[Resolved]  Kent Gold Water Purifier — not providing accessories and when demanded asking charges for it.

Address:Maharashtra

I have asked for water purifires internal filter with company servising center since last 3 weeks they are not repling when i asked them the reason told to me that they dont have stock they dont have delivery persons for it.

Also this perticular part we have to orderd it form company only.It is monopoly.

We have to pay Extra for part and again for delivery boy also.

the equipment cost is 2400Rs. the pat cost is 350 Rs.

Company delar charges 700 Rs including delivary and additional charges also the product is still in warenty they should actoally charge 150 Rs only or Maximum 350 Rs.
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Aug 14, 2020
Complaint marked as Resolved 
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i need ur help to install the purefier.
I fully agree... they expect us to buy the water filter and drink so called purified water for 3-6 months.. after that there is no way you can get through the company to replace the filters... how indifferent... May be Hema Malini can help out...

I have one of it and feel disgusted having bought a Kent...
if the company feels like rectifying their image they can write with a solution to [protected]@gmail.com..

But I doubt they will get back... will keep you posted
I purchased Kent Gold Water Purifier on 27th April 2011. After about three weeks it stopped giving filtered water. After great effort one engineer visited on 01st June and cleaned the cell and he also taught me clean it. After that I had to clean it on every alternative day. But on 14th June it made no effect and from that date it is useless for me. I made a complaint in this regard to one Ms. Shefali in NOIDA (Phone No. [protected]) with complaint no. 6987. Till date nobody visited my house and the purifier is still waste for me. Moreover the behaviour of Ms. Shefali is not good. It seems the Kent is only meant for use of HEMA MALINI. Where are u Dream Girl come and help us out or stop advertising for Kent.

Ravi
[protected]
Hema Malini the Ex Dream Girl come out and help the people who have purchased Kent products
I also need internal Kent Gold purify tube but the service center never receive my call for order them the accessories.
I have purchased a Kent gold water purifier from Army Canteen. I have many time lodged a complaint about problems of Kent gold water purifier by customer care. but passed many days nobody did not contact to me about my problem. please resolve my problem at the earliest. my address : 40-E, Type-I, Aram Bagh, near Ambedkar Bhawan, new Delhi-55 my Mobil no. [protected]
I have purchased a Kent gold water purifier from Army Canteen in Aug 13. I have many time lodged a complaint about problems of Kent gold water purifier by customer care. but passed many days nobody did not contact to me about my problem. please resolve my problem at the earliest. my address : 40-E, Type-I, Aram Bagh, near Ambedkar Bhawan, new Delhi-55 my Mobil no. [protected], provide to me direct complaint No. and executive mobil No.

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