India Today / BagItToday Complaints & Reviews

I was contacted from Bag It Today(Sunil) saying that I had own 2 lacs worth gold box. To claim the gold box he asked me to purchase MTV kit and it was cost 29992.00 Rs. I initially denied to purchase and after thinking about "India Today" brand name, I accepted to pay the amount. After I have paid that amount, again he asked to pay two 598 Rs for handling and courier charges. I started souting at him and asked why are asking money again. He said, this will be final amount sir. You dont have to pay any other amount. Again, I have paid that amount. After 2 hrs, again somebody called and asked for 14,998 Rs. I asked him to conference Sunil. Sunil said, it is for another 1 lac work gold box. I asked him clearly that what would happen if I will not pay this amount. He said, you will still claim the things for the amount which you already paid and the gold box. So, I had told that I am fine with it, I am not interested to go further and he disconnected the call. In the evening, another guy(Vinod) called from dispatch department and asked 14998.00 Rs. I had explained everything and told him that I am not going to pay money. Again, he conferenced Sunil, he said that you will not be able to claim gold box unless you pay this 14998.00. I have paid that too. The second day another personal called and asked for 20,000 Rs. Now, I have realized, the "India Today" is biggest cheater and asked him to cancel my all orders. Do you think, he still be line? Yes, he disconnected the call. I dont know how to claim the amount. Please let me know if any one had claimed the money and let me know how to claim it. Its all because the trust I had with India Today magazine. Is that bag it today part of India Today?

My father placed an online order for a product from Indiatodaybook club.com and made the online payment of Rs. 599/-. However, the wrong product was delivered to him. On checking with them, he was asked to send the wrong product back to them on which he spent additional Rs. 125/-

They did not send the originally ordered product thoght did confirm receipt of teh wrong product back to them.
Now it has been over 6 months since he has been following up with them and they have neither refunded the money i.e Rs. 724/- nor sent the right product.

Every time we write to their reponse/ customer service team, they send us an apology mail stating that the money will soon be credited to my father's account. But there has been no action on the same.

Reequest you to assist as this was totally not expected rom a reputed group like India today.

Enclosing below some sample interaction wuth them.

Thanks & Regards,

Preeti Malhotra ([protected]@gmail.com; M:[protected]

From: Jatinder Malhotra <[protected]@yahoo.co.in>
Subject: RE: VERY IMPORTANT: Returned undelivered information from India Today Book Club
To: "Response" <[protected]@indiatodaybookclub.com>
Date: Thursday, 15 July, 2010, 5:02 PM


Dear Executive Customer Relation;

Ref Order ID[protected] & Membership NO ITBCO9155620.
Till date I could not get my BENETTON GLASSES in place of RBK WATCH nor Rs 724/-.In ur mail dated 30/11/2009,u had written that within 14 days we will do the needful but I have yet to get a positive response.U R once again requested to refund Rs 724/- at the earlieast.
Thanking U,

MALHOTRA




--- On Wed, 23/6/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: VERY IMPORTANT: Returned undelivered information from India Today Book Club
To: "'Jatinder Malhotra'" <[protected]@yahoo.co.in>
Date: Wednesday, 23 June, 2010, 4:19 PM


Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to request you kindly provide us some more time for the same.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days) Or email at [protected]@bagittoday.com or [protected]@bagittoday.com .



Warm Regards

Ankita

Bagittoday Team





[protected][protected][protected][protected]
From: Jatinder Malhotra [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, June 22, 2010 7:15 PM
To: response (ITBC)
Subject: RE: VERY IMPORTANT: Returned undelivered information from India Today Book Club


Dear Manisha,

Daily person from your end is being changed;first Jyoti then Shiv & now u. I wanted the date by which I shall get my refund & not the same old reply which I am getting since NOV 2009. You are therefore requested to see all the previous corrospendent on the matter,the reply of which is same.I will hence request u once again to check from concerned dept.& inform me the date by which refund shall come.Now let me tell u that if I
do not get Rs 724/- by 10/07/2010 then I will claim the same with interst by going to court.

Jatinder Malhotra

--- On Tue, 22/6/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: VERY IMPORTANT: Returned undelivered information from India Today Book Club
To: "'Jatinder Malhotra'" <[protected]@yahoo.co.in>
Date: Tuesday, 22 June, 2010, 10:26 AM



Dear Member,



We sincerely apologize for the inconvenience caused to you.



In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your refund very soon.



Once again we sincerely apologize for the inconvenience.



We will be happy to render any further assistance or clarification that you may require.



Your valuable association with Bag It Today Team is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Manisha

Bag It today Team

Order Id:[protected],[protected],[protected],[protected] .i had booked two things first samsung lcd worth rs 17699/- and second samsung camcorder rs 15998/-(Booking ID[protected].i recd samsung lcd but till date i have not recd samsung camcorder though one month has passed since i have boooked the item.on enquiry they are saying that it is out of sock and soon they will deliver but are not giving clear dates.why have they sold it when it was out of sock??the shopping was done on teleshopping on 16 jul 10.apart from this with each item i won rs 100000/- gold vouchers and four reebock watches for which they have taken rs 1196/- for each box.i have recd the 8 watches but no news of vouchers for worth rs 200000/-. for that also they r saying thay are out of stock and no clear answer to my queries. on facebook one can see same types of complain from various other customers.I am going thru lot of mental harrasment .the address of the firm is Living Media India Ltd,India Today Book Club,B -47,Indira Enclave ,Neb Sarai,New Delhi-110068,Tel :[protected],Fax:[protected],email:[protected]@indiatodaybookclub.com,www.indiat...⇄ No :[protected]

I thought this India Today group a very big and much reputed group, but ended up as a biggest cheat and online scam group.

On 29/07/2010 i ordered (Order No. =[protected] & [protected] in bag it today for Samsung LCD & MTV Product. For the same amount Rs. 17,699.00 & Rs. 7,498.00 taken from my credit card. But still they did not process my order. And when ever i call they say it will be processed in one week. I wonder in India Today how many days equal to one week.

Before two week they informed my Samsung LCD order is processed and it is despatched thru Blue Dart via Way Bill No. [protected]. But when i enquired in blue dart website & after calling to Blue dart i came to know it is sent from New Delhi to Bangalore. But i'm in Chennai. After knowing it is shipped to Bangalore i called to Bag it today New delhi and informed, they said it is wrongly sent to Bangalore and it will be diverted to Chennai.

Now in Blue dart they say it is delivered and their website also says so. the details below:
Waybill No: [protected]
Reference No: [protected]
Pickup Date 05 August 2010
From New Delhi
To Bangalore
Status SHIPMENT DELIVERED
Date of Delivery 14 August 2010
Time of Delivery 10:10
Recipient Vaidehi

I wonder how they will do a wrong delivery.. It is simply understood that they did not processed my order. But simply they say it is processed.

I do not know when they will process. I have sent so many mails also... But no response. The following are the mail IDs:
[protected]@bagittoday.com
[protected]@offers.indiatodaybookclub.com
[protected]@indiatodaybookclub.com
[protected]@indiatodaybookclub.com
malcolm.[protected]@intoday.com
[protected]@intoday.com
atri.[protected]@intoday.com

It simply means nobody bothers.

I was called from Bag it today and pitched about the Gold box gift wrth Rs 1,10,000/-. I was promised and with 25 mints of persuasion i was convinced from the callers that i do stand a chance though i was still skeptical. I was suppose to receive 4 reebok wathces worth rs 10,000/- and Rs 1,00,000/- jewelry vouchers emailed to me on this email address.

I took the Samasumg digi camera es25 and swiped my card twice for camera and other Rs 1699 shipment charges, i did receive the camera and 4 reebok watches and one numero uno glares.

However, ive been relentlessly calliing bag it today to get the update on the vouchers and ive been informed 72hrs evertime by each cust care exec and i called 4 times for the same. The 5th time i was informed to wait for 7 days because the vouchers are out of stock. Let alone the information but the way the execs talk to you over the phone is appalling. I am highly disappointed in bag it today and ive lost my patience feeling cheated and wrongly treated by the cust care. The product was sold by making false promises.

I bought a watch from bagittoday online and the below attached is the screen shot for the same which i got from the site.

But when i called up their customer care i am told he does not have any details of the transaction and i need to call up again on monday.

As per VIKRAM, who answered the call, he is not having any details of the Online transaction made in their site nor on the registration i have made.

The site shows that they have received the payment but he is not even ready to acknowledge the same.

He was not ready to escalate the call nor ready to give details of the escalation matrix.He started shouting and was parroting only one thing call on monday.

This whole set up look like a scam and does not seem to be genuine.










Thank You
order has been placed, here are the details:

Billing Id:[protected]
Date:[protected]:04:50.0
Mode of payment: Credit Card/Debit Card
Total transaction amount:3198.0


You Tried to make payment for:


Reebok Watch
Giordano Chronograph Watch - Model No. 1436-05


Free Gifts:
1 . Free Calvin Klein Pen worth Rs 2999

I have ordered a product Samsung 3G star touchscreen high end version phone in OCT 2008 over phone through my Credit card.As per the offer they are suppose to send me by November 2nd week 2008 and along with that 2days 3 nights holiday voucher with round trip air tickets for a couple and for 2 children below 5 yrs,10000 work nakshatra diamond jewellery voucher,extension of india today book club membership for free,United colors of Benetton watch worth 2600Rs etc.,has been offered.But to my surprise,the product recieved is basic samsung star phone by me is tampered and received in dec 2008 with through sealed blue dart courier where the product inside is with broken seal and no sealer covered products inside the box.I made numerous complaints but of no use.I even sent 2 written complaints to their head office with AD speedpost.I lodged complaint at National consumer forum complaint no:210140.I feel India todaybook club is playing with their members.I was very disappointed and created a lot of mental trauma.
Kindly help in getting justice.

Vijaya Lakshmi Yerroju
Hyderabad
Mobile no:[protected]

I received a phone call on09.08.2010 around 11 AM on my BSNL land line number[protected] from one Mr. Aditya of India Today Book club office. He informed me that I was selected for a prize of jewllery worth Rs.50,000 and I had to pay Rs.598 for processing it through my credit card. He asked for Credit card details including the 3-digit code number on the reverse. Though not interested, I was made to give my ICICI card number ( [protected]) which he fed to the answering machine of the bank. It announced the amount Rs. 598 was charged to my card.
This was followed by a series of calls from some girls speaking in Hindi and claiming to be from India Today who started annnouncing a few more gifts like camp cords, dimond jellery worth Rs.120000, mobiles etc etc some of whch were charged to my credit card using the card number. I came to know an amount of Rs.58,800.20 was charged by this fraud company of your esteemed Group. They siad that the gifts will be delivered in a week. Finally one person, Anupam, who said that he was also from India Today, Delhi offered a Holiday package which I refused to accept. Then he said that I would forego all the other gifts if I did not accept the Holiday offer. I said I was ready to forego.
I suspected some fraud in this and immedaitely sent an e-mail to Customer care Dept. of ICICI Bank.
There was call again today and on insisting the girl on line gave the phone num ber of bagittoday. I contatcted bagittoday but they are not cooperative - they want me to furnish billing details which I do not know.
I found from website that I am not the only victim and thre are many more cheated by this company.
I am 63 years old person who had undergone angioplasty recently and recovering from heart related problems . I request you to please save me from becoming a prey to this credit card fraud of your group company. .
I am also approaching Cyber Crime Police and also consumer forum based on the evidence I have about the involvement of your Group company.




[protected]@google.com

Regards
RLN MURTHY

This fraudster company BagitToday.com has not delivered my ordered items - Reebok googles and Bag. They keep sending a standard reply that "your order is under process, please wait for some more days". They don't even feel ashamed of sending me the same reply for atleast 15 times in last 6 months!

Order no BAGITTODAY/0GA[protected].
Value Rs. 1198
Order Date is 04-MAR-10.

Please do not deal with this company. They are running a money making racket and duping innocent people like us!

I ordered Britannica Word Search CD ROM; Women Who changed the world CD ROM & World leaders.There was free Trolley Bag & Holiday package along with this. On 12th Dec'09 I received those 3 CD ROM vide Membership No. IT0C09181247; Invoice No. ORA[protected] & Order No. OGA[protected] Dtd. 10.12.09(unique number[protected]A[protected]; Till date I am waiting for the Trolley Bag. I talk every(Tel No.[protected] month for the Trolley bag and their answer is that the bag is not in stock. Also I email at "[protected]@indiatodaybookclub.com", there is no reply. now what I have to do to get the bag.

Dear Sir/Madam,

With reference to the above cited subject, I would like to draw your attention to the fact that although many calls were made and complaints registered, nothing has been done by ITBC to either reimburse the amount or deliver the ordered items.

In this regard, I would like to make it known that I was a member of ITBC under the name Mr. K.Vaiphei with membership number ITBC01151395. To purchase items like KIDBIKE and HUGGABLE BEAR, two drafts for Rs.2688 & Rs.2327 drawn on SBI/Bhalukpong were sent on 13/11/07 and 27/11/07 respectively.

My wife was diagnosed with cancer. She was undergoing treatment. I had to be with her. We frequently had to leave our four daughters, including our two year old daughter, in the care of our friends. Knowing that they were feeling insecure, I had decided to buy the toys for my youngest daughter who was suffering the most.

Now, three years later, my wife is no more, and we have to relocate to our home state (earlier we were in Arunachal Pradesh). And still, ITBC is not doing anything about the ordered items.

Please help us to recover either the money or the ordered goods.

My address for correspondence is:
MR. K. VAIPHEI
Hilltown, Post Box 130,
Near Churachandpur Govt College,
Churachandpur 795128,
MANIPUR

Email: k.vaiphei(at)yahoo(dot)com

Kindly do the needful at your earliest convenience.

Sincerely,
K.Vaiphei

Please i would like to pull your kind attention i have been badly cheated, insulted and harassed by the india today book club's senior or junior level managers.
I placed an order for a watch its already around more then 10 months.

they every time give me written and verbal assurance, but i not able to believe the the people or the renowned company of india is involved in such kind of activity.

are their upper level directors known about this thing?

not a single responsible person over their to listen my mails and phone calls that i made them.

I dont know where to knock the door for justice.

i have all the mail communication from them.

please any body help me.

my name is chiranjib dhar
mbl no. [protected]

order reference no is: ITBC09174270

email address are: [protected]@indiatodaybookclub.com
[protected]@indiatodaybookclub.com

For your reference please look at the mail communication between me and india today book club:
rom Response <[protected]@indiatodaybookclub.com>
to Chiranjib Dhar <chiranjib.[protected]@gmail.com>
date Tue, May 18, 2010 at 2:54 PM
subject RE: Is customer is a fool? ITBC09174270

hide details May 18


Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details May 28

from Chiranjib Dhar <chiranjib.[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
cc [protected]@indiatodaybookclub.com
date Fri, May 28, 2010 at 11:27 PM
subject Re: Is customer is a fool? ITBC09174270
mailed-by gmail.com

hide details May 28

any update......?


it's more then 6 months

- Show quoted text -
On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

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With reference to your mail, we would like to request you kindly provide us s...

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show details May 29


Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to request you kindly provide us some more time for the same. We assure you that you will receive your order with in 15 to 20 working days as we have already forwarded the same for redispatch in urgent basis so it will be dispatched very soon.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or email at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookcub.com



Warm Regards

Manisha

India Today Book Club







From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Friday, May 28, 2010 11:27 PM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270
- Show quoted text -



any update......?





it's more then 6 months

On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Reply

Forward



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|
Chiranjib Dhar
to Response, feedback

show details Jun 26

what the hell you are you are doing , a order last 6 months plus you not able do any thing.

there is a limitations of make people fool.I have found so many complians against you on different complaint site.

you have started business to openly make people fool.

And you executives promise people to pay with panalty.

can you provide me any direct number I can call and talk to that person?

are you upper management aware of these malpractises that you people do with people.

please give some responsible people contact details that they at least give me some honest response.


please don't take test of my patience.

chiranjib dhar

mb: [protected]






On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:
- Show quoted text -

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

- Show quoted text -



--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

Reply

Reply to all

Forward


Chiranjib Dhar
what the hell you are you are doing , a order last 6 months plus you not able...

Jun 26
Response
Dear Member, With reference to your mail we would like to inform you that we ...

Jun 26

Reply

|
Chiranjib Dhar
to feedback, Response

show details Jun 26

From <[protected]@indiatodaybookclub.com>, i got an assurance on Date: Sat, May 29, 2010 at 9:05 AM it'll take 20 days more so what about that?



Subject: RE: Is customer is a fool? ITBC09174270
[protected]----

From: Response <[protected]@indiatodaybookclub.com>
Date: Tue, May 18, 2010 at 2:54 PM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>

- Show quoted text -

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

[protected]
From: Chiranjib Dhar <chiranjib.[protected]@gmail.com>
Date: Fri, May 28, 2010 at 11:27 PM
To: Response <[protected]@indiatodaybookclub.com>
Cc: [protected]@indiatodaybookclub.com


any update......?


it's more then 6 months


[protected]
From: feedback <[protected]@indiatodaybookclub.com>
Date: Sat, May 29, 2010 at 9:05 AM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>


With reference to your mail, we would like to request you kindly provide us some more time for the same. We assure you that you will receive your order with in 15 to 20 working days as we have already forwarded the same for redispatch in urgent basis so it will be dispatched very soon.

Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or email at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookcub.com



Warm Regards

Manisha

India Today Book Club







From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Friday, May 28, 2010 11:27 PM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270


[protected]
From: Chiranjib Dhar <chiranjib.[protected]@gmail.com>
Date: Sat, Jun 26, 2010 at 9:36 AM
To: Response <[protected]@indiatodaybookclub.com>
Cc: [protected]@indiatodaybookclub.com


what the hell you are you are doing , a order last 6 months plus you not able do any thing.

there is a limitations of make people fool.I have found so many complians against you on different complaint site.

you have started business to openly make people fool.

And you executives promise people to pay with panalty.

can you provide me any direct number I can call and talk to that person?

are you upper management aware of these malpractises that you people do with people.

please give some responsible people contact details that they at least give me some honest response.


please don't take test of my patience.

chiranjib dhar

mb: [protected]







[protected]
From: Response <[protected]@indiatodaybookclub.com>
Date: Sat, Jun 26, 2010 at 5:08 PM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>


Dear Member,

With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:





Warm Regards,

Ankita

Bagittoday Team



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Saturday, June 26, 2010 9:36 AM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270


- Show quoted text -



--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

Reply

Reply to all

Forward


feedback
Dear Member, With reference to your mail we would like to inform you that we ...

Jun 28

Reply

|
Chiranjib Dhar
to Response, feedback

show details Jul 19

Any update? I received so many calls from your side for last 15- 20 days for assured update of the gift.......


what is the status of that.

Are my mails received by the right person?
- Show quoted text -


On Fri, May 28, 2010 at 11:27 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

any update......?


it's more then 6 months

On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

Reply

Reply to all

Forward



Reply

|
Chiranjib Dhar
to Response, feedback

show details Jul 22

Any update?
- Show quoted text -

I hv subscribed for Gropu Offer in BAG IT TODAY on 25.05.2010 and till date I hv nt recd the PROMISED FREE GIFT.

The email details are as follows:

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your complain to our concern department regarding your query. We request you that kindly wait for some days.



We value our customer and trust that you enjoy our products.



We shall be happy to render any further assistance or clarification that you may require.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards,

Jyoti

Executive Relations

Bagittoday Team


[protected][protected][protected][protected]
From: Srikanth Rao [mailto:[protected]@yahoo.com]
Sent: Tuesday, July 27, 2010 2:38 PM
To: contact
Subject: Re: Contact Us



WHEN CAN I GET MY FREE GIFT?

----- Original Message -----
From: Contact
To: 'Srikanth Rao'
Sent: Tuesday, July 27, 2010 12:46 PM
Subject: RE: Contact Us


Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. We will process the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Jyoti

Executive-Customer Relations

Bagittoday Team








[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@yahoo.com]
Sent: Tuesday, July 27, 2010 9:59 AM
To: contact
Subject: Fw: Contact Us



Any update, plz



WAKE UP>........................





----- Original Message -----

From: Srikanth Rao

To: Contact

Sent: Friday, July 02, 2010 10:10 PM

Subject: Re: Contact Us




It is frustrating to know that there is no update even after 3 weeks of ONLINE PURCHASE. It is VERY POOR SERVICE.

I want it Immediately.



----- Original Message -----

From: Contact

To: [protected]@yahoo.com

Sent: Saturday, June 19, 2010 11:33 AM

Subject: FW: Contact Us



Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that as your order has not been updated in our systems right now, we request you to kindly get back to us after 2 to 3 days and we will update you regarding the same.



We value our customer and trust that you enjoy our products.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Jyoti

Executive-Customer Relations

Bagittoday Team




[protected][protected][protected][protected]

From: Bag It Today Concierge [mailto:[protected]@BagItToday.com]
Sent: Friday, June 18, 2010 11:44 AM
To: contact
Subject: Contact Us

Mail By :[protected]@yahoo.com
Topic : Orders Placed
Message : Not recd the Order[protected], placed on 25.05.2010. Clarify
Order Id:[protected]


[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



[protected][protected][protected][protected]
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



[protected][protected][protected][protected]
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

My LONG PENDING COMPLAINT HAS NOT BEEN RESOLVED. THE details of mail exchanged btwn the parties is:

Dear Mr. Rao,



We would like to thank you for your e-mail.



We would like to inform you that we are in touch with gift department. May we request you to please allow us 2-3 day more time for status of your gift. Please bear with us in the interim.



Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Abhishek Singh

Executive-Customer Care

Please quote your subscription number BT220536 for future interactions

You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.




[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@gmail.com]
Sent: Sunday, July 18, 2010 6:41 PM
To: Wecarebg
Subject: Re: Subscription Number BT220536



Hi!

Your request of 2-3 days is over for the updation. Plz clarify and see to it that the GIFY reaches to me IMMEDIATELY.

Srikanth Rao

----- Original Message -----

From: Wecarebg

To: Srikanth Rao

Sent: Thursday, July 15, 2010 10:33 AM

Subject: Subscription Number BT220536



Dear Mr. Rao,



We would like to thank you for your e-mail.



Please accept our sincere apologies for the inconvenience caused to you due to the non receipt of the gift. May we request you to please allow us 2-3 day time for status of your gift. Please bear with us in the interim.



Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Abhishek Singh

Executive-Customer Care

Please quote your subscription number BT220536 and case id 2612826 for future interactions

You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.


[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@gmail.com]
Sent: Friday, July 09, 2010 1:51 AM
To: Wecarebg
Subject: Re: Subscription Number BT220536



Dear Abhishek,

Thnxs for the reply, though it is delayed beyond the normal turnaround time.

I called up your call centre and they told me that you are handling my case and you are on leave and they couldnt give me any reply.

Hope atleast this time, you'll meet the deadline on sending the FREE GIFT.

Plz do remember my case and do followup regularly.

Thnxs and looking forward for an early resolution of the long pending issue.

Srikanth Rao



----- Original Message -----

From: Wecarebg

To: Srikanth Rao

Sent: Thursday, July 08, 2010 3:52 PM

Subject: Subscription Number BT220536



Dear Mr. Rao,



We would like to thank you for your e-mail.



We regret for the inconvenience caused due to the delay in dispatching your gift. We are taking up the matter with the concerned person to expedite the delivery of the gift.

We are arranging to send you the gift and the same shall be delivered to you within 15- 18 days time. Hope you shall bear with us in the interim.

Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Abhishek Singh

Executive-Customer Care

Please quote your subscription number BT220536 and case id 2608758 for future interactions

You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.


[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@gmail.com]
Sent: Friday, July 02, 2010 10:11 PM
To: Wecarebg
Subject: Re: Subscription Number BT220536
Importance: High





Hi!

It is more than a month and u hv nt reverted to me.

Is this the QUALITY of SERVICE you provide to us?

This is shabby and pathetic.

Plz send me my FREE GIFT IMMEDIATELY nd plz dont force me to approach Consumer Court over this issue.

Srikanth

----- Original Message -----

From: Wecarebg

To: Srikanth Rao

Sent: Thursday, May 13, 2010 12:42 PM

Subject: Subscription Number BT220536



Dear Mr. Rao,



We would like to thank you for your e-mail.





We regret for the inconvenience caused due to the delay in dispatching your gift. We are taking up the matter with the concerned person to expedite the delivery of the gift and revert to you within 3-4 days time. Please bear with us in the interim.



Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Abhishek Singh

Executive-Customer Care

Please quote your subscription number BT220536 and case id 2574379 for future interactions

You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.


[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@gmail.com]
Sent: Monday, May 10, 2010 10:43 AM
To: Wecarebg
Subject: Re: Subscription Number BT220536



It is already 2 weeks now. When Can I expect my FREE GIFT??????????

My subscription is of 2yrs old, It is high time that i get the GIFT IMMEDIATELY with another Late Gift.

Plz send it immediately with INTREST as it got DELAYED by more than YEAR AND HALF.

Srikanth Rao

Subscription Number BT220536 or Case Id 2566125





----- Original Message -----

From: Wecarebg

To: '[protected]@gmail.com'

Sent: Thursday, April 29, 2010 4:57 PM

Subject: Subscription Number BT220536







Dear Mr Rao,

This is with reference to your e-mail.

At the outset, please accept our sincere apologies for all the inconvenience caused to you due to the non receipt of subscription gift. We are sorry for the inordinate delay. We do understand you have every reason to be vexed with us. As per the status received from the department concerned, we regret to inform you that the gift is completely out of stock due to overwhelming response from the customers. The next shipment will be delivered to us within next 15-20 days. Please bear with is in the interim and confirm the receipt of the same.

Please feel free to get back to u s a t[protected]/[protected] for further assistance/clarifications.



Assuring you of the best possible services, always.

Regards

Soumitra

Executive - Customer Care

Please quote your Subscription Number BT220536 or Case Id 2566125 in all future correspondence.



[protected][protected][protected][protected]

From: Srikanth Rao [mailto:[protected]@gmail.com]
Sent: Friday, April 23, 2010 8:48 AM
To: Wecarelsg
Subject: Re: Subscription Number BT220536



Hi!

Plz send them AS SOON AS POSSIBLE, as it is too late, not just interms of weeks or months but YEARS.

Thnxs

Srikanth Rao

----- Original Message -----

From: Wecarelsg

To: '[protected]@GMAIL.COM'

Sent: Friday, April 23, 2010 4:34 AM

Subject: Subscription Number BT220536



Dear Mr. Rao,



This is with reference to your query/complaint registered at www.wecare24x7.in.



We regret to inform you that the dispatches for the subscription gift of are with held due to certain logistical reasons. These gifts are currently in the process of being shipped in and the replenishments are expected to be with us within 2-3 weeks. Hope you shall bear with us in the interim.



Please feel free to get back to us for further assistance/clarifications.



Assuring you of the best possible services, always.



Regards,



Mohit



Executive-Customer Care



Please quote your Subscription Number BT220536 or Case Id 2562041 in all future correspondence.



You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.




Guest

SRIKANTH RAO














[protected]@GMAIL.COM

I HV NT RECD THE FREE GIFT FOR MY SUBSCRIPTION NUMBER BT220536

ITS A LONG PENDING ISSUE.
PLZ RESOLVE IT IMMEDIATELY.


















































































































































[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



[protected][protected][protected][protected]
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

I have ordered an item at bagittoday.com on[protected]. Today's date is[protected] I have not received the item yet. I had made full payment.

I was on leave on one day, and the courier company tried to contact me and as i was unavailable (for one day) they returned the courier. Now till date i do not know the status of the item. Whenever i enquire at bagittoday, they say the courier is 'on transit'. The response that i always get is ''apologize for the incovenience.... request you to wait for few days..... we have escalated the matter...." which seems like some standard template.

I regularly purchase from several indian sites and have not faced any such difficulty. Bagittoday does not inform the customer about the delivery date or courier reference number.

Sir,

I ordered Reebok shoe thro online with Bagittoday,My order no.OGA[protected] dt.22.5.10. They suppose to send with in 3 - 4 weeks but they sent only after 6 weeks and they have not sent free gift of Reebok sunglass, they sent reebok watch only. Regarding this i tried them many time over phone but they are not responding. I sent e mail then one mr.kusum sent reply and assured that it will take few days to solve this problem but till date i am not yet received the sun glasses. Kindly take my request as a complaint ans solve this problem as early as possible. I hereby given below our corresponding thro mail for your reference and purchase details also thre.

Thanks & Regards,

Sribalan.

From:
SRIBALAN SUBRAMANI <[protected]@yahoo.com> [Chat now]
...
Add to Contacts
To: Contact <[protected]@bagittoday.com>
Dear Mr.Kusum.

Further your reply on 8.7.10, since i am not yet received Reebok sunglass till today. I dont know what is happening in your side. You just mail me is it possible to send me or not which is enough to do further action.

Sribalan.

From: SRIBALAN SUBRAMANI <[protected]@yahoo.com>
To: Contact <[protected]@bagittoday.com>
Sent: Thu, 8 July, 2010 12:13:06 PM
Subject: Re: Details of your order

Dear Sir,

Thank you for your reply and do the needful for the same.

Regards,

S.Sribalan.


From: Contact <[protected]@bagittoday.com>
To: SRIBALAN SUBRAMANI <[protected]@yahoo.com>
Sent: Thu, 8 July, 2010 10:50:01 AM
Subject: RE: Details of your order

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:





Warm Regards,

Kusum

Bagittoday Team

From: SRIBALAN SUBRAMANI [mailto:[protected]@yahoo.com]
Sent: Wednesday, July 07, 2010 6:25 PM
To: contact
Subject: Re: Details of your order



Dear Sir,
My order no.OGA[protected] dt.22.5.10. After long time, the parcel delivered by courier, only day before yesterday (5.7.10). When we open the parcel we were shocked that you didn't sent Reebok sunglasses. You mentioned in your invoice itself only shoes and watch, what about sunglass. I already call and inform your customer care, they said we will see your order and if the items is included definitely will send with 10 days. Kindly go through my order and your confirmation that you sent me earlier and send the Reebok sunglass at the earliest. I am expecting your prompt reply and service.

Regards,

S.Sribalan.



From: Bag It Today Concierge < contact @BagItToday.com>
To: [protected]@yahoo.com
Sent: Tue, 18 May, 2010 3:07:47 PM
Subject: Details of your order

To ensure delivery to your inbox, please add Bag It Today [[protected]@intoday.in] to your address book



Hi!SRIBALAN!


At Your Service

Boutiques


Invitations


My Account
















Thank You




Your order has been placed, here are the details:


Billing Id:[protected]
Date:[protected]:16:33.0
Mode of payment: Cash on delivery.
Total transaction amount: 2298.0



Products Purchased



Reebok Watch
Hottest Sale of the week: Reebok Roller Coaster Shoes @ 60% off with Free gifts worth Rs 8999


Free Gifts:
1 . Free Reebok sunglasses worth Rs 3999
2 . Free 2 Nights Holiday Stay for a Couple for Rs 5000


Our executive will call you or send a sms to you to confirm your order. The order will be processed only once confirmed. To confirm your order right away,please SMS YES <space> Order Number to 52424.

Kindly give us 3-4 weeks for processing of your order from the date of confirmation.

You will receive an email and SMS with your dispatch details only once your order is confirmed.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned Order ID.

P.S: Please note that our cash on delivery service is available in select locations only.Your order packet might be sent by VPP service of Indian post for which Indian post levies additional charges (5% of the invoice value) for their services, to be collected by your local post office.
*Conditions apply. Offer valid till stockslast.


Details of your order is also available
in your 'My Account' page.





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Conditions Apply: There are no limits to the credits you can earn. You can redeem the credits earned on every purchase you make, but shall be limited to 25% of the offer value or Rs.250/- whichever is higher, for each transaction. Please be informed that this is not a cash offer and you shall not be entitled for any cash in lieu of the credits earned. Actual product may differ from images shown. Offer valid till stocks last.



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

Dear Sir,
I would like to bring your notice that M/S Living Media( Bag It Today ) cheated me. They have offered me prize in the form of gold box as they told that I am one of their privileged customer on June 12, 2010
According to Bag It Today, I purchased One handicam& bed sheet[protected],[protected]&[protected] total worth of 20,685.00 including packing and forwarding charges of gold box. I have been offered by one of their senior executive that the prizes of one cutlery set,watches,holiday voucher & cash bach of Rs. Three lakhs and the same will get with in 6 days.
Please note, I have not yet received the handicam till date the product which I have purchased
On June 19,2010 again I received a call from Bag It Today, presented me gold box again. I purchased LCD TV as they informed that the item which was listed item against my name. This time the Bag It Today offered me gold worth of two lakhs and other price which was not mentioned
On next day, June 20, 2010 again called by their Sr.executive, according to him the transaction which I made last day was not completed and I have to purchase one more product, that is mobile hand set. Total I spend Rs 39589.00 and the booking ids are[protected],[protected]&[protected].
On June 24,2010 I have received a call from Bag It Today and informed that the the above said order all are pending for confirmation, criteria is purchase the product one digital photo frame worth Rs 7797.00 and promised to get Rs one lakh cash price. Booking Ids are[protected]&[protected]
On June 30,2010 I have received a call from one of their executive and informed me that all my prices will send to me soon if I purchase further .According to him I purchased a mobile handset worth Rs 13998.00, Booking ID[protected]
On July 10,2010 I have been told that If I am not purchasing again I will not get any price offered me earlier and also he told that after completion of transaction immediately somebody from their senior level will inform me immediately about the prices which I have been offered through e mail and also I will receive an offer of gold worth Rs. One lakh.I Spend 14694.00 and booking Ids are[protected],[protected]
Still I have not received any proper answer from Bag It Today neither contacting their customer service representative or sending so many mails to them on [protected]@bagittoday.com,[protected]@bagittoday.com&[protected]@bagittoday...⇄
Look forward to receive a positive response from your end and a solution of this problem.

Dear Forum,
I had ordered for one UCB watch + One UCB sunglasses to Indiatodaybookclub (ITBC) over net on 16th June'2009. After making the payment of Rs 1248/- thru HDFC credit card, the response from ITBC portal was that the transaction had been unsuccessful hence they did not send the items. Later on, I came to know from my credit card statement (further confirmation from the HDFC bank) that the said amount has already been paid to ITBC. Since then, I have been following up with the company but there has been no positive response till date even after more than a year.
I had already made complaint in this forum few months back but still there has been no positive reply from ITBC team even after that. The details of my transcation to ITBC is as follows:

Order ID : MITBC-WEB[protected]

membership no: ITBC0956160
The details from HDFC bank on above is as follows:

Auth Code : 031792

Amount : Rs.1248.00

Transaction Date : June 16, 2009

Merchant Name : India Today.

Request the forum to help me out in this regard.
regards,
sunil

My Subscription Number is ITE1889036 (one year subscription for India today-english magazine).

Despite so many complaints i either dont receive my issues on time or else i dont receive them at all. Every week i have to call them up to remind, that i have not reeceived my issue and then they send me next week.

i am seriously upset with this weekly routine of calling them up. Could you please help me with this matter and get my refund processed. Nobody is taking any responsibilty at India Today and every time they claim that such delays wont happen in future but it is the same story again and again.

if you need any further information from my end then please do let me know.

Dear Customer Care Manager,

As per below communication I had spoken to your customer care dept. today, which they were told me the good has been dispatched, and when you receive the same pls refuse to accept the same and after that today I got a call from some body who came to deliver the product. No body was available in my home and he forcibly delivered the Consignment No : [protected] (indicating LCD TV) to my neighbor. The consignment is lying at there place only in intact position, and hence your urgent action is needed in this regard. I am bit surprised with your cheating methods that inspite of my cancellation email sent on 21st July 2010, you had dispatched the same consignment on 24th July 2010.

An urgent action is required from your side in terms of refund of .Booking Order No.[protected] &[protected] and refund the respective payment of Rs. 17699/- & Rs. 1196/- (Both the transaction done on 16th July 2010 from my HDFC Card No. 5176 xxxx xxxx 6804.


Thanks,
Mayank Bhushan


From: Memebership <[protected]@bagittoday.com>
To: MAYANK BHUSHAN <[protected]@yahoo.com>
Sent: Wed, 21 July, 2010 2:52:39 PM
Subject: RE: Cancellation of Booking No. 11007991 & Gold Box Id:[protected]

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



Your valuable association with Bag It today is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards

Manisha

Bagittoday Team







From: MAYANK BHUSHAN [mailto:[protected]@yahoo.com]
Sent: Wednesday, July 21, 2010 2:35 PM
To: membership
Cc: [protected]@indiatodaybookclub.com
Subject: Cancellation of Booking No. 11007991 & Gold Box Id:[protected]



Dear Customer Care Manager,

This is to bring in your notice that on 16th July, 2010 I received call from your office that I had been selected as lucky customer for assured prize i.e Gold Box of Rs. 1.10 lacs if you purchase Samsung LCD or Samsung Camcorder. The assured prize will be either cash or Gold. If I will win cash it will be send to your address by cheque or if you win Gold you can buy it from our outlet which we will provide without any terms and conditions.

After placing the order No.[protected]Samsung LCD) and Gold Box[protected] he told me I had won Gold worth Rs. 2.40 lacs and for this your criteria of purchase has been increased,, which I declined instantly. After that he told me that you had won Rs. 1.20 lacs of gold which you can purchase from any of the outlets without any terms and conditions.

On 17th July 2010 I called you customer care and came to know your order status is not available, while I got the info that Gold Box is discount Vouchers of Rs. 5000/- each.

Today on 21st July 2010 I had called again your Customer care and this has been confirmed that these are Discount Vouchers of Rs. 5000/- each from Surat Diamond and Rs. 5000/- from Rebook Watches Vouchers.

Hence pls cancel My Booking Order No.[protected] &[protected] and refund the respective payment of Rs. 17699/- & Rs. 1196/- asap.

Thanks,
Mayank Bhushan