LG Electronics Complaints & Reviews

LG Refrigerator — SHELF BROKEN

We have given several complaints no is w8c22201521 against my fridge handle and self all broken but nobody is taking action not even service center manager also so pl look into this matter and take action immediately.

i persue Lg refri.before 4 months but after giving in three times service, your company has not updated me the status of refri...
yet i hav not getting any feedback...
my refri. is in the company's service centre...
Even cold reply from company's officer..

ph-[protected]

Dear Sir,

I have purchased a LG Refrigerators (Double Door) in the year 2004 and now its compressor is not working properly. sometimes it is also giving us a peculiar sound and stopped working after the sound comes. I hope, compressor is in under warranty period and shall be very grateful if you kindly send someone to check the refrigerator as I am not getting your tel. line. My residence address is given below ::

NAME OF THE PERSON : R.M. NAUTIYAL
ADDRESS : GB-103, PUL PRAHALAD PUR,
NEAR BADARPUR,
NEW DELHI.
TELEPHONE :[protected] / [protected]

With best regards,
R.M. NAUTIYAL

we have purchased LG refrigrator model 181pp (blue) sr.no 27112 Invoice No GI 51659 date27-9-07 from GOKUL ELECTRICALS KAILASH PARK GOLF CLUB ROAD NEAR GUNJAN THEATRE PUNE 411006 FROM THE PAST THREE MONTH THE LIGHT OF REFRIGRATOR IS FAULTY INSPITE OF REPEATED COMPLAINT NO ACTION HAS BEEN TAKEN IF NOT ATTENDED IMAY HAVE TO GO TO CONSUMER COURT MY PHONE NO [protected]
MWO(EX) VED PAL
SURVEY NO 74/2 SANT NAGAR, LOHEGOAN PUNE

MY REFRIGERATORS SHELVES WERE BROKEN, I HAVE ASKED MANY TIMES TO DEALER BUT HE IS NOT GIVING PROPER ANSWER. I AM RESIDING AT KOLHAPUR . PLEASE GIVE ME ANY WAY TO GET SHELVES.
REGARDS
GIRISH PATIL.

stupied service in pakistan please contact us for good service in islamabad

my lg refegrator is not working pls sent u person to chek it
my cont no is [protected]

refrigerator door is not being closed good.
there is a gap (air is passing).

please do the needful.

Ravi
[protected]

LG — LG -Referigerator

I had bought the LG Referigerator on 14 dec 2007, It has a warranty period of 12 months. The referigerator started causing problems from the month of August, its cooling stops we have registered complaint against it in the LG customer care 4 times this are the details

w8c[protected] Aug
w8c[protected] Aug
w8c[protected] Sep
W8ca[protected] Oct

Now its hich time for us to go ahead with this model as its not functioning at all . When we ask the customer care people direct us to diffrent locations for a replacemnet of the same . As my problem is not address and since the fridge has now stop functioning I want a replacemnt for the same.

LG Refrigerator — Refrigerator getting heat and reduced Cooling

Hi, I have recently purchased a Refrigerator (Double Door, Intellecool). From last week I have observed that the Cooling has been reduced and the compressor is getting heat, though I taking all care about this house keeping.

I have informed this to the Customer Care, but have not heard back any suggession or action.

Faisal Imam
[protected]

My LG Refegrator is not working Please Sent u Person to Check it.

My Phone No.[protected]

ADD:-Mendoca House No.– 3,
Khalai Village, VidyaVihar(West),
Mumbai – 400 086.

respected sir,
long time my Referigerator timer problem,
i hope that u give me service, my Referigerator warrent in 1 year not complite.

LG Refrigerator — freezor door broken

door of my freezor is broken .so I can not use my freezor for the last one week
I went to one of the service centre in vellore. They told me me to go to the other service centre in vellore ., when I went there they have given me the toll free no . I recorded my complaint on[protected].. No action was taken. I repeated my complaint on 10-03-9. The service centre employee has promised he will send some body . today is 13-03-9 till now nothing has happened. This a shocking experience from LG

I lodged a complaint for unwanted noise in the refrigerator. Your representative had attended the defect about a week back (on 05.04.2009). Soon after your representative left the refrigerator stopped working i.e. the cooling became NIL & everything stores had to be thrown.
A complaint was again lodged & your representative again visited on[protected] & informed that the gas needs refilling (aprox charges Rs. 800-).
In this connection it is submitted that if gas has leaked, it is because of work done by your representative on[protected] who might have accidentally damaged some thing.
Please do not therefore charge again. Matter urgent.
This message is repeated as there was a typographical error earlier.

Dear sir,

My refrigerator is 2years old not cooling
So I want please you give me help.





LG Refrigarator
Modle No181GL 201GL
175Litter

Reffrence No-181PM CMSQEBN
74D01720-FA-5(0532)



your
Regards/priyaranjan kumar singh

Dear Sir,
My refrigerator is not cooling So I want you give me Immediately Help .
LG Refrigarator
Modle No181GL 201GL
175Litter

Reffrence No-181PM CMSQEBN
74D01720-FA-5(0532)



your
Regards
priyaranjn ku singh
Mo-[protected], [protected], [protected]
Address . A - 65/2, Alla Mohalla, Tehkhand, Okhla Phase - I, New Delhi -110020

Hi; My name is Keith and the reason for me contacting you is because of a refrigarator I purchaced some time ago.Six months after we purchaced this unit, we noticed one of the drawers had a broken track and one of the other drawers had a glass broken.So I said to my wife that we should call Cohens and have them repair these thing.My wife agreed so within a week I decided to call but during that week I noticed another problem.At any time of the day or night, the refrigarator would make a beeping noice.At first we thaught it was something keeping the door open but we checked it several times and did not make any difference. Then shortly after that I noticed the light would serge when the door was first opened. The light serging happened after Cohens service person looked at it, so I made the call to Cohens.They said they would send someone out to look at it and they did.The service person said that the seal around the door had to be replaced and that he would order all the necessary partss needed to repair the drawers and the door.I waited Five to six months and heard nothing. I called Cohens and a person by the name Harvey Hollaway finally got back to me and said the servce person was suppose to have taken care of it.When I called the service person Gordon Young, he said that he told Harvey Hollaway that the part numbers did not match up and Harvey said he would take care of it. I guess you can see where I am getting with this right? NOWHERE. I purchased this refrigarator on sept 22 2005 and according to the serial #, 303MR00145 Modle # LRTN22320WW, the unit was made in 2003.Maybe that is half the problem. This unit sat somewhere for 2 or 3 years.Please get back to me and tell me what can be done about this situation. I think the unit should be replaced. Thanks; Keith

hi i am satyendra singh.i have bought a lg refrigerator 5 days ago. the new one was deliver to me with less accessories.two days later i have detected a crack now shopkeeper is not cooperating me .please guide me for further action i am planning to go to upbhokta adalat.

hi,
i hav purchase LG refr...1 month back only
its compresser is not working

L.G. (FRIDGE) — LG CUSTOMER CARE SERVICES IS NOT RESPONDING

DEAR SIR,

I HAVE PURCHASED A L.G. FRIDGE 235 LTR. ON 30.03.08 FROM MHOW.

MY FRIDGE IS NOT WORKING FROM APRIL LAST WEEK. I LAUNCHED A COMPLAIN TO LG SERVICES 01.05.09 (COMPLAINT NO. W9C[protected].

ON 03.05.09 ONE OF THE REPRESENTATIVE CAME TO MY HOME AND INTIMATED ME THE COMPRESSOR GOT DAMAGED AND IT WILL BE REPLACED WITHIN 2 /3 DAYS TIME.

BUT REGRET TO SAY TILL WRITING OF THIS MESSAGE NO BODY FROM YOUR SIDE IS NOT RESPONDING AND EACH AND EVERY TIME WHEN I CALLED THE PERSON VISITED MY HOUSE GIVING ME ASSURANCE THAT “PROBLEM IS SORTING TOMORROW”

KINDLY DO THE NEEDFUL.

REGARDS,

SURESH BHASKARAN
PLOT NO. 32,
NEAR POWER GRID
SHANTI NAGAR,
MHOW, DIST – INDORE (M.P)

MOB. NO. : [protected]

I D.N.DWIVEDI e mail add. ([protected]@rediffmail.com) from Bhopal LODGED ONE COMPLAINT REGARDING EXCESS ICE FORMATION IN MY FRIDGER BOX AND NOT FOUND COOLING IN THE LOWER PORTION OF MY FRIDGE(MODEL SFF GL-23TMSFF) ON04/04/09 AND GOT COMPLAINT NO. W9C40400275 AFTER THIS COMPLAINT AND AFTER REPETEADLY REMINDER TO CUSTOMRE CARE CELL AT BHOPAL (GOVINDPURA) CO. REP. APPROACHED ME ON 09-04-09 AND REPLACE THE THERMOSTAT AND CHARGED RS.335/- FOR RENDERING THEIR SERVICE. I AT THAT TIME TOLD HIM THAT I MYSELF FEEL THAT IT MAY NOT BE THE REASON FOR EXCESS FORMATION OF ICE IN THE FRIDGER BOX AS IT CUT OFF VOICE IS CLEARLY HEARED AFTER DUE INTERVAL, ANY WAY THE PROBLEM STANDS AS IT IS. NOW FROM VER Y NEXT DAY I APPROACHED AND REMIND MY PROBLEM TO CUSTOMER CARE AT GOVINDPURA BUT ALL IN VAIN THEN AGAIN I LODGED MY COMPLAINT THROUGH TOLLFREE NO.AND GOT COMPLAINT NO.42305412 DTD 23-04-09 AND EVEN AFTER THAT COMPLAINT THE CO. REP. NOT HEARED TO ME. AFTER NOS. OF CALLS FROM MY SIDE ULTIMATELY THEY APPROACHED MY AFTER 8 DAYS FROM MY LODGING OF COMPLAINTS AND ALMOST ONE MONTHS FROM MY ORIGINAL PARTS REPLACEMENT DATE. THEY AGAIN CHARGED RS.626 BY SAYING THAT SOME PART IS AGAIN TO BE REPLACED AND THE COST OF THE PART WAS RS.76 AND RS 400 IS CHARGED AS "gn charging" AND RS.150 AS "TRANSPORTAION CHARGES". AND THE FRIDGE WAS TAKEN TO WORKSHOP AND RETURNED ON 04-05-09 AFTER SUCH REPAIR MY PROBLEM WAS NOT SOLVED AS THE ICE FORMATION IS LITTLE BIT LESS IN QTY. IN THE FRIDGE BOX AND IT IS ALSO STARTED FORMATION IN THE LOWER SID OF FRIDGE (IN INSIDE BACK WALL OF FRIDGE) AGAIN I STARTED TRYING TO TELL MY PROBLEM TO CUSTORMER CARE BHOPAL AND EVEN MR. NEKESH GARG YOUR AREA SALES INCHARGE ( MOB NO. [protected]) IS APPROACHED AND EVEN THE NO PROPER RESPONSE IS FOUND AND EVEN AFTER SPENDING OF RS. (ABOUT) 1000 MY PROBLEM IS AS IT IS TILL THE DATE I.E.15-05-09. I THINK IT IS THE POOREST SERVICE OF LG PRODUCTS IN INDIA AND FEEL MYSELF THAT I SHOULD NEITHER PURCHASE YOUR PRODCUTS IN NEAR FUTURE AND NOR ADVICE TO PURCHASE TH SAME TO MY NEARS AND DEARS. I AM NOW ALSO PREPARED MY SELF FOR MOVING TO COSUMER COURT FOR THE MENTALLY AND FINACIAL LOSS SUFFERED BY ME DUE TO YOUR PRODUCT.

I have bought a LG Refrigerator in march 2008. It worked smoothly till october 2008. In November 2008 the fridge was packed due to winter and avialability of another refridgerator in my house. Since march 2009 it is creating problem and cooling is not proper . I lodged a complaint with messers Ashwini electronics Lal Bangla Kanpur, the vendor of the fridge on 7th April 2009 they charged service charges Rs 2250. His employe visited my house but no repairing has been done by him. He reported that fridge is ok, even though the same was not working properly. We again lodged our complaint and the employe of M/S Ashwini eletronics repeated the same activity on 28th of April. He adviced to keep the fridge in a big /airy room. The fridge is kept below the AC window. The same is not performing normally. We asked to your service center at Sharda Nagar and Saket Nagar for our problem but no result came out.The representative of Saket Nagar service cener adviced to contact the vendor as he has charged for service charges. We have repeatedly called him over his mobile number [protected]. The vendor is not cooperating at all. We request you to take back your product and refund my purchase price or to get the problem solved within a weeks period.

LG Refrigerator — very bad after sales

very rude engineer from lg electronics

my refrigerator is not working. i have two time complain to custmer care but they are not reply my
plz check it

kindly send ur executive

LG OFFER POOR SERVICE TO CUSTOMER. REFRIGERATOR THEY MADE IS VERY POOR AS COMPARE TO OTHERS. SUCH AS SAMSUNG GODREJ.

hello sir,
I Raju Balappa who had puchased the LG refrigerator 2years back.Now the problem occuerd that the cooling system is not so well.I request you to come and see what the problem is and make it well as before ...the refrigerator is of double door...and in both the side upper and lower part the cooling power is not so well..the contact info ...is given below...



Raju balappa,
Room no.197, nr.mukthi dispensary,
Wireless road, juhulane, andheri(w), mumbai-400058.
Tel:[protected], mob:[protected].

To
Marketing manager Noida / Regional manager Jaipur
L.G. Home App.
sub: - Replacement of faulty refrigerator
Dear,
I had purchased a 320 ltr. LG Fridge with S.No. GL-325 PMG. Approx 8-9
months back
Two months after, there was a problem in cooling system, which was never
attended by your local agent after several telephonic reminders
Now again this time no cooling at all in my fridge, which was informed to your helpline customer care vide complaint no. N9C606/235 as 06/06/09 but no action was taken
Again I have book complaint no. N9C6100 7947 on 10/06/09 for not cooling & one of your local agent technician name Mr. Rafique come to my place and after inspection of my fridge he conformed that there is a problem in compressor & we have to replace and will be under warranty . But I was shocked today, when another tech Mr., Amin came to my place and started repairing my fridge i.e. (recharging gas in system which he should have ask me before filling) without informing us anything and ask me to pay Rs. 945/- for refilling of gas.
I am surprised how your local agent is attending such complaints & why he has failed to replace my defective unit? Will you please look in to this matter & do the needful i.e. replacement of compressor at your earliest, at no cost

FAILING TO ATTEND MY FRIGDE AT PRIORITY I HAVE NO OPTION TO GO FOR LEGAL ACTION

Have been a victim to this problem. Though we had purchased the product only in Sep 2008, right from installation to problem resolving the service engineers have been rude. Also the product frequently fails giving miserable lifetime. The cost was on the other hand high... for the investment made to face so much inconvenience is not warranted.

LG Fridge — NOT WORKING

I HAVE PURCHASED DOUBLE DOOR FRIDGE IN FEB -09, COOLING MECHANISM DID NOT WORK DURING INSTALLATION AND DEMO TIME . SERVICE COMPLAINT LODGED AND GAS FILLING HAS BEEN DONE. AFTER THAT IT WORKED WELL. AFTER FEW MONTHS AGAIN THE SAME PROBLEM RECURRED AND AGAIN SERVICE COMPLAINT LODGED AND SERVICE PERSON NOT REPORTED PROMPTLY AND DEFECT NOT RECTIFIED EVEN AFTER TWO DAYS. KINDLY INSTRUCT THE CONCERNED AUTHORITY AND IF REQUIRED CHANGE THE DEFECTIVE COMPRESSOR/ RELEVANT PARTS IMDLY.

Hi, My refrigerator is having some problem in cooling, so we registered a complaint at LG Care and a technician came and inspected and said that one part needs to be replaced and will be done on 24hrs. It is more than 10 days no one has come to replace neither any one from LG had contacted informing the delay. Several attempts were made to call the Call centers but all of them give fake commitments.

Its a shame on the reputed brand like LG and the people working there.

My request ID is W9C61504374

LG — LG Refrigerator

Dear Sir,

We have purchased a LG Refrigerator ( Model No 258 VA4 ) from Khosla Electronics Pvt Ltd, 37/1 Diamond Harbour Road, Kolkata – 700034 on 3rd June 2009.The fridge was delivered to our house on 4th June 2009 by the dealer, but we were not given the guarantee papers, the user manual and the pair of key set.The matter waqs brought to the notice of the dealer who assured to look into the matter and arraage to give the same within one or two days.But still after three weeks we have not been given the same.

We have also intimated the matter to your office two weeks ago and to which we have received an acknowledgement reply to look into the Case.

But it is a matter of regret that even after so many days, a big MNC LG have not cared to address the Customer’s Complaint and neither they have cared to enquire why the materials ( the pair of Key Set, User’s Manual and the Guarentee Card ) was not supplied with the Fridge itself – as a sign of fair trade practice.

Would the LG Management care to see and say on the matter even now.

Thanks

We purchased LG double door refrigerator 270 lites on 21/11/2008 from Vijay Sales, Goregaon (East) Branch.It is still under warantee .It is not working since last 4 days.(Absolutely no cooling at all).
Kindly help immediately

LG One Door — Fridge Not Cooling

I bought this LG One Door Fridge one year agao.
Last night I clean the fridge as in the freezer there are so many Ice that I couldn't keep things inside.

Since the ice is so thick that I use a knife to take it out. Suddenly while I was cleaning there come out some vapour with a little noise. After that my fridge is not cooling down.
I read in the internet that there is a gas in the Fridge that is keeping it cool and heard that it cost most than it worth. Can it still be fix?

Heard that this gas cause depletion of Ozon Layer and hence it is beyond repair.
I am not sure whether the vapour is that particular gas or not.
Your kind comment is appreciated.
Cheers.

Refrigerator getting heat and reduced Cooling
Hi, I have recently purchased a Refrigerator (Double Door, Intellecool). From last week I have observed that the Cooling has been reduced and the compressor is getting heat, though I taking all care about this house keeping.

I have informed this to the Customer Care, but have not heard back any suggession or action.


Thanks & regards
Mallareddy
+91-[protected]

call me [protected] / [protected]

complaint og refrigerator

Hello Sir,
My refrigerator is not cooling & stinking smell is coming hot air is coming in my LG refrigerator . So I want you give me Immediately Help .
LG Intello Refrigerator

LG Refrigerator — Surprise Gift till not received

Dear Sir,
I have brought a Refregerator (Model no. 258 VIS)from your Sale at Ghatlodia Ahmedabad on dated 12/07/2009.
In this sale there is scheme of lucky draw for LG Mobile phones. and i am the lucky winner at the number 5th, Mr. Nilesh Darji and my coupen no. is 7839. I have done the down Payment at Keshar Electronics, Bhuyangdev to Mr. Alkesh Prajapati. Still i have not recieved the my price.
So i just want to know that it is only the company drama for gift or custormer will get real benefit.
If company will give the gift, then let me know when, where & how.
I am using the LG Products like phone, A.C. refregerator etc.
Please help,

Nilesh darji
D/13, Shayona City, Part-4, R.C.Technical Road, Chanakyapuri, Ghatlodia, Ahmedabad
Phone.[protected] Mobile. [protected]

dear sir;

sub: refrigerator accessories spares.


My Refrigeratore inner trays are damaged. i want new accessories inner tray.
where its availabel and send the address soon.




regards

md ghouse
cell: [protected]
email: [protected]@airtelmail.in

LG Refrigerator — leakage of water

i purchased LG refrigerator 190 lit 3 years back, im not happy with this product, from last one year there is a leakage.............

LG-Refrigerator — Not working

Body of the refrigerator is getting heated.Any thing kept in refrigerator is getting rotten.
Not able to get ice cubes.

I HAVE PURCHASED LG REFRIGERATOR YEAR BACK BUT FOUND PROBLEMS IN THE COOLING. ALTHOUGH THE ISSUE SORTED ONCE, IT HAS AROSED AGAIN.PLEASE ADVICE

This is related to the appliance (Refrigerator )that I have purchased from your company on date 21st Feb. 2009 having invoice number RL/3875.
Three times I got problem in the refrigerator from the day of purchase. The problem includes cooling for that I have already paid massive amount to the vendor from where I have purchased but the problem is still there. So I want a replacement of the Refrigerator.


Revert me asap .

The details of the Refrigerator is as below:-
LG refrigerator model GL-328LAG4 310 Liter
C.M. serial no 1791
Invoice No RL/3875
Date of purchase :- 21-02.09

Vendor detail: -
RADIO VISION, BK. Mart, Malviya Marg,
Near Bhagat Singh Chowk, Hazaribag, (Jharkhand), pin 825301


Customer detail:-

Name:- INSPECTOR S.K.OJHA, BSF (BODER SECURITY FORCE )
Shakti Ganga Niwas Ashok Nagar
Near Forest office, Kanhari road, Hazaribag, Jharkhand
Pin:- 825301
Phone:- [protected] /[protected] / [protected] /[protected]

LG ref — some time not cooling

Dear sir,

Last week 2 or 3 days some time cooling condition good...
some time full days not cooling but heating much...


Please check this one....

Reg
K.Mariappan..
[protected]

ihave brought LG refrigirator three years back at next electronics Secunderanbad, i see there is less cooling and now the door is damaged, kindly i want to known where is the LG servicing centre at secunderabad, Anhdra PRADESH. PH.NO.27953250.We are residing at old Bowenpally

LG Refrigerator — product not delivered even after full payment

I purchased a lg refrigerator on 12.11.2009. The big bazar team committed to deliver it by 22.11.2009, but even after several reminders they are just pushing on the dates of delivery. Its almost 1 month the product is not delivered yet. They harass their customer like anything.

LG — Refridgerator Product not delivered after payment

Hi,

I have bought an LG refridgerator on 24th December from the LG showroom in Marathalli, Bangalore. The product was supposed to be delivered on 27th Dec between 12-3 PM. But the product was not delivered. The showroom manager gave me lame excuses and deferred the delivery date to 28th Dec. I agreed to it but still they did not deliver the product. I therefore am forced to lodge a complaint against them. Please suggest what can be done in this regard.

Name : Narayan D Jaisingh
We purchase LG double door 320 ltr fridge in nov. 2008 after one yr. started giving problem above door was getting cool below was keeping hot and also consuming more units.
I asked local vendor, all LG fridges are having such problems
I kept 4 days off and when started all water came out fridge started working, this type of problem i never seen in my earlier Godredge fridge.
Before buying LG fridge ask no. of people around area.

Dear sir,
i bought a LG double door fridge in 2008 october, Now the fridge was no cooling in Frizer compartment and bottom compartment.I inform to customer service on 24.12.2009. service person came and identified timer not working so we have to change new one it cost Rs 300 and service charge 275
he changed timer and he told contact me after the cooling is happening or not since not working
second time service person came and told breaker problem i will change the breaker.Now he was saying no spares.for the past seven days fridge was not working.i informed to customer service in Kancheepuram phone[protected].I bought a fridge in Balaji electronics, Gandhi road kancheepuram, tamilnadu. Please take necessary action as soon as possible.

Regards,

S.Anand mobile [protected]

No.3 Arunugapettai St, Wallajabath
Kancheepuram Dt 631605

regular leakage of water from the bottom and sound occurs from the door.

hello sir,
I sushant kumar vivek who had puchased the LG refrigerator one and half years back.Now the problem occuerd that the cooling system is not well.I request you to come and see what the problem is and make it well as before ...the refrigerator is of double door...and in both the side upper and lower part the cooling power is not so well.. please quickly take necessary action, as we are facing acute problem.the contact info ...is given below...


sushant kumar vivek,
flat no.104, Govind palace,
Anandpuri harmu ranchi, jharkhand-834012.
mob:[protected], [protected].

I purchased LG 500 lts refrigerator but still that not working
no cooling in Frizer compartment and bottom compartment
please attend my problem

my ph no:[protected]

L.G Refrigerator — NOT WORKING

THE REFRIGERATOR IS NOT WORKING FOR THE LAST 14 DAYS. A TECHNICIAN CAME ON 17.2.2010 AND TOLD THAT THERMOSTAT HAS TO BE CHANGED. HE TOLD HE WILL COME WITH IT AFTER 2 DAYS. BUT TILL NOW THE COMPLAINT IS NOT SOLVED AND NOBODY CAME. WE FOLLOWED HIM CONTINEOUSLY ON HIS MOBILE NO.[protected] AND HE TOLD THAT HE WILL COME ON THE NEXT DAY. BUT TILL NOW HE WON'T COME AND SOLVE THE PROBLEM.

LG Refrigerator — DISSATISFACTION

KINDLY NOTE THAT I PURCHASED A REFRIGERATOR FROM YOUR SHOWROOM AT SHIPRA MALL ON 14/03/10.THE ORDER NUMBER IS [protected].
I WAS CONFIRMED THAT THE DELIVERY WILL BE DONE ON 14/03/10.
IN EVENING I WAS TOLD THAT THE DELIVERY WILL NOT BE POSSIBLE.I WAS ADVISED THAT THERE WAS SOME COMMUNICATION GAP BETWEEN THE SALESBOY & THE PERSON WHO ORDERS THE REFRIGERATOR.
THE REFRIGERATOR WAS BILLED BEFORE 3:00PM SO THE REFRIGERATOR SHOULD HAVE BEEN DELIVERED TO ME ON 14/03/10( AS PER SALESBOY).
THE MANAGER PRESENT AT CUSTOMER DESK CONFRMED ME THAT IT WILL BE DELIVERED ON 15/03/10 IN THE 1ST HALF OF THE DAY.
HOWEVER IT WAS NOT DELIVERED.WHEN INQUIRED IT WAS TOLD THAT THE PHONE NUMBER WAS WRITTEN INCORRECTLY ON THERE RECORDS.
THE REFRIGETROTOR WAS DELIVERED TO ME AT 5:30 PM.
NOW THE REFRIGERATOR IS NOT INSTALLED.UPON CALLING I AM ADVISED THAT I HAD NOT BOOKED THE ENGINEER.
THE FEEDBACK IS VERY NEGATIVE & THE ATTITUDE OF YOUR STAFF IS VERY INDIFFERENT.ITS LIKE THEY HAVE SOLD THE PRODUCT & THERE DUTY IS OVER.

get surprise gift — verify

i was recived message my mobile no-[protected]
you are the lucky one to get surprise gift from ORANGE TELECOM. so sent your details to our iD [protected]@live.com you will send u further details om mail.
My mail ID - [protected]@yahoo.co.in
my mobile no-[protected]

I have been facing cooling problem in my LG refrigrator GR-S352QLC. I registered a complaint regarding the problem to Mr VIRENDER KUMAR in service center Bathinda ( pb.) on 16/03/2010 around 12 o' clock & he ( Mr Virender) told me that i m sending the technician at your home as soon as possible.i waited for the technician on that day till 4pm, but he didn't come, then i made a call to service center again this time phone was attended by a lady and she consulted the complaint with her senior and told me that "Technician is coming to ur home" .
when the techincian wasn't came till 9pm on that day, then i again made a call to Mr Virender asking about the technician, then he told me to register the complaint to customer care only then the technician will come to you.. then i made a call to cutomer care and then i registered my complaint to customer care.My complaint no. is C[protected](16 March 2010)
Next day on 17/03/2010 when i made a call to Mr Virender and he told that the techician will come to your home aroun 3-4 pm, but technician not came.Few hours after waiting i then again made a call to Higher authority on their mb no'-[protected] and they told mr virender to attend the complaint of the customer then, they sent the technician to our home around 7-8pm.after examined the refrigator he told me that the problem is occured just because of some BIOMETAL and told me that i dont have any BIOMETAL with me.
On date18/03/2010 i went to service center where after consulting to technician Mr. Parvinder, he fill a form and told me that i will visit to your home in evening at 5-pm, but till date on 21/03/2010 no body have came to attend the problem.
today on (21/03/2010) at 5pm i made a call to customer care they told me that we have canelled your complaint because we didn't found your residence address.It is strange to see LG have employed such kind of rediculous people who r making of the company itself, as well as the customer too.I dont understand how can they say that they have'nt found our address when one of the technician had already visited our home on 17/03/2010 . Such people should be treated in a manner that they dont make fool of the customer and the company too as to every good company customer satisfaction is the first priority.
Hope to get a positive response from your side.
Your's Sincerely
PRITAM SINGH
Bathinda (pb.)
[protected]

Dear Sir

I have a refrigerator of your company which is not working properly.So, it is my request that plz send somebody to check it and remove the problem on my below address.
Vijay Tiwari
A-2, Allahabad Bank Co-Operative Housing Society, Mayur Kunj, Mayur Vihar,
Near Nagarjuna Appartment, New Delhi .
[protected], [protected]

dear sir
i have purchased LG refigerator 240 litres double door on 14-march-2010(Sunday) just before 10 days but that frig is not working from starting. I complained on 21-march-2010 but no body came to see/check the frig. its totaly wasting of my money.
my request id is-C[protected]. please do something and send any body or change my product with same model becuase that frig has not worked even for single day.

thank you

Rajesh Jangade

LG — Fridge not Working

WRONGLY I purchased a LG refrigerator in 2008 (230Ltr.) after one month the bulb was FUSED, I call the costumer care & they send me person for check-up & he says that you have to pay the money then I will bring the new BULB. I leave it as it is.
in March-April the fridge was going automatically off & on. I book the complaint against No:c[protected], they send me person to visit, The person came & ask for money first.
after that I have not seen any body.I THINK THEY NEED ONLY MONEY NOT CUSTOMERS SATISFACTION.
I DON"T THINK LG IS SERVING BETTER< THEY HAVE ONLY NAME THERE.

I REQUEST THE PEOPLE THAT DON'T GO BIG COMPANIES NAME SEE THE SERVICE & SATISFACTION.

THANKS & BE CARE FULL FROM BIG FISHES

AHMED
[protected]

LG Refrigerator — Improper cooling

My LG fridge is not cooling properly in the freezer and main refrigerator.

LG — Refrigerator not working.

Dear Sir,

REFRIGERATOR OF LG MAKE PURCHASED IN DEC'08, IS NOT WORKING. KINDLY DEPUTE YOUR SUITABLE SERVICE ENGINEER TO THE ADDRESS GIVEN BELOW AT THE EARLIEST.

Thanking you,

Yours faithfully,

(AK BANERJEE)
QR.NO. B-406, NH-3
NTPC COLONY,
RIHANDNAGAR
SONEBHADRA (UP)
Mob [protected]
[protected]@rediffmail.com

LG — REFRIGERATOR PROBLEM

HI SIR ,
PLEASE HELP ME AS NO POSITIVE RESPONSE FROM YOUR HELPLINE AS YOUR REFRIGERATOR IS GIVING SOME PROBLEM HELP ME FOR BEST SERVICES CONTACT TOMORROW AT[protected] .
PRASHANT KUMAR GUPTA

LG , REFRIGERATOR — REFRIGERATOR

HI SIR/MADAM
PLEASE HELP AS THIS GIVE NO RESPONSE AFTER SEVERAL COMPLAINTS URGENTLY NO RESPONSE AS MY REFREGIRATOR GIVING PROBLEM PLEASE OR CON AT [protected]
REGARDS ,
PRASHANT KUMAR GUPTA

LG Refrigerator — Water came out from Refrigerator

Sir, My name is Gaurang A. Ajmera. I am from Bhavnagar, Gujarat. I have Purchased 225 LTR. Refrigerator of LG Company from Vinal Electrics, Near Ambaji Street, Near Saurashtra Samachar, Bhavnagar before 3 months. Sir, the problem in it is that, when I push the "De-freeze" Button, the ice water does not de-freeze and came out of the Refrigerator. Please check my Refrigerator.

My Name & Address is as under :-
Gaurang A. Ajmera, Vadva Chora, Thobhan Mehta's Street, Dabhi's Delo, Bhavnagar-364001(Gujarat).
Email ID :- gaurang.[protected]@ymail.com
Mobile No. :- 91-[protected].

Please reply immediately.
Thanking you.

Dear Sir,

I Hiralal B Patil who had puchased the LG refrigerator on nov 2010.Now the problem occuerd that the cooling system is not well.I request you to come and see what the problem is and make it well as before ...the refrigerator is of double door...and in both the side upper and lower part the cooling power is not so well.. please quickly take necessary action, as we are facing acute problem.the contact info ...is given below...

Hiralal B Patil - [protected], [protected]
Plot No B5/396
Sidharth Bunglow,
Sama Savali Road, Kareli Buag
Vadodara 390018

I am resident of Noida and bought Side by Side door refrigrator a few year back. It has been doing well till it went out of order due to power fluctuation. And there started a series of woes. The latest one being - "The vegetables kept in the vegetable compartment freeze." This is better than the previous - both the fruits and vegetables kept in the respective fruit and compartments used to freeze up.

Company engineers keep on blaming this on the Rainy Season - the cold air in the compartment settles down causing the temperature to drop too low in the lower compartments.

What i can't understand is -

a) Why is it impacting the vegetable compartment only and that too when vegetable compartment is on top of fruit compartment?

b) what are the temperature sensers in the compartment doing?

Anyways, despite multiple complaints (C[protected], C[protected], C[protected], C[protected]) it still the same and the last one is finally closed with me receiving this SMS - "Your Service Request C[protected] is closed. (Reason : Demo/Service Not required by Customer ).If need any further assistance pls SMS "Service" to [protected]."

If you can't solve the problem then frustate the user to stop chasing you :-(

I m also face so many problem with LG products . I m Amit Chauhan
below are the my complain details

Call No Product call Recived Call Transferred
C[protected]REF ashok kumar Domnik & Dharmender singh

i have been put on call more than 1 hour but result are Zero. finaly they denay to gime me service for my product. No manner How to speak with Customer.

I will suggest not to Buy any LG Products . if the service is like this why dont we go for any china Products atleast we will not be insulted

LG Refrigerator — DEFECT IN DOOR

Dear Sir,

My self Ghanshyam Katchhi, i have complaint regarding my refriderator that there is a some defect on door, i have already done a complaint to M/s. Rahul Electronics on dated : 25th Sept 2010 & 2 times the concerned person had came & taken the report but till now there is no any action from the companies side. so kindly take corrective action as soon as possible.

Fridge Purchased From M/s. Rahul Electronics Pvt. Ltd., Dahisar, on dated 05th June 2010. Bill No. 51629 Modle No. GR-T267BTB

My Address: "B" Wing, 1301, Shantivan Bldg., Devi Das Lane, Near St. Lowrance School, Borivali (West) - 400 103

L.G.REFRIGERATOR — REFRIGERATOR

Dear, I have recently purchase a refrigerator 270 liters. but there is big noise at the time of power cut off.. Always I am interested in L.G.products. I have L.G.products of washing machine, T.V., D.V.D., Mobile , computer monitor but I am not satisfied with this Refrigerator. so plz try my problems. because there is a noise which we can hear from even 10 meters away..

Dr.D.K.Patel

Plot No. 1077/1, Sector- 13/C, Gandhinagar, Gujarat

Mo.[protected]

email/ [protected]@yahoo.co.in



With kind regards...

Dear, I have recently purchase a refrigerator 270 liters. but there is big noise at the time of power cut off.. Always I am interested in L.G.products. I have washing machine, T.V., D.V.D., Mobile, computer monitor but I am not satisfied with this Refrigerator. so plz try my problems. because there is a noise which we can hear from even 10 meters away..

Dr.D.K.Patel

Plot No. 1077/1, Sector- 13/C, Gandhinagar, Gujarat

Mo.[protected]

email/ [protected]@yahoo.co.in



With kind regards...

Dear, I have recently purchase a refrigerator 270 liters. but there is big noise at the time of power cut off.. Always I am interested in L.G.products. I have washing machine, T.V., D.V.D., Mobile, computer monitor but I am not satisfied with this Refrigerator. so plz try to solve my problems. because there is a noise which we can hear from even 10 meters away..

Dr.D.K.Patel

Plot No. 1077/1, Sector- 13/C, Gandhinagar, Gujarat

Mo.[protected]

email/ [protected]@yahoo.co.in



With kind regards...

l g /refrigerator — not working

i purchased lg / refrigerator 2 door model GL 295 TMG4,280ltrs. on June 3rd 2010 ,within 1 month it started giving me problems,1st the gas got over ,they repaired it,in august again same problem and they repaired it. now again it is spoilt,the technician says the pipe line is choked,this was on Saturday 23rd.Oct. till today no one has come to repair it.I want this fridge to be replaced.what should i do?

TO REGESTER A COMPLAIN

LG Refrigerator — Fridge is not cooling

My LG Refrigerator is not cooling for last few days & i am trying to contact the service center through mobile ,phone but it is not working.Some number is not in use ,some are of ranchi or elsewhere as on internet.I have bought it in July 2005.My resident is in Kurji,Vikash nagar (K.K.Singh lane). What should i do now?.my no. is [protected]

LG Refrigerator — Not Working from a week

I have purchesed a Refrigerator from Patna LG Shop. It is not wroking from previous 5 days I tried to call the number but the number is always busy and out of coverage area. So I complaint through e-mail.

Aurn Kumar Gupta
Dehri On Sone, Rohtas
[protected]

L G Refrigerator — it is not working

i have purchased a double door refrigerator 6 months before from dass electricle of L G company. it has problem in cooling. i have registered complaint to their call centre but they r not responding so i want to complaint against them according to consumer protection act.

Dial turned to maximum coolong but not effective

LG Refrigerator — Insufficient cooling

Complaint first placed on 24/12 re insufficient cooling in the fridge, leading to spoiling of food. Local contact assured service, but no-show yet. Situation urgent.

The Customer care service of LG is very poor.The service centres most of the time cancel a complaint without any reason.

LG Refrigerator — chiller plate not properly placed

chiller plate is not placed properly from the very beginning, and we are complaining since we purchased, but no one is taking proper action.
last complaint number is:- RNA[protected], date 16th march 2011 at 12 noon.
You are requested to replace our fridge as soon as possible because this fridge is initially defective.

LG/refrigerator 270 litres — not functioning well

sir i had bought a LG refrigerator capacity 270 ltrs last year... from last three it is not functioning well..
i had lodged many comlainits regarding the product but company personnel didn't satisfied us.. the refrigerator is in warranty period.

LG — LG refrigerator not working

Dear sir
I am an LG Consumer of a double door Refrigerator 245lts. the purchase date was 1 august 2010,but the fridge had some technical fault,it stopped cooling, which is according to the present date is in warranty, but the technichal person who came charged Rs. 112+333=445rs, & said that it is not covered in warranty.
Following are my complaint No's on LG customer Care,kindly look into the matter urgently..
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
Regards
Deep Gupta

LG Refrigerator — Poor quality of service

Hi,
My LG refrigerator which is just more than 2 yrs old is not working. I raised multiple complaints almost 3 weeks back. After a week of complaints finally one person came to visit and told that the part that is faulty is not in stock and he raised a requirement for it saying that the part will be available by 5th Apr. It is 14th Apr now and after calling the servicing agent Sachin, he just referred me to his supervisor Mr. Balaji (cell num [protected]). This person just tells me to call later without even listening to my problem. Is this how LG handles after-sales service??? And if this is how they process paid repairs I wonder how they take care of repairs within warranty period. I really regret having bought an LG product. Would definitely avoid any LG product in the future and also suggest the same to all my friends and relatives.

LG — REFRIGERATION PROBLEM

lg people came to rectify my problem ...and assured me that it will hv a warranty of 6 months....next day the fridge was not working..i called them again and he told me that in 24 hours someone will be visiting my place.....but its almost 10 days and minimum of 3 reminders still there is no response from their side...

what should i do ...??

LG Refrigerator — Complaints not being attended

I had bought the LG side by side refrigerator model GC-B217 FLC on[protected]. On installation by service engineer Mr Hardeep on 23-4-11, it was found that two racks on the door of the freezer are cracked and need to be replaced. He told me that he will send an installation report to the company and it will be replaced in 2 days. When nothing happened for few days I called up the customer care on 29-4-11, 2-4-11, 4-5-11, 9-5-11 and on 13-5-11. I was sent a sms by LG that the defect will be rectified by 8-5-11. It is a long time and despite several reminders and spending more than 2 hours in total on phone talking to customer care several times; my complaint is not attended yet. And there is never any satisfactory reply. Calls sent to grievance cell to ms Sapna Bhatt on her telephone number [protected] remain unanswered all the time. A telephonic talk with Mr Shubhanker Dev' Area Service Manger on 4-5-11 also failed to rectify the defect found in the refrigerator during installation.

Same problem with me. & company people are not able to repair even in warrenty period. They just igore complaint of customer.

LG Refrigerator — complaint on the service Agent - Canon Refrigeration, Ameerpet

We have a LG Intellocool refrigertor bought from Hyderabad. The fridge was not working properly so we gave complaint to the authorised agent M/s.Canon Refrigeration, Ameerpet (Mb#.87901363/ [protected]/ [protected], who have come last week and repaired the fridge and v paid them Rs.1500/-, again now after week the fridge is having same problem, when we complaint the a bove cannon service people at troubling us since 2 days and today is thrird day nobody is responding to oru call.

Can somebody help us.

Shailaja
Mb#.[protected]

LG — Refrigerator is not working

I have EMC
Start date........[protected]
End Date.........[protected]
my ref. is not working so please repaired it
Address...........Chaudhrana , Fatehpur Pin.......212601
Mob. [protected]

I have refrigerator of LG company. its double door. in the upper freezer part some curd has been spill. this curd has reached to the hole provided for cooling in the freezer. what should i do. please mail me: [protected]@yahoo.co.in

Refrigerator LG Model — Refrigerator is not working

I buy a Refrigerator of LG Company. We power on the Frizge for around 8 hrs but, it is not cooling.
We complained to the Dealer. After 3 days,one guy (said he is from LG Company) came and saw what is the problem, he told me that the cooling system is not working, within 4-5 working days we will replace Refrigerator. He took sign on the complaint letter and the xerox copy of the bill.

Today, it is around 25-27 days completed, but there is no response from the Dealer.

What can we do ...........? at this stage.

LG Refrigerator — problem in the fresh basket

Team,

We purchased an LG refrigerator (product no: GL-308VSX5) in Kanpur on 3rd November 2010 from Richa Electronics, Kanpur, Bill No: 844. The refrigerator is facing problem as the vegetables do not keep fresh and there is ice accumulated in the fresh basket. The customer care representative has visited the place and is giving false excuses. The water in the normal section freezes and this was told to the person also.
Please look into the matter and have the same resolved.

LG Refrigerator — not giving proper service

Dear Sir, my self Nitin Trivedi, i buy a LG refrigrator, after 2 month of purchase its compressor is not working. i went to dealer M/s- Swar Sangam Radios , chhatarpur (mp) , he behave with me very rudly and say what you want to do, yo can do. i say i ll go to consurem forem, he say go...plz do the needful

Hi,
Kindly help me for regarding Lg Kp220 if I have insert the sim and start phone its shows sim registration failed kindly suggest if any solution kindly send me for my mail ID [protected]@gmail.com

LG Refrigerator — not works well food spoils

I purchase new lg refrigration 280 ltrs. but its not works i complain so many times but its unslove .my complian numbers r [protected],[protected],[protected];[protected] and some number i miss,i want my money back.during warranty time i started complains.and they r unsolved, and the executive as money last time,i want my money back these piece is not good.

LG Refrigerator — POOR & IRRESPONSIBLE SERVICE

SEE THE NO OF TIMES WE REVIVED THE ORIGENAL MESSAGES FROM YOUR SERVICE STATION . NO OF TIME I COMPLAINED FOR THE SAME PROBLEM.VERY VERY POOR RESPONSE FOR THE COMPLAIN.PURCHASE DATE IS[protected] MOD- NO. GL-241NMS 912 APKW016013. Referizerator is full of water inside,all the things are getting spoiled,not able to use freezer because it is fully covered by ice all the time.Two times replaced thermostat .Since from last one and half months they r doing nothing.How long time it will take.Service center head is not responding.When i reminded them again on 26-09-11 he said your freez is working fine means MEANS THAT NOT AT ALL KNOWING ABOUT THE PROCESS STATE.THIS KIND OF RESPONSE IS GIVING TROUBLE TO THE CUSTOMER.NOT AT ALL WORKING.VERY MUCH TIRED WITH PUTTING DAILY COMPLAIN.STILL THER IS NO PROPER ACTION.
KINDLY DO THE NEED AS EARLY AS POSSIBLE

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

LG Thanks you for giving an opportunity to Service your product. Send 1 if Dissatisfied,send 2 if satisfied to 5757554. Premium SMS charges apply

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.
mrs prabha shreeraj nair

hi,
Thanks for your responce, we would like add on that every time your executives come check it do something but the problem is never resolved, i request your good self to please look into this matter immediately as we r facing problems as we cant keep inside the refrigerator it gets spoiled .

we appreciate your responce in this matter .
regards .
Mrs prabha shreeraj nair .

Hi,

Your Executive came on 2nd October Sunday and he filled the gas in the refrigerator and he said their would be no problem inthe refrigerator but sorry to say that the deep freezer againg is full of ice & full of water in the tray below the refrigerator & difficult to use .

We called on the number they gave us i.e [protected], But of no use .

Please advice & we request you to kindly solve the problem .

Thanks & regards
Prabha Shreeraj Nair .
[protected].

Hi,

We look forward for your fast & immediate action .

Thanks & regards .
Mrs.Prabha shreeraj.nair .
[protected]

My attitude towards complaint is very very bad, Every time the executive comes repairs & go the next day the same problem starts, Then we call them they say the same old story go & register the complaint first & then we will call u .

I request you guys to solve the problem .

Prabha shreeraj nair
[protected]

LG Refrigerator — water lick, black solids lick in fridge

We have alos registered the complaints through your toll free no. some persons from your side has come to observe and than leave as it is saying that any engineers will come to solve it

LG KG 195 mobile — worst service senter

Hello, I purchased a mobile phone LG kG 195 two months back in universal showroom in bangalore but the problem of the phone was the voice clarity of the phone was very bad so went to a service senter of lg and explained the similar problem the person suggested to re load the soft ware so it was in the warrenty period i gave the phone to reload the software in the athorised service center of lg the service center is so bad it is just like old garage with ill educated service person, and the mobile phone was scrated on the dial and a sticker at the paper sticker at the back but the problem was not solved, Fm radio reception is very bad and voice recording quality is ver bad i suggest not to go an lg mobile the service senter is worst of such good company.d

LG KG195 — Non delivery of mobile from the ASC

Sir,
I had given my LG mobile phone (KG195) to service centre for servicing on 30/10/08 as it was in warranty. The ASC told me to collect the mobile after 30 days. But when I went to ASc to collect my mobile ASC refused to give my mobile. They told me that it was delivered while the receipt is still with me. The ASC is cheating me. Plz look the matter and solve my problem as earlier as possible.
thanking you

Hi,

I am Birjesh Kumar from Delhi, my phone did not charging properly properly, I have given my mobile into a LG service centre in Laxmi nagar, they said that phone will be repair after 15 days.I notice theire that whose costomer under warrenty period they give more than 15 to 20 days time for repairing and those are not warrenty period and paid cash payment they repair her mobile with in one hour. please tell me what is the matter and why u r not action aganist them.

Regards,
Birjesh

How can i change LG Viewty vodafone Branded Icons to Airtel icons

hizzz Mr. raj

if authorised service center(ASC) replaces PCB or Mother Board, with new pcb they hv to replace ur EMI too!... so i think ur H/s might not hv replaced wirh on old one by the asc...you juz facing after geting service!..

contact asc or Mail at [protected]@lgmobiles.com(i knw it works coz i'm an lg H/s kp220 customer)

dear sir,
i purchased a mobile which name is LG KG195 mobile as dated on 13/11/08 so it is under gaurantee period.so s.c. is not provide me better srvice he gave me excuse, that i have no part of mobile this and this.so please help me my mob. no.are:-[protected], [protected], [protected]



thanking you
17/6/09

My LG mobile was not getting charged and I sent it to LG Mobile service centre. I was told that though the mobile was purchased in February 2009 with 6 months warranty the battery has 9 months warranty from the manufacturing date. The battery of my mobile is not working and it is to be replaced. I am asked to pay Rs.250/- for the battery. I do not understand the logic behind the warrany of battery which starts from the manufacturing date. It it true or am I being fooled by the service centre personnel.

dear sir..
I purchase a mobile LGKP220 mobile phone as dated on 27/03/09 so it is within warranty period but it has been hanged due to some reasons, its getting switched on and off frequently..and now its not getting on at all.. i am visiting LG service center frequently but the employees are just making excuses and not providing me proper service...they tell me that so and so parts are not available over here.. iam just being fooled by them.. please help me out... my contact no. is [protected] and my email address is [protected]@yahoo.co.in..

thanking you

dear sir,

i'm using LG KM380T mobile on feb onwards, my mobile is hanging frequently, i unable to listen music, i gave to service centre and they told to some virus problem, now it will be cleared but now mobile is hanging frequently...wat can i do sir, please help me..

thanking you

Phone Model - LG KE 970 ( LG Shine) (in Warranti) Phone Admitted in Service Station date 03.08.2009
Mobile Phone Automatically Dead In My Poket My Phone Have not any damage Problem. but Technician Told me your mobile phones Display( Mirror Safe Without Scrach) is Crack. 100% i think Display Cracked by Technician.in repairing process. but he do not Agree of this Accident and this Accident said me After 19 days ( Saturday 22.08.2009)

Hi,

I have an LG KG-300 mobile purchased on Dec.2007.I handle it with carefully though there is its Display problem now charging problem. I have given my mobile into a LG service centre in Aurangabad, they said they would replace the Display for the handset profile problem. Its cost for that 2000 RS & service tax also.Now a days its price is already less so i cant accept to change the PCB or display.but i cant understand how it happens? Is the mobile handset is faulty.Now what can i do?

Regards,
Shri

I have an LG KP107B mobile purchased on 17OCT2009.I handle it with carefully now SIM ERROR problem.

I own a LG C2500 handset. I wanted to have mobile banking facility offered by sbi on my phone. But, I did not find any specific application for this model on the sbi website "http://statebankofindia.com/". On enquiry at the SBI, they said to instal the application for generic models on the phone which would work. The application got installed on my phone but upon launching the appication, the error message "This Java application can not execute" is always poping up on my screen. Please help me on this problem to install the sbi mobile internet banking facility on my handset.
Regards
Prakash

sir i buy a mobile but my sim is not registration in my mobile my mobile neme is lg kg 195

pls send me...hw to see manufacturing date and version of lg c2500..
thanks

pls send me...hw to see manufacturing date and version of LG KP220

Thanks and Regards,
Lokesh.M

LG KE 970 — driver for LG KE 970

I NEED PC SYNC, INTERNET CUBE AND USB DRIVERS FOR LG KE 970 MOBILE WHICH ARE ALSO COMPATIBLE TO WINDOWS VISTA AND WINDOWS 7

i forget my security password.please send me the universal code.

dear sir..
I purchase a mobile LGKF510 mobile phone as dated on 20/08/08 so it is out of warranty period but it has been hanged due to some reasons, its getting switched off automatically..and now its not getting on at all.. i am visiting LG service center frequently but the employees are just making excuses and not providing me proper service...they tell me that so and so parts are not available over here.. iam just being fooled by them.. please help me out... my my email address is [protected]@yahoo.in

dear sir..
I purchase a mobile GM200 mobile phone as dated on 27/09/09 so it is within warranty period but it has been getting switched off frequently.. Battery not oprate properly and now its not getting on at all.. i am visiting LG service center frequently but the employees are just making excuses and not providing me proper service...they tell me that so and so parts are not available over here.. iam just being fooled by them.. please help me out... my contact no. is [protected]

LG /MOBILE (kg195) — staff, imei ,many more problem

Sir,
Respectfully, I am to state that i have LG KG 195 handset mobile which is not working properly. I have been visited your service center several time at Laxmi Nagar near Shipra Hotel to repair the same. They have changed the PCB,three times IMEI no. has been corrupted, five or six time upgrade the software of mobile,two or three times changed the microphone and speakers, one they changed the charger and handsree, but although its not working properly. So, you are requested to change the same model hand set. I shall be very thankful to you.
thankyou
keshav verma
p.no [protected] / [protected]

Dear Sir,
We are LG Customer, we have purchased LG Mobile (Model: LG GD-510 Purple, RSN No.:[protected], S/N: 0071PEL029796) as on 11.09.2010 from [censored]al Communication, Vapi. This mobile is not working priority from 15.05.2011 & submitted to your respective service centre (Kare Center, Vapi) as on 18.05.2011. This problem is create the second time same problem. First time problem start from dated 17.10.2010 & solution after 15 days @ Servicing Centre. I am not able to any work. I feel havebeen absloutely cheated and my Rs. 5800 have gone a waste.
We had already communication with your respective vapi service centre, But till now not complete your process (i.e. your service are not fulfilled) & not any satisfactory reply or action taken in this regards.

In event of not given any solution within 03 days on your information we will have no other option but forced to go to consumer court with Police authorities and take legal / Civil action against your company.
So, kindly look in to the matter and take immediately appropriate judgment is highly appreciated.

pls help me, sir. i have a problem . i cant launch applictions in lg kg 195 when i installed operamini . when i launch it is switched off soon!

Dear sir/madam
I want to buy 150 picie of LG LSI 110 urgently.Plz tell me from where i can buy

I too want to replace my LG LSI 110 telephone set with the same LG Lsi 110 set, where can i get and what will be the price.

i am trying to look it for about an year and yet not able to find one.

please let me know in case if any one of you are able to find where you can get them.

Sir,
My reliance phone(LG LSI 110) is almost dead due to the battery failure. In addition, the cable of the charger is also broken. Anybody having information about the availability of the battery etc. in Malappuram or Kozhikkode districts, may please inform me. Many thanks ...Mahmoud.

Dear Sir/Madam i have LG LSI 110 Cordless cdma phone...i am having problem in its battery...so plz tell me whr i can buy... Battery Of...LG LSI 110 cordless mobile...
So where and where i can buy...iits battery...i'll pay its amount any cost...plz help me..

for details plz email me at > [protected]@gmail.com

I had purchased a 280 ltr refrigrator wide bill no 4964 dt 7-8-2004 from softvision faridabad .On 12th sept a complaint was lodged at Intella services Faridabad wide complaint no 8c[protected] and co's representative sh. SHIV KUMAR had attended the complaint on 13th who assured of replacement of compressor on 13th/14th (The machine being under warantee) but today ie on 15th another representative turned up at around 1230hrs and took a zerox of my above said bill. On enquiring at 1400hrs m/s Intella services was not aware of the status . I again lodged a complaint wide Complaint no.N 8C 91507797 in your complaint centre in Gurgaon and also visited Intella services at 1830hrs .Now, we have been told that it will take another 2-3 days as company is not having the required compressor.
I have heard that LG solves grievances in minutes but it is not true in my case.Hoping for quicker solution I am submitting this mail at your end.

hamne 1 laptop kharida jiski warranty abhi hai khuchh dino me uska charger kharab ho gaya hane dukan par bataya to usne kha jal gaya hai par replace karne ke bajay usne hame naya kharidne ko kaha jabki uske jalne me haeri koi galti nahi hai na hi wah kisi fire se jala hai aap uska sighra niwaran kare nahi to mujhe majbooran consumer court jana padega jiske sare harje kharche ki jawabdari company ki hogi.

my lg w machine fully automatice is not working properly. it' drains only water not washing &rinsing cloths but spining. urs toll free no is not working.

i just want to know that which motherboard is used in my lg pc having model now[protected]bci03in.

series 805nlzw000005

because i think that my local distributor had changed my mother with the MSI board.
as i heard that all lg company used only intel original motherboard in their desktop's.

plz tell me soon.


or call me 91-[protected].

cooling proplam. this complant 6 time.

this ac is working or consumar form

customer i.d=s9c50300675.i registered on 03/05/2009for new ac installation.still no one come for installation.
I like to go to the consumer court.very poor service.if you do like this your company brand will not buy public.I need immediate actions

Dear Sir,

I have puchased new LG split ac on 14/04/10 from shiv shakti agencies, Gandhidham, Kutch, Gujatat.
But I am finding lot of problems, like vibrations, gas leakages etc.
And I found the customer care services is not uptp mark.
The responce is very, very poor.Whenever I call to customer care, they will reply we r sending our engineer within a day.
I will just brie[censored] about my last complaint:
I have given complaint on 27/09/10( ID:C[protected])and the engineer came and checked and told me that the gas percent is very low and gas filling will be done tomarrow and i got message in evening that your service requeste is closed (Reason:customer will bring set to W/s).
I just dont understand why they have sent this messege because i have not installed the AC ( INSTALLATION DONE BY LG).
Again I have spoken to LG representative Mr Hiten Bhai([protected]), he told they will send the engineer for checkup and gas filling but no one came to attain the same.
Again I have spoken to LG representative Mr Nilesh ([protected]) many times, but till date no one is attain the problem.

I am very disappointed with LG services and I WANT TO REPLACE THE AC AT THE EARLIEST.

K A SAHU,
WARD NO. 8A, PLOT NO .64B,
SATGURU SOCIETY,
GANDHIDHAM,
GUJARAT.
MO:[protected]

My complaint ID is N83A1507991 i have purchased a brand new convention 5 days ago.as i don't know how to use the convention. i was looking forward for a demo. The demo person came yesterday advised that nob is not working. there is defect. you may have to repair this. " I DO NOt agree to THIS I A purchased fresh brand new piece requires a repair " when i called the customer care. they gave list of numbers to be called all of them incorrect/ no answer. the dealer said it will take 15 days to replace the product. we could quickly give a service to this. When i called the service center the lady spoke to me in a very rude fashion. asking to send a copy of my bill and this will be done in 10 - 15 days. when i order for a new product you dont even take 15 secs / less to debit that amount from my account. why does it take 15 days to give a me a functional piece. I looking for brand new product with working condition. as i have paid full amount of money. & also i have not purchased any defect piece / lesser price. website says incorrect version of customer service and LG brand. I looking for brand new product with working condition.

sir i am your lg mobile customer sir i gave my mobile at ur service center at amritsar at bajaj telecommunication. sir i gave my mobile at that station on 28/11/2008.my job card no is[protected]
sir i have not my recive my mobile yet. sir i am going to consumer court for register complaint against u.

My request ID is C[protected] in the name of Mrs. Ritika Ray as I have purchased your LG Refrigerator product just 4 days back. After requesting several times at your help line your engineer had visited our place yesterday. He reported the error and given his statement as the refrigerator has to be replaced with immediate effect.

After informing the help line again they have advised us to call the Sigma Service Centre as they will do the needful.

After referring them they told , that you have to keep on calling the service managers number.

We are just irritated keeping call several times your customer care and helpline along with the service centre.

Your prompt reply will be highly appreciated,


Regards

Ritika Ray

my microwave oven: model no:MH-4048GWADRQEIL and S.NO: 909DRJA010044.
the switches are not working. I need to replace it.

i m prince garg R/o house no. 909 sec 9 panchkula(haryana). I have a refreezrator of 608 ltrs. it is creating so much problem.there is over freezind in refreezrator side.I had complaint many times. but there is no responce.please help me out this problem.

i am sreenivas R/o Falt no 306 Surya teja apts behind the krishnaveni school KPHB colony HYderabad. I buyed recently a refreezrator of 608 ltrs. it is creating so much problem.there is over freezind in refreezrator side.I had complaint many times. but there is no responce.please help me out this problem.
ph no [protected]

on 16 june 2009 i had complained to service centre about my two AC's whose complaint no is N9C61601217 but he made only one AC whose model no is LWA18G1RAH1 .(on the bill of first AC he has done my signature and taken the money). After that we called the service man again and again. then after one month he took the second AC and returned it within three days but the same problem was still there .So he took again and returned, but there was the same problem . after that third time he took AC and told that he has changed the compressor, but still there was the same problem (and i think that he has not changed the compressor ). and whenever we called that service man he tells that he will come in one day, but more than a month has gone and he is not coming . then i again complaint on service center ( complaint no is N9C80803813 ON 8 AUGUST 2009 ) .my cell no is [protected] & [protected]. Both the AC are in warranty period. (THE CELL NO OF THAT SERVICE MAN IS [protected])This service man is working under gajipur service centre in UTTAR PRADESH.
SO PLEASE MAKE AN INQUIRY ON THIS MATTER. THANKYOU

on 16 june 2009 i had complained to service centre about my two AC's whose complaint no is N9C61601217 but he made only one AC whose model no is LWA18G1RAH1 .(on the bill of first AC he has done my signature and taken the money). After that we called the service man again and again. then after one month he took the second AC and returned it within three days but the same problem was still there .So he took again and returned, but there was the same problem . after that third time he took AC and told that he has changed the compressor, but still there was the same problem (and i think that he has not changed the compressor ). and whenever we called that service man he tells that he will come in one day, but more than a month has gone and he is not coming . then i again complaint on service center ( complaint no is N9C80803813 ON 8 AUGUST 2009 ) .my cell no is [protected] & [protected]. Both the AC are in warranty period. (THE CELL NO OF THAT SERVICE MAN IS [protected])This service man is working under gajipur service centre in UTTAR PRADESH.
SO PLEASE MAKE AN INQUIRY ON THIS MATTER. THANKYOU

I have made complaint no spc90805066 for problem of lg tv set.We have been given serviceman number
[protected](name Shri Sekhar).His cell is always switched off when we contact the office we get a parrot reply he will come today.I have been waiting every day canceling/postponing all other daily work outside.I
am surprised with thir marketing brochure that says we are for customer selling dont fall to this gimmik.

AC is not working in our company so please provide us any customer care number to make a complaint.

Why LG intello air air conditioner so called?

I am Mady olly from Pondicherry Purchased a LG 2.0 Ton Split AC
Model No LSA 6PW 2 ASI
OD 902 ABFV 001467
ID 902 ABMT 001171
from YESHEBA AGENCIES
314 Kosakadai Street, PONDICHERRY
vide Bill NO 4642 Dated 04/05/2009
For the past 2 months the Air Conditioners is not working.Complaint has been booked in YESHEBA AGENCIES lot of times but the Problem has not rectified till date Some times Service persons has attended and the problem has not retified.
NO CARE HAS BEEN TAKEN BY THE DEALER

MADY OLLY.S
Mobile;[protected]

sir we buy a refrigerater of single door bt in the begining there was some problem and my father so many times went to their office bt they again n again asked that doesnt matter u should not be worried about ur refrigerater bt now there is a serious problem so they told us that we have to transfer this piece in the company and they will solve ur problem bt they r not transfering and their behaviour is also very bad, so please help us please

we r from sirsa

my cell no is[protected]

COMPLAINT AGAINST YOUR AUTHORISED SERVICE CENTRE
Summery: No Action on My LG Washing Machine Lying For Service
From 09.09.2008

TO:
All Senior Authorities/ Officers of LG Looking after Sales, Service & Customer Care
Sub: Absolutely Hopeless Response, Careless Attitude & Substandard Way of Talking Of Your Authorized LG Service Centre Owner
Ref: My LG Washing Machine Given To
Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

On 9.9.2008 And Lying Unattended till Now On one or the other Pretext
Reference Of Documents:

COMPLAINT No. ASK 8C 90600069, Dated 9.9.2008
Customer Name: Dr. Kavita & Dr. Anand Bhardwaj,
H. No. 1702, Sector-8, Faridabad-121006
Ph:[protected], [protected], [protected]
Model & Serial No. WF-T 7012 EN/ 403 IL 000837 IN

Dear Sir,

The empathic behavior of your esteemed service centre owner has compelled me to write to you this letter. My LG Washing machine broke down about 10 days back & I lodged the complaint with LG who redirected the instructions to Faridabad Service centre & they picked up the machine for repairs at.

Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

Who assured to repair it within a couple of days but after three days when I called up they told that they are attending it & will do the needful at the earliest.
The next day again I called & got the reply” Our workers are in the field, so I can not tell the status, please call tomorrow”.
The next day I was told that there was less supply of electricity in the area, so we could not do the needful, please call tomorrow.
The next day they told that due to heavy rains, we could not open the machine, please call tomorrow.
The next day the pretext was that they do not have the tools & equipments to open it, so it may take more time.
When I visited myself at the service centre It was lying unattended and since It was covered under the Insurance, the surveyor could not be intimated to go there to check it & get the estimate. Sir, the insurance surveyor can not take the photographs until and unless the machine’s related part is dismantled.
Two days back it was surveyed by the insurance Company, but ALAS, the parts are not available with your valued service centre.

Sir, I do not know how such a large Company like LG is handling the after sales services,
If this is the culture & tradition of LG, I shall be the last person to buy any LG product in life, rather I shall tell all my nearer and dearer the above painful response of LG’s service centers.

Can the senior top brass be informed about the third grade way of after sales & service machinery appointed by LG.

I have absolute shock when on calling second time in one day the owner Mr. Ved told “Aap ke saath deal karma to bahut hi mushkil hai.”

Sir, is it the right way to react to a consumer? Is the customer not required to know the status of his washiung machine which is lying with u for last 10 days? Every one can realize that the washing machine is one of the great necessities of a house hold. Then, should the LG service centre owner behave like that? Is the consumer his worker to whom he talked that way?

He repeatedly made an excuse saying that the LG Company does not have the spares used for after sale services. Do u know that if even a small part of the above complaint is published in a national news paper, the LG may come to an earth the same day?

Kindly tell your service centre owner Mr. Ved to return my machine to me as it is, I shall sell it to a scrap dealer & will buy the other brand new machine from other company whuich I have tested & found satisfactory in the past. This is the first LG appliance I tried and had a terrible experience.


Dr. Kavita &
Dr. Anand Bhardwaj
1702, sector-8, Faridabad (Haryana) INDIA
Ph:[protected], [protected], [protected]

I have a TATA INDICOM walky phone of the model LG - 400T. The keypad of that model is not working at all. I had gone to your authorised customer care cum Service Cente at J.P. COMPUTERS located at 5B, Ekdalia Place, Kolkata - 700019 to repair the phone. But more than one (1) month I'm being harrased by them as they are commiting me every week that the keypad is not in their stock and will be available in the next week. I'm fed up with the same version from their end.

Henceforth, I seek your suggesstion what to do to make my phone O.K.

I will wait seven(7) days from today for your reply. Otherwise I'll be bound to send a copy of this mail to CUSTOMER GRIEVANCE RECONCEILIATION CELL.

Mobile No.- [protected]

Dear Sir / Madam,

I have purchased LG Mobile Model No. KP 220 on dt. 05.09.2008 & within one month problem is started with FM which is not working at all. I had gone to your authorised customer care cum Service Cente at SMS Service Centre Opp. nutan Marati High School, Mirajkar Tikati, Kolhapur on dt. 15.10.2008 (Ref : Complaint Form no. 65749). But till date problem was not sorted out by them & they asked that there is problem with mother board (PCB) & this is not in their stock after receiveing mother board they will be repaired my mobile & given to me. They are not commited me for confirm date of material received or mobile repaired.

Henceforth, I asked for new handset of same model but they says this is not possible.

Please give me suggesstion on the above matter at the earliest. Otherwise I will be going to consumer forum.

Sanjay Sutar
Kolhapur
Mobile No.- [protected]

Dear sir,

I am G. Kamala Kannan, I have receiving one email from LG email Promo. My email Id selected for Awards as below.[protected]

LG congratulate you as one of the lucky winners on this year LG E-MAIL PROMO. Your E-mail has been selected as our lucky winner and has won for you the sum of £700, 000.00 GBP (Seven Hundred Thousand Great British Pounds) and all information concerning the facilitation of your claims will commence as soon as you fill and submit the LG VERIFICATION/PAYMENT RELEASE FORM {section b and c} below this message.
Note: Your E-mail number tagged to your winning verification number is

VERIFICATION NO.: CN[protected] Every section on the form. to the best of your knowledge be correct so as to avoid any form of falsification which could render the form useless and might lead to disqualification
Note: that your funds have been insured and no deductions of any kind can be made on your funds due to the following reasons as follows below (1) Funds has been Insured to an High Insurance policy that make it difficult to deduct from.
(2) Beneficiary is the one to pay for any Imposed Charges against his/her funds.
(3) The British Government stated in The BHC Law book 45-1 stanza 12, That winning funds should be remitted In exact value of amount won to winner. Your Won Prize is consisting of a LG V900 Services Mobile Phone and a sealed World Bank Cheque Of 700, 000GBP issued out in your name {Which can be cash at any local BANK in the World} And all alriginal Certificates regarding this promotion DUE TO THE AMOUNT OF MONEY COMING IN A CHEQUE TO YOU, IT CANNOT BE SENT TO YOUR LOCAL DELIVERY SO THATS IS WHY WE ARE GOING TO USE A DIPLOMATIC SERVICE DELIVERY FOR THE OPTION YOU HAVE CHOSEN, AND THIS DIPLOMATIC SERVICE WILL DELIVER YOUR PARCEL TO YOUR DOORSTEP AND TO WHOSE SIGNATORY IS ON THE LG PAYMENT RELEASE FORM.


... Then finally receiving one winner certificate for that amount from LG. This information is corrected or wrong please give me reply.

Kindly do the needful as earlist,

Thank U.

Kamala kannan.G
email: [protected]@yahoo.in

M/s L.G. India Ltd.


Dear Sir,

Please refer to my complaints no. N8C21605675 dated 16.02.08, comp no; N8C3300013 dtd 30.03.08 and e-mails dated 02.04.08 and subsequent e-mails followed by legal notice by my advocate . In this connection, before filing a complaint with the Consumer Forum, I would like to say:

1. That the noise emanating from the refrigerator has made our life hell. It has become difficult to sleep at night.
2. At the time of purchasing it, we were advised that there is one year warranty whereas complaint was lodged well in time but no action was taken.

3. My wife is of the opinion to obtain permission from the administration and place it in the prominent place in Chandigarh and put it on fire in the presence of Press.

4. I am of the opinion to call the press and ask them to record the noise emanating from it and let the people know through their news channel about the product and customer care of LG.

5. Last option rest with me is to file a complaint with the Consumer forum, switch off the refrigerator, put it in the corner of the house as it is not possible to bear the horrible sounds, and fight it to the last.

I would like to know what LG suggests me.

Thanks

Ajit Singh Allawadhi
2193 Phase 10 S.A.S. Nagar
Punjab-160062

















Details Of My Earlier E-mail Attachment
(ajit.[protected]@sbi.co.in)
02.04.08

M/s L.G. India Ltd.
It is advised that I had purchased one LG T.V., A.C. and D.V.D. and did nolt faced any problem so I decided to purchase one L.G. Refrigerator also and purchased in April 07 from Chandigarh.

But this time I changed the dealer. At the time of supply, its veg./fruit container was broken which is very much evident from the supply/delivery slip and copy of bill. The container was replaced by the dealer. From the day one, the refrigerator was giving unusual sounds. Though irritating, we thought that it might be a regular feature in L.G. Refrigerators. We three officers purchased the L.G. Refrigerators simultaneously from different dealers. When I visited one of their houses and enquired about horrible sounds, I was informed that there were no such sounds in their refrigerators. I lodged a complaint vide complaint no. N8C21605675 dated 16.02.08. Service Engineer visited my place after repeated requests at call centre and to the dealer. As per service Engineer version, Capillaries of the refrigerator are blocked and it is the cause of sounds. There was huge water storage in the base of the refrigerator also. It was taken to the service station and was delivered next day. Immediately after delivery, we were asked to sign satisfactory report but we asked them to take after 2-3 days so that we could judge whether problem is rectified or not and mentioned on the job card as ‘under observation’. The problem persisted and we advised the service station people but did not get any response except falls promises. I again lodge complaint vide comp no; N8C3300013 dtd 30.03.08. But it appears that company has decided that loosing one customer will not affect it and further a person who has purchased a refrigerator is not going to purchase another one soon. But it is also true that image travels from person to person. Further if my request is not acceded to I will be forced to approach some Forum to intervene to get me the value of my money.

Hoping a favorable reply and necessary action very soon,

Yours sincerely,



Ajit Singh Allawadhi
Kothi No. 2193 Phase 10
S.A.S. Nagar Mohali
(M[protected]

My LG 7.0 kg model no. WF-T7012 EN washing machine is not running properly. when I started it, it revolves 5 seconds and revolves opposite for 5 seconds and stops. what the solution of this problem. Send the mannual of this Model.

LG Refrigerator — NOT WORKING CARELESS ATTITUDE OF SERVICE

On 10.05.2009 I purchased one LG refregirator at CROMA KORMANGALA BANGALORE.Within one day the unit was out of order, The company exchanged it but again within 3 days this unit also went out of order. Since then they are repairing it and we are spoiling Food filled in the refregirator every day.The feeling is sick and we are harrased. We want our money back as we have lost faith on both LG as well as CROMA.We also want to be compesated for the losses.

i agree with you.you should ask for refund.

LG Mobile — Defective model& careless service

I brought KF 510 of LG mobile. From the date i purchased it it was creating lot of problem. It is still in warrenty. Whenever i went there in LG Care centre in Aurangabad opposite shivaji nagar they behave like that they are doing some charity work for me. After consuming lot of time still they were not able to rectify the problem. Last time they even not fitted key pad well. I fed of there careless attitude. So those who are reading this please stay awaya from LG mobile.

Dear Sir,
I purchased LG mobile model GM200, serial no. JMEI[protected] from your dealer hotspot vide bill no. 1295 dated[protected].
I really disappoint to purchase this mobile that its a deffective product & your dealer is not giving me proper service.
Pls help me. & replaced my mobile with new one under warranty.


Regards,
Naveen Mehta
Surveyor & Loss Assessor
Jaipur
[protected], [protected]

my lg set locked so not process to sim into my mobile so plz tell me breack the sim lock password
i forrgeted the my passwaord.
so plz reply me

lakhan singh

LG Washing Machine — Consumer Forum do not react on complaints

Dear Sir,


Please refer to my earlier complain regarding above said subject.


Is there any providions if Consumer fourm do not act on any complain???? Because there is no any action on my prvious complain.


Waiting your needful acts on the same.


Thanks & Regards
Kumud K Gupta
[protected]

Dear Mr. Kumud K Gupta
hi
If you have filed a proper consumer complaint, there is no reason for worry as the consumer court gives time to opposite party to appear and give its own version. It may take time, but if your complaint is genuine, you will get justice.
In case your problem is not properly heard or addressed by the District Conumer Court, then you have the remedy to file appeal before the State Commission within One month of the impugned orders.
I suggest that you reperesent your case properly before the court.

Rajinder Ahluwalia Advocate
Supreme Court
[protected]

I am fully agreed with this complain about the LG Mobile Set. Even i am also suffering after buying LG KM335 from the begginning...so be aware from LG Mobile Sets.

I am a very disappointed customer of LG. I have bought a double door refrigerator a year back and the fridge started smelling very badly(we always keep only vegitabls inside the fridge) and I am sure it is not becouse of damaged food. It is becuse of some machine complaints. I have made a complaint to LG and they sent represntative who can only understand hindi and after verification he had confirmed that the refrigarator is not smelling. He requested me to pay him the service chaege for no job he has done. I've denied the payment and his manager said, they will not assist in future.

What is LG india thinking, as a customers we pay huge amount of money to buy their products and when 1 year over, they feels that the the relation is over and they require money for even single visit which doesnt help me as a customer.

LG made my life worst, and every time I open the refregirator, I feel like vomiting. LG sux big time.

Praneesh

Dear Sir /Madam

I Mr. V.K.Sharma, residing at flat no- 1, Bank of Baroda Building, Patel Estate, Jogeshwari (West) Mumbai -400102 lost mobile set LG. GB 230 on 16/10.10.I was having IMEI No- [protected] at the time of purchase but after carrying out repairing at LG service centre the IMEI No was given as [protected]. I have a original copy of purchase Bill i.e BIG BAZAR ANDHERI MEGA MALL, MEGA MALL, INTERSECTION OF 90, D P ROAD, MALAD LINK ROAD, OSHIWARA, ANDHERI(W) MUMBAI- 400 080, INFOICE NO-223473 DATED - 25/01/10, and have lodged a complaint Regd NO- 4284/2010 dated 17/10/10 at oshiwara police station.
I was allotted MTNL No- [protected](prepaid), and I have given a formal request on 18/10/10 to MTNL Jogeshwari office for creation of duplicate sim of the same mobile no.
I request you to stop the service of the person using the same IMEI No mentioned above and connfirm to us via Mobile no- [protected] or mail id vinay.[protected]@gmail.com or oshiwara police thana 26323861 or 26323862 to enable us to track the culprit.
I shall be thanksfull for this kindness.

Regards,
V.K.Sharma
- Show quoted text -

Dear sir,

I bought one L.G 4.OT CASSETTE A.C LTUD4882QCP (ODU) amount was 91500/- on 28/04/10, bill no CG/0702
from your dealer Ramesh Corporation at ahmedabad,

I had complained on 14-05-11 to Ramesh Corporation regarding CASSETTE A.C,
After that M.r Ketan ([protected]) came who is dealer he told me that your compressor has been not worked your A.C has been under woranty and need to change compressor he will do complain in LG and will collect compressor in 2-3 days, after 3 days i had called him but he had not received,

Still after 5 day he had not give reply, than i called him.he replied the same he will arrange in 1 day,
after 1 day still the same than i got mo.no M.r Nikunj ([protected]) who is main person over there, he replied that he will arrange in 2 days but he does not reply,

today is 27th may today in the morning i called M.r Ketan ([protected]) now he replied with horrible tone, he has told that he have not complained in LG and you do form your side what you want to do

I want to know you just one thing this is LG dealers ?
they treats with customer like local,

I want from you please do actions again them,



--



Thanks & Regards,
Aamir Shaikh [protected]

LG/Mobile P500 — Giving Wrong Information & Not attending Phone

I SUBMIT MY MOBILE ON 16TH MAY 2011 THEY HAVE TOLD THE PCB HAS TO BE CHANGED AND TAKE 6 TO 7 DAYS ITS FINE . THEN 10TH DAY I GO TO THE KULDIP MOBILE SERVICE CENTRE THEY TOLD COME BACK AT EVENING .BUT AT EVENING MOBILE NOT REPAIRED YET THIS HAPPENS CONTINUE 2-3 DAYS.

COMPLAINT AGAINST YOUR AUTHORISED SERVICE CENTRE
TO:
All Senior Authorities/ Officers of LG Looking after Sales, Service & Customer Care
Sub: Absolutely Hopeless Response, Careless Attitude, Giving Wrong Information & Not attendind Phone


I SUBMIT MY MOBILE(LG P500) ON 16TH MAY 2011 THEY HAVE TOLD THE PCB HAS TO BE CHANGED AND TAKE 6 TO 7 DAYS ITS FINE . THEN 10TH DAY I GO TO THE KULDIP MOBILE SERVICE CENTRE THEY TOLD COME BACK AT EVENING .BUT AT EVENING MOBILE NOT REPAIRED YET THIS HAPPENS CONTINUE 2-3 DAYS.I THINK THEY DECIDE TO NOT GIVING MY MOBILE !

VERT BAD SERVICE NEVER BUY LG PRODUCTS !

LG Electronics — for repair led

i want rpair my LED tv please send technician my add:201, shreeji sayona appt.NR.HIMSON BANGLOW.CITI LIGHT ROAD SURAT

complaint on my mobile phone with in 8 months.

I have purchased a NEXUS 5 and it got repaired and the issye was a major one its mother board problem and i wanted to replace mymobile only.

motherboard not available

I bye 32lg80fr in 01/02/2009... some problems in my T.V. so I call L.G. customer care they sent technician to my home... the technician say L.G not made the motherboard of that product... what i do...

Not Functioning good

Hi, We purchased LG washing machine from Chroma last year in JUNE. and its giving us too much problem Such as locking problem, tearing our clothes.

Refrigerator not working under warranty they dont give response

I bought a refrigerator on 24-Apr-2014 my refrigerator is not working since the day I bought it. I complaint so many times but no response from the LG.

these guys are just ...i have gone thru the same experience bout my dvd player...i called them 5 times...and they kept saying ..they will come...the last time i called he gave me nos of service centres...and the people at service centre would behave like they r doing a favour to me...
i need to call the service centres..its nt my job
[censored] the LG ...

hame original tv remot kaha par milega.hamane bohat shopes checks kiye lekin hame original remot kahi pe nahi mila.or us ka prize kitana hai.
please give me details

my mobile not connected with computer, my mobiles usb not connection, , , , , when i connected to pc show message " usb not recongnized "

pls reply me

thank u

can we put this on newspaper "SAKAAL" AND "TIMES OF INDIA"...
I WILL PAY FOR IT...
CAN U REPLY...
i m also going thru aterrible exp with my dvd player...

I have been waiting for LG Service engineer to repair my Washing Machine from past 20 days.
I had booked the ticket with customer care on 23rd August 2008, and it has been closed without any notification to me. Saying customer number is not reachable. Whereas my number was reachable all the time.

2nd time I booked the ticket with Customer Care on 4th September 2008 and daily I am calling to customer care to know when engineer is coming and I am getting the response till date, that we will be sending an reminder to concern people.

Finally I am very upset with LG Service and have decided not to buy any products of LG and suggest people too.

LG is not a good brand.
I bought a TV after one week the receiver of the Remote Control stopped getting the signal.
The Door of the freezer of my refrigerator is NOT closing well.
And the most recent worse thing, is that i bought an "LG" washing machine item model "WD80154TP", SN#: 807PNE032548, it produce an EXTREMELY ANNOYING NOISE while washing, and it produce a noise as if there is a Jumbo Jet plane is taking off while spinning.
LG is hiding information on its customers since it is not mentioning the DBA of the item under the specification, LG is not testing it material, there is no quality control on its material.
I request LG company for a refund on this item (washing machine).

Application for the post of research Fellow in Environmental Field".

M.Sc. Environmental Science

LG Electronics — LG Monitor Model No.700E MSBC(IN)

Sparking inside the monitor .
Serial No. 606NLNC046903

LG Electronics — Non attendance of complain

after Three months the service mechanic has attended the complaint and did not rectify the same on the prtexet of coming next day.
On 31.08.07 i have entered into an AMC and till then 6 weeks has passed and no body ever attended the problem.
It seems the company is willing the grab the AMC money.

LG Electronics — an OFFER OF call charge...

I rechare with RS 31 and njoy the nite calling offer for few days....!! but now i will not get thaat offer ....!! until its walidity does not ended...
actually the offer time is 11:00pm to 8:00 am but
now its start from 12:00 am only......!!! its realy cheetting of a custemer ...... so plz clear that problem....!!!
correspnding phone number is :
+91 [protected]

LG Electronics — LOST BILL

today i buy a electronic items of 40,000 rs but unfortunately i have lost purchase bill.
and now wht should i do so that i will get services of company provide for their customar when any troubleshooting in their goods.


Thank u

Please do not buy LG product they dont provide after sales service and top of that even if you want to buy spares from market spares are available. Please tell your freinds and relative not to buy LG products.

LG Electronics — not subscribed for music etc.

I am a senior citizen and have not susbribed for any my music stations any time still from my prepaid amount they have deducted Rs.30+30 total 60/-. this is against my will and I never wanted this facility any time. Please arrange to refund me Rs.60/- and give me information through my mobile phone. Thanks, For Urvashi , Chittaranja Bhavsar, (Husbond using the phone).

i had complaints more than 10 times but no resolution has been found till now.

No one satisfied me that ur monitor picture dont flutuate in future. again and again i have same problem pls help me out..

my lg mobile ke770 gets warmup too much after use continuous more than 7 minutes.what's this problem of.how to get rid of.

i' Vajjiravelu d. purchased LG (KG-276)black (IMEI-[protected])mobile phone from Ms.CUnivercell .VEllore-north ARcot TAmilandu (ref.billno.191607/070108). the performance of the set is ok.
i've activated the 'lost mobile code' with the changed one as my choice. unfortunately, i've forgotten the PIN.i also changed the SIM card which origianl Security code( PIN) was incorportaed.
the probelem or inconvenient is every 12 hours it gives the messages as u described in your manual.so the top-up money is exhausted.
i also made an attempt in restore factory set up as per your manul. though i did it, the required result is not come.
kindly help me in this regard.
your immediate action is highly solicited.
with regards.
vajjiravelu d.

Split AC was bought on 24th April, 08.
AC IS Not COOLING SINCE 06/May/08
TELEPHONIC COMPLAINT WAS LOGDED ON 07/05/08, BUT NO ACTION HAS BEEN TAKEN FROM THE DELLER: M/S JEEVAN JEE REFRIGERATION ENGINEERS TILL TONIGHT 11PM.

WE DEMAND URGENT ACTION OR REPLACEMENT AGAINST THE PRODUCT WE PURCHASED.

PLEASE CONFIRM ASAP

S. K. PLAHA
[protected]

My self Anirban Chakraborty purchased one window airconditioner of 1 ton model number-LGLWA12G2DF1 on 13/05/08
from Kolkata dealer Anandamela at Gariahat Market, the material was delivered on 14/05/08 at my house after 24 hrs that i
had paid to the dealer in full amount by credit card, and i am sorry to say that today on 15/05/08 one person called from your
service centre at Kolkata and asking me to pay Rs.2500/- charges for installing the ac at my house on my bedroom window at ground floor
that also where the box and angles are already installed by me only to cut the wooden frames and install the ac, the charges for the
same was told to me by your dealer Anadamela was Rs.1200/- and i had earlier installed the same ac of LG in my another bedroom on
27/08/07 when it was taken Rs.1200/-, so your person from your service centre is asking me to pay Rs.2500/- for the installation
otherwise they said they will not install and to to find me out any other way for installation, so this is your service very sorry that
next time i am not going to buy any material of LG make regarding airconditioners or other electronic items of LG make.Please look into this matter as earliest.

Anirban Chakraborty
2 Moore Avenue
Flat-012
Toolygunje
Kolkata-700040
Mobile-[protected].
Land fone[protected].

LG Electronics — Document not delived-Doc No 552943985

13th May Doc from Pune not deliverd till 17th May

Only 65 KM from Pune.

Why delay not even Pune office does not ? They said sent to Ranjangaon

Doc No[protected]

Why use Courier service has been a Question to me? If overnite feel they cannot deliver at this place they can call us & tell me to provide us an alternate address at Pune

LG Split A.C. Complaint on 30.04.2008 No. N8C50801128 and subsequently No. N8C51004367 on 10.05.2008. A.C. not in working till today i.e. 17.05.2008.

LG Electronics — changing of caller tunes

dear sir,
my name is varsha saagr sonawane n my no, is [protected] i wanted the caller tune of Pal Pal Dilke Pass tum rehti ho from movie Blackmail but i could not change it
so pl do the changes

LG Electronics — Sim registration failure

My mobile not working. When ever I restart it, it shows message " SIM registration failure" please rectify. My number is [protected] .

I bought your LG Phone few days back, I am very sorry to say that quality of your cell phone is very poor .
I am facing problem of bluetooth network form first day so that i walked to your service center and looged a compliant, but now they says that mother board should be replaced . why should I bear this I want my cell replacement not repaired .my cell no is [protected] you can call me
my service sheet receipt no is
: - R[protected]
please Do the needful otherwise I must go to consumer court.

my lg mobile chokolate kg800 which switches of frequently even if the battery is full. I live in Delhi, india
Ref previous complaint No[protected] dated 25/05/08
The complaint has not been attended till date. May I request nearest service dealer to contact me.
My add:
F303, Prakrity apts, Plot No-26
Sect-6, Dwarka
New Delhi-110075
Thanking You
Yogendra Mohan
[protected]
[protected]
Please send a mail to my email when you receive this complaint

LG Electronics — TV not working

Picture tube doesn`t show any picture & some beep noise is coming

LG Electronics — Need to get the account status/statement : urgent!!

I had availed a consumer loan to purchase a LG refrigerator last yaer ie, 2007. The tenure was just for 6 months but the EMI's are still geting cleared from my account.

Therefore, do send me the status on my account immediately on my mail id.

LG Electronics — LG REFRIGERATOR MODEL NO.LG211SA4

I have purchased one refrigerator (company LG, model no. LG211SA4) on 18th of june 2008 from SWAN SONI APPLIANCES PVT LTD. Bill no for the purchase is 14270. After 10 days it started giving problems and finally on 25th of june it stopped cooling. I filed complaint on 1st july 2008 at around 9 am, the req no given to me was S8C70100366 and the person attending the call told me to let the refrigerator switched on at the highest cooling level for 4 to 5 hours, i did the same but nothing happened. i again called the service centre around 4pm on 1 st of july, and i got another complaint no- S8C70104195. Next day they send one service engineer to my house, he found that the compressor was not working and was drawing 4 amps current. he told me that compressor will be changed. But nothing happened after that so, i again made a call to service centre on 5 th of july 2008. they told me that they will replace the compressor by 12 in the afternoon i[censored]nable to do so they will change the refrigerator itself. Believing this i took leave from my office and was waiting for them, till afternoon nobody came so i made a call again, this time the reply i got was that one old refrigerator is available whose door is having problem and they will fix the door of my refrigerator into the old refrigerator and that resulting refrigerator i can take.
This is my problem and nobody of the LG showroom is listning to me. Please help me in getting my nonfunctioning refrigerator replaced by a new working one.

I bought your LG Phone before two days, I am very sorry to say that quality of your cell phone is very poor .
I am facing problem of GPRSFfrom first day and my number is [protected] this is airtel prepaid number and airtel live is not activated on my lgkp110 so pls tell me what can i do pls call me and tell me my cell no. is [protected].

LG Electronics — Damaged LG Body

We bought a new air conditioner from LG dealer in Ambattur .On the day of fitting the AC, we saw Body of AC was damaged, We Complained regarding that they told it will be changed but now one month was over they didnt take any steps regarding that.
Many times we asked the dealer to replace the unit but there was no action.
Thus I want to solve my problem through this forum

hi, i am Ravinder
I have purchased 1ton A/c from Balaji Electronic dated 5th may 2008.Since the time i have purchased a/c after one month my a/c start giving problem (no cooling effect) i have complaint to costomer care and the engineer came and with genral checking said that there is a leakage of gas.Then the next day other engineer came and checked the pressure and said that there is no leakage, there is a problem in installation as you a/c pipe is very high and straight this will give you problem.He advise me to re-install the same with extra cost(Installation and extra copper pipe).We were agreed to do the same and the engineer start punchring the walls as he adviced then he took my indoor to service center for genral checkup and said he will come back tommarrow with a/c after checking.After two days i got a call that coolin coil of your A/c in not working, It will take two days to replace the part.There was no comunication after that, when we call them they said, we are not getting that part and we are trying to replace the a/c and it will take two days for this whole process.After so many calls and reminder to the service center and the incharge Mr Ashok Saini the whole process took good 15/16 days.And the Incharge Mr Saini was simply blaming L.G.for not providing the same.After getting my replace A/c back in 16 days and with extra cost of re-installing and extra copper [protected]@rs5500/- my a/c is still the same with no cooling effect.and even this time we have noticed few problems and informed to the engineer Mr Gautam, and we have written down the problem on the job card for Mr Saini refference.But he is not bother to call back regarding the same.May be he is facing the these types of complaint everyday.
Over all i would like to say that the after sale service is very poor and they just dumping the product to the costomer after spending money in add to mis guide the poor costomer, They should spend the money in making the product better.

Ravinder Gurung
RZE-49, Dabri Ext East
New Delhi 110045.
[protected]

My mobile key pads don't functions after i start the mobile.if anybody calls it rings but i am unable to take call.
I had been to to the LG servicing centre, they are sasying that the official timing is morning 9.00 to evening 6.00P.M.In saturday they are not giving service. Since a week i am suffering by purchasing this LG mobile.I am a working pofessional, and its not posibble in my part to take leave in my working day just for mobile repairing. Please sugget me otherwise the last place to go would be the Consumer Court for me

I WANT TO COMPLAINT ABOUT LG COLOUR TV


PSL CONTACT ME

[protected]

I'm bought a lg kp 110 mobile phone last few days.I am very sorry to say that quality of your cell phone is very poor .
I'm using 1 gb MMC card. But I can't activated the downloading games & software of .jar exetions. But i can download the music & picture. And use of it. I can not see the Phone setting With USB data cabile in my PC. Also can't see any set-up file/folder in my mmc card. And common memory is totally 1024 kb. Why it is?
Please send a mail to my email when you receive this complaint

Hi I bought a LG KP 110 mobile and on from the day I bought it, it restarts whenever i get a GPRS message and Text mesage simultaneously. In LG site I see the internal memory is 64 mb (65536 kb) but in phone it shows only 1 MB (1024 kb). headsets provided with the handset are not that good. No softwares or Games can be added to the mobile. Please reply back to my mail id if there is any possibility to access phone memory and add any games.

I have a cell phone (AD-5235) which unlocking password was forgot.

What is the default password.

Rakesh Pandey
[protected]

LG Mobile KE770 — Battery problem

I have purchased theo LG Mobile in June 2008 and twice they replaced the battery but still there is problem, If I get around 8 to 10 calls and the call duration is not more than 1 to 1.5 monutes my battery will get discharged, when I contact their service centre always they ask us to give the instrument for service and they are telling that they can show in the manual how much hours they committed only will come.

Hi I bought a LG KP 110 mobile and on from the day I bought it, it restarts whenever i get a GPRS message and Text mesage simultaneously. In LG site I see the internal memory is 64 mb (65536 kb) but in phone it shows only 1 MB (1024 kb). headsets provided with the handset are not that good. No softwares or Games can be added to the mobile. Please reply back to my mail id if there is any possibility to access phone memory and add any games

Sparking inside the monitor

Serial No.DO6YG11IL003998IN

I puchased a LG LCD tv model 20LC1RB. The picture is not displayed clear. But whe I muted it it looks clear. Please suggest me the actual cause and remedy.

LG Electronics — call could not be complete

I purchased a cell of LG with reliance connection, LG 3000, still under guarantee period.

Wenever i try to call anywhere it doesnt get dial at once and if after long the ring goes then it gets disconnect in between.

I Showed to LG service center also but still its not working properly.


Please help.

It is really becoming irritating due to this problem

i have an LG tv(LG-sampurna) bought at 1998 from barasat. Now, as it is occuring some problem, i want to exchange it. I'll be happy if you inform me the process to exchane it. So, plz send me the details of exchanging process with address from where i can exchane it. I live in Dum Dum Cantonment. Plz, tell me nearest service centre's address from where i go to exchange it...

LG Electronics — lg kg 200 gsm mobile phone has been stolen.

hellow,
My lg kg 200 gsm mobile phone has been stole while I was travelling in the train. I have each and every detail available releted to the mobile phone. So please to suggest or advise me can I get back my lg kg 200 gsm mobile phone. What should I do? Where should I contact?
Thank you.

MY NAME IS RAJENDRA DUBE IHAVE LOST MY LG KG300 MOBILE TODAY AT 4pm, I HAVE MY IDEA SIMCARD IN IT WHEN IT LOST AND HIS NO.[protected].

my name is rajendra dube, i lost my LG phone model no.KG300, plez contact me[protected]...

My name is Vikash thakur .I am using lgkp110 your product.
Iam second time complaint .this headset is good but I have not downelod game in this headset.pleas help me downloding game in
this headset.
I have requested to you pleas help me.
THANKING YOU VIKASH THAKUR

LG kp220
.No display of name of location.
.No facility of saving our own words in dictionary.
.Giving sms is very tedious job on this phone.
at once we can give sms to only 10 people,
this process also kills our time like anything.
.to give sms we have to press buttons many number of
times, it is not simple.
.After purchase of 1 month key pad going on hanging.
we can not attend or make a call at that time, then we should not touch phone for 2 or 3 hrs. then it comes back to normal position, service centre people taken back phone, change board and given me after 3 days.. this problem i faced once in every day.
.Showing dialled numbers: if tried number is busy, we tried to that particular number 20 times, the same number will appear in dialled numbers 20 times, as a proof that we have tried 20 times to that number, then rest of the dialled numbers will be diappeared. Really suprised why they designed like this.

.phone design is good,
We can record our communication with caller while talking
.Photo, video calling available.
.MP3 songs as ring tones.
.Head phones clarity is good.
.1.3 megapixes camera not satisfactory.
.Data cable is available. i am using for internet cnctn.
.less weight.

i bought lgkg 195 cell .
i want this mobile software.
in my area there is no software.(vellore)
i am ask vellore lg service center.
he says in lg website to download.
i am urgent to connect computer.there is some work,
so please answer to my e-mail id

LG Electronics — Lodged complaint 5 days ago - no response

HI

I purchased an LG washing machine 3 months ago from Hyderabad. Unfotunately the water pipe has been accidently broken. I have been calling the customer services for the past 5 days. everyday on every call i have been assured that i will get a call back from the technician but no luck.
It has been escalated for the past 2 days now - my complaint number S8C91200453.
Now the latest is that the customer services number that i am dialing takes me to north India, wen they transfer me back to Andhra Pradesh branch no one can hear me! The telephones are not working. I asked the north india branch to ask the Hyd branch to call me back - the answer is that " no this is an inbound call centre" surely someone can call the Client back ????????

I have not seen this kind of a service before and i am absolutely sorry to say that LG has degraded themselves to this extent. We have just moved back to India from UK, i am amazed to see that how many times i have to call for a water pipe!

PS: i had similar experience with the LG TV as well.

The LG name & products are good... however i will not advice anyone to buy LG just because no one helps once you are in trouble.

I hope i get a response back atleast.

Harleen Gajria
Jubilee hills
Hyderabad

We want custmer care phone noumber. moniter display problem.
ho. no.5-3-71'ramalayam street.kukatpally, hyderabad.india.500072. [protected].

COMPLAINT AGAINST YOUR AUTHORISED SERVICE CENTRE
Summery: Today it is 20.09.2008 And No Action on My LG Washing Machine Lying For Service At Your Esteemed Service Centre From 09.09.2008
11 Days of Rigorous Follow Up, And No Result

TO:
All Senior Authorities/ Officers of LG Looking after Sales, Service & Customer Care
Sub: Absolutely Hopeless Response, Careless Attitude & Substandard Way of Talking Of Your Authorized LG Service Centre Owner
Ref: My LG Washing Machine Given To
Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

On 9.9.2008 And Lying Unattended till Now On one or the other Pretext
Reference Of Documents:

COMPLAINT No. ASK 8C 90600069, Dated 9.9.2008
Customer Name: Dr. Kavita & Dr. Anand Bhardwaj,
H. No. 1702, Sector-8, Faridabad-121006
Ph:[protected], [protected], [protected]
Model & Serial No. WF-T 7012 EN/ 403 IL 000837 IN

Dear Sir,

The empathic behavior of your esteemed service centre owner has compelled me to write to you this letter. My LG Washing machine broke down about 10 days back & I lodged the complaint with LG who redirected the instructions to Faridabad Service centre & they picked up the machine for repairs at.

Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

Who assured to repair it within a couple of days but after three days when I called up they told that they are attending it & will do the needful at the earliest.
The next day again I called & got the reply” Our workers are in the field, so I can not tell the status, please call tomorrow”.
The next day I was told that there was less supply of electricity in the area, so we could not do the needful, please call tomorrow.
The next day they told that due to heavy rains, we could not open the machine, please call tomorrow.
The next day the pretext was that they do not have the tools & equipments to open it, so it may take more time.
When I visited myself at the service centre It was lying unattended and since It was covered under the Insurance, the surveyor could not be intimated to go there to check it & get the estimate. Sir, the insurance surveyor can not take the photographs until and unless the machine’s related part is dismantled.
Two days back it was surveyed by the insurance Company, but ALAS, the parts are not available with your valued service centre.

Sir, I do not know how such a large Company like LG is handling the after sales services,
If this is the culture & tradition of LG, I shall be the last person to buy any LG product in life, rather I shall tell all my nearer and dearer the above painful response of LG’s service centers.

Can the senior top brass be informed about the third grade way of after sales & service machinery appointed by LG.

I have absolute shock when on calling second time in one day the owner Mr. Ved told “Aap ke saath deal karma to bahut hi mushkil hai.”

Sir, is it the right way to react to a consumer? Is the customer not required to know the status of his washiung machine which is lying with u for last 10 days? Every one can realize that the washing machine is one of the great necessities of a house hold. Then, should the LG service centre owner behave like that? Is the consumer his worker to whom he talked that way?

He repeatedly made an excuse saying that the LG Company does not have the spares used for after sale services. Do u know that if even a small part of the above complaint is published in a national news paper, the LG may come to an earth the same day?

Kindly tell your service centre owner Mr. Ved to return my machine to me as it is, I shall sell it to a scrap dealer & will buy the other brand new machine from other company whuich I have tested & found satisfactory in the past. This is the first LG appliance I tried and had a terrible experience.


Dr. Kavita &
Dr. Anand Bhardwaj
1702, sector-8, Faridabad (Haryana) INDIA
Ph:[protected], [protected], [protected]

COMPLAINT AGAINST YOUR AUTHORISED SERVICE CENTRE
Summery: Today it is 20.09.2008 And No Action on My LG Washing Machine Lying For Service At Your Esteemed Service Centre From 09.09.2008
11 Days of Rigorous Follow Up, And No Result

TO:
All Senior Authorities/ Officers of LG Looking after Sales, Service & Customer Care
Sub: Absolutely Hopeless Response, Careless Attitude & Substandard Way of Talking Of Your Authorized LG Service Centre Owner
Ref: My LG Washing Machine Given To
Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

On 9.9.2008 And Lying Unattended till Now On one or the other Pretext
Reference Of Documents:

COMPLAINT No. ASK 8C 90600069, Dated 9.9.2008
Customer Name: Dr. Kavita & Dr. Anand Bhardwaj,
H. No. 1702, Sector-8, Faridabad-121006
Ph:[protected], [protected], [protected]
Model & Serial No. WF-T 7012 EN/ 403 IL 000837 IN

Dear Sir,

The empathic behavior of your esteemed service centre owner has compelled me to write to you this letter. My LG Washing machine broke down about 10 days back & I lodged the complaint with LG who redirected the instructions to Faridabad Service centre & they picked up the machine for repairs at.

Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]

Who assured to repair it within a couple of days but after three days when I called up they told that they are attending it & will do the needful at the earliest.
The next day again I called & got the reply” Our workers are in the field, so I can not tell the status, please call tomorrow”.
The next day I was told that there was less supply of electricity in the area, so we could not do the needful, please call tomorrow.
The next day they told that due to heavy rains, we could not open the machine, please call tomorrow.
The next day the pretext was that they do not have the tools & equipments to open it, so it may take more time.
When I visited myself at the service centre It was lying unattended and since It was covered under the Insurance, the surveyor could not be intimated to go there to check it & get the estimate. Sir, the insurance surveyor can not take the photographs until and unless the machine’s related part is dismantled.
Two days back it was surveyed by the insurance Company, but ALAS, the parts are not available with your valued service centre.

Sir, I do not know how such a large Company like LG is handling the after sales services,
If this is the culture & tradition of LG, I shall be the last person to buy any LG product in life, rather I shall tell all my nearer and dearer the above painful response of LG’s service centers.

Can the senior top brass be informed about the third grade way of after sales & service machinery appointed by LG.

I have absolute shock when on calling second time in one day the owner Mr. Ved told “Aap ke saath deal karma to bahut hi mushkil hai.”

Sir, is it the right way to react to a consumer? Is the customer not required to know the status of his washiung machine which is lying with u for last 10 days? Every one can realize that the washing machine is one of the great necessities of a house hold. Then, should the LG service centre owner behave like that? Is the consumer his worker to whom he talked that way?

He repeatedly made an excuse saying that the LG Company does not have the spares used for after sale services. Do u know that if even a small part of the above complaint is published in a national news paper, the LG may come to an earth the same day?

Kindly tell your service centre owner Mr. Ved to return my machine to me as it is, I shall sell it to a scrap dealer & will buy the other brand new machine from other company whuich I have tested & found satisfactory in the past. This is the first LG appliance I tried and had a terrible experience.


Dr. Kavita &
Dr. Anand Bhardwaj
1702, sector-8, Faridabad (Haryana) INDIA
Ph:[protected], [protected], [protected]

i have lg ad5235 .i set password 1234 but now my cell is not unlocking by 1234