India Today / BagItToday Complaints & Reviews

India Today Book Club — wrong order supplies

the order taken was with reebok shoes, supplied different order.The company is league with it's tele sales executive in cheating the customers.I will never ever place a tele. order & inform others of the fraud.

India Today Book Club — RE: Supply of two items against one order and charged

I have ordered on pair of shoe using internet but trasaction was failed in month of July 09. I did another effort using another card which was successful. Later i received two items. I returned one of item which they aknowledge by mail. Now i requested them to refund money. They are trying to avoid by putting some other
reason. I am putting whole correspondance for clarification. RE: Supply of two items against one order and charged
Wed, April 7, 2010 9:36:02 AMFrom: Response <[protected]@indiatodaybookclub.com>View Contact
To: Dhananjay Sinha <[protected]@yahoo.com>


[protected][protected][protected][protected]

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have received your order back but not the same which we have dispatched Reebok shoes no 9 missing from the parcel. Kindly intimate us regarding the same.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Sukant

Executive Relations

India Today Book Club


[protected][protected][protected][protected]

From: Dhananjay Sinha [mailto:[protected]@yahoo.com]
Sent: Tuesday, April 06, 2010 4:02 PM
To: response (ITBC)
Subject: Fw: Supply of two items against one order and charged



Dear Sir

I am still waiting for response from your side rather this is reminder. I have all readey attched all available credit card bill of concerned months.

Sincerely

Dr. D. K. Sinha



----- Forwarded Message ----
From: Dhananjay Sinha <[protected]@yahoo.com>
To: Response <[protected]@indiatodaybookclub.com>
Sent: Fri, April 2, 2010 1:10:15 PM
Subject: Re: Supply of two items against one order and charged

Dear Sir

I am attaching the copies of credit card details. But please check your records whether you have made any such payment in past. May i know what do you mean with auth code?

Sincerely

Dr. D. K. sinha




[protected][protected][protected][protected]

From: Response <[protected]@indiatodaybookclub.com>
To: Dhananjay Sinha <[protected]@yahoo.com>
Sent: Thu, April 1, 2010 6:24:33 PM
Subject: RE: Supply of two items against one order and charged

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.



Waiting for your revert.



We value our customer and trust that you enjoy our products.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Sukant

India Today Book Club


[protected][protected][protected][protected]

From: Dhananjay Sinha [mailto:[protected]@yahoo.com]
Sent: Thursday, April 01, 2010 1:11 PM
To: response (ITBC)
Cc: dkgmail
Subject: Re: Supply of two items against one order and charged



Dear Sir

Finally i am sending scan copy of my credit card for the needful. After completion of process please inform me.

Sincerely

Dr. D. k. Sinha




[protected][protected][protected][protected]

From: Response <[protected]@indiatodaybookclub.com>
To: Dhananjay Sinha <[protected]@yahoo.com>
Sent: Sun, July 12, 2009 4:04:24 AM
Subject: RE: Supply of two items against one order and charged

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have received your order back. We request you that kindly provide us the scan copy of your credit card statement if you have wanted the refund against the same.



Please note your Membership number ITBC08689441 for your future references.



We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Amit Kumar

Executive Relations

India Today Book Club






[protected][protected][protected][protected]

From: Dhananjay Sinha [mailto:[protected]@yahoo.com]
Sent: Friday, July 10, 2009 12:36 PM
To: response (ITBC)
Subject: Re: Supply of two items against one order and charged



The order which i received was OGA[protected]/ invoice no ORA[protected] and membership number were ITBC 0918405 dated 21st June 09and order which i returned with DTDC was having invoice no ORA[protected]IN, dispatch number 3718 and membership number ITBC 08689441 dated 21st June 09.

Dr. D. K. Sinha




[protected][protected][protected][protected]

From: Response <[protected]@indiatodaybookclub.com>
To: Dhananjay Sinha <[protected]@yahoo.com>
Sent: Friday, July 10, 2009 4:24:45 AM
Subject: RE: Supply of two items against one order and charged

Dear Member,



We thank you for your mail to us.



With reference to your mail we request you that kindly provide us your order number which you have received or which you have returned so that we can check the details and inform you the same.



Waiting for your revert.



We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Amit Kumar

Executive Relations

India Today Book Club






[protected][protected][protected][protected]

From: Dhananjay Sinha [mailto:[protected]@yahoo.com]
Sent:[protected]:48
To: response (ITBC)
Subject: Re: Supply of two items against one order and charged



Dear Sir

I had sent the goods by courier way back but till date no response came from your office. If consignment has not reached then i have to see the concern company.The goods was sent by DTDC on 27th June with consignment number Z 92060332. Please do the needful and inform.







[protected][protected][protected][protected]

From: Response <[protected]@indiatodaybookclub.com>
To: Dhananjay Sinha <[protected]@yahoo.com>
Sent: Sunday, June 28, 2009 4:03:48 PM
Subject: RE: Supply of two items against one order and charged

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that as soon as we get in our office we will definitely inform you and do the needful.



We request you to kindly quote your member-ship number in all future correspondences with us.


For further queries & assistance please feel free to call at our helpline[protected]/[protected]Toll Free no.)

Thanks & Regards,
Susheel kumar
India Today Book Club




[protected][protected][protected][protected]

From: Dhananjay Sinha [mailto:[protected]@yahoo.com]
Sent: Sunday, June 28, 2009 3:06 PM
To: response (ITBC)
Subject: Supply of two items against one order and charged



To June 27, 2009

Living Media India Limited]

India Today Book Club

B-47, Indira Enclave , Neb Sarai,

New Delhi , 110068

Subject: Supply of two objects for one order.

Dear Sir,

With due regard, I ordered for Reebok shoe and flooter on June 18, 2009 using my ICICI debit card and turned to be failed transaction but money was withdrawn from account( mail enclosed). Later on, I received call from your office and I ordered next day using my credit card. Later on, I received two parcels from your office which really surprised me. I had a discussion with your executive yesterday and as per his instruction, I am sending back the parcel with necessary documents.

Sincerely





( Dr. D. K. Sinha)






[protected][protected][protected][protected]

Dear Dr D K Sinha

Thank You for your order.

Your Order ID is: MITBC-WEB[protected]. (Please note the order id. no. for future reference.)



You had tried to make a credit card payment for an amount of Rs 2499.0. However, the transaction was unsuccessful.

Our executive will call you soon to help you conduct the transaction through secured phone payment technology.

Kindly give us 3-4 weeks for processing of your order from the date of confirmation.

You will receive an email and a sms with your dispatch details once your order is confirmed with us.

For any further assistance call us at[protected] or email us at [protected]@indiatodaybookclub.com quoting the above mentioned order id







[protected][protected][protected][protected]

Thank you for your order. We wish to inform you that your order has been put under
process with order no INTERNET/0GA[protected]. The order value is Rs. 2499. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

REEBOK FITNESS KIT — payment deducted but kit not received

our booking id is [protected] .we recieved a Sms on 24/02/2009 that our order is processed and order no. is oga[protected] and they deducted a amount of rs 3199 from my credit card .
now this is 17 march today but we have not received any kit.

Mr. Mittal, looks like we are in the same boat. These ITBC are nothing but thugs. You can read my complaint also then you will know.

Regards
Girish Pai
[protected]

India Today Book Club — Reebok Fitness Kit a Fraud Yet not Received

I booked a Reebok fitness kit BOOKING ID[protected] in name of Varun Verma from India Today Book Club on 31st Jan'09 and paid it by credit card of Rs.3199/- but till day no kit i have received on talking to their number[protected] they keep a very long hold or always give false POD numbers of courier so that person keep on thinking that he is being cheated each day .

SO MY REQUEST IS NONE SHOULD BUY THEIR ONLINE OR TELEPHONE BOOKING THINGS !!!
THEY ARE CHEATERS AND BIG FRAUDS !!!

India Today Book Club — non receive of ReeBok Fitness Kits

My Booking was done on 23/02/2009 through Axix Bank Credit Card of Amount Rs.3199, it was credited in India Today Book Club A/C, confirmation came from Axis Bank amount was succesfully credited in India Today Book Club A/C . Funny part is that message I received in sms, transaction
was not successfull, after some days they apologize for wrong message, but till today
( date.26/03/09 ), ReeBok Fitness Kits ( Booking No.[protected], Membership No. ITBC[protected]
not reach to me .Befor getting order they promise once payment is cleared you will get your gift in one
week
i spoke to them in toll free no. many times, they are giving assurace but in vein

Alok Dutta
[protected]

indiatodaybookclub-reebok fitness kit — non-received of products

Dear Sir,

I have booked reebock fitness kit on telphone no.[protected] of india today book club-india shop on 31/01/2009 vide Booking ID[protected] and make the full make payment by credit card Rs.3199/- and give the full particular of my son where the product deliver i.e. B-44, Arjun Nagar, Gali No.7, Near Safdarjung Enclave, New Delhi-110029and Telephone No.[protected].telephone attend by Md. Priya. She says material will reached in 2 to 3 weeks. But I confirm on 22/02/2009 she say it will reach upto 26/02/2009. But on 28/02/2009 again I contact the above telephone no. Mr. Prashant is attend the call and he say that your product is return back due to refusal, I am shocked and asked him to give me the detail of the courier but he refused, again on 01/03/2009 I contact on telephone Mr. Lalit is attend the call and I request him to give the courier name, consignment No. and contact No. first he refused I asked him to contact the call to your supvisor or senior than he give me consignment and courier name i.e. Blue Dart but not give the telephone of courier. I take a telephone of customer care from courier boy he gave me the number[protected] than I contact they say that company has given the address B-44, Arun Nagar, New Delhi. and telephone no. 40028647 instead of the above address they refuse to send the consignment. The consignment hand over to the Blue dart courier on 07/02/2009 vide consignment no.[protected] and return by courier on 19/02/2009 and co. enter in their on 26/02/2009. Till date I have not received the product I have contact on telephone supervisior Mr. Jitender Thakur, Mr. Vishal and Mr. Wazim Khan and other call centre attendant. All say the products will reached within a week. I asked Mr. Jitender Thakur please cancel my order I have booked and refund my money but he refuse. I also complanit through executive vide complaint no. 4546 dated 01/03/2009 and 31956 dated 22/03/2009 but reply received or communication. The staff is say they are customer care but where is the customer care they do. They neither inform me nor drop a letter of return the consignment by the courier.
You are requested to look into the matter and do the needful and compensate me for delay the products and interest of my credit card.

With regards,

Vinod Kumar

India Today Book Club — Non receipt of Reebok Fitness Kit

Hi,

I had booked 2 Reebok Fitness Kits on 5th Feb, 2009 after seeing the ad in Mail Today. When I was placing the orders I was told that I would be receiving the orders within 15 days and that if I paid by credit card I would be receiving a Reebok wallet and a Key chain free. So I paid for my orders by credit card. The order numbers are -

1. [protected]
2. [protected]

After around 20 days I received a call from First Flight courier service that one of my orders has come but it was Cash on Delivery. I asked them to return it and contacted the Customer Service of Living Media. They said that both my orders have been put on Cash on Delivery and I would have to send my credit card statement by e-mail to prove that I have paid by credit card and then they will punch another order on that basis and send it to me. I called them again after a couple of days and this time some customer service agent told me that it was done by mistake he would change the status of my order to be paid by credit card. I received my 2nd order (No- [protected]) after a few days, but it did not have the free gifts I was told I would be getting. On contacting customer service, some agent told me that I would have to visit the site www.indiatodaybookclub.com and claim my free gifts. After searching the site for a couple of days and failing to find the way to claim my free gifts I contacted them again. This time I was told that I don't have to go to that site and that it would sent to me directly. the agent said that he has punched in to dispatch my free gifts to me and I would be receiving it within a few days. When I didn't receive it I contacted them again, and this time I was told that the gifts have not been dispatched to me as they are out of stock and they don't know when they will receive the stocks. So, I should keep on contacting them and when they will have the stock, they will send me the free gifts, but they don't know how much time this was going to take.

All this while whenever I called up for my free gifts I would enquire about my first order (No- [protected]), and I was always told that it has been dispatched and I would receive it soon enough. Whenever I asked them why it was taking so long for the order to come, they asked me to contact the courier service and check with them. Upon firmly telling them that it was their job to find out why the courier service was taking so long, one agent booked my complaint and told me that someone will be reverting back to with the reason for delay within 24 hours, but that call never came. Around a week back I got a call from First Flight courier again that my Kit has come but it is Cash on Delivery. I sent it back again and contacted the customer service. I was told that indeed my order was booked for cash on delivery and I would have to send my credit card statement to them and then they will send my order. I called them 2-3 times to tell them to change it to paid by credit card, but every time i was told that even though it was their fault, they cannot do anything about it. So, finally I sent them my credit card statement yesterday to email id [protected]@indiatodaybookclub.com. I called customer service to tell them that i have sent them the statement and I was told that I would receiving a response within 48 hours, and I am still waiting for their response.

So, now I have received one order but not the free gift that goes with it and I am still waiting for my 2nd order (it has been 48 days that i placed the orders). After I receive my 2nd order then only I can claim the free gifts for it. And today I got 4 calls from India Today Book Club and each time I was told that I have sent them some SMS (which I have not sent) and they are responding to it and each of the agents tried to sell me some or the other product of Reebok.

Please Help!!

Poonam

I received the 8 CD pack in whivh i CD is blank means only cover no CD. Free gifts are not dispatched.For complain free gifts that is not respond.

hi
I had placed an order on the 26th feb.:order no:MITBC-WEB[protected] AND AN AMOUNT OF RS.1699 WAS INSTANTLY DEDUCTED FROM MY A/C.i WAS PROMISED TAT I WLD BE RECEIVING THE ORDER IN 3-4 WEEKS.
I HAVE STILL NOT RECVD THE PARCEL.
EVRYTIME I CALL THEM THEY SAY IT HAS BEEN DISPATCHED.THE WORST PART IS IF I ASK TO TALK TO A SR.THEY R ALL BUSY(iF THEY DONT RESPOND TO US WAT DO THEY DO?)
IT IS REALLY SURPRISING THAT WE PUT OUR TRUST ON A COMPANY LIKE INDIA TODAY AND THEY TAKE US FOR A RIDE WITH VARIOUS FALSE PROMOTIONS.

MONIKA

Dear Mr.Dinesh Verma Your complaint has been resolved on 24/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I had recived the fitness kit after 45 days of placing the order. I had received wrong size of track suit. So, when I called the Customer care they told to return the whole parcel back. I did returned the parcel back and was following up. but, I dident recive back parcel back. So, I called again to customer care and told them to refund the amount. then again after 2 months I have received the parcel with the same fault. Even after requesting for refund thy have repeated the same. I have called the customer care they are again telling to send back the parcel. I have spent lot of money for phone call(STD) and courier charges.

Please take suitable action.

India Today Book Club — non-receipt Reebok kit

Hi,
I had ordered for a reebok kit (Rs.2498/-) through their (ITBC) ivr line using my credit card on 26th Sep 2009. Afterwhich i would have spent at least Rs.250/- on follow up but in vain. I am yet to receive the Reebok Kit which they promised to deliver in 21 days. Its nearly 2 months now. Whenever i call the customer care, they will say that I will receive the same in next 4 working days.
For the past one week the reason that they are giving is, their systems are down and they are unable to check the status. Please help.
My details.
Memb ID: ITBC 09121931
Book ID: 232878.

I have booked one reebok kit vide order no.[protected] through credit card & an amount of Rs.3199/ debited credited to india today book club on 021/11/2009, order was processed by Miss Prabha . Again on 24/112009 at about 12.30pm Mr.Imamuddin of india today book club ring me for more than 5 time &told that my above noted order booked by Miss Prabha is cancelled even after avanced payment through credit card and again booking was made by Mr.Imamuddin vide order no.[protected] as over telephone ofcourse I was unable to confirm earlier order no.since I was on tour. He again told that that earlier order no.is also confirm, Ican book a digital camera of kodak(10.2mp)along with all assesries for Rs.9498/ having scheme of free 4GB m.card, Air ticket for Rs.7000/, Holiday pack.for Rs.5000/, reebok sun glass &reebok watch.For your information Rs.12577/=is already being credited to india today book club from my account.
Please let me know what is position of my ORDER NO.[protected] & [protected]as on date.

shambhu prasad singh

Reebok Style Kit from Indiatodaybookclub — Non Receipt of the kit

Sir
I had placed a telephonic order for the ReebokStyle Kit on the 30 Nov2009 costing Rs.2999/-+Rs.200/- for shipping charges on the IndiatodayBookClub. The payment was made through the SBI Credit Card bearing last 4 digits as 9250. The payment was cleared on the same day and was also confirmed by the rep of the firm. The monthly card statement dated 15 Dec 2009 also shows the debit and the payment to the Living media. I tried calling the firms help line 4 times and actually sent the scanned copy of the card statement thro E-Mail on [protected]@indiatodaybookclub.in and [protected]@indiatodaybookclub.in on two defernt occassions. However I have not yet received the kit eventhough more than a month has passed.
I am attaching the card statement for your information and verification. I requst you to instruct the concern department to act immidiately and send me the kit for which the payment has already been made.
Regards

reebok style kit — reebok style kit

I have book for reabock style kit 2 months and paid 2999 plus courrier changes
but till date I have recieved it

India Today Book Club — Fitness Kit not received even after 16 months

I placed an order for a Reebok fitness kit comprising of 4 items (track suit, shoes, bag and a towel). The payment was made through my credit card and the money was debited from the card account. However, I am yet to receive the goods even after 16 months. I have made innumerable calls to their Delhi number and always get the same answer that they are forwarding my complaint to their despatch and I should be getting my goods soon. The same was the reply for several emails sent. I am really fed up with this company. Being a media company they should maintain some basic honesty in their deals. If they cannot deliver the goods they have no right to keep my money with them. They should atleast return it with interest from the day they received the money.

indiatodaybookclub — non receipt of fitness kit

I had booked fitness kit with India today book club and bagittoday in sept. 2009with order no OGA[protected] and i had received a sms confirmation on 30/09/2009 to this effect. on 13/10/2009 i receive a sms atating theorder has been dispatched on 9/10 by dartmail.
The order has not reached mumbai uptill now, inspite of approximately 40 mails and communications and umpteen no of calls. Each time you get a stereotyped response to the mail but there is no decision on the problem. the call centre executives after waiting for atleast 10 minutes each time to talk just hang up in between and it is frustating to start all over again.
All i want to know is when can itbc deliver its promise or refund my money.

Sanjay
ITBC09120083
- Show quoted text -

Dear Sir
I purchased a Reebok fitness kit against invoice no.ORA[protected] dt.28 feb.2009 but the shoe no in kit 10 instead my order is no. 6 as per discussion the same box return by on dot courier no.[protected] dt 12/3/09 .after many telephone conversation company not return the same till today. this is the last warning to company if company not refund my amount within one month i move on consumer court.I am waiting your reply.pl.refund RS 3400.

Anil Sharma
Gita Bhawan
Vikas Nagar
Shimla-9
[protected]

Sir
After many conversation ITBC sent a mail & say my refund sent through blue dart courier consignment no [protected] dt 6-10-10 but this consignment no.is wrong as per blue dart.ITBC cheat me every time pl.resolve the issue

ITBC always fraud innocent people of india I think its banned immediately & banned india today & aaj tak etc.

Sir
I submit a complaint through this site on aug.2010 in this regard ITBC send mail the refund send in credit card but I not use any type of credit card again I send mail then ITBC mail that the refund ch. send through blue dart courier against consignment no.[protected] on dt. 6-10-10 but as per blue dart no booking against this consignment.Once again ITBC cheat me.

REEBOK FITNESS KIT — fraud

Sir
ITBC is a bigger fraud company in india Today I received a ch. after 15-3-09 amounting 3199/- but ITBC not refund Rs.180/- of courier charges & 9% interest & harassment charges& telephone charges now I file a suit against ITBC & its associated company.
Anil Sharma
Gita Bhawan
Vikas Nagar
Shimla-9
[protected]



























ITBC is a bigger fraud company in india Today I received a ch. after 15-3-09 amounting 3199/- but ITBC not refund Rs.180/- of courier charges & 9% interest & harassment charges& telephone charges now I file a suit against ITBC
Anil Sharma
Gita Bhawan
Vikas Nagar
Shimla-9
[protected]

Reebok — sbi creditcard statement

Wih reference to the above subject, it is to inform you that i, Mr Rajan Kodamana had placed an order for rebok articles which includes shoes, bag, sunglasses etc costing about rupees 3000. This order was placed through an advertisement on Times of India news paper. However the same articles are not recieved by me till today. Wherese in the montly statement of July 2010 of my sbi credit card number [protected] of Mr Rajan Kodamana charged rupees 3298/- and debited as the pending payment towards the living media india ltd delhi. Subsequently adding the late fee charges in he statement for the month of Aug, Sept, and Oct of 2010.

As such, you are requsted to give necessary instruction to the sbi card authority to do the necessary correction and a freshup to date statement may be issued at an early date to settle for any payment.

indiabookclub member and purchaser of books — offered free gift has not received

Sir,
i have not received free gift as offered by you before following order
Invoice No.ORA[protected]
unique No.[protected]A[protected]
I have receid the 4 books and have already paid for it but your offere of free gift is outstanding and not received yet. pls expedite

dear sir,

i have an mail that i have won a prize can i know what is the prize that is

thanking

bagittoday/Indiatimesshopping — Online Complaint/ Refund not received

Online Complaint/ Refund not received
Please see the details of my order and membership details below. This reply is dated 1 month back.

It has been over 2 months since I placed the order; a month back they said the product is out of stock and so I requested for refund. They did acknowledge the request and I've been following up ever since (over 1 month now). However, I've not got it yet. I tried calling on their number many a times just to hear the recorded message over and over again every time.

Please provide any information to redirect my complaint!

Thanks!
Vijay



From: ordersb <[protected]@bagittoday.com>
Subject: RE: Billing Id:[protected]
To: "'vijay kumar'" <[protected]@yahoo.co.in>
Date: Friday, 13 August, 2010, 6:03 PM

Dear member,

We apologize for the inconvenience caused to you.
With reference to your mail we would once again like to inform you that the order MTV KIT contents which you have ordered vide order number 0GA[protected] are out of stock. Request you kindly wait for few days. We would dispatch the order as soon as possible once available in the stock.
Kindly note down your membership no ITBC10418173 for future reference.
We will be happy to render any further assistance or clarification that you may require.
Your valuable association with Bag it today Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Lalit
BagittodayTeam

Thanks I've received it and am quite fine with the product. However, you need to really work on your business and refrain from over committing.

Thanks!
Vijay

Thanks I've received it and am quite fine with the product. However, you need to really work on your business and refrain from over committing.

Thanks!
Vijay

Hi bag it today,

we have purchased 1 no puma sandal through your bag it today online shopping one month before, but unlucky the slipper stitches removing please help out on the issue,

my order number TRNPL/DLI/[protected]/536158

thanks and regards
manjunath mv
[protected]

i purchased one pair shoe lotto size 8 No. by online payment Rs.999/- through card but don't received me.n My payment id 33194775 on dated 24 August, 2013

To,

bag it today i purchased one pair shoe lotto size 8 No. by online payment Rs.999/- through card but don't received me.n My payment id 33194775 on dated 24 August, 2013

please sort out it mob. [protected]

To,

BAG IT TODAY


I ordered and online payment through card Rs.999/- for one pair shoe lotto size 8 No.but don't received me any item. My payment id 33194775 on dated 24 August, 2013

Once call to me by No. [protected], [protected], [protected] and my debit card last digit [protected] and asked give me your card no. security no and a/c no. you have more than 5000/- amount in your account neighter they can't refund my amount which is paid by me for said order.
please sort out who are call to me and be refund my amount to my a/c no. contact mob. [protected]

Sawai Garg,

I faced exactly the same fraud as you did. Contact me at anurag.pandey.[protected]@gmail.com .. Ive filed an FIR and planning to sue the bank.

Regards,
Anurag pandey

India Today Book Club — Non delivery of welcome gift

I had purchased Reebok sunglass from "www.bagittoday.com" and tried to lodge my claim for offered free gifts on their given web www.bookstoday.in/promos.htm it was not available. Afterward, I have called on[protected] and other india today phone numbers which has yielded no result.
I can not imagine that the company from india today group can do like this.

I had booked order India Today book club of Reebok sunglasses and my order no is 0GA[protected] which promised to give Reebok Watch as a free gift. but when i recieved the parcel from Bag it today, i have only only recieved reebok sunglasses. Instead the Invoice mentions that to claim the free gift Reebok Wrist Watch we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today book club

I bought a Mont Blanc pen for my father on his birthday from India Today Book Club. I also got a CK watch with it free. I think it was a good buy.

I had booked order India Today book club of Whirlpool Micro oven my order no is 0GA[protected] I did recieved the parcel from you, till date. And I got a call from India Today from Mr. KUSHGRA ROY
ID[protected] he told me that I was the winner of 4.27 lakhs. weather it is correct or wrong. Sir Please see that my queries. Pl mail back to me my id [protected]@yahoo.co.in

India Today Book Club — not returning my money back

I ordered for the rebok fitness kit by seeing the mail received from promotional offers from irctc through india today book club.

I have ordered for one set of fitness kit and i paid through my credit card.The very next day i got a call from india today book club that my process in bill payment threw online has not completed and so they asked me to do the bill payment by IVR. So again i given my details in the IVR for making payment.

That day i noticed that the amount of rupees 3198 has been detected twice from my account for one single order. I received two orders instead of one.

After inquiry with your customer care i have sent back the extra order to India today book club, Delhi on 05/02/2009 .

I received confirmation message to my mobile from india today book club stating my order has returned back to india today book club.

Each and every time i call them they just manage to pass time saying they are checking that this etc...

they are trying to cheat ...

India Today Book Club — Not returning back the amount

Hi,

I have ordered for a Samsung Marine Phone and a Reebok kit from ITBC and paid the amount on 30th of August 2009. The details are as mentioned below -

Product Order No.
Samsung Marine Mobile 0GA[protected]
Reebok Kit 0GA[protected]

My membership no. is - ITBC09104168

Even after a month when I didnt recieved the products I have ordered I called up and checked and they said the product is not available so I asked to cancel the order.
They asked me to drop a mail to cancel which I did and since then I have sent them around 7-8 mails to cancel the order and refund back my amount of Rs 8796.

I am still awaiting a response from them and refund of the amount I have paid them.

If you want I can provide you the entire mail trail of the same as well.

Thanks,
Manish
Mob: +91 [protected]

Hi,

Neither the ITBC nor this site seems to be acting on the complaints put in.
There is no change in the status since the time I have registered the complaint and till today.
Could you people please help me get my money back from this fraud company India Today Book Club.

Thanks in advance.

Manish.
+[protected]

Recently I have been cheated similarly by the bagittoday to the tune of 65000 rupees saying the card details entry is to generate some number. Ultimately i had to contact top executives of living media india ltd to get the refund. Really a rougue company.

They will make so many excuse like your address is incomplete, we are shifting our warehouse, we sent your complain to concern deptt. Such and such...they will also ask you to wait 2-7 days or 7-10 days, but when the time came, they will have another excuses... I wonder how can they still run their online store by cheating people!

Sir/Madam,

I have ordered for one the scheam from tis site and upto now I didn't get my product. It is more than 50 days. No one is replying the phone or mails.

So, please do do the need full to stop this forgery.

Thanks

fraud they use the india today name and it seems that they are not from india today

This book club sends fraud tempting offers, e.g. discount on purchase of Swatch watch and free UCB watch with the same offer, through reputed email id like [protected]@irctc.co.in, its completely fraud and falls in the ambit of cuber crime. Kindly take some action in this case, anyways I m reporting this Hyderabad Cyber Crime Cell.

India Today Book Club — Forgery By Company

The company has charged 3200 bucks from my credit card for reebook shoes but even after calling their customer care atleast 10 times, they are neither sending the bought stuff nor refunding my money...and they have audacity to say that they will not send...
please guys don't buy anything from this company
Sachin Chaudhry
Booking Id [protected]
ITBC09869322
chaudhry.[protected]@gmail.com

the india today book club had an ad in the news paper regarding offer of reebok fitness kit (track suit, shoes, travel bag and hand towel) for Rs 3, 000 which i had to pay at the time of delivered of the same.
i ordered one kit on 09/02/09 order # 0GA90010661;
my membership # ITBC09867658.
but when the parcel was opened i found that the shoes were of wrong color and size.
i contacted india book club and they said that i courier them back and within ten days they will send back the correct shoe and also reimburse the courier charges.
the club has received the shoes on 27/02/09 but i have yet to receive the shoes.
i ve made several call and also e-mailed the co.but in spite of this till date they have not sent me the replacement.
PLEASE ADVISE AS TO HOW TO TACKLE THIS ISSUE.
THANKING YOU
VINOD MEHRA

P.S.
THEIR CONTACT ADDRESS AND NOS. IS :-

INDIA TODAY BOOK CLUB,
B-47, INDIRA ENCLAVE, NEB SARAI,
N DELHI 110068
TEL[protected] /
EMAIL - [protected]@indiatodaybookclub.com

the india today book club had an ad in the news paper regarding offer of reebok fitness kit (track suit, shoes, travel bag and hand towel) for Rs 3, 000 which i had to pay at the time of delivered of the same.
i ordered one kit on 09/02/09 order # 0GA90010661;
my membership # ITBC09867658.
but when the parcel was opened i found that the shoes were of wrong color and size.
i contacted india book club and they said that i courier them back and within ten days they will send back the correct shoe and also reimburse the courier charges.
the club has received the shoes on 27/02/09 but i have yet to receive the shoes.
i ve made several call and also e-mailed the co.but in spite of this till date they have not sent me the replacement.
PLEASE ADVISE AS TO HOW TO TACKLE THIS ISSUE.
THANKING YOU
VINOD MEHRA

P.S.
THEIR CONTACT ADDRESS AND NOS. IS :-

INDIA TODAY BOOK CLUB,
B-47, INDIRA ENCLAVE, NEB SARAI,
N DELHI 110068
TEL[protected] /
EMAIL - [protected]@indiatodaybookclub.com

I had applied for the CDs and the same came to me by VPP thinking they would deliver me free gifts i.e. Reebok t shirt and adidas bag. Made several reminders to them. Now I am going to publish about India Today in Malayalam Newspapers about this.

I bought a set of 3cds, which included a gift of adidas bag + holiday voucher. I made d payment of rs. 574 on delivery but i got only cds. It was written on d bill that i have to go to bookstoday.com/promos.htm n fill d given number on d page to claim my gifts. Bt there s no such option on d page. I tried contacting customer helpline on [protected]. Bt dey are disconnecting d call. Plz help

India Today Book Club — FORGERY BY INDIA TODAY BOOK CLUB

Dear Sir

In first week of October 2009, I received a letter from India Today Book Club that you will purchase a book and send Rs. 2199/- and you will get the following :

1. Book ‘Complete History of the world’ MRP 4499
2. Round Trip air ticket worth Rs. 7000/-
3. Reebok classic Watch worth Rs. 2599/-

COPY OF LETTER IS ATTACHED HEREWITH (as annexure A)

I have send a cheque of Rs. 2199/- of Corporation bank vide no. 0142543. The same was debited to my account on 23rd October 2009. (STATEMENT OF BANK ACCOUNT ATTACHED, as annexure B).

Till now I have not received any Letter, Book or Gift. I call to customer care more than 10 times and they always says that we don’t have any record in our system. Then I send the mail to India Today Club along with statement and letter, they did not give me any satisfactory reply. Their replies are as follows :


REPLY 1
your order was dispathced through speed post vide consignemnt number ED[protected]IN on[protected]. the same has not been returned back to us, i am getting this checked with speed post and shall confirm you with the findings at the earliest...!!!!!!!


Thanks & Regards,
Rohit Kumar
India Today Book Club

REPLY 2

Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that your cheque details are not yet updated in our data base as soon as it gets updated we will provide you the details.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:


INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Dominic Savio,
India Today Book Club

END OF REPLY


Now till today I am not receiving any mail or phone or anything. I tried again to contact to Customer care but no use. Please Help me out . They will give me back all the things as soon as possible or Rs. 14,297/-

I will be thankful to you.

Reminder


Dear Sir,
I am waiting for your information.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in
----- Original Message -----
From: VINAY SHARMA
To: feedback ; mailme
Sent: Wednesday, February 24, 2010 8:25 AM
Subject: Re: Refund of My Amount


Dear Sir,
Please refund my amount as soon as possible.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in
----- Original Message -----
From: feedback
To: 'VINAY SHARMA'
Sent: Sunday, February 21, 2010 11:38 AM
Subject: RE: Refund of My Amount


Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that as soon as your parcel will come back to us and it will be updated in our database so we will do needful as per your intimation.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jagriti

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Saturday, February 20, 2010 2:08 PM
To: Feedback; response (ITBC)
Cc: mailme
Subject: Refund of My Amount

Dear Sir,

Today I refused to tack your Parcel No. [protected] and [protected]. You are requested to please refund my Money as soon as possible.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Thursday, February 18, 2010 12:40 PM

Subject: RE: Refund of My Amount

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as your order have been fully processed from our end so it is not possible for us to cancel your order. Kindly refuse the order at your doorstep if you are not interested.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jagriti

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Wednesday, February 17, 2010 8:26 PM
To: Feedback
Cc: mailme; response (ITBC)
Subject: Refund of My Amount



Dear Sir,

Till date I have not received any goods (HTC MOBILE & KODAK CAMERA) from you. You are requested to please gat back it and refund my amount as soon as possible.



Thanks.





Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 6:16 PM

Subject: RE: Who is the winner



Dear Member,



Thanks for writing to us.



With reference to your mail we would like to inform you want to keep it then you can keep but for refund you need to refuse the parcel, as soon as it gets updated in system we would do needful for you.

We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Praveen

India Today Book Club
[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Sunday, February 14, 2010 5:57 PM
To: Feedback
Subject: Re: Who is the winner



Dear Sir,

I have already paid for it, How can I refuse without getting money from you?

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: Feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 3:14 PM

Subject: RE: Who is the winner



Dear Member,
We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that as soon as it reaches you can refuse it so that we can do needful for you.

We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] orSMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

PRAVEEN

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Sunday, February 14, 2010 1:03 PM
To: Feedback
Subject: Re: Who is the winner

Dear Sir,

Then, can you guide me how can I return these items and How can I get back my amount from you?



Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 12:22 PM

Subject: RE: Who is the winner



Dear Member,



We sincerely apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that your orders have been fully processed from our side, it is not possible to cancel your orders.



We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookclub.com for any query please call us at[protected] or write to us at,



INDIA TODAY BOOK CLUBS

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sukant

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Saturday, February 13, 2010 8:29 PM
To: Feedback
Subject: Re: Who is the winner



Dear Sir,



Please tack back these both items (HTC MOBILE & KODAK CAMERA) from me and reverse my money in my account.





Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Friday, February 12, 2010 4:08 PM

Subject: RE: Who is the winner



Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that your order[protected] is fully processed from our end. We request you that kindly wait for some days. We will dispatch it soon.



We would also like to inform you that we have forwarded your complain[protected] to our concern department. We request you that kindly wait for some days.We will dispatch the same soon.



Please note your Membership number ITBC10237420 for your future references.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jyoti

India Today Book Club




[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Thursday, February 11, 2010 6:45 PM
To: Feedback
Cc: ITBC4U
Subject: Re: Who is the winner



Dear Sir,

My booking id are 11065586 &[protected]. Also please guide me, what can I do to get my money from you. As on date I have not get HTC Mobile & Kodak Camera from you. I don't want these Items. You are doing Cheat with the me.

Today again I have received call from your same no. by Mr. Jitendra Kumar as a senior. He again ask me to purchase 1 more products (Watch) of Rs. 29000/, to get any ID, but I refused him to do the same. Mr. Rohit (05/02/2010) was committed me that I am not bound to purchase any items from you after 05/02/2010, as I am declared winner of Rs. 8 Lac from you.



Please clearfy that if I am the declared winner, then I can accapct thse items, otherwise please tack back thease both items from me and reverse my money in my account.



Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: "feedback" <[protected]@indiatodaybookclub.com>

To: "'VINAY SHARMA'" <[protected]@airtelmail.in>

Sent: Thursday, February 11, 2010 2:39 PM

Subject: RE: Who is the winner



Dear Member,

Thanks for writing to us.

With reference to your mail we would like to request you kindly provide us
booking id so that we can do needful for you.

We value your association with India Today Book Club and thank you for your
patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at 011-
40502424 or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
PRAVEEN
India Today Book Club


-----Original Message-----
From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Wednesday, February 10, 2010 5:10 PM
To: Feedback
Subject: Re: Who is the winner

Dear Sir,
It means your persons passed wrong information to sale the products.
You are requested to reverse I am requested to please reverse my all
the amount in my account otherwise I am free to tack legal action on
this issue. Requested to please reverse my amount in my account.
Waiting for your reply.

On 2/10/10, feedback <[protected]@indiatodaybookclub.com> wrote:
> Dear Member,
>
> Thanks for writing to us.
>
> With reference to your mail we would like to inform you that you have got
an
> entry is this draw when ever it's held you will get information .
>
>
>
> We value your association with India Today Book Club and thank you for
your
> patronage & co-operation.
>
> For further queries, please feel free to get back to us at
> [protected]@indiatodaybookclub.com or for any query please call us at 011-
> 40502424 or SMS ITBC to 52424 or write to us at,
>
> INDIA TODAY BOOK CLUB
> B-47 INDIRA ENCLAVE
> NEB SARAI
> NEW DELHI-110068
>
> Thanks & Regards,
> PRAVEEN
> India Today Book Club
>
>
>
> ________________________________
> From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
> Sent: Tuesday, February 09, 2010 6:16 PM
> To: Feedback
> Subject: Re: Who is the winner
>
> Dear Sir,
> I am surprise to know that the Draw will be held on Mid of this year.
> I have recived a call from ([protected]) your end on 0502/2010 between
1.30
> to 2.15 PM by Mr. Rohit Sharma. He has informed me thet I am the winner of
> 8 lac, to clam this prize, I have to purchase some items from you. So,
that
> I have purchese 1 HTC phone of Rs. 17298/- from you in the afternoon. The
> same person called me in evening and ask me again to purchase 1 more items
> to provide me the claming id for Rs. 8 Lac. This time I have again
purchase
> 1 more item from him of Rs. 9298/-. Requested to please clearfy this? Is
it
> wrong information or right.
>
> Waiting for your Quick reply.
>
>
> Thanks and best regards,
>
>
>
> Vinay Sharma
>
> Kalyani Hayes Lemmerz Limited
>
> +91 [protected]
> [protected]@gmail.com<mailto:[protected]@gmail.com>
> [protected]@airtelmail.in<mailto:[protected]@airtelmail.in>
> ----- Original Message -----
> From: Feedback<mailto:[protected]@indiatodaybookclub.com>
> To: 'VINAY SHARMA'<mailto:[protected]@airtelmail.in>
> Sent: Tuesday, February 09, 2010 12:35 PM
> Subject: RE: Who is the winner
>
> Dear Member,
>
> Thanks for your mail to us.
>
> With reference to your mail we would like to inform you that the draw will
> held in the middle of this year, the date is not finalized yet & we will
> update you regarding the same.
>
> Assure you to provide our best possible services always.
>
> For further queries, please feel free to get back to us or Call us on our
> Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
>
> Thanks & Regards,
> Jagriti
> India Today Book Club
>
>
> ________________________________
> From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
> Sent: Sunday, February 07, 2010 10:46 PM
> To: Feedback
> Subject: Who is the winner
>
> Dear Sir,
> Who is the winner of India Today Book Club for Finalist for Rs 6000000
> Sweepstakes? My ID id ITBC091G0777.
>
> Thanks and best regards,
>
>
>
> Vinay Sharma
>
> Kalyani Hayes Lemmerz Limited
>
> +91 [protected]
> [protected]@gmail.com<mailto:[protected]@gmail.com>
> [protected]@airtelmail.in<mailto:[protected]@airtelmail.in>
>

I got a call from INDIA TODAY BOOK CLUB saying that i had won lottery of Rs.3.75 lakhs. As i have done purchases from this company earlier i came into their words. So, to claim those amount they asked my to make a purchase of Rs.29000/-
And for that 29000/- they said that i'll be recieving watches-2 no.s, dinner set -1 no. and one diamond gift voucher. But i only got the 2 watches not any other things. When i called them back they are saying that my order was of 2 watches one diamond gift voucher and one holiday voucher. And they are not providing the address of the office to visit personally, just hanging up the call.
My BILL NO: ORA[protected]TS

I do not wish to address this mail with any salutaion and hence pls excuse me for being curt, rude and straight

This is shameless and completely unacceptable that a book club of your repute and stature is employing qualified thieves, liars and .
I wish to place on record the conversation that happened with my husband Mr Sanjeev Kumar Julka on 02.03.10, the call came from the number 45188600 informing him about his being selected as one of the top 15 names who are being rewarded by the book club. Upon detailed disucssion it came to light that if the customer buys any two products he would be ASSURED OF A CHEQUE WORTH RS1 LAC from the club. To this the customer asked as to how come the company is offering such a big amount without any reason and the girl on the other side promptly and confidently replied that pls don't doubt or worry it is actually true. She also confirmed that after placing the order my husband would be receiving a confirmation mail on his mail id regarding the same which obviously did not arrive even the next day. To this my husband callend on the call c entre number PH No 40502424 and naratted the whole incident and a staff confirmed that there is no such scheme going on and this is a lie. Please note that the order nos given were[protected] amd[protected]. My husband was totally shocked and horrified that the amount had been debited from his credit card and he had been duped he immediately placed the cancellation on 03.03.10 and the nos given were 392083 and 392067. The call centre informed that the money would be returned after 21 days!!!!!!!!!!!!!!!!!. It took two seconds to debit the amount and is taking 21 days for you to return a money that was taken by your fraud employee.

I am not writing anything else but a copy of this is being sent to the crime branch of CBI to investigate and round up the fraudster calling. I will make sure that the guilty are punished and dragged to the court of law for making a fool out of people who trust and are loyal customers. Pls do not try to send me any free gifts to close this call since this matter is going to be brought to the notice of many such authorities including the consurmer forum. I am agitated and aggrevied at this and demand immediate return of my money and the organisation must deal with such employees very stirctly and harshly.


Thanks and Regards,
Rupali Julka
Ph [protected].

my name is mohd amiq and i have orderd for three cameras on india today book club . they told me that i will receive my cameras in 5 days but i didnt recieve any product from the company . they do fraud with me kindly take the action agaisnt them .
my mob . no, is [protected]
mail id is [protected]@yahoo.com

sir,
my name is md . amir , i buoght three camraes i have already gave the payment , but i didnt recicve

the products , kindly look in the matter its been more than two months .
mohd. amir
state sachiv udyog vapar B.S .P

i was a member of india today chor club, i kept ordering reebok kits and other small items from their website. one day i received a call from them, they telling me tht i have won 3.5 lakhs in their sweepstakes and made me transact over 80000 in 3 different ivr transactions.. then they shifted the date of sweepstakes from may to june, so i called up customer care and they told me tht no winners have been decided, whtever the sales agent are saying is wrong.. i cancelled all my porders number of times on phone as well as email, yet i had to refuse the delivery at my doorstep.. its been 4 months since i have been waiting for my refund and despite my numerous calls, i have recieved nothing.. i am making calls to numbers i am finding from internet to people like me who have been duped by living media to start an agitation on a wider scale and take them to court as well as various media channels so people can understand wht malpractices they are doing.. at the time when i am writing this article.. i have found 6 people who are willing to join hand.

my phone number is [protected]
my email is [protected]@gmail.com

regards
nishant tandon

Yes I agree Nishant...Thay are really a bunch of ras.als out there..People easily get duped by the brand name. By the time we realise its too late...Greediness is human tendency and we easily fall prey to the gimmics these guys play...I am not sure ..unless we get help from a strong media support to educate pople I am not sure how to stop these guys...( by the by I am one of the victims ). - Mukund.

Dear Sir, I am requesting your intervention in one of the frauds from India Today Book Club which has resulted me in spending @30K for purchasing some items after which I will be getting the winning amount of @3.75 Lacs. I havent received any amount and the product received is of very bad quality. After repeated enquiries and emails, I have not received any satisfactory response even after informing them about me going to consumer forum. They are not even giving me the contact information of person who has given me these promises of wining amount nor anyone calling me to discuss.

Here is the excert from my communication with the India Today Book Club representatives.
******************************************
From: Sanjeev Adhyapak ([protected]@hotmail.com)
Sent: Wed 7/14/10 7:42 AM
To: [protected]@bagittoday.com


Dear Sir,

Pls find the details as requested.

1. Order No. - OGA[protected] Philips Portable DVD Player - Rs. 7498/-
2. Order No. - OGA[protected] Aiptech Camcorder DVT9 - Rs. 7498/-
3. Order No. - OGA[protected] Whirlpool Microwave 25L Grill - Rs. 7098/-
4. Order No. - 0GA[protected] Philips Home Theater & DVD Player - Rs. 7598/-

Commitment given by Sweepstakes Team from India Today Book Club Mr. Mohit Kumar was that I am the winner & winning amount is Rs. 3,75,000/-. To avoid paying for the tax on winning amount I had to procure items worth Rs. 29,000/- plus and once the transactions are completed I would be receiving the email from India Today Book Club on 23rd June with some attachment which I need to fill and send back. Post which they will dispatch the cheque for the winning amount to my residence address (can expect this around 30th June) and I can then deposit that cheque with the bank along with the document that India Today Book Club will send to avoid tax on the winning amount.


After much discussions/arguments and later considering the Brand name of India Today Book Club, I decided to go for transactions as per requirements. After all the transactions he has confirmed that my profile is all complete now and he personally will process this for next actions and I should wait for the email from your team and act on the email once received, which I can expect to receive on my email address by 23rd June.

India Today Book Club — wrong commitments

I was informed of a GOLD BOX Offer on the phone by one of the ITBC exec. According to the offer i was made to purchase a Samsung LCD 22'' for 17000 approximately + 1799 delivery charges against which i was supposed to receive a free sunglass + a wrist watch + 1 lac worth surat diamond vouchers.
I expected to be a fair offer being from India Today group but unfortunately even group like India Today seems to be least bothered and are trying to earn by cheating. We just received the LCD along with the wrist watch. When we inquired it again regarding the vouchers we were asked for our email id and were told to be sent via email. However later as in on the 23/8/2010 we received a call from some ITBC Exec - Lokender and were required to pay a certain amount to generate a dispatch id which was not communicated to us at the time of placing the order. Moreover the exec dint bother to explain the case and hung up. Do not trust this company for anything. This was my second bad experience with ITBC.

Gold box offer is nothing but a list of vouchers each worth 5, 000. When you try to buy anything from Surat India ( another cheat ), you will only find items ranging 10 K and above. As you can not club vouchers you end up paying the difference ..This is again a gimmick to make you pay more...So no big deal that these guys promise 5 Lakh gold voucher ...( basically if you want to realize it ..you end up spenidng 5 lakhs from your pocket ..). So you havent lost much. I hope your LCD is good !!!.

I m agree with mukund. gold vouchers are just meaningless. to claim the same you have to spend a minimum of 4000 rupees from ur pocket per each 5000 rupees voucher.I think this is a policy to cheat people by both India Today and surat diamond.

Bag It Today — Improper Response

Please stop sending the following standard response “We have gone through your complaint, we would like to inform you that as per our terms & condition product may be different from the picture on the site or on the catalog.” I understand that as per your terms & condition product may be different from the picture on the site or on the catalog. I had ordered one model but you shipped a model half its price, I am just asking you to ship the model that I had ordered of any color!!!. Don’t expect a customer who had placed an order for gold to get satisfied for Bronze. Please forward this concern to a Supervisor who can understand English!

My ITBC details are listed below for your perusal:

Invoice No: ORA[protected]
Order No: OGA[protected]
Membership No: ITBC10401582

Thanks & Regards,
Saravana Kumar T

1. Your executive on customer care has already confirmed the eceipt of payment.

2. Your order confirmation has also confirmed the payment.

3. The order history in my account also shows payment received.

4. I have already provided the authorisation code of the bank, the xacquirer code and also the merchant code through the complaint proforma.

it will be better to check your records and let me know the exact status.

HAVE NOT HEARD FROM YOUR END.

RECEIPT OF PAYMENT ALREADY CONFIRMED BY YOUR EXECUTIVE.

AS REGARDS SCANNED COPY OF CREDIT CARD STATEMENT IS CONCERNED THE STATEMENT DUE DATE IS FAR OFF AND CANNOT BE RECEIVED AS OF NOW.

AS REGARDS AUTHORISATION CODE, I HAVE ALREADY GIVEN THE AUTHORISATION CODE, ACQUIRER CODE AND MERCHANT CODE THROUGH YOUR ONLINE CONTACT US SYSTEM

HOWEVER THE SAME ARE GIVEN ONCE AGAIN



MERCHANT CODE : 4814

ACQUIRER CODE : 75425310235200182300025

AUTHORISATION CODE : 001786

PAYMENT HAS BEEN DEBITED TO MY CARD ACCOUNT ON 22ND AUGUST AND CLAIMED BY INDIA TODAY MUMBAY ON 24TH AUGUST.

PLEASE SEND THE PREPAID PARCEL IMMEDIATELY AND PROVIDE ME THE DETAILS OF THE COURIER AWP NO. AND DATE AS ALSO THE COURIER NAME.

LOOKING FORWARD FOR AN IMMEDIATE REPLY

STILL AWAITING YOUR REPLY

PLEASE EXPEDITE AND LET ME KNOW THE STATUS

They are shameless people if one can use gentle word.. All these mails should be directed to Mr. Aroon Purie, Managing Editor of Business Today, India Today etc. We should stop subscription to Business Today and other group magazines.

I will simply like to say that the way orders are being handled at your end and the way your executives and supervisors speak to the customers is really ridiculous and beyond tolerance.

Suggest you train your staff to process the orders meticulously as also train your executives and supervisors to speak to the customers in sophisticated way.

I really fail to understand the way you people work.

I was told on 7th September that my order has been processed on prepaid mode and it will be despatched soon.

On Saturday the 11th Septeember, I was told that the order will be despatched on Monday the 13th September, positively and I can have the courier details on Tuesday.

Today when I contacted I have been told that it will take another day or two for the parcel to be despatched.

WILL SOMEONE RESPONSIBLE AT YOUR END LOOK INTO THE MATTER AND LET ME HAAVE THE COURIER DETAILS AT THE EARLIEST WITHOUT WASTING ANY FURTHER TIME.

Thanks and Regards

Surender Mohan Mahajan

On tuesday 14th when I contacted customer care, i was told the order will positively be despatched on Wednesday and i can have the courier details on thursday.

On Thursday 16th September, i.e. today when i contacted, I have been told it will be despatched on Friday.

When I asked to transfer the call to supervisor, i was put on hold for a long time only to be told that the call cannot be transferred to supervisor as he is busy.

When I insisted for a call back, i was told that the supervisor will call back in 2 to three hours. This was at 10.07 am today. Till writing of these comments i.e. 14.37 hrs, 4 hrs. have passed and perhaps the supervisor is still busy but with what i fail to understand.

THIS IS THE WAY YOUR EXECUTIVES AND SUPERVISORS BEHAVE JUST TO GIVE THE CUSTOMER AN IDEA THAT HE IS THE MOST UNWANTED PERSON FOR THEM ON THIS EARTH.

I ONCE AGAIN REQUEST WILL SOMEONE REALLY SERIOUS GIVE A THOUGHT TO IT AND SEE TO IT AND GIVE ME THE DESPATCH DETAILS.

I AM REALLY FED UP WITH U PEOPLE AND HAVE THOUGH OF CANCELLING THE ORDER IF I DO NOT HEAR FROM YOU.

SURENDERMOHAN MAHAJAN

When contacted yesterday the customer care executive Mr. Sala Krishna Rao advised to wait for some more time may be about a fortnight. Inspite of the earlier commitments of the executives that the supervisor will call back no body botherd to call back.

So much so that a request no.625996 dated 17th September was created for the supervisor to call back still nobody bothered to call back till writing of these comments i.e. 18th September, 4.10pm.

moreover mr. sala krishna rao put me on hold thrice putting together the time on hold to something like 20 mibnutes but preferred to disconnect the call abrubptly without satisfying me on my queries and saying wish u a good day.

I WONDER HOW CAN IT BE A GOOD DAY AFTER FACING SO MUCH OF PROBLEM AT THE HANDS OF HIS COLLEAGUES AND THE ORGANISATION AS A WHOLE.

NO BODY BOTHERS TO REPLY THE EMAILS ADDRESSED TO OFFERS, ORDER OR SUPPORT OR EVEN ONLINE COMPLAINT.

I REQUEST THAT SOMONE SENIOR IN CASE THEY R GOING THROUGH THESE COMMENTS LOOKS INTO IT AND TAKE CORRECTIVE STEPS SO THAT IN FUTURE NO CUSTOMERS ARE HARRASSED THE WAY I AM BEING HARRASSED.

SurenderMohan Mahajan

despite the request no.625996 dated 17th September, 2010 no body from indiatodaybook club has bothered to speak to me. This was a requst for the supervisor to call back inspite of numerous mails and std calls no body bothers at your end.

Today i have again lodged a complaint against the above request saying that no body botherd to speak back.

I have been given another request no. 629382 dated 20th September, 2010.

LET US SEE IF IT MAKES ANY DIFFERENCE ON THE EARS OF THE MOST IRRESPONSIBLE LOT OF WORKERS AND SUPERVISORS AT YOUR END AND SOMEBODY DARES TO CALL BACK AND GIVE THE EXAT POSITION OF THE DESPATCH OF THE MATERIAL.

Dear Sir

I am sorry to say that I am not satisfied as the complaint has not been settled fully.

I have yet to receive the free reebok watch which is supposed to be given alongwith the first purchase to all members.

Through I have got the complaint lodged on the customer care but I have yet to hear from your end.

Please expedite and let me know the status.

SurenderMohan mahajan

It appears that there is a problem at every step with indiatodaybookclub / bagittoday.

Now when I have received the product and the free gift, I am facing a problem for the special offer.

After generating the ITBC request form no.ITBC23177, filling up the same and having sent the same to Premeier Sales Promotions Pvt. Limited, Bangalore as desired on 29th September, I am still waiting for the vr. to be received.

I have even contacted them on telephone no. [protected] twice, and everytime I am told, we will check up and get back to you.

But on the contrary no body gets back.

It appears that the problem is not only with Indiatodaybook club but with all their partners as well.

Will someone look into it and let me know the outcome.

Regards

Surender Mohan Mahajan

No action against my last comments. Inspite of various STD calls and emails nobody has bothered to look into the problem.

It appears that India Today Book Club is just befooling the customers and making false promises.

Will someone look into the matter and arrange to send the holiday vr. at the earliest against ITBC Booking request form no.23177

Surender Mohan Mahajan

Bag it today team has sid 25 days back to wait for a few days and the complaint has been referred to their concerned department.

I think 25 days is a good enough a time to be called a few days.

HOWEVER TILL WRITING OF THESE COMMENTS I HAVE NOT HEARD FROM BAG IT TODAY OR INDIA TODAY BOOK CLUB TEAM.

I THINK THEY ARE THE MOST HOPLESS AND LEAST BELIEVABLE BUNCH OF FOLISH AND RIDICULOUS PEOPLE WHO ARE MAKING FOOL OF THEIR CUSTOMERS AND ENJOYING.

I saw a comment by bag it today team about 25 days back saying to wait for a few days and the needful will be done. In the meantime they had referred the complaint to their concerned department.

I think 25 days is good enough a time to be called a few days as advised by bag it today eam.

NOW I HAVE STARTED THINKING THAT THE BNAG IT TODAY AND INDIA TODAY BOOK CLUB ARE THE MOST HOPELESS AND RIDICULOUS PEOPLE MAKING FOOL OF THEIR CUSTOMERS IN ONE WAY OR THE OTHER.

BUT PERHAPS THEY DO NOT KNOW IT WILL BE THEY WHO WILL BE LOOSERS AND FOOLS IN THE LONG RUN.

LET ALONE THE GOD GIVE THEM WISDOM TO UNDERSTAND THAT THEY ARE MAKING FOOL OF THEMSELVES ONLY BY BEFOOLING AND FRAULDING THEIR CUSTOMERS.

S.M. MAHAJAN

No comments by india today bookclub / bag it today for last 39 + 25 days and I am still waiting for the ITBC vr.

Will someone look into the matter or better perhaps I should forget it with a feeling that India Today Book Club / Bag it today is a lot of foolish people and trying to befool the customers and loot them with all the false promises.

S.M. Mahajan

non delivery after payment

I was payment Rs.999/- thorough debit card of SBI on 24/08/2013 but yet not response.

India Today Book Club — Fraudulent commitment of India Today

Kind Attn: Mr. Janardhan Kapardia (Sr. Board of Director) & Mr. Aditya Kumar Garodia (Sr. Manager Accts & Finance Dept) - ITBC

I had recieved a call from India Today Book Club on First week of April 2010. The caller told me that I have won an assured cash prize of Rs.10000 based on my previous transactions with India Today Book Club. In order to get the cheque for this Rs. 10000, I have to buy one product from them. The caller made a fantastic conversation it seemed to be genuine to me. Then I have bought a Rs.7498 Philips Portable DVD player. The Booking ID was[protected]. Immediately after one week some other guy called from ITBC telling me that my name was entered into a contest because of the purchase of DVD player and I have won a Rs. 50000 cash prize which will be sent to you as a Demand Draft. To receive this amount I have to pay the income tax in advance. Then he says when I pay the taxes in advance they will give a product also. I have bought the product- Samsung Omnia 3G phone, Price Rs. 14998. Booking ID –[protected].

Later on 08 May 2010, another gentleman called and excitedly congratulates me for winning a cash prize of Rs. 6.37 lac. Then he tells me that to become eligible for this assured cash prize my expense needs to meet certain criteria. To meet this criterion, he offered me three products and I need to buy one of them. In turn I asked him to give the first two assured cash prize then I will think of buying a product. He said when I was selected as the winner of Rs. 6.37 assured cash prize, the earlier two assured gifts are forfeited. If I do not buy a product now, I am only eligible to get a cash prize of Rs. 2000 and gift voucher for Rs. 5000 only. Then he lured me to buy the product and get the assured cash prize. He guaranteed to me that Senior Director Janardhan and Garodia will deliver the cheque on 28 July 2010. Further he assured me that this is the last and final purchase I need to make and he will give a closing number. I have bought a Longines watch of Rs. 21750. (Booking ID –[protected]. He gave me the closing number. (CLO_574098UIO) (All these conversations are recorded in my phone)

Few days later Mr. Aditya Kumar Garodia called me and introduced as Sr. Manager Accts & Finance. He is calling in behalf of Mr. Janardhan Kapardia – Sr. Board of Director. He informed me that the official declaration will be made on 15 July and the cash prize in the form of cheque will be delivered on 28 July. He gave me the IDBI Cheque No. 007594 and noted down my email id. Then he gave me a Confidential No, a Prize Blocking No. and the above mentioned Closing No. He warned me not to disclose these numbers to anyone. Further he stated that there will not be any more call on this subject and the invitation will come to you.

Again on 27 May 2010 Mr. Prince Srivastav called and verified the prize amount and took PAN card details like name written in PAN card, email ID, credit card used, two Nominees name and age. Then he told there will be a Seminar on 30 June for which you will be invited through email and telephone. I will have to submit copies of PAN Card, Residential proof, and a Passport size Photo with red background. If I am not able to attend the seminar, then these documents can be sent by courier. But till now I have not received a single email or telephone call to attend the seminar or asking the bank account details from ITBC. (All these conversations are recorded in my mobile phone)

I have waited till 16 July and made a call to the customer care on the same day. Ms. Hina picked up the call. I have explained the whole story to her. Then she said some of the sales executives are making false statement and assurances to attract customers to buy products. Then I told this is cheating and what actions your company is taking against these employees. She said she has to consult with her senior to give a reply for this and noted my complaint and gave me a complaint No. 561203. She assured that some senior person will contact me within 2 days. Nobody called me. Again on 20th I made a reminder call. The executive told me that system malfunctioning, please call tomorrow. Again on 21st when I called customer care, Ms. Hina came on line. When I enquired about my complaint she consulted with her senior and confirmed that a senior person will contact me tomorrow (i.e. 22/7/2010). No one called me on 22nd. I again made a call to the customer care on 23rd. Mr. Pawan picked up my call. He said that a feedback call from a senior person will be given within few days. No feed back call till today.

From March onwards my company is facing big financial crisis. I have not received my salary from May onwards. I am not able to pay back the credit card bill. The interest along with the principal amount is adding up in my credit card statement. I am waiting for the guaranteed and confirmed cash prize to be credited into my account, so that I can pay back all my dues. I made the decision to buy these products only because of the assured cash prize. Otherwise these are not at all my requirement at my present critical situation. Rs. 45000 is a big amount to me. I can keep my family without starving for three months with this amount in my present condition.

Please Note : I have not received the Longines watch till date.

I believe the board of directors and other senior people will look into this matter and settle this issue immediately.

Details:
My membership ID : ITBC 10332823
Booking IDs:
1) [protected] - Philips Portable DVD Player – Rs. 7,498 (1st wk of April)
2) [protected] - Samsung Omnia 3G Phone – Rs. 14,998 (1st wk of April)
3) [protected] - Longines Watch – Rs. 21,750 (8 May 2010)
Total – Rs. 44,246

Payment mode: Credit Card – SBI
.
I request you to take up the issue with ITBC and help me receive the assured cash prize.

K Mohanan
e-mail id : [protected]@rediffmail.com
[protected]

Dear Sir,

I have posted the complaint on 28 July 2010. Bit till now I have not received any response.

Kindly help me receive the assured cash prize.

Mohanan

MEMBERSHIP NO. ITBC087029

BOOKING ID NO.[protected] AND[protected]

ADDRESS : FLAT NO 14, SAINATH SOCIETY, PANDAVNAGAR HEALTH CAMP,

S. NO 943, SHIVAJINAGAR, PUNE 411016.

PLS GIVE ME MY REFUND AS SOON AS POSSIBLE.

Today i got a call from india today book club they were saying that they will not refund me my money. They are saying "DO WHAT YOU WISH" I am really shocked. How they can cheat me like this. They are forcing me to buy their products. Please consumer cort help me out i am in big trouble. Waiting for your reply.

ASHISH KAMBLE
[protected]

Still INDIA TODAY BOOK CLUB IS NOT RETURNING ME MY MONEY.

I am feeling very tensed. If i get any mental effect then only INDIA TODAY BOOK

CLUB will be resposible to it.

India Today Book Club — No Product Recieved

By seeing the e-mail advertisement of INDIA TODAY BOOK CLUB, I have placed an order for 2 nos of REEBOK ROLLER COASTER SHOE (Size 9 and 10) on 17th Nov 2009. My order numbers (web number) are[protected] and[protected].

And also I have given payment through my credit card. (Rs 1398 + Rs 1398 = 2796). This amount has debited from my account also.

I have ordered it before about 2 - 3 months. Still I did not receive any products.
India Today Book Club have been cheating me for last 2 months.
I have sent many mails to them in [protected]@indiatodaybookclub.com. I have called many times to[protected]. But I did not get any proper reply from your side. Always they used to tell me that you will get the product with in 14 days.

So now ITBC is 100% untrustworthy.

Now I atleast need my money back. I dont need the products. Anyway my problem must be justified by ITBC.


Nithin. N.C
Calicut

India Today Book Club — No Refund Received

I am putting this complaint here as warning for all customers of ITBC.
Me and a group of customers really found that ITBC is the most unreliable company in India. ITBC is the most prominent company, who cheating its customers always and always.

I have placed an order for a Reebok Shoe on 17th November 2009. And paid through my credit card.

Membership# ITBC09156126
Booking ID - [protected]

Till date I did not get the product from them. Before 1 month, I have requested for refund of the money. They assured the delivery of refund cheque in 21 days.
Again they change the word. I did not get any cheque even a call from them.

This is the complaint code ITBC have given to me - 402723

ITBC is really cheating all the customers and government. I strongly recommending to the public to BAN THE ACTIVITIES OF ITBC.

Legal action is necessary for it.

ITBC should justify this query.


NITHIN. NC
Calicut

Dear Mr.Nithin NC your complaint has been resolved on 21/04/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Sir,
As per my email earlier which you have not replied am again explaining
here my objections. On 4th Aug I have paid through cell pay using my
credit card. My transaction amount was 5698+598 rupees ID[protected]/98
I have recieved two reebok watches. But till now I have not recieved
the Refund value 5698 rupees in my credit card account as promised by
your customer care representative. On the other hand another three
transactions I have made on 25 & 26 th aug 2010 rupees 8998+598+2000
and I was given two IDs against these transactions[protected]/37 aginst
which I have got two reebok watches as free gifts. But when I
contacted with customer care they asked my IDs and when I replied they
said thet my IDs are not matching.They told me to collect
authorisation codes from my respective bank. I did the same and
replied agin but they answered me negatively that they dont have the
record of 2000 rupees payments. I am now totally confused. I am so
here attched my credit card payments details. I have contacted with
HDFC BANK CREDIT CARD section. they are ready to help me in this
regard because I have the proofs of all the payments.Even your
representatives are telling my mobile numbers incorrectly.
Here I am giving the authorisation codes
014477 & 041269
PANKAJ MAHANTA
M/S-FURNISHING CENTRE
A.T.ROAD, ITACHALI
NAGAON 782003
ASSAM
MOBILE [protected]

the worst online store. afraud store

India Today Book Club - Bag It Today — Online Complaint

Reference number: RE10001131
order no.[protected]

I ordered samsung mobile after executive confirmed that i"ll get Rs 25000 check as i am winner and to avail i have to buy the product.But after that i asked them to cancel it.On 9th March they confirmed the refund and provided the Reference number: -RE10001131.

But since than,I am following for my refund and every time I call or mail they confirm I’ll get this in next few days.

It’s really an irritating thing, after so much follow-up and every time they respond it is in final stage, get credit in few days.

So, i want my refund immediately.

India Today Book Club - Bag It Today — on line complaint

Reference number: RE10001131


I ordered samsung mobile .But after that i asked them to cancel it.On 9th March they confirmed the refund and provided the Reference number: -RE10001131.

But since than,I am following for my refund and every time I call or mail they confirm I’ll get this in next few days.

It’s really an irritating thing, after so much follow-up and now every time they respond in next 10 days definitely you"ll get

i want my refund immediately as its already two months followup.

Whenever i follow i got the same reply[protected]

wait for few days more / under process / wait for some time / arranging on urgent basis

but with no resolution.

Kindly confirm the date.

I too had faced a similar problem with the persons working at bagittoday.com. However, after communicating with their executive and providing all my transaction details, the issue was successfully resolved.

I just want to know i have to wait for some days, some months or some year

as its already near to 3 month of followup.

Dont purchase any product from Bagittoday. They are frod ... Chit you in everything ...


Sachin

Bag it Today / India Today Book Club — Want REFUND!

This is with reference to Booking IDs:[protected] &[protected]

According to the India Today Book Club Gold Box offer, I was selected for a benefit of Rs.55000 and was called again n again, until, I placed an order.

Even after 3-4 days, I haven't received that voucher. Later, I came to know that its a type of Scam and I'm a victim of it. Earlier, I was told that I would be receiving Gold Voucher of 1 single amount and I could redeem it on a specific jewelery outlet. But, now I'm told that I would only receive a package of vouchers that can only be redeemed online and not offline.

I'm not interested to in that stupid Surat Diamond jewelery voucher where I have to spend minimum 8-10k rupees for redeeming a Rs.5k coupon. I've already asked you this question first on phone and now, you've cheated me. So, I want a refund against the above mentioned order/booking ids as soon as possible. Else, I'll send you a court notice within the next 30 days.

My email id is: soumya.[protected]@gmail.com. When i access my account it says no such email is registered and when i tried for new user it says already registered. What is the probelm?

hi ihave bought one mobile from bag it today this mobile is not working so can any one help me on this how to get refund from them because they have sent me an not working mobile... my email id ([protected]@gmail.com) or there should some one to take action on this because many of them had been afected like this problems

I am also waiting for my refund for the original subscription amount paid with subscription no 333616

Let me know direct contact of person in charge of the same

Call me on [protected] or mail me on [protected]@gmail.com

I do face the similar problem they promised me 100000 rupees Glod box Voucher, one 3G Samsung mobile, Two RBK watches, one air thicket for that I have paid 14998 plus 598 rupees.
Despite my cancellation of oder on the next day they still send two RBK watches but non of the other item.
I want them to cancel my order and refund my Money immdiately.
My order ID is[protected]/241.
Whenever I call them they say server is down and customer care people talk very rudely.

Dear Manager,

I also face the similar problem. The sales executive of Bag It Today (Mr Rohit) called me on August 22, 2010 and told me about Gold Gift Box Offer stated below.

YOUR TRANSACTION DETAILS IS

BOOKING ID AMOUNT PAID
[protected]
[protected]
[protected]

TOTAL 16192

GOLD GIFT BOX OF WORTH RS 2 LAC IN WHICH THERE ARE 40 VOUCHERS OF 5 THOUSAND RS EACH

ALSO 2 MTV KIT IN WHICH YOU ARE GETTING 2 PAIR OF REEBOK ROLLER COASTER SHOE
2 PAIR OF REEBOK TRACK SUIT
2 PAIR OF REEBOK T SHIRT
2 PAIR OF MTV SUNGLASS
2 PAIR OF SWATCH WATCH
2 NIGHT CLUB VOUCHER
4 BOOKS AND 4 REEBOK WATCHES

I SHOULD GET ALL THESE TOTAL THINGS WITHIN NEXT 10-15 DAYS FROM AUGUST 22, 2010.

Whenever I call them they say server is down and customer care people talk very rudely.

Do take necessary step in this regard so that I receive my free gift within a week. Otherwise I shall release the matter to press and media, because I have the email sent by your executive in my inbox.

I would therefore wish to get back the money paid by me. Please arrange for the refund. I get a feeling that your company is cheating the customers.I have seen so many complaints in the site of Consumercomplaints.in. Many loyal customers of India Today have been cheated. I cannot wait any longer. Please arrange to refund my money immediately.

In case i do not get any respnse from your company in the next 48 hours I shall be compelled to hand over the case to my solicitors who would directly interact with you. Any damages in this regard will have to be entirely borne by your company.

Ambar Dutta

India Today - Bag It Today — Order Not Received/No Refund

I had ordered for a Reebok watch on the bagittoday.com site, the charges of Rs 299 was promptly deducted from my credit card, however i ave not recieved delivery of the product. When i contacted the customer care, they mentioned that the delivery was returned, however this cannot be the case, as i was not intimated about this- no calls to my mobile number...
After repeatedly following up, they have agreed to refund the amount, however it has already been more than a month and the authorites have not refunded the money.
I repeatedly mailed them, but they stone walled with template answers.
Below is the ordere number and the membership no.

Billing id[protected] refernce no: ITBC10308537

India Today - Bag It Today — Free gift not delivered even after taking shipment charges

I have paid Rs. 299 as shipment cost of reebok watch on 9th of March but still not received neighter received any clarification from the company even after calling them 1000 times and mailing them twice... I request you all to join and raise voice against this fraud company. Indiatoday Sucks.... Naman Shah [protected]@yahoo.co.in

I too had placed an order with bagittoday.com recently. I had not received my parcel though bagittoday.com representatives claimed that the delivery had been returned. On following up it was found that the delivery had mistakenly been taken to my neighbour who had then returned it. After this was found out, bagittoday.com was very cooperative and re-dispatched the item. My experience with this site has always been very good.

I fully agree with the problem faced by genuine lovers of India today Book Club. This type of aatitude is tarnishing the image totally.I am facing similar issue even after making payment of RS 33000/0 approx.I was tempted that I have won a gold gift box wrth 5 lakh rupees.

regards
Prabhakar

I think the customers should take their grievances to TV news channels. Since India Today is also a media group originally, they feel that they are invincible. All the customers with similar grievances should collectively file a complaint to consumer protection bureaus and also spread the word in TV news with specific cases and evidences.

@ Prabhakar - Did you finally contact them? Did they respond to your complaint?

- Akash.

Reebok Watch — not received

this is chethan i didnt received the goods order id [protected]

Bag It Today — not received the goods

this is chethan prakash i didnt receive the goods
order id [protected]

hi, i'm nilesh
plz send me hariyana's reebok watch repaiar cc center postal address

Even I have ordered a product, with BAG IT TODAY, order No.[protected] and they are neither delivering the product nor refunding the money. They are even not bothered to reply to the mail I have forwarded for the order status.