hi,
This is Praphul. I purchased LG refrigerator model GL-265TMG4, From Amit Enterprises, 70, Sarojini Nagar, Main Market, New Delhi -110023.
I purchased on Thrusday evening 12/06/2008 paid the amount there only. The sales man told that it will be delivered within 1 hours. My home is 15mins by Auto from the Shop.
i did'nt recieved on 12/06/2008, they gave a excuse that they did'nt have the product in their godown and promised to send the Refrigerator on Friday 13/06/2008 by 2:00pm .Again, to my surpise ... i did'nt recieved the Refrigerator on time. The excuse was its raining. Is it that LG did'nt do business in Rainy season? they told that i will recieve by evening on friday 13/06/2008. i did'nt recieved it. this time excuse was the vehicle which was carri ng the Regrigerator to their godown was struch in Traffic. They told me i will recieve today morning. Today, i ranged them they told that the is ricksaw wala has not come, is it that i have to arrange it?
i more thing when i ring them first they pick the phone and say that in 5 mins they will ring back ...but they never ringed back...and also when i ringed they did;nt pick the Phone...
Is this the Service provided by LG dealers...i am sorry no one is going to this Amit entreprises in Sarojani Nagar .
hope that other customer not face this problem...
regards,
Praphul
Aug 14, 2020
Complaint marked as Resolved