[Resolved]  Indian Railway — Refund against more no. of tickets issued than required by reservation clerk at Rudrapur City Railway station

Dear sir,

I have not received any communication from your end till date even after my reminder. I once again request you to please expedite the reply.

REGARDS,

H.C.Pandey


Note: Forwarded message attached

-- Original Message --

From: "H.C. Pandey" <[protected]@rediffmail.com>
To: "reservation . Delhi" <reservation.[protected]@gingerhotels.com>
Subject: Fwd: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk







Dear sir,

I regret that i have not received your reply till date. Kindly expedite.

H.C.Pandey

Note: Forwarded message attached

-- Original Message --

From: "H.C. Pandey" <[protected]@rediffmail.com>
To: reservation.[protected]@gingerhotels.com
Subject: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk


H.C.Pandey
Sr. Manager(Projects/Quality/Maintenance)
C.F.P./ B.H.E.L., Rudrapur-263153
Distt. Udham Singh Nagar (Uttarakhand)
Tel. No.[protected], [protected](M)
Fax No.[protected]






Dear sir,

I have to bring to your kind notice that I sent my person to Rudrapur City Reservation Counter on 3/10/08 with the duly filled-up Reservation forms by me for my family's forthcoming train journeys by II sleeper as detailed below:

(a)For dated 14/11/2008- from Rudrapur City to Lucknow - 2 Births
(b)For dated 16/11/2008- from Aishbagh, Lucknow to PantNagar - 1 Birth
(c)For dated 21/11/2008- From Rudrapur City to Lucknow - 2 Births
(d)For dated 23/11/2008- from Aishbagh, Lucknow to Pantnagar-1 Birth

The booking clerk instead of booking required no. of births for the above (a)2+ (b)1+ (c)2+ (d)1 = 6 nos of birth, booked 8 no.births. When my person came back with the tickets this descrepancy was noticed by me. As I incurred a financial loss of Rs.364/-, therefore I immediately rushed to Reservation Counter. The same booking clerk was present on the counter. When I brought the descrepancy to his notice and requested him to return the excess amount by modifying the tickets as filled- up by me in the Reservation Forms, he asked me to get cancelled the extra 2 tickets issued by him. I did not agree to it and argued with him that why shall I bear the Cancellation Charges due to his fault. He did not agree at all and finally I was constrained to tell him that in case he does not modify the tickets at his end, I will complain to the Higher Authorities of Railways, against which he said " You go to Railway Minister. Mera woh bhi kuch nahin bigad sakta hai" Finally I had no option except to leave the Reservation Counter.

I am bringing the matter to your kind notice with a request to please arrange for the refund of Rs. 364/- to me charged by the Railways due to the fault of Reservation Clerk at Rudrapur City.

The PNR No of tickets are as following serial wise:

(a[protected]
(b[protected]
(c[protected]
(d[protected]

Thanking you.

Yours sincerely,

Hem Chandra Pandey
Address: HIG 9 Avas Vikas
Rudrapur, Distt. Udham Singh Nagar ( Uttarakhand)
Pin code-263153
Tel. No.[protected] Mobile- [protected]