Jaquar Complaints & Reviews

Dear sir,

I had complained earlier also but to no avail. I live at mysore and all fittings in my four bathrooms ar jaquar. They are seven years old and i get them serviced regularly. Two months back the servicing technician of jaquar came home and serviced two of the wall mounted flush systems and left. We later found that he had removed two links one each from each wc and left it behind. When contacted on telephone, he stated...

Flow through commode shower has abruptly been reduced when the pushing handle in the backside had reached to its extreme position. It has got repaired almost a year ago. I think it requires replacement as it is getting out of order again and again within a very short period.
Defects are observed in one out of two purchased at a time during the 2015....

We purchased a geyser and safety valve was faulty. We raised a complaint and the company didnt replace the faulty part for 2 months. After 2 months the customer service person came and said that the part which he has received is wrong one and again the washroom is non usable as he has kept the geyser on floor.
We have not used the geyser for single day and jaguar is not ale to resolve the issue in period of 2 months....

Dear sir,
I would like to complaint about the jaquar tap i got 2 years back, its colour has started to wear off and is showing signs of water flow being disturbed so please send someone from your team to resolve the issue at the earliest. The tap polishing has been poor and i expected better quality taps from the company so i would appreciate if your team takes a quick action
Address: 162 a shastri nagar, lawrance road, amritsar...

Daer sir,

I am writing this complaint to you i purchased hand jatt and washwassion tab with you but the product is not working properly. Hand jatt not th water properly.
Not breakage in product only internal problem. So i request you please send your prumble asap.

Date of purchase : under 6 month.

Address : vill hodel, po sidhpur, dharamshala kangra h. P

Customer name :...

Hi team,

Good day!!

Water flowing continuously from health faucet.
Its almost 3 weeks when it started. I called the person to come and check but no one came. Kindly its a request to please take my issue on priority and resolve it soon.
I attached the photo of the product.

Appreciate your prompt response on the request.

Regards,
Rohit prasad...

I have a 2 in 1 mix - florentine series and 2 angle cocks which i am not working

Product has 10 years of warranty, i have registered a complaint with your customer care and your turn around time is very high, i was told it will take 72 hours to service my complaint

This is not acceptable, you have to improve your service turn around time to 24 / 48 hours

Also for home products like yours, you...

Sir
We have purchased bath room fittings from lavish electricals & fittings thrissur 680001 and installed in our house located at poomala cottages at place poomala thrissur and presently it is not working.
Some problem with flush tank
Continuous leakage of water
It was purchased in the date 9/10/2014 bill no 11057.
It was installed one year back, never used because of this problem.
Necessary arrangements...

We have taken jaquar overhead shower of rs. 5500 on june -2017 from ahmedabad.

Dealer - nice ceramics - gota - mr. Satish/mr. Hemant

We have used it for 2-3 days and complaint about shower as massage was not done as few wholes were not working. Service engineer came but unable to resolve and told us 15 days time for repair/replacement.

Today after 1 month they are again telling 1 month and not...

We are saying this problem 2 week to your company but there is no response from you. This is not the way you behave to customers. U want to take this in serious problem and solve this problem today before noon. The housewarming is conducted 4.00 pm. Otherwise we will take severe action to your company. And u don't response this problem we will complain to your main board director. We choose this company we like more but your service was not...

Dear sir/ mam,

I am unhappy with the quality of a tap and i am writing to seek a replacement. The tap do not open and shut properly because of break a handle.

The tap is not of acceptable quality that i was shown in jaguar products. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty tap at no cost.

I would like to have this...

I purchased new bathroom fittings of jaquar from gupta sanitary and hardware store, hauz khas new delhi.The bottom spout of the same set was broken from inside.It took 3 days for a technician just to visit the site.He came and took it away and reference number was provided 506772.He promised to return within a week.It has been 10 days and am yet to hear from jaquar.I have sent numerous mails at support @jaquar.com and [protected]@jaquar.com...

Mr. Rajesh mishra,

I invite your attention to the poor service attention provided to the two nos. Of wall hung cistern fixed at my home. The water does not flow in one of the cistern after flushing resulting in the cistern become reduntant.in the other cistern, the water keeps seeping through the exit continuosly forcing me to keep the inlet valve closed to avoid wastage of water.

Initially i called your toll...

Dear sir,
I have purchased one commode latrine (Floor mountable) with model no. Lys-wht-38851s from your recognised dealer kiran sanitation, link road cuttack, odisha. After mounting the same the water leakages from bottom part while using the flush. Due to this it is now unserviceable causing a lot of problem.in this regard vide the registered service call reference number 501882 dated 7 july 2017. I contacted the regional office...

I complained on 28 th jun 2017, compliant number 495663. Service person just visit home and he told me another higher team will visit and solve your problem next day. But till today they not solved my problem.

Once again i registered today on 11-07-17 and he told me your old complaint cancelled by service team...!!!

Hope a good service from jaguar...

Hi,

I had purchased a 3 litre jaquar geyser some months back. It has some issues and for last 4 weeks i am trying to get the customer service to help me out. One person turns up and he tries to fix it but doesn't manage to do so. He made the problem worse and now we have to disconnect the power supply to the bathroom.
Post that i have raised 2 more complaints and each time someone informs he would be here but doesn't...

Hi,

My Kitchen tap was leaking. After I contacted the local plumber, I got to know from him that the spindle of the tap has damaged and I need to replace it.

I thought of buying the spindle from local Jaquar dealer in Pune. The dealer name is Shree Krishna Traders in Kalewadi, Pune. I went to the shop and asked for the spindle. He gave me the spindle for INR 350 . When I asked for the receipt, he denied and...

Sir, I lodge complaint ref colour fade of my plastic wc cover on 17/6, after repeated request coy Rep visited in 22 and took photography and gave job report. Now almost more than 10 days lapsed no action taken by your firm. When again contacted to customer care they told that Rep will again visit . Is this way of satisfying customer. I have made my mind that I will never purchase your products in future also ensure that no relative would...

We had purchase sanitary ware vide bill no. 5584 dated 3. May.2014 from akc store our flushing and seat cover is not working from 19.6.2017.
We had complaint on 21.6.2017 and on 29.6.2017 at customer care till now our complaint is not resolved.
So you are requested it resolved it by tomorrow or we are compel to move to consumer court.

Thanking you
Pawan sood
[protected]...

I bought "jaquar" taps just because of its popularity but i didn't know hat it is the worst company. I filed a complaint about 18months ago but i didn't receive any response. I filed the complaint 4-5 times after this only a serviceman came. He asked for 600rupees because he said there is some problem with the part of the tap, i gave him the rupees. Till 6months i neither got my tap repaired nor my money back. When i tried to contact the...