LG Electronics Complaints & Reviews

My Complaint no:- W8C52900086.

I have purchased a split AC and its 3rd service is due. Every time I call up LG customer support, I get a new ticket no. and the support executive tells me that my complaint would be solved in 24 hours. After 3-4 days, when I follow up, I am told that either the ticket is closed by the service provider or he / she came to my home and the house was locked.

This time around I...

Hi,
I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile on 30th May 08 but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.

Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.

Rgds.,
Ritesh Kr....

This is to bring to your kind notice that I have been a pride customer of LG electronics. But the recent experience has raised a question mark about the efficiency of its customer care centre. I have made a complain about the repair of my flatron gold flat model no.21FA20vw, serial no.CD[protected]M on 23rd MAY 2008.But even after 10days the complain has not been done.The workers at the local Aligarh centre have been making illogical excuses...

I bought LG refrigerator 8 years back with model no GR332SVF from local dealer at city Barnala(Punjab) named Surindra Radios n only after 3-4 months we started facing problems in refrigeration in the lower compartment n dealer didnt responded wel n since then we hav got the same problem atleast 20-30 times .we have comlained to Barnala, Sangrur and Bhatinda dealers but no satisfactory response has been given.

Due to this we...

Hi,

I am Bangalore.

It is been one year two months that we have purchased LG microwave oven. Often we used to have problem with the oven from the day one.
The service person who used to attend to the problem used to tell that the oven is not placed rightly. Twice the service engineer mentioned that the magnetron needs to be replaced and ended up replacing the diode. I also reminded of warranty getting...

WE HAVE PURCHASED LG REFRIGRATOR MODEL 181PP(BLUE)SR.NO 27112, INVOICE NO GI-51659 DATE 27/9/07 FROM GOKUL ELECTRIALS KAILASH PARK, GOLF CLUB ROAD, NEAR GUNJAN THEATRE, PUNE 411006
THE LIGHT OF REFRIGATOR IS FAULTY FROM PAST THREE MONTH INSPITE OF REGULAR COMPLAINT NO ACTION HAS BEEN TAKEN IF NOT ATTENDED IMMEDIATELY I WILL GO TO CONSUMER COURT
CONTACT NO [protected]
MWO VED PAL
SURVEY NO 74/2
SANT...

I had submitted my LG Dvd Player which was totally dead to M/s Balaji Distributors, Kanchrapara, Dist. 24 Parganas, W.Bengal who are authorised dealers of M/s. LG Electronics, India on 23/03/2008. Firstly the technician from the Company advised me that the failure was in the Power Supply which would have to replaced. After two weeks when I contacted the dealer they said they couldn't identify the problem properly and need more time....

A DVD writer ideally reads and writes CD. I bought this LD DVD Writer for computer 6-7 months ago. One Day Out of the Blue it stopped working. Sicne it was in warranty period i gave it for servicing in the Authorised LG Servicing Station. Now the DVD reads a DVD Disc and writes a DVD Disc but to my surprise it does not read or write a CD. I went to servicing stations many times but unfortunatily they were not able to do anything and they...

Dear Sir
I own a Reliance Prepaid LG handset with no.[protected] which is dead due to a virus attack on the moter board. So, I wanted to transfer the number to a new LG Reliance handset and approached the authorised dealer situated in NSR Road, Saibaba Colony, Coimbatore. They said that the transfer could be done only online since the set is not working.They also asked for ID and ADDRESS PROOF ALONG WITH THE DEFECTIVE PHONE NO. I...

sir,
i have purchased an split airconditioner on 19th arpril 2008 from your sargum dealer (jamshedpur).But the airconditioner's is not working properly .Because the airconditioner's cooling system is poor your dealer and your service center's any persons are not taking responce i am suffering from one and half month .if i complain it to dealer they say we are not responsible for any thing complain it to the service...

Respected Sir,

i am resident of Ajmer(RAJTHAN) . i have almost all LG HOME APPLIANCE PRODUCT. But i am not satisfied with LG authorised service centre situated at Shashtri Nagar Lohagal Road Ajmer. The officer there i.e. Vijay Yadav is mannerless . This person has no way of talking to the customer and abuses me.



I went to him for the repair of my DVD Player. He said that...

I bought this phone at the Reliance center, Galleria Mkt, DLF Ph-4, Gurgaon this afternoon (28/5/2008) and followed all instructions diligently. I was asuured by the salesman Mr. Lokesh that the phone will start working for making local calls by this evening, and for STD calls by tommorow afternoon. It is now 9:00 Pm and the phone shows an error " Programming Unsuccessful". Reliance Customer Care ( Ph #[protected] say this...

I have lodged one request for the installation of front loading fully automatic washing machine with no. W8C52005060 on 20/05/08, but till date no action has been taken up.
When I called up againon[protected], I was told by customer service agent Mr. Hussain that they do not entertain installation of fully automatic front loading washing machine.

Why have I purchased this machine then?

Pls reply.br...

I logged a complaint in LG about my remote of AC not working. When engineer came he just changed the cells to check the remote. after checking the cells he told us that LG dont repair the remote and charged 225 as his fees. They Bloody cheated us. One can always check remote by changing cells. Why did they send engineer to us, just to charge Rs. 225....

Ice getting deposited at the base of the ice tray...

I had brought Lg 26 inch LCD TV almost 4 months back. There is serious problem with my TV.
It is giving back current in AV in put and burnt my TATA SKY Digi box.
After replacement of AV board in TV it worked fine for amost 15 days.
Again same problem occured. It took more 15 days for coming new board, mean while smps also bursted. Yet SMPS is not replaced.
When i had asked for stand by TV, Mr. Neelesh from LG...

DEAR SIR,
I HAVE PURCHASED LG REFRIGERATOR ON 05/01/08.
BUT SINCE PURCHASING, IT IS CREATING THE PROBLEM OF NONCOOLING.FIRST TIME, LG PERSON HAS CLEANED DUCT OF THE REFRIGERATOR.
BUT IN WINTER IT WAS WORKING ALL RIGHT NOW IN SUUMER IT SHOWS THE ORIGINAL COLOUR AND STARTED THE NON COOLING.WE HAVE REPORTED THE COMLAINT AND SAME HAS BEEN ATTENDED.BUT THERE VRSION IS THIS, THE TUBE OF THE REFRIGERATOR IS BLOCKED .IT MUST...

I purchased one 1.5 tonne Split Air conditioner on 24.05.2007 from L.P.Electronics, Cuttack, Orissa who is the authorized show room of LG company. the same dealer has a subsidiary named Laxmi Service Centre and it is the authorised service provider of L.G Company . The company has to provide four free services in a year ie, within the period of warranty. On repeated calls one service was provided on 05.12.2007 and thereafter no body listens...

i had purchased lg split on 20 feb, it had developed some problems, the same has been confirmed by lg tecnician and he told will replace the part in 2 days. I have complained 10 times but really surprised that no one is bothered. Its my new ac and such services is offered. my compl no. W8c51402064 dated -14 may 08, and another W8c52000381 dt.21-5-08. I hope some strict action is taken against LG. I want my mnoney back as its a new ac and...

I have an Lg refrigerator which is approximately 2 years old purc chased from Jamnagars-Mahavir Electronics .since dec 2008 it started makind very much noice. we had logged complaint on 15.04.2008 .the complaint id was W8C41505267 which was going to be handled within 2 days of complaint but after so many follow ups and reminders your engineer came to us on 28.04.2008 and rectifed the problem.we were informed by Jamnagar dealer that the service...