Jabong.com Complaints & Reviews

Hello Team,

I bought an item which was discounted on Jabong.com, however, on payment, Jabong.com deducted the complete amount.
For more than a month, I am communicating with Jabong for the refund, yet they are not processing it.
Also, they are demanding my account statement. Since Jabong.com is no government/ financial entity they should not demand such personal details.

Many of my friends have...

Jabong.com order [protected] requested return of 4 items. One item saree is yet to picked up - sent 3 emails. 3 items have been picked up on Jan 11th. Today is Jan 20th and stillre fund has not been processed. Very poor response to emails. Except for big English accent the customer service is very very poor. Why do such business practices continue? I need refund and the remianing item picked up asap....

Had bought a bathroom set of 7 pieces, whereas received only 5 pieces. On informing them through mails & telephone, have not received any solution. As per last telecom they have informed that they would not be able to give the piece as they are not available, nor would the replace it or reimburse the amount for the remaining articles....

Our order number:[protected]
Our AWB number:[protected]
We have ordered a pair of sandals (floaters) on jabong.com and the product is shipped through
INDIAONTIME courier service.
There are no proper updates regarding the product on INDIAONTIME courier service.
When we try to contact indiaontime.com through email it gets rejected.
It is a horrible experience to shop on jabong.com
Our alternate...

Our order number:[protected]

I placed a Cash On Delivery order with Jabong.com for a pair of sandals (floaters).

After placing the order I had received the sms that the product would be shipped through INDIAONTIME courier service.

It is very difficult to understand the product status on indiaontime.com because there is no proper updates regarding the product.

When we try to contact...

Dear Sir,
I have ordered Few Gold Coins from Jabong.com on 15 November 2012. I have paid 23,217 INR (Order ID [protected]) and 14,505 INR (Order ID [protected]), by HDFC and AXIS Banks Cards. Before ordering these products, I had call to Jabong Customer Care and confirm from them that offer is Valid and products were in stock as well. They also confirm me that I can use the Discount Codes given by my Bank on these...

I placed a Cash On Delivery order with Jabong.com a week ago for a pair of running shoes. I received a sms indicating that the product has been shipped via bluedart courier service and a tracking ID for the same . The tracking ID was wrong and I raised a complaint with Jabong customer care on the same . I would have called them at least 10 times regarding this. I was just given the assurance of a call back many times, but I never got a call.br...

i ordered a necklace set from jabong...first of all there was delay of 2 days for the shipment of my order and it was shipped after my repeated follow-ups.
finally when it was delivered I found 10-15 stones of the necklace and earrings missing.
I am very disappointed with this kind of service & products.

Now they are also not giving surity of refund of money also.

Nancy Jaiswal
Mb:[protected]...

I ordered a ear ring for my wife's birthday from Jabong.com. She did not like it as it was too heavy for her ears.When i tried to return it Jabong said i cannot return it as there was no return policy for Jewelry items. This was not clearly stated on their web site. It should be stated 30DAY RETURN OF ALL ITEM EXCEPT FOR JEWELRY ITEMS. My complaint is you are deceiving customers

Martin...

Hi,

I placed an order for jewelry from jabong.com on 11th Nov, but it is not yet delivered. They are giving the different reasons for not delivering the product,
Can you please help me what should I do.

Thanks
Kamal Harariya
Mob: [protected]...

Dear Sir,
I have ordered Sony Vaio Laptop from Tradus.com (Order Number 6398644 Sub Order Number 6609543) and paid the amount using AXIS Bank Debit card. The Order amount was 28305 INR. After seeing their 10% Discount on Garage Sale promotion (Receive email also for same), i made decision to shop Laptop from this company. My order was also confirmed by company and an email was also sended by the company for order/payment confirmation.br...

I had ordered 20gm gold at Jabong.com (1 order of 20gm). There was a promotional HDFC bank offer which gave 20% instant discount on any purchase made on the website. I called up the customer care and asked the coupon was applicable on the Gold coins as well and the representative agreed. Post the confirmation I purchased the 20gm gold which cost me approximately 58 Thousand rupees. Suddenly, I get a call from the customer representative that...

Hi, i got email from jabong that i have won a goodies bag worth 4000 from provouge and i will be getting that bag after oct 19th 2012. After this date i spoke to jabong ppl that i will b getting bag within few days and today i got a email that im not eligible for this goodies bag offer bcoz they have refunded me amount of rs 1660/- . This jabong ppl never refunded the amount of rs 1660 which they are claiming to have refunded me. Al they...

Hi
I have bought a saree for the first time from Jabong and it is faulty and I want to cancel my other order too that I had placed along with the first one as I do not trust Jabong guys....who will collect the faulty product from my home ???????......I have made payment through credit card and I want my money to be reverted to my card as soon as possible.
Please do not buy from Jabong as they are are not what they promise..........all...

hi, im harshavardhan, i placed an order for adidas neo white short worth rs 1699/-, while placing the order i confirmed frm jabong ppl abt the size (34 inch waist) thy said tht XL size would fit correctly for 34 inch waist. so i placed order. wen i got da product i tried da short once or twice and the size was nt fitting well bcoz it was big in size . so i placed the returns request saying tht product size is nt correct n its loose. so i...

Respected Sir,
I have paid Rs.399/- from the internet banking for the quiz of car and was told that in a month the result would be declared.
But as per today i have not got any news and neither my amount have been refund.
The reference is as below :

CCA12EHPT555 , ITC - AIP2

Date : 23/5/2012...

ITEMS PURCHASED ON 16 AUGUST 2012 ONLINE PREPAID.NON DELIVERED...

Hi All,

JABONG really don't have a proper customer service..,i had ordered a jewelery set on 11the Sep 12 to gift one of my friend .But after few days i received a call from their CC telling that order has not been processed due some quality issue and i was asked to reorder the same set and i did so.

But once again after a week a received a call from JABONG CC and was told that order cannot be processed...

I purchased a shirt from www.jabong.com (http://www.jabong.com) on[protected] with Order No: [protected]. Later when my order was in transit, I was informed that the order address is in “restricted area”. NOTE: I live in a normal locality and not in Pakistan! According to the shipping policy of the website, the order should have been delivered to me within 2-5 (two to five) business days. However it was never delivered and I was repeatedly...

Dear All,

I had placed an order with jabong.com for a pair of sandals and had made the payment online on 18th of August,2012. But till now I have neither received the order nor they have refunded me the amount. I have called them innumerable times but of no use they are least bothered and are just buying time from me saying I will get the order within 48 hours or so but their 48 hours are never getting over.

Kindly...