[Resolved]  Kapur Auto Service Station, Indian Oil Petrol Pump — cheating in filling the petrol

today on 13 aug 09, same thing happend with me i took petrol worth of rs 300/- thru my citi credit card, from M/s Kapur Auto Service Station (Indian Iol petrol Pump), Patparganj socity, Delhi-110092. they drag my attention away and later i noticed that they had filled for lesser amount .nobody is ready to listen there .some governing body should mainatin a check and take action against them.

I also have had quite a few experiences of dishonesty at this petrol pump - electricity breakdown in the middle of serving the petrol, debiting twice the card, draging attention elsewhere in order to serve lesser petrol. Something definitely needs to be done against this petrol station?

Same happened with me at the same petrol pump on 17th Jan 2009 at around 7:30 am. At this petrol pump where I got cheated I asked the attendant to fill Rs. 500/- Diesel in my Indigo. The attendant asked me to check zero mark. As I was a little off from the meter I got down from car and stood near the meter. Everything was going fine as I was monitoring the meter but suddenly when the meter was reading around 300 another attendant appeared from another direction and asked me to pay money and sign on the bill which I never asked. Within a fraction of a second as my attention was diverted the attendant who was filling diesel abruptly pressed some key on the meter and diesel stopped. On hearing the diesel stop sound I immediately turned towards the meter and it showed zero for some seconds and then 500. I got cheated. The attendant had reset the meter. At the rate at which the diesel was being filled into the tank I think I approximately lost around 100 to 150 rupees. Petrol pump name is "Kapoor Auto Service Station Patparganj Society Area, I.P. Extension, Delhi-92". Never ever remove your attention from the meter till you see the full reading. Petrol pump attendants funda "Divert the attention (specially when you are alone) and cheat easily". Certainly authorities must take action against these fraud petrol pumps.

I was also duped at the same petrol pump. The quantity dispersed was about half of what i usually get at other petrol pumps. Where can we log a complaint for this?

Kapoor Auto Service Station Patparganj Society Area, I.P. Extension, Delhi-92 (Opposite Engineers Estate Society) is one of the worst petrol pumps.

I agree with what ever is written earlier about this outlet. They also deliberately fill in Premium Petrol without asking the customer

YES TODAY ON 18APRIL THE SAME THING THEY TRIED (THEY DIVERT THE MIND OF THE CUSTOMER AND TRY TO CHEAT) WITH ME BUT BECAUSE I WAS ALERT ENOUGH I CAUGHT THEM BUT THEY WILL KEEP DOING THIS IF SOME SEROIUS STEP IS NOT TAKEN AGAINST THEM.

You can give feedback to Indian oil regarding there service etc. I did the same. The current status is that the complaint has been transferred to field officer.


http://webapps.indianoil.co.in/paribhavam/

To add on-------
Kapoor Auto Service Station Patparganj Society Area, I.P. Extension, Delhi-92 (Opposite Engineers Estate Society) is one of the worst petrol pumps

Cheaters at the petrol pump which is known as KAPUR AUTO SERVICE STATION in Patparganj.
It so happened that on this Sunday i.e. 08-08-10 around 1610 hrs I asked to fill petrol( regular) of Rs 300.
After paying my bill by debit card when I started my bike I found that the fuel indicatoor is not even touching the half filled mark.whereas 300 rs petrol would make the indicator touch the end line mark of a splendor.
When I questioned the cash collector he responded that" PETROL KA DAAM BAD GAYA HAI"
When I demanded to speak to the manager, an elderly man was introduced as the supervisor n he said "saab kya ho gaya?" when I narrated the happening he took the hoss pipe of the petrol and to my biiig surprise he FILLED PETROL IN MY TANK WHICH MEASURED 1.72 LITRES IN THE MACHINE.
This shows that IT IS REALLY RISKY TO FILL PETROL FROM THIS PUMP.
again when I asked for the complain number they denied but luckily I saw an a4 size paper which was stuck on the glass wall of the pump and when I started jotting down the number the supervisor came running to me and requested ' sir complain mat karna naukri chali jayegi"
This shows that thi9s petrol pump is a place were consumers like we are cheated and looted .

What's use of this repoting when company does not taking any action against the malicious dealer whose employees are cheating the customers continuely without any fear or difficulty ?

Same thing happened with me today (23th Nov 2010)
I asked to fill in petrol for Rs1000 and after that I had noticed they fill the petrol lesser quantities...

I am going to take strick action against them.

Thanks
Alok.
[protected]@gmail.com

I agree with all the complaints mentioned above. They fill less than they are supposed to by using a number of tricks. Most often:

1. they distract the customer by cleaning the windshield or bringing the credit card slip for signature; in every such case, the amount filled is incorrect

2. The "electricity goes off" and again the correct amount is not filled.

They are thieves.

Please register your complaint with name of the persons working at the petrol pump at
http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3
The name of the manager is Mr.Rajender who is the kingpin. Let the drive against corruption initiate. The channel is effective and you can also followup with the complaint number generated.

Never fill petrol from this Pump. They are fraud. Even the Pollution guy is fraud. He asked me Rs100 bribe to create a forged Pollution paper when my bike had no issue.