[Resolved] Jaquar India — Poor service

jaina34

from Anta, Rajasthan

Address:

Kota, Rajasthan

One of my defective bath fitting was attended more than a month back.It required replacement of a defective component which was not available with the service personnel. I was assured that it will be replaced within a couple of days. However this has not been done till today.
Mean while another fitting started malfuntioning about two weeks ago for which I registered complaint with the company's Jaipur office.
Despite vigorous followup the complaint has not been attended. Every time I phone the office I am assured that the complaint will be attended today. However today has not come till today.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

qwn

from Agra, Uttar Pradesh

Jaguar India has a consistently poor service record. I have unfortunaly equipped my new house with wide range of Jaguar products including Showers, Taps and fucets 3 years ago.
But it seems no one in Jaguar customer care department cares about attending complaints. In the past 3 years, everytime I registered a complaint with them, I had to chase them madly for at least 8-10 days and sometimes even more to get my complaint attended. This time too, I am chasing them for last three days and no one even bothered to call me and tell when a technician might come to visit my place.
It seems that they don't care to serve their customers.
WORST COMPANY.
[protected]@hotmail.com

pradip kumar patel

from Gurgaon, Haryana

jaquar is worst service provider.Their service personnel do not bother about services .Jaquar has tall claims about services but it is only for hot selling and not for true service. people get duped by such false claims. I complained several times but they are not bothering for it.

[protected]@yahoo.co.in

Akhil Mangla

from Mumbai, Maharashtra

Defect product

A jaguar handjet is creating a problem since installation . We have complained many times but their is no response from the company. We want the handjet to be replaced or repaired as soon as possible.