Jaquar Complaints & Reviews

Address: Shimoga, Karnataka, 577201

We were using jaguar products from last 10 years. But now i am completely unsatisfied with the jaguar commode which i had bought 2 weeks back. From the outlooks there were no cracks on the prodoct. However, while fitting it to the wall there was cracks arround the fitting area. A piece almost the size of a hand broke out from the commode. When i contacted the dealers they said they can't help us. I seriously got a really bad response from the dealers. I have paid arround 15k for the product for no use. There was nothing wrong with the plumber part and if the company thinks so, then please do send a technician to check the status and please do take necessary action against the delear. The dealer promissed me that they will send a technician today morning and they didn't do so.

Dealer name - sharavathi ceramics
Address. Sharavathi complex, llr road, shimoga - pincode, 577201.

Oct 1, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Aug 31, 2017

Updated by Ashish Paul Nrp Hello sir, I have received the below pasted responce for my complaint and as per the message I have mailed the address and contact number. But after that I haven't got any response. Please do the needy. Here is the last responce from jaguar

"Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance"

View replies

S

Sushmitadixit1510

from Shahganj, Uttar Pradesh

Aug 21, 2017

The sensor of the wash basin tap is not working and we have complained 10 times and they charge us everytime and its never working properly. And please be fast with the service this otherwise we have to take actions against you. Kindly be fast with it.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Uttara Kannada, Karnataka

Dear sir,

I had purchased all the bath fittings from jaguar about 3 years ago with a warranty of 8 years. Now most of the fittings have started dripping even the closet (Wall mounted) has started leaking please send your representative and get every thing repaired there r 8 bathroom in the house, situated on sulthan street, bhatkal please send your representative as soon as possible
Regards

Sep 25, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600112

I buy three i flash from jaquar. They give ten years free service warranty for this product. After buying the product they r saying that u have to purchase presser motor with this then only u can use it. Then what to do i also buy a motor of 16000|-for this. After fittings motor is out in one month. After its repair. I got a problem in i flash in 17 months. Monthly once i am facing a problem in i flash. Just now i complaint two times no. Is 503510 / 600561. Two times two people come and see it. And told me that there is no spares parts. After ten days we will come back and do it perfect without fail. But nothing happen.

Sep 19, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

Aug 21, 2017

sunilgg's response 1085 concealed directer & 1085 dual flush value it is not working not properly in around 80 toilets

View replies

S

Sarab Gulati

from Delhi, Delhi

Aug 28, 2017

System water is leaking continuously

Reply

S

sunilgg

from Pune, Maharashtra

Aug 28, 2017

You provided 1085 concealed directer & 1085 dual flush value it is not working properly in around 80 toilets

Reply

H

Hari Prasad Srinivasan

from Chennai, Tamil Nadu

Aug 29, 2017

Health pass handle broken..I would kindly request for a replacement.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Shahjahanpur, Uttar Pradesh, 242001

Dear concerned,

We are an interior design and architecture firm in shahjahanpur, u. P. We had bought an wall hung toilet seat/commode mode : fss-wht-29951 from jaguar showroom in bareilly named sachi.

That particular model's seat has been unsuccessful from the very first month o[censored]sage. It is used occasionally, and from the first use itself it has fallen off.

Numerous attempts by the best plumbers in town has not found a permanent solution to it.

We contacted your local technical team via our friend that holds your franchise but its been over a month and no response. Mr. Rahul (Tech support, bareilly) as well as your marketing person were both requested to sent a technical person. But the after sales support has been appalling and unprofessional at best.

Looking forward to a timely solution after such troubles.

Sep 23, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Apr 05, 2018

Updated by Devesh Kr Trehan Devesh Kr Trehan
[protected]

View replies

V

venkatvks

from Coimbatore, Tamil Nadu

Aug 21, 2017

The pipe which is fitted in the basin was leaking for past 2 months, then i asked the dealer what is the problem, then the said to register a complaint in the online.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

We bought a jaquar sink tap with double taps when took for fitting it was broken from top part that is the water flowing pipe (Out) from the water entering part. We bought the product as it gave a 1st option in our minds as it was a great standard product. But now the fame of standard is lost cuz of many complaints in products not only me my relatives n neighbourstoo have a pathethic view on jaquar. We when took for fiiting it was like not unbroken i think it was a little cracked. And on taken for fitting it was broken

Sep 20, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 686652

I bought jquar bathroom fittings. But 2 items are not working properly.
Water flow from health faucet item is full of leak. Due to this issue we need more water. I believe jaquar is one of the best brand in this section. I also inform customer care and area head. No response. Next saturday my housewarming. Please do needful.
Complaint number : 539771

Sep 19, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Punjab, 140308

We have registered a complaint almost 10 days back received no service initially one service engg came said will get it sorted out in 2 days then send engg came who said part not available will take 10 days this is really sad never expected from jaquar you are not doing justice to your brand pleass help urgently this has been a regular problem with jaquar service quality people either don't turn up or they come with no solution its really disturbing to see the service quality you pay premium to get better services and in turn you get poor quality and service

Sep 27, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.jaquar.com

Last i have complained in may 2017 their bogus plumber came on 22 may 2017 and taken a charge rs.1460/ within a week same leakage problem started but we were out of station.,
Again i called up their toll free no sent their plumber charged an exorbitant amt rs.1850/- not satisfied.
Remember never use jaquar fittings or any sanitary materials.
Always use grohe a reputed reliabe german company
One time investment pays u life time free service.

Oct 1, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

View replies

B

B.p. Jain

from Gonda, Uttar Pradesh

Aug 15, 2017

Please send yr service person to see toilet pot upper portion some fitting disturbed

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 700157

One of our service person came to my home and check the problem and ask for this require some kind of metrial to fixed it, that he bring with him next day.

But day after next day when i call the company it said you problems was solved according to service person.

That why again i have to made a complain against my problem.

Service call refer. No. 594455

I really disappointed from the service.

Jaquar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mysore, Karnataka, 570022

Dear sir,

I had complained earlier also but to no avail. I live at mysore and all fittings in my four bathrooms ar jaquar. They are seven years old and i get them serviced regularly. Two months back the servicing technician of jaquar came home and serviced two of the wall mounted flush systems and left. We later found that he had removed two links one each from each wc and left it behind. When contacted on telephone, he stated that it was not required. How come,? Jaquar has designed and fitted something and he says it can flush without that. Yes, it is flushing but with a great delay and hard push only towards the last mile of push. Hope i have been able to clear the doubt. We rang him twice in mysore but he did not come. I have attached a copy of the item qty two in number which he has removed

Kindly address this issue at the earliest. We are not happy with his servicing

Sep 11, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Flow through commode shower has abruptly been reduced when the pushing handle in the backside had reached to its extreme position. It has got repaired almost a year ago. I think it requires replacement as it is getting out of order again and again within a very short period.
Defects are observed in one out of two purchased at a time during the 2015.

Sep 23, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Aug 11, 2017

Updated by gcmandal68 As requested, my contact Nos. are [protected] & [protected].
My address : WIB(R)-24/6, PHASE-IVA, GOLF GREEN, KOLKATA-700095
Nearest Landmark : NEED Stationery Shop.
Complaint ID : 1657120.
You are requested to take prompt action for rectification of the defects in Commode Shower.

Aug 17, 2017

Updated by gcmandal68 Till date no one contacted from Jaquar Customer Care Services against my Complaint ID 1657120 dt 09.08.2017.
It is re-iterated that the flow has been diminished abruptly in the said Commode Shower.

View replies

A

Abhirchana

from Mumbai, Maharashtra

Aug 14, 2017

My toilet flush was leaking and was not cutting off. Service man did viait and charged a whoping 1758 INR for god knows what! But of nÃ´ use still the problem persists. I realy feel frustrated and betrayed.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560102

We purchased a geyser and safety valve was faulty. We raised a complaint and the company didnt replace the faulty part for 2 months. After 2 months the customer service person came and said that the part which he has received is wrong one and again the washroom is non usable as he has kept the geyser on floor.
We have not used the geyser for single day and jaguar is not ale to resolve the issue in period of 2 months.

Sep 20, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab

Dear sir,
I would like to complaint about the jaquar tap i got 2 years back, its colour has started to wear off and is showing signs of water flow being disturbed so please send someone from your team to resolve the issue at the earliest. The tap polishing has been poor and i expected better quality taps from the company so i would appreciate if your team takes a quick action
Address: 162 a shastri nagar, lawrance road, amritsar
[protected]

Aug 6, 2017

Complaint marked as Resolved

No

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

View replies

P

pappas

from Ferokh, Kerala

Aug 7, 2017

Minute leak on the consealed stop cock. Water flowing continuously from cock.

Its almost 1 months when it started. I called the person to come and check but no one came . Kindly its a request to please take my issue on priority and resolve it soon.

Reply

N

Nilsin

from Mumbai, Maharashtra

Aug 7, 2017

Leakage inthe jet spray

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 176057

Daer sir,

I am writing this complaint to you i purchased hand jatt and washwassion tab with you but the product is not working properly. Hand jatt not th water properly.
Not breakage in product only internal problem. So i request you please send your prumble asap.

Date of purchase : under 6 month.

Address : vill hodel, po sidhpur, dharamshala kangra h. P

Customer name : raman sood

Contact no. : [protected]

Jaquar customer support has been notified about the posted complaint.

View replies

K

Kuldeep varma

from Sarka Ghat, Himachal Pradesh

Aug 7, 2017

Pls.attend leakage from tap mixer it was attended by your technical person but it is again continously leaking. Kindly resolve this issue as soon as possible. Appreciate your prompt action if it will be taken in a defined period.
Kuldeep

Reply

J

Jayawant Pundu

from Aurangabad, Maharashtra

Aug 7, 2017

Hi,

I stay in Alandi Road, Pune. The Hot water tap in my flat(Bathroom)is jammed.

Can you please let me know whom to contact.

Name: Jayawant P
mobile number : [protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411057

Hi team,

Good day!!

Water flowing continuously from health faucet.
Its almost 3 weeks when it started. I called the person to come and check but no one came. Kindly its a request to please take my issue on priority and resolve it soon.
I attached the photo of the product.

Appreciate your prompt response on the request.

Regards,
Rohit prasad

Aug 31, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400066

Website: Jaquar Bathroom Fitting

I have a 2 in 1 mix - florentine series and 2 angle cocks which i am not working

Product has 10 years of warranty, i have registered a complaint with your customer care and your turn around time is very high, i was told it will take 72 hours to service my complaint

This is not acceptable, you have to improve your service turn around time to 24 / 48 hours

Also for home products like yours, you need to have service available on saturdays and sundays as in large cities like mumbai, both husband and wife are working and will not be available during week days - monday to friday
Jitendra mistry
[protected]

Aug 29, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Jaquar Customer Care's response sir,

your call will be attended urgently, while you have registered the call todays only and it will be attended in time.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thrissur, Kerala

Sir
We have purchased bath room fittings from lavish electricals & fittings thrissur 680001 and installed in our house located at poomala cottages at place poomala thrissur and presently it is not working.
Some problem with flush tank
Continuous leakage of water
It was purchased in the date 9/10/2014 bill no 11057.
It was installed one year back, never used because of this problem.
Necessary arrangements may be made for service the same.
Saseendran k r

Jaquar customer support has been notified about the posted complaint.

View replies

A

AY Pun

from Aligarh, Uttar Pradesh

Jul 26, 2017

Sir I recently purchased a bath tub of your company. But the bath tub is labelled as glass, and when I scanned the barcode. Which is mentioned in bath tub as[protected] it shows the company name as glass 1989 plz inform me whether this bath tub is of your company or not. I Shall be thankful to you for this

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 380061

Website: www.jaquar.com/India

We have taken jaquar overhead shower of rs. 5500 on june -2017 from ahmedabad.

Dealer - nice ceramics - gota - mr. Satish/mr. Hemant

We have used it for 2-3 days and complaint about shower as massage was not done as few wholes were not working. Service engineer came but unable to resolve and told us 15 days time for repair/replacement.

Today after 1 month they are again telling 1 month and not given satisfactory answer also headquarter complaint center - [protected] and they have passed query to ahmedabad.

Mr. Dilip joshi - service manager ahmedabad and mr. Harshal - arihant sg highway but both person not giving answer and telling 1 month again.

They are passing responsibility on each other and not providing solution.
They have not given even standby shower also.

Very worst and poor service.

Aug 24, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

View replies

S

santosh wattamwar

from Morjim, Goa

Aug 2, 2017

My bathroom taps/bathroom accessories are of ARTIZE series and it is not working properly ... i have been complaining u from a long time no one is responding my complaints ...it is too irritating ... mobile no...[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 683572

We are saying this problem 2 week to your company but there is no response from you. This is not the way you behave to customers. U want to take this in serious problem and solve this problem today before noon. The housewarming is conducted 4.00 pm. Otherwise we will take severe action to your company. And u don't response this problem we will complain to your main board director. We choose this company we like more but your service was not good. U want to keep your company very well. So u want to solve this problem as much early today itself.

Aug 25, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

View replies

S

Steven Martin Francis

from Pedana, Andhra Pradesh

Jul 28, 2017

Newly installed flush system not working

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440024

Website: www.apulkivairagadehospital.com

Dear sir/ mam,

I am unhappy with the quality of a tap and i am writing to seek a replacement. The tap do not open and shut properly because of break a handle.

The tap is not of acceptable quality that i was shown in jaguar products. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty tap at no cost.

I would like to have this problem fixed quickly please. If i do not hear from you within 10 days, i will lodge a formal complaint with consumer affairs in my state.

You can contact me on [protected] or mail on email id : apulki. [protected]@gmail.com to discuss this matter further.

I have attached a photocopy of faulty tap.

Yours sincerely,
Dr. Susheel vairagade
Apulki vairagade hospital
150, shirdi nagar, manewada cement rd,
Opp. Nav durga mandir, nagpur 440024.

Aug 24, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

View replies

P

parmeshwar chandel

from Bahula, West Bengal

Jul 24, 2017

Flushing cistern not working properly all wter flushed ou in concieled flushing cistern

Jaquar Complaints & Reviews

File a complaint to Jaquar

Jaquar reviews & complaints page 75

commode

Post your Comment

repair of jaguar products

Post your Comment

I flash

Post your Comment

wall hung toilet seat/commode mode : fss-wht-29951

Post your Comment

sink tap. it suddenly broke when on fitting.

Post your Comment

water flow from health faucet complaint

Post your Comment

poor service quality

Post your Comment

toilet flush not working satisfactory

Post your Comment

regards careless service

Post your Comment

servicing of my wall mounted flush system

Post your Comment

defects found in commode shower/health faucets

Post your Comment

faulty geyser

Post your Comment

regarding bathroom tap defect

Post your Comment

hand jatt and washwassion tab is not working properly

Post your Comment

water flow from health faucet

Post your Comment

2 in one mixer in bathroom and 2 nos angle cock in bathroom

Post your Comment

bathroom fittings not working - flush tank

Post your Comment

overhead shower service no. - 460102 - no replacement or money back after 1 month

Post your Comment

sensor tap

Post your Comment

complaint about faulty tap purchased at apulki vairagade hospital, nagpur

Post your Comment

Related businesses