Life Insurance Corporation of India [LIC] Complaints & Reviews

The Zonal Manager
LIC of India
Jeevan Bhawan
New Delhi

Respected Sir,

I deposited my policy bond on[protected] policy no[protected] along with discharge form & other documents to obtain maturity proceed. I have already sent 3 time my staff personally to enquire about the payment.
I came to know that my documents has been lost in the branch due to sheer negligence of staff nobody has been co-operating to release my payment and also making mockery of costumer service either.
You are requested to inquire in to the matter and expedite the same with interest otherwise i shall have to go for legal recourse at your cost & responsibility.

Yours Sincerely
Sudesh Rani
RZ-143A Naya Bazar, Najafgarh
New Delhi-110043

Respected Sir,
My name is Sunil Arora. My Sister's husband Late Shri. Anil Kumar died 2 years back.He was having two polices of LIC INDIA. One policy named jeewan kishore we recieved claim within six months, but the other policy no.[protected] we are not getting claim and nobody is reponding us from LIC. I have sent many emails to concern persons but not getting any response from LIC. Even i have mailed to OMBURSMEN many time but still not getting any response.I am sending you details of mails sent by me.I will be very thankful to you if you look this matter . my mobile no is [protected]
my email id is [protected]@rediffmail.com
[protected]@licindia.com
[protected]@licindia.com
[protected]@rediffmail.com
[protected]@irda.gov.in
[protected]@netcracker.co

Dear Sir,

Could you please update me the current status of money plus status policy number[protected]T.No. 180, Commencement Date: 31/01/2007) at the earliest to my mail id [protected]@rediffmail.com

Also please advice me which is best option if i close my account before paying 5th due in Jan 2011. What benefits will i get if i close my policy after 5th due in Jan 2011 (may be in feb 2011 or march 2011).

If the current plan is not profitable then can we switch to some other ULIP plans?

Best Regards,
Srinivasan.B

I have sent so many mails to LICHFL for asking about the status of my loan but there is no response from there side and they disgusting people has deposited my cheque which I have given for a loan. Pathetic service. Cheque has been stopped by me and I really very disapointted by pathetic service.

No one reponding my mails as well on phone. Is this kind of servive they are given to customer before loan. I don't know what happen after the loan. Disgusting people.

Below is the mail which I have sent so many times but not getting a single response.

I'm writing you because to bring in your notice that I have applied a home loan from LICHFL on 8th of November’10. From this date to till now I have called so many times (Twice a day) for asking about the status of my home loan but every time I have to listen new story i.e,
1. We need an ITR for current year;
2. We will go to your business address for BIR.
3. Your CIBIL is not clear.
4. Your verification report has not been received.
5. We required few more documents etc.
6. Today also I have received a call for few more documents.

Now the thing is this that I'm very very frustrated and I'm totally under pressure because I have to pay 15% interest to the GNIDA as a late payment. Now I have forgotten about my Rs. 2 lacs which I have deposited to the authority. And finally I have take decision that I don't need Home loan from you because you have given so much of pressure on my mind and I can’t tolerate this much of pressure along with my work. I totally know that what you want from me for providing a fast service but I'll not pay a single peny as a Bribe to you for my loan.

Now it’s my humble request from you to stop my loan procedure and return my cheque which has been given in favour of LICHFL at the time of documentation.

I'll request Bank to stop the payment for that cheque and kindly accept my intimation to you that I'll stop the payment of my cheque and will not bear any problem regarding this cheque in the future.

I’m waiting for favorable response from your side. Request you to return my cheque. I really appreciate if you could send reply asap. Please take this mail on a priority basis. Will send you further explanation on the above issue in a separate mail with all details and dates.

My Details:-
Name: - Surendra Singh
Wife Name:- Nidhi Singh
Address: - D-96 Sector-56 Noida
Bank Name:-RBS bank ltd.
Branch:-Sector-18 Noida
In front of LICHFL Noida office.

I had enrolled for an LIC Policy No.[protected] on date 26.03.10 at Guwahati , Assam (name of Policy is Helath protection Plus).The premium scheme was half yearly and one premium of Rs. 6000.00 was paid the day the policy was enrolled i.e on 26.03.10. As I am a working personal in the Field of Power Plant Engineering, I have no other off day other than Sundays, and it is not possible for me to go the LIC Branch, stand in a que and pay the Policy premiums. Hence I had registered in LIC website www. licindia.in, such that I can pay all my premiums online. The next due date for premium payment for the above stated policy was on 26.09.10 but unfortunately till that time no records of my enrollment for this policy was available in the website and hence I could not pay the premium on time. i tried several times but could not.Now when I could the next best chance to pay the premium personally in a Kolkata Branch (Branch code 424, lake Town , Kolkata) they denied to keep the premium even with a fine and asked me to go and contact guwahati Branch for renewal of the policy.Again this is very difficult for me to go to Guwahati (Assam) and get my policy renenwed.
Kindly help me out in this matter, otherwise my policy has lapsed and whatever paid amount will go waste. Either alloow me to pay the premium with fine at Kolkata Lake town Branch , Code 424 or else please arrange to refund my amount such that I can start a new policy again.
I need your help in this regard.

Thanking You.

Your's faithfully,

Suvajit Choudhury
Cell No. -[protected]
E-mail- [protected]@gmail.com
Address-: C/o Mr. Swapan Kumar BAsu,
12/2 , Dakshinpara Road, Dumdum , Kolkata-700028
Landline phone no.[protected]

I HAVE YET TO RECEIVE POLICY DOCUMENT FOR POLICY NO[protected] DATED 30 SEPT 2010.PLEASE CHECK STATUS.

I had my LIC LIFE INSURANCE POLICY lying as a collateral with LIC HFL. On matutity,the same was delivered to me after rigorous follow-up.I SURRENDERED THE maturity amount to LIC HFL,and requested them to refund the same to me. But,thereafter,I have been just calling ,calling & calling these buggards ,without any result. I regret having opted for LIC HFL .NOBODY IS SERIOUS,RESPONSIBLE,HERE.ALL ARE DAMP LOGS ! NO WONDER,THE HIGHEST OFFICIALS ARE CORRUPT ! REST OF THE STAFF ARE ON PAID HOLIDAY FOREVER ! I PITY THIS PSU !

Dear Sir,

I have a loan account with LIC HFL for almost a year. The monthly dues are paid by ECS as we discussed and agreed between both o[censored]s. During our initial discussion for ECS payment they did not accept Citi Bank since they told me that they are having an issue so I was asked to open a new account with some other bank for ECS payment. I have chosen IDBI and asked the personnel in LIC to check whether I could go for this particular bank and they said no issues that I can go ahead. So I have opened an account with IDBI and provided all information to LIC and ECS gone well for few months and after couple of months my ECS got rejected and got a message from LIC that it was rejected by RBI. To my surprise how RBI could reject my ECS when they could able to get payment for initial few months. So I have contacted LIC HFL officer Mrs.Udra and she advised me to close the account and open a new account stating that there might be some problem with my account and I did so. And again after opening a new account my ECS went through fine and this month it got rejected by RBI!

When I approached the bank said that they have not received any request from LIC to clear fund and all the time I was having enough fund in my account. But LIC always blaming the bank and reluctant to resolve the issue as soon as possible!

I am really tired and frustrated to handle this issue which is happening every now and then. I am sure the bank does not have an issue but the LIC HFL do not provide proper information to RBI which is getting rejected.

I would really appreciate if some one from LIC could take responsibility and resolve this ASAP.

Hello,

We have complain against the LIC agent number "0066671C" for the policy number[protected] . He had taken Rs.50000 cash from me and had given a receipt stamped by LIC . Now that when we went to the LIC office to check, they told us that the cheque which we had given had got bounced back. The agent must have taken the money and given a cheque which he had himself made it bounce. The agent is refusing to pick up calls now. We have the LIC money deposit receipt. What do we do now?

This is regarding LICs AAO Recruitment 2010. My nephew after depositing Rs 400/- towards exam fees, tried to submit his application online but it was not accepted till 14.12.2010 (last date for submission of online application). He has been trying persistently for about 10 -12 days but in vain. Like him there are lakhs and lakhs of youngsters in India, who paid Rs 400/- but could not apply online due to inefficient management of LIC website. So it will be fair if LIC make an announcement in News Papers immediately that those who could not apply online after depositing a fee of Rs 400/- till 14.12.10, can approach the respective LIC Payment Counters for refund.

Sub: Inaction against wrong premium for the policy no:[protected] and correction there-off.

Ref: 1) My previous applications to Br Mgr, 43J, Bagnan Br. dated 26.2.09 & dated 10.07.09.
2) Application to CRM (EZ) dated 6.3.09 & dated 21.4.09.
3) Application through email to public grievance cell on 21.01.10.
4) Application to Dy Dir. (IRDA) Consumer Affair Dept on 30.08.10.
5) Application through email to IRDA on 20.09.10, 18.10.10, 22.11.10 & 20.12.10.
Sir,
Beg most respectfully I want to inform you that the undersigned have LICI policy at 43J Bagnan Branch, Howrah, WB. Due to my financial problem one premium (Jan’08 premium) Rs: 85055/- for the policy no:[protected] was due. When I was ready to pay, the Br Manager asked for medical report from ‘Annesha’, Bagnan, Howrah, WB, lab. Then I paid 2008 & 2009 premium with late fine on 4.2.2009 along with medical report.

After one month, suddenly, I was asked by LIC Br Manager to deposit additional amount of Rs 14062 separately (Rs:7031 per premium), based on wrong ECG report made by LIC paneled Bagnan lab. Then I lodged a written complain on excess premium amount based on wrong ECG report made by LIC paneled Bagnan lab. But, as per Br. Mgr’s advice and assurance to adjust excess premium amount in the 2010 premium; I paid excess amount separately on 03.03.09 to run the policy.

That Sir, after came back to Delhi, I have tested ECG & other tests at LIC paneled modern lab in Delhi & Central Govt. (CGHS) paneled Lab, but, found no physical problems. Immediately, I applied over e-mail (Complaint No: 165149) to Dy Secretary who replied that Br. Manager, Bagnan branch (43J) will settle the matter on submission of fresh medical report and accordingly all the documents submitted to him and a copy to Marketing manager, Howrah Division, 16 hair street, Kolkata.

Sir, after getting several complaints from me and from other customers against ‘Annesha’, Bagnan lab, the LIC, 43J Bagnan branch found our point is genuine and de-listed the said Medical Lab from LIC panel. But, excess premium amount based on their misleaded report, 43J Bagnan branch didn’t adjust my premium and still I am waiting for your favorable action.

Therefore, you are requested to take an immediate action on the above said matters.
Thanking you,
Yours faithfully,
Dated: 21st Dec’10


(AMIT BASU)
Vill:-Khalore, PO&PS-Bagnan.
Dist-Howrah. WB-711303
Present add: D-983, Bindapur DDA Flat
Sec-1, Pkt-3, Dwarka, N.Delhi-110059.
Ph: [protected].[protected]

1) The following SSS policies are not yet transferred from LIC BO 66m to R.T.Bangalore even after sending reminder letters.
(1) Policy No.[protected] Rs.140/-
(2) Policy No.[protected] Rs.116/-
(3) Policy No.[protected] Rs.144/-
(4)Policy No.[protected] Rs.278/-

2) Non receipt of Loan Docket in respect of policy No.61270912 from the same LIC office even after sending reminder letters. sivaraj, Doordarshan Maintenance Centre, Bangalore

I am M L Dighikar LIC Credit Card holder (Card No. is [protected]) but I have not received the monthly transaction statements except one statement received long back. Kindly arrange to send the same on my Email ID m.[protected]@rediffmail.com.

Further I have also sent email for allotment of PIN No for withdrawl of money. However I have not received the same. Kindly arrange to allot me PIN code immedately.

M L Dighikar

Forgot Username of LIC
Sir/Madam,

I forgot my Policy online ID and password, please help as soon as possible.

Policy No:[protected]
Name : jagmeet singh sandhu,
DOB : 30/06/1981
if you need more details please let me know
my contact no [protected]
email address [protected]@yahoo.com

Thanks & Regards

jagmeet sandhu

claim papers including policy bond no[protected] ,submitted on 9/06/2009 at LIC office in india Indra Bhawan Civil
Lines (JEEVAN SURAKSHA) in the name of Dr Shantanu Deb.

Till date no response from LIC despite repeated remindersin person to senior branch manager LIC office Indra Bhawan.

Kindly , do the needful as early as possible

Claimant
SharmilaDeb
(widow of late shantanu deb)

I bought a receipt of Rs.400 for LIC AAO exam.But since the server was slow and the flash program was taking such a long time.I wasn't able to register.So it was a complete waste of time,effort and money.I wish they could have used the registration portal as last time.And my dream of becoming a LIC AAO has fallen down.

Hi,
I have been trying the online form submittion from date 11/12/2010 but the site is not doing the procedure completely. So, the company itself is a brand company and they have done the Recruitment procedure so dull. The Date of Online Submittion is last on14/12/2010.,I have been trying till the midnight but the page doesnot open. So, I have done the Payment of Rs.400/- against the Fees for the Exam. So, know I am very much frustrated due the LIC site which they have made for the submittion. So, give me the way how to reimburse the Fees I have made to the LIC OF INDIA.

please let us know that thosand of candidates have applied for the exam of AAO for which lic has collected cash of Rs400 as application money but for the last two days of online registration (13.12.2010 and 14.12.2010) the system is not working so that the candidates like us suffered a lot.We have spent hours in the net cafes to do that registration.But alas the system is not working.We are not getting any proper answer from the local LIC officials whether they are extending the date of online registration.We are absolutely in dark.We the aspirants need answers that if you are not able to develop a healthy system for online registration what is the use of that technology.We suggest to further not to use such a system that causes harassment to the candidates.Please follow the ancient procedure of pen and paper for filling up the vacancies.DONT GO ONLINE PLEASE AND STOP THIS NONSENCE./////////////////.Please do the needful to refund our money back or extend the period of registration.

SUMITA KARMAKER
MOB NO:[protected]
deposited the sum in:LICI,COOCHBEHAR
DATE OF TXN:13.12.2010
BRANCH CODE:455
TXN NO:205119
A/C CODE NO:114033
MIS COLL NO:2006

I have a complaint. I had taken LIC’s money plus policy no. being[protected] from Jhansi branch. I was given a cheque for Rs.33594 vide cheque no.107545 dt.13.10.2010. Amount in figure in the cheque was correct. Amount in words was incorrect - it was written THREE THOUSAND ONLY instead of Thirty three thousand five hundred ninety four. As such, the cheque was returned to Jhansi Branch.
Two months elapsed. There is no replacement cheque. At present I am away from Jhansi. Could someone help me?
Sukumaran KN
Kuttikkottil House
Piravam PO
Ernakulam Dist., Kerala
PIN 686 664
e-mail: [protected]@yahoo.co.in

Dear All

Pls note i have taken a personal loan from ING almost 3.5yrs back. As per my record there was no laps on repayment schedule. I just got info from other sources that some amount is still due on my part & details are there in CIBIL. Below are my loan details:

Name : Girish Juyaal
Agreement no :5300PL472648
Loan amount:Rs 125,000/-
Emi :Rs 4645/-
Bank : Karnataka bank

Pls remove the details from the CIBIL by 15-Dec otherwise my loan application will be no reconsidered in LIC or HDFC.

Thanks