Jabong.com Complaints & Reviews

Hello Purush

We sincerely apologize for the inconvenience caused. Please provide us your order details and we assure you that your query will be resolved amicably.

With Regards
Jabong.com

Hello Mrinal

We sincerely apologize for the inconvenience caused. We would like to inform you that we have resent your refund voucher code to your email address. Kindly check and let us know if there is anything else we can do for you.

With Regards
Jabong.com

i got the mail but still the coupon is not valid...this my worst experience with jabong...pathetic managment

Hello Mrinal

We have sent you a fresh voucher code to your email address.

With Regards
Jabong.com

the coupons are all invalid...i dnt want any coupon i want my money back ...evn jobong dint ask me that you want voucher or cash bck ...worst service ever...bad experience ...I DONT WANT ANY COUPONS

cancel order

i want cancel my order

product return

I want to return to shirts. Itz size does not fits. My order description is: 1.[protected] poe 2.[protected] Poe

Hello Santosh

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

This is [censored]al Joshi from Chittorgah. On 15th October, 2012 I have placed order on your online shopping. I made a shopping of 4 items (3 shirts and 1 kurta), total of around 4300 and with a discount coupon of 1000, I payed Rs. 3300 (approx.) through the SBBJ net banking. But till now, I couldn’t get the purchased items. When I checked my Jabong Account, I found that on the status it was mentioned that the goods has already been delivered. When I informed my problem to the customer care they are just giving false assurance to me. From the past 25 days they are giving giving a false assurance. So guys I just want to suggest you dont ever trust this online shopping and never pay money in advance. Their tag line is just fake and they never care about customer satisfaction. If they were so concerned about the customer they would definitely have done something for me..

For your information, I am sending you all the detail here:

Customer Name: Praveen Kumar
Email: [protected]@yahoo.com
Jabong Order Number: [protected]
Date of Order: 15/10/2012
Jabong Complaint No.:894579

BlueDart:
Order No.; AWB[protected]

Contact Information:
[censored]al Joshi
Mobile: [protected] (Chittorgarh, Rajasthan)

Hello Praveen

WE would like to inform you that we are investigating your query and assure you that your query will be resolved amicably.

With Regards
Team Jabong

Jabong.com — Faulty T.Shirt

I got a faulty t shirt.

Freecharge voucher

I need my money back as the offer which jabong promised to offer me was actually not offered to me.

product return

I want to return my product. Its size doesn't fits to me. How to return it ?

Delay delivery and worst customer care

I have ordered a prodcut on May23, The promised delivery date on or before May27, 2016. But the product yet to deliver.I had sent mail to customer care and chief manager(?). But no proper response from them

Jabong Team,

I had a terrible shopping experience with Jabong (order # [protected].), I am trying to follow up with the company from the last 4 weeks to pick a shipment, but there has been no response. Every Time I send a mail or log a complaint, they create a new case but the pick up never happens.
After getting a contact of one of the operations guys, sent a mail to him in and he also promised to arrange a pick up in 24hrs, but today is the second and there has been no action.
Fail to understand how they are controlling the logistics when you cant even arrange a pick up. One thing I learned that this will not take u longer and soon customer will start moving, as I what I have decided to do now.

Hi Nitin,

Drop a mail to Bhushan, for sure you will get a response...

Bhushan Sood <[protected]@jabong.com>

Hello Nitin

We hope that your query stands resolved.

With Regards
Team Jabong

Jabong I can say is the worst player in eComm world lacking basic process and ethics in place.

NOT REFUNDING MONEY

money was debited with unsucessful order number [protected] but didnot recieve my money for last 12 days bank issued a written note stating that money is with merchant but jabong is not refunding money.

Hello Apratim

We apologize for the inconvenience caused. We would like to inform you that your order was dispatched today and will be delivered at your shipping address within 5 working days.

We strive to provide a hassle free shopping experience.

With Regards
Jabong.com

Dear Team Jabong,

I have been repeatedly prodding you guys for 2 days now to provide me a solution to my problem but sadly you guys still haven't helped me out in any way. I had mailed you as well as posted on your Facebook page but I still haven't found my solution. All you have done till now is just apologize and apologize and apologize. While your sincere apologies are appreciated but do note that they aren't helping me in any way, all I want is a proper solution. I would like to continue shopping from Jabong but this so-called 'problem' that I'm talking about is preventing me from doing so.

Anyway, I'm going to copy-paste my mail over here AGAIN for your kind perusal. KINDLY READ IT CAREFULLY AND CHECK THE GIVEN IMAGE BEFORE YOU REPLY WITH ANOTHER APOLOGY. Here goes:-

I am having a peculiar problem. Every time I add something to the
shopping cart and click 'Proceed to Checkout' to confirm my purchase,
the options are all lining up next to each other in such a way that I
can't reach the 4th and the final option to confirm my purchase. Not
even a horizontal scroll bar is appearing so that I can navigate my
way to the right-hand side of the page to access the 4th option. This
dubious problem is not just happening on my computer but on other
computers as well. I have tried different browsers as well but to no
effect. Is the snag on your side? Perhaps some sudden glitches in the
programme files of your site or something? If not then please tell me
what I should do about this problem since I'm not being able to buy
anything from Jabong anymore. I'm herewith attaching a screenshot for
your kind perusal. You'll understand what I'm trying to say once you
have a look at the pic.

Kindly reply fast.

Regards/ Apratim

Dear Apratim,

We understand your concern and for placing your order you can call our helpline number[protected], and our customer support team will place an order for you. In this case you just tell them the SKU number of the product that you want to purchase and they will do the order placement for you. SKU number is written below every product on our website.

Kindly let us know if you want any further assistance.

Warm Regards
Jabong.com

Dear Team Jabong,

As usual the help line is busy, so I have mailed you guys to place my order for the following products:-

1) MEN's Lotto Earth Deo - SKU LO085FR67SRS

2) WOMEN's Dove Go Fresh Energising Grapefruit & Lemongrass Deo - SKU DO837FR18KEN.

Attaching herewith the product photos for your reference.

Please place the order for these two and send me the confirmation number so that I can confirm my order and get the shipment asap.

Warm Regards
Apratim

Hello Apratim

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

dear jabong
i want to state that my order is still not confirmed by you because i didnt picked up your confirmation phone. please verify my number and call it once again to confirm my order status. oreder no.-[protected] and my verification no. is [protected]
by sudershan wadhwa

Hello Sony

We sincerely apologize for the inconvenience caused which leads to unsatisfactory experience. Please let us know if there is anything we can do to make your shopping experience enjoyable.

With Regards
Jabong.com

It was my mistake… I placed online order for a shoe… and by mistake picked a one size smaller shoe… I asked their cust care representative to change my order... My shoe size was out of stock that time so they raised a ticket for refund… Luckily I got my refund within a week… after few days I ordered again and got my product on time…

Bad Shopping Experience with Jabong,

They did not provide a Coat hanger & Cover with Blazer purchased and tried to hide behind the statement that ithas not been provided by the brand/supplier". Unlike eBay which is a platform for individual suppliers to sell their products, at Jabong they are in control of what is sold & hence responsible for it and answerable to their customers ... not their suppliers.
1.Lack of Transparency - Like everyone is aware, the Coat hanger & Cover are an essential part of any Blazer purchased from any offline store like Lifestyle / Westside / etc. Why should it be any different for an online retailer? If Jabong is an ethical online retailer, then they should have mentioned upfront that the Coat hanger & Cover will NOT be supplied along with the Blazer.
2.Inconvenience of purchasing Blazer from Jabong - Since Jabong does NOT provided the Coat hanger & Cover along with the Blazer, we have to now go hunting for these items from an offline store. How do we hang/store the Blazer otherwise? This is extremely inconvenient & defeats the very purpose of shopping online.
3.Lack of accessories - If the Coat hanger & Cover were not included in the Blazer purchase, then Jabong should have prompted us (the shopper) to buy these items as extra's. They don't cost much but it is extremely inconvenient to not have them.

The Cash Back Vouchers provided by Jabong are valid for 10 days only. They do NOT mention it in the e-mail very conveniently. You are expected to read the Terms & Conditions (fine print) to figure it out. As a result I was unable to use any of the coupons. The experience was very bad.

Hello Amit

We apologize for the inconvenience caused. We are investigating your issue and assure you that it will be resolved on urgent basis.

With Regards
Jabong.com

Hello Amit

We tried to contact you over phone yesterday however the call was not picked. Thus we request you to let us know the time we can talk with you and resolve your issue.

With Regards
Jabong

Jobang team, you don't even have my contact number. Its a lie. I am not in Country. I am in Melbourne, and my contact number is[protected]. You can send me email on [protected]@gmail.com with resolution if you guys can't afford a phone call.

Hello Amit

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

Hello Customer

We are concerned about your issue. Please provide your order details and we assure you that your issue will resolved amicably.

With Regards
Jabong.com

Samething happened for me, they sent us a fake 212 perfume. [protected] order number

Hello Naresh

We are concerned about your issue. As discussed today, we have initiated refund transfer for all your orders and the money will be transfered in your bank account within 7 working days. Please let us know if there is anything else we can do for you. Our customer care is always willing to help.

With Regards
Jabong.com

thanks for the propmt response...

Hello Naresh

We hope your query has been resolved. Please let us know if there is anything else we can do for you.

With Regards
Jabong.com

I Had ordered an aurelia kurti on 27th april.As soon as i tried it it had colour fade pblm.It is to be noted here that the kurti was not washed also.The fading was due to sweating which is unavoidable under indian circumstances.Now they are not ready to return the product and also refuse to lodge my complaint.such a 3rd class pathetic policy.

Hello Ramararo

As discussed today, We have inititated refund process against your order. The refund amount will be transferred in your bank account within 48hrs. The same has been updated on our facebook page. Please let us know if there is anything else we can do for you.

With Regards
Jabong.com

Jabong-live up to my expectation!!!

These days all my colleagues talk about Jabong… Few days back, just to check… I placed order for pillow cover and few other home décor items…. I really liked their collection of home furnishing stuff… I was surprised by their quick delivery process… as I stay near NCR… I got my order at same day… :)

I WANT TO INFROM YOU THAT I HAVE NOT RECEIVED MY ORDERS YET ORDERNO.[protected].DATED17/07/2012, ORDERNO.[protected].DATED18/07/2012 AND ORDERNO.[protected], PLEASE VERIFY.KINDLY INFROM ME STATUS OF ORDERS

Hello Muzaffar

We hope that your query stands resolved.

With Regaards
Team Jabong

Hello Chocki

We are concerned about your issue. We tried to contact you however the number was not reachable. Please provide us any alternate contact number so that we can resolve your issue. We assure you that your concern will be resolved amicably and we are committed to providing an enjoyable shopping experience. Our customer care is always willing to help.

With Regards
Jabong.com

Hello Chocki

As discussed yesterday, we have not received payment against your order. So we request you to please contact your bank with information which we sent you through mail. Please let us know if there is anything else we can do for you. We are committed to providing an enjoyable shopping experience.

Sincerely
Jabong.com

Dear Sir

i had purchased a product from Jabong.com and had received the product immediately on booking as it was COD (Cash on delivery). The product started malfunctioning within 15 days of purchase. As per the return policy, if ordered for a reverse pick up and the same was taken on April 27, 2012. i received a mail confirming that i would receive a voucher for the same within 2 -3 working days. now it has been 15 days and i have not received any voucher. on making several calls to Jabong they request to wait for 48-72 hrs but all in vain. Kindly help. My request id is 109128.

Hello Anushanethri

We sincerely apologize for the inconvenience caused. We would like to inform you that we have sent your refund voucher code to your email id today. Please let us know if we can do anything for you. We are committed to providing an enjoyable shopping experience.

With Regards
Jabong.com

This is in reference to my earlier compliant. The Voucher Code sent to me is invalid and i have raise as query on the same. It is likely to take more than 3 days as usual to get me a new voucher. How can u call this as a Service? It is my first experience at Shopping at Jabong which has turned by opinion about shopping at Jabong bad

Dear Jabong Team,

I had placed an order on Sunday (May 13th 2012) the details of which are as follows:-

1) Product Name - Adidas Deodorant Men Pure Game 150ML
2) Quantity - 1
4) Product ID - AD004FR72DCT-166415
5) Total Cost - Rs. 165
6) Order Number - [protected]

I had mailed you guys last night asking you specifically to confirm my order via email since I'm not available on phone. But in reply you guys have again sent me a mail saying my order is on hold since you cannot get through my phone. Why display so much of incredulity towards my mail? Where is the problem in confirming my order via email only? Please confirm my order immediately and send the product to my address as given to you..

Hi,

I have ordered a fastrack wrist watch still not delivered.

My ordered was on the cash on delivery mode.

Kindly check and confirm by when it will be delivered

Order Number: [protected]

Regards
Sukumar
([protected])

I have been chasing for a NEFT refund since 20.05.12,inspite of numerous calls and mail reminderd i have still not recieved refund yet.
I dont understand the problem yet,why it take
such a long time to issue my own refund.

This was a very bad and a sad experience with
them,may not chosse them in future with the same
level of service.

Regards
Rajnikant verma
Request ID - 182727
Bangaloe
[protected]

Never ever buy from Jabong. If product found faulty, they won't refund money ! For me my refund request 203183, they would take ages

Deliberately the finance team sends the cheque to other address and after i call them back, they would keep on saying that the cheque has been delivered (not to me, but to some random location). While i reside in Bangalore, they send the cheque to Kolkata and keep repeating that cheque has been delivered. I have never come across a fraud company like this.

Every week, I request a NEFT transfer asking to stop the cheque still the [censored]s keep telling that cheque has been delivered. Customer care does not understand plain english. I am going to file a formal lawsuit in 15 days in case no action been taken from jabong

My name is Sandeep Rajoriya . on the July 31st -2012 i purchased a pair of shoes for Rs 1899 from jabong.com. I made my payment using SBI Net banking which was 100% successfull. After an hour i got a email from jabong saying that due to some technical problem Your order [protected] with Jabong.com was unsuccessful. i called the customer care right away and explained to them what had happend, they assured me saying that i would get my refund within 48 hours. Its been almost a week now, no sign of any refund. i have called the customer care 4-5 times, im not at all satisfied with the response i get from them, some of them dont know what is "Net payments" every time i tell them i had made my payment through Net banking application they think made pay using debit, credit, or net banking.
Also after showing transaction usuccessfull i made mistake by ordered on cash on delivery with order no-[protected] its also not delivered till yet.

order no:[protected]. request ID 536543 transaction id[protected]IGB9751217 email id: aquarius.[protected]@gmail.com. registered mobile number for SBI mobile banking is [protected].

i would kindly request the concerned officials at jabong to look into my matter seriously and refund my money as soon as possiblethis matter if not solved would further make us not believe in online shopping anymore.

Hi

I have ordered a round neck t shirt on 9.8.12

the order no is [protected]

Already i had done a payment

I didnt recieve the order till date,

No update regarding the order.

Mistakenly, i have entered the wrong pincode number on my address.

But i had mentioned my mobile number on the address,

if the delivery take delay, it must be reported to me by making a call .

I need the status immediately .

Kindly check and confirm by when it will be delivered

i, im harshavardhan, i placed an order for adidas neo white short worth rs 1699/-, while placing the order i confirmed frm jabong ppl abt the size (34 inch waist) thy said tht XL size would fit correctly for 34 inch waist. so i placed order. wen i got da product i tried da short once or twice and the size was nt fitting well bcoz it was big in size . so i placed the returns request saying tht product size is nt correct n its loose. so i sent the product with all the tags intact back to jabong . today ie on 6 oct 2012 thy cald and said me that the product has failed the quality test as the short has been used and as some dust particles on it. im saying it honestly that i sent the product as i got it from jabong and now jabong ppl r saying that it has failed quality test. how can it fail quality test when i sent them the product as i got it from jabong and tried once or twice to check the size and fitting... im very much disappointed from jabong and i recommend all that dont buy product from jabong site...

name- harshavardhan
order id- [protected]
request id-764854

Hello Harshvardhan

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

The same has been posted at - http://www.consumercomplaints.in/complaints/jabong-refund-of-money-c777008.html

With Regards
Team Jabong

Hello Abinash

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

Am Elango
I have bought the product "Lst125" squash rocket against the order number [protected] in March 2013, hardly used this (once in a week) in spite of that the rocket strings were broken within 3 months. I have reported this with sufficient proofs attached (snap shots) and asked for an exchange however Jabong denied that saying the vendor is not willing to exchange the item. i am escalating this since genuinely i feel that the company is disloyal and cheated me as consumer.
i have trusted Jabong hence i ordered the item. But they have delivered the sub-standard/poor quality items.
In my view, Jabong the company is only trying to build the brand without taking care of the customers. As a consumer i am requesting everyone to be cautious before ordering any items through this site.
Regards,
Elango

I am pushkar lohiya
i had placed an order of ADIDAS BT BOOM BLACK INDOOR SHOES. on 7th july 2013
order no. [protected]
on 12th july 2013 i received a mail from jabong that "we were unable to reach you on 11th&12th july".
but as per me no one came to deliver the order. so what should i do ?
REQUEST ID : 141717
thank you

I am saliq bashir
I had ordered a NIKE HYPERVENOM football shoes
Order no. [protected]
the shoes size was not fit so I returned the package back, so kindly refund the money in my fathers account.
account no.[protected]
IFSC no. J&KAOMEHTAB
Name. BASHIR AHMAD KUMAR.
S/o.ALI MOHAMMAD KUMAR.
Bank name. Jammu and Kashmir bank, Branch.Baghimehtab Srinagar.
pin code .190019

l am krishna kishore
I had ordered a breakbounce sweat shirt it was no so good what i expected and it is too loose to me order no: [protected] so i returned the package back, so kindly refund the money ro my bank account.
Account no.[protected]
Ifsc no.SBIN0007952
Name.krishna kishore
Bank :State bank of india
Industrial estate branch.
Warangal.andhra pradesh.
Pin code: 506007
Complaint id no: 5224263

HI, I'm Aayushi Jain
I had ordered a sling bag, and i am not satisfy with the product as the material is not good and the size is too small.
Order no.[protected], will returned the package back, kindly refund the money to my bank account.
Account No. [protected]
Ifsc No. UTIB0000626
Name: Aayushi Jain
Bank: Axis bank
Branch: Malviya Nagar(Jaipur)
Pin Code: 302017
Request id :5306087

HI, I'M ARUN KUMAR.R
I HAD ORDER A BACK BAG AND I'M NOT SATISFY WITH THE PRODUCT, THE SIZE IS TO SMALL.
ORDER NO :[protected], WILL RETURNED THE PACKAGE BACK, KINDLY REFUND THE MONEY TO MY BANK ACCOUNT .
ACCOUNT NO:[protected]
IFSC NO: CSBK0000348
NAME : RAJAN . C
BANK: CATHOLIC SYRIAN BANK
BRANCH: THIRIKKAKARA (BR) KAKKANAD
PIN CODE: 682021
REQUEST ID: 9076417

Hi,
Complaint 8985412 against order [protected]
There is a huge communication gap between JAVAS and JABONG customer care, I have an ordered with five items, four items couriered through the BLUE DART which was delivered before time perfectly and one product delivered by JAVAS which took too much time to delivered (even i place request for
cancellation because i was shifting from Mumbai to Pune) ok that's not a problem but that product is delivered flat no 503 instead of 603.
Another fault that is flat no 503 was locked but courier person hanged that product on the door who did not need a receiver receipt.
Thank god that was my small amount product otherwise Jabong can also deliver product at wrong address.
If you want some privacy and froud dont go with Jabong

I am not looking for refund but the question is how courier boy can deliver my product to the wrong address without any receiver, courier boy just hang on the door on the door

HI, I'm jyoti choudhary
I had ordered a sling bag, and i am not satisfy with the product as the material is not good and the size is too small.
Order no.[protected], will returned the package back, kindly refund the money to my bank account.
Account No. [protected]
Ifsc No. SBIN0012128
Name: Jyoti
Bank: State Bank of India
Branch: DR.RAJENDRA PRASAD CHOUK, SUPELA BHILAI
Pin Code: 490023
Request id :8908335

Hi,
Complaint 8985412 against order [protected]
There is a huge communication gap between JAVAS and JABONG customer care, I have an ordered with five items, four items couriered through the BLUE DART which was delivered before time perfectly and one product delivered by JAVAS which took too much time to delivered (even i place request for cancellation because i was shifting from Mumbai to Pune) product delivered flat no 503 instead of 603.
Another fault that is flat no 503 was locked but courier person hanged that product on the door who did not need a receiver receipt.
Thank god that was my small amount product otherwise Jabong can also deliver product at wrong address.
If you want some privacy and dont go with Jabong.
Jabong customer care service is worst, they do not provide resolution of the problem.

hi
I am nadeem sheikh and i have request to retun
my money in my account for returning my product
and i have send my bank details.
ORDER NO.[protected]
BANK AS PER BANK RECORD NAME:NADEEM SHEIKH
IFSC CODE:PUNB0478600
BANK NAME:PUNJAB NATIONAL BANK
ACCONT .NO:[protected]
BRANCH OF BANK: IT. DASAULI, LUCKNOW, UP-226026
MICR CODE:[protected].

HI, I'm ZAHIDA BI SAIYED
I HAD ORDER A BLACK DRESS SHOES AND WE HAD RETURNED IT LONG BACK IN JUNE
ORDER NO:[protected], KINDLY REFUND THE MONEY TO MY BANK ACCOUNT.
ACCOUNT NO: [protected]
IFSC CODE: HDFC0CBUCBG
ACCOUNT HOLDER NAME: MRS ZAHIDA BI SAIYED
BANK NAME: THE BICHOLIM URBAN CO-OP BANK
BRANCH: PONDA BRANCH
PIN CODE: 403401
REQUEST NO: 9261618

Hi, Im Karthik kumar
i hav ordered shoes and im not satisfied with the shoes which i hav recevied.
ORDER NO:[protected]
IFSC CODE:CBIN0280821
NAME: KAMELSHA KUMAR SHARMA
BANK: CENTRAL BANK OF INDIA
ACCOUNT NO: [protected]
EMAIL: [protected]@gmail.com
NOTE: I dont have any bank accounton my name, so this is my father account no im authoring to jabong to refund the money in particluar bank account.

HI I AM MALEEHA, I HAD ORDERED ONE SWEATSHIRT AND I AM NOT SATISFIED WITH THE PRODUCT, THE SIZE IS TOO SMALL.
ORDER NO:[protected], WILL RETURNED THE PACKAGE BACK, KINDLY REFUND THE MONEY TO MY BANK ACCOUNT.
ACCOUNT NO:[protected]
IFSC NO:SBIN0001078
NAME:MUSARRAT ARA
BANK:STATE BANK OF INDIA
BRANCH:SBI G.K. 1
MICR CODE:[protected]
REQUEST ID:9736516

Hi I am Parag N Patel
Order No. [protected], so i returned the package back, so kindly refund the money ro my bank account.
my Account
Union Bank Of India
Parag N Patel
Acc.no.[protected]
IFSC Code.UBIN0536415
Branch.Nanpura, Surat-395001

Sir it is been 15 days, i paid my money, but because of low quality of tshirts, i returned them.. They are delaying my issue from 15 days, i am so tired to contact them again &amp;amp; again. They are delaying my issue, i provided them bank details, they emailed its wrong, i asked for a gift voucher, they delaying again, i asked for manual order, they delaying again, ... please help

god bless u

Hi I am Priyanka Talele
I have ordered Biba kurta from Jobang on 29th Nov 2014. I wanted to return the Product with ORDER NO. : [protected].
While returning product Select Reason dropdown fails and hence i am not able to proceed to return product.
Can you please check the issue to return the product.

hello. this is cheshta chahal. i ordered a Golden Pu handbage and i hv returned it due to some reason. the amount has been shifted to my jabong credits. i want that money to be transfered into y bank account.
the order num being: [protected]
the bank account details are as follows:
Bank Name: Oriental Bank OF Commerce
Account Number: [protected]
IFSC Code :ORBC0100198
Account Holders Name: Cheshta Chahal

hi, , , i am pulkit dhillon..
..i purchased a pair of puma sniker shoes, , , and i already have returned my shoes...plz, , , check the details of my puma shoes, , , , , on mobile number, ...[protected] ... i don:t wan:t to buy any product...now...
so, plz transfer the sum of rupees 3330. from my ID... .[protected]@gmail.com to my account, , ,

ACCOUNT NUMBER... [protected]...
IFSC CODE''''... UCBA0001154
UCO BANK...

I ordered a shirt...it is too small for me...i want to exchange it by a bigger size...i was calling on your customer service number since 2 days...but they are not answering at all...please help me out...
Order no. [protected]

Order id:[protected]
I received sms and mail that refund processed successfully...but still now it is not reflected into my bank account ...cc says that they dont have more information about this and they will call me after 48 hrs but...no one call me...they are all fraud guys plz do not shop with jabog...they are looting people ...stole my hardearned money...
They also doesnot provide me The ARN no ...sothat I could track my refund details

Hii, I m rachna Anuragi
I had ordered a red embroidered lahenga, made payment through bhim upi. Payment was successful but order not placed plzz help me to refund my money and I attached payment receipt below.

Hello Catherine

We are concerned about your issue. We tried to contact you today however the number was not reachable. Please provide us your alternative contact number so that we can contact you and resolve your issue. We assure you that your concern will be resolved amicably and we are committed to providing an enjoyable shopping experience.

With Regards
Jabong.com

I have placed an order on jabong.com on 20/05/2012 and my order num is [protected].they informed that they will send the product in 5working days.but till now they haven't sent that product.products r nice in jabong but product delivery is too late.so kindly send that product soon.

Hello Haritha

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

HI..i have placed an order on 22.9.13, but till date neither i received the product nor any intimation regarding the product. please revert me back immediately.

thanks & regards...

I had placed an order about 7 days ago. Yesterday I got a call about the delivery, but the delivery guy reached a wrong address. The status of my shipment says- "Attempted but not Delivered - Reason:- UNATTEMPTED DUE TO DELIVERY NOT POSSIBLE AFTER 1800 HRS"

I'm not sure if this shipment will be delivered now. If it won't, then please inform me.

I'd rather order from some other site.

Yeah… even I had the same experience with jabong… I placed an order in the evening and got a confirmation call after an hour and my product day after that… you won’t believe, the courier boy told me to check the product and if I’m not satisfied with it, I can instantly return it… which is really great!!! Keep up the good work!!!

hgfhgfhfghfd

ghgfhgggggg

I got the message on my phone that My order No.[protected] had been dispatched through Javas courier service on 28th Jan.13, but I didn't get it yet, please do the needful.
thanks

i want to see my order picture

i don't know my order item, please sent me picture, you sent me through to bluedart.com but i can't see the item picture my waybill no.Awb [protected]

Dear Supritreturns

We apologize for the inconveience caused to you. Please provide us your order details so that we can resolve your problem. We strive to provide a hassle free shopping experience.

With Regards
Jabong.com

Dear Suprit

As per discussion we will send your refund amount through cheque which will be delivered at your address within 7 working days. We assure you that your concern will be resolved amicably and we are committed to providing an enjoyable shopping experience.

Sincerely
Jabong.com

Dear Suprit

As discussed, the cheque was delivered at your shipping address on 19th march 2012. Hope we were able to address your concerns appropriately. We strive to provide a hassle free shopping experience.

With Regards
Jabong.com

I must tell Jabong, befor making an online purchase, I just checked few sites and felt you guys have good care for customers. I am inspired to order now:-)

i just brought Reebok shoes from jabong but while see in online quality like good ... but in front it not worth for that money... from chennai syed riaz

Hello Syed

We sincerely apologize for the inconvenience caused. You can contact our customer care toll free no.[protected] and can initiate reverse pick up of the product.

With Regards
Jabong.com

hai i have taken fast track watch and i want to return it i am not satisfied with that model...from A.prabhakar rao

hey i want to return my puma sandal.i've chosen a wrong size so i want to return it and take another

i want to return my order as i m totally disappointed with my order.

hey i am Gayitri Nimbalkar frm koppal i want to return my united colors of Benetton shirts blue .i've chosen a wrong size so i want to return it and take another.and a want to short size shirt

i want to replace my order as i have choosen the wrong size.soo i wana replace my order..

i want to exchange a hand bag which i brought recently from jabong..the reason for exchanging the bag is that the size of bag is too small..please tell me how i can exchange it with other handbag..

i want to return my miss Bennett orange sandal and take another

i want to return my yep me tunic.when i saw it online, it looked very gorgeous, but when i received it, i m totally disappointed with the quality.many times i made call to customer care.but no response.i want a reverse pick up...susmita from kolkata..

Hi Jabong,

i want to replace my order as i have chosen the wrong size.so i want replace my order..
Please find the below details :

Product name:Sleeve Less Printed Black Top
Product ID:SH268WA47XTWINDFAS-657323
Tracking no.M10230693
package against [protected]

Please provide the XL size since large is not the correct size.

Thanks and Regards,
Nidhi

Hi Jabong,

I ordered an Aurelia Kurta. It looked good online but when I don't like it when I actually received the courier. I want to exchange the kurta for another one whose price is more than the one I ordered.

Item code - [protected]
Order no - [protected]

Please let me know the procedure for exchange.

Thanks,
Kshirabdhi

Hello jabong
I have order a wrong size and i want to replace my order with the correct size.Please let me know at the earliest.The detail of the product are:
item code:[protected] order no:[protected]
I hope to hear from your side at the earliest

From
Thangmin singson
Shillong

Hi Jabong,
I have ordered a purple size Slipper and Trackpant. But its size are too small to wear. I want to return my order and refund my amount.
Item code[protected] for Purple slipper
Item code[protected] for Trackpant
Order no. [protected]
P;ease i want to know the procedure for returning it


From
M.Mohamed Yasser Arafath

HI Jabong

Can you please tell me how do we return a product to jabong through courier

I want to exchange my royal blue tunic bcoz it is too large to wear.can you plz tell me the produre to exchange that tunic.

Hi i am vineet and i have purchased slipper and the item was to be gifted to my gf. but the size is big. So now i want to get the same item with smaller size.. please let me know the procedure for exchange the item

I have recieved a gear green bagpack on sunday which i had orderd and on monday when i checked it and i found that the bag was defective so i want to exchange my bag with the same other new bag

my oder no.[protected]
i orderd shoe first thing the box that shoes came in was completely damaged and the seal was open/broken not and some dust on the shoes, i oreder shoes according to their size chart and it did not fit me correctly and i opted for COD and when i asked for exchange they at jabong care call centre straight away refused to give me exchange she said we dont provide reverse pick up from your area i mean what non sense is this because if i want to buy a product online that means i dont want to get out of my house and order the product from the comfort of my home so that applies in case of the exchange/replacement of product also, i dont wish to go out and find courier companies to ship product back to jabong
the lady a customer care said find a courier company and ship it to over address and we will give you jabong credits and no exchange and i have to reorder the shoes again which might soon get out of stock i doubt even ill get any jabong credits or no returning to them aslo after diwali most of ther coupons will not work and the shoe price will increase to 2499rs where as i got it for 1788rs that means il be forced to buy shoes in range of 1799rs even though i dont like it. SERIOUSLY CHEAP AND DIRTY BUSINESS STRATERGY.

this was my first online shopping experience and they disappointed me.

I want to replace my order as i have choosen the wrong size kurty.soo i want replace my order..

i want to exchange a BON ORGANIC SHIRT (size 4-5 year) which i brought recently from jabong..the reason for exchanging the only shirt i expect fant with shirt...please tell me how i can exchange it with other item (like sarees)

Here I see Jabong guy being all nice but I sent him this email and alas no response. Pathetic services
________________________________________________________________________________...⇄
[protected] Forwarded message[protected]
From: Neha Kaul <online.[protected]@gmail.com>
Date: Sat, Jan 4, 2014 at 10:38 AM
Subject: MY JABONG EXPERIENCE
To: [protected]@jabong.com


I used to buy with Myntra. Although I never faced any issues with them, I decided to try Jabong on my friend's recommendation. I have had the worst experience shopping with Jabong. I ordered two items - kurta and a Nehru Jacket together. I received Kurta first and your systems showed that I received jacket. I decided to ignore thinking it might be a simple system entry mistake. I then placed a return request for kurta the day it started showing in your systems but little did I know that your entire IT systems are mess. Not only that your people dont understand. I called up thrice for my return because I was in urgency of vacating the house. I HATE JABONG FOR SO MANY FOLLOW_UPS. You have upset me beyond any consideration. I am generally constructive and try to provide improvement feedbacks but in your case, I dont feel like interacting more. I will also give strong feedback about this experience all over the web to spare people of the pain I faced.

I m Mohammed Shoaib Ali ...I My Oder Black Running Shoes
YE982SH78APLINDFAS-961070.But I am not satisfied with the product and I want to return it.will take you through the return/exchange product... Regards
Team Jabong...

Hey I just bought one saree from Jabong. It look nice online but now I want to change the saree now how do i do it?????

Hi Jabong

I have bought two bags one is perfect other one seems to be not. Bag handler was not fixed proper .
Can u please help to return the same.
Thanks in advance.

Thaslima.H

Hi,
Account holder name=Shivani khandelwal
Bank name=State Bank of India
Account No=[protected]
IFCS No=SBIN0016816

I Komal Unecha who had perchased the kaftan top worth 599
and i paid 638 with all aditional charges request you to transfer the entire refund amount on miss Shivani Khandelwal's account as given above.because my account is closed...

I bought nike goalkeeping gloves but i am not satisfied with its size i want to return them

Hi,

I orderd jeans from jabong online, that jeans not fitting, i want to exchange please help me . my order number : [protected]

Hi jabong

I want to return my order and refund my amount . Can you tell me the procedure.


From

Kritika vij

Hi jabong

I want to return my order and refund my amount . Can you tell me the procedure.


From

Kritika vij

Hello my self pooja
My oder no is[protected]
Becoze size problem i retund my oder
I submitted my bank detail
Bank name: axis bank
Ifsc code: UTIBOOOO728
Ac no:[protected]

Soory my oder no is [protected]

Hi Jabong,

I want to exchange my Shoes(sneakers) which is too fit. my foots got injured by wearing that shoes. So, Please exchange my Shoes or else return back my money. i am completely dissatisfied. i felt uneasy in office, that affected my office work also. Kindly please exchange to "9" from existing "8" or send back my money. Please look into this issue.

Thanks&amp;Regards,
Khaja Pasha

Can you please tell me how to return my product??

I ordered a combo saree, a pack of 5. One of the saree is defected and has a cut on it . Can it be replaces.Wats the procedure?

sandhya

I want to exchange or get back my money. my watch is too big for me

I bought the nike sweetshirt but i mam not finding it the same a photo
i just want to change the product
I got the delivery today
i want to replace it with other product can jabong help me ?

Hi Jabong,

i want to replace my order as i have chosen the wrong size.so i want replace my order..
Please find the below detail.
supp.[protected]
Style. 35651605
pleas I want to know product for returning it

I want to return my alessio 69 sling bag blue

hi i am ashna jaffer.i want to exchange my senoras cheque leggings..its too small to wear.can u plz tell the procedure to exchange the product.

Hey i m not getting any response from your side i want to return an item it is asics training shoes. It's material is Not good so i want to return it. And I forgot my password and you are not providing any recovery link or the link which is provided is expired.. Please respond soon.my email id is [protected]@gmail.com

D/SIR,
Please intimate in which address I can return my product No.[protected].Ila moni kalita, DRDA, Golaghat.
Phone No.[protected]

Aready I asked about my product exchange but still now its not clarify everything. Already 1 week is over but still now its not comming for picked up my product... actually what happen whats going on o want to know!!!

have ordered floaters which are already delivered but it is small for me.I want to return it

Order Id:[protected]

Please help me out

Dear Sir,
My Order No. is [protected], the shoes has been taken back on[protected] but did not refund my Rs1769 till today. Now i want help from your end. will i take it into notice that Jabong does not refund the money. They take back the material and do not refund the amount in time.

Please do make me understand. Most of the people around India has lost the hope of buying materials through online process so you do fall among the one.

So please mail me at i.[protected]@yahoo.com and tell me at least once that we do not refund any amount. for which everybody would be satisfied to hear this.

Thanks for reading this mail.

This is The biggest and badest shopping site I ever seen. I'm trying from last 2 days to contact with customer care. But they never receive my call and they charge for call without talk to member I lost my 50 rs balance bt not get my solution.
I think flipkart, snapdeal, amazon is much better than this.

i order navy blue party dress for my sister but they send me 4 solid legging ..and that is why i want to return this solid legging and kindly refund my money ..prasantho banik adress sonai road saratpally near sarbadya pathshala silchar assam pin 788005

This is the bigest and badest shopping site i have ever seen ..and i order my navy blue party dress but they send me solid legging..this is really very bad online shopping service..prasanthobanik sonai road saratpally near sarbadya patshala silchar assam

Hi jabong . I have ordered wrong size spykar jacket XL want to exchange with M size.

Hi jabong

I want to return my shirt...because the quality is bad..but ther is no return pick up available in kozhikode

Dear Komal,

As discussed today, we have already initiated the return process. We assure you that your concern will be addressed.

Customer service is at your disposal if you have any difficulty.

We are committed to providing you an enjoyable and hassle free shopping experience.

Sincerely,
Jabong.com

well my refund too is pending ..jabong says product has not reached them when i gave the produxt to a guy a week ago ...how is that ...jabong is screw life of others because their employees people are not doing their work ...wonderful service ...

my returned order number[protected]...after 5 emails they reply to one ..

Hello Divya

We apologize for the delay in response. As discussed today, we have initiated refund against order no.[protected]. Please let us know if we can anything else for you. We strive to provide a hassle free shopping experience.

Best Regards
Jabong.com

Received a broken product, Obsession's Bath Set, need immediate replacement.

Hello Andleeb

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong

i want to return the item that i had ordered as i dont find the quality of the cloth up to the mark & also the colour looks faded. i want to be refunded as soon as possible. waiting for a fast reply.