Claimed

Jabong.com Complaints & Reviews

2.4
Last updated Jul 15, 2021
Complaints 2236
Resolved
1036
Unresolved
1200
Quick Links
Statistics
Share
Contacts

File a complaint to Jabong.com

Having problems with Jabong.com?

File a complaint and get it resolved by Jabong.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jabong.com reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
minal4
from Delhi, Delhi
Jun 5, 2012
Resolved
Report
Copy
Resolved

no refund

Address: Mumbai City, Maharashtra

my name is minal on 23 april 2012 i purchased 1 kurti and 1 gladiator of rs.1598 paid by cash from jabong .com. and i returned my stuff due to size issue and in 2 week they took my products .And still they have not returned my money neither given the the voucher of that amount . now its been like 1 month in callin jabong coustmer care and every time i get the same reply u need to wait 48 hrs for the finance team to create the voucher......I...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Santosh Taman
from Pune, Maharashtra
May 31, 2012
Report
Copy

no response called 15 times.must be fraud!!!!

Address: Gurgaon, Haryana

Jabong.com a most Pathetic online shopping website i ever visited.
i ordered something on 15th i called in concerned to same said the product is returned.due to no acceptance whereas no body came to my door i asked every body. Said it will be re dispatched ,calling from 15 day pathetic response spoke to 3 manager named Anamika and sugam dont remember 3rd evry body said will wall you and give you update nobody called spoke to dozen...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
F
faheem888
from Delhi, Delhi
May 29, 2012
Resolved
Report
Copy
Resolved

Jabong : Fake promises and horrible service

Address: Gurgaon, Haryana

I am not a shopaholic but yeah I do shop online and Jabong is the worst online service I have ever dealt with after very good experiences with Flipkart, ebay, Myntra and Letsbuy.

I placed two COD orders [protected] (Placed on 20/04/12 10:47) and [protected] (Placed on 24/04/12 11:50) and was never received. It’s going to be a month and a half and I have been calling the customer care again and again (Request ID: 168676)...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
apratimbasu
from Kolkata, West Bengal
May 15, 2012
Resolved
Report
Copy
Resolved

Delay in Order Confirmation

Address: South 24 Parganas, West Bengal

Dear Jabong Team,

I had placed an order on Sunday (May 13th 2012) the details of which are as follows:-

1) Product Name - Adidas Deodorant Men Pure Game 150ML
2) Quantity - 1
4) Product ID - AD004FR72DCT-166415
5) Total Cost - Rs. 165
6) Order Number - [protected]

I had mailed you guys last night asking you specifically to confirm my order via email since I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Sony Varghese
from Thiruvananthapuram, Kerala
May 15, 2012
Resolved
Report
Copy
Resolved

Delay in Product Delivery

Sir,

I had placed 4 different orders on April 30,2012. I had placed my trust on the website assurance and its main marketing motto "Products are delivered to the customer within 5 working days,"

As of May 15, 2012, I am still waiting for receipt of these products. I have been following up with the customer hotline number almost on a daily basis, with thee most diverse of replies each time I raise my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Richa101
from Mumbai, Maharashtra
May 8, 2012
Resolved
Report
Copy
Resolved

Shopping with jabong!!!

Actually customers usually use such platforms for posting bad experiences… I just wanna share one of my experiences with Jabong… it was not that bad… when placed an order… initially I got pissed off with their order confirmation thing…. I got three calls just for order confirmation…. All the three times they asked for that same big 15 digit order no… I understand confirmation is really important but it should not annoy sum1…...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
amitsharma1inbhakhri1
May 7, 2012
Resolved
Report
Copy
Resolved

Items Not Received.Money has been deducted

Address: Karnal, Haryana

Please DO NOT BUY ANYTHING FROM JABONG.COM AS THEY ARE SCAMS......YOU WILL LOOOSEE YOUR MONEY

I have placed two orders ( Order numbers are [protected] & [protected] ) Money was deducted via my American Express card. MY ORDER WAS CANCELLED BY JABONG.COM Team without any reason.I have made numerous calls to Jabong customer service but no one seems helpful. I have sent numerous emails at [protected]@ jabong.com and also to...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
SJ12
from Virudunagar, Tamil Nadu
May 2, 2012
Resolved
Report
Copy
Resolved

Fake Product

Address: Bangalore, Karnataka

I ordered a CHANEL NO5 PERFUME from Jabong.com & on receipt found that it was a FAKE! I got it verified by a CHANEL boutique in Lifestyle Mall & they confirmed it was DEFINITELY A FAKE!! When i contacted Jabong, they refused to return it as fragrances are non refundable according to their policy. They still have the fake product displayed on their site.(http://www.jabong.com/Chanel-Eau-De-Parfum-29393.html). When i tried to post a...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
T V NARESH KUMAR
from Mumbai, Maharashtra
Apr 23, 2012
Resolved
Report
Copy
Resolved

POOR CUSTOMER CARE SERVICE....NOT RECEIVED MY PRODUCTS EVEN AFTER 20 DAYS LAPSE

Address: Nellore, Andhra Pradesh

I HAVE OREDERED THREE ORDERS ON JABONG.COM ON 29TH MAR 2012. TILL NOW,23RD APRIL, I HAVE NOT RECEIVED ANY OF THE ORDERS.....WHEN I CALL CUSTOMER CARE EVERY TIME THEY ARE TELLING IRRELEVANT ANSWERS.....SOME CUST CARE EXECUTIVES SAY THEY HAVE ALREADY SHIPPED IT THROUGH BLUE DART AND GAVE SOME REFERENCE NUMBERS.I CALLED BLUE DART AND THEY SAID THAT WE DONT HAVE ANY ORDERS WITH THOSE REFERENCE NUMBERS. HOW CAN I OVERCOME THIS CHEATING???PLEASE...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
ramaarao
from Ernakulam, Kerala
Apr 21, 2012
Resolved
Report
Copy
Resolved

item not received

Address: Hyderabad, Andhra Pradesh

dear sir, i've ordered a dress for my baby on JABONG on 09/04/2012 (Order #[protected] of 09/04/2012 10:51) and paid using credit card. even after 12 days i've not received the item. i've called twice the customer care no. every time they ask me to wait for 2 more days. it has become an endless wait. promised to deliver in 5 working days. i'm from a metro city. why jabong is unable to deliver even after 12 days to...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
Chocki Dorjee
from Kolkata, West Bengal
Apr 18, 2012
Report
Copy

refund

Address: Papum Pare, Arunachal Pradesh

my name is chockey dorjee. on the[protected] i purchased a few pairs of shoes for a sum of rs 4899 from jabong.com. I made my payment using SBI mobile banking application( ie sbi freedom) which was 100% successfull. After an hour i got a email from jabong saying that due to some technical problem my order could not be placed. i called the customer care right away and explained to them what had happend, they assured me saying that i would...
Helpful
Be the first one to find this review helpful
Found this helpful?
37 Comments
Report
Copy
S
shankar619
from Chennai, Tamil Nadu
Apr 11, 2012
Resolved
Report
Copy
Resolved

Haven't received my order

Address: Chennai, Tamil Nadu

Hi i have palced an order on jabong.com 3/25/2012 and my order number is[protected].. they said they will deliver the product in 5 business days but still i hvent received it...

I calld their customer care and they have confirmed that shipment has been done through their courier JVAS and they also assured me that they will deliver the same within two business days (this was on 5th april 2012).. but still havent got the product....br...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
jiksum
from Delhi, Delhi
Apr 5, 2012
Resolved
Report
Copy
Resolved

My take on Jabong.com

Address: Delhi

Jabong.com really a website which takes my online shopping experience in india to a whole new level. I still remember when I last came to india and I placed an order with indiatimes, the product was delivered to me in 1 and half month , at the time I was about to leave back to USA (try to imagine my reaction). That time I cursed myself that how come I expect a good service from an indian website. However this time after seeing so many ads...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
janvi.agarwal2
from Delhi, Delhi
Mar 20, 2012
Resolved
Report
Copy
Resolved

thanks you jabong for delivering my clutch right on time

Address: Delhi

i wanted to go out with my boyfriend in the evening, and I wanted to ahve a nice clutch to go with my dress. So, i searched online for fast delivery in delhi and then I saw jabong.com. I then placed an order for modacc clutch and my order reached with in 6 hours of placing!!! i am so happy..with fast delivery services of jabong.com! they deliver anywhere in delhi/ncr within 6 hours! No company can do such fast delivery...... wow! superb service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
supritreturns
from Pune, Maharashtra
Mar 10, 2012
Resolved
Report
Copy
Resolved

Jabong 30 Day Return Policy

Address: Mumbai City, Maharashtra

I return my order within week. After more then 30 days still I not get any revert. I had mailed twice & called 4 times to www.jabong.com customer care & wrote my Jabong complaints but still I not get my money back or any replacements....
Helpful
Be the first one to find this review helpful
Found this helpful?
54 Comments
Report
Copy
S
sheetalamin007
from Vadodara, Gujarat
Mar 4, 2012
Resolved
Report
Copy
Resolved

refund not received

Address: Gujarat

i had purchased one pair of Flip Flops shoes but i have received that of oversize now according to their return policy their courier guy is not coming to pick up and i m not getting my money back although i had called them so many times. My order no is[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy