[Resolved] Living Media India Ltd., India Today Book Club — Payment Reversal for Reebok Fitness Kit
Living Media india Limited
My self Mr. Shiv Kumar Thakur had placed an order for reebok Fitness Kit through Credit Card transaction vide SBI card No. [protected] on 14/03/2009.On 18/03/2009 again he received a phone call from your concened Service Desk that as last transaction has not been successful, another transaction is desired.But Mr. Shiv kumar Tahkur realized two transactions and also got two parcels at his door step.As he was not interested in the 2nd parcel and customer desired only one Fitness Kit , the 2nd shipment of Fitness Kit was returned back and not received at all by Mr. shiv Kumar Thakur.
But the reversal of payment for the 2nd transaction on the Credit card has not happened till date.In this context, Mr. Shiv Kumar Thakur has written a complaint Registered Letter Dated 2nd July'2009 under Registered Letter 3328/dated 07/07/2009.
Please resolve the case and do reverse transaction of amount 3199INR for the customer ,otherwise there is no wayout left then to proceed for the Consumer Court.
Details of One Parcel received:
Order no.: OGAO9001597A
(Scanned Copy attached)
Thakur Ji Niwas
Was this information helpful?
Aug 13, 2020Complaint marked as Resolved