IndiaTimes.com Complaints & Reviews

Dear Sir,

I have to lodge a major complaint against Indiatimes.com. Today, all my email messages were deleted from the server automatically. I was using this indiatimes.com email id for the past 10-12 years! (I am not giving the id, but it is very very TRUE).

Foe the past 2/3 days, I was unable to login with my regular indiatimes Id. I was getting a network error message. Today, when I logged in, I was SHOCKED and SHATTERED to see all (which may be in thousands) my email's deleted!!! I was using this id for professional purpose.

What can I do now? They do not have any customer care. In case, if they have any backup... And I am sure this problem was with hundreds o[censored]sers...Can anybody help me in this case ...

Shailendra Kulkarni
(Mumbai)

I had ordered one product from Indiatimes Shopping. The order number is given below. The product was supposed to be delivered in 7 working days time. But till date I haven't received it.
Order Number[protected].
I contacted their customer care dept. through mail and the only thing I got back is assurances of delivery. I then called their logistics partner Elbee Couriers and I was told that the product will be delivered the next day but no action was taken. Subsequently a mail was sent to me from Indiatimes Shopping customer care dept. stating that the sale has been returned but I haven't received the refund yet neither monetary or in some kind of discount coupon.
I've heard that this forum is a good mode to resolve online shopping disputes so I would request you take up this matter with the concerned company so that no one else is harassed again in future. Content of mails from them are appended below.

RE:
From : icare <[protected]@indiatimes.co.in> Wed, Jul 01, 2009 06:08 PM
To : Su <[protected]@indiatimes.com>
Reply
Dear Ms. Dutta,

We thank you for contacting Indiatimes Shopping.

With reference to your mail dated-30.06.09 for order number[protected], we apologize for the inconvenience this matter may have caused to you. We would like to inform you that the nature of your complaint is such that where we are dependent on the courier partner/merchant for further resolution.

To resolve this issue we would be arranging the delivery of your order and in case the merchant fails to deliver the product we may offer cancellation as an alternative.
Following are the details of your complaint: -

Order Number
[protected]
Sub Order Number
2103980
Interaction Number
1128315
Complaint / Request Disposition
Non Delivery
Resolution SLA
07 Working Days
Callback SLA
48 Hours

We assure you that this matter will be resolved as per the above mentioned resolution service level agreement (SLA) and also we will get back to you as per requirement of the complaint.

We regret the inconvenience caused to you in this regard and sincerely apologize for the same. We thank you for your time and patience. We value you as our customer and your satisfaction is o[censored]tmost importance to us.

For convenience please do not delete the interactions while replying.

With regards,
Neha Uppal - Customer Service
Indiatimes Shopping
From: Su [mailto:[protected]@indiatimes.com]
Sent: Tuesday, June 30, 2009 9:42 PM
To: icare
Subject: RE:

Dear Neha,

I still haven't received the product. I even spoke to cucstomer care dept. of Elbee courier. They said the delivery will take place in 1 day. Today is the 3rd day and nothing has happened. I want a refund immediately. Pls cooperate to avoid legal complications.
Rgds,

----- Original Message -----
From: icare
To: [protected]@indiatimes.com
Sent: Mon, 22 Jun 2009 19:00:12 +0530 (IST)
Subject: RE:























Dear Ms.
Dutta,



We thank
you for contacting Indiatimes Shopping.



We apologize
for the delay in responding you.

With reference
to your mail dated-19.06.09 for order number[protected], we would like to
inform you that your order has been shipped from our end (shipped dated. 09.06.09),
via (Elbee Courier) (AWB no[protected]. Please find below the web proof of
delivery for your Shipment details: -







































Tracking #[protected]

Status : Pickup

Way Bill Number

[protected]

Reference No

2103980

Pickup Branch

SANT
NAGAR - DELHI

Delivery Branch

CUTTACK

Pickup Date

06/06/2009

Consignee

Suman
dutta

Exception Date



Exception Time



Remark






















































Date

Time

Location

Activity Details

21/06/2009

14:23

CCUB

IN -
SCANNING Of CCUB

07/06/2009

13:14

CCU

OB - SCANNING To CTC

07/06/2009

12:43

CCU

IN -
SCANNING Of DEL


06/06/2009

23:54

DEL

OB - SCANNING To CCU

06/06/2009

22:14

DEL

IN -
SCANNING Of DELS

06/06/2009

20:39

DELS

OB -
SCANNING To DEL





Further
we would like to update you that the order will be delivered within 2-3 working
days.



We thank
you for your time and patience. We value you as our customer and your satisfaction
is of most important to us.



For
convenience please do not delete the interactions while replying.



With regards,

Neha
Uppal - Customer Service

Indiatimes
Shoppings









From:
[protected]@indiatimes.com [mailto:[protected]@indiatimes.com]

Sent: Friday, June 19, 2009 9:24
PM

To: icare; Legal1

Subject:





Subject:
(shopping)

Name:
Suman Dutta

Indiatimes
User ID: [protected]@indiatimes.com

Sender
ID: [protected]@indiatimes.com

Email
Id: [protected]@indiatimes.co.in;[protected]@indiatimes.co.in

Mob:
[protected]

Message:
Order not received yet. Pls call at given phone number and confirm date of
delivery as it has already passed due date.

SALE RETURN MAIL:

Sale is returned
From : [protected]@timesgroup.com Thu, Jul 02, 2009 12:52 PM
To : [protected]@indiatimes.com
Reply
External images are not displayed. Display images below

My Account| View Cart
Sales return

Dear suman

We wish to inform you that the product sent for replacement has been received at our end/seller's end

Replacement process :

All sub orders cancelled and have the order value below or equal to Rs. 2000/- will be refunded in the form of Indiatimes Gift Certificate within 2 working days via email on billing address e-mail ID.

All sub orders cancelled and have the order value above Rs. 2000/- will be refunded as per the payment mode selected by customer except for COD/Cheque paymode, where refund shall be processed via Payorder/Demand-draft, for the rest, the refund would be processed via same mode.
For orders placed through gift certificates, refund mode would be through gift certificate and a new gift certificate would be issued.

It is requested to mention the Airway Bill number on every interaction so that the consignment could be tracked.

Thanking you for shopping at www.shopping.indiatimes.com
If you have any ideas, suggestions or any grievances, Click here . Your feedback will help us to serve you more effectively.


You can also dial our Customer Care Numbers for any customer support issues between 8:00 AM to 8:00 PM
Rajasthan Gujarat Punjab & Chandigarh Delhi & NCR Karnataka Andhra Pradesh Mumbai
[protected] [protected] [protected] [protected] [protected] [protected] [protected]
* Standard Local Charges Apply

This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response.



With Warm Regards
Customer Service

Dear Sir,
I had place an order on 10 june 2009 for citizen BP monitor on indiatimes shopping website & payment made through internet banking. payment is received to company & they had given me an AWB no. of EXpreeSSit courier after so many complain & updated the status as a reshipped through DTDC courier with another AWB no. ( both the AWB no in non traceable ) still i did not received the product after 34 days.

they have to improve the services and before the updating on website check the information authenticity.

I have brought AB king Pro of Rs 3250/- on 18/06/09 from Indiatimes Shopping. The delivery time given on website was within 6 days but I received the product on 18th day after complaining 4-5 times i.e. on 06/07/09.
My order no is[protected] and complain no. is 1128417 and 1133488. Customer care was also not helping and putting the call on hold which I am paying a lot of money service provider. The courier person also very rude. I written on the address given to Indiatimes shopping i.e. 2nd floor but courier person debated with me for no delivering product on 2nd floor. After lot of debate he deliver it on 2nd floor. The carton also in very bad condition. My order no. was also not mentioned on the carton. After I opened the Carton the product was not available which I brought from Indiatimes shopping i.e. AB king Pro. The product available in the carton is AB Shaper of value Rs. 1500/-. After I talk with customer care they simply forwarded my request without doing anything. Now the product is lying with me without any use to me.
The declaration obtained with the product shows name of Mr. S.S. Virani without any phone no.

This is just disgusting and I am very much disappointed with the Indiatimes shopping and I will suggest everybody which I know in the world and possibly all the people that "DO NOT BUT ANY PRODUCT FROM INDIATIMES SHOPPING. THEY SIMPLY CHEAT THE PEOPLE".

Please take strong action against Indiatimes shopping. Goverment should ban these types of company which cheat the people.

Dear Sir/Madam,

On opening the account the display is as under:
"Your account has been blocked, Kindly contact us at:
[protected]@indiatimes.com"

pl let me know the fault.The account has certain medical detais hence, I request for the access.

Pl acknowledge.
Regards,


Deepak Agarwal
[protected]
[protected]@indiatimes.com
[protected]@yahoo.com

Order No.[protected]
Date: 25.05.2009
Product: Books - Read IT Yourself With Ladybird Lavel 1 (Pack of 4 Book)
Status: Verified on 26.05.2009
Payment through Credit Card - done on 25.05.2009.
On 28/05/09 calling c. care it had been told by the customer care executive that everything is in place and the product will reach within 7 days through Courier.
On 04.06.2009 calling c. care it had been told that your order got cancelled as the product ordered is out of stock (as it was in stock at the time of placement of order) and instruct me to make a mail for refund to [protected]@indiatimes.com
Reply came: that they will not refund the money back to my credit card account as my order is below Rs.2000/-, as per their policy (which was not mentioned while placing order) they will mail me the gift vouchers of the same amount( which I never ordered for).
This is purely a case of cheating.
BE CARE FULL NEXT TIME YOU SHOP AT www.indiatimes.com

Hi ! I am an Indian residing in New Zealand . Like all daughters, I decided to send my mother a mother's Day Gift . I booked my order on Indiatimes order number[protected]. I presumed it would be hassle free and painless, quite the contrary, I called up my mother on mother's Day and very excitedly asked her how did she find the surprise . She was taken aback as she had not received anything . On the other hand, she had received a call from a courier agency saying that they could not find the address and therefore had sent the goods back to the store and she was supposed to collect it from the store (what a surprise!) . I called up there customer service and tried to explain in vain what had happened . The easiest solution they could offer was we will refund the money (which has not happened till date ) . It is one of the worst websites in India right now . They are absolute rip offs and they have sitting in there customer services . I have learnt my lesson the hard way . Never ever using the site again . Its quite unbelievable that they are a sister concerns of Times of India .

Order no :[protected]

I placed an order for spiritual bhajans audio CD through Indiatimes online as they promise to deliver within max 5 days. I placed many days before the delivery date. Indiatimes did not deliver it on time. I called many times from US but I was told that it will be delivered soon. At last without asking me, indiatimes.com shopping cancelled my order and sent me an email with a Gift Certificate of same value as refund. I am forced to use the same money at indiatimes shopping now. There are 3 illegal actions committed here.

1) Cheating customers into believing that indiatimes shopping delivers orders within max five days and luring them to shopping through indiatimes.com shopping. This is presenting false information and cheating
2) Not delivering order on time. Again not performing according to what is promised and according to what is charged as payment. which amounts to cheating
3) Inspite of calling many times from United States and writing many emails, I dont get prompt reply. Utter disregard for customers
4) Cancelling the order without permission. I even have email proofs telling them specifically to deliver the order. No where have I mentioned to cancel the order. This act is ultimate example of cheating customers
5) Sending me gift certificate to use again at indiatimes shopping. This means forcing a customer to shop at indiatimes. In a free country like India, this is against law. A customer is entitled to full refund plus damages.

I see many complaints against indiatimes shopping. If all of the customers who feel cheated against indiatimes.com shopping want to get together, I am ready to file a legal case against indiatimes.com shopping to bring them to book and get our complaints resolved. Enough is enough !!!

my email:- [protected]@yahoo.com

Indiatimes failed to deliver my order and now is not even refunding my money.

I wrote a mail to the customer care email id given on the website but did not receive any reply from them. After about 5 days I received a mail informing me that I would be receiving Gift certificates as refund.

Since I havent cancelled the order myself and Indiatimes failed to deliver the order hence I expect a full cash refund of my money. I made this clear to Mr, Manoj (customer care executive) with whom I spoke immediately after reading this mail. He assured me that I would be given a cash refund. However just 2 days after this conversation I received a mail from mr. Abhishek Kumar (email sent from id of Mr. Arun Kumar) that Gift certificate had been issued to me. Such irresponsible behavior is completely unacceptable from Indiatimes. On reading this mail I called my their customer care helpline and spoke with one Miss. Divya. I asked her to connect me to either Abhishek or Manoj. At 9:30 am she told me that they were not yet in office. They would come by 11 am. I was assured that I would receive a call from Abhishek (supposedly the supervisor of this pathetic customer care) by noon.

Its been 4 days now I am still waiting and hence now I am registering this complaint here.

My order details are as follows:
The order number is[protected].
I had placed the order on 22nd April to be delivered on 24th April.

I have purchased a Vox Mp3/ MP4 (2 GB) player from India times.com. Order No.[protected].

Before purchasing I had asked the Telesales girl whether it comes with a Direct Charger. She answered it comes with a direct charger.

When I received the product I saw that it has to be charged from a computer.


I have called four times to India times and got the same reply that they will listen to the recording and then cancel my order within the next 48 / 72 hrs. But they never got back to me. ( Pawan / Hema / Deepak / sindhu - 20129)

The the kind of service Indiatimes provide is pathetic.

Their only aim is to sell the product any way, even if it means telling lies.


They asked me to speak to Sandeep from Alpha Radios. According to him I have to speak to India Times Shopping .

According to India Times I have to speak to Alpha Radios.

I requested them to stop the buck passing and resolve the issue very fast so that
I am not stuck up with a MP3 player which is of no use to me. But as always it is the same buck passing.

For them the best customer service is to avoid the issue

Sunil Chhabria (Harihardas Raj )
602, Bharti Niwas,
Besant Street,
Opp Mangal Nursing home.
Santacruz ( West),
Mumbai -54.
[protected]

I recently opted to buy a Delhi Daredevils shirt from this webiste: http://www.shopping.indiatimes.com/. Upon ordering, delivery location was stated as All Areas and has now duely been changed to All India. I paid with a credit card, i selected south africa and they allowed my transaction to process. A few days later they cancelled my order stating that i live in a non serviceable area. They then issued me with a gift certificate. I cant get what i saved money to buy for, and i am being forced to still shop with them, let alone i cant because none of their merchants will service my location. In correspondence, they have only ever given me the same response alwasys, i have written to the editor, and absolutely nothing was done. In essence i was "Robbed". My arguments are why take money from people you cannot provide to, South Africa should not ever have been on their list, i mean they even calculated shipping costs to me. I am deeply dissapointed in the service and the extreme lack of ethics, not only business but of human nature which they have displayed to me. I will never shop again at another indian website and i will actively stop such potential trade from my side of the fence. Service is the worst i have come across, what makes it worse is that i found their link of the official Delhi Daredevils website. No quality!!! If you are not from India, you will regret giving them your money.

Thanks
Wayne Maharaj

With ref. to above order No.[protected], Times Shopping has not send any courier till today, for order which was booked on 14th April, 2009, as per them, the order will be couriered with in 7 working days.

After a repetted followup, they given a flase courier docket no.[protected] sent on Apr 28, 2009, which is not maching with ELBEE courier service.

Even after informing at Customer service of Times shopping, there is no response from the Company,

They already debited the amount to my credit card on 16th April, 2009

There is a BIG online SCAM going on with Indiatimes shopping and public will not know easily how they get cheated. PLEASE do not buy anything online from Indiatimes shopping or Rediff shopping. They are real suckers on the planet.

I ordered a product on 17th April for Rs 555/-. They said it will be processed and sent in 7 business days. On the 10th day, they will send you a surprise email saying that your order cannot be processed and instead of refunding they will give a certificate which you are forced to buy something else and has to uses within a month or it will expire. The catch here is you will never get anything with similar price or if available you may not like that product. So you have only two options left, 1) buy a product for lesser value and the remaining gone as the gift certifcate expires 2) Buy a higher value and end up paying more and there is no guarantee on what you will recieve.

Just imagine how much they will be gaining if they cheat this way. Assume 10000 people for trapped into this SCAM. Even if 1 rupee was left with them from the certificate, they will make easily 10000 rupees by siting in 4/4 cubical or you bouggt by addtional money. Either they forcing you and making easy money. I believe this is a BIG SCAM going in with India time online shopping and Rediff online shopping. MY advice for all of you is not to buy anything online even if appears to be cheaper buying from them. They are money sucker and are real online beggers.

I have had bad expereince with both Refidd and India times and my goal is prevent this scam as much as possible. Please spead this to all know people and save money. Thanks for taking time to read these contents.

Thanks
Raj

I am submitting the whole correspondence after placement of of order and their acknowledgment of goods back for which they have not refunded back the money still in my CC account.
- On Sat, 14/3/09, tribhuvan mendiratta <[protected]@yahoo.co.in> wrote:


From: tribhuvan mendiratta <[protected]@yahoo.co.in>
Subject: Fw: RE: 7th complaint : Non receipt of various refunds either in CC or Gift voucher account:
To: [protected]@indiatimes.com
Cc: shailesh.[protected]@indiatimes.com
Date: Saturday, 14 March, 2009, 4:44 PM



--- On Fri, 6/3/09, tribhuvan mendiratta <[protected]@yahoo.co.in> wrote:


From: tribhuvan mendiratta <[protected]@yahoo.co.in>
Subject: Fw: RE: 5th complaint : Non receipt of various refunds either in CC or Gift voucher account:
To: "customerservice" <[protected]@indiatimes.co.in>, [protected]@indiatimes.com
Cc: shailesh.[protected]@indiatimes.com, shailesh.[protected]@indiatimes.co.in
Date: Friday, 6 March, 2009, 7:00 PM



--- On Sat, 28/2/09, tribhuvan mendiratta <[protected]@yahoo.co.in> wrote:


From: tribhuvan mendiratta <[protected]@yahoo.co.in>
Subject: RE: 5th complaint : Non receipt of various refunds either in CC or Gift voucher account:
To: "customerservice" <[protected]@indiatimes.co.in>
Date: Saturday, 28 February, 2009, 4:33 PM

As desired by you I am emclosing my bill for the month of January having detail of your remittances alongwith your communications that u have received the defective articles sent back by me but I have still neither received money back in my CCa account nor the gift cheques that I had spent to buy those orders.

In case the refund does not get recredited to my account within DEVEN working days, I mayhave no option but to approacj an appropriate forum for redressal of my complaint.


Tribhuvan Mendiratta
[protected]

--- On Tue, 3/2/09, customerservice <[protected]@indiatimes.co.in> wrote:

From: customerservice <[protected]@indiatimes.co.in>
Subject: RE: 4th complaint : Non receipt of various refunds either in CC or Gift voucher account:
To: [protected]@yahoo.co.in
Date: Tuesday, 3 February, 2009, 1:03 PM

Dear Mr. Mendiratta,

We thank you for contacting Indiatimes Shopping.

With reference to your mail dated[protected] for order number[protected]Sub order[protected], we would like to inform you that we require your Bank Statement for further resolution against your complaint so we request you to send the scanned copy of your bank statement. On receipt of bank statement we will forward the same to our accounts department for further resolution.



We regret the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.



Sabse Bada Aashiq Kaun CONTEST?
Valentine Gifts for HER & HIM



For convenience please do not delete the interactions while replying.



With regards,

Desendar Kaur - Customer Service

Indiatimes Shopping



For further assistance please contact us on below given Customer Support Number.



Rajasthan


Gujarat


Punjab & Chandigarh


Delhi & NCR


Karnataka


Andhra Pradesh


Mumbai

[protected]


[protected]


[protected]


[protected]


[protected]


[protected]


[protected]

*Standard Call rates apply.

*All days 8:00 AM to 8:00 PM.



From: tribhuvan mendiratta [mailto:[protected]@yahoo.co.in]
Sent: Saturday, January 31, 2009 5:01 PM
To: customerservice
Cc: [protected]@gmail.com
Subject: 4th complaint : Non receipt of various refunds either in CC or Gift voucher account:

Refer my 3rd complaint dated 26 January.
I submit all details of complaint once again:

Ms Reetu Verma

It is regretful to inform that I have received refunds of Rs 565, 129 and 129 o( which reflect actual refunds of only LEBOSS phone) on 6.1.09 and rest of refunds of the refunds processed by you as per your emails appended below or the refunds in form of Gift Vouchers too that were part of my purchase payment mode have not been received till date.

Plsease expedite or I shall have to severe my shopping link with Indiatimes shopping and approach customer complaints section and customer grievance cell at a proper forum.

Thanks

Tribhuvan Mendiratta

[protected]

Dear Mr. Mendiratta

We thank you for contacting Indiatimes Shopping.

With reference to your mail dated[protected] for order number –[protected], sub order number- 1762845, we would like to inform you that your sub order number has already been refunded on 6th January 09 kindly check the same with your bank.

We regret the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

New Year Bonanza – 50% Back

For convenience please do not delete the interactions while replying.

With regards,

Reetu Verma- Customer Service

Indiatimes Shopping

For further assistance please contact us on below given Customer Support Number.

Rajasthan


Gujarat


Punjab & Chandigarh


Delhi & NCR


Karnataka


Andhra Pradesh


Mumbai

[protected]


[protected]


[protected]


[protected]


[protected]


[protected]


[protected]

*Standard Call rates apply.

*All days 8:00 AM to 8:00 PM.

From: tribhuvan mendiratta [mailto:[protected]@yahoo.co.in]
Sent: Thursday, January 22, 2009 7:48 AM
To: [protected]@gmail.com
Cc: customerservice
Subject: 2nd reminder : Complaint about various return of non supply returned items/ayment back not received

Following mail returned undelivered : HOW? and WHY?
Pls attend all complaints:


2nd reminder : Complaint about various return of non supply returned items/ayment back not received

Wednesday, 21 January, 2009 6:43 PM

From:

"tribhuvan mendiratta" <[protected]@yahoo.co.in>

Add sender to Contacts

To:

[protected]@indiatimes.co.in

Pls refer my complaint dated 14 January and your telephone of today from phone number[protected]. My problem is not solved. I have not received nay information from you today.

I repeat the complaint once again:

"""""""""""I wish to register complaint of various purchases returned/not delivered/not supplied under Gift Voucher/AMEX Credit card and have to tell that so far out of My rs 1000 Gift vouchers spent I have received nothing back. and in my credit card account also on 6th January 2009 I received:

06/01/2009
-565.00 SHOPPING.INDIATIMES.COM-SHOPPING II <!--[if !vml]--><!--[endif]-->06/01/2009
-129.00 SHOPPING.INDIATIMES.COM-SHOPPING II <!--[if !vml]--><!--[endif]-->06/01/2009
-129.00 SHOPPING.INDIATIMES.COM-SHOPPING II 06/01/2009

Rest of payments are not received. Just to refresh your memory I send you here the copy of your emails:

Refund Info

Tuesday, 6 January, 2009 1: 10 PM

From:

"[protected]@timesgroup.com" <[protected]@timesgroup.com>

Add sender to Contacts

To:

[protected]@yahoo.co.in

<!--[if !vml]--><!--[endif]--><!--[if !vml]--><!--[endif]--><!--[if !vml]--><!--[endif]-->


My Account| View Cart

Refund


Dear Tribhuvan

We wish to inform you that we have processed refund against

Order No.: Tribhuvan


sub order number


1763076


Hand Blender With Multi Function

1763077


MTV EQ Perfumed Deodrant For Men - 150 ML

1763078


24K Gold & CZ Diamond Bracelet / Kada - BR10

1763079


Aesthetic Mehendi Finish Kundan Work Jewellery Set - FREE Gold Plated Pendant(Color_Blue)
Color Blue ::

The refund will be processed for the cancelled Sub Order through the same mode of payment E.g.: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.

Flag this message
Refund Info

Tuesday, 6 January, 2009 1: 10 PM

From:

"[protected]@timesgroup.com" <[protected]@timesgroup.com>

Add sender to Contacts

To:

[protected]@yahoo.co.in

<!--[if !vml]--><!--[endif]--><!--[if !vml]--><!--[endif]--><!--[if !vml]--><!--[endif]-->


My Account| View Cart

Refund


Dear Tribhuvan

We wish to inform you that we have processed refund against

Order No.: Tribhuvan


sub order number


1762845


LEBOSS Branded Caller Id Phone - Buy One Get One Free

1762846


Vegetable and Nut Slicer

1762847


Chrono Watches - Set of 2 - 0938

The refund will be processed for the cancelled Sub Order through the same mode of payment E.g.: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.

Send the balance payment immediately.

Tribhuvan Mendiratta

India times shopping.

i placed an order[protected] for By IBH Books
The Penguin 007 Collection (Pack of 14 James Bond Titles) (Pre-Order)

i placed this on 28jan09. i chased and chased and was told this will be due in march.

now i receive an email sayign Gv of rs 820 issued as refund against cancellation.
WHY was this canceled
When was this canceled
WHO canceled this

I did not cancel or authorise any such thing
Why was i made a fool of for almost 2 months.
i tried to email [protected]@timesgroup.com but recvd an error.

Indiatimes please explain.

Dianne

Fake products are being sold through online shopping websites. It is a big business.

Fake car polish is being sold on INDIATIMES shopping. The polish is a look alike of the original formula 1 car polish and is sold under brand name FORMULA.

There is another fake product that says Formula-1 car polish - a poor imitation.

Even Sify shopping is having the same sellers.

Online shopping in India is being used to market fake products and this a a big illegal business that they are promoting.

The only original Carnauba Wax Formula-1 Car polish is available at:
http://www.formula1wax.com/html/carnaubaWaxes.htm
or directly through their distributors.

I purchased I phone from indiatimes shopping and received the product which was defective.I asked to replace the product.the product was taken back from me and i again received the same defective product.Then i requested to cancel the order and i sent the product back.But again they sent me the same defective product again.I called so many times in the customer care, everytime they said that they will get back to me in 24 hrs but never received call back from their side.Its almost two and half months now but neither received a proper product nor cash back.Please help me to get back my money.

Hi
I got a call from indiatimes for book Club membership . After a week, when it was not delivered, i called them asking for clarification and CCE reply was " NO stock".

More irritating is the refund policy. They say for orders less than Rs.1000, they wil not give cash refund. They will only give "gift certificates" after a week of cancellation of your order which can be used for online purchases.

They take undue advantage from customers by creating this type of policies. I am wondering why should they accept the order when they don't have any stock and why shouldn't they communicate the non availability immediately without waiting for customers to ask them the status.

Please be careful when you order with Indiatimes and if you already done this mistake then dont expect for the refund.You can end up in getting a reply " No stock" and get a " fools certificate" in lieu of your payment.

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Posted:[protected] by Sudhir Kambar Send email


HTTP ERROR: 400 - authentication failed for skambar- RequestURI=/mail/preauth/ - Powered by Jetty://
Respected All,
I am a religious user of indiatimes.com & i am currently located in Mangalore.& if you see my history - i have been using the services of your e site since 2 years.

Just 2 days back ( 24.02.2009) i had sent numerous mails to companies on a personal/ professional front with my CV attached.
The next day ( 25.02.2009) when i tried doing the same excercise, the following error shows onmy screen each time i try loging on to my site.

Error:
HTTP ERROR: 400 - authentication failed for skambar- RequestURI=/mail/preauth/ - Powered by Jetty://

Kindly get back to me regarding this issue as i have sent important business mails & i just cannot open my email due to the above error.

Please contact me : [protected]@rediffmail.com
My No: [protected]

Yours Sincerely
Sudhir