Indian Oil Corporation [IOC] Complaints & Reviews

Hello Sir,

I am using Indane gas domestic LPG Cylinder since 15 years with double cylinder. I am a customer of vijayanagar, manuvana branch, Bangalore. I have received a re-filled cylinder on 9th jan 2010 after 20 days time of my booking. Now when i approached the dealer for booking for refill order, they are not accepting my booking, as " AFTER 21 DAYS OF DELIVERY OF PREVIOUS CYLINDER". ONCE THEY SAY IT IS 20 DAYS, LATER 25 DAYS NOW THEY ARE SAYING IT IS 30 DAYS.

Many times even after booking they say we have not booked, and make us to book once again after 1 week, by this way they delay another 1 week, they doesn't respond properly.

Could you please look into the issue and sort it out at the earliest for the welfare and benefit for the society.

Thanks in advance for help and actions.

Kind Regards,
Vinay.N

jalaram gas agency, Idar, (gujarat)is also playing the same tecktics

ANNAI GAS SERVICE — DELAY SUPPLY OF GAS CYLINDER

DEAR SIR,
I am a lpg indane gas customer with m/s annai gas service,meyyanur road,salem 4. and my consumer number is 40034.i have booking for a refill cylinder on 13/01/2007 over phone.they replied that they distribute the cylinder with in week. and also they taking the booking only after 30 days of privous delivery.every time they deliver the cylinder 10 days delay after booking date.they not yet to supply the cylinder and not giving proper reply & service. i request you to kindly do the needful.

dear sir i am subramani i am L P G gas clyinder i am booking for one month so your supply for qulkli custmer number..01005 thank king you sir

Indian Oil Corporation Ltd / Marketing Division — non issue of passbook registered more than 8 and half months lapse

I have a new gas connection in my name registration on 19/5/2011 vide No. [protected] runing sl. no. 10817 to our nearest distributor NAHAR GAS AGENCY,COLLEGE ROAD, HAILAKANDI,, But till date I have not found gas pass book inspite of repeated requst for which I am find trouble to refilling cylinder.

indane oil — VERY VERY BAD SERVICES

DEAR SIR

I HAVE ONLY ONE REQUEST PLEASE TAKE ACTION ON YOUR DEALER M/s HARI SINGH GAS SERVICE (ID No. 5006) SITUATED AT PREM NAGAR KIRARI ROAD NANGLOI DELHI - 110041

THANKS & REGARDS

KAMAL JOSHI

Sir,
I have only one request please take action on your dealer Dangwal gas service, 18/242 ring road, indira nagar lucknow because the deler does not provide the gas with in onetime and irritates consumers saying gas is not available today and returns the consumers.
So please take action immediatly against gas agency because it is spoiling company's credit.

Thanks
VINAY SINGH
[protected]

Indian Oil/indane Gas — very very bad service

Name of gas distributer - BABARPUR GAS SERVICE
Complaint - Very Bad Service My consumer no.is 6806 and booking was on 24.02.11 but even till date not delivered even after repeated reminders and earlier also on many occasions the gas was delivered in months.

Further they were also not responding to our telephone calls the result was that we have to personally visit to the distributer at many times but of no use.This was very bad experience with regard to any gas service.

Please do the needful.

Dear sir,
very late delivery of gas cylinder
I am Senthil kumar from usilampatti, madurai(dt)Tamilnadu. I have complained for very late delivery of gas cylinder. i ented on indane gas dealer January 25th and till date (07/02/2009) the cylinder was not delivered and many reasons are being bogged up by the agent. Even the complaint phone number of IOCL is not lifted by any one. THIS IS THE WORST EVER SERVICE I HAVE EVER EXPERIENCED.

Consumer No 25052 F-24 Lajpat Nagar 2 3rd Floor . i am trying the phone of Nath Traders for last 5-6 days but could not get thru as it is always engaged either it has been put deliberetely on Hold. please arrange to send the gas urgently.

regards,
parvesh chadha

Nath Traders (Zamrudpur, South Delhi) are not even taking orders for Refill of my Indane LPG - Cylinder. i am trying the phone of Nath Traders for last 5-6 days but could not get thru as it is always engaged PLEASE HELP PLEASE HELP

hello sir, I am also customer of Nath Traders (Zamrudpur, South Delhi) .My Consumer No 25358 and my address is 67/1 3rd floor zamrudpur . i regular call Nath traders for refilling but they don't take call . sir when to go there office they say that your gas complaint is booked but they don't send the gas . I booked the gas on 1 feb 2010 and now 10 of feb and gas is not coming yet . Please help me

Dear Sir

Please Arrange The Gas M-67 Lajpat Nagar Part -I ( Code No - N9386

Nath Traders are deliberatly putting their telephone lines on held up as we are trying thier number
for lst one week but could not get through. This problem is faced by every consumers as it has been
highlighted in the mail but no strict action has been taken against them.

Its high time that LPG distribution is deregulated. Why should a law-abiding citizen be reduced to begging these scumbags for fulfilling a purely commercial transaction? I don't remember begging my shopkeeper to sell me toothpaste, so why should I have to do it for cooking gas? Unfortunately, the ruling party has a vested interest in keeping these pockets of privilege alive so as to reward their loyal part-workers (read "family members").

I have been trying to book a gas cylinder for the last ONE WEEK. The phone number is constantly engaged as if somone has put the phones off the hook. Can u please arrange to have a cylinder delivered to me at E - 332 East of Kailash New Delhi - 65. First Floor.

My consumer No : 15681

I do hope that this evokes some response. This is ridiculous that one has to beg for basic services.

My Consumer no. is 4115 i also agree with all. I have booked my gas 17 days back but till now on 3rd June. cylinder was not delivered.
They have not picked up the phone; Kindly arrange to have cyliner delivered to me at H-95 Ist Floor, Lajpat Nagar Ist

cooking gas indane — delay in delivery,now running without gas for last 10 days

We are running without gas for last 10 days & local Indane gas operator Global indane is not so sensitive towards consumer inconvenience.Inspite of repeated attempts we are failing to be in touch with the Booking recorders of the operator here.And they are not providing number for SMS Booking also.Please do take care.My cons No:19920.Thanx"LKDas"

There services are pathetic...they dont pick up call...do not deliver gas on time.

New number has been routed
+91-[protected] (FOR IVR)
then input[protected]Nath Traders Agency Number)
then you have to your consumer number to book gas/inquiry.
[protected]
Vikas Narula

they have some of the most notorious employees, I dropped in their office and they were talking trash while the phones were ringing constantly. Enterance is through a community gate and takes time to part while their employees are busy munching on snacks or complaining of ringing phones. The government needs to cancel their licence to provide service to the community. I have been trying for the last 10 days and ended up buying cooking gas in black from their people who came to deliver someone. No wonder they do not pick up the phone as they are shareholders in the ripoff!!!

hello sir, I am also customer of Nath Traders (Zamrudpur, South Delhi) .My Consumer No 29976 and my address is 1- D zamrudpur . (GF)

My Gas cylinder leak .

My consumer No : 29976

PLEASE PLEASE HELP


thanks
vikram singh chauhan

Consumer no. is 30215 i also agree with all. I have booked my gas by mobile no [protected] on date 13/07/2013 refilling booking no 3845, cash memo no. 3878 massage show the cylinder was delivered but cylinder was not delivered.
They have not picked up the phone; Kindly arrange to have cyliner delivered to my add. H-27, GURUDWARA ZAMRUDPUR NEW DELHI -110048.

MY MOB. NO. [protected]

I want a new conation of indane gas plz give me all persiger
vishal goyal

[protected]

i 'll book my gas cylinder on dt.[protected] but not received till now i m costumer of gauri enter prises palam it's telephone no. is 25363464 mu consumer no is 42500 please take a distibuter ction on this please reply me
yours
satish mishra
mob-[protected]
Add-rz166/1 gali no - 7 durga park
nasir pur n.d-110045

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From:
"gangadhar de" <[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@indianoil.co.in>, <[protected]@inianoil.co.in>


Subject: transfer of indane gas connection


Date: Mon, 16 Feb 2009 15:11:53 IST


Note: To help protect your privacy, images from this message have been blocked.View images | What is this?






This is to inform that obtain "INDANE CUSTOMER TERMINATION VOUCHER"from M/S. ASHOK GAS AGENCY, THIRUVANANTHAPURAM-695011, Code No.4075012, Destination code:15073 after surrendering equipments on 28/05/2008. My consumer No. was 24403.
As of now I wanted to have reconnection at Kolkata and today I approached an agency at Baguiati. But surprisingly the agency could not idetify the previous agency and asked me to get the following over phone from the thrivananthpuram agency:
1. SAP NO.
2. LOCATION
3. AREA OFFICE

I request you to give me above detals from your data bank. My attempts to get them through internet from your wave site not yielded desired result. I need urgent gas connection . So, it will be appreciated if could help me at the earliest. Thanking you,

Gangadhar De,

Mob:[protected]










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INDIAN OIL (indane gas) — denying booking

Dear Sir,

Sub.: GAS CYLINDER BOOKING

I'm a LPG consumer with M/S TANUSHREE GAS SERVICE Shop No.10,Ashok Plaza Complex,13 Pratap Nagar,Delhi-91. Customer no is 1254.I was trying to book my cylinder telephonic ally on agencys
No..[protected] & 22756811 on 29/9/09 (tuesday) for hours the bell was ringing & nobody to pick,so my wife went personally and saw two men sitting ideally when she confronted they said 'hanji yaha tho asahi hai purae din ganti bajthi rahaegi ham bhohat busy hai aap apna no. bataeyae so with no option left she gave the no.and was told aap ka book ho gaya kal parso mae aajayega.On friday ie 2/10/09 we ran out of gas,somehow we managed and expected it receive it on saturday on the 5th day ie 3/10/09.It was quiet obvious that they won't pick the phone so she went personelly and was shocked to find the booking was not done on 29/9/09.When she confronted again she was told 'aaj aap ka book kardethae hai koshish kartae hae sham tak bhej daengae'.And the things got worse when they did send a gas cylinder which was leaking,we came to know about the leak in late evening,when all the doors were closed.(the gas was sent to us in the afternoon at around 4:00 PM)and when we tried to contact it was already closed.Then we had to call the Emergency no.which was attended within one hour by Mr.VIJAY SINGH TOMAR and told us to change the cylinder by next working day and meanwhile keep a damp cloth on the outlet.

Right now i am sitting in my home having ready made noodles bought from the Market and waiting for the next working day to come so that i can change my cylinder.

I request you to make a system in which the customer is given a reference no. so that he is sure that the gas has been booked in his name,and can challenge the agency for booking.

Thanking you

Yours faithfully,

S.JACOB
[protected]

pl. tell me how to check the status of Termination Voucher or pl. mail me the status of Termination Voucher No. [protected] dated 27.08.209.

Sri Gurukrupa Indane Distributors — Non attending of booking over phone

I have been trying to book my cylinder every month with difficulty. The reason, for the last 4 to 5 months, I am unable to contact any of their four numbers given in the bill. Either the phones are ringing (no one recieves the call) or busy. 24 hour booking no. as well as the helpline nos. are also not responding. I have personally called the Customer care & promptly they had taken the complaint & for the following month I was able to get my refill in time.
I have also come to understand that we can get the refill booked after 21 days. But my distributor says minimum 30 days are required for any refill booking.
Please get my complaint solved immediately and arrange to get the gas booking done every month over phone itself. The agency is not giving proper response.

Thanking you,
Suresh ( Cust No : 39497 )

Yours faithfully,

Hi,
When I was fixing my new cylinder, I found that Gas was leaking. I've informed the gas company on 20th August'09. They have called a person Nagendra to attend the complaint. He sent another person to check it. He confirmed the leakage from cylinder and also he said that he will replace it by 3 pm. Though I called many times to nagendra, he is not sending the new cylinder. We are suffering a lot without cylinder.

We are really fedup with the distributer's perfomance.

Sri Gurukrupa Indane Distributors — Gas Leakage unattended

Hi,
When I was fixing my new cylinder, I found that Gas was leaking. I've informed the gas company on 19th August'09. They have called a person Nagendra to attend the complaint. He sent another person to check it. He confirmed the leakage from cylinder and also he said that he will replace it by 3 pm on 19th Aaugust'09. Though I called many times to nagendra, he is not sending the new cylinder. We are suffering a lot without cylinder for two days.
When I called on 20th August'09, He said that he will send it by 12pm. Still it didn't come and I couldn't reach him. He is not attending the call. They are not taking this as a serious issue.

We are really fedup with the distributer's perfomance.

I am prateek garg. I am customer of indane gas agency. My indane gas customer i.d no.is 13826. I have single cylinder gas connection. I booked my cylinder for refilling on dated 06.03.11. Past 5 day's of booking date i can not received refill cylinder. so please take action against NAWA GAS AGENCY. NAWA CITY DIST.NAGOUR.RAJASTHAN. PH.NO.IS[protected]. My phone no.is [protected].Hope with post.respo. ur's prateek garg

My name is Mayur malviya and i am one of the custmer of Reliance (SMART)GSM mobile in MP. The problem is that this company is not giving the proper service to the custmer there is no proper network in jabalpur . And if i am complaing to Custmer care of this company so there is no POSITIVE responce. All custmer of Reliance GSM in jabalpur are facing such type of problem but there no responce form company and all pubilc spending money for good service but there is no good service in JABALPUR MP.

My name is Mayur malviya and i am one of the custmer of Vodafone mobile in MP. The problem is that this company is not giving the proper service to the custmer there is no proper network in jabalpur . And if i am complaing to Custmer care of this company so there is no POSITIVE responce. All custmer of Voda in my area are facing such type of problem but there no responce form company and all pubilc spending money for good service but there is no good service in JABALPUR MP.

IOCL — no delivery of cylinder

I booked gas on 28.1.2010 at samadhan gas agancy shop no-2,yellow rose soc. kathe lane dwarka ,nashik(maharastra)Tel.No.2507336. The cylinder has not yet been delivered. whenever I personally approach, it is assured that the cylinder will be deivered today itself. But the cylinder has not yet been delivered. Such situation exists for the last few months. Every time it so happens. Kindly intervene into the matter and help me. My connection No.is 02437, S.V.No449428/05/01/2008,
sunil dhonnar,flat no17 , tanvi bilding no.2 ,pakhal road dwarka,nashik-06

sir,
jagan enterprise 36/1181 madangir new delhi
ye log time par gas nhi bhijwate mene pichel Thuesday[protected] ko gas book ki thi abhi tak nhi ai hai or me inke office bhi gaya tha to khne lage a jaegi par ye nhi btaya ki kab sir me bhut parshan ho raha hun plz ap se hath jodkar nivedan karta hun ki ap inke khilaf karwahi karen mera
gas no hai J 1501
complant no hai 9929
please sir

To,
Senior Divisional retail Sales manager
Indian Oil Corporation Ltd.
Indian Oil Bhavan 65/02, Sanjay palace
Agra-282002

SUBJECT: APPLICATION FOR KISHAN SEVA KENDRA DEALERSHIP AT LOCATION JASMAI, BLOCK BEWAR & TEHSIL BHONGAON DISTRICT MAINPURI ADVERTISED ON UNDER
“OP” CATEGORY ON 26/08/2009.

Respected Sir/Madam

1. We, above named applicants have to state following few lines towards your observations as raised vide your corporation letter no. AG/R/Ineligible dated 01st Oct 2010 for kind consideration of our candidature and appreciative action please:-

(a) Education Certificate enclosed in case of one partner is in the name of Sh Ram Dulare Singh
Chauhan, however change of name affidavit is not enclosed with application. We had mentioned everywhere name of one of the partner is “RAM DULARE SINGH” nothing else although our sub caste is “CHAUHAN”. A copy of IOCL 65/02 Sanjay place, Agra receipt No 758 dated 05 Oct 2010 is enclosed herewith for your/our equipped allusion/evidence.

(b) Education Certificate enclosed in case of other partner is in the name of Sh Yogendra Singh
Chauhan, however change of name affidavit is not enclosed with application . We had mentioned everywhere name of one of the partner is “YOGENDRA SINGH” nothing else although our sub caste is “CHAUHAN”. A copy of IOCL 65/02 Sanjay place, Agra receipt No 758 dated 05 Oct 2010 is enclosed herewith for your/our equipped allusion/evidence

2. In view of above it is requested that application form may please be reviewed because we have suspicion of editing/alteration/tempering at your end because according to our record and copy of your corporation receipt as enclosed there is no change in the names of contenders.

3. Hence it is also requested that our candidature may please be considered for the interview for the subject location because we also anticipated that we will be the best KSK dealer from each side on this location please.



Yours applicants


Ram Dulare Singh son of Late Shri Satya Bhan Singh, Village+Post: Jasmai, Thana: Bewar
Yogendra Singh son of Late shri Raj Bahadur Singh Tehsil : Bhongaon
Yogesh Singh Chauhan son of Late Shri Satya Narayan Singh Distt : Mainpuri (UP)-209720
(Under partnership) Mb: [protected], [protected]

I (Sri Debasis Pramanick) have applied for a new connection to Balagarh Indane Service in the name of my father Sri Sailen Pramanick on-04.10.2010, but now i have no reply till to day. On-09.01.2011 i went to Balagarh Indane Service to know how long time we wait for the said new connection, then one of the said office reply that you for the said connection another two months, why?

dear sir

I HAVE DP CONECTION FOR 10 YEAR BACK
I HAVE BOOKED 8.12.08 BY YOUR OUTLET
NAVEEN GAS AGENCY JAIPUR BUT STILL NOW
I HAVEN'T GOT MY SAILENDER AND MY CONSUMER
NO IS 050473.

THANKING YOU

HAVE DP CONECTION FOR 10 YEAR BACK
I HAVE BOOKED 8.12.08 BY YOUR OUTLET
NAVEEN GAS AGENCY JAIPUR BUT STILL NOW
I HAVEN'T GOT MY SAILENDER AND MY CONSUMER
NO IS 050473.

REGARDS
GYAN PRAKASH GUPTA
[protected]

Namshkar Sir

Me indian oil corporation LPG Gas ka grahak hu. mera connection JIWAN JYOTI GAS ( Naroda Patiya) me hai. mera customer no.5255 RAVINDRA RAMDAS REWATKAR name se hai. me jab bhi bokking karvata hu tab muje Ek Ek hapte ke bad mera phone reciev hota nahi hai fir me khud jakar muje booking karvana padta hai.tab ve hame 12 dina ka batate hai.barah dino k bad cylinder nahi aane par hum dobara jate hai to hamara booking nahi hai kaha jata hai.fir kuchha lad zagadana padtahai tab ve cylinder aaj ayega kal aayega kahate hai. fir vo jab bhejata hai or delevery boy ko puchho to kyo cylinder me etana time lagate ho. TO DILIVERY BOY KAHATA HAI KI HAMARA SETH KE PAS PAISA NAHI HAI PAISA AAYE GA TO CYLINDER GI GADI AAYEGI NA " kya yah sahi hai agar hai to aap kyo en logo ko distributor banate ho jinase logo ko paresani ho.
mere jesi problum har customer ko hai agar aap vaha customer ban ke jayenge to aapko khud hi malum hoga ki logo ki kya paresani hai. sayad unke pas polytical saport bhi ho vo hame nahi malum par har customer aise hi paresan hota hai oour vaha koi kamari nahi sunata,
hal to me mera cylinder le aaya hu magar muje dobara vahi katlifo ka samana karana pada to me indane ka gas lu aasi apecsa dobara nahi karunga.
mene english ko hindi me likha hai aapko sayad taklif hogi magar hindi me aap se me khul kar apani bat bol sakata hu or aap me meri vyatha samaj sakonge "DHANYAVAD"
MERA BHARAT MAHAN

Sir,
Sub:- Request to send the transfer voucher – reg.

Consequent up on my transfer from RLI, Chennai to CLI, Mumbai, I have requested The Thriloks Gas Service to transfer my gas connection Consumer No. 39851 to Mumbai. I have deposited 2 No's cylinders and regulator on 18.4.2011 and original subscription voucher No. 2899503 on 19.5.2011. Because of strike it was promised me, the transfer voucher will be send by speed post in the first week of June, 2011 to my Mumbai address. Now I came to know that the dealer ship of M/s. Thriloks Gas Service is cancelled and all connections are transferred to M/s. Adayar Gas Agencies, Adayar, Chennai. Now my connection is live with them and my new Consumer No.51317. I request you to instruct Adayar Gas Agencies, to send transfer voucher to Mumbai address by transferring my connection. In this regard I sent a letter addressed to Triloks Gas Service, Chennai on 11.8.2011 by speed post.

My Residential and office address is given below:
Residence Address: A. Sree Ramulu
Flot No. 102, B-wing, Plot No. 62, Puspasagar Apartment, Sector-20, Kamothe, Navi Mumbai-410209.
Office Address: A. Sree Ramulu, Director (IH)/H.O.O.
Central Labour Institute,
N.S.Mankikar Marg, Sion, Mumbai-400 022.