[Resolved] Jabong.com — JABONG.COM....WORST ONLINE SITE..KEEP AWAY | |||
i have ordered a rayban sunglasses from jabong.com on 28/02/13 ( order no-[protected]). however when i got the sunglasses and opened the packing i was really surprised. they have send the glasses without any hard packing and as a result of they thy got damaged during transit and now they are not ready to replace the product. Really i dont know are their illiterate people in the dispatch and packing team of jabong that doesn’t even know that they need to pack it properly before dispatching them. This is the worst site i have ever come across. i have been shopping from myntra, yebhi, bestylish,ebay, tradus, homeshop18 etc but this is the by far worst site ever. i would suggest that not to buy from them because in the end it will be us who have to suffer. they will simply say sorry and shrug their responsibility towards customer. pathetic site. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
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Apologies for the inconvenience caused. We have created a topic for your complain on our site in order to track it more closely and a quicker resolution.
Please visit the link below for any update on your complain.
http://support.jabong.com/myjabong/topics/rayban_sunglasses_from_jabong_[protected]?rfm=1
Thanks for your understanding.
Regards,
Team Jabong