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LG Electronics Complaints & Reviews

3.1
Updated: Dec 15, 2025
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G
Girish P Sonar
from Bengaluru, Karnataka
Sep 15, 2008
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Purchased LG TV set model:29FU3AG on 2/08/2008. I noticed an errant and violent sound from speaker randomly.The complaint numbers I booked with LG customer care are:W8C83004439,
W8C82605431. The service engineer came and done something but the problem did not resolve and additional problems such as continuous humming sound, out of frame picture, darkness etc. started to appear.
I have approached LG service by email either to replace the set or refund the money.Waiting for their response.
Girish P Sonar, Pune
Aug 14, 2020
Complaint marked as Resolved 
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    D
    Dakshesh Yogeshbhai Vani
    from Kolkata, West Bengal
    Sep 14, 2008
    Resolved
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    I have purchased one semi auto Washing Machine from Ramesh Corporation - C.G.Road, Ahmedabad - Gujarat - India, the Authrised Dealer on LG's Home Applinces - in Nov-2007.
    Subject matter of payment was EMI through Consu.Durable Loan from CitiFinancial - Ahmedabad. The Loan A/c No.is13990931 & Payment was made by giving 8PDC of rs.700 each falling on 5th of every month. At present all the PDC's are cleared for payment in Aug-2008, & payment of Loan is made in full. Till Date I Have not received No Objection Certificate - NOC agst.the product. from the CitiFinancial. I aproached frequently in all the branches of Citifinancial at Ahmedabad, but no response is given.
    Please look at the matter & Do needful in this regard.

    Thanks in Anticipation of your Best Cooperation.

    Dakshesh Y Vani
    Consu.Durable Loan A/c No.13990931
    Ahmedabad.

    Contact[protected], [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      M
      Melnaie Stineford
      Sep 12, 2008
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      I contacted LG Electronics a few months ago regarding a television I had paid a huge price for in 2006. This television was already breaking (halogen bulb going out, etc) and I had hardly had it—plus most of
      They agreed to swap my television because it was recalled.
      On September 4, 2008 a delivery company showed up representing LG Electronics. They took the defective unit and came in with the new telling me there was no power cord, manual, remote control, or 75 round cord. They only had the screen. The man called LG Electronics. LG Electronics told him they would overnight the above items to me. An hour after I got a phone call but didn’t get it because I was in the restroom. It was LG affirming they would overnight the items---the problem is is that the employee only said the remote and the manual was being sent. I called her back within 2 minutes to correct her. I got a machine—and left a message. On September 5, 2008 I received a package from LG Electronics. Inside was only the remote and a manual.. I called LG Electronics. The employee said that he could not help me. I insisted that he let me talk to a supervisor—he refused. My husband talked to him after I became frustrated. He told my husband—after some time he would send the cord (at least) overnight. Nothing came Saturday, Sunday or Monday. I have called every day since the cord did not arrive—one time I am told it will be sent—other times I am told I have to be transferred—I am and I get a machine. I have been told many times it was sent—but I never get it. I have been being given the run around and as of yesterday the guy actually laughed at me when I explained my frustration. He would not transfer me to his supervisor. Today I called and the guy said he will send it after five days. I told him I have waited long enough and I have already been told it was sent—several times—when it wasn’t. This fella said, “I don’t know what to tell you”.
      I have never been treated so poorly and this company has failed to help remedy my issue. Each time I call they act like they do not understand and I have to repeat myself over and over. When I leave messages no one calls back. No power cord—a television that is worthless.
      I have been refused supervisor mediation and I have been refused any alternatives in solving this matter. The television 2, 000.00—a lot of money
      Aug 14, 2020
      Complaint marked as Resolved 
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        K
        Kamarasu.Nagaraju
        from Kovilpatti, Tamil Nadu
        Sep 12, 2008
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        SIR
        i have purchased a LG make micro wave oven on 21st of august
        from housefull showroom at Hyderabad. the store people at the time of purchase told that a person will come to our home and demonstrate how to use the equipment within a week but till now no body has come and when i try to contact the store person on the phone, numbers given by them are always busy.and i have personnly visited and intimated them about the delay at that time they told that it will be done on the next day and still the delay in service is continued. the equipment which we purchased to use it and enjoy
        had become a source of sorrow at my home so i want to complaint about inconvinence occurred to me due to the negligence in the service of the store and concerned company people i wish i get justice from you sir
        thank you.
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          sandeep singh
          from Pune, Maharashtra
          Sep 12, 2008
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          I have bought the above fridge from one of the Co-op stores inside DAE township, Kalpakkam on 7/9/08.
          The inbuilt light of the fridge does not glow. After two days of plugging in, it has been discovered that the fridge does not cool to the requirement. The water stinks, if placed inside in a bottle, due to inadequate cooling.The service mechanic has come and instead of fixing the problem, has tried to make us believe that the temperature inside the fridge remains 30 degree centigrade. I have requested the stores manager to replace the machine, but instead doing the needful - has has been giving the verbal words only that it may be replaced. Why should I have a machine that does not work at the time of installation itself?
          Aug 14, 2020
          Complaint marked as Resolved 
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            Y
            Yogendra Manjunath
            from Bengaluru, Karnataka
            Sep 8, 2008
            Resolved
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            Dear Sir/Madam,

            This is regarding the LG 29 FLAT TV 29FE5AEE, which i bought in the name of B.M.Muniraju, on[protected] around 1.30 pm from Reliance digital, No 74, Prestige Feroze, Cunningham Road, Bengalooru-560052. we received television on[protected], at 3.45 pm, after a long wait since morning still it finally driveled. The delivery guy told us that the engineer will be coming in next 24 hour of delivery for unsealing of the package and check the television for proper functioning. After a long wait around 11 am the engineer unsealed the pack, on putting the TV on, the speaker of the new Television didn’t work, the engineer has again taken 24 hours for replacing the Television. Still waiting for the replacement of the Television.

            Moreover the service is very bad, no proper communication. At present Reliance Digital (as mentioned above) has promised us for the replacement of Television and the engineer will also check it by 4pm tomorrow[protected]. If it is not done I have to cancel my purchase from your store. Kindly do the needful at the earliest.
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              Sanjay Shringarpure
              from Pune, Maharashtra
              Sep 5, 2008
              Resolved
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              I have been using LG Companies washing machine for last more than four years. First two years they provided for AMC inclusive. Thereafter, we covered our machine with AMC for next two years.

              Two months back, i had applied for AMC renewal with LG company, they took my cheque and contract for the next year. Since no one provided with any communication for two months, we called up to ask the status, we were shocked to hear, that the Company has just introduced a policy, wherein the Company had decided not to cover any product which are for more than 5 years or which will go in for 5th year's AMC. Nowhere they have mentioned such clause, which says that the AMC support will be withdrawn after 5 years of the product purchase, earlier it was after 7 years as per the service engineer, who came to return my AMC cheque. I have refused to accept the cheque and had asked for in writing the reason for refusal.

              Does the company expect to reap profits by charging huge amounts for the customers loyalty? Does the Company expect the customers to get new products every 4-5 years, whether by choice or force?

              How can any company withdraw support for their product? Are they in India to "Fool" the customers and only to milk their profits and pull it out of India?

              When i asked in writing for the reason for refusing the renewal of the AMC, they have refused to do so.

              What can a customer like myself do in this matter? Please help.
              Aug 14, 2020
              Complaint marked as Resolved 
              I had terrible experience with IFB, i got AMC done valid till 2020 Feb, now they say company doesnt support hence take your money back, this is ridiculour. its been just 5+ years since purchase. Moreever their website still shows the model in the list of products which have amc renewal facility. all these electronics companies are fooling around
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                K
                kamaljit talukdar
                from Guwahati, Assam
                Sep 4, 2008
                Resolved
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                d/mr.parthoparati/mr.santosh,
                I had deposited my defective dvd, sl-o.601erjd000524 with mr. sobhan dutta in the july'08 at guwahati branch svc centre. The dvd had already been repaired twice in the same month for the same problm. I was initially informd by mr. dutta & mr. apurba bora that since the set had "repeat failure" therefore it had to be replaced & that they had sought h.o approval for the same. It has been two months now & my complaint has not yet been resolved. This two months has been very eventful, as during this period i had to make un-countable telephone calls to mr.dutta & mr. bora to know about the status of my dvd set in which their replies varied from 'out on tour', 'out of country', 'will look into it as soon as i get back', 'h.o approval has not yet come' etc . I also had the pleasure of calling mr. amit jain & mr. krishna chaitanya of h.o on numerous occasions, they promise to get back to me but never does. On their part they 've made several conference call with ghty svc at my cost!! and was kind enough to later inform me that they don't 've time to interact and solve customer complaints as they are h.o people and 've to "look after many branches". They have chosen to forward my case to someone else in the hierarchy. In between during this head office follow up, mr. apurba informed me that my dvd has been repaired and is ready!! The same svc engineers who 2 months back had informed me that it was a case of "repeat failure" and thus "stongly recommended for sale return". I hope u can understand that I on my part as a customer will sure not be wrong if i refuse to receive the same set due to reduced confidence on the quality of the product and its customer svc.U can understand that during this past 2 months as a customer the kind of harassment, inconvenience and pecuniary loss i have been put through for redressal of my grievance. I on my part was prudent enough to have kept record of the correspondence of the branch svc wherein they 've strongly recommended the dvd set as non-repairable and the records of the 50 odd telephone calls made from my phone to the company people for knowing the status of my complaint. I'm contemplating to take legal action on this matter and considering to make the svc personnel at ghty and mr. jain & mr. krishna as personal respondents to the matter along with the company. Ur kind intervention may save us a lot of trouble in this matter.Looking forward to ur response on the matter at the earliest.
                regds.

                kamaljit talukdar
                Aug 14, 2020
                Complaint marked as Resolved 
                LG customer service is poor. They don't respond to email queries.
                Hi Team

                I recieved a mail stating some knid of job openings in LG electronics pvt ltd. on 11th, Sept, 2009.
                I was asked to pay and amont of 6000rs on behalf of some lady WRT lg electronics ...
                When i tried to check the genuinity of the mail, i could not find any address mentioned in the mail.

                Could you please look into this issue
                below is the mail i recieved from the person.
                [protected][protected][protected][protected][protected][protected][protected]---...
                Dear Applicant Ref: Selection and initial response of your Resume online. Information for selection of final stage in new Plant of “LG Electronics India Ltd”- The Company deals in IT, Software, Computer and Electronics Manufacturing business. The Company Offered to the candi - dates to join as an :-- Executives, Assistant Managers, Managers and other Executives post for new established Plants in Delhi, Noida, Bangalore and Pune. The Company short - listed “95” Candidates
                for the requirements in IT, Production, Electronics, and Administration Department. You are selected according to your resume in which project you have worked on according to that you
                have been selected in company. Your interview will held on 25th of Sep. 2009 in Noida. You will be pleased to know that Company has advise you in the selection panel that your Application
                can be progress to final stage. You will come to Company corporate office in Noida. Your Call letter
                with AIR Ticket will be send to you by Company HRD. You have to come with photo-copies of all
                required documents. First you have to deposit the (Cash) as an initial amount in favor of (LG Electronics)
                for Rs. 6650/- through any ICICI BANK LTD Branch from your Home City to our Company HRD Account NO.[protected] Name of Mrs. Kavita Sharma. This is refundable Interview security both of condition whether you select or not. Your offer letter with air tickets will be send to your Home Address by courier after receiving the confirmation of interview Security deposited in ICICI BANK LTD. The TA / DA will be paid to all candidates by Company at the time of interview.. The Company offered salary for these post Rs. 32, 000/- to Rs.95, 000/- ( HRA + DA + Conveyance and other Company benefits. The designation and job Location will be fix by Company HRD, At time of final process. The job profile, salary offer, and date - time of interview will be mention in your call letter. Your call Letter will dispatch very shortly after receiving your confirmation of cash deposited in ICICI BANK LTD. The last date of interview security deposit in bank Tomorrow before 8.00 pm. We wish you the best of luck for the subsequent and remaining stage. You have to give the information after deposited the security money in bank to same Email ID of ( [protected]@mail.com ) in favor of LG Electronics calling email ID. Your letter will be dispatched same time after recd. the Security money deposited information by email.
                Thanks
                Mr. Rohan Kumar (Asst. Hrd)
                LG Electronics India Ltd PLOT NO. 63 B,
                Greater Noida GOUTAMBUDH NAGAR (U.P.)
                Mobile No-[protected]
                AFTER CONFIRMATION YOU CAN SEND ME THE DEPOSIT SLIP IN THIS EMAIL ID ([protected]@mail.com ).
                ...

                Thanks and Regards
                Rakesh
                [protected]
                dear sir,
                i received certain mail from lghrd.[protected]@gmail.com .please contact with me.
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                  N
                  NAZIM HAMID KONDKARI
                  from Mumbai, Maharashtra
                  Sep 4, 2008
                  Resolved
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                  I HAVE TALK TO THE CUSTOMER SERVICE CENTRE ON 19th AUGUST 2008 ABOUT THE FRIDGE NON COOLING BUT SINCE ON THAT DATE TILL NOW NO SERVICE MAN OR ANYBODY CAME TO REPAIR SO WHAT IS THE USE OF WARRANTY LG IS A VERY SELFISH COMPANY
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  HAVE TALK TO THE CUSTOMER SERVICE CENTRE ON 21 july 2009 ABOUT THE FReezer door BUT SINCE ON THAT DATE TILL NOW NO SERVICE MAN OR ANYBODY CAME TO REPAir
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                    V
                    Vasudev Malur Balamohan
                    Sep 4, 2008
                    Resolved
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                    I would like to introduce myself as an engineer who designs washing machines. I work for an organisation that sells washing machines outside India. I'm aware of the fact that appliance manufacturers are bound to design their products so that at least 90% of their products are reliable for ten years of life
                    I own an LG washing machine front load WD85260-NP for more than two years now. One fine day the machine stopped working. I registered a service request with LG and the technician who visited my home said that I had to replace the control board which would cost Rs. 5000. I called LG after sales service team to know if this is what they expect their customers to do, shelling out Rs. 5000 for a washing machine which was purchased for Rs. 16000 in the third year itself, when the appliance is expected to survive for at least ten years. The LG senior executives advised me to buy the new control as the warranty had lapsed. I would like LG to disclose to the customers before purchase the percentage of such failures. I'm of the opinion that mine is not a stray case but there may be several other cases. LG will have to design their product for at least ten years of life. I strongly recommend people not to buy LG front load washing machines. Also this raises a serious concern of LG's attitude towards its customers. They are not bothered of the customers once the sale has made.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    LG Electronics — LG Washing machine is not reliable

                    We purchased LG front load washing machine (LG WD-80490TP) in Aug 2009 . This machine has hardly been used since then, as we were not in India. We started using it only from last six months. Recently the machine started giving lot of noise while working. We called the LG customer service person, he came checked something for hardly 1 min and said some part “spider” needs to be replaced and it will cost around Rs 5500.
                    Usually washing machine type of products have high reliability and works seamlessly for number of years. We brought this high end machine paying Rs 21000/- thinking that it will last long.
                    The LG customer care is saying it never happens in their product and it’s your bad luck that it happened and they can’t do anything because it’s not in warranty.
                    Do you think after having this experience, I will recommend LG product to anybody?
                    Dear Customer

                    We regret about the inconvenience that has been caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

                    LG Service Team
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                      T
                      thejesh.arigundram
                      from Hyderabad, Telangana
                      Aug 29, 2008
                      Resolved
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                      Resolved

                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.

                      Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.

                      Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
                      i want he driver as soon as possible
                      i just want to get it
                      NICE
                      http://in.lgmobile.com/web/web.support.manualRF.laf
                      complete sollution
                      how i can find pc suite
                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.

                      Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
                      Hi,
                      I kamlesh kumar hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.

                      Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
                      kamlesh kumar
                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my desktop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
                      Please send me driver 7332
                      I HAVE LG KG195 MOBILE BUT IT IS NOT CAPABLE FOR AIRTEL GPRS SETTING AND CONNECTION BUT CAPABLE FOR BSNL GPRS BOTH FOR SETTING AND CONNECTION.
                      HI


                      HOw to use GPRS in Kg 195...

                      Pls Ask me.
                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
                      Hi,
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my PC due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
                      LG 195 driver download
                      GIVE ME SITE TO DOWNLOAD IT QICK
                      I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile but till date I not able to start using the internet on my PC due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
                      i have gprs on my mobile LG KP 199
                      but till now i can"t connect with my laptop.
                      How I can access?
                      Kindly tell me how to LG 195 driver download o[censored]SB
                      how can I get a driver for lgkg200
                      lg india kp 199 PC Suite

                      REFRIGERATORS NOT WARKING

                      REFRIGERATORS NOT WARKING

                      Refrigerator Not Cooling

                      LG Refrigerator model no.GR-B207DBC not cooling properly.Earlier this problem has occured and everytime some part is changed but same problem occurs everytime.

                      Received Damaged LED Monitor

                      I have received Damaged LED Monitor from LG. I raised complaint for the same. The complaint number is RNA[protected].
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                        P
                        PRANLAL NARADBHAI MISTRY
                        from Mumbai, Maharashtra
                        Aug 29, 2008
                        Resolved
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                        Resolved

                        Date :29/08/2008

                        I, Mr. Pranlal Naradbhai Mistry, resident of Vihar Park, Opp. 30 No. Bus Stop, Ratanpar .( City : Surendranagar ), Gujarat, India, am having lot of trouble for my LG Refrigerator 's Door is broken since long . It is not redressed since long in spite of many reminders .

                        The Door of my Refrigerator is broken since long long time, in spite of my regular Complaints lodging in writing, no redresal till to-day . No registration number is given by the Coimpany . My PHONE nO. IS [protected] . Is there any Perfact & Final way-out to redress my long outstanding Complaint ???????

                        Please help me, If anybody is treated like me, please send me a E-Mail at [protected]@yahoo.co.in .

                        Hoping for a real Solution . Will the site owner personally look after my Complaint's seriousness to get everything done in a proper way ?

                        Regards,

                        PRANLAL NARADBHAI MISTRY,
                        Vihar Park, Opp. 30 No. Bus Stop,
                        RATANPAR
                        JORAVARNAGAR
                        GUJARAT
                        INDIA
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          J
                          JWALANT DESAI
                          from Mumbai, Maharashtra
                          Aug 27, 2008
                          Resolved
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                          Resolved

                          I PURCHASED LG DVD WRITER ON 3rd MARCH 2008, THERE WAS A SOME PROBLEM IN WORKING, IT COULD NOT READ DVD PROPERLY.
                          AS IT WAS IN WARRANTY PERIOD, I COMPLAINED TO MY DEALER and SUBMITTED WRITER TO HIM ON 26TH JULY 2008, TODAY IT IS 27th AUG, 2008. THERE IS NO RESPONSE FROM HIM HE ALWAYS SAY THAT WAIT ANOTHER 2 TO 3 DAYS.

                          DEALER NAME IS AS UNDER:
                          COMPURANGE (MR. SATALANI)
                          GAYATRI CHAMBER, R.C. DUTT ROAD
                          VADODARA-GUJARAT
                          (O[protected]
                          (M[protected]

                          PLEASE HELP ME, I AM VERY TIRED OF THIS DELAY.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I PURCHASED LG DVD WRITER ON 8rd sep 2008, THERE WAS A SOME PROBLEM IN WORKING, IT COULD READ DVD but COPING DATA IN DVD IS NOT WORKINGING DVD AS IT WAS IN WARRANTY PERIOD, I COMPLAINED TO MY DEALER and TO HIM ON 26TH AUG 2008, TODAY IT IS 25th NOV, 2008. THERE IS NO RESPONSE FROM HIM HE ALWAYS SAY THAT WAIT ANOTHER 2 TO 3 DAYS. PLEASE SEND ME MAIL AND NEAR BY SEVICE CENTER NUMBER near pimpri pune 411018
                          I PURCHASED LG DVD WRITER ON 17th Nov 2008, THERE WAS PROBLEM IN WORKING, THE LENS HAD GONE PASSIBLY. IT COULD NOT READ DVD NOR WRITE DATA IN DVD. AS IT WAS IN WARRANTY PERIOD, I COMPLAINED TO MY DEALER ON 22ND JULY 2008. THERE IS NO RESPONSE FROM HIM HE ALWAYS SAY THAT WAIT ANOTHER 2 TO 3 DAYS. NOW HE SAYS THE WRITER CANNOT BE REPAIRED. PLEASE HELP ME WITH THE SITUATION.
                          Dear sir, I purchased LG DVD Writer. It was not working properly and then I went to Service center at Narasingapuram, Chennai-2. They replace with already rectified DVD writer. It was also not working properly with Movie Factory version 2.5 and not burn properly. This was informed to service centre and also replace the set. So far I replaced 3 DVD writers. This is the practice of the service centre but they not solve the problem at least for to write 10 DVDs continuously . Now I have only 3 months to lapse the warranty period. How will I face the problem?

                          venkat
                          I PURCHASED LG DVD WRITER.MY DEALER NOT GIVE ANY WARRANTY CARD. HE JUST GIVE ME A BILL WITH THE SERIAL NUMBER. I WANT TO CHECK MY SERIAL NUMBER ONLINE IS IT MY NAME OR NOT. PLEASE HELP ME AND SAY WHERE CAN I CHECK THIS.
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                            S
                            shelloni
                            from Chennai, Tamil Nadu
                            Aug 27, 2008
                            Resolved
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                            Resolved

                            I have been given Club Mahindra Vouchers for LG products worth rs.15, 000/-. firstly no shop is accepting this secondly after contacting LG's chennai's office, i was given LG mumbai contacts nos as 28352882 to 85. These nos. are ringing and no one is picking up the whole day!

                            i called chennai office again to request for LG mumbai office someon's mobile no. / office address, they say they can't to that!

                            what kind of comapny is this that they can't give their mumbai office address?

                            how do i contact them pls?

                            pls help?
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              V
                              Venugopal
                              from Hyderabad, Telangana
                              Aug 26, 2008
                              Resolved
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                              From day one this audio system has problems. I have Purchased it from LG showroom from Himayathnagar Hyderabad. When the complaint is given the response is very poor. When it is given to the service centre, we are not sure when it will be given back. Already i have spent more than Rs 2500 for DVD lens which doesn't work properly.ing at the service

                              Now it is almost morethan a month it is lying at the service centre at Narayanguda Hyderabad and every time we call up they give different reasons. As on date they are not sure when it is going to be rectifyed and the incharge doesn't want to come on call to awnser.

                              I am sure LG company is not interested to take consumers for ride like this by providing a bad product and a bad service team.

                              Contact Number[protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                SHARAD CHANDRA
                                from Mumbai, Maharashtra
                                Aug 25, 2008
                                Resolved
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                                Dear SIR
                                Myself Sri Sharad Chandra, resident of C-50, sec-N, Aliganj, Lucknow, has purchased a LG microwave oven from e-zone, shop no. F, 2nd floor, Fun Republic, Gomti Nagar, Lucknow, on 24th June 2008, vide cashmemo number T 12/ 1930 with following details- Modle LG-396W-MW for Rs 5390/-. The same set was defective and was out of order for 7-8 times since last two months. Every time factory engineer visited his residence and repaired the set but every time set was out of order within 2-3 days. Now I very kindly request you to get this defective set replaced.
                                Thanking you
                                Your sincerely,
                                Sharad Chandra
                                C-50 SECTOR-N ALIGANG
                                LUCKNOW U.P.
                                [protected]
                                Mkumar.[protected]@gmail.co
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  D
                                  Dheeraj R. Chute
                                  from Mumbai, Maharashtra
                                  Aug 23, 2008
                                  Resolved
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                                  Dear Sirs / Madam,
                                  I have brought one LG refrigerator with model GL-191 PMGE 4/2007 on 03/12/2007.I have a problem of cooling in the product. I lodge the complaint on no.[protected] on 16/08/2008. Very same day the technician has attended the problem and found there is problem with gas. By promising he will solve the problem very next day by bringing gas charging kit.
                                  After that day I keep on calling the service center no. [protected] they assuring me every day it will be done today. But up till date the problem has not be rectified. I ask them for the concern person they simply keep me on hold and cut my phone. Give me the details of the concern person so that I will refer him about the problem or solve it earliest. I am very much annoyed that they are showing the ads on television about their services "the problem will be attended with in 24 hrs." by my experience I think only complaint are attended with in 24 hrs. and can be solved in any time when they will be comfortable.
                                  Please suggest me the solution on my complaint.

                                  Thanks & Regards,
                                  Dheeraj R. Chute
                                  ([protected])
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  LG Refiregerator — Worst Sale Service of LG

                                  Anukaz Utility Services, Scf-56, Grd Flr, PH-2, Nr Bassi Theatre, Mohali, Chandigarh is an authorized dealer of LG. I bought LG Refrigerator from this Agency but after one moth it became out of order. When I contacted Mr. Jasbir Singh, owner of Anukaz Utility Service then he did not listen my complaint and told me to file complaint to LG Service Center. I lodged complaint but no body came to check the machine. I again called to Anukaz Utility Services Mohali and then Staff of this agency misbehaved with me. I am totally disappointed, what type of Service LG is providing in India. LG dealers are very unprofessional and after Sale they don’t listen customer’s complaints. These types of Dealers spoil LG reputation and decrease its brand value.

                                  I must suggest that before buying LG products please verify LG Dealers reputation. Most of LG dealers are Crook and unprofessional like Anukaz Utility Services.

                                  LG Refrigerator — After Sales Service Not Attended

                                  Hi,

                                  I had given a call to LG's call center on 10th Nov 2010 on your toll free number and registered a complaint regarding my refrigeretor which has water leakage problem. I was given my complaint number as C10B1004418 and was told that the technician will call me and visit me within 24 hrs.

                                  I did not receive any call nor the technician has visited. What kind of a service is this?????


                                  Again i gave a call on 13th Nov 2010 on the same toll free number and wanted to speak to a supervisor but no one was ready to take the call and i was kept on hold for quite a long time. Why did the supervisor not take my call??? Was he afraid or is this your tradition??. Later I spoke to Farhat and she said that she will ask Soham the floor supervisior to give me call within 2 hrs after speaking to the service center and still the same SERVICE....NO CALL. Again a advice keep supervisor who can deal with the problem and not run from the problem or just running around the bush.

                                  I called up again in 2 hrs and your executive is trying to prove me wrong by saying that no one would have told me that I would receive a call from LG in 2 hrs....which again I feel is ridiculous and i think your agent needs more training on speaking to clients.

                                  Then after lot of stress i was transferred to Mr. Nilesh Javaria again a floor supervisor and he has requested me for the last time to wait for another 2 hrs. I feel i was a fool and an to go for a LG product. I feel go for a product which has good after sales service even if we need to pay a little more.

                                  I am truly very dissapointed with the after sales service which i feel now is hopeless and .

                                  Regards
                                  Hiten Thakkar
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                                    NAVEEN SRIVASTAVA
                                    from Bengaluru, Karnataka
                                    Aug 22, 2008
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                                    Dear sir,

                                    I purchased a LG Slimagic 29" TV from Bombay TV Centre Dehradun @ Rs. 16500 (MRP). The same product, another dealer The Indian Stores Rajpur Road Dehradun is selling @ Rs. 16000.

                                    My complaint is that the dealer told me about the product purchased that its cost was Rs. 19500 and the company was giving offer price of Rs. 16500 but this was not true. The price offered to me was MRP. It means that the dealer has cheated me giving wrong price of the product.

                                    Another aspect I wish to bring to your notice that I made the payment of the said purchase in two modes, one in cash of Rs. 6500 and other of Rs. 10000 by credit card (SBI). On the payment by credit card, the dealer was saying that 3% levy would be charged by the bank on this transaction. Whether it is true.

                                    I am looking forward to your positive response.

                                    Thanks,

                                    Naveen Srivastava
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      rishi13
                                      from Bengaluru, Karnataka
                                      Aug 21, 2008
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                                      Hello, This is rishi from bangalore, 2 months back i bought a washing machine from Home Town bangalore, From day first it was giving problem, and i used it occasionaly max 3- 4 times, Now it stopped working and from 10 days i am struggling to get it rectified.Guys from LG Custumer care as well as Home Town making me fool from last 10 days. I don't find any solution plz tell me what should i do????
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        Sindhu Rani
                                        from Delhi, Delhi
                                        Aug 20, 2008
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                                        Regarding low backup og my LG mobile set - B2050,
                                        Sir,

                                        The old battery has been replaced with another one, however the same problem still persists. For necessary rectification my mobile set has already given to your service centre(Bokaro) reprentative Mr. Devojeet Ojha on 11.07.08. But no any action has been taken as yet in the lack of your proper instruction in this regard.
                                        A lot of time has already been lapsed causing me great inconvenience . Hence you are requested to pass the necessary instruction to Mr. Ojha to take early action.

                                        Thanking you.

                                        Regards,

                                        Shakti Kumar
                                        Mob: [protected]
                                        [protected]

                                        B 2050 — battery backup

                                        dear,
                                        herewith i have proposal for something different in mobile industry.Request you to give me chance for proving myself. Request you to let me know how to approach them.
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