Jabong.com Complaints & Reviews

Hi Jabong Team,

i had placed a order for Sweatshirt on 24th dec - 2013, desired receiving date was 2 dec, till date(07/01/2014) i have not recieved the Order .

Order no :- BLRMP10002209

I had placed order thinking I would wear that sweatshirt during main winter season, but I guess due to delayed and pathetic delivery service of your partner - JAVAS (through which I would recieve order) . I would...

Front button of a hand bag is damaged and its not working, i would like to replace it with same type of bag in working condition if available else a bag of our choice. Please let us know the procedure to return it. Order Number - [protected] Item Number - [protected]...

I made a big mistake by placing order in Jabong using a 31% discount coupon for Liberty force 10 shoes on December 8 2013. It was to be delivered on or before December 21. I got only a message on 19 Dec that Jabong is still to procure my shoes from the vendor. I called customer care on that day, he said it ll be delivered by Dec 21. Again on Dec 21st, I received a delay message. But after that too it is not delivered yet. This is not my job...

I have ordered one product(Jacket) on 11th December by making the payment instantly but till now order is not even shipped yet . Its been 8 days now, I have got the message that i will get this product on or before 14th December but no delivery till now. I have ordered this product for a special purpose but now whats the use of this gift. When I ordered this product your website is showing 1 item left but now Company is saying that no stock...

"Short Sleeve Self Patten Pink Blouse"(SKU: SA508WA13UUWINDFAS[protected] purchased under order number [protected]. order was placed on Dec 12 with expected delivery date of 20th dec. i waited till dec 23rd and item still did not ship. neither did i receive any call or email regarding any delay in shipping. If item is delayed, theys hould inform an d ask if they can. replace with something else. On emailing about status on 23...

Hi,

I have order it on 13th December and now today is 24th December and still I didn't receive the order.

I have complained it so many times in Jabong but every time there executives told me that you will get your order tomorrow 100%. I have wasted lots of Money and Time to follow up these guys.

There is no direct contact number of the Complaint Department and every time we need to go through...

I had placed an order via jabong.com (order #[protected]) on 14/12/2013. I received a message on 16/12/2013 saying my partial order (flip flop) with docket no. 21503678 will be delivered by Javas while it was not the case. I had filed a complaint on 17th, and was told that within 24 hours i would receive a concrete answer after an internal inquiry. The customer care is disappointing and all they do is parrot out standard replies saying...

This complaint is mainly for Gojavas & his own company Jabong.com (Courier Co. operated with Jabong.com). On dated 10/12/2013 i ordered two items from Jabong.com vide order No. [protected], as per the Jabong order should be deliver in 2 or maximum 3 days. But today is 17/12/2013 (6 working Days). I filed a complaint in Jabong on dated 12/12/2013 (3 times Morning/Afternoon/Evening) regarding late delivery because Gojavas says i am...

I had purchased puma sandal through jobong.com dispatch date 11 Dec 2013 order ending with 38787 dispatched viajavas and AWB no is 12750923. the product having hole at unequal place which is used to insert backside belt, on both article .plz tell me how can i refund my claim?...

i had purchased a combo of bagpack and watch from jabong but later when received it due to lacking in specification had sent it back a day after but jabong has not refunded me my money till date. Order No.: [protected] and i had also send my account details to jabong email id as per conversation with executive ....

Hi, I have ordered a wallet on 19 Nov, 2013 and it should be delivered by 26 Nov, 2013. I didn't get my product as of now and now, they are saying me that we are unable to purchase the product and we will refund your money back. I have to give this wallet as a gift to my friend and as of now, I don't have anything in my hand. Is this jabong customer handling policy. Reply me ASAP. Order ID:- [protected] Order...

Hello Team, I have ordered 3 products from Jabong with the order ID "[protected]" however out of 3 products one product (Blue Tunic from Pluss Brand worth 800 rupees) was sent a wrong product. I have ordered a Blue Tunic from Pluss brand with 5XL in Size with Polyester fabric, they have sent me in the order some other product which is not at all as shown in the website. I have called the Jabong Team and returned the...

Jabong service I ordered two shoes, i didn't like both so i exchanged one of the shoes with a new pair of shoes i liked amounting same amount as one of the shoes that i didnt like . My both shoes were picked and the third shoe got delivered. I called at jabong that my refund has not been made. They said mam your request of refund has not been raised. And i got a mail afterwards that your reverse pickup will be done. What should i return...

I purchased a Nike Tennis shoes which got torn in 3 weeks. After talking to customer care I am supposed to send the item back at the address stated. I have received call from courier company. I need you to contact me asap and provide me the reference no and the address. CC no[protected] is either changed or discarded....

it is regarding my order number [protected]. I ordered the product and wanted an exchange earlier as the size I ordered was small. they placed new order and said the pickup will be done but 1 month went and the didn't picked up saying my office was closed as I gave my office adress. after that i changed my mind and cancelled my order and asked for a refund. the pickup for that also hasn't happened and refund not made. my first...

Order #[protected] of 01/11/2013 16:21Print order requested return pick up and refund for Printed Cotton Pink Kurti BI021WA09NFEINDFAS-875089 Delivered Rs.799 1 Rs.0 Been 3 weeks plus... everyday i get sms saying it will be done today and no one come to atke it nor refund. last i spoke to their cutomer service iw as told it willbe picked up by Nov 16 still nothing has been done...If they cannot pick up on time, they should refund......

On 27 sep i purchess nike shoes from jabong.com due to size issue i have return this shoes via bludart couriar and on 30 sep gurgaon office they got my couriar. And still i didnt get my money back .. After 15 days .. I called them every day .. But every cust care operators giving same ans .. Wait for 24 hrs or 48 hrs .. .. And now m hopeless from jabong servises .. Please help me .. If you can ... And in future i realy dont want buy anything...

order [protected] placed on october 1, cancelled by jabong on oct 9th. took them so
ong to cancel it and so afr refund for 599 has not been issued. i sent like 10 emails in teh last 4 days. they have refunded only 42 rs. if they cancelled an otem, refund should be processed immediatel
y in full. pathetic service...

Hello, My order no is [protected] My product is broken and i need a refund ASAP. I have sent several emails related to this matter to customer support but they haven't taken any step yet. I also sent them pics of the broken product. The product is glass table. Now they want me to pack a table and send them back. How can i pack a glass table? I m no expert and i dont keep packing materials with me....

Hi, I had placed an order bearing order#[protected].Order was placed on 15th september and it was dispatched on same day itself.It was informed that I shall get the order by 20th september.Still I haven't received the order.It was sent by a courior named Gojavas.Their website is pathetic.It always shows the status as 'In Transit'.Let me know when I can expect the order.After this pathetic experience I am never going...