[Resolved]  LIC of India / Money Back Policy — LIC of India official web site is not working fine

Last week I paid my premium through the www.licindia.com/ web site. After that when I am trying to get my duplicate receipt, I could not get. Though Acrobat Reader version 7.x is installed in my system it showing the empty new window. But it showing my receipt number PR[protected]. Regarding this I want to send the email to [protected]@licindia.com but no reply. So I decided to register the complaint through call center, I used the numbers which is given in the site 28602626 and 28602629 for Chennai both are currently not usable.
A most reputed company in India is giving services to their customers in this way only. Then how we can trust these type of companies ????.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


yes, the site is not working from last few weeks. i tried a lot but very slow performance @ my office. it will def. will not work with broadband and surely not with dialup.

at the yearend when people try to pull out investment proofs , this site should be functional but as of now its pathetic...
The site is not working for past 3 days. First I thought, there is some problem during daytime when server is busy. But now when I am trying from home at 10.30 PM, even home page is not opening. My premium is due this month, I am not sure what to do since Online Payment is not accessible. Is anyone working on the problems in the website ? It's high time they too some corrective actions with respect to online services.
I am trying to download the premium payment statement for past one week. Even the home page is not opening. It seems that no one from LIC management is looking into this problem. Very pathetic.
Yes. It is pathetic. It proves that Government Enterprise companies won’t much care about customer services. And nobody would be there to take responsibility for this. I think it is due to old aged people in their computer departments. If it would have been private sector, they would be fired by this time for not their technologies up and running for such a long time.
The LIC India website is not working, this is ridiculous, even they have not given any notice to the customers, the management is whole and sole responsible for this. Even they have not inform the customers all over India.

Since last 2 years I am paying premiums through licindia.com. but now its showing that you does not have any enrolled policies. I surprised that where my policies have gone. I registered a complaint but their is no reply. God know what these people are doing. I think there is no responsible person in LIC for looking these issues or the site is just a dummy for showing other companies that LIC also have a website.
yes, of course the website is not at all functioning as i have been trying few days to view my enrolled policies when i wanted to check whether any of my premium payment is due this month. I could not conclude with any reason for this problem however this type of service from such a reputed concern is very very pathetic .
i too faced the same probs lots of time .Basically all the government related services are like that only(please dont mistake me).We ppl are fed up with those services.Instead of providing this poor facility whyd dont they stop and serve ppl better.!!!
please send pending policy premium of policy no.[protected] because i paid pending premium earliest.

I enrolled my policy on website(licindia.com) before 15 days,but policy is not verified till now.
please verified same as soon as possible.

I took a policy for my son but there was a lot of spelling mistakes in the bond. Then I submitted for correction about 30 days back, but still It has not been done. Sooo poor customer service.
I want a Policy Installment details which is qtrly. inst. of last 2 installments details Pl. give me that details pl.

Name - Vaibhav Ganpat Bande
Policy No.[protected]
Pls reflect to my Premium balance to be Paid, Policy NO.[protected], I will be able to receive the mail or I have to try on phone call or through any LIC Branch offices to get the details.


past one month iam trying to pay online payment, not opening giving errors, i asked lic Tnagar Branch office no proper response.

This worst service lic

Iam in IT Service, online payment is very easy to transfer money, but now iam applying 1 day leave and paying amt.

Give me proper Contact person name and Ph No.

Last September (2007) i was take a policy in LIC for New bima gold plan. i got my receipt. but till now i am not received the bond. now how can i check my policy has been done or registered in LIC of india. i was tried a full day at delhi phone number no response. any call centre number or online checking is available.please guide me.
I want to change the address.

through net.

what should i doc
I have purchase some items from rediff shopping on 3rd march.
With order number 4443621. But still ihave not received.
Many time I am contact with customer care but no response.
How can I believe this type of fraud company.??????
This is to inform you that yesterday on 09.04.2008 I have paid premium of Rs.3110.00 against Lic Policy Number[protected] which was due on 01.04.08 which was debited to my saving account on the same day. The Transaction Account being BIL/[protected]/LIC PREIMIUM/NA-L340.

But it is to inform you that I did not get the digitally signed lic premium receipt.

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how to change the address

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