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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 256

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P
prakash ratanchand
from Nashik, Maharashtra
Nov 9, 2010
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Address: Nashik, Maharashtra

prabhat ratanchand patel.
policy no.S73266164.
policy no.S 18901731.
I have purchased above numbered policies and paid some premium installments through calico chemicals &plastics div. anik chembur mumbai 400074 to which I was emploed. i had not recieved any correspondence since closure of the said factory or lic of inda. now iam 65 yr, old and want to settle my account with insurance company.Iam not in condition to pay any further which pl, be noted. kindly help me in settling the claim at earliest.
thanks.
prabhat patel.
n/r N.D.C.C.bank colony,
railway stn.
Yeola(Nasik). 423401.
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    S
    shekar apte
    from Chennai, Tamil Nadu
    Nov 9, 2010
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    Address: Sindhudurg, Maharashtra

    I WANT TO KNOW THE STATUS OF MY MONEY PLUS POLICY.MY POLICY NO IS
    ULIP POLICY NO [protected]. PLEASE SEND ME THE DETAILS IMMEDIATELY. THANKING YOU
    sir/ madam
    plz provide me the account status of lic money plus policy and my policy no. no is[protected]dated 28.03.2007
    give me the details
    Dear Sir
    Request you to kindly confirm the status of my Policy no[protected].
    My mail Id - [protected]@gmail.com & Contact No - [protected]
    Request you to kindly confirm the status of my policy no[protected]

    LIC money plus policy. — money plus

    Dear sir,
    My policy no.[protected] I want to know about the status of my policy.
    Hance,under this circumstances i am requesting you to please give me the information and oblige thereby.
    e-mail ; [protected]@gmail.com cell no;[protected]

    ACCOUNT STATUS - Comment #1729253 - Image #0
    i need infarmation
    sir/ madam
    plz provide me the account status of lic money plus policy and my policy no. no is[protected]dated 14.8.2007 (plan:-180-20
    Dear Sir/Madam my money plus policy no.[protected] dt. of commencement 15.03.2007 paid Rs.60000/- till date name Munipally Anitha I want my current account status of it. my email id is [protected]@yahoo.co.in
    Dear Sir
    Request you to kindly confirm the status of my lic money plus Policy no[protected]
    My mail Id - abhisheksheoran.[protected]@gmail.com
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      P
      prakash ratanchand
      from Nashik, Maharashtra
      Nov 9, 2010
      Resolved
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      Address: Nashik, Maharashtra

      Prakash Patel.
      Annuity no.16837M314.
      I have not recieved payment cheques since March 2010. I have written letter month ago but did not recieve any answer.
      Please help me in getting payment at earliest.
      Thanks.
      prakash patel.
      jyotiprakash bunglow,
      N/R N.D.C.C. Bank colony.
      Near railway stn.
      Yeola.(Nasik).423401
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        ANAND WANKHEDE
        from Mumbai, Maharashtra
        Nov 8, 2010
        Resolved
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        Address: Maharashtra

        WITH DUE RESPECT I AM SUBMITTING MY COPMLAINT. REGARDING MY POL. NO.[protected]. ANNUITY AMT. CHEQUE DT.01.04.2010 NOT RECEIVED BY ME SOFAR. I HAD SENT LETTER OF INDEMINITY ON 13.07.2010 .REMINDED BY EMAILS ON VERIOUS DATES 05.02.2010,19.05.2010,13.07.2010,29.07.2010,4.08.2010,15.08.2010,23.09.2010,19.1... .AND PERSONALY TALKED ON PHONE NO.[protected] CONCERNED LADY ON 18.10.2010. REPLIED THAT MY LETTER IS RECEIVED BY HER ,BUT HAS NO TIME TO PUT UP.
        KINDLY HELP IN GETTING MY AMT. OF ANNUITY WITH INTEREST. I AM RETIRED BANK MANAGER.
        YOU CAN JUT THING WHEN A RETIRED BANK MANAGER IS NOT GETTING A SINGLE REPLY WHAT ABOUT A COMMEN MAN.
        THANK YOU VERY MUCH.

        A.C.WANKHEDE
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          vkjauhri
          from New Delhi, Delhi
          Nov 8, 2010
          Resolved
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          Address: Gurgaon, Haryana

          i had applied for housing loan through mr naresh mehta of ggn. he has taken all the related papers and check no 996561 amount 5515rs. dated 15/4/10. my loan could not be sanctioned due to my age. but my cheque was not returned to me and cashed in account of lic housing finance. when i asked mr mehta he said that your cheque will not be returned. this has been cashed by lic. while submitting the papers and cheque i was told by mr mehta that your cheque will be cashed if the loan is granted to you but now he is saying that you will not get the cheque. pl return my above amount as the loan has not been granted to me.
          v k jauhri
          1640-a housing board colony
          sec 10-a gurgaon
          haryana
          Aug 13, 2020
          Complaint marked as Resolved 
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            T
            Tilokhand S. Singhavi
            from Chennai, Tamil Nadu
            Nov 7, 2010
            Resolved
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            Address: Wardha, Maharashtra

            sir,
            mera naam Tilokchandji S. Singhavi , aur me gaon me rahane wala hu aur mera business sirf agriculture hai. Maine 1 jan, 2003 ko ek LIC Policy nikali thi,aapke agent (Vinay Kubde, agent code[protected] ke through. Policy nikalte waqt usne kaha tha ki me har saal policy ka premium lene aata rahunga, wah phale 2 policy ka premium lene khud aaya aur baad me usne muze 4 premium ke liye bahot taklif di, use 20 se 30 bar phone karna padta tha tab jakar wah aata tha. par pichle 2 saal se wah aaya bhi nahi aur phone karne ke baad aata hu kahkar rakh deta hai, aur aata nahi.Aur abhi 3 saal suru hai.
            Jab muze pata chala ki premiuim na bharne se policy laps ho jati hai, too me khud premium bharne gaya to muze premium bharne se inkar kar diya, aur medical test karne liye kaha gaya (nagpur me). Jisme muze SUGAR ki bimari pata chali. Jab maine policy nikali thi jab mera pura medical test kiya tha (blood, xray, &so on) uas waqt muze koi bhi bimari nahi thi, ab aage kya karna hai puche jane par koi kuch batata bhi nahi .



            Name: Tilokchand Suganchand Singhavi
            Address: At. Post. Mangrul, Tq. Samudrapur, Dist. Wardha-442305
            Company: LIC
            Sum Assured: 500000
            Premium: 35244
            Table & Term: 14-17
            Policy No.: [protected]
            Date of Commencement: 1-1-2003
            proposal No.: 6066


            Ab aage kya karna hai kuch samaz me nahi aa raha hai.
            Aug 13, 2020
            Complaint marked as Resolved 

            LIC — BAAD RETURNS

            LIC give me very bad return on my policy they not even pay back my deposit money after maturity period
            i given 30000 before 6 years and now they are giving me 28000 WTF je kea hai??? keh rahe hai market down hai
            sir,
            mera naam Nirma deb, aur me Tripura Agartala me rahane wala hu aur may govt emply hu. Maine 06/11/2008 ko ek LIC Policy nikali thi, aapke agent (Suva dip debray Agant code[protected] ke through. Policy nikalte waqt usne kaha tha ki me har saal policy ka premium lene aata rahunga, wah phale 2 policy ka premium lene khud aaya aur baad me usne muze 4 premium ke liye bahot taklif di, use 20 se 30 bar phone karna padta tha tab jakar wah aata nahi. par pichle 2 saal se wah aaya bhi nahi aur phone karne ke baad aata hu kahkar rakh deta hai, aur aata nahi.Aur abhi 3 saal suru hai.Jab muze pata chala ki premiuim na bharne se policy laps ho jati hai, ma ne next 2 sal ki premium uski pas diya magar usne aj tak premium dala nahi
            Name: Nirmal deb Address: Vill maheshkhala P/o anandanagar pin 799004

            Premium: 6379
            Table & Term: I dont no
            Policy No.:[protected]
            Date of Commencement: 06/11/2008

            .

            Lic Agent ke service na milne ke karan & 3 (yrs) salse policy ka premium - Comment #1482876 - Image #0
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              K
              KETAKI GANDHI
              Nov 5, 2010
              Resolved
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              Address: Sabarkantha, Gujarat

              I AM AN AGENT OF LIC OF INDIA - HIMMATNAGAR BRANCH. AGENT CODE : 0304.

              MY LOGIN ID IS : 03048833. My password to access the LIC portal for which i am entitled to use for giving service to existing customer is given to me in 2004. Since then it was working fine.

              Since six months it is showing Invlid USER ID or Password when I am entering the log in ID and Password.

              Then I had written to Branch and Division about this but no response.

              May I request you to advise the concerned to set this right. As it is in the interest of Society and the Policy Holder who have put up trust on LIC and on me being an agent of LIC.

              Your Prompt action on this matter will highly be appriciated.
              Aug 13, 2020
              Complaint marked as Resolved 
              i have not got my portal agent user id nad password
              please send to my email id or moble no

              my id [protected]@yahoo.com mob- [protected]

              agency code[protected] kanpur
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                R
                robin2mathew
                Nov 3, 2010
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                Address: Kottayam, Kerala

                Sir, During June 2010, LIC of India , Sothern Zone conducted examination for recruiting ADO. But till date, results are not made available in any authrised sites. Whereas, some malpractice is involved, forgery is involved, & with this people approached through back door is aware about result/their appointment is in pipeline.Sir, why, every candidate is not supposed to know the result or what ? Or for result also one needs to pay bribe or what ?
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                  G
                  GOEL SUSHIL
                  from New Delhi, Delhi
                  Oct 30, 2010
                  Resolved
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                  Address: North West Delhi, Delhi

                  TO, DATE:- 25.10.2010

                  THE BRANCH MANAGER,
                  L.I.C. OF INDIA,
                  BRANCH CODE 124,
                  KAROL BAGH
                  NEW DELHI- 110005.

                  SUBJECT:- REGARDING CANCELLED ISSUED POLICY NO.[protected]WEALTH PLUS)

                  DEAR SIR,

                  I WOULD LIKE TO MENTION THAT I HAVE BEEN ISSUED ABOVE POLICY IN AGAINST PAYMENT OF CHEQUE NO. 000001 DT. 16.03.2010 RS. 1, 00,000/-( RS. ONE LAC ONLY),DRAWN ON BANK OF INDIA,ROHINI,DELHI-110085 AND SAME WAS CLEARED ON DT. 20.03.2010 FROM MY ACCOUNT .

                  AFTER LONG TIME ,WHEN, I CHECKED STATUS OF MY SAID POLICY, I FOUND THAT POLICY HAS DE-ACTIVATED,DUE TO DISHONOURED CHEQUE.THE SAID CHEQUE NEVER BEEN DISHOUNERED BY OUR BANKER..

                  IT IS SHOCKED TO ME THAT MY CHEQUE WAS NEVER BEEN DISHOUNERED BY OUR BANKER. AND PAYMENT IS WITH YOU OF SAID CHEQUE.

                  I AM REALLY SURPRISED THAT HOW POLICY WAS DE-ACTIVATED EVEN AFTER CREDIT OF PAYMENT IN LIC. OF INDIA.

                  YOU HAVE NO RIGHT TO DE-ACTIVE POLICY AFTER CREDIT PAYMENT IN ACCOUNT OF LIC OF INDIA AND PASSING OVER 7 MONTHS OF POLICY ISSUED.

                  IT IS REQUESTED YOU TO KINDLY ACTIVATE MY SAID POLICY IMMEDIATELY W.E.F FORM DATE OF ISSUE OF POLICY.OTHER WISE I WILL TAKE SERIOUS ACTION AGAINST YOU FOR MENTALLY/FINANCIALLY HARRASHMENT. TO ME.

                  THANKING YOU,
                  YOURS TRULY,



                  (KUNAL GOEL)
                  S/O MR. SUSHIL GOEL
                  C-67, AHINSA VIHAR,
                  SEC-9, ROHINI,
                  DELHI- 110085.
                  MOB:[protected]
                  NOTE:WHEN I APPROACHED THE BRANCH TO SUBMIT ABOVE GRIEVANCE,THEY HAVE REFUSED TO ACCEPT THIS LETTER.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Althogh such deficiency in service by LIC is rare but it should be remembered that LIC policies are sold simply on its brand name. Most of the Buyers are not aware what benefits are there in the Policy or whether the Policy really suits them or not. No illustrations are also provided. Agents make false promises and ultimatgely policy holders are ultimate losers.
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                    S
                    sanjay sen
                    from Gurgaon, Haryana
                    Oct 29, 2010
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                    Address: Ajmer, Rajasthan

                    LIC Housing Finance Ltd. sanctioned me Rs. 14.25 Lacs as mortgage loan but LICHFL make my loan disbursement after 6 months from the application for only Rs. 10.40 Lacs after so many follow up. Now I am very puzzled from the worst behaviour of LICHFL. I have repaid this loan amount. due to negligency of LICHFL officials the amount was deposited in excess. Now the LICHFL not returning my complete property papers and post dated cheques.
                    Does LICHFL will pay me interest @ 12.25% on my excess deposit. Please refund my excess deposit money.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      SANJEEV SAHANI
                      from Noida, Uttar Pradesh
                      Oct 29, 2010
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                      Address: South West Delhi, Delhi

                      I feel utmost shock to know that a cheque issued by LIC could not be honored due to insufficient funds.

                      I had presented the cheque in my bank on 22nd Oct 2010.

                      Details for the cheque are below.

                      POLICY NUMBER[protected]

                      CHEQUE NUMBER 846300

                      DRAWEE BANK CORPORATION BANK - PREET VIHAR NEW DELHI - 110034

                      CHEQUE AMOUNT Rs 1,61,300=00

                      CHEQUE DATE 28.08.2010

                      CHEQUE RETURNED BACK DATE 26.10.2010

                      If LIC of India dosen't have funds why do they issue cheques?

                      Kindly let me know what should i do with this cheque.

                      Regards,
                      Sanjeev Sahani
                      [protected]
                      A 432, Defence Colony,
                      2nd Floor,
                      New Delhi - 110 024

                      LIC INSURANCE POLICY — DELAY IN POLICY DETAILS

                      Dear sir,
                      I dilip kumar has paid my premium amount to one of the LIC INSURANCE POLICY scheme in delhi, but my details of the policy have not yet been updated on LIC official website. It has been one month since i last paid my premium amount.Kindly look into the matter. My policy no is[protected] and the issuing branch is at Deoghar Jharkhand. Branch code is 529 and the Agency code is[protected].

                      Regards,
                      Dilip Kumar
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                        R
                        Ravikarahalli
                        from Bengaluru, Karnataka
                        Oct 28, 2010
                        Resolved
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                        Address: Mandya, Karnataka

                        Hello Sir/Madam

                        I'm Ravikumara K, Proposed life protection policy with LIC insurnce and paid amount during proposal, when i recieved my bond it is noticed that premium amount i paid initialy is much more than policy premium amount, when enquired with officer they told, they will returm me the amount additionally i paid, and also amount which i paid for the medical check-up .
                        unfortunetly till today i didn't recive any intimation or cheque even after 6 months of policy commence, hence i request to return me the amount immediatly

                        Policy details:

                        Policy No:[protected]
                        Plan: 190
                        Policy Term: 30
                        Branch code:72D


                        with regards
                        Ravikumara K

                        email:[protected]@yahoo.co.in
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          s joshi
                          Oct 26, 2010
                          Resolved
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                          Resolved

                          Address: North West Delhi, Delhi

                          I have LIC Policy No:[protected] since Feb, 2008 which is enrolled into your system but unfortunately still I am not able to pay LIC premium online. I have called customer care several times (50-100 times) at 1251/[protected] and most of times no one pick the call in office hours and if anyone pick the call he does not reply properly and they divert my call to IVR that also get disconnect after few minutes. Then I discuss with my LIC agent regarding this issue. He suggested me to send enrollment form at branch which already sent couple of months back but it also could not helped out.

                          I have worst experiences with LIC and its services. Is this kind of service and support should provide to customer by any agency.

                          Request you to intervene in this matter so that I can get solution for my problem.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Life Insurance Corporation of India — Online premium payment not reflected yet

                          Hi,
                          I have paid my this qtr LIC premium 889 policy number[protected] on Apr 9 th 2008 through online, but i didn't get any online receipt, and even due date aslo not changed, but amount as been deducted from my CITI bank account.
                          Please let me know what i can do?..

                          Harish Kumar
                          Dear Sir,

                          I did Online premium payment for my LIC policies on 10/Jul/2008 for following policies of Rs.8137/--

                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]

                          Online premium payment not refleted yet. I did not receive any receipt/e-receipt against all these.
                          Also fup of these not update yet.

                          Gopal Kumar Sharma
                          [protected]
                          Dear Sir/Madam,

                          I wanted to download my "Premium Receipt" which I had paid last time, from the internet.
                          Unfortunately I don't carry the hard copy of the same. Please let me know do I do this.

                          Thanks and regards,
                          Sourav
                          Receipt of Paid Premium not Recd Yet

                          Policy no.[protected] Pre Due 28.04.2008 Pre.Amt Rs.3166.00 Mode Yly Agent:81328111

                          Payment by Cheque No.582733 Dated 02.05.2008 Rs.3279.00 (as per bnk statement IDBI BANK,
                          Br.Pitampura, New Delhi)

                          LIC says payment still due.

                          Please do the needful and oblige.

                          Thanks.

                          LIC — Not able to pay pre,ium through online

                          From last 4 I am trying to pay the premium online and frequently I am getting this error message as their response.
                          "Due to technical issues, this service is unavailable. We'll be back shortly. Inconvenience is deeply regretted."

                          This is really causing shear inconvenience for customers to pay their premium online.
                          My LIC policy no :[protected].My policy is actually for due 8/12/2014 but it won't show that it is on due online.This prevents users from paying online payments.I have raised complaints but the response is worst.They say to pay in the branch for this time.
                          I am trying to pay LIC premium online but it just doesn't go through. I have tried all the payment options - bill desk, id bi IMPS but no sucess.
                          If online is not supported by LIC website I don't know why do these sick dumb heads claim that we can pay online.
                          Not at all happy with LIC. I made a big mistake getting in to this LIC drama for a long term . I know this complaint would hardly make any difference just like all our govt. Organisation . LIC is also full of retards and good for nothing people.
                          I have worst experiences with LIC and its services
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                            rkmeena
                            from Pune, Maharashtra
                            Oct 26, 2010
                            Resolved
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                            Resolved

                            Address: Delhi

                            ALL DUES AGAINST LICHFL LOAN A/C NO.[protected] WERE CLEARED ON 31/03/2009 & ZERO BALANCE STATEMENT IS ALSO RECEIVED. For obtaining original documents realted to my property, LICHFL Noida office had only advised to contact their office at Aasif Ali Road, New Delhi. I was recently given office Ph. No.[protected]Aasif Ali Road, New Delhi) but no body responding from this no. I HAD ALSO MAILED COMPLAINT THROGH LICHFL WEBSITE (CUSTOMER COMPLAINTS / FEEDBACK). STILL NO RESPONSE IS RECEIVED. PLEASE ADVISE ME FURTHER COURSE OF ACTION SHOULD I TAKE.

                            R.K.MEENA,
                            GAIL, NOIDA.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi meena,

                            Please keep on trying the given number[protected]/84) till it get picked up someone in the office. I have also tried for at least half an hour (try between 3 p.m. - 4 p.m. ) before I could talk to them. Then ask for the appointment with them to collect your original documents. They will give you time and date to collect your original documents. Also your will have to bring the id-proof, bank statements reflecting the EMI transactions and final payment made. This is a standard procedure although it is painful. Do not waste your time in writing e-mails or complaints on website. Better write a letter to LIC Asaf ali road through registered post or speed post if the above procedure fails.

                            Regards,
                            S. Goel
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                              Ravi Kumar123
                              from Pune, Maharashtra
                              Oct 25, 2010
                              Resolved
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                              Resolved

                              Address: East Godavari, Andhra Pradesh

                              Ref : Policy No : H[protected], Name : B.Bhaskara Annapurna
                              My mother was suffering with Right breast carcinoma with 3rd stage, she get treatment at " Adar Hospital" Chennai, She stayed in hospital for 1 month. I spent the money nearly Rs.1,50,000/-. I claimed this amount in the lic policy. but upto now she did not receive any amount from the Lic. we are very poor. please kindly sanction the amount .
                              whenever we enquire in office it is in still process. I am asking from last 1 year. I asked somany times in Lic office, Rajahmundry branch.East godavari District, Andhra Pradesh.
                              Kindly sanction the amount for the bills submitted to your office. ( already submitted ).
                              Please do needfulll

                              Yours sincerely
                              B.V.Ravi Kumar
                              S/o.Rama Krishna
                              Chirathapudi Village
                              Ambajipeta Mandal
                              East Godavari district.
                              Andhra Pradest - 533229
                              mob. [protected],
                              +14 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I think I will get the amount from Lic.
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                                N
                                ninadhedukar
                                from Mumbai, Maharashtra
                                Oct 25, 2010
                                Resolved
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                                Resolved

                                Address: Maharashtra

                                From: ninad hedukar <[protected]@yahoo.com>
                                Subject: Fraud Case: Policy nos.[protected]/06/07/08/09- Complaint no.278897
                                To: "crm" <crm.[protected]@licindia.com>, [protected]@licindia.com
                                Cc: [protected]@licindia.com, [protected]@licindia.com, sdm.[protected]@licindia.com, sdm.[protected]@licindia.com, [protected]@licindia.com
                                Date: Monday, October 25, 2010, 3:31 PM


                                To Whom so ever it is concerned

                                Initially for Policy revival LIC quoted me Rs.7800/- (Approx) in month of september 2010. Accordingly I did the payment as per quotation.

                                The Payment was also accepted and was entered into system. Later next month I am told that your policies are still in Lapsed state as still amount of Rs.11702/- is due. Still some policies are due for 3 premiums and few for 4 pemiums. Unless I pay this amount my enrolled policies cannot be made active.

                                This is cheating and a complete fraud case. I appeal to immidetaley refund my amount of Rs.7800(Approx) which was paid as per quotation for policy revival.

                                Ninad
                                [protected]


                                --- On Mon, 10/25/10, crm <crm.[protected]@licindia.com> wrote:


                                From: crm <crm.[protected]@licindia.com>
                                Subject: Fw: Fw: Policy nos.[protected]/06/07/08/09- Complaint no.278897
                                To: [protected]@licindia.com
                                Cc: "ninad hedukar" <[protected]@yahoo.com>
                                Date: Monday, October 25, 2010, 10:42 AM


                                Dear Sir/Madam,

                                Please look into the matter and inform the policyholder suitably under intimation to us. Please treat this as MOST URGENT.

                                MANAGER (CRM)





                                ----- Original Message -----
                                From: ninad hedukar
                                To: crm.pune1
                                Cc: sdm.pune1 ; co_io
                                Sent: Monday, October 25, 2010 9:57 AM
                                Subject: Re: Fw: Policy nos.[protected]/06/07/08/09- Complaint no.278897


                                Hi

                                Completely Confused....

                                Your status report says, all policies are still in lapsed state....

                                I took quotations from LIC pune office in september 2010 and same month did payment according to the quotations. Still your report says policiies are still in lapsed state. And still it needs 3 or 4 premiums to be paid..

                                Either that day LIC officer did gave me quotation which were completly untrue or this report is not justifying. I did what LIC officer told me to do. Still it is Lapsed with 4 premiums due....Why LIC officers dont take customers seriously. How cum he did gave me just any amount quotation.

                                WHY I WAS MISS GUIDED ????? And now i dont know who is right and who is giving wrong information??
                                Is the revival done properly ??
                                Is calculation done properly??
                                Need some one who can guide and and explain me what is done and by how many months policy is taken ahead and is all amt what i paid in september accepted by system??
                                Does it mean that day on September 2010, LIC officer gave me false quotation??


                                Ninad
                                [protected]

                                --- On Sat, 10/23/10, crm <crm.[protected]@licindia.com> wrote:


                                From: crm <crm.[protected]@licindia.com>
                                Subject: Fw: Policy nos.[protected]/06/07/08/09- Complaint no.278897
                                To: [protected]@yahoo.com
                                Date: Saturday, October 23, 2010, 11:59 AM


                                Dear Sir,

                                This is further to our earlier mail in connection with above complaint. We would like to inform you that the process of special revival is completed at our 95Y branch and the deposit paid by you for revival of above policies is also adjusted. We are attaching herewith present status reports of your above policies.

                                We would like to inform you that after completing process of special revival and also adjusting the deposit paid by you, the first unpaid premium under your policy nos.[protected] and[protected] is 12/2009 and the same is 03/2010 under policy nos.[protected],[protected],[protected]. Therefore all these policies are in lapsed condition and it is necessary to pay upto date premiums along with health declaration form ( attached) so that policies will be in full force.

                                Please pay the amount shown in the status reports in 95Y branch at the earliest. Please feel free to contact us in case of any further queries/problems.

                                Assuring you of our best services,

                                MANAGER (CRM)











                                ----- Original Message -----
                                From: crm
                                To: [protected]@yahoo.com
                                Sent: Friday, October 22, 2010 4:27 PM
                                Subject: Policy nos.[protected]/06/07/08/09- Complaint no.278897


                                Dear Sir,

                                This is in connection with above referred complaint. We have taken up the matter with our 95Y branch regarding revival of your policies. We will communicate you after hearing from them. Please bear with us,

                                Thanking you,

                                MANAGER (CRM)
                                "The information contained in this electronic message and any attachments to this
                                message are intended for exclusive use of the addressee(s) and may contain
                                confidential or privileged information. If you are not the intended recipient, please
                                notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
                                destroy all copies of this message and any attachments. The views expressed in
                                this E-mail message / Attachments, are those of the individual sender."


                                "The information contained in this electronic message and any attachments to this
                                message are intended for exclusive use of the addressee(s) and may contain
                                confidential or privileged information. If you are not the intended recipient, please
                                notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
                                destroy all copies of this message and any attachments. The views expressed in
                                this E-mail message / Attachments, are those of the individual sender."
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  U
                                  udaykhatri2010
                                  from Mumbai, Maharashtra
                                  Oct 23, 2010
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  Dear Sir,

                                  This is for your information and action that I had paid Rs. 8600 for LIC term plan (Amulya Jeevan) on 02-Feb-2010 and the same had been debited from my acocunt on dated - 10-Feb-2010. I have gone through all the suggested medical tests and submited requested document still I didn't got neither policy nor refund.

                                  I have went LIC south-ex branch couple of times, but still waiting for the reply...

                                  Please find below the details of the same:

                                  Product Number : 190
                                  Product Name : Amulya Jeevan
                                  Agent Name: Mr. Ranjan Nanda
                                  Date for Request for policy - 02-Feb-2010
                                  Date of Amount debited from Bank: 10-Feb-2010
                                  Cheque Number : 121768
                                  Bank Name: ICICI Bank
                                  Amount : Rs. 8600.00
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Missed to enter my name - My Name is Uday Bhan
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                                    A
                                    aksrivastava_ab
                                    from Bengaluru, Karnataka
                                    Oct 23, 2010
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                                    Address: Mumbai City, Maharashtra

                                    I have taken Amulya Jeevan (Table 190) policy from LIC Mumbai ( Service Br 904) with the following details:

                                    Policy No.[protected]
                                    Name : Awadhesh Kumar Srivastava
                                    Commencement Date: 28/06/2008

                                    I have not received this policy till date, in spite of regular follow up with the concerned agent and the LIC office in Mumbai. Request you to arrange for delivery of the policy.

                                    I have been paying regular premium since puchase.
                                    Dear sir i have not received the LIC bond (Policy No.[protected] dt:28-11-08, Name-Anita Jha) Mobile no.[protected].
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                                      A
                                      actuaryakshay
                                      from Delhi, Delhi
                                      Oct 23, 2010
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh

                                      Re: Loan A/C No. 26604137

                                      This is further to our telecon on the captioned subject at around 12.45 pm on 19th Oct 2010. I would like to bring to your kind notice that I had to assign my policies for taking loan. At the time of assigning the policies I enquired about the beneficiary of survival benefit payments which were due on my two policies in Oct 2010. I was assured by your agent (Mr. Dixit who is working on behalf of his wife at Gomtinagar branch, Lucknow) that the SB cheque will be issued in favor of LICHFL and LICHFL will give me the option to either repay the principal amount of loan or use the money at my will.

                                      However, I was not given any option and the same was forcibly used for repaying the principal amount to which I was not even informed. I raised objections with the Branch Manager who confirmed that I had no such option. I told the Branch Manager about the discussion on this matter with the agent at the time of taking loan. He arrogantly replied that I don’t care about what happened between you and agent and it is none of his business. He is also not accepting the mistake of the agent due to which my future financial planning will suffer.

                                      I enquired the Branch Manager about the process to release assigned policies to which he asked me to repay Rs. 50000 which was given to me against those policies. I would like to ask that if I am paying EMIs on the aforesaid amount then from where the need to repay Rs 50000 arises? Also if I repay the same then will my EMIs be reduced? What I feel is that these policies are meant to provide collateral securities in case of default so why the benefit arising from these policies were transferred to LICHFL even if there was no default on my part.

                                      Moreover, if I were told these things at the time of taking loan then I could have taken lower amount than to assign my policies to LICHFL.

                                      I would request you to please arrange to provide the survival benefit payments to me and take stringent action against the concerned official(s).

                                      Best regards,

                                      Akshay Kumar
                                      Mob No. [protected]










                                      However i am not satisfied with the reply given by Mr Rajput. I would like to reiterate that i was not given any information regarding benefit proceeds from assigned policies by Mr Rajput at the time of taking the loan. I came to know about this only after the problem regarding the beneficiary of SB payments surfaced, followed by subsequent enquiry from Mr Rajput over telephone.

                                      Also in his reply nothing has been said about the agent who misguided me at the time of taking the loan.

                                      I would like to further state that i required higher loan to which i agreed to assign my policies provided the future benefits arising from the policies will be given to me. I would never have assigned the policies if such things were communicated to me at the time of taking the loan. I was under impression that the benefits will be transferred to LICHFL only in case of default on my part which was the crux of the information given by your agent. My other points also remain unanswered regarding the reduction in EMIs.

                                      ________________________________________
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      The Regional Manager 31st March’08
                                      LIC Housing Finance
                                      Lucknow

                                      Dear Sir,
                                      Re: Loan A/C No. 26507774

                                      In reference to the above subject, I would like to bring to your kind notice the following:

                                      1. I had applied for home loan from LIC HFL, Lucknow and it is needless to mention that I was lured by one of your agents (Sanjay) to take the loan. The benefits explained to me at the time of application were manifold. Finally I was convinced to take the loan for tax saving purpose.

                                      2. A loan of Rs.13 lacs was sanctioned and first disbursement was made on 02nd Aug’2007 for amount Rs. 9.35 lac only.

                                      3. After 2nd disbursement of Rs. 1.14 lac I was refused further disbursement of remaining Rs. 2.51 Lac( i.e Rs. 13lac-Rs.9.35 lac- Rs.1.14 lac ) was not disbursed. On pursuing the matter I was disbursed for Rs. 1 lac only in the month of Sept. 2007. I feel sorry to state that reality didn’t turnout to what was promised by the agent & other officials at the time of applying for the loan. Also I found some discrepancies in terms & conditions explained to me.

                                      4. I wrote a letter to your manager ( Mr.Tripathi) seeking clarifications, but he refused to accept it saying that we can sit and discuss over the issue (Letter attached). He solved few queries but most of them remain unsolved and ultimately I decided to apply for the transfer of the loan to other institution. I would like to mention here that it was a tough time for me as I was under immense pressure to pay Rs 5 lacs to the previous owner of the house. I had also discussed the rules and regulation of balance transfer with Mr. Tripathi.

                                      5. I approached one of the financial institution and was assured a higher amount of home loan .I approached LIC HFL for the loan closure quotation. In the quotation the outstanding loan amount was shown as Rs. 1142514.36 (quotation attached).

                                      6. However at the time of depositing the cheque for the same amount, the cheque was refused on the ground that the closing quotation is much higher than that mentioned in the quotation. The discrepancy in the amount could not be justified by the concerned staff & Mr. Ramnarain. They also forgot the ethics of customer service and behaved rudely.

                                      7. Finally the loan was taken over by some other institution who sanctioned and disbursed the loan much higher than yours against the same property.

                                      It’s disgusting to state that in this competitive scenario, your institution is behaving in an unprofessional and unethical manner. When other institutions could give a higher amount of loan on the same property why can’t yours.

                                      I am putting up this matter now as I was under impression that this could have delayed the proceeding involved in taking over of the loan by some other institution.

                                      I would request you to please look into the matter and solve the issue at the earliest. I am bearing the burnt of that mistake which I have never committed. I want refund of amount paid as EMI due to higher interest rate, processing fee due to non disbursement of sanctioned of loan amount and compensation of mental and financial harassment.

                                      Regards,

                                      Akshay Kumar
                                      The Branch Manager Date : 20/09/07
                                      L I C Housing Finance Ltd.
                                      Lucknow

                                      Dear Sir,

                                      Re : Queries regarding Loan A/C no.[protected], App. No.11893

                                      First of all I would like to express thanks for sanctioning me the loan of Rs. 13,00,000. In this regard I have some queries which are as follows :

                                      1. I was assured vide your letter dated 10/07/2007 & 03/08/2007 of getting a loan of Rs. 13,00,000 for the purchase of house. But the loan disbursed so far is only Rs.11,49,000. The details of disbursements are as follows:

                                      Sr. No. Date of Disbursement Amount
                                      1 02/08/2007 Rs.9,35,000
                                      2 2nd week of Aug 2007 Rs.1,14,000
                                      3 08/09/2007 Rs.1,00,000
                                      Total Disbursement Rs.11,49,000

                                      Please let me know the reason as to why the remaining amount i.e. Rs.1,51,000 has not
                                      been disbursed to me as yet.

                                      2. The EMI of Rs 13,627is being charged on the sanctioned amount of Rs 13,00,000 instead of disbursed amount of Rs.11,49,000. Please charge EMI on the disbursed amount basis and refund the difference.

                                      3. It was also told that the interest charged on the loan would be 11% p.a.. However, the interest mentioned in the above mentioned letters is 11.25% p.a.. Please explain the discrepancy.

                                      4. The processing fees was charged on Rs.13,00,000 instead of the disbursed amount of Rs. 11,49,000. The difference in the processing fee should be refunded to me.

                                      5. Please let me know the details (i.e. in what respect) of the amount deducted on 18/08/07 vide cheque no.793603 of Rs.246.Please also furnish the details of the amount deducted in lieu of the loan till date.

                                      Please resolve the above mentioned issues at the earliest and acknowledge me.



                                      Regards,


                                      Akshay Kumar
                                      Mob No [protected]
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                                        Akhil76
                                        Oct 22, 2010
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                                        Address: Gautam Buddha Nagar, Uttar Pradesh

                                        Hello Sir/Mam,

                                        I had applied for loan on 19th of June 2010.And by luck I am still in process of getting my check(deposit will be done by LICHF in Authority).
                                        My File No : 612410.
                                        Every time they ask either for some new document or give some new excuse.Whenever I ask for status they say it will be done very soon.Any how I got my sanction after a long wait and have submitted all documents with last date as 27th Oct 2010 to submit check in YEA. Because for my case I need to take one date from authority to proceed for loan.Can any one please help me to get it done on time.
                                        Because one date will exceed I will not be of any side.

                                        Kind Regards
                                        Akhilendra Pratap Singh
                                        Mobile : [protected]
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