[Resolved] Indiatimes Shopping — Indiatimes Shopping Ditched | |
I have purchased a Logitech Rumblepad2 (Order no.[protected] from Indiatimes shopping with the payment option 3 EMI of ICICI Bank Credit Card (FT No.:[protected]. The total amount (INR) is 2505.00/- and as per the payment mode, I have to pay 3 EMI (0% interest) of 835/- INR. But Indiatimes deducted full amount through my ICICI Credit Card i.e. 2505/- INR with transaction details INDIATIMES.COM (3 EMI) Ref. No. 74477487284003319333299 on date 10/10/2007. I have complaint the same to Indiatimes customer care and talked to representative named Shailesh who gave me an interaction no. 396508 and assured problem will be resolved in another 24hrs. but I kept on chasing them for next 48hrs. but noone replied. Kindly help. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
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I had purchaced Nokia E51 mobile phone from Indiatimes shopping using paymate option Order ID =[protected]. As soon as I sent an SMS about payment, the Payment directly deducted from my bank Account.
After six days of payment, I came to know that the order is cancelled due to delivery was not possible within mentioned period. After that the money has to be refunded back to myself.
I have so many times contacted, the customer care about my refund not received problem. But I hav not got satisfactory answer. Some executive said taht I'll receive my refund by Cheque. I have waited for more than a week, but still not received any cheque. After end of second week, the excutive now telling me that the money will directly credited to my bank account. But still I have not received my refund.
Still I have not received fefund of Rs. 11190/-
I am eagerly waiting for my money..
Thanks,
Sandip...
After six days of payment, I came to know that the order is cancelled due to delivery was not possible within mentioned period. After that the money has to be refunded back to myself.
I have so many times contacted, the customer care about my refund not received problem. But I hav not got satisfactory answer. Some executive said taht I'll receive my refund by Cheque. I have waited for more than a week, but still not received any cheque. After end of second week, the excutive now telling me that the money will directly credited to my bank account. But still I have not received my refund.
Still I have not received fefund of Rs. 11190/-
I am eagerly waiting for my money..
Thanks,
Sandip...
INDIATIMES SHOPPING THROUGH MIRROR
I ORDERED 1 i2PHONE ON 16TH FEB AND TODAY 7TH MARCH THE CUSTOMER SERVICE STILL DONT KNOW THE STATUS NOR CALL BACK TO GIVE ANY STATUS.
THEN WHY TO KEEP CUSTOMER SERVICE?
STILL WAITING FOR ANY RESPONSE. I SENT MAILS, SMS, CALL STILL NOBODY EVEN CARED TO REPLY
I ORDERED 1 i2PHONE ON 16TH FEB AND TODAY 7TH MARCH THE CUSTOMER SERVICE STILL DONT KNOW THE STATUS NOR CALL BACK TO GIVE ANY STATUS.
THEN WHY TO KEEP CUSTOMER SERVICE?
STILL WAITING FOR ANY RESPONSE. I SENT MAILS, SMS, CALL STILL NOBODY EVEN CARED TO REPLY
SUb: Order no[protected] :TECHCOM Wireless Headphone + FM - SSD-HPW-210 ordered through INDIA TIMES SHOPPING
ITEM PURCHASED THROUGH INDIA TIMES SHOPPING WEB SITE
I have the following complaints about this product ( Order no[protected] :TECHCOM Wireless Headphone + FM - SSD-HPW-210)
which I had ordered on Oct 20, 2008 as follows:
I received the item only on 7/11/2008 after 19 days, whereas it is to be delivered within 7 days, that too after follow up and complaints with both your company and Blaze couriers, who does not have a telephone number that works. (Just key in Blaze couriers on a google search and see the numbers that come up, none of them are correct. Even the numbers given by “Just Dial” were incorrect. )
The product does not look new. It looks used with scratch marks on both head phone sides and also on the top.
Though in packed condition, the product inside was covered with dust, and could not be used without a thorough cleaning.
The product is not to my satisfaction and expectations.
I wrote to Customer Service at India Times Shopping the following day after receipt of item, and requested them for a refund. Though at the bottom of their web page it says '15 DAYS RETURN GUARANTEE' they are dilly dallying and just not bothered. It is just cheating the customer by false promises. The customer care executive cannot take any decision, cannot give any responsible reply and also won't connect me to a senior person in India Times Shopping. I told them to replace the item, if they cannot give me refund. Even for this they are keeping quiet and not responding. Over all a bad purchase experience. I shall never again purchase from this shopping web site!
ITEM PURCHASED THROUGH INDIA TIMES SHOPPING WEB SITE
I have the following complaints about this product ( Order no[protected] :TECHCOM Wireless Headphone + FM - SSD-HPW-210)
which I had ordered on Oct 20, 2008 as follows:
I received the item only on 7/11/2008 after 19 days, whereas it is to be delivered within 7 days, that too after follow up and complaints with both your company and Blaze couriers, who does not have a telephone number that works. (Just key in Blaze couriers on a google search and see the numbers that come up, none of them are correct. Even the numbers given by “Just Dial” were incorrect. )
The product does not look new. It looks used with scratch marks on both head phone sides and also on the top.
Though in packed condition, the product inside was covered with dust, and could not be used without a thorough cleaning.
The product is not to my satisfaction and expectations.
I wrote to Customer Service at India Times Shopping the following day after receipt of item, and requested them for a refund. Though at the bottom of their web page it says '15 DAYS RETURN GUARANTEE' they are dilly dallying and just not bothered. It is just cheating the customer by false promises. The customer care executive cannot take any decision, cannot give any responsible reply and also won't connect me to a senior person in India Times Shopping. I told them to replace the item, if they cannot give me refund. Even for this they are keeping quiet and not responding. Over all a bad purchase experience. I shall never again purchase from this shopping web site!
I ordered 2 items order no (order no[protected] through india times shopping.com on 2 nd Feb 09. 1 item i recieved and second item has not yet recieved. They cancelled the order, given me voucher, through which I ordered one more item with a less price (equivalent was not available).I havent rcvd the item till 04 Mar 09.The customer support personnels are useless and doesnt have any clue.
I strongly reccomend to ban this website and buyers, please dont order ..for heaven sake thru this website.
I strongly reccomend to ban this website and buyers, please dont order ..for heaven sake thru this website.
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The total amount (INR) is 2505.00/- and as per the payment mode, I have to pay 3 EMI (0% interest) of 835/- INR. But Indiatimes deducted full amount through my ICICI Credit Card i.e. 2505/- INR with transaction details INDIATIMES.COM (3 EMI) Ref. No. 74477487284003319333299 on date 10/10/2007.
I have complaint the same to Indiatimes customer care and talked to representative named Shailesh who gave me an interaction no. 396508 and assured problem will be resolved in another 24hrs. but I kept on chasing them for next 48hrs. but noone replied.
Kindly help.