Kent RO Complaints & Reviews

i bought a kent ro and it is now on amc .three months back i got the filters and membrane changed on 4th june 2010 but it was not functioning so i keep on complaining but it was never ractified even after four consecutive complaint. the tds of ro water after changing the membrane and filters was 1200 that shows the quality of product being changed. now the kent copany want that again i should pay for the same. kindly help me out....

Hello To Sir/Madam,
This mail is to ask help from this complaint forum,Kindly assist us as we are facing problems with the Kent water purifiers as the water that we get to drink is not clean we bought the best purifier they had and now when we want after sale service they dont send men we have complained several times and yet no men from their side has not come on visit ,Daily we have to buy 8bottles of...

I PURCHASED A KENT WATER PURIFIER ON 13/5/2010. AFTER ABOUT 2 MONTHS, THE WATER TAP KNOB OF THE KENT IS BROKEN.I INFORMED THE DISTRIBUTOR WHO PROMISED TO CHANGE WITH A NEW ONE. BUT TILL DATE NOBODY CAME TO REPLACE IT.I EXPECTED AT LEAST DURING SERVICING DUE AFTER THREE MONTHS THEY WILL CORRECT IT. BUT NOBODY CAME FOR SERVICING, IT'S 4TH MONTHRUNNING AFTER PURCHASE.PLEASE HELP....

Sir, I Vinod Raj Sharma, H.No. AC-190, Ansal's East End, Tronica City, Distt Ghaziabad (Mobile No. [protected]) purchased a Kent RO in Dec 2009. After three months, their mechanic visited my house for first free servicing. From that day of free service, water purifier has stopped storing the water in tank.

On my complaint, the mechanic visited again and fixed the problem. But after two days, the tank stopped storing...

I purchased Kent Gold Water Purifier on 26/06/2010, from Kent's compay executive Mr. Vinod Kumar, Mobile No. [protected]. He following me from November 2010 and finally convinced me. At the time of purchase the tap of this is faulty, but he assured me that it will not create any problem but after just one month it is broken. Purifire also not working properly. I complaint several times to Mr. Vinod Kumar and the company. They not listening...

I purchased my KENT RO in 2009. After 6-7 months o[censored]se it started giving problem. I called customer care number, they said they will come and repair. They didnot come and finally I have to call to Pune head office of KENT RO then they repair my KENT RO. Total time taken 7-8 days. again my system is not working and It is already 4 days and they have not come to repair it. every day they are saying they will repair it today, but it seems for...

DT 19/11/2009 ON PUCHESE KENT RO S.NO. ARE =KR[protected] FROM BUTWALIA SUPPLIERS PADRAUNA BILL NO 7 DT 19/11/2009
IS NOT WORKING WELL .SO PL DO THE NEED FULL AS SOON AS POSIBLE
REGARDS
I.C GUPTA
PADRAUNA-UP
MOB NO:-[protected]...

Sir/ madam, I bought a Kent grand plus mineral RO water purifier in Nadiad, Gujarat from Krishna marketing, Saloon Bazaar (serial no.KR[protected], Invoice no. R-0035) on 22-July 2009, but since installation the machine is not functioning properly. The motor has been changed once and the UV tube has been replaced twice since the day it was purchased. Apart from these major changes, the machine constantly makes an audible humming noise while...

MY KENT RO IS NOT WORKING PROPELY...AFTER SO MANY COMLAINTS STILL THERE IS NO RESPOSE..PLEAS ENSURE TO DO THE NEEDFUL AS EARLY AS YOU CAN.... SEEMA GANGWAR.HNO.15 SHIVKUNJ COLONY NEEM KI MATHIA SURKHA BANKHANA..BAREIILY (UP).......

I bought a Kent RO Water Purifier from their dealer DK Waters at Kagadasapura - CV Raman Nagar - Bangalore during Jan-2010. Before installation they tested our water and confirmed that Kent RO Water Purifier will meet our requirement. Within one week of installation it stopped working and was giving some noise. After continuous followup with DK Waters they replaced the unit almost after 10 days. The new unit also did not work even for one...

I have bought kent gold optima water purifier on 26/072010. But the uf membrane is defective. It takes 8 hrs to purify only 1 lt of water. so I lodged a complaint at the customer care , who had given me a complaint no G42. But no one was coming to attend. I had called frequently at last after 2 weeks, one person of kent named Mr Pandey came and told that the UF membrane should be changed. He would have changed it within two days, But 20...

This is the worst company & the worst product i have ever happened to come across. The service is so poor that even after calling for several number of times there is no proper response..infact most of the time no one attends to the call. The mechanics are so bad that they dont even no the basic functioning of the filter.I bought the filter a year back at the price of Rs14000/- & have spent almost Rs3000/- for its maintenance.till...

I purchased Kent W Purifier Grand RO + on sunday 8th August 2010 from Croma - R Mall Thane.(receipt No. 138-1039

On Sunday Kent reprensetative confirm me to install the unit within two days ( by tuesady ) .
On monday Croma Rep call me & told that unit will be installed on Tuesday.

Since no information as on wedensday ( 11th August - Time 2.45 PM ) , I called on 4053 2405 No. given by Kent reprentative...

I have entered into an annual maintainence contract and was promised of one change of candle and carbon during this period of one year. Unfortunately, there is no local contact number to remind your service center to visit and do the needful. Not sure how you promise something that you cannot fulfill....

I had purchased an RO system in the month of October 2009 at Muzaffarpur, BIHAR. In JULY 2010 I have been transferred from Muzaffarpur to Mumbai. I had already requested to KENT Mumbai Office for reinstallation, they had given me the ID - 82 approx 10 days before but till date work not completed. I think I had taken a worse decision in Oct 2009....

I purchased a Kent Grand Mineral RO in January 2009 from Best Deals, Sector 18C Chandigarh (see Kent advertisement). In the course of last year, with great difficulty, I got them out for the three free "services", which amounted to a very rudimentary inspection, and nothing replaced.
Thinking it needed a proper service this year, I contacted Best Deals. His men came the same day and said they would replace three of the...

I HAVE PURCHASED AN KENT RO.UV FROM M/S JINDAL CROCKERY HOUSE IN THE MONTH OF FEB 2010 BY SPENDING RUPEES 14000/-.I AM SORRY TO SAY THAT AFTER THE INSTALLATION THE SOLONODE VALVE HAS BEEN REPLACE THREE TIMES BY THE DISTRIBUTOR PERSON.EVERY TIME THIS VALVE GET BURNT.I HAVE TRIED MY BEST TO CONTACT THE DISTRIBUTOR BUT NEVER GOT A PROPER SERVICE.IN THE MONTH OF JULY 2010 I CONTACTED THERE HEAD OFFICE IN GURGAON HAD A TALK WITH MR.SAURAB MOBILE...

Dear Sir

I have purchased Kent RO system in March 2010 and within the usage of 3 months the system pump has started making unusaual sound.On making the complain to dealer he has informed the same to the City Kent Service centre. Firtly after the repeatedly calling the service man didnt turned up then when he came he informed that the system does such sound. On which we didnt agreed as when we had purchased it it was working...

i have purchased 5 kent mineral RO water purifiers from M/S Maa Bhawani Agency,Berhampur,orissa.The agency assured to provide services within 2 days of receiving complain. But it has been more than a month, i have repeatedly asked the agency to send its service provider to make my Kent water purifier functional and all of my request are just unheard . Now when I contacted the agency directly, the person just misbehaved me by saying slang...

Mr.Mahesh Gupta is Proprietor of Kent RO System Ltd located at Noida.Though it had brought Hema Malini to show that it is a World Class Company ,it is actually not.It treats its employees pathetically.It does not provide any Appointment letter,no PF no medical benefits etc.

Even the product that it sells,is not manufactured in house.Al the Cheapest Spare parts available in the market are assembled together to make the machine.No...