LG Electronics Complaints & Reviews

Actually this problem is not with LG, it is with every consumer service provider company. And in india Consumer Forum doesn't take hard step. These type of company should be either ban or should be charged with heavy compensation as does in US, only then these company will hear their customer. Hope this will happen in India soon.

LG Airconditioners — Product not serviced

I had bought a AC From Sumaria Electronics in First week of April on Gudi padwa which was installed on 8th April. SInce 22nd its not working. I filed a complaint with the service centre on 23rd April. Complaint Registration No. W8C42300324, till date (8th May 2008) the compalint has not been attended to, and i receive assurance everytime i call up that the complaint will be attended within 24hrs.

well the service of twincity climatizers has been found most satisfactory by me n my colegues
so i strongly dis agree may be there some specific problem

dear sir, soory for yur inconvence, althought our svc is best in market.
but in your case its regrated.in future u just call our tool free no-[protected] or[protected]
we at lg appreicate ur values.
thanks
shailendra singh
cs-delhi

i understand cs stands for customer support?
so lg has awakened after 1 whole year to respondHahahahahah.

LG Air Conditioner — AMC

I entered into AMC on 22-August-2008. Till date not even one service has been done. Nobody has called me in this regard. Hence I want to cancel the AMC and refund the money back.

LG — serviceing of A.C.

we have made 4-5 times on phones to customer care for servicing of AC but no engineers sent at my office
we are facing very problems our A.C. is not working properly


thanks
sanjeev sharma
Aditya Durobuild Pvt. Ltd.

There can be no worse service then LG. Even I have an LG AC whihc is not working fine and I have logged a call about 20 days ago...all that I am doing now is calling up here and there. Just like Mr. Patel, the service center people are not bothered and they just tell you to log fresh call...but how does it help? No one is bothered in LG about the customer and I have promised to my self that I will never buy any more LG product. I would like to explore some medium where i can actually tell people about how bad LG's after sales service is so that people know what trouble they are getting into. Its a horrible company. Bad products and worse service

i broght LG split AC three yrs back- right from begining its not working properly initially service person told regarding failure of compresson- changed- still not working properly after water service and changed compressor- they are not picking phones- disconnecting phones after hearing my voice- toll free no. always engaged- what to do-

how to complain in consumer forum. pl advice.
living in bhuj city-gujrat.
I want to take strong actioin against them.

Dear sir

LG Ac problem 6 days, complain noted in your service center but not atten complain till date, We call on cell phone more than sevan time but not reslove this complain
your service center service is very poor servie

CHAMBAL MOTORS PVT LTD
19, VALLABH NAGAR
KOTA ( Raj)
[protected]

AC service center is not responding properly.
I want to file complain against these fraud service centers. None of executive has visited so far while i was committed for 3 free services.
Now i have problem with my AC and agree to pay but they people are not taking my call.

My contact No : [protected]

My Room A/C is not working. my address is 2/41, second floor Jungpura Bhogal.
Contact No. is [protected]

Dear,

My split AC is not working form 01/06/2009 and I made a complaint same day to customer care ph no[protected] I was given request id no S9C60807743.on 03/06/2009 a service person came to my house and inspected the AC and told no gas in AC I will come in the morning with gas cylinder but didn’t come. Again and again I am going on calling every day three to four times but of no use every time they say with in a hour service person will come but no one will come. This morning at 10 o clock. I called one Mr. Sandeep was on line .I asked when my compliant will be attended he told your old complain no S9C60807743 is canceld.you pl take new request id noS9C60900474..I requested him to but my call to the manager. He told we don’t have any manager in the office only sr executive .I will give your call to him and he made me to hold the call for 15 mits and one person with by name Mr .Shanker came on line he spoke to me and told your old number S9C60807743 is canceled now you have to take a new Requested ID S9C60900474.I told him, how can you cancel my old requested ID no. S9C60807743 without doing any repair of AC.Then with in half an hour i will come back to you with the position, but he did not call me. Again at 12 o'clock i called one Mr.Ajroz person was online, I told him put my call to sr.executive Mr.Shankar.He told we don’t have any person in our office by this name. This is the way you make the customer FOOL. And this is the way your service center people respond am Ex-Army person, Heart pation, Sr.Citizen and my father 87 Years Old Sr.most citizen. and summer days. You tell me how i am facing a problem without AC for so many days.

I have so many home appliance in my house, if this type service from LG Company...I can say its a too worst serviceman I will not promote LG appliance any more to my friend, As i was doing before. Because after sale service is too worst.

Hope you can understand my problem, and hoping for positive response and quick resolution from your end, without any further disappointment.


Thanking You
Douglas Reddyar

Plot no 23,
Daba gardens,
Behind Old Kapra Municipal Office,
Hyderabad-500062
Contact No:[protected]

LG Make AIR CONDITIONER — SERVICING

Ihave bought 2nos Air Condioners from local dealer M/S Chawla electronics, Khetri Nagar, Subhash Market.My request for getting servicing through LG service Jhunjhunu is not done.Itis requested to instruct LG dealer to depute sevice engineer immediately as one of the A/C is not working properly.

please check our ac its Compressor

Sir,
I have purchased one window AC and in the month of June 2009. But the functioning of AC is not proper. When I contacted on LG servicing centre on dated 25.07.2009 they told me that service personnel will visit your house on monday. But they have not send the service engineer i am continue facing problem with my AC. The attitude of personnel receiving the call too was very bad and they do not reply satisfactorily. I am lodging this complaint and if my complain will not be attended i will stop purchasing the other produts of LG also. At persent i have got most of the home appliances from LG brand.
Kindly look in to the matter.
Thanking you

My address

Shiv Nath Kumar
NHPC, Vidyut Nagar,
P.O- Satellite Township, Siliguri
West Bengal

Phone No. - [protected]
mail Id - [protected]@gmail .com

iam pratheesh from kerala i had few lg home apliances at home i prefer lg as a product but now my point of view changed as i purchased a LG washing machine 2 months ago and its drain pump is not working but it was out of work from 17th july now its 3rd august and till now no body came to change it i called many times but they are saying product had to come from delhi.we purchased washing from landmark showroom .now i had to think twice 2 purchase Lg products .

L.G Window A.C. 1.5 ton — Unsatisfied with L.G. Service Center Dept

My name is Niraj Sachan, i recently bought a LG1.5 Ton window AC. from Home Solution, Ghaziabad.
1 week back i shifted my room, for the same i dropped my request to LG customer care on date 01/8/09 for Re-Installation of the AC with Request N0. N9C80109531.From that date i follow Call Center[protected] times with my Request N0.But till now i am not getting any response neither from any Customer care nor from Service Center.



It would be great if any body could help into this issue as soon as possible.



This is totally ridiculous service!!!


Name Niraj Sachan
Product: A.C. (Window 1.5 Ton)
Requst N0. N9C80109531.
Mob: [protected]
Current Address: H.N.-220 top floor, Block -B, Sec -55, Noida 201301
Regards
Niraj sachan
Noida

I have 1.5 Ton Window AC working since 2004, with minor problems, But at the start of this summer season i.e. 15 May09, I planned to get my AC checked/serviced. I have logged my request to customer care center . After few days of followup representative from - COOL CARE SERVICE CENTER Faridabad, visited my house and told that there is no gas in AC, so my AC was taken to Cool care service center to fix above problem. Then this AC returned back to me after almost one week after many follow up. But after few days, I felt that AC is not doing cooling as expected so again I lodged request on August 5, 09, vide request ID-N9C80502440, but the representative from Cool care Center who visited our house was demanding visit charges, for which I refused due to reason that Gas filling is having a minium guarranty of one season or three month. After nobody turned up for closing this service request. But in system I hope they might have closed this service request. Again on 10 August I made a request to custemer care - ID- N9C81014515, and had spoken to executive who was also not clear about payment terms and conditions. Next day I had spoken to sr. executive customer care Ms Supretee, She was also telling me to pay visit charge if there is compliant after one month. But kept on asking logic for the same. Finaaly she had checked from her seniors and agreed her mistake, and confirmed me that if it s same fault i.e. gas leakage then there is no need to pay service charges and now agreed to send cool care representative.
But why there is no clear guidlines to service centers or customer care, this is surprising, they can ask for any charges any time. such companies / centers should be penalised for harassing customers. Earlier I was a fan of LG products and services as I have at least4/5 products from LG- AC/Refrigrator/Washing m/c/TV and about to buy few more home appliances/AC, but looking at this situation I have to change my mind and go for other brands.

LG — AC Service

I have request for the AC complaint on 07/08/2009 request id. N9C80710390.
When there is no response from your side I launched another complaint on 11/08/2009 request id. N9C81107588, the tele customer executive told that your complaint will solve within 2 hours. But till date there is no call from service engineer.
According to your website they claim "PROMPT RESPONSE AFTER SALES SERVICE", but this not suits to LG Electronics India Pvt. Ltd.

complaint no. [protected] still pending.

LG — Air Conditioner AMC Services

I have paid for Annual Maintainance Contract for my LG Make Air Conditioner in January 2009 where in they were suppose to complete 4 services in last one year. Till date no service is provided and now AC is not giving required output.

Complaints registered are nor attended, over and above receiving messages on feedback whether I am satistifed with the service provided.

Please help.

sir,
I am having 1 ton split ac in my office that is cover under AMC of two years. On 29th of march, 2010, registered the complaint of "no cooling" vide complaint no.c-[protected] with lg costumer care. I have been told that a call for appointment to check your Ac will come from our faridabad service centre with in two hours and check up time would be settled to reslove it in 24 Hours. I was very happy to hear the sort of service from lg. But happiness gone when I found the unprofessional attitude of lg people. After the tall claim of 24 hours tag, I contacted customer care next day and assured the job be done by evening. Again same, no body turned out. On 31st march, I contacted costumer care and insisted to talk sr.of the concerned department, got the gurgona office incharge no. same day I contacted him again the assurance statement comes and proved futile. on 1st april I tried at diffrent intervals of time but the officer didn't pick my call. Then I contacted the Senoir of this officer, he also assured me to solve this problem. Yes, this time a representative of service center visited and checked it and told me to come next day 2nd april to fill gas. This next day hasn't come till yet. on 3rd of april I again contacted the same 2nd officer to make him aware the attitude of faridabad service centre people, he convinced me to look into matter but no results. I would like to know from lg guys if this sort of Amc they provide to costumers then better to make wide & tall claims of 24 hours tag. I have been using the lg products for last ten years, but this time lg after sales insisted me to say "no to lg products" in future. what range of product lg is making, i am having all. if this sort of customers are unsatisfied then think the future of lg sales? when lg will understand the importance of aftersales service?

Thanking you,

yogesh vats
[protected]

i have bought lg ac on 8th march2010 i ve complaint many times abt noice comung from swing but they could not solve it last two times i have complint but none can responce me abt it i ve complaint before threedays but till no one come to see my ac
when lg will understand the importance of aftersales service?

Thanking you,
bhavna upadhyay
ahmedabad
[protected]

I have paid for Annual Maintainance Contract for my LG Make Air Conditioner in 8 april 2010 where in they were suppose to complete 3 services in last 5 months. Till date no service is provided and now AC is not giving required output.

Complaints registered are attended but suposed another time spilt are not working, over and above receiving messages on feedback whether I am satistifed with the our service provided.

Please help.

I brought LG 1.5T split ac on March 2010 Sr no CS-K 2662 QHANP 15DL (10) 909NLVE00231 now it is not working from past one month back. i complaint about this issue to our supplier he is telling compressor burnt you LG company will replace it & u have to aproach there.

To whom i have to call & how problem would get resolved???

Manoj Kumar
+91-[protected]

My LG Split AC remote is not working. I called the toll free number they asked me to contact the local LG service center to repair the remote or buy a new one. The person also advised me that I can visit the service center to avoid the service charges and I need to pay only the cost of the remote. I called the LG service center in Sahid Nagar Bhubaneswar and went there with my defective remote. They accepted the defective remote for repair and promised to complete the job by next day. The next day, i went there again as per the promised time, but even after waiting for 30 mins, they could not advise me on the status of the repair...reason the person (Anand) who aacepted the remote from me was not in. After that I have been calling them eveyday and sometime 3 - 4 times a day to follow up on the repair status, but they just keep on promising next day. After I pushed very hard, Mr Anand agreed to send a new remote or the repaied remote on the 5th day. But even after that and after another 5 calls from me, finally the serviceman arrived with a remote. My goodnes...he did not even check if that remote was working. that was a dead remote and the was asked by Mr Anand to collect Rs.643. Rs 202 for the remote and Rs 441 for the service charge. First of all, as advised by LG, I drove to the service center to avoid the service charge...secondly, they sent the remote after 20 odd follow up calls from me and now Rs 441/- for delivering the remote???? Is this the way reputed company like LG want to make money??

Pranab
Bhubaneswar

I had asked for my first service on my 1.5ton LG Window A/c and the service man, a young boy 20 yrs old came to my house and just cleaned the front frame and asked me to sign the service confirmation copy, when I telephoned my husband and asked him to wait, he just dissapeared. He had told me that the 1st service is a dry service. The A/c is logged with too much dust and the shafts are all blocked.
My suggestion is that LG cannot provide you the after sales services, I have decieded that I will never buy any LG products and request everyone not to buy any.

sir...need urgent attention..due to my a/c model lsa3cw2vf1 two time
svcd until now nothing change...still same problm...pls reqsting send someone who knows the job...my nbr [protected]...Alleppey, Kerala
tks...

LG — REGARDING AIR CONDITIONER REMOTE

I was purchase a window air conditioner in the month of oct,2010 after two month.i will open the cartoon there is remote missing .i had also complant on customer care complaint dept. they was give me a complaint no. but nobody resolve the problem

my 16000 Rs a/c is now like a kuda kurkat
please help me

Never buy LG again. Worst part is no escalation forum. it means its' a LG management approved sytem of handling customers. I was a big fan of LG products but now i take an oath, will never buy it again.

I lodged a complaint on 3 May 2011 but till date LG is not able to send its service personnel to attend the complaint. LG is not able to attend all complaints as it has sold the products more than its capacity to handle. LG should be banned for selling its products till it is able to provide services to all its sold products.

R K Srivastava
[protected]

Since I am suffering from the same problem, I agree with the complaints against LG. I have done a blunder by goign with LG Split AC which was purchased on 4th May 2011 from Arvee Sales, South Delhi with the assurance to installed it with in 24 hrs time. But till date i.e on 10th May 11 I am waiting for the same. A number of call had been made to the LG and Arvee Sales but without any result. I will sugggest my friends not to by any LG products.

we can write a whole book full of complaints against LG service center & after sales service.

L G ELECTRONICS/ WINDOW A.C. — REPAIR NOT DONE ALMOST 15 DAYS HAS PASSED

I have lodged a complaint of my A.C. not working with L.G. customer care on 29/4/2011, on 3rd of May 2011 they picked my window A.C.to workshop at noida for gas filling as gas is leaked the complaint no.given to me is RNA[protected] with the assurance that it will be repaired and delivered by 5th May2011.Till date I have not received my A.C.and the phone given are never picked by the workshop, on my personal visit to the workshop i was told that compressor need to be changed which will take some time as machine is under warranty. I have reminded the customer care umpteen no. of times but only assurance are given, i fear that these workshop people might have given it on hire & only will deliver in winter.
Kindly take up the matter with L.G.

Window AC — Denial for free 3 services and asked us to pay money

On Fri, 27/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Friday, 27 May, 2011, 2:46 PM

status??????????????????????????????????????????

--- On Fri, 27/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Friday, 27 May, 2011, 2:42 PM

i never seen such a irresponsible company in my life.

--- On Thu, 26/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Thursday, 26 May, 2011, 4:35 PM

Status??????????????????????????????????????????????????????????????????????

--- On Thu, 26/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "LG Service" <[protected]@lge.com>
Date: Thursday, 26 May, 2011, 3:45 PM

VERY VERY URGENT

Dear Madhuri,
regret to inform you that inspite of my various mails/telecommunications no one come from lg to resolve the problem after 15 days.

could you explain me reason of delay by return mail. is it a way of dealing with customers.

Now i have no option to approach to consumer form against lg. this is for your kind information and records.

rgds

madan singh
H.No. 44-45, B -Block, Gali No. 3, Indraprasha Colony, Part II
Near Radha Krishna Mandir
Burari
Delhi-110084 ( India )
Cell No. [protected]


--- On Wed, 11/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Wednesday, 11 May, 2011, 1:34 PM

Dear Customer,



We have forwarded your issue to concerned Area Service Manager so that an immediate step can be taken in this regard.



Please don't hesitate to contact our Area Service Manger Mr. Anuj Gupta on his mobile number [protected].



Thanking you and reassuring you of our best services always.



Thanks & Regards

Madhuri Vishwas

Customer Service Dept.

LGEIL- Head Office

Greater Noida(UP)



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Wednesday, May 11, 2011 11:51 AM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



status??????????????????????????????????????????????????

--- On Tue, 10/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Tuesday, 10 May, 2011, 3:13 PM



Dear Customer,



We are sorry to learn about your dissatisfaction



We have forwarded your issue to concerned Customer Relationship officer so that an immediate step can be taken in this regard.



Please don't hesitate to contact our Customer Relationship officer Ms. Shobha Pandey her mobile number [protected].



Thanking you and reassuring you of our best services always.



Thanks & Regards

Madhuri Vishwas

Customer Service Dept.

LGEIL- Head Office

Greater Noida(UP)



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Tuesday, May 10, 2011 1:04 PM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



VERY VERY URGENT



Chairman office attn to Mr. B. Vijay kumar ( C.M.D.)

--- On Tue, 10/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "LG Service" <[protected]@lge.com>
Date: Tuesday, 10 May, 2011, 12:48 PM

VERY VERY URGENT



Dear Mr. Ganesh,



Today two employee of lg ( 1) Mr. Monty Tyagi (2) Mr. Manish visited to my home and demanded Rs. 331.00 as service charges. as i had already explained in my complaint that two free service of my lg air conditioner are still pending. every time when we complaint for service they asked us to pay charges. On phone Mr. Mohit Rathi ( Superviser ) confirmed that no service will be executed without money. I have taken in writing from the both of employees.



I had very bad experience with lg and their customer support deptt. Please give me in writing why lg denying to provide free service as committed on papers or at the time of buying of air conditioner by return mail.



I again requested to lg to resume my 2 free services as soon as possible, otherwise we have no option to file complaint in consumer court.



Any loss and damage caused due to lg negligence, lg would be responsible for that.





Best regards



Madan singh

[protected]



c.c to Mr. B. Vijay Kumar ( Chairman cum Managing Director )

Mr. P. Balasubramanian ( Director ) Through fax






--- On Tue, 10/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Tuesday, 10 May, 2011, 9:57 AM

Dear Customer,



We acknowledge your concern & forward it to our branch office in order to take an immediate step in this regards.



To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lge.com.



Thanking you and reassuring you of our best services always.





Regards

Ganesh

LG Corporate Office

Greater Noida-UP

cid:image003.[protected]@01CBCF85.CC51E430



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Monday, May 09, 2011 4:50 PM
To: [protected]@lgindia.com
Subject: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



VERY VERY URGENT

--- On Mon, 9/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lgindia.com
Date: Monday, 9 May, 2011, 4:24 PM

Dear sir,



Inspite of my various remainders to lg regarding the IInd and 3rd free service of my lg air condationer still i following this matter from last one year. no one come from lg and every time the concerned person saying we are sending the engineers to your home but till today no one come from your origanisation.



if any mishapping/incident happened lg would be responsible for that.



i once again request to lg to execute my ramaining free services as soon as possible.



your immediate action would be highly appreciated.



Best regards



Madan singh

H.No. 44-45, B- Block, Street No. 3.

Indraprashta colony, Part II

Burari, Delhi 110084

Cell No. [protected]



--- On Wed, 30/6/10, [protected]@lgindia.com <[protected]@lgindia.com> wrote:


From: [protected]@lgindia.com <[protected]@lgindia.com>
Subject: Re: Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@yahoo.com
Date: Wednesday, 30 June, 2010, 12:46 PM


Dear Customer,


Thanks for sharing your concern with us.

We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better ,please provide us your valuable feedback, on our service ID [protected]@lgindia.com.

Thanking you and reassuring you of our best services always.


Thanks & Regards
Harshit Pathak
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)





Complaint No


[protected]

Name


madan singh

Email id


[protected]@yahoo.com

Address 1


H. No. 43-44, B- Block, Gali No.3, Indraprasha colony, Part -II , Burari, Delhi-110084

Address 2


H. No.44-45, B- Block, Street No. 3, I.P Colony, Part -II, Burari, Delhi-110084

Address 3


same as above

Landmark


Near Shiv mandir, shanti niketan public school

State


Delhi

City


New Delhi

Pin Code


110084

Std Code


84

Phone No


[protected]

Mobile Number


[protected]

Product


Room AC

Subcategory


Window AC

Appointment Date


28/06/2010

Type of query


Service Issues

Remarks


I called to your esteed organisation for service of my air conditioner, on your call centre no.[protected]. a person come and denied to for service as bill of our airconditioner were lost, i show him a police ncr but he refund to service the airconditioner and asked us to pay for them. for your kind information this is first service of our lg ac. now i personally request to you to send the person and get in serviced free of cost because this is the first service and in your terms and conditon three services is free for customer, otherwise i have no option to file suit/complaint against you in consumer form/court. this is the iind remainder to you.

i am fedup with lg

after switching on the machine, there is ice or snow formation on the fins. if i increase the temperature, it disappears. but there is no cooling. pl.give me a solution

LG — No product and charged me

Greetings!

I had bought a LED 47 Inch in January. I had requested for the TV to be delivered a little later as my house was under construction. When I later requested for the TV, I was told that they do not have that TV, as they gave it away to some other customer and cannot give it. I have paid a down payment of around Rs. 30000 and paid 3 installament and 4 installment is due. The total cost I paid for the TV was around Rs 77000 and was suppose to get a free gift of blue ray DVD player. Even after paying huge amount and still dont have TV. Even after 6 months of booking the TV and paying huge amount, I dont have the product with me.
I was promised I would be getting a TV the next day so I bought a refrigerator as well. I was given this refrigerator with lot of problems the next day.
Having said that, they asked me to buy a TV at higher rate instead of the TV that I booked.

This is highly unethical and unacceptable and making customers losing trust in the BRAND. How can LG just give away one customer's product to some one else and say, cannot give as we dont have...
Please do the needful of providing me the product I booked and reduce my hardship that I am going through to get my product.

I am completely unhappy about this kind of service provided.
Warm Regards,
Prashant

My compalint is RNA[protected].No response to the company.The company services facilites are very very poor and unresponsibility

Dear Sir, Madam,
Your technician did not come to my home my request id is RNA[protected]. date 07/05/2012 and old request id RNA[protected]. date 04/05/2012. This is for your kind information and take action. I warn you last time other wise i will go to consumer court. My add. is f-48, 40 Feet Road, Sanjay Colony, Sector-23, NIT Faridabad, Haryana, And my contact No. is [protected], [protected], [protected].
Applicant
Mr. Noorhasan Saifi
Mr. Shabbir Saifi

Our company SHAPOORJI PALLONJI & CO LTD has taken 4( four) nos of split AC on 5 Th jun-2012 from Suresh Enterprises, Kakinda with one Year warranty free service, Out of four One no not working from last 3(three) days.We have given complaint to LG costumer care no is-RNA[protected] but till yet we are not getting any respond from LG service center RAJHMUNDERY, AP. We are not expecting this type of service from LG.
Natwar samal
samalkota,
[protected]

Pathetic installation service in Pune & they are ovecharging for installation
They are looting customers while reinstalling AC in Pune. I have recently relocated to Pune & called customer care to send their ppl for installation. On phone they told me the charge of Rs 1500. But after fitment they charged me Rs5000 for installation & they did not even gave receipt. They charged Rs 3000 to drill a hole in a wall. Then I called customer care to complain but they replied that we don't file complain for overcharging. But we file complaint only for AC issue.
Even the AC is not working well. I will never buy LG brand in future..worst experiance!!!

Fridge Cooling Problem

My Complaint Number RNA[protected] Complaint Date[protected], Time 6:47 am not resolved Date[protected]. My name is Omesh Chauhan Contact Number [protected]. I am not satisfied of LG Product Service.

LG A/C SPLIT 5NF2VF2

LG A/C SPLIT 5NF2VF2 - Compressor Replacement requested. Within Warranty. my address : K.S. Khaja Hussain, D. No. 4-205-4, Plot No. 69-A, Mamata Nagar, Kurnool. My mobile No.: [protected].

I purchased LG TV flatron Golden eye 4 yrs back.Nowon running TV a SINGLE LINE is coming, no picture but sound comes.what is the probelm and solution.please help.whom to contact.

I have purchased the LG mobile( KG200 dynamate) in the month of DEC 2007. Now I had taken the internet facility on my connection Now I need the Software ( Pc suite) to axis on my computor
Kindly help me
Regards
Anand Rao
[protected]

Need PC Connecting Software to exchange files from my mobile to PC & PC to Mobile
Is is Possible to extend my phones' Memory Capacity?
Above issues not solved by the company, Once opprotunity to give RD8000 owners in India to exchange their Mobiles by any other model they like. This type facility given by the Nokia Co.

LG RD8000 — No Software

I have also purchased LG RD8000 with my hard earned money but it is of no use no software is available for this handset even you cannot download songs on this phone from any site or computer system.

A total waste product from LG.

model no.lg rd8000
bluetooth is not working from starting onwards and i need software for pc to connect usb cable

i don't get a cd of LG rd8000 reliance mobile

i have LG Phoone Model No- LGIP-B800
in this set battery haveing problem that we have to charge it again and again because every times it show low bettery.
today when the phone chargring it show one message that Waring: Bad Charge.
i cant understand the meaninng of this message .
i ask to your customer care but they did not give me sufficent answer .
plese reply me
and send me your service center address of Mayur Vihar - I, II, II or Laxmi Nagar also
thansk

LG-RD8000 — No software available & connectivity

LG-RD8000 CDMA mobile phone
Posted: 16-07-08 by Neelesh Kumar Jain [send email]
Sir,
I purchased abovesaid set for Rs.11, 000/- but from the very first week I encountered handset connectiivty problem as my other set of reliance was working properly in same location, so it may not be the problem of Tower. There are no spares available for LG RD 8000 in Allahabad service center.

I want to go to Consumer Forum so please let me know how many users of same set may come with me to join the case.
My Phone no )[protected]
Vardhman
IAS
26/J, Park Road,
Allahabad-211002

Sir,
I have LG Dynamite mobile model KG200. Just 15 days back its LCD screen broke due to my naughty son. It is not available in my state Chhattisgarh. The mobile shopkeeper tried a lot in Raipur but did not get it. How can I get it and what is the cost? Please convey me as early as possible.

complaint about your service centre about misbehave as i show them my LG cdma phone for repair in COMHARD SYSTEMS Luxmi nagar vikas marg phone no[protected] your authorise service centre instead of repair they demage my phone and charge my phone no [protected]

LG cell phone — About Lg RD 8000 CDMA

I have purchased the LG RD8000, cdma cell phone.There was not any software CD for downloading in the inside of the pack.
The bluetooth of the phone was also not working.
I have download the software from the lg site.
But it was not working.
Thus i have spent many rs. in this cell phone.
But still i have not any solution .
What can i do?

Have you any idea?

i have LG RD 9800 CDMA phone
Which is now in car kit mode, how can i go to normal mode.

I have purchased a lg RD 9800 mobile. PC is not getting connected. Images in jpeg format not displayed. Further .mp3 songs on external memory give message read info error. Please solve my problems.

Sir,
I have purchased Reliance LG RD 9800 in the month of March 2009 from the outlet of Reliance Communications located in R T Nagar Bangalore.I feel very embraced & disgusted from the service extended by Reliance.My problems with the said phone are
1.The software cd is not available / not present in the kit, for connecting my mobile to the computer using U S B Chord though the chord is given by the company
When approached reliance shop from where i purchased my handset they directed me to download the software from the system for which i have tried N numder of hours-I failed to locate the same, When again I approached the same centre they gave the suggestion to contact the LG Centers.This is not the answer which we anticipate from them.It it their responsiability to extend/arrange to tackle the after sales service problems

2.Blue tooth sharing from mobile - mobile
When tried to share bluetooth with other mobiles, It recognises upon transmissiom i receive the message as transmission failed.When again approached the same Reliance shop i received the information as blue tooth does not work for mobile to mobile .it only operates for headset, If this is the case then why should L G the premier company in consumer products should give false message/information/advertisement on the packing box .

I had lot of confidence/affection /loyalty towards the company said L G .My house hold articles starts from LG & ends with LG but this bad experience with LG handset has made me to change my mindset /longlasting relation i had with L G

Kindly look into this matter very seriously

Regards
Mahadevaswamy
Cell:[protected]
# 83, 2 ND Main
S B M Bank bolony
Anandanagar
Bangalore-24

rd8000 — bluetooth not working

dear sir,

my mobil model no.lg rd8000
bluetooth is not working from starting onwards and i need software for pc to connect usb cable

i m unable to find pc suit, pc sync and other necessary drivers to connect my lg rd8000 mobile phone to my pc

good thing

please send pc suit software for my LG Mobile RD 8000

please sen software for PC Suit for nmy LG Mobile phone RD 8000

LG Mobile — not giving bluetooth handset

not giving blue tooth hand set which is free while purchasing lg500, rs 9999.00 but said to provide later, yet not supplied. now promise to send my home address through courier after stock availability
contact me ;[protected]@yahoo.co.in

After experience with LG Mobile RD 8000 I Came to know that "LG" MEANS LOOSE GUARRANTY" I REQUEST TO EVERYONE WHO SUFFER FROM LG COMPANY ARTICLES SEND ABOVE WORDS TO CO. ID.

Sir,
I have purchased Reliance LG RD 9800 in the month of March 2009 from the outlet of Reliance Communications located in R T Nagar Bangalore.I feel very embraced & disgusted from the service extended by Reliance.My problems with the said phone are
1.The software cd is not available / not present in the kit, for connecting my mobile to the computer using U S B Chord though the chord is given by the company
When approached reliance shop from where i purchased my handset they directed me to download the software from the system for which i have tried N numder of hours-I failed to locate the same, When again I approached the same centre they gave the suggestion to contact the LG Centers.This is not the answer which we anticipate from them.It it their responsiability to extend/arrange to tackle the after sales service problems

2.Blue tooth sharing from mobile - mobile
When tried to share bluetooth with other mobiles, It recognises upon transmissiom i receive the message as transmission failed.When again approached the same Reliance shop i received the information as blue tooth does not work for mobile to mobile .it only operates for headset, If this is the case then why should L G the premier company in consumer products should give false message/information/advertisement on the packing box .

I had lot of confidence/affection /loyalty towards the company said L G .My house hold articles starts from LG & ends with LG but this bad experience with LG handset has made me to change my mindset /longlasting relation i had with L G

Kindly look into this matter very seriously

LG cell phone — change of mobile screen

i am very very disappointed with your service
last one month i am farwarding complaints about change of my mobile screen
bet i got only positive answer by phone
and nothing get in my hand.

my mobile is in satna service center.

complaint no. is

[protected] dt 21/07/09
[protected] dt 31/07/09
[protected] st 01/09/09

as you can see its more then two months

it is my last request to you that send my mobile phone within three days otherwise dont send the mobile.

or i told every one of my friends that please dont use LG products because your service is not little good

and you all are biggest layer.beacause ecvery time when you call me you give me surety.and nothing als.

i m unable to find pc suit, pc sync and other necessary drivers to connect my lg rd8000 mobile phone to my pc

thanks for lg

battery compliant
Issue a new battery

Dear sir/mam



I’m K.backiarasu, from Chennai I have lost my handset (mobile) near Sivakasi (Virudhunagar Dist.), I have blocked my sim card and replaced the new sim with the same no, I request you to find the mobile and let me know as early as possible. If not find the set please block the my handset.



Name: K.Backiarasu


Address: No.4 Elango Street, Thiruvalluvar Salai,

Tharamani, Chennai-600 113, Tamil Nadu, India.


Phone model: GB106
Make: LG
Last used No.: [protected]
E-mail for communication: rasu.[protected]@yahoo.co.in
Missed date: 16.01.2010
IMEI No.:[protected]

LG — Phone spares not available with LG

I have given LG BL40 mobile handset to LG service center on 24th Sept'11 for checking screen display at Jamnagar,Gujarat and after few days guy told that screen needs to be replaced and will take some time to get the new one.

Now its already one month pass there is still no signs of getting the new screen display to replace.
I can't beleive the service LG is providing,it is totally worst ever seen.They have neither provided stand by handset.
If it will continue for few more days,then I have to file a complaint against LG in consumer court.


Chirag Kavdia
[protected]

want lg 9800 cdma ... call me gaurav [protected]

Dear sir I have purchage LG tv from sai electronics in the year oct 2005 I enjoyed with your product without any complaint now I got problem that my tv is getting earthing I checked all my power connection through electrition that there is no problem in power supply,Hence I request you to send your technition my residence to solve my problem,
Thnking you
My address
G-8,Maheswarienclave,Mahesh nagar,
Near RADHIKA Talkies,ECIL
HYD 62
My contact no [protected]

my golden eye marquis lg6710v00063d multiple pip advanced feature RF 29ca40pq ic is burnt i could not get it plz can u plz say wheir can i get it repaired plz. my number is [protected], [protected]

dear sir we have 25" golden eye lg tv and it is not working.we lauched complaint in lg customercare and they take our tv to ramesh ngr lg work shop and said that picture tube coil is damaged and we are waiting for a part to come from comp. and kept our tv for one and a half month after that they said that coil is not coming form comp. and gave our tv back unrepaired and some parts are missing
so what can i do now?
please replay [protected]
thank u

Dear Sir
I have purchased LG 21 golden eye ctv at Girias, Bangalorel. Now my tv is not working properly, kindly give me your nearest service Centre (Basaveshwar Nagar, Vijayanagar, Rajaji Nagar, Magadi Road )
Karna Kumar T.N
Ph-[protected]

Dear Sir

I had purchased a 29 inches TV on 30 august 2008 from Metro electronics
I had been facing problems with this model since the day I purchased it.Almost every week i had to log a complaint for it.N8CA1311348 and it is not working

I had requested to replace it or make it cabinate change but he is not responsing Hence please make this set change as early as posible
I would request you to please take this on a serious note and take the desired action.
I am highly dissatisfied with this product of LG.
Please contact me immediately at [protected].


Thanks & Regards
Mohit Sharma
[protected].

How to do a factory reset of my LG RF 29CA40PQ? Pic quality is so messed up over relocation that we can hardly watch it anymore. Pls help

I have a LG M4410 model of purchasing date 2 june 07.
From the initial i m facing the problem of reading sim isert sim card network failure during call in progress and camera picture quality and low voice rom micriphone.I have given the set thrice to service center but they r unable to rectify the same and says that your problem has sloved and when i start using set this again starts occuringwithin two or three days.I have got helpless due to this as i have got irritated of LG service and moble phone problems as they r irritating me.Plz resolve the issue and rectify the same ASAP to avoid inconvinience.Plz do the needful ful
IMEI no of set is [protected].My contact no is [protected].

I have a lg reliance phone whose PCB got replaced once again after replacing and 3 months after working it is getting hand and not working what i do that is a colour phone and LG RD 220.plz help

i have purchased lg rd 8000 and the software inside the mobile are not working properly.I gave it to service centre and they are telling me that we can format the software inside the cell only at your own risk.There is the probability that the mobile can become dead after formating and service cantre will not be responsible for that...the touch pad in the cell is also malfuctioning...service centre has changed the touch pad but i am still facing the same problem

LG rd 6000 — battery is not Available

I Want battery of LG Rd 6000 & I have conted LG Service Station M/s. Sudarshan infosys Centre Code INO18474CDMOO615 & reply was co was closed the Manufacturing the same
Kindly loo into the matter

sound problem.. model lg 6000 cdma

Dear Sir:

Mobile Model no. LG RD 6600, Sr. No. 804CY JZ0077964
RIL CDMA -

The above mobile was purchased by me from Mobile Store vide their bill No. GJ / 01090/00001/4518
on 6.7.2008.
I have found that the mirror effect adversely affect the visibility of the mobile as during day time it can not
be used. No digit or any thing are visible on the screen except that of your own face. This draw back of
the mobile was not explained to me by the Mobile Store people. Hence I am forced to suffer.

Moreover the keypad is totally faulty. I was constrained to get the key pad repaired on three occasions
due to non functioning of one or other keys. The problem continues and I am forced to approach your
service centre very often. It is surprising that within 3 months of its purchase there are already 3 repairs
to the key pad.

There is also net work problem. There is continuous intruptions.

Looking to the severe problems being faced by me I have rather no alternative but to request you to make
replacement of this mobile by another suitable running mobile model. The diferential amount if payable shall
be borne by me.

It appears that the concerned model cannot be relied for proper communcation and correct mobile operation.
Since last 3 months I am being subjected to many difficulties and handicaps. Hence please consider my
request favorably and allow me the option of taking another mobile model of your make.

An immediate action in the matter is highly requested.

lg 2230 not working, display shows on-off on-off on-off conditon. i have no circuit diagram . kindly please provide this trouble shooting

Reliance mobile ( Samsung make) colour mobile CDMA based — Restart

This is to bring to notice that I (Lokesh malviya) bought Reliance colour CDMA moblie (Samsung set) in around 2004 from Betul MP where I was posted .I spent more than 17000/- for the set and had been using this after my transfered to Jabalpur MP.When I got transfered in Lalitpur UP in 2005 there was no reliance network therefore I could not use the mobile those days Now I am in Gurgaon since Oct, 2007 now I feel this set on which I spend lots of money can be further used. Since I am in transferable job.
Could you please look in to my case and restart my mobile set for further use.

Details are as foollows;
Name : Lokesh Malviya
A/C [protected]
telephone No. [protected] at Jabalpur
Tariff/Handset/SchemeCode BUDGETt149/SSA563/BUDGET149
My present contact: [protected]

Please see below:

and decide yourselves.


-----Original Message-----
From: Sreeranga Vembar [mailto:[protected]@rediffmail.com]
Sent: Friday, December 26, 2008 1:42 PM
To: [protected]@relianceada.com; [protected]@lgmobiles.com; corporatecentre.[protected]@relianceada.com
Cc: Sreeranga
Subject: Re: Re: Re: Re: Re: Problem with Display

Hello,

I was updated by Mr. Prasad from LG that the complaint has been forwarded to their HO and also the R&D department but cannot commit as to when there would be a resolution.

LG states that the mobile is as per Reliance Specification and also the literature mention this.
http://www.lgmobiles.com/specs/Product%20Note_RD6600.pdf
states in the first paragraph
"LG RD-6600 is the perfect example of technology and innovation. With its built-in Mega pixel camera / video, complete with zoom control, and FM / MP3 player, the new RD-6600 from LG creates a totally new experience for mobile users everywhere. Metallic finish body, Built-in Bluetooth and external memory make it more useful to you. It has been designed with ultimate features on market demand."

Nowhere it does mention that the display is also metallic and the display would not be visible outdoors.

http://www.rcom.co.in/webapp/Communications/Handset/mobile.jsp# does not event mention that the body has a metallic finish wich includes the screen.

Can someone explain me the logic behind this:

Reliance offers Reliance Mobile World, Games and Mobile TV on this model.
Is a customer suppose to watch Mobile TV only indoors, play games indoors . Does this not sound ridiculous.
Secondly when someone goes to buy a mobile he would not ever think of asking the salesperson as to whether he can take the set outside in sunlight and check . Tomorrow you will come up with a new thing that a mobile can only be used outdoors and not indoors. Does this all make sense. or you would say a mobile cannot be used during rains etc. etc...

This becomes a very good case for me to complaint to Consumer courts as detailed below :
1. Shoddy product quality
2. Unsatisfactory after-sales service
3. Right to be informed about the quality and performance of goods and services.

CAN I KNOW THE ESCALATION PROCESS..



Regards,
Sreeranga.VS
[protected]
[protected]


On Tue, 23 Dec 2008 Sreeranga Vembar wrote :
>Greetings,
>
>No response has been received by me for the mails appended below yet.
>Called up Reliance Customer Care on Dec 22 2008 @ 22:01 and spoke to Mr Surjit who assured me that the earlier ticket lodged by me[protected] has been forwarded to the appropriate department.
>
>If Customer Care (both LG and Reliance) is not able to give an answer or resolve the issue, can I know the escalation process please.
>
>I am attaching documents from both the (lgmobiles.com) LG Mobile site (Specification) and Reliance Website(http://www.rcom.co.in/webapp/Communications/Handset/mobile.jsp). The LG document just says that its a Metallic Finish handset. Nowhere does it mention that due to the Screen having a metallic finish the display would not be visible in sunlight. I still fail to understand that how come both the companies are pointing the fingers at each other.
>
>Thanks and Regards,
>Sreeranga.V.S
>
>Mob: [protected]
>Off:[protected]
>
>
>
>
>
>On Tue, 23 Dec 2008 Sreeranga Vembar wrote :
> >Greetings,
> >
> >As advised by LG service center I have logged a complaint (Dec 23; 15:47) with Reliance Customer Care (Ticket Number :[protected]. The Customer Care executive initially was hesitant to log the complaint stating that I need to log a complaint with the manufacturer - LG. I had to explain him the entire chain of events .
> >It looks as though both LG and Reliance are trying to pass the buck .
> >I would request that both LG and Reliance thrash out as to who is responsible and get back to me at the earliest.
> >
> >I have also seen similar complaints on some discusion forums and I am trying to get in touch with others who do have the same Model . Currently I have 3 other who have the same problem excluding me.
> >
> >An EARLY reply would be appreciated.
> >
> >Sreeranga.VS
> >Mob: [protected]
> >Off:[protected]
> >
> >
> >On Tue, 23 Dec 2008 Sreeranga Vembar wrote :
> > >Greetings,
> > >
> > >This is in continuance to my mail to helpline of LG mobiles as well as customercare of Reliance .
> > >
> > >I received a call from Mr. Prasad ([protected]) from LG service center (Thane) today[protected] at 12:49. He said that they have received a mail from Reliance about my complaint. He said that it was not a manufacturing defect and it was a Specification provided by Reliance to LG. He said that the mirror finish was a requirement and all instruments of this model has it. LG manufactured it as per specification and handed over to Reliance. When I asked him that does it mean that I should not be using the mobile outdoors -- he had no answer. He stated that it's clearly mentioned that the screen has a mirror finish. When I questioned him that nowhere it's mentioned that the instrument needs to be used indoors he had no answer. He also did agree it's a problem with the Model but not a manufacturing defect. It's the specification. He also asked me to get in touch with Reliance. I also told him that I don't go by who's given the specification but by who the manufacturer is. How do I know who's specified the Specification.
> > >
> > >I still don't understand if I buy something that does not meet what its been designed for does it make sense. If I am indoors I can always be contacted on my landlines or I can make calls from my landlines. I don't need a mobile. If I cant see to whom I am making calls to or receiving calls from does it make sense.
> > >
> > >Reliance Customer Care: An early response is appreciated.
> > >
> > >
> > >Regards,
> > >Sreeranga.VS
> > >[protected]
> > >[protected]
> > >
> > >
> > >
> > >
> > >On Mon, 22 Dec 2008 Sreeranga Vembar wrote :
> > > >Greetings,
> > > >
> > > >This is in continuance to my mail to helpline of LG mobiles as well as customercare of Reliance .
> > > >
> > > >I havent had any response from either of yourselves.
> > > >
> > > >Called helpline on Dec 21 2008 at 16:40 and spoke to Sunita who asked me to get in touch with the Mr. Shailesh at the Vashi Service Center.[protected]/[protected]). I called the Service Center and came to know that Mr. Shailesh no longer works for them. I spoke to Mr. Sunil of the Service Center, who said he also had the same instrument and the problem exists and no solution exists yet. He asked me to get in touch with yourselves.
> > > >Hence I once again called the help line at 17:08 and spoke to Sandesh, who was of absolutely no help. He in turn passed the buck and aked me to contact Mr. Chetan Naik (Branch Service in charge on [protected]. ). When I told him that I am going in Circles and I will complain to the Consumer Court he asked me to go ahead. I must have made innumerable calls to Mr.Chetan Naiks number but no one answers the phone.
> > > >
> > > >This mail is a notification of the defect to LG electronics as well as Reliance. It should have been the responsibilty of Reliance to see that instruments are not defective.
> > > >
> > > >Regards,
> > > >Sreeranga.VS
> > > >[protected]
> > > >[protected]
> > > >
> > > >
> > > >On Sun, 21 Dec 2008 Sreeranga Vembar wrote :
> > > >>
> > > >>Greetings,
> > > >>
> > > >>I recently bought (on 1/12/2008 ) a LG RD6600 and find that the Display is ABSOLUTELY not visible in sunlight. Even if I go to a place that has shade it is the same problem. This makes the instrument unusable outdoors which I feel is ridiculous. I feel that this is a manufacturing defect in the instrument. This mail is a notification of the defect to LG electronics, as the instrument is still in the warranty period. Further the battery discharges very fast. I have been using Nokia, LG and Samsung phones till today and haven't had such a problem. Currently I do have a LG6100 and don't have such a problem. Can this be rectified which I don't think so, If not I would request you to replace the same with some other model of my choice.
> > > >>If either is not possible I would have to lodge a complaint with Consumer Disputes Redressal Forums.
> > > >>An early response is appreciated.
> > > >>
> > > >>Thanks and regards,
> > > >>Sreeranga.VS.
> > > >>Mob: [protected]
> > > >>Off:[protected]
> > > >>
> > > >
> > >
> >

Hello Sir/Madam, my residing in Bhopal city. I have e cell phone LG Reliance RD 3600 which is in under warranty, but my headset is damage and I already make a complaint to the Akansha Enterprises New Market In Front of Bapu Ki Kutia Roshanpura Chauraha as a service centre of LG Reliance Cell Phones in Bhopal City. But they do not to replace it, although my headset is in warranty. They said they have no stock of it and delayed from 15 days. So I request you to please made attention to see this. Thank You.

Mobile Model no. LG RD 6600,
RIL CDMA -

The above mobile was purchased by me from Reliance webworld, Pitam pura Delhi on 23.11.2009

Moreover the keypad is totally faulty. I was constrained to get the key pad repaired on 2 times due to non functioning of one or other keys. The problem continues and I am forced to approach your
service centre very often like battery fault 2 times, for charger i time antenna 1 time. It is surprising that
There is also net work problem since june 2008, i visited service centre frequantly . There is continuous intruptions.

Looking to the severe problems being faced by me I have rather no alternative but to request you to make
replacement of this mobile by another suitable running mobile model. The diferential amount if payable shall be borne by me.

It appears that the concerned model cannot be relied for proper communcation and correct mobile operation.
Since last one year I am being subjected to many difficulties and handicaps. Hence please consider my
request favorably and allow me the option of taking another mobile model of your make.

Dear sir,
My lg mobile no is RD6100 problem was display is broken
so please new one display price sent me.


Thanks.
kishor vishwakarma
[protected]

LG CDMA mobile RD6600 — I have lost my LG CDMA mobile model no RD 6600

Myself Amarnath C.P, I have lost my LG CDMA mobile model no. RD6600 on 01/05/2009, its RSN No. is R2GHS[protected]. There is Reliance CDMA connection in that whose no. is [protected]. I blocked my no. on customer care of Reliance & now taken a duplicate SIM . also lodged complaint at Police Station. but they did not gave me any way to locate my mobile.
So kindly help me to locate my mobile & my contact no. is [protected], [protected].

u r afool why u paid again & again

Dear Sir:

Mobile Model no. LG RD 6600
RIL CDMA -


I have found that the mirror effect adversely affect the visibility of the mobile as during day time it can not
be used. No digit or any thing are visible on the screen except that of your own face. This draw back of
the mobile was not explained to me by the Mobile Store people. Hence I am forced to suffer.

Moreover the keypad is totally faulty. I was constrained to get the key pad repaired on three occasions
due to non functioning of one or other keys. The problem continues and I am forced to approach your
service centre very often.

There is also net work problem. There is continuous intruptions.

Looking to the severe problems being faced by me I have rather no alternative but to request you to make
replacement of this mobile by another suitable running mobile model.

It appears that the concerned model cannot be relied for proper communcation and correct mobile operation.
Since last 3 months I am being subjected to many difficulties and handicaps. Hence please consider my
request favorably and allow me the option of taking another mobile model of your make.

An immediate action in the matter is highly requested.

lg rd 6600(cdma)mobile phone — replacement of mobile handset

, i had buy ur lg rd 6600 handset, in aug 2008, but the handset is had got serviced 9 times due to various problem occured in handset, (5 times dead report), 3 time signal strenght problem, till aug in have warrenty period of my handset, but i never knw when it go again dead, so i like to request you to plz replace y handset as soon as possible.

vivek mishra
ph no [protected]
350 first floor west guru angad nagar
guru dwara road, laxmi nagar delhi 92

LG-RD6600 — change the pannel

I am using the reliance mobile LG-RD6600
i like to change the pannel, i did't get a pannel from the nearest servicing center.
i am requesting you to send the item to my nearest service center.

IRINJALAKKUDA SERVICE CENTER
THRISSUR
KERALA

LG / LG 3600 CDMA MOBILE — not giving service

i purchased lg3600 mobile with no-[protected] on 25 oct 2008 , but my phone started giving problems from the month of august 2009 when i contacted LG SERVICE CARE they refused to give free service saying the phone is out of warranty, when i argued with them they told the warranty is refered from the date of manufacturing not from the date of purchase. every company gives warranty from the date of purchase not from the manufacturing date hence i request to solve my problem by giving free service to my mobile.

Ajay kankani
gunj shadnagar
[protected]

service center address
gana lg service center
shadnagar.

lg mobiles company should make sure that customer purchasing lg mobile should given proper service so that the customer purchasing mobile should not get any problem.

lg mobiles company should make sure that customer purchasing lg mobile should given proper service so that the customer purchasing mobile should not get any problem.

have purchased LG K195 and the software inside the mobile are not working properly.the sound effect is very very low & the body panel is also damage whill using how can get the new panel.i purchased the mobile only 3 months back.i don't why u peoples are playing with Indian customers.(I gave it to service centre they simply telling me that you can buy another model some other like sansum, Nokio ete ...they are not responding my )
So I request you to please made attention to see this. Thank You.

by Madhavan

Mobil .IMEI :[protected]
S/N : 902ACOX299844 IND
KG 195
CE 0678

RD6600 — HANDSET NOT WORKING

I am very much fedup with this instrument.I can not see the display matter in the day light.key pad also detached and it looks very bad when i am talking to my clients as i am working in marketing department of an engineering company having turnover of rs. 300 crores.This instrument also purchased in CUG, scheam. The staff members are also tired with this insturmen.They fill very shame when talking to other people before the other people. we request you to kindly replace the instrument as reliance spoiling their credit in mobile market.
Please do the needful action as we want purchase additional instruments of reliance.

hai iam a mobile reparest and, myy engglish is so bad please ignnor my english and give me the soluation

RELIANCE LG CDMA HANDSET — TIME GETS ON BEFORE

Sir Purchased LG Hand set few days back. after using came to know that timer of the mobile gets stated before the call gets connected. I am unable to judge the exact pulse. spoken to cust care.they said that you will find same in all CDMA mobile phone. Sir kindly tell me how to come out of this problem. Cust care said only exact amount is deducted from my account no need to worry.But how will i track my budget as mine is 1p/sec calling. kindly sort out my problem. my mobile no is[protected].

VK Mishra
Bareilly

LG MOBILE RD8000 CHOCOLATE — PASSWORD FORGOT

My phone is locked, I forget my password. Please tell me the correct password of 4 digit.

my cell number is [protected]

My phone is locked, I forget my password.

LG RD 8OOO IS A STUPID PHONE. I CAME TO KNOW THAT LG RD 8OOO MODEL IS A FRAUD WORK OF LG COMPANY

this is very very dumest mobile ever LG had maid this just totally waist our money yucckey mobile ever

L.G/ reliance cdma mobile handset — no warranty claim on date of purchase

I have purchase LG RD6150 Reliance CDMA handset in 25 - september- 2011, after some time handset automatic off on, i just gone lg service center on dated 10- dec- 2011 and check it then he replied your handset is out of warranty, and give me estimate of 772 rupees and send to Reliance Head office gomti nagar to mr Dharmendra singh. He put my handset on two weeks and just return handset and replied your handset is ok. and not give me proper resulation.

Thanks & Regards
Rahul Tiwari
[protected]
Alambagh Lucknow

my money is not return till 2 months

is it power bank my mobile is not supported with power bank

ur LG is not responding me at all for my ac which is in warranty period guide me plz

bought a LG Fridge Model No: 265 TMG through ARCEE elctronics Nerul bill n0 24522. There is a crack in it. I am following up with the SHOP and LG for the last 3 months. No postive result. The shop is now behaving as though LG is a outsider for them.
LG Customer care providing the WORST WORST service to the customer

sir i have purchased music system of yours but within 1 or 2 months the mother board problem has come.I have give it to the service centre secunderabad -kharkana-kevin entrp-
there is no response from last 1 month
i think i did a great mistake by going for L.G. brand is the feeling iam getting can you help me

my mobile no is [protected]

regards
damodar

I have purchaged a LG 21' FLATRON Colour TV. two years ago. Last one year I am facing problem. More grains are coming. I am requesting you to see the matter and try to solve my problem.
My address
A.P.Kumarasamy
111, marakanam road,
Indira Nagar, Tindivanam East
604002
Ph.[protected]

I have purchased a 17" L.G.Monitor last two years back, since last 8 months i have facing a problem that the Red colour items like picyures, images & drawing lines is not visible in the screen
so please try to solve this problem
Model No : 700E
REF : 700BL
SERIAL NO: D06X504NL036621IN

Address :
adarsh group of Engineers,
II nd flor, Shivaganga Complex,
Vijaya Road, Near C.B.T
Dharwad.-1
PH- [protected]

i have purchased a LG split AC 2 TON AGAINST BILL NO.492 ON[protected]...WHEN I WENT TO THE LG shop in CAMS CORNER 8/1 MIDDLETON ROW, KOLKATA WEST BENGAL, INDIA, POSTAL CODE- 700071, BEING PHONE NUMBER[protected].
THE SALES MAN FROM THIS SHOP NAMED Mr. SUMAN AND THE SHOP OWNER SHOWED ME A PRODUCT AND UPON PURCHASING IT GAVE ME DELIVERY OF ANOTHER PRODUCT...AND WHEN I COMPLAINED THEY DENIED THAT THEY HAVE NOT SHOWN ANY DIFFERENT PRODUCT AND IT WAS MY MISTAKE. AS I HAVE PURCHASED THE AC FOR A EMERGENCY PURPOSE DUE TO MY FATHERS SEVERE CONDITION I DIDNT WANTED ANY MORE HARRASMENT BUT NO SOONER DO I START USING THE PRODUCT, IT STARTS WITH ITS MALFUNCTIONS AS IT MAKES NUMERIOUS AMOUNT OF NOISE AND IS MAKING NOISE POLLUTION
EVER SINCE I HAVE MADE SEVERAL COMPLAINS AND OUT OF 6 OR 7 COMPLAINS ONLY 3 TIMES THE SERVICE MAN HAS COME AND HAS MADE THE SAME DECLARATION STATING THAT SUCH TYPE OF PRODUCT MAKES SUCH TYPE OF NOISE THERE IS NOTHING TO BE DONE...TO MY AMUSEMENT HE IS SAYING THAT I SHOULDNT HAVE PURCHASED THIS MODEL AND NOW SINCE I HAVE BOUGHT IT I AM BOUND TO USE IT, NO MATTER WHAT KIND OF NOISE IT MAKES. UPON ASKING TO REPLACE THE PRODUCT HE SAYS THE PURCHASE IS MADE UPON A Warranty AND NOT GIVEN TO YOU ON A Guaranty...SO I HAVE NO OPTION BUT TO SUFFER AND USE THE DAMAGED PRODUCT
I AM PERPLEXED AND I AM REPENTING WHY DID I PURCHASE THIS CRAP LG PRODUCT.I HAVE MADE A BIG MISTAKE
BOTH THE LG SERVICE, THE LG CUSTOMER CARE, AND THE LG SHOP AND THE LG COMPANY IS SELLING DAMAGED PRODUCT AND TRAPPING PERSONS LIKE US TO BUY THERE PRODUCTS AS THEY KNOW THAT THE CONSUMER LAW IS WEAK IN INDIA, AND PEOPLE LIKE US DONT HAVE THE TIME TO GO TO COURT.
I AM SHOCKED EVEN AFTER PURCHASING A NEW PRODUCT FROM LG I AM SUFFEREING I WONDER WHAT WILL HAPPEN THE PRODUCT WILL BE OF SOME AGE...
AND LG IS SELLING DAMGED PRODUCTS CLAIMING THAT ITS BRAND NEW AND GIVING FAKE WARRENTY.
MY WARRENTY ENDS ON THE 26-05-08 AND MY AC IS STILL MAKING NOISES AND NOTHING HAS BEEN DONE TO SOLVE MY PROBLEM FROM LG, ITS CLEAR CASE OF CHEATING

i have written a letter to Deepak Koul Branch Manager LG Mobiles Jammu as on 02.05.2007 regarding my mobile handset M4410. Inspite of several repeated reminders to Mr. Deepak Koul, only verbal assurance regarding replacement of handset has been given to me but till a year has been passed neither i have received any response from company side nor my handset has been replaced till date. i have written more than 4 letters to Deepak Koul but all in vain. now i want to go to consumer forum kindly forward my complaint to company officials either i have to go to the court of law.

thanx
nitin sharma [protected]

Hi,

We bought LG Split AC from a delear in Guntur Name: Vijay TV & Video Home ( Digital Square ) Guntur.
The Unit has 1 year wareanty. The inside unit developed a problem. when we called service Centre, the agent said that the remote was faulty and wanted us to rectify somewhere else as the trasmitter was not working . We got the remote tested and found it to be working perfectly fine. We called the service center and told them the same. The agent came back and said the reciever in the inside unit was not working and also said the Reciever PCB needs to be changed. Its been more than 15 days and no one has turned up insipite o[censored]s calling them morning and evening.

This is a demonstration of pathatic after sales service provided by LG india. I would never recommand LG products to anyone.

LG service sucks and I have started to hate the product.

sir i buy a new lG KG271.ushally iam on the mobile tracker but unfortunately iam forgot the LMTcode(password).wht i do sir ...plz replay immidiately my mobile no is [protected]

Dear Sir,
I had purchase a Refrigerator being model no-GL-181rp from Cell world, Bhubaneswar Orissa.Fast of all from next day problems are arise.when i will go to the shop they said they cant do any thing.after that i will log complain in lg once one boy came and said this is now ok, but next day the problem arise.
when i will call to Mr.Samant who is the Servise Engg here whose no-[protected].He told we cant do any thing again you have to keep this one.I am afraid with lg service.it is very poor.
Rgrds
Anwar

I have purchased a assembled PC from a local assembler in PUNE.
The Monitor is Of LG - Flatron. The purchase was made in March & the there is problem with the monitor. Display getting interupted after 2 hrs usage. I have tried to launch a complaint at the TOLL FREE NO but initially the executive was not taking the complaint saying that this belongs to WEST ZONE.
Finally I could launch a complaint # W8C62305164 dated 23/06/2008. Today is 1 st July still the complaint is still open. I am calling LG authorised service centre[protected] nothing is moving. Looking at the attitude of the persons it seems that we have made a mistake by purchasing LG Monitor.
Considering a good after market service it is been brought but Unfortunately PATHETIC. I will not recomend to any of my relatives, freinds to go for LG PC.

This is regarding my LG mobile, model No. KP220.

I had bought this mobile 2 months back.
But started facing the following problems after a week or two :

1> Mobile getting discharged very soon
2> When I put on charge, sometimes I get the message : "Battery Temperature Out Of Limit" and thereafter mobile shuts down
3> If sometimes, it gets charged by any chance, gets discharged after a call or so.
4> When the charge is low, screen becomes GREY

I have shown my LG Handset at the Ameerpet Service Centre thrice.
I wasted my time, energy and money on this.
But they could do nothing.
Sometimes I doubt what they repaired.
I feel like it was a complete waste of money.

Request you to take it forward and help me with this.
It's a Brand New LG Handset, Model No. KP220
And it's URGENT too.

Call me up at Mobile : 91-[protected] / Landline :[protected]

i have problem with my 17 inch flatron
it is fully dead i had given it one month before for service till now i did not receive it back.the service is worst.

to whom it may concern

I have a 29 inch samie flat T.V .
which is not working proparle
PLS See


Thanks

i bought a washing machine on June 1st. LG servicers took one week to install the machine after giving so many complaints and call to the customer care of LG and service centres. That too they didn't provide the machine with the rat mesh. Even the person who came to install the machine, he also didn't tell us about the mesh. We bought the machine in Adishwars (bangalore). Actually, the sales centre (adishwar) has to provide the machine with the rat mesh. At first, they didn't provide. now, they are asking us to come and collect the rat mesh from them. Now, the machine got spoiled because of rat. After giving complaint to the customer care of LG, a person came and noted the faulty in the machine. Now, it has been 20 days there is no action taken. We called customer care, and the service centre in Bangalore, Purchase department in Bangalore (Mr. Mansoor). There is no response. Now, i am regretting that why i bought the washing machine from LG. I could have bought some other brand. I don't know what to do.. If possible provide me some contact number other than the people what i have mentioned above. I want to talk to them and i request them to take back the machine.

I haven't seen such a worst service anywhere or in any other brand.

what is the use of investing a large sum of money or believing Lg is a good company?

i am not agree on the above comments. i am using lg product at my home and office i did not come accross any problem with the procucts like ac.cheken products etc. even any small problem when i ringup to the service provier local lg. the come with in 24 hrs and repair the product. it is good. tks

i had brought lg kp220 mobile 3days back and facing some problem problem is:-

when i connect my lg kp220 to my pc a message opens that your usb device is malfunctioned and windows does not recognise it
and it is not connecting.
plz. send email to me

I purchased LG mobile phone a year back.. Trust me it bombed within a month and the battery died soon. When I spoke to the seller, they happily washed their hands-off. From then I discontinued buying the LG equipments. Surprising, even after repeated calls to the service center they were reluctant to service the handset. This has ended the saga of buying LG electronics item...Unfortunately, LG did not turn neither 'Lucky' NOR 'Gold'.

I have purchase a mobile"LG KE 260"back a year to rachit communication topi baazar at gwalior and he gave me a original cash memo but this mobile is not launched in india.and parts is not available in lg service centre.so, change my mobile otherwise i have to go consumer court. ANURAG DANDOTIYA, mob. no.[protected]

Dear Sir,

I have purchased the lg mobile RD9800 few days ago.

I have downloaded the modem driver for internet connection and it is running well. I have also downloaded phonebook manager.

But there are some issue which are disturbing me and need your support -
1. SD card shows mp3 files when used in card reader but I am unable to run the files in mobile as mobile shows that no mp3 files saved.

2. How could I download other data like mp3, vedio files etc from PC to mobile and mobile to PC without using SD card.

3. When I run vedio files from SD card on my PC, it does not recognise the format. Please advise.

4. How could I download MS-Office and other software in my mobile to view attachment of my e-mails.

5. Can I use internet on my mobile, if yes then how.

Please also advise the website to refer in future if have any problem.

Looking for your kind support immediately.

With regards

Sanjiv Agarwal

just let me know the address of your service center at bangalore.

Before 8 months back i had buy a LG Mobile Model no KG920 from mumbai.
Now when i wish to listen music the one side speaker of my earpeice is not working properlly.
I am working in Guwahati Assam so i go to guwahati service center last 1 months back to register a compaliant regarding the earpeice.

But still the service center people are not in position to get my new earpeice till date.

The reson is that "This model is not available in guwahati so we had to bring the earpeice fron korea"

Please advise me wahy to do ? sosuch thing will not happen in future .

Looking for your kind support immediately.

With regards

Mahendra Matele

Dear Sir,

This is to inform you that I had purchase a NEW DVD PLayer from L.G on Dtd:-05/07/08 thru your Authorised dealer "RADIO-TV CENTRE" for Rs.6500/-which in Just 2 Months of time resulted to a "DEAD DVD PLAYER" & Customer service & response from your end is not qualitative what was expected & therefore I request you Kindly give me a replacemnt with a NEW System instead of reparing the Older One.
Thanks & Regards,

Sehal Amlani.
[protected].

sirr..i bought lg dynamite kp199 which was launched recently.when im doing video & voice recording even in max volume..it is getting recorded in low volume.pls give me best suggestion immediately.

i bought a LG 29 flat television last and its still in warranty. And in past three year it's been to service center thrice. The probelm started with a colur patches coming on the screen, I complained thrice before the engineer came to my place, and it took me around 3 months to to convince them that there is a problem in picture tube and get it fixed and its not more that 2 week since the TV came to my place that another problem has cropped up, now it's getting switced off automatically, contacted the service center again, engineer came to my place changed an IC and gave me assurance that it will work fine, alas it is not and now he is telling that the tv will again need to go to service center. So as a whole I have a very bad experince with LG, the manufacture the worst electronics goods in india and should be banned to do businness in this country. The are just selling pathetic electronics goods. I sincerly advise everyone, whosoever is planning to buy an LG product should not buy their products.

I haven't seen such a worst service anywhere or in any other brand.

If anyone by chance knows email id of senior managers then please let me know. I want to them to know how bad electronic products they are manufacturing.

SHAME ON YOU LG.

I bought LG flatron TV on 30th August and presented to my sister for my marriage gift. The sad part is starting frpm the day one it has lot of problems like default volume rise & fall, suddenly switching on when there is power flickering in the tube lights/power resume albeit it is kept on standby mode in remote control.

The reference # received is s8ca0600642. I believe my problem will get sorted out through this complaint cell

there seems to be a problem with the LG customer care. My flatron TV is facing problems showing picture, the TV is out of warranty though we are willing to pay Rs 400 for checking the problem. We booked the complaint on 26th Oct, till no one turned up.
The worst part is that the CC gave a technician number to contact for service but the person responded he is a DEMO person and cannot do servicing.
I end up calling 7 times to Customercare and literally got frustrated with the support. I will be happy if someone turns up tomorrow

Dear Sir
I stay in Bhubaneswar .I have purchased one Microwave Oven but since more than one month has past your agent who is in charge of demonstration has not come .I have contacted him several times but does not reply and respond.
Can you help me in this regards?

My address
Qrts- No- D/9
Unit-6, Bhubaneswar.
Cell No-[protected]

My kg 195 MMS does not work nor the GPRS. i have been to LG gzb twice. the settings are not available with MTNL

Sir,
i have bought LG mobile KG 195. I have an MTNL connection. the GPRS MMS cannot be activated because LG has not registered the phone with MTNL. will you please do that and ensure that my MMS works.
S Sehgal

I have one LG flatron model CT -21Q20 EN which is not working since last four months.Your service engineer is not able to rectify the problem.

i have purchased LG Split 2 ton AC from a dealer in porur 6 months back the compressor is getting problem the servie engineer came and checked the uint .he told a small screw is missing in the unit we will bring it tomorrow but still he is not turned also the problem has not been resolved till the date the sevice is very poor.

Dear Sir/Madam,

I would like to bring to your kind attention that, I am really not at all satisfied with the way in which your authorized dealer’s response on my complaint. I bought KG300 Camera Mobile 15 months back and that was not working for past 2 weeks. When I gave it for service I got a response from your service center (UNICARE INFOCOM SERVICES; 293 Arcot Road, Kodambakkam, Chennai 24) stating there is a major issue in the board and it may cost Rs. 1292 (addition to Rs. 56). Since I am not interested, I did not give it for service.

But subsequently, I gave it to a local service shop and it was repaired within 30 minutes as there was no issues only rust found in the charging socket and he charged me only Rs. 50. If I believed the word of your service center I would have lost 1292. Is this the way you treat your valuable customer, how come I will have belief on LG Product and the kind of service you are going to render? I am looking at how many customers would have lost their money?

I am going to take this to Consumer count for the kind of service. Also, I will circulate this information to whole of my friends & family members and suggest not to go for LG electronics at all.

Thanks
Varadan

LG microwaves are horrible and they can only aggagerate ur problems in the kitchen. there are basically two problems with LG microwaves : 1. you get very ordinary stuff in return o[censored]r money. 2. u get the poorest customer care service . so i wd like to conclude with my last words dat y the hell should spend his hard earned money in some ordinary stuff n purchase unwelcomed tension. guys u better buy electric heater but not LG microwave.

Dear Sir/Madam

Sub : Given complaint for house hold item : Refrigerator.
Ref : Complaint no : W8CB0307788. dated : 3rd Nov 2008.

I have given complaint for house hold item i.e Refrigerator,
my complaint was not effetely cooling and also compressor continuously working i.e not tripping.

I call the customer care and given complaint and there given complaint no :W8CB0307788 and told the our service engineer will come and attain your complaint with in two workings. But service engineer did not turned up in two days. Again call up customer care and informed to customer care, that your service engineer did not turned up.
After so many times I call, on one fine evening I received call from service engineer, I have to attain complaint and give your address he told me.
Next day he attained complaint and see my refrigerator and told thermostat is not working and it will be replace told service engineer and went.
Again I call some many times to service engineer finally after 15 days engineer turned up to change thermostat and told to check one day and inform me status of refrigerator and told went. But till refrigerator status is same, again I call up the service engineer and told there is no change function.
Service engineer told compress as to replace.
But till date I did not received any phone call from service engineer nor customer care regarding my complaint. It is almost 40 days over but till my complaint not resolved.
LG service is very very very very poor.

Regards
Mahesh

I had brought one washing machine on 3/01/08 This month on 4/12/08 it had an complaint while running it showuing PE and getting shutdown. Three time person came and attened the but till now it is not rectified.Most of the equipement of my house are of LG

Please look into the matter and do the needfull

sir i hv purchased a new handset kp220. bt in few days monitor display does not work properly and the customers care not solve my problem...service centre blamed me..i break my phone...
my handset is going to noida for repairing...the service centre replace my handset...in Rs.700
wht sould i do??? i cant breaked mobile..

plz solved my problem...
in case u cant help me..then i will go consumer forum...
plz help me...


with regards
ali khan
[protected]@yahoo.com

sir.
i bought KP199 LG handset on[protected] from A.A.Mobiles fsd pakistan.
the anti theft mobile tracker software is not in it.i contect with ur service centre on satiana road faisalabad, pakistan.but they told me that this software is not currently available here.
i bought it just due to its tracker system.
kindly help me.
please provide here this software or change my handset.
thankyou.

dear sir
i have a lg monitor in which there is mother board kit problem i am from haridwar uttaranchal, plese tell me the full adderess of lg service center for monitor reparing in haridwar.

I have purchased LG Mobile KG590 (SIN 712KPWg[protected] of Sr No. [protected] on My daughter's name at Kalyan. It has started problem of 1) Display not working 2) Loading Camera Error) This to problem was solved by service centre. However new problems started 1)Battary discharge within a day 11) Showing Limited Service and 3) When going to call Giving Error "Emergency Call"
Pl. do need in this regards.

Please also advise the website to refer in future if have any problem.

Looking for your kind support immediately.

With regards

Vikas P. Sonawani

Any Body pls sent Lg Castomer Care No In West Bengal If you KNow

i bought a 29" flat colur lg tv in sept 2007 which had a picture problem( picture completely went out of order ) in nov 2008 and based on my complaint it was repaired by lg mechanic, however the picture

THREE INCIDENTS
IST:- ALONGWITH MY WIFE I WAS VISITED TO SONY MONY SHOP TO BUY MICROOVEN
OUT OF THE MODELS DESPLAYED WITH PRICES SUCH AS -PRINTED PRICE Rs.6390/ DISCOUNT-Rs800/-.MODELS DESPLAYED WAS BLACK AND WHITE.WE SELECTED WHITE COLOURED MODEL NO 3948W. PRINTED PRICE WAS Rs.6190/- & DESOUNT WAS OFFERED ONLY-Rs500/- WHY Rs.500/- ONLY DONT KNOW TO ANY BODY
IIND:-I VISITED VIJAY SALES AT PRABHADEVI NEAR TO SONY MONY
FOR SAME MODEL THEY DESPLAYED PRICES AS Rs.6390/-, SALE PRICE-Rs.6290/- AND DISCOUNT COUPEN OF Rs.1000/-, WHEN I ASKED FOR DISCOUNT DIFFERENCE IN TERMS DIRECT CASH THEY TOLD IT IS NOT POLICY OF LG AND SALE PRICE IS Rs6290/- ONLY
IIIRD:- WE VISITED ANOTHER SMALL SHOP IN THE AREA.
PRICE OF SAME MODEL WAS-Rs.6190/- AND SALE PRICE WAS Rs.5500/-
WE CONFUSED LOT
AND DECIDED NOT TO BUY LG PRODUCT ANYMORE

THE PRICE DESPLAYED WASRs.5790/- WITH PRINTEDPRICE OF Rs.6190/-I WAS VISITED

I am quite sure that LG company is basically a cheater company, they never tried to solve the problem. In my case I had lodged more than 5 complaints but the aforesaid company has failed to attend the complaint instead they only respond the complaint by informing the complaint numbers viz.N8CC0200005, N8CA2406934, [protected], N[protected], N9C[protected]All complaints lodged since 06092008 to[protected]

M/s L.G. India Ltd.


Dear Sir,

Please refer to my complaints no. N8C21605675 dated 16.02.08, comp no; N8C3300013 dtd 30.03.08 and e-mails dated 02.04.08 and subsequent e-mails followed by legal notice by my advocate . In this connection, before filing a complaint with the Consumer Forum, I would like to say:

1. That the noise emanating from the refrigerator has made our life hell. It has become difficult to sleep at night.
2. At the time of purchasing it, we were advised that there is one year warranty whereas complaint was lodged well in time but no action was taken.

3. My wife is of the opinion to obtain permission from the administration and place it in the prominent place in Chandigarh and put it on fire in the presence of Press.

4. I am of the opinion to call the press and ask them to record the noise emanating from it and let the people know through their news channel about the product and customer care of LG.

5. Last option rest with me is to file a complaint with the Consumer forum, switch off the refrigerator, put it in the corner of the house as it is not possible to bear the horrible sounds, and fight it to the last.

I would like to know what LG suggests me.

Thanks

Ajit Singh Allawadhi
2193 Phase 10 S.A.S. Nagar
Punjab-160062

















Details Of My Earlier E-mail Attachment
(ajit.[protected]@sbi.co.in)
02.04.08

M/s L.G. India Ltd.
It is advised that I had purchased one LG T.V., A.C. and D.V.D. and did nolt faced any problem so I decided to purchase one L.G. Refrigerator also and purchased in April 07 from Chandigarh.

But this time I changed the dealer. At the time of supply, its veg./fruit container was broken which is very much evident from the supply/delivery slip and copy of bill. The container was replaced by the dealer. From the day one, the refrigerator was giving unusual sounds. Though irritating, we thought that it might be a regular feature in L.G. Refrigerators. We three officers purchased the L.G. Refrigerators simultaneously from different dealers. When I visited one of their houses and enquired about horrible sounds, I was informed that there were no such sounds in their refrigerators. I lodged a complaint vide complaint no. N8C21605675 dated 16.02.08. Service Engineer visited my place after repeated requests at call centre and to the dealer. As per service Engineer version, Capillaries of the refrigerator are blocked and it is the cause of sounds. There was huge water storage in the base of the refrigerator also. It was taken to the service station and was delivered next day. Immediately after delivery, we were asked to sign satisfactory report but we asked them to take after 2-3 days so that we could judge whether problem is rectified or not and mentioned on the job card as ‘under observation’. The problem persisted and we advised the service station people but did not get any response except falls promises. I again lodge complaint vide comp no; N8C3300013 dtd 30.03.08. But it appears that company has decided that loosing one customer will not affect it and further a person who has purchased a refrigerator is not going to purchase another one soon. But it is also true that image travels from person to person. Further if my request is not acceded to I will be forced to approach some Forum to intervene to get me the value of my money.

Hoping a favorable reply and necessary action very soon,

Yours sincerely,



Ajit Singh Allawadhi
Kothi No. 2193 Phase 10
S.A.S. Nagar Mohali
(M[protected]

Please help me where i cod buy battery fro my LG KE 260 cell phone

i made complain about sound quilty of lcd 47" scarlet t v but your sevice enggineer not satisfied me and after he not retune kindly look in to matter otherwise i have to go consumer form

I have purchaged a microwave owven. six year ago. Last one weak I am facing problem. I am requesting you to see the matter and try to solve my problem.

My address
C-14/13 1245 ch banger rk marg new seelampur
delhi-110053
my number is [protected]

thanks
regards
kaleem

dear, sir.
I am a a+ service engineer.I am working for 2 and1/2 year under raj service(durgapur).But i do not have a identy card still now.It creates many problem in my job all the time.So please help me by giving me my identy card.

Hi
I purchased LG 26" LCD TV from Kay-Dee, Audio Vision Sector 18 Noida on 2nd April'09
On 3rd a service man Mr Santosh (Ph: [protected]) came to my place for installation and found out that the piece is defective and neeeds to be changed. I purchased the set for Rs. 26000/- and this was the scenario I was put under.

I registered two complaints[protected] &[protected] and the reply I got from Service Manager Mr Manish Gupta (Ph: [protected]) is he is very busy and will see what he can do.

I requested Mr. Manish to get the product changed but Mr Manish the CUSTOMER SERVICE REPRESENTATIVE told me that the dealer only has to sell LG products and no dealer is willing to change a defective project.So I commented then its a quality issue with LG and he should get it replaced. He cut me off curtly by saying he is too busy to track down all orders and will see if something can be done.

After I registered a complaint with LG he suddenly got time and called me up twice to call me up and ask me whether the issue has been resolved.He even asked me to withdraw the complaint.

I definately demand an apology/compensation for the harrasment I have been put through. My father had travelling plan for 1pm which we had to cancel due to the mess created by defective product and customer care.


Such duping and customer service on LG part is really shameful and we see banners and ads all over the town proclaiming LG is best in Customer service.

Thanks
Amit Rai Ahuja
Ph: [protected]

LG products not good because inside people not good and poor supervision from parent company korea.

i logged the complaint for my ac on 1th april complaint noN9C41313399, but no one is bothered about they get the case closed without intimating . i get the call relogged complint id :- N9C41705559. on which i got an assurance from customer care i would be reciving cal;l from service centre but still the result is ZERO

i must no one should purchase LG product after sales services of LG is WORST

I have shifted my Plasma TV from Delhi to Ahemedabad and wants the LG technician to fix it in the wall hanging. The plasma is in warranty.

I have registered a request W9C41606231. Although, LG says they attend the problem within 24 hours. no one bothered to call even after 48 hours, forget about attending to . After 2 days of follow-up I am told that I am dialling to a wrong number and I should be dialling[protected], and which is not reachable. This information could have been given 2 days back so that I would have not lost 2 precisious days in the time of IPL.

The moment you call any customer care executive of LG, the feeling is pathetic. The customer care executives are really dumb. They take 10 minutes to understand your problem. They give all the misinformations and they sound so low, that you yourself feel frustrated.

I would never buy or recommend any LG product in future due to this poor customer care. May God Bless LG.

Anyone from LG listening???

We filed our complain through the call center (Reference Number N9C[protected]. However the system does not seem to be working. We sent emails and did whatever was possible except moving to consumer court (the only option that works with LG service).

We traditionally belong to LG family and everything in our house (2 ACs, TV, Fridge, Washing machine etc) are from LG. However, the service quality of LG is really pathetic, and we came to know after our equipment started having problems. Few months back I had a problem in TV and I filed a complaint with LG. There was absolutely no response and we kept following-up with LG for a long time. Finally we had to get it repaired through some local TV repairing shop. Irony is that we are located in Greater Noida and LG is based here - still...

Now we are trying to get our AC repaired. Same thing happened - there is no response for almost a week now and there is no hope as we did not receive even a single call. We called the call-center again and got the number of person responsible. We got various numbers and tried to follow-up for next 24 hours. We told (during filing of complaint) that LG person has already visited during the end of last summer and told that gas leakage is a problem and it needs repair. We told that AC needs to be picked-up. But nobody called or visited. We are waiting for the AC to be picked-up from our place. We know almost all the cell numbers of almost all the people - we are trying to get the A/C picked - but it is simply not happening. They are making silly excuses like "today paper that is to be given to the customer is not there", "work-load is too high" etc etc.

Please help me understand if this is the kind of support you provide for LG household items that you sell. Do we need to go to LG office in Greater Noida and create a big noise there? What should we do? Please suggest. Thanks.

I purchased 1.5 tonne LG split Ac on 3rd April, 2008 and get the same installed by the Company men. After about a period of 6 months when the service men made a visit for free check up he told that the machine is not properly installed and the total gas of the machine has leaked. At that point of time the service men did not have much gas in his cylinder so he assured that he would again make a visit and will fill the machine with gas. Since winter came at that point of time we did not chased the company and neither the company bothered to fill the gas. after arrival of summer season we opearted the machine and found the cooling effect is not there we made a complaint on 18th April, 2009 and request ID is N9C41805682. after loding of complaint no one made a visit to rectify the mistake. three more calls were made to this effect but all such efforts proved to be a futile one. one thing that appears to be sure that big companies like LG are only concerned to sell their products and not with customer satisfaction. I am cursing my fate why I opted for LG.

Dear sir,
It is a great concern about the performance of the LG refrigerater which I purchase from National Electronics, Sakchi Jamshedpur, your authorised dealer has disatisfied me and my family where we were very fond of LG products.
From 30 th March '09 your mechanics are visiting my residence to repair and replace the compressor and thermostat but till date refrigerater found inactive.
The detail of the refrigerater are as follows,
1) Date of purchase- 25/09/2008
2) Model No - 298LAG4 Silver(280 lit capacity )
3) Retail INV NO - 4477
4) Machine Body No - GL-298LAG4, DSMZEBN(IN)
5) Complain No - N9C33006679 dated 30/03/2009 & N9C40406921 dated 04/04/2009
So view of the above I requiest you to supply a new refrigerater immidiately please and save me any type of further harasment.
For your information I am also having LG product ( LCD, AC, Washing M/c ) in my home which is purchased from same delear and till date I dont have any cmplain.

Rajib BHattacharjee
[protected]
Jamshedpur-831001(Jharkhand)

Yesterday I bought the LG fridge 310L and the delivered product is not at all working. The dealer is notr ready to replace it and the LG guys are not showing up. I am not sure why the hell companies make dealers when dealer has no responsibility in delievering the functional product.

LG you and your Dealers are simply looting people.

i have been purchased a A.C. of 1.5 ton, on 21 may 2009 and today 23 may 2009 at 4:15 pm it is not installe. dealer commit to install on 22 may after noon. please resolve this because i m purchased this one on behalf LG services.

WE ARE POSSESSING A LG's WINDOW A/C SINCE THE LAST 5 YEARS. BUT SINCE THE LAST 1 YEARS THE AC IS NOT COOLING WELL. WE HAVE COMPLAINT WITH LG CUSTOMER CARE UNDER THIER COMPALINT NO.N9C52311207 DATED[protected] AND N9C52910790 DAED[protected]. BUT NOBODY FROM THE COMPANY VISITED TILL NOW TO REPAIR THE AC.

LG/DVD Player — Charges for Demo

I bought LG DVD Player form an Electronics Shop. When I asked shopkeeper about Demo, he told me that a guy from LG would come for DEMO. I waited for 5 days, then I called LG Customer care and asked for Demo. That LG guy told me that LG would charge INR 50.00 for Demo.

This is really a bad practice for a company, A company is selling its product initially without demo and then they charged for demo.

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)


SUBJECT- REGARDING BAD SERVICE AND IGNORANCE OF CUSTOMER


DEAR SIR,

THIS IS SAMAR KHAN R/O MOHALLA-PANCHBHAIYA, DISTT- BHADOHI (U.P.), THIS IS TO INFORM YOU THAT I BOUGHT A 1.5 TON WINDOW A/C WHOSE MODEL IS 18G1NA1 ANS PURCHASED ON[protected] FROM YOUR DISTRIBUTOR NAMED M/S LIGHTCO AGENCIES BHADOHI (U.P),

MY MOTHER IS A HEART PATIENT AND ADVISED TO STAY IN AIRCONDITIONED BUT UNFORTUNATELY OUR A..C IS NOT WORKING AT ALL DUE TO BAD SERVICES AND YOUR DISTRIBUTOR HAS NOT GIVEN EVEN A SINGLE SERVICE DESPITE 3 FREE SERVICES RECOMENDED BY THE COMPANY AND ALL THE COUPONS LYING WITH US.

I WILL BE COMPELL TO TAKE LEGAL ACTION AGAINST YOUR COMPNY IF YOUR COMPANY DONT PROVIDE SERVICES WITHIN A WEEK.

LOOKING FOR YOUR QUICK REPLY AND ACTION TO RESOLVE MY PROBLEM.

SAMAR KHAN
MOHALLA- PANCHBHAIYA
DISTT- BHADOHI
(U.P.)
MOB- [protected]
E-MAIL- [protected]@yahoo.com

Please note the following order of events following my purchase of GL-325TMG4. DSIZEBN Frost Free Refrigerator vide VAT Tax Invoice no. SINCALCA108/7081 dated 04.08.08 through dealer code Ino14410CAL01634_INSTITL

Date of Complaint No. Nature of Complaint and Action taken
Complaint

20.11.08 N8CB2002698 Door Gasket was detached, your technician fixed
the same using Dendrite ( Strong Adhesive)
15.12.08 N8CC1501762 Fruits & vegetables where getting damaged as if
frost bitten, Your technician saying it is due to over cooling, increased the upper temperature .
22.12.08 N8CC2203894 Door Gasket was again detached, your technician
fixed the same using Black Tape (Adhesive Tape meant for insulation of open electrical wires )
02.02.09 N9C20203018 Door Gasket was again detached, though nothing
was done by your technician on that day, later a senior technician called us and told us to detach the Door Gasket fully and soak it in warm and cold water alternatively for some time. On being exclaiming that this is ridiculous, the technician was of the opinion that rather what we feel is ridiculous. On repeat complaint on 09.02.09 it was learned that the technician submitted an “all ok” report.
09.02.09 N9C20902071 Once again the vegetables got damaged as if frost
bitten, your technician claimed that the same is due to Loose Door Gasket, the Gasket was adjusted. A few days later a used replacement of Door was sent to us which was refused at our end.
24.05.09 N9C52400187 The Refrigerator stopped working, your technician
changed the Timer.
29.06.09 N9C62911967 Once again the vegetables got damaged as if frost
bitten, technician changed the temperature setting from 4 & 3 to 4 & 6 for the lower & upper part.
11.07.09 N9C71100227 Vegetable continues to rot, technician changed the
temperature setting from 4 & 6 to 2 & 9 for the lower & upper part.

The whole order of events does not fall in any seriatim and clearly specifies that we are being taken for a ride and are being made to pay (both financially and emotionally) for buying an LG product. Time and again on every fault and complaint we felt that the service team is reluctant in accepting the fault, trying to avoid the complaint, finding fault with the complaint itself, giving different explanations (excuses) for the same problem on different visit, trying to find temporary and fragile solutions to the problem and most importantly trying to buy time to pass the warranty period so that they can start charging for their visits. This certainly was an utterly unpleasant experience leaving a very bad taste with a Die Hard LG user (Plasma TV, LCD TV, Microwave, Washing machine, Computer, AC’s etc)
The idea behind writing to you after last 9 months of tormenting, tolerance and the ultimate test of patience is to let you know the state of affairs and the kind of people involved with a reputed brand like LG. You need no directions or leads, sitting at the helm of affairs of a Consumer Durable Conglomerate like LG surely know better then any o[censored]s how to handle these situations, of course, provided there is a will to do so.

WE HAD INSTALED 1.5 TON SPLIT AC BY COMFORT BARODA BUT NO PROPER RESPONSE FROM THE DEALER .STILL WE HAVE COMPLAIN OF COOLING AND WATER DRIPPING FROM THE INSIDE UNIT.
p.n.panicker
[protected]

I bought an Lg convection 2 years ago in ahmedabad. Few days back I found the m/c producing a bit of a noise when switched on. When I contacted the Lg guys said that it was due to the magnetron, which needed to be replaced. This they declared even without checking the m/c. The magnetron was changed, and also got an AMC done.

Six months later, one day on swithching on I found the m/c completely dead. They said that it was due to humidity, and that I should keep the m/c switched on 24/7. (Ahmedabad is known for its dry and hot weather ! ). This problem has occured 3 times in a span of 5 days. The first time they attended to it the same day. the second time they took 4 days and a follow-up complaint. This is the third time it has happened. I have complained 3 days back and am still waiting...

One thing I know for sure - I will never buy an Lg product in future.

I Bought a Fully automatic washing machine on 1st Aug-09. Which deliverd us one out of fur legs dented.
Even the washing machine could not stand. We came to know about the same when thr demo person came and opened to gv us demo.

Than he told us it will be replace by Company within 3 days and he lodged the complain in front o[censored]s.

But till today on 28th Aug 09 we are chasing them. One person is giving us the no of another person and nobody have answer even they have stopped picking my calls while seeing the No.

BAD EXPERIENCE

WILL GO TO MEDIA IF BEFOR 1ST SEP THEY WILL NOT REPLACE IT.

BAD SERVICE

My Contact No is [protected]

I want my L G washing Machine sevicing
purchase one washing net or one dryer flap for 6.5 kg machine
problem in my machine is licage when ever i fill my machine with water its slowly slowly empty

purchased 3 years back
address 1108 Sector 37 Near bader pur boarder Faridabad
PH : [protected]

I bought a automatic washing mechine on 12/09/09 from habsun srinagar, kashmir . but till date they have not come to my home for installation / demonestration, i have already sent a e mail about this mater but no reply received from your end . if you dont give this service then why you are selling this product in market, who will responsible for this mater.Intimate reason for delay. my cell no [protected].

I have purchased Lg washing machine and refrigerator both r worst as refrigerator is getting rust on most of the parts of the body and washing machine does'nt remove dirt and stains from the clothes, i have already fired the same complaint against the same twice, not my problem has not been resolved yet, kindly do the needful as the earliest possible to avoid any legal haseless

ARJUN BHARDWAJ
[protected]

Maine dhantersh 2008 me l.g ka pc liya jisme 3year ki warranty hai lekin wo 3 month chalne ke baad kharaab ho gaya aur korba(c.g) ka service center wale pure chutya hai jo 7 mahne tak ko problem nahi pakad paye. L.g service me sudhar karo...aaj tak mera cpu kharab pada hai .what i do.

R/SIR,

I Sandeep doda service Engg working with your service frienchies in panchkula (Haryana) last 5 monthes but due to resion last 3 months i quit the job. but sir he is not give me last three month's salary, Every day he is promissis for salary but still im waiting for salary pl help me sir other wise i go to court i hope that u will support and help




kind regarads
Sandeep doda
[protected]

LG 17" Flatron Colour Monitor — LG Cheated us in a Repairment Case

The LG 17" Flatron Colour Monitor of our personal Desktop was carried by a LG Representative for the purpose of repairement to there service center with a commitment to return back the same by one week.
But still we didn't get the same after 4 weeks, even no feedback is getting from them, they are just stolen it simply.

I am mentioning all the Contact numbers of LG Care for ref.

[protected],[protected] & [protected]

I BOUGHT LG INTELLOCOOK MICROWAVE FROM PARAKH ELECTRONICS, NASIK ON 24 OCT 2008 WITH A THINKING THAT IT WAS A RELIABLE BRAND AMONGST THE NO OF COMS. SELLING MICROWAVES, AND AFTER A LOT OF DELIBERATIONS AND LOT OF THOUGHT AND LOT OF MARKET SURVEY. SINCE THEN, WITHIN 12 MONTHS, I HAD TO CALL THE SERVICE CENTER FOR REPAIRS AS THERE WAS PROBLEM IN THE AUTO SWITCH ON_OFF WHILE ON THE MICRO MODE. DURING THE GUARANTEE PERIOD, THE SERVICE PERSONNEL CAME IMMEDIATELY, JUST WENT AROUND THE MACHINE, AND SAID THAT THE NEEDFUL WAS DONE. STILL THE PROBLEM PERSISTS. ABOUT 2 MONTHS BACK, THE SERVICE PERSONNEL TOLD ME THAT I WAS WRONGLY SHUTTING THE DOOR OF THE MICRO, AND HENCE THE PROBLEM OF AUTO SWITCH OFF_ON FUNCTION. BUT, AFTER CALLING THE SERVICE ONCE AGAIN ON 20 NOV 2009, THAT IS YESTERDAY, THEY CAME, OPENED THE MACHINE, DID SOME SO CALLED REPAIRS, CHARGED ME RS 250, SINCE THE GUARANTEE HAD EXPIRED. BUT TODAY AGAIN I AM STRANDED WITH THE SAME PROBLEM! NOW I KNOW FOR SURE THAT THE PROBLEM IS NOT MY OPENING OR SHUTTING OF TH DOOR PROPERLY, BUT SOME REAL PROBLEM INSIDE THE MACHINE. I DONT MIND PAYING SOME CHARGES, BUT A REPUTED BRAND LIKE LG, SHOULD ENSURE COMPLETE REDRESSSAL OF OUR COMPLAINT, AND KEEP UPTO ITS BRAND SLOGAN OF "LIFE'S GOOD".

MRS HEMA PETKAR

I ahd purchased 29" Flatron LG color television on 20/02/09 since there lots of problem i am facing on the tV recently my TV DEAD due to technical problem i had registred complaint on 22/11/09 but till date no engg. even called up me and they had written 24 hrs service available but 36 hrs more then gone but no call has come

where do i go just suggest if there is lack of services in warenty period to customer how we manage ourselves.

Sub: Regarding my LG LCD TFT Monitor Model: L1730S which is long pending since September 2005

Dear Sir,

This is K V Vamsi Krishna Rao, I have purchased LG LCD TFT Monitor as following:
Model: L1730S Serial No: 508NLVE001247 From: Ankit Infotech, SP Road,
Bangalore-02
Invoice no: CS/4237 dated 3 Sep 2005
Price: Rs.14, 900 (Fourteen thousand nine hundred only)
Payment mode: Cash

The very next day the monitor started malfunctioning. I logged a complaint at LG customer care, Complaint No: 90152 and on 09/September/2005 my monitor got picked up by one of the service engineer of Techsol Computers and Network Solutions, S.R. Nagar, Bangalore -27, saying that the LCD monitor needs to be replaced by issuing a Job sheet. Even after many weeks of following I don't get any response from Techsol Computers and Network Solutions and later I came to know that this company got closed with out any communication to me for replacement of my monitor.

After contacting LG customer care they asked me to contact Srinivasa Technologies, Mission road, Bangalore 560027. I followed up with Pushpa / Manikantan of Srinivasa Technologies many times. I have sent the Xerox copies of Invoice, Job sheet by courier to Srinivasa Technologies and they acknowledged it. So after waiting for couple of months I
decided to get one more monitor and got different companies Monitor. Finally In Jan 2006 Manikantan of Srinivasa Technologies said the monitor is ready and asked me to take it, but since I already got one more monitor, I requested them to pay back my money. Till now I did
not get any reply. I sincerely request you to settle this matter by paying the money I paid for the monitor plus the interest. Waiting for your quick settlement.


Regrads,

K V Vamsi Krishna Rao
Phone:[protected]
Email: [protected]@rediffmail.com

last year i bought a lg mobile of model kg195, but now that is not working due to invalid imei no.when i insert a sim it asks for imei no.

i bought Lg kg195 mb but now my phone totaly dead bcoz IMEI code invalid. how strange lg electronics famus compeny but now only name.one thing sir why i pay 199.00. so plz suggest me otherwise i wiil go consumer forum.

I have purchase conventional MWO 6 months before from dealer DASS with giving three free coupeons of cookery class from their showroom, but till date there is no response, saying free service at LG- J M Road only. I stay at pune -nagar road, wagholi and from my place J M Road at distance 30 KMS approx. so my complaint against your dealer of giving false information, it is completely breach of trust and faith against your company, so hence foreward we will see that will not purchase any of LG's product.When I am totally not aware of hoe to use your product machine, how I tell about your machine .

hi
i have purchased a lg ke260 model mobile it is not released in india. now its problem with display where can i get repaired in hyderabad

I bought an LG solardome microwave just 6 months back and I had to get it fixed 5 times already.The light in the microwave went out first, then there was a short circuit in the wiring, then there was a problem with the fuse, and now my microwave isn working again.There service engineers fix the problem and go and I have to call them within a week or two because of some other problem in the oven.I regret buying this product.I should have gone for a cheaper option in another brand .This is supposed to be LG's high end product.I spend half the time geting the oven fixed raher than using it!

i purchesed 21 inch flat Lg tv two years back, since tlast my tv is dead,
not working, power led on for few second & then off .please suggest or see the problem asap.

lg kg 300 dynamite — service center fault

DEAR SIR/MADAM,

I am a customer of LG products. And i have bought a cellphone LG KG300 DYNAMITE in september 2007 for Rs. 7400 approx.
and this cellphone showed the IMEI NO. problem on november 30th,2009....i went to lg customer service center in FARIDABAD city.

V.R. INFOCOM is the name of the service center which is authorised by LG and located on shop no.44,nearby NEELAM FLYOVER,NEELAM CHOWK,NIT FARIDABAD, HARYANA. PIN CODE IS 121004.
I showed them my phone and they fixed the IMEI NO. problem (RECIEPT NO. is R[protected] but they left some fault in the phone immediatetly after repairing....i found that my phone continued to get shutdown after every 1 or 2 hour of operation. i told them about this problem and their response was shocking....they told me that they are not responsible for any problem in my phone...and told me to repair it somewhere else...

i am very frustrated and dissatisfied...and seeking for someone to resolve my problem .please help me...
my phone is still switch off. and repairing of it is very costly to me....and the service center is responsible for all the fault...they why should i pay for it???
please help me to sort out my problem.

yours customer

HARSH KUMAR SOROT

PHONE NO [protected]

SERVICE CENTER INFORMATION
:-

IN021548CDM0022 V.R. INFOCOMM
PH. NO.[protected]
SHOP NO. 44 NEELAM FLYOVER,FARIDABAD,HARYANA
PINCODE -145001

MY PHONE DETAILS :-
I BOUGHT MY PHONE ON[protected],FROM M.D. COMMUNICATION ,BALLABGARH ,FARIDABAD.121004.
BILL NO. 3105,IMEI NO. is fixed on my phone by lg service center.

I made a complaint about a problem in my LG microwave about 10 days ago with your customer care in bangalore. After a lot of trying I managed to get through [protected] and lodged my complaint. The complaint number is C[protected]. I was given the number of one Nalini, supposed to be in charge o[censored]dupi region, and told to contact her. Her number [protected]. After trying for three days, I managed to get her once and she promised to get back with information. It is three more days now, she has neither got back with any information nor does she answer her phone. The local service centre in Udupi, [protected], is not attending the phone either.

What does one do. Is LG so poor at after sales service? after reading all the complaints lying here, I think this is one brand people should give up on.
Alex
[protected]

My complain ID is cioao412336. .But the concerned person is not ready to come in time.He was supposed to come on 6.10.10.His name is Mr.Uttam.Whenever I ask him to come he is denying and he is telling that he is very busy.Today morning he was supposed to come at 9 am but he failed to come in that time also and his mobile No:[protected] was switched off. At 10-30 am when i am in my office suddenly i received a call from him and he started shouting that why i am not in my home because he has reached in my home to serve whenever he is free, then he also told me that I can complain to Customer care and seniors but he don't care.He will come in his own time.Is this the Service of LG?

Kindly see,

Thanks and Regards,

Ananda Chakraborty
M-[protected]

The Lg company had taken a sum of Rs.1765, for maintenance for my microwave oven, covering a period of 4 yrs . This was on Jan 2010 . Around the month of October the oven conked off . The engineers came checked and informed me that part was not available and they could not do any thing about it . I called and questioned, why had they taken so much maintenance, they either refund the amt, or replace the oven . To this day they have not got back to me . And they keep passing the buck onto some one else . No one seems to be in charge or even care about the customers grievance . I did not expect this from a reputed company like LG.

i have purchase mobile model no T500, but from day there is one complain about fm radio and music player, i send mobile to service center but problem is still there, so please look it to matter because this is quasion abount LG brand name

my mobile no is :- [protected]

Dear Mr.Soon,


No resolution has been done on my issue, 5 weeks over my LED TV is in DEAD
condition, it is really painful for me request you to intervene in this matter
to replace the Panel at Free of cost repeatedly. being MNC I thought LG can
understand the consequence of Product failing in such a short time, Quality
&amp; reliability of the Product, Customer satisfaction at the RISK


I hope you understand my grievances
and direct your official to resolve.


Regards,


Vadiraj.P.K


From: "Vadiraj p k"&lt;[protected]@rediffmail.com&gt;

Sent: Mon, 01 Dec 2014 21:16:29

To: "soon.[protected]@lge.com"&lt;soon.[protected]@lge.com&gt;

Subject: Re: LED TV :32LE5500ATR failure in Short span.


Dear Mr.Soon,


still I didn't answer from your end,
hope you are looking into it.


regards,


Vadiraj.P.K


From: "Vadiraj p k"&lt;[protected]@rediffmail.com&gt;

Sent: Tue, 25 Nov 2014 12:47:29

To: "soon.[protected]@lge.com"&lt;soon.[protected]@lge.com&gt;

Subject: Re: LED TV :32LE5500ATR failure in Short span.


Dear Mr.Soon,


I want to bring to your kind notice
that, after 3 weeks of lodging the compliant, Today service center people are
informing that they received the Panel for replacement but I need to Pay for
it. it is really disgusting to note LG TV is life is only 3 years and
customer is should ready for penalty ...


LG Known for delivering Premium
technology &amp; High Quality product to customer all these year, LG
Known name in Indian customer. I went with your Products not only
TV also owning appliances of LG.


it is big mistake I think I made
choosing LG for my house hold products, it made me to doubt on other LG
Products also.


I have two options left out now.


1. At present My TV is in DEAD
condition, I request your intervention in this matter and direct concerned to
resolve the issue without impact ( Free of charge replacement), so that Loyal
customer can stay Loyal to LG Forever.


OR


2. Please instruct concerned to take
back my TV refund the amount by deducting Panel cost, so that I can go for some
other Brand. hope they can serve me better.


sorry I am disturbing you again
&amp; again and taking your precious time, no other options, down the people in
your organization is not ready to hear customer pain,


expecting your favorable reply from
your end to close the matter.


Regards,


Vadiraj.P.K


[protected].


From: "Vadiraj p k"&lt;[protected]@rediffmail.com&gt;

Sent: Fri, 21 Nov 2014 14:04:49

To: "soon.[protected]@lge.com"&lt;soon.[protected]@lge.com&gt;

Subject: Re: LED TV :32LE5500ATR failure in Short span.


Dear Mr.Soon,


thanks for your invention, at least
some of members from service started calling me from Last 3 weeks, but given
different version, still my LED TV is IN DEAD condition. Service personnel from
Bangalore are saying there are waiting for Panel confirmation from Head office,
I have been chasing every alternate day but situation is still as it is ! LG
being excellent service provide within short response time. I don't know what
is the issue with my case &amp; what is obstructing even after your
intervention.


I request your intervention once
again on this matter.


Regards,


Vadiraj.P.K


[protected]


From: "Vadiraj p k"&lt;[protected]@rediffmail.com&gt;

Sent: Mon, 10 Nov 2014 10:28:29

To: "soon.[protected]@lge.com"&lt;soon.[protected]@lge.com&gt;

Subject: Re: LED TV :32LE5500ATR failure in Short span.


Dear Mr.Soon,


Still I didn't got response from
you, Hope you are looking into the matter.


Expecting your response asap.


Regards,


Vadiraj.P.K


[protected]


From: "Vadiraj p k"&lt;[protected]@rediffmail.com&gt;

Sent: Tue, 04 Nov 2014 21:38:46

To: "soon.[protected]@lge.com"&lt;soon.[protected]@lge.com&gt;

Subject: LED TV :32LE5500ATR failure in Short span.


Dear Soon,


Myself Loyal customer of LG
Products and resident of Bangalore bring to your notice that. I
purchased LED TV 32LE5500ATR 3 Years back &amp; providing excellent
performance all these days, On 31/10/14 suddenly picture went off started
getting Vertical lines all over the panel and sound is fine.


I registered the complaint with LG
Customer care (Complaint no :RN[protected], LG Service Engineer from KR Road
Service center, Bangalore visited my house examine the TV &amp; Inform
that Panel is faulty, needs Panel replacement, costing around 14000.00 for
replacing the new panel.


LG Known for delivering Premium
technology &amp; High Quality product to customer all these, LG
Known name in Indian customer. I went with your Products not only
TV also owning appliances of LG.


I was surprised &amp; shocked
to hear panel (Heart of LED TV) is faulty in 3 years, where as it should
last for quite long period.


myself working as Quality Head in
MNC cannot digest Failure of Premium product of well know brand in such a short
period, penalizing loyal customer to such a great extent. it is high time for
LG to look into deep analysis of Critical parts to find out the Root cause for
failure.


At present My TV is in DEAD
condition, I request your intervention in this matter and direct concerned to
resolve the issue without impact, so that Loyal customer can stay Loyal to
LG Forever.


Expecting your reply at the
earliest.


Regards,


Vadiraj.P.K


Mobile :[protected]

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