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I wish to inform, I have ordered for the book called "Complete History Of The World" at a special offer price of Rs.2199.00 a month ago and the amount for the same has been debited from my Credit card on February 1st 2010.

It's been 15 days the payment made to you & I'm yet to receive the product with other assured gifts.

I hope you will look in to the matter at most priority and send me the product with other assured gifts at the earliest.

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mmuhaq

from Srinagar, Jammu and Kashmir

India Today Book Club/Complete History Of The World — neither product nor assured gift sent and nor payments refunded back

India today book club a subsidiary of IndiaToday Group offered me a promotional scheme including special offer price and assured gifts worth rupees 12,098.00 for purchase of the book namelyComplete History Of The World in september last being as the member of the club since a long time vide membership no.ITBC 00084407 and enjoyed its products since a long time and I paid the amount through my credit card in september last,but neither they sent the ordered product to me nor the assured gifts are received by me till date.latter on they changed their web site from indiatoday book club.com to bagittoday.com,till now I have sent a series of protected correspondece/e mails to them and they always reply in a feeded system requesting me for waiting a few days and conveying me that my grievances have been sent to the concerned department but my grievances still stands unresolved,it is astonished that how a big business house of the country is grabbing the public money in such a superious way,my refund is still waiting for disbursement........MALIK MANZOOR-UL-HAQ

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Hi,
I had received a call from India Today Book Club for a digital camera and placed order over phone and paid money through credit card.

The order was placed in oct 14-15th. Order number orb[protected]ts. Its been more than half an year and i have not received the product. I have been following up with India Today Book club. Finally on 21 Dec 2009 One Mr Azeem Khan said he will refund the money to my credit card itself.
But when i called the India Today Book Club office they say he has resigned from the Job.

I have been receiving only excuses from them since past 6 months.

Please lookinto this matter
Regards,
R.A.Gauthaman

Aug 13, 2020

Complaint marked as Resolved

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Nagraj Shetty

India Today Book Club — Refund not done

Dear Sir / Madam,

Further to the above subject and as per the below details, I have returned the shipment to them on a same day through overnite courier under POD no.[protected]. Now it's more than a one and half month and everytime there are different people handling query. I have a writen confirmation from them saying we will pay as early as possible but no on is takeing immediate action.

Request you to take a necessary step towards to resolve the same as inidia today book clubs are cheating people by offering duplicate product and making people fool around them.

R0750 REEBOK CLASSIC MEN'S SHIRT - SIZE - S-38
Order No: 0GA[protected]
Order Value: 499
Invoice No: ORA[protected]

Ashish Trehan

from Mumbai, Maharashtra

India Today Book Club — Money not Refunded

Hi,

This is reference to one of the order's which i have placed with India today in August for a kodak digital Camera, the camera was not in good condition when received after that i spoke with your executive and i've been told that please send back the camera to B-47, Indira Enclave, Neb sarai, New Delhi - 110068. I sent the camera back and its been delivered on the 25/09/2009 and i've been told that your money will be refunded back to you within 15 days. its December now and i am still waiting for my hard earned money to be returned back,when I place this order my credit card was charged for Rs. 5998 and every month i am paying interest on this money. on top of that whenever i call at[protected] i need to hold on for atleast 20 mins. I am in mumbai and you can very well imagine that how much it costs for makng STD calls everyday for 20 mins.

Please understand my situation and put yourself into my shoes and think, i am paying interest for something which i dont have with me and also spending money on STD calls to get my money refunded back to me.

Below are the details you might need in order to look into this matter.

Invoice No: - ORB[protected]
Invoice Date: - 20-Aug-09
Order No: - 0GB[protected]
Order Date: - 18-Aug-09
Membership No: - ITBC0990835

Courier Receipt No:[protected]

Hope i might get some assistance in order to resolve this issue.

Regards,
ashish

nihaan

from Bengaluru, Karnataka

Dear friend,

For this incident you are only responsible. Already lots of rules and regulations and security terms and conditions will be there for credit card transactions to place an order. You just got a call and suddenly placed an order without checking all these criteria’s even without thinking from where you got call.
Daily we are getting lots for mails by telling someone died in US or Africa. They nominated us for their property before dying. Around $[protected] going to transfer to us. For that we need to send 1 lack for stamp paper. After giving money to such like people just complaining.
Whats the use????

sabbaniramesh

from Delhi, Delhi

India Today Book Club — Not received ordered products

I have ordered reebok watch on 2nd March 2010. Till now i have not received that order. they are telling many reasons. I have written many number of mails. in every mail they are telling that they will send soon. But till now I have not got any details regarding that one. I do not know whether I receive it or not.

Do not beleive this club.

Do not book any product from this site.

Its cheating customers.

My Membership no.- ITBC10306746

pallabmax

from Delhi, Delhi

India Today Book Club — FUNDS AND PRODUCTS ARE NOT RECEIVED

Sir,
As per my email earlier which you have not replied am again explaining
here my objections. On 4th Aug I have paid through cell pay using my
credit card. My transaction amount was 5698+598 rupees ID[protected]/98
I have recieved two reebok watches. But till now I have not recieved
the Refund value 5698 rupees in my credit card account as promised by
your customer care representative. On the other hand another three
transactions I have made on 25 & 26 th aug 2010 rupees 8998+598+2000
and I was given two IDs against these transactions[protected]/37 aginst
which I have got two reebok watches as free gifts. But when I
contacted with customer care they asked my IDs and when I replied they
said thet my IDs are not matching.They told me to collect
authorisation codes from my respective bank. I did the same and
replied agin but they answered me negatively that they dont have the
record of 2000 rupees payments. I am now totally confused. I am so
here attched my credit card payments details. I have contacted with
HDFC BANK CREDIT CARD section. they are ready to help me in this
regard because I have the proofs of all the payments.Even your
representatives are telling my mobile numbers incorrectly.
Here I am giving the authorisation codes
014477 & 041269
PANKAJ MAHANTA
M/S-FURNISHING CENTRE
A.T.ROAD,ITACHALI
NAGAON 782003
ASSAM
MOBILE [protected]

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This is the worst and pathetic online shopping experience I ever had. Whenever I call at your customer care, your representative gives me some weird answer. Today they are saying I have placed the order on 21st Jan however it was placed on 5th Jan. Now they are saying that it will take another 7 working days to process.

Prior to this I received 2 calls from your side on 21st Jan and was told that the stuff is being dispatched it will take 5 working days to receive, now even after 8 days of receiving the call I'm getting answer that it will take another 7 working days.

The strange thing is that whenever I'm making call, I'm getting very different answers. Somebody is saying it has been dispatched, somebody is saying he will make sure that it will be delivered in 24-48hrs, somebody is saying it will take 7 working days and height of all the today your executive replied that it will take 10-15 days from today.

Attached below is the email transcript between me and bagittoday, which will give you the fair idea as how they are treating with their customers. On top of this you can't cancel your order once placed.

I would suggest everybody to maintain distance from bagittoday.

~Ashish
=======================================================

From: Ashish Srivastava ([protected]@xxxxxxxx.yyy)
Sent: 29 January 2010 11:53AM
To: [protected]@bagittoday.com; [protected]@bagittoday.com; [protected]@indiatodayclub.com; ashish.[protected]@intoday.com; sunil.[protected]@intoday.com; [protected]@intoday.com; [protected]@intoday.com
I'm unable to understand the problem at your end. This is the worst and pathetic online shopping experience I ever had. Whenever I call at your customer care, your representative gives me some weird answer. Today they are saying I have placed the order on 21st Jan however it was placed on 5th Jan. Now they are saying that it will take another 7 working days to process. Is my order something unique or going to be shipped from different planet that it is taking so long to process it?

Prior to this I received 2 calls from your side on 21st Jan and was told that the stuff is being dispatched it will take 5 working days to receive, now even after 8 days of receiving the call I'm getting answer that it will take another 7 working days.

The strange thing is that whenever I'm making call, I'm getting very different answers. Somebody is saying it has been dispatched, somebody is saying he will make sure that it will be delivered in 24-48hrs, somebody is saying it will take 7 working days and height of all the today your executive replied that it will take 10-15 days from today.

I've included everybody's email-id just to let them know how their e-commerce business is doing and how painful it is for customers to shop at bagittoday.

I'm going to publish this whole email conversation along with my experience to different web sites, so that people will be aware and should maintain proper distance from you site.

~Ashish
________________________________________
From: [protected]@bagittoday.com
To: [protected]@xxxxxxxx.yyy
Subject: RE: Details of your order
Date: Thu, 21 Jan 2010 17:23:04 +0530

Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Sukant
India Today Book Club
________________________________________
From: Ashish Srivastava [mailto:[protected]@xxxxxxxx.yyy]
Sent: Thursday, January 21, 2010 4:48 PM
To: membership
Subject: RE: Details of your order

Please dispatch me the shoe size 8.

Thanks & Regards,
Ashish Srivastava
________________________________________
From: [protected]@bagittoday.com
To: [protected]@xxxxxxxx.yyy
Subject: RE: Details of your order
Date: Thu, 21 Jan 2010 14:24:23 +0530
Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we are forwarding your complain to our concern department on urgent dispatch of your order.

We request you that kindly confirm us the shoe size so we will do the needful soon.

The inconvenience caused to you is deeply regretted.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

We shall be happy to render any further assistance or clarification that you may require.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Prachi
Executive Relations
India Today Book Club

________________________________________
From: Ashish Srivastava [mailto:[protected]@xxxxxxxx.yyy]
Sent: Tuesday, January 12, 2010 11:18 AM
To: membership
Subject: RE: Details of your order
Hi,

Its really pathetic, how many more days do you need. Your call center executives are pathetic, they don't understand what the customer is talking about, I'm getting the same response all the time. They are saying they can let me know the status of my order only after 2-3 weeks, it already around 2 weeks and still you need 2-3 weeks.

For everything they are citing only one reason, "some technical glitch". I have never experienced such a horrible experience while placing orders online. Homeshop18 is much much better than yours.

Give me proper answer and timeline. I don't want to call again your customer care and talk to them.

Thanks & Regards,
Ashish
________________________________________
From: [protected]@bagittoday.com
To: [protected]@xxxxxxxx.yyy
Subject: RE: Details of your order
Date: Thu, 7 Jan 2010 15:16:09 +0530
Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department for urgent dispatch of your order. We request you that kindly wait for some days. We will do the needful soon.

The inconvenience caused to you is deeply regretted.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

We shall be happy to render any further assistance or clarification that you may require.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Prachi
Executive Relations
India Today Book Club
________________________________________
From: Ashish Srivastava [mailto:[protected]@xxxxxxxx.yyy]
Sent: Thursday, January 07, 2010 1:40 PM
To: contact; membership; [protected]@indiatodayclub.com
Subject: RE: Details of your order

Hi,

I have placed this order on 5th Jan and till now there is no update on this order. I called your customer care at following numbers:

[protected]
[protected]

your representative at both the numbers are saying, that this order has not yet been updated in their system. What a pathetic system you have, at one place your system generates email and sends me the copy of my order and at other end, your customer care executives doesn't have access to this order.

I was forced to place this order using COD. Initially I tried to pay the amount using my credit card, but thrice I got the error "Timed out". You can see this in "my order" section in my account.

If you can't update me on my order, then please cancel this order.

Rgds,
Ashish Srivastava
________________________________________
Date: Tue, 5 Jan 2010 17:32:06 +0530
From: [protected]@BagItToday.com
To: [protected]@xxxxxxxx.yyy
Subject: Details of your order
Hi!Ashish! At Your Service

Boutiques
Invitations
My Account

Thank You
Your order has been placed, here are the details:

Billing Id:[protected]
Date:[protected]:32:06.0
Mode of payment: cash
Total transaction amount: 1198.0

Products purchased

Reebok Lite speed shoes
Reebok Watch

Our executive will call you or send a sms to you to confirm your order. The order will be processed only once confirmed. To confirm your order right away, please call at[protected].

Kindly give us 3-4 weeks for processing of your order from the date of confirmation.

You will receive an email and a sms with your dispatch details.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned Order ID.

P.S: Please note that our cash on delivery service is available in select locations only.Your order packet might be sent by VPP service of Indian post for which Indian post levies additional charges (5% of the invoice value) for their services, to be collected by your local post office.
*Conditions apply. Offer valid till stockslast.

Details of your order is also available
in your 'My Account' page.
Invite Friends & Earn Unlimited Credit
on Bag It Today

How it works

Invite your friends to Bag It Today.

Get Rs 5 credit for every accepted invite.

Get Rs 250 credit on your friend's first purchase.

Use your credit to get additional discount over & above offered discount.

Sample Credit Earning
Credits Earned
No. of friends who accept invite = 100 Rs 500

No. of friends who make first purchase = 10 Rs 2500

Total amount of credit earned Rs 3000

To avail your free gift & to shop
right away, Click here

Keep Shopping
Preview our Products
Invite your friends

Conditions Apply: There are no limits to the credits you can earn. You can redeem the credits earned on every purchase you make, but shall be limited to 25% of the offer value or Rs.250/- whichever is higher, for each transaction. Please be informed that this is not a cash offer and you shall not be entitled for any cash in lieu of the credits earned. Actual product may differ from images shown. Offer valid till stocks last.

Aug 14, 2020

Complaint marked as Resolved

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Aditya

from Mumbai, Maharashtra

I Fully Agree,
BAGIT TODAY Are Big Fraudsters, They Have done all arrangements with their Logistic Partner "EXPRESS-IT" Courrier Company,
Both say that the Consignent is Delivered but it is all Lie.

After 100`s of Coimplains, Mail n Telephone calls and Finally Warning of Police complaint and Legal Action Moved them and i Got my Consignment.

It took 65 Days to Deliver my Purchased item.

They are Fraud Beware!!!

N MURALEE MOHAN

from Hyderabad, Telangana

Hai, this is my order No.[protected] which was booked on Jan'2010... and called lot of times to call centre... but there is no any responce... if there is any available please send my address... this is my phone. no. [protected],

Shivam Singal

from Mumbai, Maharashtra

Hi,

on 13th of feb i purchased one reebok watch of worth rs299
till now i didn't get that...
These are my order details...
Billing Id Order Date Product Name Payment Status Payment ModeAmount
[protected] [protected]:13:18.0 Reebok Watch payment confirmed Credit Card 299.0

Its really pathetic, how many more days do you need. Your call center executives are pathetic, they don't understand what the customer is talking about, I'm getting the same response all the time. They are saying they can let me know the status of my order only after 2-3 weeks, it already around 2 weeks and still you need 2-3 weeks.

For everything they are citing only one reason, "some technical glitch". I have never experienced such a horrible experience while placing orders online. Homeshop18 is much much better than yours.

Give me proper answer and timeline. I don't want to call again your customer care and talk to them.

Thanks & Regards,
Shivam

Shivam Singal

from Mumbai, Maharashtra

My phone number is

[protected]

Please call me
Otherwise i will publish my this problem on all the sites...
and make people beware of your site...

Please response fast...
Otherwise it wont be good for you people?????

Shivam Singal

from Mumbai, Maharashtra

Please dispatch me my original reebok watch

It should not be a duplicate one...
I will go to consumer court otherwise...

Shivam Singal

The watch u send is duplicate ...

Its damn sure...
Dont make us fool...

I will go to consumer court now and will show proper id and proof...
U people just wait and watch what i am gonna do...

Otherwise just RETURN MY MONEY BACK...
I dont wanna listen anything...

divyahassa91

from Delhi, Delhi

It is clearly mentioned on your order email that delivery will be made in 2-3 weeks. I suggest you start following after the stipulated time and whenever you call the customer care please tell your order no. and rest of the details. Also, please do note the customer care representative’s name for future reference.

nareshnn

from Mumbai, Maharashtra

i have given the courier AWB (E[protected] no by calling me on 12th June 2010. On 14th evening when i have checked the ExpressIt courier, they are saying the consignment returned saying ther is no customer in my address.I have given my hostel address of Indian Institute of Science in Bangalore and how can they say there is no Indian Institute of Science in Bangalore. ExpressIT is in cooperation with bagittoday guess..i have ordered items for Rs 3298..if you are not delivering my consignment i know what legal action to be done...

abinesh

from Delhi, Delhi

This is regarding order number: Your order no 0GA[protected] for Rs. 1098

This is totally frustrating.

Last time (14-Jun) when I spoke to customer service representative I was told that the POD is received and will be updated in system by Friday, but when I called in today I found that POD is not yet received.

For god sake this is sent on email and if not received the notification of the failure would have been received by me.

It took more than a month to deliver the item that I requested on top of that it took 11 days for the delivery guy to bring that to my home.

There were 5 pieces of the cutlery set that was missing from the package and moreover the glass of the Numero UNO watch was broken. This clearly shows that before packaging there was no checks that are done by your company.

It's been weeks now that you have failed to confirm that you have received the Numero UNO watch that I had return. Every time I call the call center I get a different answer.

I request you to please take some action regarding this ASAP. I'm again attaching the same POS for your reference.

At this moment I have started feeling like cheated by India Today Book Club(sorry to say this).

amitprakash.jsr

from Patna, Bihar

i agree, they are the best cheatrs in online shopping. they will send u any thing and ask to accept it saying it is as per their terms and condition. all go to consumer forum and buy on ur terms and condition.

sanqm01

from Bengaluru, Karnataka

I am fully agree with all these complaints. I am also facing similar problem with these fraud people. I have sent them an e-mail but they don't have simple courtesy of acknowledging it.

Hello,

I have placed an order for Reebok material (Shoes, track suit, goggle, watch etc.) worth of Rs. 3298/- on 13-Jun-2010 as per your advertisement published in the reputed daily newspaper using my credit card. The booking ID is[protected].
I haven't received the delivery yet. 2-3 times I have contacted your customer care but getting the same answer that they are not able to trace the order because the order is not updated / punched in their system and please wait for some time. I have also requested to connect me to their Sr. Manager but got an answer that he is busy in handling some other customer and he will call me with in 10 mins but till now I haven't received any call.
I have also logged two complaints with your customer care center. The complaint numbers are - 542176 dated 29-Jun-10 and 723566 dated 12-Jul-10 but it seems that you don't have any system in place to handle your business and to take care of your customer so I am loosing a faith in your organisation. Please consider this as an escalation and handle it with the highest priority as I have already made a payment in advance.

I hope you will understand the the seriousness of this message and deliver my order within this week.

Thanks,
Sanjay

puneet.n.agarwal

from Mumbai, Maharashtra

hi,

i have ordered a reebok watch on 19th march. Inspite of calling n mailling them 100's of time the consignment is not yet deleivered.

My billing id is[protected].

Please somebody help what to do.

Thanks,
Puneet

spb`949

from Mumbai, Maharashtra

Reminder

Yesterday I sent a mail to Book club Officials which is reproduced below. As a result of this mail Ms Tannu Priya Called me form Phone No[protected] and after satisfying her She Give me the contact No [protected] of Aramex courier after regular chasing with the courier today Ms Ritika Attended and denied any instruction from the Book Club to collect Back the Product for on ward return to Bagit today

Very much painful the number from where Tanu Priya called me is not responding then where to go, except no alternative to further request the seniors of the India Today

Sir I am a old and retired person and need proper attention of the Orgn more over I am a regular subscriber of ITE /BT from the last more then 20 years and such type of Costumer care was never expected from a ognn like India Today ( Book Club)

Yours truly,

S P Bhalla
[protected] Upto 11.8.2010

[protected] (Permanent)

I booked a order vide
No OGA[protected] on 27.7.2010 & on
INVOICE no ORA[protected] dated 29.7.2010 a
Packet vide

TRACKING ID 2010-[protected] was sent and sent by courier was delivered on 3.8.2010 and so called

Membership no ITBC 10420043 was mentioned the weight mentioned was shown as 1.770 shown presumably can be complete package weight in kg though not mentioned and the invoice Amt of Rs 3298.00 was paid for following items
Item RO 811 reebok shoe 9 (Booked 10 item no R0745 Reebok Track Suite XTRA LARG 9 Booked XXL) item No R0781 Reebok Bag item No R 782 Reebok Towel (But sent Napkin)
item No R 081After opening the packet, the items were found quite sub slandered and under specification and found all the products very much disappointing one can work out with the quality with reference to total weight including more then half of pickings
Without writing any more I suggest INDIA TODAY TO WORK FOR THEIR BASIC FUNCTIONS OF PROMOTING AS BOOK CLUB NOT TO WORK AS BAD BUSSINESS ORGN Please refund money & collect back the product S P BHALLA [protected]

karunathik

from Coimbatore, Tamil Nadu

Today frauds were doing business with Advertisements everywhere. Why the Government not taking any action against these type of fellows. First the India Today Group should be banned if they were not taking any action against them. What a terms and conditions, they were saying that selling only premium brands and they were not responsible for quality of the product. It really hurts the people who purchase thro online.

Behzad

from Chennai, Tamil Nadu

I agree with all of you people out there.

They are the biggest cheaters. They have the worst system o[censored]pdating the records. I am waiting for my product since last one month.

spb1949

from Rewari, Haryana

I booked a order vide
No OGA[protected] on 27.7.2010 & on
INVOICE no ORA[protected] dated 29.7.2010 a
Packet vide

TRACKING ID 2010-[protected] was sent and sent by courier was delivered on 3.8.2010 and so called

Membership no ITBC 10420043 was mentioned the weight mentioned was shown as 1.770 shown presumably can be complete package weight in kg though not mentioned and the invoice Amt of Rs 3298.00 was paid for following items
Item RO 811 reebok shoe 9 (Booked 10 item no R0745 Reebok Track Suite XTRA LARG 9 Booked XXL) item No R0781 Reebok Bag item No R 782 Reebok Towel (But sent Napkin)
item No R 081After opening the packet, the items were found quite sub slandered and under specification and found all the products very much disappointing one can work out with the quality with reference to total weight including more then half of pickings
Without writing any more I suggest INDIA TODAY TO WORK FOR THEIR BASIC FUNCTIONS OF PROMOTING AS BOOK CLUB NOT TO WORK AS BAD BUSSINESS ORGN Please refund money & collect back the product S P BHALLA [protected]

58 days ago by India Today Book Club [send email]
Dear Sir,

We have come across your on line complaint on <consumer complaints.in>

We have gone through your complaint, we would once again like to inform you that the order contents which you have ordered vide order number[protected] are out of stock. Request you kindly wait for few days. We would dispatch the order as soon as possible once available in the stock.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@bagittoday.com

or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag it today

I disagree with bag it today for their bad bussiness formulas

Instead of wasting any more time please call back bad product and refund money at once

May god help Bag it today to behave like and honest shop keeper rather then a bad bussinessman

Yours sincerly

S P Bhalla
2/3 Sunder Nagar
Near DRM Complex Ambala Cantt
133001
Phone [protected]

MAB

from Aurangabad, Maharashtra

Dear Sir/Madam,
I was called on my mobile on 16/10/2010, for an offer by Multinational Company Bagittoday (Living India Today) of India Today company, about benefit of Rs 140000/ which I will get from them if I purchase samsung mobile for Rs 14999/-, I have paid it through my credit card on IVR (Thinking it is authentic) but after first payment they again asked me to pay an amount of Rs 32, 900 for LCD tv and if I fail to pay, then they will not process my first payment (ie. Of 14000) and I will not be given any benefit and I was forced to pay Second payment of Rs 32, 900 again and it didn’t stopped here they started asking for a payment of 14999/- and with same threat. I have crossed the limit of my Credit card and unable to pay their demand because it seems that their demands are unending and they are charging it again and again. So I approach to your honor for help and action against these Scammers. Please look into matter and take necessary action against this fraudulent company and also help me to sue them. Sir I am not the only one, who is the victim but you will find hundreds in the following websites links (Google search with “bagittoday fraud” search results 14000 links):

anand73k

from Chennai, Tamil Nadu

Bagittoday is a big fraud.

aashishmasih20011

from Allahabad, Uttar Pradesh

I booked my order on November 19 My order booking number is[protected] and have made online payment. I am not geeting any clue about whats the status of the order. When I call the number[protected]for any enquiery but no one responds. This is my first online transaction which seems to be pathetic and do not know whether Bagittoday is really "Bag it Today" or "Loot Customer everyday". Please tell status of my product (Swatch Watch and free gift). This would be my firts and last experience with Bagittoday. Aashish

Raman Goyal

from Silvassa, Dadra and Nagar Haveli

Jan 21, 2011

Sir,

I have not received consignement till now which is ordered near about 26/11/2010. My order no.[protected] for Reebok kit. kinfly feedback for my order.

Thanks,

From :-
Raman Goyal
Ph:[protected]
Email:- [protected]@yahoo.com

jitu2968

from Bidar, Karnataka

Jan 28, 2011

Same with me I had placed order on 31st May 2010, till today product is not reached to me, every time wait for one week said by customer care.

hardtruck125

from Kakinada, Andhra Pradesh

Jan 31, 2011

I agree with complaint mentioned above because i have order sunglasses abut it is almost 1 month and i have not received the items.

spb49

from Mumbai, Maharashtra

Feb 23, 2011

Request to Bagittoday with no response till date

by S P BHALLA on 11 October, 2010
Dear Shri Salil jee
Keeping in mind your honest approach w.r.t. your past profoil I am feeling free to tell you with regards to the bad experience with the product supplied by INDIATODAY BOOK CLUB Sir I am a retired person and cannot lose my hard earned saving under the bad tactic of INDIATODAY BOOK CLUB (Bag it today)I sent request supplemented with 4/ or more reminders
Sir As you are now part and parcel of INDIATODAY Group and heading Bag it today I request you to intervene in the matter and get my money refunded by collecting back the bad product from my permanent address i.e. 2/3 Sunder Nagar Near DRM Complex Ambala cantt
Copy of original request is appended below
Yours Sincerely
S P Bhalla
Copy of Original Request
Dear Sir /Madam
I booked an order vide No OGA[protected] on 27.7.2010 & on INVOICE no ORA[protected] dated 29.7.2010 a Packet vide TRACKING ID 2010-[protected] was sent and sent by courier was delivered on 3.8.2010 and so called Membership no ITBC 10420043 was mentioned the weight mentioned was shown as 1.770 shown presumably can be complete package weight in kg though not mentioned and the invoice Amt of Rs 3298.00 was paid for following items
Item RO 811 reebok shoe 9 (Booked 10 item no R0745 Reebok Track Suite XTRA LARG 9 Booked XXL) item No R0781 Reebok Bag item No R 782 Reebok Towel (But sent Napkin)
item No R 081After opening the packet, the items were found quite sub slandered and under specification and found all the products very much disappointing one can work out with the quality with reference to total weight including more than half of packingâ€™s
Without writing any more I suggest INDIA TODAY TO WORK FOR THEIR BASIC FUNCTIONS OF PROMOTING AS BOOK CLUB NOT TO WORK AS BAD BUSSINESS ORGN
Please refund money & collect back the product
S P BHALLA
[protected]

herald

from Kottayam, Kerala

Jul 19, 2011

i have ordered one wrist watch which costs Rs 549/ the special offer was a travelling bag.
my order no:188995
my reference booking id no:[protected]
consignt no:1068932
i collected the tin no:[protected] by vpp.
there was only the watch but no other special gift ie travelling bag i hope this pure cheating on business
there was a unique number to claim the special offer:[protected]
i hope there will be a positive action to have the special gift.
please consider this complaint as emergency.

crazy.02.omar

from Bengaluru, Karnataka

Aug 10, 2011

I agree.Bagittoday is one of the worst online shopping portal.People please don't buy anything from this site.They are fraud people, cheating the innpcent customers.I ordered a shade 1 month ago and still it has not been delivered although i paid for it.We need to bring this problems into the notice of the consumer forum.

crazy.02.omar

from Bengaluru, Karnataka

Aug 11, 2011

I agree.like many people even i have been cheated by bagittoday people.
I had placed an order in the last week of june.I recieved a msg that my order has been dispatched.but i have not recieved it yet.The order no is 178364 and the booking id is[protected].kindly do the needed else i would be compelled to bring this issue into the notice of the concerned authority.

dinesh_rnn

from Mumbai, Maharashtra

Jun 8, 2016

mis matched items delivered

I have booked a 10no. Black formal shoes with the company. When i have opened the box there is a Blue Coloured Shoe instead of Black Shoes.

ravirajvk4

from Chennai, Tamil Nadu

Jun 13, 2016

Cancel my order no 33910533

My name is Raviraj cancel my order my order no is 33910533

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28 Comments

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India Today Book Club is one of the biggest cheater brand which is still running with a big brand name.
Never ever trust this company and never lure to any of their offers. They are in to online fraud business.
Even after 3 months I haven't received either my order or the refund.

Following is my full mail conversation where I am receiving the same copy paste reply always.
Apart from that I've made 5 calls to their call center avg. 20 mins each time over STD.

On Thu, 28 Jan 2010 13:54:47 +0530 wrote
>

Dear Member,

We thank you for your mail to us.

With reference to your mail we request you that kindly wait for some days. We willdo the needful
soon.

Please note your Membership number ITBC09129149
for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the
India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations

India Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Wednesday, January 27, 2010 12:11 PM
To: Feedback; [protected]@indiatodaybookclub.com; response (ITBC)
Subject: Re: RE: RE: RE: RE: Refund of Mr. Rajeev SRIVASTAVA ......

I am fed up accepting your regrets & sincere apologies.....

Tell me the date by which I'll get my refund back.
You have already violated your terms and conditions for the refund which normally takes 25-28 days.

Please provide me the exact date of refund this time.

~ Rajeev

On Sat, 23 Jan 2010 11:35:02 +0530 wrote
>

Dear Member,

We apologize for the inconvenience caused to you.

Please ignore the previous mail.

This is with reference to our earlier communication.

With reference to your mail we would like to inform you that your refund is under process, please note your refund reference number RE09002323
of Rs2298/- for your future reference.

We would like to promise you, that we will leave no stone unearthed from our end, to refund your amount at the earliest.

We sincerely regret and apologize for the inconvenience caused to you.

Assure you to provide our best possible services always.

Warm Regards,
jagriti

India Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Monday, January 18, 2010 6:44 PM
To: Feedback; [protected]@indiatodaybookclub.com; response (ITBC)
Subject: Re: RE: RE: RE: Refund of Mr. Rajeev SRIVASTAVA ......

Now this is riduculous....
My order was of amount Rs 2298.00 (refer attachment) and you are telling me that I will get a refund of Rs. Rs. 748/-. Your executive had confirmed me during my first call that I'll get full refund and after that only I followed the refund process.

Are you some kind of company which is into online cheating business?
Please make sure that I get my full refund as committed by you.

Now again you are asking for 20 more days for my refund. So in all you are taking 58 days from the day when I made the refund request.

I need an explaination here for both matters as both are not acceptable to me.

~ Rajeev

On Mon, 18 Jan 2010 17:14:17 +0530 wrote
>

Dear Member,
Please
accept our sincere apologize for the inconvenience caused to you due to non-receipt of refund.
We
regret to inform you that the matter has been already forwarded to the concern department. The refund is currently in process and is expected to be with you within
14-20 working days.
There
are some internal formalities which we have to follow up to arrange your refund of Rs. 748/- so we request you to provide us above mentioned time to look into this matter.
Hope
you shall bear with us in the interim.
We value our customer and trust that you enjoy
our products.
Please, quote your refund reference number
< RE09002323>
for future interactions.
We shall be happy to render any further assistance
or clarification that you may require.
Please call us on[protected] or Toll free
[protected], 9:30 am to 6:30 pm, all 7 days)
Or email at
[protected]@indiatodaybookclub.com

Warm Regards
Jyoti
India
Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Monday, January 18, 2010 12:57 PM
To: response (ITBC);
[protected]@indiatodaybookclub.com; Feedback
Subject: Re: RE: RE: Refund of Mr. Rajeev SRIVASTAVA ......

This is withe reference to my refund reference number RE09002323.
As per the commitment given by your supervisor Mr. Ravi on 6th Jan 2010 (Call Ref No 295717) that I'll receive my refund back by 16th of Jan 2010, I would like to say that this commitment is not fulfilled.

I still have not received my refund back.
As per the advise of your executive Mr. Sami Hasan (call ref no 321391) today I am again forwarding my complaint of not receiving by refund to you.

I put my strong feedback to you that I found India Today Book Club's approach towards a customer's concern very very unprofessional. You are not meeting your commitments, you are not meeting your terms and conditions and you are replying in a very casual manner
which is not at all acceptable from customer point of view.

Take my refund issue on priority and revert back to me with updates.
If things are going in the same manner from your side then I will be forced to take some (legal or other) action from my side. Please take a serious note of it.

Refer the following mail chain for more details.
Following is the list of my all call reference nos in regard to this issue :
244166
254473
295717
321391

Thanks,
~ Rajeev

On Wed, 06 Jan 2010 10:06:37 +0530 wrote
>

Dear Member,

Weapplogise for the incoveince caused to you.

With reference to your mail we would like torequest you kindly wait for some more
working days, you will receieveyour refund very soon.

Please note your Membership number ITBC09129149
for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the
India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO
6:30 PM, and all 7 days)

Warm Regards,
Prachi
Executive Relations

India Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Tuesday, January 05, 2010 9:50 AM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com
Subject: Re: RE: Refund of Mr. Rajeev SRIVASTAVA ......

Have you done with your internal formalities for my refund [reference number (RE[protected]]?
I've requested for my order cancellation on 10th December 2009 and even after 25 days and my repeated follow up nothing has been done from your side for the refund.

Shopping with ITBC is my most frustating online shopping experience till now and you guys are creating a really bad image for India Today Book Club.

Please update me with the status of my refund and do the needful to close this issue for ever.

On Sun, 27 Dec 2009 05:04:11 +0530 wrote
>

Dear Member,

Please accept our sincere apologize for the inconvenience caused to you due to non-receipt of refund.

With reference to your mail, we would like to inform you that we have some internal formalities which we have to follow up to arrange
your refund so it is not possible to provide your refund before the time period it will take some time for the same.

Itâ€™s our humble request to you kindly wait for some more days.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)
or write to us at:

INDIA
TODAY BOOK CLUB
B-47 INDIRA ENCLAVE

NEB
SARAI
NEW DELHI-110068

Thanks & Regards,
Sami Hasan
India
Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Thursday, December 24, 2009 5:19 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com
Subject: Re: RE: RE: RE: RE: Refund of Mr. Rajeev SRIVASTAVA ......

Hi,

I've still not received my money back even after my repeated request to you. The experience of dealing with you is very very frustating.

In stead o[censored]sing words like "few days, soon, etc." why don't you give me a firm date and time by which I'll get the money of my cancelled order back. Why is it taking so much of time??

Please treat this request as very very important and get back to me with the dates. I want my money back.

~ Rajeev

On Thu, 17 Dec 2009 08:36:02 +0530 wrote
>

Dear Member,

Please ignore the previous mail.

With reference to your mail we would like to inform you that your refund is under process from our end we request you that kindly wait
for some days you will receive the same soon.

Kindly note down the reference number (RE[protected],
for further assistance.

We value our customer and trust that you enjoy our products.

Your valuable association with the
India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all
7 days)

Warm Regards,
Prachi
Executive Relations
India
Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Tuesday, December 15, 2009 7:38 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com
Subject: Re: RE: RE: RE: Returned undelivered information from India Today Book Club

You could have asked for the scanned copy of credit card statement in your previous mail when I requested for cancelling my order. Don't try
to delay the things in this manner.

Please find attached card statement in which India Today Book Club transaction of Rs. 2298 (Reference No 464585) is highlighted.

Again I am requesting you to get back to me with the dates by which I will receive my money back.

~ Rajeev

On Tue, 15 Dec 2009 15:35:18 +0530 wrote
>

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we request you that kindly provide us the scan copy of your credit card statement so that we can check the details
and inform you the same.

Waiting for your revert.

We value our customer and trust that you enjoy our products.

Your valuable association with the
India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO
6:30 PM, and all 7 days)

Warm Regards,
jagriti

India Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent:[protected]:16
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com
Subject: Re: RE: RE: Returned undelivered information from India Today Book Club

What is the status of my order cancellation?

>> as soon as we get revert we will get back to you.
In stead of "as soon as" give me a definite date.

Please take this on priority and revert back to me with a date by which I'll get my money back.

~ Rajeev

On Thu, 10 Dec 2009 16:33:51 +0530 wrote
>

Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon
as we get revert we will get back to you.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected],
9:30 AM TO
6:30 PM, all 7 days) or write to us at:

INDIA
TODAY BOOK CLUB
B-47 INDIRA ENCLAVE

NEB
SARAI
NEW DELHI-110068

Thanks & Regards,
chetan arya
India
Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Thursday, December 10, 2009 12:45 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com
Subject: Re: RE: Returned undelivered information from India Today Book Club

Hi,

My order (Order ID:[protected] has still not delivered to me even after two months.

Please refer the mail below for details.
Apart from that I contacted your call center also (Call No 244166) but get the same answer that my order will be delivered within 10 days.

Even in today's call (Call No 254473)the same promise is repeated.

You never intimitated me when you dispatched the order for the first time.
I didn't get any call from the courier company too in this regard.
Even after me being present at the given address during that period I am surprised that how the order can not be delivered.

Whenever I contact you(which is very irritating because I need to waith fro 10-15 mins over STD to get to the Agent) I get the same response that the order will be delivered in next 10 days. I am suffering because of none of my mistakes.

Now I no more trust you and can no more wait for my order.
I wanted to cancel my order.

As suggested by your call center Agent (Sarabjeet) today, I am including
[protected]@indiatodaybookclub.com in CC to make the request for cancelling my order.

Please do the needful for cancelling my order and revert back to me with details that when I'll get my money back.

Take this on priority.

~ Rajeev

On Sat, 21 Nov 2009 10:12:39 +0530 wrote
>

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department
for the re-dispatch your order . We request you that kindly wait for some days. You will receive the same soon.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30
PM, and all 7 days)

Warm Regards,
jagriti

India Today Book Club

From: Rajeev Kumar Srivastava [mailto:[protected]@rediffmail.com]

Sent: Thursday, November 19, 2009 3:23 PM
To: response (ITBC)
Subject: Re: Returned undelivered information from India Today Book Club

Hi,

I tried to call you @[protected] but there was no response.
I have not received the said consignment at my address and this address was not unattended for past 2 months.

Could you verify if the address where you were trying to deliver the consignment was correct? My address is :

Rajeev Kumar Srivastava
Flat No - D-002, Tirupati Campus Phase - 1,
Road No - 2, Tingre Nagar,
Vishrantwadi, Pune - 411015,
Maharashtra

Land Mark - Tirupati Mangal Karyalaya

Mobile No - [protected]
Alternate No - [protected]

Thanks,
~ Rajeev

On Thu, 19 Nov 2009 10:51:16 +0530 wrote
>Dear Rajeev Srivastava

You seem to have missed the delivery of your order pack. The details of the order pack are as under :
R0747 REEBOK TRACK SUIT-MEDIUM SIZE
R0794 REEBOK LITE SPEED SHOES - SIZE 7
Order No: 0GA[protected]
Order Value: 2298
Invoice No: ORA[protected]
RTO consignment No: 69358580
Transporter Id: DART MAIL

I am sure you would like to add these bestsellers to your collection.
We will attempt to deliver it once again.
We request you to please contact us immediately to verify your address details.
You may please reply to this email or call us at[protected] a.m. to 6 p.m.)
or SMS ITBC to 52424.

Thank you once again for ordering with India Today Book Club.

Yours Sincerely

India Today Book Club.

View replies

Vijay Kayal

from Gurgaon, Haryana

Agree ?? I whole heartedly agree with the complaints.
I've one of my own worries, too. I've already posted one at the ccccore.co.in. When I fail to find a rescue I'll be searching new avenues. I will very much like to see ITBC pay through their nose.
If these complaining sites do not help I will take resort of the Courts.
I have promised myself not to let them get away with the loot.
Wait. Maybe very soon I'll be posting a complaint of myself, here.
I am sure members will support my cause. I know its genuine.

Vijay Kayal

Vijay Kayal

from Gurgaon, Haryana

Bravo Rajeev Srivastava !! In case of any support you can depend upon me. I promise to come forward to help you. I appreciate your enthusiasm to fight the evil with a fierce fire. Best wishes

rajeev_ks

The issue is still going on and the progress is that ITBC have stopped responding to my mails at all.
Refer below mails where I've mentioned to drag them to the court.

I've started the procedure from my side and I'll make sure that at any cost that they not only refund my money but also compensate for my time and frustation which I went through till now.

~ Rajeev

==========================

From:
"Rajeev Kumar Srivastava"<[protected]@rediffmail.com> | Add to Address book |This is spam

To: <[protected]@indiatodaybookclub.com>, <[protected]@offers.indiatodaybookclub.com>, <[protected]@indiatodaybookclub.com>, <[protected]@indiatodaybookclub.com>, <[protected]@indiatodaybookclub.com>

Subject: Regarding Refund RE09002323 for ITBC09129149

Date: Thu, 11 Mar 2010 13:51:37 IST

Go to Attachment(s) Download all attachments

Note: To help protect your privacy, images from this message have been blocked.View images | What is this?

My Membership Number is ITBC09129149.

This is regarding my refund RE09002323.

Even after mutilple request to you through phone and mail I didn't receive any response regarding the proof of transaction.

Today I had a talk with Mr. Ravi Negi (Call Center Executive) and again got the same assurance which I am getting from past three months that the matter is being looking into. But there is no action from your side.

Now the situation has become worse that I am not even getting responses of my mail from your side.

I am giving up with my patiente on this issue and I don't this you are taking my calls or mails seriously to resolve this issue.

I am going to send you a notice through registered post in next couple of days on following address give by Mr. Ravi Negi :

India Today Book Club
B-47, Indira Enclave, Neb Sarai, New Delhi - 110068

I will give you another 20 days from the date you receive my registered notice post and if this issue is not resolved by that time then I will consider that I've no other option apart from moving to court on this issue and there I'll not only demand for my refund but also I'll claim for delay compensation and mental harrassment compensation.

This is just to inform you my next step.

I am again attaching my Credit Card statement from 27th January 2010 till 10th March 2010 which shows that no transaction with ref no [protected] of amount Rs. 2298 has occured on 24th Feburary 2010 or there after.

I am again repeating my request to you to send the proof of the said transaction (ref no [protected]) through mail.

Thanks,
~Rajeev

On Wed, 03 Mar 2010 15:45:15 +0530 wrote
>This is regarding my refund RE09002323.
>

>
Please provide me the proof of transaction for the said refund through mail.
>

>
Transaction Reference No : [protected]
>
Transaction Date - 24 February 2010
>

>
I want the document proof of the above transaction through mail from you as suggested by your customer care executive.
>

>
~Rajeev
>

>
On Tue, 02 Mar 2010 16:32:37 +0530 wrote
>
>Hi,
>
>
>

>
>
>
This is regarding my refund RE09002323.
>
>
>
I had a conversation with your customer support center Sr. Supervisor Mr. Rashid-Ul-Haq and he claimed that my refund has already been credited to my account and following transaction reference no and date had been provided by him regarding the refund :
>
>
>
Transaction Reference No : [protected]
>
>
>
Transaction Date - 24 February 2010
>
>
>

>
>
>
I verified it with the credit card dept of my card and they told me that no such transaction has been occured. The same thing is being reflected in my online account statement too which I've attached with this mail.
>
>
>

>
>
>
Page 1 of my attachment contains my credit card statement from 27 January 2010 to 25 February 2010 and Page 2 of the attachment contains the online detail till today.
>
>
>

>
>
>
Could you let me know why the refund has not reached to me as per your claim?
>
>
>

>
>
>
~Rajeev
>
>
>

>
>
>

>
>
>
On Sun, 21 Feb 2010 13:02:09 +0530 wrote
>
>
>
>
>
>
>

>
>
>
Dear Member,
>
>
>

>
>
>
Please accept our sincere apologize for the inconvenience caused to
>
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>
you.
>
>
>

>
>
>
With reference to your mail, we would like torequest you kindly
>
>
>
provide us some more time for the same.
>
>
>

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>
>
We shall be happy to render any further assistance or clarification that
>
>
>
you may require.
>
>
>

>
>
>
Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or
>
>
>
email at [protected]@indiatodaybookclub.comor
>
>
>
[protected]@indiatodaybookcub.com
>
>
>

>
>
>
Warm
>
>
>
Regards
>
>
>
Susheel
>
>
>
kumar
>
>
>
India Today Book Club
>
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>

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----- Original Message -----
>
>
>
From:
>
>
>
Rajeev Kumar Srivastava
>
>
>
To: [protected]@offers.indiatodaybookclub.com
>
>
>

>
>
>
Cc: [protected]@indiatodaybookclub.com ;
>
>
>
[protected]@indiatodaybookclub.com
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>
; [protected]@indiatodaybookclub.com
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>
; [protected]@indiatodaybookclub.com
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>

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Sent:[protected]:39
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Subject: Re: Fw: RE: RE: RE: RE: RE: RE:
>
>
>
RE: Refund of Mr. Rajeev SRIVASTAVA ...
>
>
>

>
>
>
>I'd asked you following three specific questions. Please answer
>
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to these questions only :
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>
>
>
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>1. What is the exact date of refunding my
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money?
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>2. What is the exact reason for the delay from your side regarding
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my refund?
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>3. How are you going to compensate me for the delay on top of my
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refund?
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>~ Rajeev
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>On Sun, 14 Feb 2010 17:29:08 +0530
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>
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wrote
>
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>>
>
>
>
>Dear Member,
>
>
>
>
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>Please accept our sincere apologize for
>
>
>
the inconvenience caused to
>
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>you.
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>With reference to your mail, we
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would like torequest you kindly
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>provide us some more time for the
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>
same.
>
>
>
>
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>We shall be happy to render any further assistance or
>
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>
clarification that
>
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>you may require.
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>Please call us on
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[protected], , 9:30 am to 6:30 pm, all 7 days)Or
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>email at [protected]@indiatodaybookclub.comor
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>[protected]@indiatodaybookcub.com
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>Warm
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>Regards
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>Susheel
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>kumar
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>India Today Book Club
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>----- Original Message -----
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>From:
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Order
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>To: 'book_club'
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>Sent:[protected]:36
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>Subject: FW: RE: RE:
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RE: RE: RE: RE: RE: Refund of Mr. Rajeev
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>SRIVASTAVA
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>From: Rajeev
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Srivastava [mailto:[protected]@rediffmail.com]
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>>Sent: Saturday,
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February 13, 2010 2:10
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>>To: ITBC4U
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>>Cc:
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[protected]@indiatodaybookclub.com;
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>Feedback; response (ITBC)
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>>Subject:
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Re: RE: RE: RE: RE: RE: RE: RE:
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>Refund of Mr. Rajeev SRIVASTAVA
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...
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>This is the limit of negligence and
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>unresponsiveness...and
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is not at all acceptable.
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>>I was assured by your
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supervisor Mr. Ravi on 28th Jan (Call Ref No 3337426) that I will
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>get my
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refund back in this cycle by 12th Feb 2010. The earlier promise was of
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>16th of Jan 2010(Call Ref No 295717). This is the second time you are
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breaking
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>your promise regarding my refundand violating your terms &
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conditions too.
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>And all the time you are replying with the same sentence
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that I've to wait for
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>few more days without giving exact date or the exact
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reason of
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>delay.
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>>Please answer following questions
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:-
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>>1. What is the exact date
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>of refunding my money?
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>>2. What
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is the exact reason for the delay from your
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refund?
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>>3. How are you going to compensate me for the delay
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>on top
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of my refund?
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>>~ Rajeev
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>>On Thu, 11 Feb 2010
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12:38:34 +0530
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>>Dear
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Member,
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>>Please accept our
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>sincere apologize
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for the inconvenience caused to you.
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>reference to your mail, we would like to inform you that, we have internal
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>formalities which we have to follow up to arrange your refund, in urgent
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basis.
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>Kindly wait for some time we will do the needful
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soon.
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>>We assure you to
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in future.
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>>India Today
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>Book
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Club means a lot for us.
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>>For further queries,
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please feel
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>free to get back to us or Call us on our Helpline Number
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[protected], 9:30 AM
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>TO 6:30 PM, and all
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>>
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>>7
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days)
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>>Warm Regards,
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>>Sujeet
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>Mishra
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>>India Today Book
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Club
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>>From: Rajeev Kumar
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>Srivastava
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[mailto:[protected]@rediffmail.com]
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>>Sent: Tuesday,
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>February 09, 2010 11:43 AM
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>>To: Feedback; response
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(ITBC)
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>>Cc:
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>[protected]@indiatodaybookclub.com;
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ITBC4U
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>>
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>>Subject: Re: RE: RE: RE: RE: RE: RE:
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>Refund of Mr.
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Rajeev SRIVASTAVA ...
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>>Please provide me the exact
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>reason for the delay of my refund.
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>>~
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Rajeev
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>>On
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>Sun, 31 Jan 2010 16:49:27 +0530
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wrote
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>>Dear
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>Member,
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>>
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>>Please accept our sincere apologize
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for the inconvenience
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>caused to you.
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>>
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>>
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>>With
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reference to your mail, we would like to
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>inform you that
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>>we
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have some internal formalities which we have to follow
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>up to arrange your
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refund,
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>>
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>>as every thing is fine now we assure you that
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>you
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will receive your refund at the earliest. As we have also forwarded your
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>complaint to our
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>>concern
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department.
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>>We sincerely
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>appreciate your
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patience towards us and hope you will give us some more time to
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>do the
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needful without causing any
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further
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>>delay.
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>>Once
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>again we
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sincerely apologize for the inconvenience and regret for the
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>same.
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>>We assure you to provide our best
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possible services in
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>future.
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>>Your kind
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cooperation with
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>>
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>>India Today Book Club
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>means a lot for
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us.
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>>
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>>
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>>
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>>For further queries, please feel free to
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get
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>back to us or Call us on our Helpline Number[protected], 9:30 AM TO
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6:30 PM,
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>and all
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>>
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>>7
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days)
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>>
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>>Warm Regards,
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>>
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>>Sami
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>

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>Hasan
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>>India
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>>Today Book
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>>From:
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Rajeev Kumar
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>Srivastava
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[mailto:[protected]@rediffmail.com]
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>>Sent:
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>Friday, January 29, 2010 1:49 AM
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>>To:
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Feedback; response (ITBC);
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>[protected]@indiatodaybookclub.com
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>>
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>>
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>>
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>>Subject: Re:
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RE: RE: RE: RE: RE:
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>Refund of Mr. Rajeev SRIVASTAVA
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...
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>>
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>>Please provide me
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>the exact date of
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refund.
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>>~
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>Rajeev

rajeev_ks

This is a BIG LIE from India Today Book Club, which was expected.
I don't know on what basis they are claiming that my complaint is resolved on 30/04/2010 and 13/05/2010 and 21/05/2010.
I've not received any mail or any sort of communication from them as per their claim.
Apart from that I've not received my refund too.

This is just for the benefit of other people that I am sharing that my issue is not resolved yet and please beware of a cheater company called India Today Book Club's (ITBC) promotional offers. Otherwise you will definitely loose your money.

~ Rajeev

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I had ordered for books sending a cheque ffor Rs 2199// which included
1) Complete History of the world
2) FREE cd's & books
3) Reebok watch free gift
Along with that a free plane ticket was promised.

INVOICE NO ORA[protected] ORDER NO;OGA[protected]

The free plane ticket not received and when contacted advised to log on to web site
www.bookstoday.in/promo/htm does not exist.

Why is the gift plane ticket not enclosed?
Why are they cheating us giving a wrong web site!!!!!
Also one cd (Quiz masters Q0087) & Reebok watch (RO815) DAMAGED ON ARRIVAL BY SPPED POST.
Why are they cheating us?

Aug 14, 2020

Complaint marked as Resolved

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India today sold a stupid glasses along with the free holiday offer.

The unique number is 19108915A[protected].
ITBC membership number is ITBC0963089
Invoid number ORA[protected]
Holiday Vochuer is ITBC3514

I have loged in Bigcity.in/indiatoday/holiday.

I recieved a link. Filled the form and sent to Banglare Premier Sales promotions pvt ltd. These people have not been sending the gift voucher despite talkig to them many times.

Even today I was put on hold for 45 minutes.......

S C Tandon

View replies

ptkumbhar

from Kolhapur, Maharashtra

India Today Book Club. — Telesales/OGA100033848

I have recevied a mail from Indai today book club mentioning the order
Telesales/OGA[protected] with value Rs 7498 the containts are not known to me and I never had demanded it . This is happening third time please stop this and not debit my account the amount.

Pandurang T. Kumbhar.

ptkumbhar

from Kolhapur, Maharashtra

The are bogus people
my third complain, no response.
please help

P.T.Kumbhar

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CCON/LIB/2010/01/14.. Jan14, 2010
Reminder

To,
Editor,
India Today Book Club,
B-47,India Enclave
Nab Sarai
New Delhi - 68

Ref. : 1) Our Subscription Letter No. CCON/09/115 Dated 23 /02/09.
2) Along with D.D. of Rs. 1105/- ,D.D. No. 143209 Dated 18/02/09.

Sub. : Regarding the receivable of backlog issues.

Sir,

This is to bring in to your Kind notice that, Coithram College of Nursing, Indore, is a subscriber of Journals following –

1. India Today (weekly)

But we did not receive any issues so if possible renewal this for 2010 -

Therefore we request you to please take some action for this mater as earliest .

Our Mailing address: - Library, Nursing
Choithram Hospital & Research Centre
Choithram College of Nursing
Manik Bagh Road
Indore. (M.P.)

Thanking You,
Yours faithfully,

Smita Dixit
Librarian

Aug 14, 2020

Complaint marked as Resolved

View replies

ksbedi

from New Delhi, Delhi

Jul 20, 2011

I ordered a 5 year sub on 2/7 and paid the same day by posting you a CITIBANK Chq no.260865 for Rs 4900/00. I have not yet recd a single copy, and would like you to advise when i may expect this to start. I am sorry i have lost the sub. no. but my address is.

Karamjit Singh Bedi,
Flat 6,
N 118 Panchsheel Park, New Delhi 110017.

Pl also send the mobile ph. free gift with this sub. You are now offering a Qwerty phone so pl send me that one.
A reply or ph call would be appreciated. Thanks.

K S Bedi. Mob Ph no. [protected]

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Hi,

I ordered camera online with the scheme of 2 days and 2 night trip to anywhere in India. I booked the same on 23rd Oct 2009, but I have neither received the camera nor the scheme. Moreover, I was interacting with India Today Club on mail and on phone but every time they told it will take 10-15 days to come my place. But today when I called they replied we do not have stock and will refund your money within 28 days. Shall I believe them? Will I get money in 28 days? What about interest of the amount and scheme they offered? Shall I call them cheater?

I need your help on this regard.
Shall I trust on you?

Regards,
Amit Gupta
IBM India, Bangalore.

Aug 14, 2020

Complaint marked as Resolved

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i have ordered for beneton style kit worth 1299/- and a reebok laptop bag worth 999/- through bag it today website,i paid total sum of 2696/- including shipping charges on delivery of merchandise.. later when i unpacked the parcel i was shocked to see that i was given laptop bag,beneton watch,reebok sunglases instead of beneton glasses and ucb cap was missing...
i dint recieve complete beneton style kit which i ordered...... when i cabled to the customer service they dint respond me well..
i would be pleased if they provide me missing product n offer a gift as a token of apology towards me....
my product Id :[protected]
consignment no:F[protected].

Aug 14, 2020

Complaint marked as Resolved

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I have placed an order worth Rs.6698 on 13/10/2009 for Art'd Inox dinner set for which my booking id is [protected]. I have not received the same till 19th January 2010. I have spent lot of money on STD calls to know the status. I have not received any information from them till today. In the month of December I have made a complaint to them for which they have given a complaint no.265760 which is not solved and is still pending. So, I humbly request you to take an immediate action to solve my problem.

Thanking you.
Premsagar John

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I was regularly getting offer thro email from India Today for purchasing the books at discount and avail free gift that is Holiday voucher in the year 2008. Even their representative contacted me at phone also telling the benefit of the offer. Finally considering India Today as reputed & genuine company I agreed to purchase the books and get holiday voucher which was two days free stay in any one of the listed cities mentioned in the voucher. I was sent the books of Rs 999/- vide invoice no ORA[protected] and membership no ITBC07329667. I was surprised When I saw the terms and conditions of Holiday Voucher which was not informed before.
First it was not holiday voucher as it cannot be availed on holidays like weekends and closed holidays. In addition to that it was valid only for limited dates/period of the months of a year. To avail this holiday voucher it was also told to send a DD of Rs 800/- as registration charges to India Hotel Review .com which will arrange the accommodation. These conditions were not told before purchasing the books and I found it cheating by the company. Any way I registered with India hotel review.com by sending required documents and a DD of Rs 800/- in April 2009. India hotel review .com asked me to give them three dates and three different destinations for accommodation and availing the Voucher. I sent them three dates and three destinations for the month of Sept- Oct for booking at listed destination of Mahabaleshwar, Lonvala etc. I was assured by India hotel review .com that I would get at my first chosen destination. Believing them I booked the tickets from Dehradun (My place of stay) to Pune/Bombay but later they informed it was not possible for above destination because of heavy crowd. I again contacted them in Nov 2009 and requested to book in Haridwar for any date in Dec 2009. Haridwar being near to my place, I visited there several times but I just wanted to avail the voucher. The official of India hotel review .com told that it was not possible in Dec -2009 and I should take in the last week of Jan-2010. Accordingly after discussing with her I booked for 19-21 Jan’2010. I was assured that I would get the accommodation on requested date. To my surprise this time again I was informed few days that the accommodation is not available on the above dates. Now it is clear that they are not interested to provide me accommodation and it was only to cheat me and collected Rs 800/-. Because of this I lost on booking to and fro railway ticket to Pune and Maharastra along with Rs 800/- the registration fee charged by India hotel review .com. Now I must be compensated by the company for the expenditure I incurred for my trip to Maharastra and Rs 800/- charged by India hotel review .com for the service which they have not provided

Aug 13, 2020

Complaint marked as Resolved

View replies

P K BAJAJ

from Sikar, Rajasthan

books — FREE GIFTS

SIte not getting for claiming FREE GIFTS as instructed by indiatoday,
ORDER NO. ORA[protected]
ITBC07278868

Pallav Mishra

India Today Books club — Fraudulent promotions

India Today joins ranks with many Indian A grade fradulent companies - promoting spurious schemes such as freebies with CDs or books - for which they charge exorbitantly and do not give. I ordered on COD a set of 8 CDs for 1100 rupees for which India Today was offering free gifts of a Reebok T Shirt and a bag. My order no is OGA[protected] and order date is 24th March'09. While this particular web-page, where they solicit or beg for money, seems to work oh just fine, their link meant for redemption of the free coupon code conks off when you fill in the coupon code and submit. So does their phone no:[protected]. For your fraudulent activities and petty unethical behavior, Mr Aroon Purie and Living Media Co, you are lucky you operate in a country that has soft laws. I am for sure not going to buy any of your substandard stuff anymore.

Hope this forum takes notice and alerts people of this.

Thanks

Pallav

Harish Gusain

from Delhi, Delhi

I also order books by order no OGA[protected] on 17th oct 2008 and they send me the order by invoice no OHA[protected] with in few days, but my free gifts are still on the way. Whenever i call them at[protected] they assured me to deliver with in 15 days, but really they are in a country that has soft laws.

Let see how long they can go with this kind of fraudulent activities.

HARISH GUSAIN

hariharan

from Chennai, Tamil Nadu

im having a order, and my order no is 0GA[protected] on april 18 for 3nights 4days holiday voucher but they sent only books i cal them back on o[protected] no one can get da call for three days i think im cheated any can join with me for take legal actions can we...

sanjay kumar

from New Delhi, Delhi

i am sanjay kumar

Avin28

from Delhi, Delhi

Hellow, guys i had got same mails, asking me to get the details submitted and UYou can win 8, 00000/- (INR). Is this is a fraud or not. Please help me out.

ATUL KUMAR SHARMA

from Delhi, Delhi

India Today Books club — cheating and wrong commitment

I have purchased one SUMSUNG MOBILE from india today book club. My membership number is : ITBC09102022. ON 8//9/09 This month i received my
order. But as per below given mail from you i did not received any of my offer till date ... The login site was given to me in not in use every time i logged in they refused by using maintance words only.

I contacted your Cust Care people they are very rude and arrogant.. They always told me to logging after two or three day i contacted them three or four time now i am not contacting any one.

These are my offer from you :

With this offer you will be also getting Holiday Stay Voucher for 3 days and 2 nights and you will also get Free Accomodation, Breakfast and Dinner from our side for 1 couple and 1 kid below 5 years during your stay, Free Round-Trip Air Ticket voucher worth up to Rs 7000 and a Diamond Jewellery Purchase cum Discount Voucher from Surat Diamonds worth Rs. 5000.

Since you have time to send me this offer with 48 Hrs other wise i should go to leagal authorites to get my offer.. and mentally harrasment charges>

another

From: atul kumar sharma
Sent: Wednesday, September 23, 2009 5:53 PM
To: ITBC4U
Cc: response (ITBC); Feedback
Subject: Fw: Samsung Marine-Mobile

Dear All,

This is atul sharma one of your harrased customer since i purchased one mobile from your culb. But i didn't get my order in full.. my free offer still lying with your people now every one linger on me and treat me as shuttle cock, I spoke to lot of people but all in vain.

Kindly resolve my problem with 48 yrs. or i should be visit to leagal and media authorities to show them how you cheat people by making false and wrong commitements.

Since every thing related to offer ,which is given to me, is being black and white with me.

Rgds
Atul Sharma

ATUL KUMAR SHARMA

from Delhi, Delhi

From: atul kumar sharma [mailto:[protected]@rediffmail.com]
Sent: Wednesday, September 23, 2009 5:53 PM
To: ITBC4U
Cc: response (ITBC); Feedback
Subject: Fw: Samsung Marine-Mobile

Dear All,

This is atul sharma one of your harrased customer since i purchased one mobile from your culb. But i didn't get my order in full.. my free offer still lying with your people now every one linger on me and treat me as shuttle cock, I spoke to lot of people but all in vain.

Kindly resolve my problem with 48 yrs. or i should be visit to leagal and media authorities to show them how you cheat people by making false and wrong commitements.

Since every thing related to offer, which is given to me, is being black and white with me.

Rgds
Atul Sharma

THIS CLUB SHOULD BE STOPPED COZ THIS CLUB CHEATING AND INCREASING SOME FROUD CASES IN COURT BY USING WRONG COMMITMENT TO CLIENTS

ATMA RAM BANSAL

from Thiruvananthapuram, Kerala

I am having a order of Nokia 3500, Neither they told me the order number nor the custmer number but deduced the payment from credit card. I think they are the biggest fraud
No reply from email also.

PARTHA PROTIM BASU

from Mumbai, Maharashtra

I AM A SIMILAR VICTIM OF THE FRAUDULENT ACTIVITIES OF THIS ORGANISATION. THEY HAVE SENT ME A BOGUS UNIQUE NO FOR HOLIDAY PACKAGE.MY PHONE NO IS [protected]. INCASE THERE IS ANY ONE WHO CAN HELP ME PLEASE CONTACT ME.

manpreet singh

from Amli, Dadra and Nagar Haveli

sir my membership no. itbc10242541 i have ordered reebok kit . which i have receive on 26/02/2010 when i wear the lower first time, stuff was torn after that i contact to customer care for the above said matter. executive said you send it back to india today .. i have courier on 6/03/2010 by dtdc courier which u have receive on 8/03/2010. slip no . is z08784023 plz check and revert me as soon as possible.

makarand31

from Aurangabad, Maharashtra

India Today Books club — Package booked on 14.02.09 still not received.

Dear sir,
I had booked oneof the package from indiatoday bookclub containing 12 best book seller book pack+To and Fro air ticket anywhere in india + Hotel stay of 3days and 2 nights+Reebok shoes+Reebok bag @ Rs.2598 and i had done payment by credit card on dated 14.02.2009 , with booking id[protected]. But still i didnt received any package, after follow up to their customer care i came to know that package didnt reached on destination due to wrong postal pin code,after that i corrected my pin code and confirmed the address also,after that i got only assurance it will reach in 20 days time frame.
I had done lot of follow up and even sent mail too but i didnt got any proper response from pathetic service of india today.Even after that i booked another package and i got assurance i will receive both package in one delivery,i received 2nd package but still didnt recived 1st one. After continous follow up with india today customer care,their executive told us due to stock out of 1st package they will refund my money and even they took my hdfc bank account no.But still no refund credited in account ,now i am not interested in that package at all and i want my money back.
so kindly request to look in the matter and do the needfull for refund.
Thanking you.
Makarand Aher
Mobile:[protected]

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Again and again i m calling to there call center and sending mails to there sites but no response is there from the company side,every time a new story and now today the customer service lady told that my payment is not showing in the order,from last 35 days there are making other excuses and now this new story i dont know what to do.
they are playing with the online complains site as well.
by just send a mail that we come across your mail on the site we will try to resolve it as soon as possible.
but infact they do nothing.

Dear Sir
The information you asked about the order i booked are as follows:-
mobile number :- [protected]
mail id :- rahul.[protected]@yahoo.com
booking id :[protected]
mailing address :- Rahul Agarwal
C/O Vikas kumar agarwal
303-A Nandan Tower
kankarbagh colony more
kankarbagh main road
patna-800020
bihar
mode of payment:- credit card (2 credit cards) of HDFC BANK
last four digit of 1st card 9025 in which Rs.5098/- was paid
last four digit of 2nd card 3469 in which Rs 5000/- was paid

date of booking :- 9th dec'2009

thanks and regards

rahul agarwal

View replies

Complainant1166791

from Delhi, Delhi

I had booked a Reebok Fitness Kit on Feb 14th 2009.
Booking Reference ITBC 09881824.
My credit card was promptly debited for Rs. 3199 by India Today Book Club and inspite of repeated reminders I have not received the fitness kit.
The only response I get from them is that it will be delivered soon.
This I believe is a fraud being carried out by India Today and many consumers have been cheated by them.
I sincerely hope that my complaint is addressed appropriately.
Kishore Vaid [protected]

rahul kumar agarwal

from Mumbai, Maharashtra

Dear Sir,
The information you asked about the order i booked are as follows:-
mobile number :- [protected]
mail id :- rahul.[protected]@yahoo.com
booking id :[protected]
mailing address :- Rahul Agarwal
C/O Vikas kumar agarwal
303-A Nandan Tower
kankarbagh colony more
kankarbagh main road
patna-800020
bihar
mode of payment:- credit card (2 credit cards) of HDFC BANK
last four digit of 1st card 9025 in which Rs.5098/- was paid
last four digit of 2nd card 3469 in which Rs 5000/- was paid

date of booking :- 9th dec'2009
awaiting a quick response as it is already late

thanks and regards

rahul agarwal

Complainant4343996

I had paid Rs.2000/- (800+600+600) to ITBC by three cheques during October08 to December08(all three debited from account) for a pack of 20 devotional cds.But its July 09 and I have still, not yet received the pack and neither have I got the refund inspite of infinite requests on the phone and the mail.Kindly help me out.

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I had placed order thru the India today book club - bag it today for a reebok watch and paid the money thru my credit card.

when i did not receive the shipment i sent a e mail in reply to theier confirmation of hte order.

i got a mail from some sami hassan saying the same has been despathecd on the 27th dec. by exp. it courier. and also giave a consignment note no.

till date not recd and so i call up their nos and am told that the no. given is wrong. and they cant tell me hte correct nos and worstis they are not able to locate the order. even though i hv given them the billing id no. iven by them.

they are not ready to talk and the call centre girls are not helpful. is htis a genuine india today group or is a fraud comapny

can any one help

i a reproducing the e maili got from them

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that your order is fully processed from our end.

Kindly note down your -
Member ship no: - ITBC09183560 for future reference.

Your order has been dispatched on 27-DEC-2009 through EXP IT Courier & your consignment no. is E[protected],

Kindly wait for some working days. We assure you will get the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries & assistance please feel free to call at our helpline[protected]

Thanks & Regards,
Sami Hasan
India Today Book Club

the membership no. mentioned i beleive is wrong. the consginment note number is also wrong

can any one help
my e mail id is [protected]@gmail.com

View replies

sanil

from Delhi, Delhi

I had similar issue, I failed to get my order, I checked with them and they informed that the order is dispatched to someone else...so far almost 60 days now ..I didn't receive the parcel. I try to reach their customer support 3 times over the phone...they kept me hold for more than 10 minutes and disconnected without giving any details.

btw, did you receive the parcel now?

Srinivasareddy

from Ahmedabad, Gujarat

Dear friends
I placed the order for Reebok watch and received the same in 20 days as per the policy.

Truly speaking company's worthiness slowly loosing the shine because of attitude of employess

Hope you all might received your goods by this time

Cheers

Prasanna Kumar Alli

from Hyderabad, Telangana

hey guys don't order any goods from "india today book club - bag it today". this is false company, don't believe on this, i was ordered Bata bag, Reebock watch and wallet but those are not genuine. so, please don't order any from india today book club, don't believe. thanks

SANJAY M MEDAMWAR

from Neyyattinkara, Kerala

DIR SIR

How can i use my Gift voucher

Thank You

balreddymuske

from Bhadaur, Punjab

false company i they ar offered me if purchasing of track suite you will get Rs 5000 worth holiday ticket and as well Rs25000/- worth diamond jewelery voucher after placing order there is no jewelery voucher . and saying it mis communication, after receiving order the quality of product they send incorrect i ordered large size, they sended me small size, even though i called complained also there is no proper responce, even i am unable to collect holiday vocher .THIS IS BIG S CANDLE FALTHU Company were they tempt the people and earn money on dead budy, s and also attitude of employ's is sheet on there faces blade company
remove India name from the club

naidubabuj

from Visakhapatnam, Andhra Pradesh

This is true 10000% because i have ordered on 11th June and not received till date. I have called about 10 times and every time they ask me to call after 48hrs. There are about 16mails in correspondence and no delivery. Recently they say that the billing was done on 9th July but still not dispatched. This is the worst online shopping i have ever seen. To hell with this site. Instead of offers better you give the best service. The offers are only to attract.

kiranyash

from Ernakulam, Kerala

My Name is Kiran Kanth From Bangalore ( Karnataka) Mobil No [protected]I had been offered 200000/- worth of gift voucher diamond jewelry for that Mr: Anu Deep and Mr: Vinod Chowdrey had ask me to Purchase 32’’ LCD TV Worth of 31498/- to clam this offer my ID NO[protected] and i Had paid this amount one month back after two days again they asked me to pay 15000/- by telling some it is mandatory to clam this gift I also paid 15000/- I suppose to get this TV And gift voucher with in a week but now again they calling and asking me to pay 15000/- to 25000/- to clam the same offer now I told I don’t want any offer please pay my money back but now that are telling with out paying you cant clam this is open cheating .please any concert person or managers please do the needful to get my money back .i have faith in India today book club.

kiranyash

from Ernakulam, Kerala

Dear, Sir
My name is kiran kanth Mobil no [protected] in September 02/10 from India bag today one Mr:Anu Deep and Mr:Vinod Chowdhery called me and offered that you had won 200000/- diamond gift voucher from surat jewelers to clam this you have to purchase 32’’ Sansui LCD TV for that they asked me to pay by card on the next day I had paid 31498 ( Booking ID[protected] After receiving the payment next day they asked me to pay another 588 /- + 588/- I had paid that also again they demanded to pay 15000/- by telling to clam its mandatory now I had paid about 470000/-

Till last week I didn’t received any thing from India today last week I got a call from India book today and asked me to pay another 24000/- to purchase Mobil saying that if you wont pay you cant get the TV On the same day i asked Mr: Vinod Choudary (Manager) regarding this I told gift voucher is with me I can send with in a hour in between there was a quarrel between and they were fighting each other then I send a mail. and by evening I got the TV But till now they didn’t given the gift voucher by showing the gift voucher they made to purchase the TV now I had paid 47000/- I got 20000/- TV This is openly I had been cheated from India Book Today kindly concert department or higher authority get my money back or do the necessary needful and please make sure I should not happen to anyone.

Awaiting to your help..

Kiran Kanth.
(Resident Manager)
Silver Oak Resort
Bangalore-Dodddaballapur Road
Rajanukunte Post
Bangalore-560064
Email [protected]@rediffmail.com
Mobil: [protected].

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I have placed a complaint on consumercomplaints.in on 12-01-10 for the non receipt of order placed on 11-Nov-2009. They have reacted on the complaint.
I have received an email from India Today Book Club that the order date is[protected] (BAGITTODAY/0GA[protected] rather than 11-Nov-2010.
I had with me the confirmation email of 11-Nov-2009 which says
Thank You
Your order has been placed, here are the details:
Billing Id:[protected]
Date:[protected]:39:41.0
Mode of payment: Credit Card/Debit Card
Total transaction amount:2298.0
Products purchased
Swatch Men's watch
Reebok Watch
Kindly give us 3-4 weeks for processing of your order from the date of confirmation.

You will receive an email and a sms with your dispatch details

This clearly shows that India Today Book Club is resorting to malpractice by contradicting heir own email which is totally unwarranted from such a reputed group. Rather than extending apology for their misadventure they are trying to change the order no. and date.

Abhai Mishra

Aug 14, 2020

Complaint marked as Resolved

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pavankumar kalangi

India Today Book Club — online compliant

I paid money through online for a offer given by india today book club. The offer is as follows. Pay 499 for knowledge 3dvd you will get encyclopedia+air ticket+adidas bag+1 year membership for books buddy. I paid the money through online transaction. I got only dvds. the remaining items i didnt get. In addition i got a VPP for which i have to pay 795/- to take that. Please look at this issue. Thank you.

india today book club

from Lucknow, Uttar Pradesh

Dear Mr.Karan Kulkarni Your complaint has been resolved on 01/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club

from Lucknow, Uttar Pradesh

Dear Mr. Umesh Mankad Your complaint has been resolved on 01/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club

from Lucknow, Uttar Pradesh

Dear Mr.Abdul Khan Your complaint has been resolved on 9/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club

from Lucknow, Uttar Pradesh

Dear Mr. Vinu Your complaint has been resolved on 13/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club

from Lucknow, Uttar Pradesh

Dear Mr.Pawan Your complaint has been resolved on 16/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club

from Lucknow, Uttar Pradesh

Dear Mr.Niranjan Your complaint has been resolved on 16/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Abhishek Ratnakar Mankar

India Today Book Club — Online Complaint

Hi,
I have ordered a Pack of 3 CDs and a free Reebok bag through Indiatoday Book club. It costs me around Rs. 350/-. My Order number is OGA[protected]

But now its more than 2 months I haven’t receive any CDs. I called they twice both the time they told me that they are reordered it again but I haven’t receive anything.

This is really fraud business.

Karan Totlani

India Today Book Club — Double Payment : Money refund Not processed

Hi

My membership number is ITBC08511906. I booked a dinner set via India today book club. I tried making the payment online but it threw an error. They called me immediately and said payment had not gone through. I made the payment again via the IVR upon their instruction. When i received my credit card bill, i saw that the payment was processed twice. Despite several reminders and attaching a copy of my credit card bill, i havent received my refund yet. Please help.

Thanks
Karan

Pankaj kumar Mishra

from Bengaluru, Karnataka

India Today Book Club — ONLINE COMPLAINT.

Dear Staff on duty,
PLease refer the trailing chain of mails,
India today book club charged me twice for the same order, , after approaching them they told me to refuse one order at doorstep and they will do the refund, i had done the same, , , now each n every time when I approach them- they have some or the other stupid reason/excuse..

please look into the matter..
detais like complaint no. or membership no. are mentioned in below mails.

Pankaj.

--- On Mon, 20/7/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Monday, 20 July, 2009, 8:35 AM

Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your e-mail we would like to inform you that due to some technical problem the inconvenience caused to you we are trying to sort it out as soon as possible. We request you to wait for some more working days.

We will dispatch your order soon & inform you the same.

We assure you to provide our best possible services in future.

For further queries get back to us on call us at[protected]

Warm Regards,
Sami Hasan

India Today Book Club

[protected][protected][protected][protected]
From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Sunday, July 19, 2009 11:33 AM
To: response (ITBC)
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment

Dera SOD,
Please check up trailing mails, , the same reply Iam getting again n again, , , Please do some exercise n come up with a result, , , I dont want this already formatted mail again..

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore.

--- On Sat, 18/7/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Saturday, 18 July, 2009, 1:24 PM

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that your order’s detail (return to origin) is not yet uploaded in our record due to some technical problem.

It’s our humble request to you kindly provide us week’s time to update and do the needful.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Thanks & Regards,

CHETAN ARYA

Executive-Customer Relations

India Today Book Club

[protected][protected][protected][protected]
From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Friday, July 17, 2009 5:29 PM
To: response (ITBC)
Subject: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment

Dear Staff on duty, , ,

Membership number ITBC0942340

Please go through the trailing mails, in which Mr. Susheel asked for a weeks time, , its already 11 days past, , , Iam fed up now, , , Please come up with final result as soon as possible..

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore.

--- On Mon, 6/7/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Monday, 6 July, 2009, 3:38 PM

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that your order’s detail (return to origin) is not yet uploaded in our record due to some technical problem.

It’s our humble request to you kindly provide us week’s time to update and do the needful.

We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Thanks & Regards,

Susheel Kumar

Executive-Customer Relations

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Saturday, July 04, 2009 11:51 AM
To: response (ITBC)
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment

Dear Jaagrati /Jamshed/Amit, ,

before replying please go through the trailing mails, , , , , , I already done this thing a month back, , , sent my statement copy also, , , please give me a better response about the processing...

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore .

--- On Sat, 4/7/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Saturday, 4 July, 2009, 11:11 AM

Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payment for two order so we have updated your both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on

[protected],[protected]toll free)

Thanks & Regards,

Jagriti

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Friday, July 03, 2009 12:29 PM
To: response (ITBC)
Subject: [Suspected Spam] - RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment

Dear Staff on duty,

First of all please go through the trailing mails, , , , , , I had already sent my statements in reply to Miss Jagrati's mail, althogh I'am attaching my satatements again., each and every time some other person replys to my mail, , , you people just reply with some sweet-sweet msg and forgot.. please do some action I'am fed up with that now..

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore .

--- On Sat, 27/6/09, Respone < Response @indiatodaybookclub.com> wrote:

From: Respone < Response @indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Saturday, 27 June, 2009, 7:02 AM

Dear Member,

We thank you for your mail to us and apologize for the inconvenience caused to you.

With reference to your mail we request you that kindly provide us the scan copy of your credit card statement so that we can check the details and inform you the same.

Waiting for your revert.

Please note your Membership number ITBC0942340 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Amit Kumar

Executive Relations

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Friday, June 26, 2009 7:14 PM
To: response (ITBC)
Subject: [Suspected Spam] - RE: [Suspected Spam] - Re: double payment

Dear Staff On duty,

Its already a 10 days past from the date of return of the order from my door step, , please confirm the status of refund..

warm regards.

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg..
Kingfisher Airlines Ltd.
Bangalore .

--- On Sat, 20/6/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Saturday, 20 June, 2009, 4:24 PM

Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that we have not yet received the one parcel which return by you, whenever the parcel will get back to us we will help you the same.

Kindly note down your Membership number for future reference ITBC0942340

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on[protected],[protected]toll free)

Thanks & Regards,

JAMSHED ALI

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Thursday, June 18, 2009 7:42 PM
To: response (ITBC)
Subject: RE: [Suspected Spam] - Re: double payment

Dear Staff on duty,

Please find the attached screen print copy of my Credit card E-statement, highlighted the dual payment on same day...

awaiting your favaorable response...

( Please destroy the print screen copy after confirmation)

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore .

--- On Wed, 17/6/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Wednesday, 17 June, 2009, 5:06 PM

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that kindly mail us your scanned copy of credit card statement to do the needful and when your refuse parcel came back to us we will arrange your refund.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Warm Regards,

Jagriti

Executive Relations

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent:[protected]:13
To: response (ITBC)
Subject: RE: [Suspected Spam] - Re: double payment

Dear Amit,

I had refused one of the order at my doorstep, ( refused order invoice no. ora[protected]ts) as stated by you, Please arrange the refund as soon as you recieve that back..

Thanks and Regards,

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore .

--- On Fri, 12/6/09, Response <[protected]@indiatodaybookclub.com> wrote:

From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - Re: double payment
To: "'Pankaj'" <[protected]@yahoo.com>
Date: Friday, 12 June, 2009, 2:22 AM

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that due to some technical problem your amount has deducted twice. Further as both the orders have been fully processed from our end so it is not possible for us to cancel your order right now. Kindly refuse the one order at your doorstep. As soon as we will receive it back we will arrange for the refund.

Please note your Membership number ITBC0942340 for your future references.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

We shall be happy to render any further assistance or clarification that you may require.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected] or Toll free[protected], 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards

Amit Kumar

Executive Relations

India Today Book Club

[protected][protected][protected][protected]

From: Pankaj [mailto:[protected]@yahoo.com]
Sent: Thursday, June 11, 2009 8:13 PM
To: response (ITBC)
Subject: [Suspected Spam] - Re: double payment

Dear Staff on duty,

I had placed an order for UCB sunglasses on-line, after placing the order online, i got a call from ur side stating that credit card transection not done because of some server problem, and told me to do telebuking again, , so I had done telebooking also, after that I got 2 confirmation mail (one out of which I'am replying and the), and even my credit card bill shows that money transection is done twice, the net booking order no. is mentioned below and the telebooking order no TELESALES/0GA[protected], .

Both are in my name and for same product,

Please, please, , please cancel one of the order and credit the money back into my account, ,

This is first time I shopped with you, , and hope so not the last time...

Order no. given by Ur staff on phone is :- [protected]

PANKAJ KUMAR MISHRA,
Aircraft Maintenance Engg.
Kingfisher Airlines Ltd.
Bangalore .

[protected].

rdcm1985

from Chennai, Tamil Nadu

India Today Book Club — Refund not being made

I registered a complaint on this website as detailed below. While a got a message from itbc asking for info which i provided, there has been no response from them subsequently or a response to the complaint i filed directly on 04/Nov/09. I have not come across a company as 'administratively IMPOTENT' as itbc !!!.

Posted:[protected] by Rajesh Malhotra [send email]
122.174.68.86

Non Receipt of order / refund
ITBC charged my credit card Rs.15,000.00 on 29/Sep/09. More than a month has passed and there is no sign of the order. I requested for a refund & was asked to send all the information including a copy of bank statement which i did on 04/Nov/2009.

rdcm1985

from Chennai, Tamil Nadu

I filed a complaint for non-receipt of order placed in Sept & asked for a refund on 4thNov, followed with reminders on 9th & 11th, plus sent several email reminders. You would expect a company to respond & sort out the problem but ITBC seem to have come from another planet where "business principles, ethics & commercial morals" do not exist. I earlier said ITBC guys are 'administratively impotent'...they are only proving my point by their silence.

rdcm1985

from Chennai, Tamil Nadu

Days pass into weeks and into months but yet no action from ITBC to resolve the issue & refund the amount. Wonder what ITBC stands for, how about...INDIA TODAY CURRENCY CHOR

rdcm1985

from Chennai, Tamil Nadu

On 4th December I was assured by ITBC that refund would be made within a maximum of 21 days. Since then all i am getting are false promises. While India Today reports on various frauds & incidents through their publication & TV channels, they are themselves cheats & frauds !!!. I am collecting all the correspondence i have had with them & will most certainly take appropriate action & ensure ITBC's fraudulent conduct is publicised so the people of India know the real fraudulent face of the group !!!.

rdcm1985

from Chennai, Tamil Nadu

YOU CHEATS ARE PUSHING ME BEYOND ALL REASONABLE LIMITS & TESTING MY PATIENCE. 3 MONTHS OF FOLLOW UP, CALLS, MAILS & YOU , YES TALK THE SAME ... 1) Please accept our sincere apologize for the inconvenience caused to you... 2) kindly provide us some more working days for the same as your refund is already in processing ... 3) We shall be happy to render any further assistance or clarification that you may require. WHAT ELSE DO YOU WANT ME TO DO...SEND YOU A BOUQUET OF FLOWERS OR SLIPPERS ?. YOU ARE A BIG FRAUD COMPANY...

rdcm1985

from Chennai, Tamil Nadu

I finally received a message confirming refund of amount nearly 5 months after I paid for a purchase ITBC failed to despatch - using funds interest free - confirming the cheats & frauds that they are. I will of course never patronise any product / publication that is even vaguely connected to the India Today group.

premkumarmittal

from Coimbatore, Tamil Nadu

indiatodaybookclub — online complaint

on 15 may 2010 . arround 12 pm i have received a call on my mobile number [protected] from landline no.[protected] and they told me that we are offering you a domestic holiday package for r/s 3198 for 3days and 2nights holidays in 3 to 5 star hotel stay with return air tickets for 2 persons. then i ask this package is including all taxes or exclusive they confirmed me all inclusive only you have to arrange for local transporation only and this you can avail up to one year and you will get some books and cds at free of cost. also than overphone i requested for a prospects (holiday package) to mail me all details of the packages. they took my email address and promise me within 10 minutes you will get the mail but in the mean time their staff one Mr. rajveer sharma took the phone and told me that we are only having 40 packages remaining if you wait for email then we will not be in position to offer you the package and he told that one member is eligible for 2 packages only so he made me realized that if i wait for mail of package by email then i would not able to get these holiday packages. that fellow created the situation likethat i have made my mind to books 2 more holiday package. after i paid the amount for 2 packages each from my creditcards.after compelting 2 package that fellow ask me that i can offer you 2 more packages if you are booking now .i have purchased 2 more package and paid from credit cards. After completing 4 package mr. rajveer sharma transfered the telephone to the new person and that fellow told me that if you purchase futher 1 package we will give you rs150000 worth of jewellry gift coupn so i purchased futher 1 more package then that person transfered the telephone line to onther person and he told me again that if you take 1 more packag i will give r/s 30000 worth of gift. then i realised that i have been cheated by these fellows. so i asked that i donot want any futher packages you send me the email for holidaypackage details. they assured me with in one hour i will get the emails. up to 6 pm i have waited for the email but i didnt recieve any mail from them. they havent given me any conformation no. or my membership no. when i asked for details they told you will get all details in emails. . After 6 pm when i didnt recieve any mails then i called the telephone no. from which i recd the call i was totally surprised to hear that number doesn't exist. so i understand that landline no from which they are making calls only for outgoing calls only not for incoming.it is understood that their sales representives can commit any thing for making people fools after that no body can question them directly. this is company policy that any employe can make any commitments but they only need the money. when I open the site of indiatodaybookclub i was surprised to see that i am not alone person who they have cheated but millions.Upto 24 may 2010 i wonot recd. any emails. on 25 may 2010 i got 4 parcels from indiatoday bookclub which contains nothing but books and some cds ... they have made the invoice for the all the books and cds for the total amount of 3198. they are pretending to show as if i have ordered some books which i dint order (according to them we have ordered for books and entitled to get some free holiday package ) where as my actual order was a holiday package .so wat should i do now .. i got fooled by them and ordered 5 packages .its completely useless ,no one in my family read books . please take some serious actions to avoid this kind of fraud activities.i am a very average person ,my two months salary have been looted by this people . i thought of taking my family for a holiday in a low budget but all my dreams got shattered . please help me .

my details
prem kumar mittal
182 , n.s.r road
saibaba colony
coimbatore 641011
ph :[protected].
email :[protected]@gmail.com

india today book club .
my membership number :ITBC10382073.

Tattai Padmanabhan

from Hyderabad, Telangana

You said it right. I received a call and the same way I was harassed by these guys. I agreed to pay Rs.15900/- but these debited my account twice. They actually told me that I should be paying the amount after 45 days and also told me that I can cancel my order if I do not like the products but by deceit they have debited my card on the same day. Today I called up the India Book club and lodged a complaint for the double debit and also the debit instantly. She coolly says that the amount will be credited after 21 days. Why should we be penalised for their fault / unscrupulous ways of cheating. Who is going to pay the interest for the unwanted debit. I think someone from the book club should respond and also take responsibility. They have mail Ids in the website but no mails reach them and they bounce back. This further strengthens our conviction that they are cheaters and are out in the market to loot the peoples hard earned money. I hope this organisation will help us in taking up such issues to a logical end.

sanjay.kverma

from Hyderabad, Telangana

India Today Book Club — Refund not processed

I have purchased Philips home theatre in Apr 2010 and received the same by last of April. I found that non working and returned back to ITBC and also I was not satisfied with the specification told while teleshopping and the product which was delivered. I requested refund in May and ITBC has not given me any refund till yet. I have made hundereds of call and put dozens of mails but no response. I never seen such customer ignorance and poor response giving company. Will you listen to what I'm trying to say.......

Order No- 0GA[protected]

This is complete fraud company which is making fool of its customers and earning money

Regards
Sanjay Verma
[protected]

ankitkothari_007

Jul 25, 2011

India Today — refund not processed

Dear Sir,

I have booked bag it today promotional holiday scheme. At the time of booking "bag it today" confirmed through the mail that we only have to pay one time promotion payment and that would cover all the hotel accommodation expenses with the taxes. When we visited the hotel, they charged us utility charges of Rs 2000. We have called up "bag it today" and Mr Ravi (customer service executive) from "bag it today" has confirmed that, you pay this charges and we will refund you the amount in a week after you submit the bill to us. We have submitted the bill to "bag it today" for processing the refund on May 18, 2011. It is more than a month and they have not processed our refund yet. We are continuously checking with them but they are not responding.
Details are as follows.

Booking ID:[protected]
Call details of May 18, 2011 : Reference Number - 2439, Customer service executive - Mr Ravi

we hereby attaching the original bill which we have paid in the hotel.

Please help us to get the refund of Rs 2000/-.

Regards,
Ankit Kothari

Online complaint False Information - Comment #1732954 - Image #0

Vargheseku

Jun 13, 2016

500 Rupees VPP

Along with teh readers digest subscription they send a unwanted gift with a VPP charge of Rs 500. My mother unknowingly received it. This was purely unsolicited and India Today should answer the cheating they are doing.

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sir,

litrelly everyday I am getting promotional offer phone calls from below mentioned nos
[protected] & [protected] which they claim being calling from India today.

and everytime i have mentioned them i am not intrested even i had mentioned them not to disturb any more..

had asked for there incharge contact which they refuse to give...
please suggest what to do... with this irriteting calls...

thanks,

vasudev

Aug 14, 2020

Complaint marked as Resolved

View replies

bindian

from Mumbai, Maharashtra

BAGITTODAY.COM (Scam)
INDIA TODAY BOOKS CLUB (Scam)
[protected]

The Address : Religare Technova, Bussiness Cntr.
Gyan Sham House,
25, Nehru Place, Delhi

And

Address 2: Religare Technova, GYS Hight. Plot No A10, Sector125,
Noida, Uter Pradesh-201301

-BINDIAN:-)

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i ordered for swatch watch from bagittoday.com Order No.[protected]India Today Book Club) on[protected]. I paid the amount through CC. I was promised that the order will be delivered in 3-4 weeks time. Since then two months has passed but the order has not been dispatched. Whe i contacted on emails, they simply do not reply or gave vague answers like "Our system has not been updated, get back in 3-4 days". When contacted on telephone they say that there was some technical fault and promise that within 10 days the order will be delivered. Upto now nothing has happened.
It seems that India Today Group are now in cyber frauds and making money by fooling people around.

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india today book club - wrong parcel

from Raipur, Chhattisgarh

India Today Book Club — Non receipt of swatch watch ordered

This is dr. Rajanikanth from Bhopal, India. My membership number for india today book club is ITEC08814042. I got number of calls and sms alerts that as a member of the india today book club i can order for a swatch watch for Rs. 3199/- . I ordered for a BLACK SWATCH WATCH on 25th December, 08 and paid a sum of Rs. 3199/- for the same via my credit card (APPLE Tech). The reference number generated for the same is [protected]. However i recieved 16 pens of poor quality(might cost Rs 10/ each) on 6th January 09, instead of the watch and i appraised the customer care agent about the issue. I was asked to return the same which i did promptly the very next day by EMS speed post to the following address/;

LIVING MEDIA INDIA Ltd., B -47, INDIRA ENCLAVE, NEB SARAI, NEW DELHI

this is the same address from where i recieved the wrong parcel. The web tracking of the consignment i sent shows that it was delivered on 13th January'09. you may also click on http://www.indiapost.gov.in/speednew/Track3.aspx?articlenumber=EI[protected]IN for the same. i was promised that the watch that i ordered would be sent as soon as they recieve my consignment.
Since then, i have been mailing them and making futile calls to the customer care centre with no proper reply. They sometimes say they didnot recieve the parcel, sometimes say they it was recieved but the system is not updated for its status. All i got is a complaint number "COMP54990". It has become a practice for the past three months to call them up every week and hear the same story. They say my issue will be resolved in a week's time and the next time i call up, it is the same story. when i asked them to return my amount all they did was to generate another complaint number(67131) and asked for a time of 25 working days.

i feel cheated and very much disappointed at the lousy service and attitude of the customer service cell of a reputed company like "INDIA TODAY". i have been wasting my time, money and energy trying to tell my story to a new customer care personnel every time i call up. At the end, till date i have neither recieved my watch nor my money was returned. i urge, through this channel, that proper action be undertaken and the matter resolved at the earliest.

india today book club

from Lucknow, Uttar Pradesh

Dear Mr.Bharati Mahalanabis Your complaint has been resolved on 02/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

india today book club - wrong parcel

from Raipur, Chhattisgarh

India Today Book Club — NON RECEIPT OF SWATCH WATCH ORDERED IN DECEMBER 2008

This is Dr. Rajanikanth from Bhopal, India. I was given membership india today book club as I was registered in irctc web site. My membership number for India today book club is ITBC08814042. In the month of December 2008, I received number of calls and SMS alerts that as a member of the India Today book club I can order for a swatch watch for Rs. 3199/- . As I was not able to complete the order online, I got a phone call from the call centre representative who helped in making the payment. I ordered for a BLACK SWATCH WATCH on 25th December, 08 and paid a sum of Rs. 3199/- for the same via my credit card (APPLE Tech). The reference number generated for the same is [protected]. However, I received 16 pens of poor quality (might cost Rs 10/ each) on 6th January 09, instead of the watch. I appraised the customer care agent about the issue. I was asked to return the same which I did promptly the very next day by EMS speed post to the following address/;

LIVING MEDIA INDIA Ltd., B -47, INDIRA ENCLAVE, NEB SARAI, NEW DELHI.

This is the same address from where I received the wrong parcel. The web tracking of the consignment I sent shows that it was delivered on 13th January'09.

You may also click on http://www.indiapost.gov.in/speednew/Track3.aspx?articlenumber=EI[protected]IN for the same. I was promised that the watch that I ordered would be sent as soon as they receive my consignment.

Since then, I have been mailing and making futile calls to the customer care centre of INDIA TODAY BOOK CLUB with no proper reply. They sometimes say they didn’t receive the parcel, sometimes say they it was received but the system is not updated for its status. All I got is a complaint number "COMP54990". It has become a practice for the past three months to call up every week and tell the same story. They say my issue will be resolved in a week’s time and the next time I call up, the issue is untouched. When I asked them to return my amount all they did was to generate another complaint number (67131) and asked for a time of 7 working days for approval and additional 25 working days for the payment.

I feel cheated and very much disappointed at the lousy service and attitude of the customer service cell of a reputed company like "INDIA TODAY". I have been wasting my time, money and energy trying to tell my story to a new customer care personnel every time I call up. At the end, till date I have neither received my watch nor was my money returned. I urge that proper action be undertaken and the matter resolved at the earliest.

Pradeep Aggarwal

from Kolkata, West Bengal

I also have similar issues with Bagittoday.com . I have placed an order long time back, more than a month have gone and there is no trace of my shipment

pratik mishra

from Pune, Maharashtra

ma order no is[protected] ...hav ordered in 13th jan n yet hav not receicd d parcel...wenevr m callin u ppl r delayin d date of delivery ...by givin sum excuses, , , m realy pisd up its almost 3 months i havnt received d parcel...do rply me regardin dis

raj varma

from Jorhat, Assam

So true. Surprisingly, Indian Today Book Club has shown no response to my complaint (Id[protected], ITBC No.[protected]. I have paid Rs.4298 but no watch and sunglasses have been received by me so far. ARAMEX - the courier from Kolkata claim to have delivered the consignment (#[protected]) but no acknowledgement is being produced. This is absolutely disgusting! Raj Varma, [protected]@gmail.com

anupamageorge91

from Delhi, Delhi

I have used the services of bagittoday.com quite often and have on a few occasions faced a few problems regarding delivery of parcels on time. However, after communicating with bagittoday.com personnel the issue has always been resolved and I’m thus far quite happy with the purchased items

hemi

from Bengaluru, Karnataka

[protected]

rmiyeralfa

from Bengaluru, Karnataka

Today I recieved a call from this party who informed me that I am one of the three lucky winners who has won a cash bag worth Rs.2.25 lakhs. Then I was told that to avail this cash bag, I should purchase one of the three specified products costing Rs.18, 000/-, 22, 000/- and 39, 000/- respectively. Something seems to be fishy since they were so insistant and persuasive over the phone for over 20-25 minutes. Can anyone advise me suitably in this regard?

R.Iyer

Kreddy79

from Chennai, Tamil Nadu

This is just a fake site. They are just stealing money from us. I placed order 3 months back and I did not get my products. The support is also too bad. People please join hands with me to make this site unpopular. Let’s make people aware about the fake site and stop them from buying anything from this site.

yogeshchauhan

from Mumbai, Maharashtra

hiiiiiiiiiiiii

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Sir/Madam,

Please note till now i have not received the ordered product booking id[protected] Reebok kids 2 sets. Kindly note this is not my gift i have paid for this order Rs 6396/- i have ordered on Nov 29 till now i have not received the parcel. I have given the address again the below address is already having in your records because i have received the other products like Premium booking ID[protected] - Sigma tel mobile 2 nos and[protected] swatch watch in the same address which you have in your records. I dont know why i am not getting this parcell again. I have complained again on 02 Jan also and i have received the message saying that you have order has been processed your order no 0EA[protected] till now i have not received the same. Kindly look into this and confirm immediately.

More over i have ordered three more orders below kindly confirm the status for these as well.

1. golden booking ID GB_[protected] Kodak digital camera

2. golden booking Unique id[protected] Nokia mobile 3500c - in the amount of Rs 5098

3.golden booking Unique id[protected] Nokia mobile 3500c - in the amount of Rs 5098

I expecting your immediate assistance on all the above else return back my money taken by for the all the above products with charges.

Finally i have spoken to Gitenderkumar from 60 lakhs sweep take

Regards
Hari

Aug 14, 2020

Complaint marked as Resolved

View replies

v.s.sankar

from Tiruchirappalli, Tamil Nadu

India Today Book Club — ordered mobile phone not received

I am really worried I am still to get this??please intimate me when I will get it?or just cancel the same and refund me the money.this seems real un organised
order no. 0GA[protected] and consignment no. [protected]. kindly wait for few days soon the same will be your doorsteps.

Kindly note your memberships no. ITBC09122052 for future reference.
M/S.INDIA TODAY BOOK CLUB,

I am still to get his parcel .If I don’t get within 2-3 working days .I am going to complain with consumer counsel and also take legal action for act of cheating/fraudulent practice .Since it is more than 30 days I had placed the order .Please refund my money or deliver immediately.
TrackDart ™ - Tracking Details
Top of Form
Bottom of Form
Numbers Not Found - [protected], No matching Waybill/Reference Number/Order Number. The reasons could be 1 or more of the following:
• Incorrect Waybill/Reference Number/Order Number entry
• Invalid Waybill/Reference Number entry.
o The Waybill number varies between 8 to 11 digits only. Please re-check the numbers you have entered.
o For multiple queries, please separate each waybill or reference number with a comma only. e.g. 23553642,12345678,45892634
• Incorrect Option Selection.
o You may have selected a Waybill option and entered a Reference Number, or vice versa. Please re-check your entry option.
• There is no information on the Waybill/Reference Number/Order Number you have entered.
Please try again later.
• This is the message I get from blue dart.

crohit3110

from Pune, Maharashtra

Aug 17, 2012

Not Receive RTO BOOK — not delivered till now

One consignment have been sent on 11/08/2012 from Muzaffarpur (Bihar) to Shakarpur ( New Delhi) through Speed Post having No. EF[protected]IN but the same has not been received till date (17/08/2012). Kindly look into the matter as the Speed Post is urgently required.

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This is reference to the below mail, in the month of Oct 09 we have placed an order for Reebok gym kit and made the full payment by credit card. But till date we didn't receive any courier and no one is giving the proper commitment , we have made serveral call in which we had wasted lots of money. We want our money back with interest.

From: [protected]@indiatimes.com
To: [protected]@indiatodaybookclub.com
Sent: Tue, 24 Nov 2009 10:19:29 +0530 (IST)
Subject: Re: Order Confirmation from India Today Book Club

dear sir,
as i got this mail,but not recieved any parcel, regards, milind
----- Original Message -----
From: [protected]@indiatodaybookclub.com
To: [protected]@INDIATIMES.COM
Sent: Mon, 2 Nov 2009 08:09:21 +0530 (IST)
Subject: Order Confirmation from India Today Book Club

Dear MILIND ALANDIKAR

Thank you for your order. We wish to inform you that your order has been put under process with order no TELESALES/0GA[protected]. The order value is Rs. 2298 and Order Date is 31-OCT-09. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

Aug 14, 2020

Complaint marked as Resolved

View replies

Suresh Herur

from Bengaluru, Karnataka

India Today — One book missing

I received books by VPP for which I paid Rs.634. The invoice mentions of four books, but the packet had only three books. The book on Vaastu was missing. Besides, to claim the free gifts - the site is not working with the given ID. How good is their claim of their offers?

poojacs

from Mumbai, Maharashtra

India Today — Books not original

I placed an order for a book through the India Today book club. Firstly, it took over 2 months to reach me! After reading a few pages, I realised that the book had a lot of missing & blank pages.

The customer service was extremely poor and took over 2.5 months to respond! They asked me to courier the book to them for replacement.

After several follow ups on mails & calls, I finally received the book. This took another 2 months.However, the book again came in a very bad condition. The package was intact so the issue from the shipper itself.

To add to my dismay, this book also had many blank pages !!! So after 5 months ...I was back to the same position where Istarted. I did not want to go through this painful process again. I had already couriered the book twice on my own expense. (1st time they had returned to me).

Now it has been another 1 month & the India today customer service has not bothered to respond to my woes.

Sanjay Prasad

from Mohali, Punjab

India Today — sms regarding order for books

i had not ordered it and when asked about the company sending it the guy says its confidential. i don't know weather its a fraud company using our details on the net and asking us to pay for books not ordered.
they mentioned free gifts such as a reebok shoe, holiday package, valid for one year and so on.
is it really true or just making full o[censored]s.
how to go about this is not know.
pls suggest

prakash

from Chennai, Tamil Nadu

indiatoday — sms

Iam getting unwanted SMS every day from INDIATODAY BOOKS inspite of me being on donotcall list. I have even unsubscribed from all of their services. I'm still getting those sms. Im sure there are many more thousands out there with the same problem. I need help. Please help in stopping this. Thanks.

M.Ramdas Menon

from Ferokh, Kerala

I want to register the complain against India today. I am receiving sms on daily basis from India Today. It mention of some offer. I do not want to receive this message at all. I do not know how these guys got my mobile number. I want to unsubscribe to these spam messages.

karthikeyan

from Pedana, Andhra Pradesh

Dear sir,

I want to register the complain against India today. I am receiving sms on daily basis from India Today. It says about some offer. I do not want to receive this message at all. I do not know how these guys got my mobile number. Is there any way I can un-subscribe to these spam messages.

Regards,
Karthikeyan
[removed]

RAJEEV SACHDEVA

from Jaipur, Rajasthan

I want to register the complain against India today. I am receiving ads on daily basis from India Today. It says about some offer. I do not want to receive any such spam message. I do not know how these guys got my mobile number([protected]) Is there any way I can un-subscribe to these spam messages.

Jitendra Mehta

from Allahabad, Uttar Pradesh

TA INDIATDY — Complain about spam msg.

I am getting messages regarding offer from india today. so please stop this service, i ma not interested in this.
Thanking you.

vipin kumrawat

from Raipur, Chhattisgarh

india tdy — I HAVE DON'T SMS

I want to register the complain against India today. I am receiving ads on daily basis from India Today. It says about some offer. I do not want to receive any such spam message. I do not know how these guys got my mobile number. I have registered my email id to Do No Disturb listing. But even then I am getting it. Is there any way I can un-subscribe to these spam messages.

Thanks,
Vipin

Rajesh S Shah

from Mumbai, Maharashtra

Reebok Pack — Not Recd Confirmation E mail or SMS

I have booked Reebok Kit on[protected] but yet to date not confirmed mail or SMS
so pl send sms or mail
my mobile no [protected] and email id : [protected]@yahoo.co.in

P.Gunasekaran

from Chennai, Tamil Nadu

India Today Book Club — Not Received Courier

Sir ,
It is reported that courier has been registered at Delhi on 31st may 2010
to the address of Mr P.Gunasekaran,Plot no 8,Nirmal Bhavan ,Union Bank Colony , 4th street ,New Vilangudi,Madurai-625018, Mobile number-[protected]
But till date the courier has not yet reached me Kindly look into the matter and take necessary steps for early delivery

P.Gunasekaran

ravi karande

from Pune, Maharashtra

reebok package — order not confirmed

I have booked Reebok package on telephone no[protected] dt 28.09.2010 order no.[protected]& paid Rs 3298/- by credit card on phone told that within 72 hrs we confirm order on phone no[protected] . I have not received any call for confirmation.whenever I contacted on customer care no [protected] I got reply that data uploading process is going on,you contact on tomorrow morning. I am not getting satisfactory answer.

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Will you refund my money against the cancelled order:[protected]??

Complain No: 243244 .

I am here again for getting the justice.
It's a strange to me.

More than one month is over but still you did not receive refused parcel.

If you don't receive the parcel it's not my fault, as because I am not responsible of that part. That's your business with courier.

Clarify the matter with the courier, one and half month is already over. I think there is some problem with the courier. It's you duty to check it, as because I have cancelled the order.

I need my money back.

Thanks,
Angshuman

[protected][protected][protected][protected][protected][protected]---

Response <[protected]@indiatodaybookclub.com>
01/08/2010 01:37 PM
To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that till date we have not received the parcel which has been refused /returned by you, kindly wait for few more days as soon as the same will be updated in our record we will inform you for the same.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Regards
Jyoti
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Thursday, January 07, 2010 1:18 PM
To: response (ITBC)
Cc: [protected]@mail.com
Subject: RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

How long it will take time???

I refused the courier on 7th Dec'09.

You all are cheating us.........
I will go to court and will send a notice by my legal advisor in registered post to you (CMD).

Let's see how long do you keep my money with you. !!!!!!!!!!!

Angshuman

Response <[protected]@indiatodaybookclub.com>
01/07/2010 12:36 PM

To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that as soon as your parcel will be uploaded in our data base we will process your refund.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Jyoti
Executive Relations
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Thursday, January 07, 2010 8:58 AM
To: response (ITBC); Feedback
Subject: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Sir,

Once again I want to bring your attention.

Please refund my money against the cancelled order: [protected].
Complain No:243244

Please do the needful ASAP.

Regards,
Angshuman GHosh

----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 01/07/2010 08:53 AM -----
Response <[protected]@indiatodaybookclub.com>
12/29/2009 01:04 PM

To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we might have received your order but due to some technical problem the same has not been updated in our system.

We request you kindly provide us some more days as soon as it will be updated we will do the needful soon.

Please note your Membership number ITBC09172787 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Prachi
Executive Relations
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 29, 2009 12:39 PM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Praveen,

Thanks a lot for sharp reply.
I am not understanding 'POD' what's that??
However following details I have with me which are already mentioned in trailing mail.

Complain no: 243244.
Order Id:[protected]
Courier consignment no : [protected].
Amount Rs. 2298/-

If you need any other information from my end, please feel free to ask me. I am always here to cooperate with you.

It's already 1 month over. Is it not enough time to resolve such a simple task.!!!!!

I hope in the new Year 2010, India today book club will take the resolution to make their operation faster and not to harass people by taking the advantage of their innocent nature .

N.B: This is my 7th mail against one complain (No: 243244).

Thanks,
Angshuman
Response <[protected]@indiatodaybookclub.com>
12/29/2009 12:04 PM

To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear member,

We apologize for the inconvenience caused to you in this regard.

With reference to your mail we would like to inform you that we might have received the parcel back. But it is not uploaded in our database.

So we request you kindly provide us some more working days to upload and do the needful. However if you provide us POD so we can forward to concern department for uploading the same on urgent basis.

For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
PRAVEEN
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 29, 2009 11:08 AM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Dear Sir,

It's already 22 day's over the courier returned and one month over since I launched the complain.

How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Please feel free to say me that weather you are willing to refund the money or I will go to consumer forum.

I know it's my fault to be a member of 'India today book club'. Hope I will never do such a mistake.

Please refund my money (Rs. 2298/) to my respective credit card account.

Thanks in advance for your cooperation.

Angshuman
Response <[protected]@indiatodaybookclub.com>
12/07/2009 02:20 PM

To
<[protected]@chembiotek.com>
cc

Subject
RE: Cancel order- ID:[protected] and refused consignment no: [protected]

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as soon as your parcel will come back to us and updated in our database do we will do needful as per your intimation.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Jagriti
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent:[protected]:37
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: Sub:Cancel order- ID:[protected] and refused consignment no: [protected]

Dear Sir,

Today (7th Dec'09), the courier by Blue-dart reached to me but I refused that.
The consignment no was: [protected].

As I refused the courier and did not receive your product please refund my money as you committed in the mail dated 4th Dec'09

Thanks,
Anghuman Ghosh
----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 12/07/2009 01:22 PM -----
Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS
12/04/2009 11:33 AM

To
Response <[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com
cc
[protected]@mail.com
Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with meLink

Dear Sir,

I got your point.
But as I am not interested for that product and already made the complain instantly to cancel the order then how that was dispatched.
Are you compelled me to get it? (!).
Certainly I will not receive the product, but how long my money will be involved in your business without giving me any interest rather making me worried.
Please credit the money to my creditcard account which you got from my CITY bank creditcard so that I can not blame me to become a member of ITBC.

If my order (ID:[protected] is not cancelled I will go to consumer forum,human rights and also to the higher authority.

Thanks,
Angshuman
Response <[protected]@indiatodaybookclub.com>
12/04/2009 10:36 AM

To
<[protected]@chembiotek.com>
cc

Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as your order have been fully processed from our end so it is not possible for us to cancel your order. Kindly refuse the order at your doorstep if you are not interested. As soon as we will receive it back we will arrange the refund.

Please note your Membership number ITBC09172787 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 01, 2009 12:42 PM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me

Dear Sir,

I am absolutely surprised that I was made that transaction (forcefully done by your customer care representative) on 28th Nov'09 and logged my complain on the same day by phone and email both. After that I got in touch with you everyday by phone and email both regarding the same matter.

How the order was dispatched before getting punched ??? (marked green in may mail dated 28-Nov-09).

Though today your customercare representative informed me that the order is cancelled: my complain no is 243244.
Order no[protected] should be cancelled and the money will be refunded to my corresponding credit card account

If my order (ID:[protected] is not cancelled I will go to consumer forum, human rights and also higher authority.

Thanks,
Angshuman
Response <[protected]@indiatodaybookclub.com>
12/01/2009 11:44 AM

To
<[protected]@chembiotek.com>
cc

Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me

Dear Member,

We thank you for your mail to us.

With reference to your mail, we would like to inform you that your order has been dispatched from our side; it is not possible to cancel your order.

Please not your Membership number for your future reference: ITBC09172787

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to mail us or call at our customer care[protected] or[protected] toll free).

Thanks & Regards,
Dominic Savio,
India Today Book Club

From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent:[protected]:05
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: Fw: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me

Dear Sir,

Sub: Need email confirmation regarding cancellation of order:[protected] and dispatch status of order:M-COMMERCE/0GA[protected]

As I was asked by your customer care representative to call you again on 30th Nov'09 regarding the cancellation of my order (ID:[protected], I tried to get you at [protected] and just now (10. 40 AM) I get in touch with one of your customer care representative named Ms/Mrs Priya Srivastava over phone and she informed me that my order ID:[protected] is already cancelled and I will get the refund in my credit-card account within 2-3 wks.

She also mentioned that order no M-COMMERCE/0GA[protected] is already dispatched and will be arrived to me shortly.

If so, I am very happy with your customer-care service, but still I need the confirmation through email, regarding the same matter.

Thanks for your cooperation.
Angshuman

----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 11/30/2009 10:40 AM -----
Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS
11/28/2009 03:56 PM

To
<[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com
cc
[protected]@mail.com
Subject
Urgent!!!! . Cancell order- ID:[protected] ...Fraud with meLink

Dear Sir,

I am Angshuman Ghosh, working as a scientist in chembiotek (TCGLS company) involved in innovative research. As we don't have enough time to go for shopping we usually do it via internet.
This is the first time I faced such fraud from your company.

Let me come to the details.

I attempted to get reebok fitness kit from your Indiatodaybookclub on 24th Nov'09.
1. At First, I tried to place my order in the following address ( My residential address):

Angshuman Ghosh,
Bhawani Complex, Block-Q, Flat-1A,
Krishnapur, Kolkata-102.
Mob NO: [protected]

The transaction was unsuccessful and there was no debit from my CITY BANK CARD ACCOUNT.

2. Then, I tried second times with my office address as mentioned below.

Chembiotek research,
Block BN, Sec-V, Salt lake, Kolkata-91.
Mob No: [protected].

The transaction was successful and there was a debit of Rs. 2298 from my same CITY BANK CARD ACCOUNT.

Today (28th Nov'09) I got a phone call from your indiatoday bookclub ([protected]), A lady named Miss/ Mrs Ritu informed me that there was some problem with the internet so the amount Rs-2298/ was not debited from my credit card and I have to go through a procedure by my mobile phone so that the amount can be debited from my account and then the order will be done.

I repeatedly asked that lady that my order is confirmed and I got an email from the concerned department regarding the confirmation. So I don't want to go for further any transaction from my credit card as because she might be wrong and there might be same transaction twice for the same product.
But the lady confirmed me that there was no transaction for my name with indiatoday book club and she again confirmed that no order is there with my mobile no also.
More over If I pay twice for the two same order that and if I make complain one order will be cancelled and the amount will be refunded to my concerned creditcard.
I went through the transaction and asked her name. The lady asked her colleague that whether she will say her name or not...this make the doubt to me regarding the transaction..and the lady just said her nickname Ritu (or false !!) and the order no ID:[protected]!!!! and dropped the phone.
I think its not a hard task to you to identify the lady who made the transaction.

I called to citibank customer care and they confirmed me that both the transaction are valid with the same amount Rs.2298/. That means the last transaction was carried out by me, giving me a wrong information, to promote sales.

Instantly I called back to Indiatoday book club at [protected] and they informed me to give the complain at another no: [protected]. I called to that no ([protected]), Mr. Indrajit Sen was there and he listened my problem, and asked to hold the phone for a moment and after that he informed me that today's order yet not punched so make a complain via mail to [protected]@indiatodaybookclub.com. Now I am doing it so.

As today was holiday I was in my home and the trailing mail was in my office login so I come to office to get the details and to mail you.

I would like to request you to cancel the today's order and make refund the amount to my citibank credit card.

And also take necessary action so that this type of fraud again can not be done by your employees. As this type of online shopping is done based on customer caring service, such type of incident will loose your goodwill and ofcourse will loose your customers.

Thanks and regards,

Angshuman Ghosh
<[protected]@indiatodaybookclub.com>
11/27/2009 01:05 PM

To
[protected]@chembiotek.com
cc

Subject
Order Confirmation from India Today Book Club

Dear Angshuman

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 2298 and Order Date is 26-NOV-09. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

View replies

Krunal Patel

from Chennai, Tamil Nadu

indiatodaybookclub — Refund of payment against cancellation of order

I got the call from indatoday book club on 27th April 2009. And on 29 th I have booked holiday package from my creditcard.They have have said within 10 days I get Parcel. But I got that parcel after 21 days. So I have not accept it and sent back on the same day as per their instruction on customer care no to cancel my order.

Then I have sent 3 mails for Refund but till date I havent received my payment.

Pls do needful

getlouis

India Today Book Club — Non-refund for the cancellation of Order

Sir,

I have placed an order with India Today Book Cub on 25th Feb 2009 The order number is: [protected]. Immediately a day after I made a request to cancel the order. I was told that the delivery of the product is done and I will recieve in 1 week. After number of mails and calls to customer care (which made me to wait more than 1 hour everytime I call) I was told that the order is cancelled and will get my money back in 15 days. Its been 5 months till now I could not get my money. As I have made the purchase thru a credit card I have to pay the interest un-necessarily.

Please help me getting my money back with the interest I need to pay to ICICI bank.

I have gone thru consumer complaints and I found more than 2 thosand complainsts against this. Please take necessary action against this Fraud company and close this company coz many people are victims for this.

I have already placed a complaint, till now its not resolved
http://www.consumercomplaints.in/complaints/india-today-book-club-c155913.html#a...⇄

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Vide your invoice No. ORA[protected] & ORA[protected], I purchased two set of 12 books in Aug 2009. But despite of my requests I could not get free gift ( i.e. Free One Air ticket and Holiday stay) so far.
For your ready reference i summarised as under;
1. as regard Air Ticket is concern I have submitted gift form to Bigcity but so far could not receive ticket.
2. further there is no response in respect of Holiday stay in Three / five star hotel as specified by you.
On the basis Unique Number i have downloaded the form and submitted to you Banglore office. But could not receive Air ticket and Holiday stay.
Please look in to the matter and arrange to send me Air Ticket and Holiday stay per return of post.
Pl expedite.
K K Seth, Central Bank Of India , Court Road, Saharanpur

View replies

G. Gururaja Rao

from Jalandhar, Punjab

Personal — Non confirmation of order and information about free gifts

Yesterday I had lodged a complaint regarding non-confirmation of order wI made on-line. The payment was effected thoguh ICICI Credit Card No. [protected] on[protected]. So far you have not confirmed me the order and free gifts. Try top give reply immediately.

G. Gururaja Rao

Ramakrishna Yellamraju

from Pune, Maharashtra

indiatodaybookclub — Non-receipt of free gift

dear sir,
my uniqueno. is[protected]A[protected] and my itbc mem.no. is 08653867 and the invoice no. is ORA[protected].i could not open the Web site given in the claim your free gifs form along with the CDs.

venkata_seshukumar

from Delhi, Delhi

claim for free gifts — how I can get the claims i.e.free gifts

today i have received the vpp and as per you calim form I have opened your site but from step-2 to step5 how i can complete

Ashok Dubey

from Pune, Maharashtra

Dear Sir
I have not received free gift(i.e.Rebock volet and key chain and holiday voucher). my mBR no is ITBCo8787053 and ORA[protected]. apart from this I have received a CD with lot of scratches and a sticker pased on it. this not at all is good system. where you do not provide complete things at a time.
thanks.

sksahoo

from Saharanpur, Uttar Pradesh

Free gift — Non Receipt of free gift

Sir,
I have received the ordered Soor Saaz aur Taal pack of CD(s) under invoice No.ORA[protected] DT 24 Mar 2009, order No.0GA[protected] DT 24.03.09 but the free gift as assured is not sent which may be sent immediately. There were no such conditions but now I am told to claim the gift within 60 days ? Why this double standard and why one has to claim and wait ? This is not expected from India Today which has so much reputation. They are just ruining their image and loosing the trust . Atleast I will never respond to their offers in future.

sksahoo

from Saharanpur, Uttar Pradesh

As we look back to the economic scenario of India, Sh Manmohan Singh did fit to lead the country and with the help of Mr Montek Singh, Mr P. Chidambaram etl he successfully guided the country. He had nothing to loose and the way he handled and completed his term is admirable but India needs a strong charactor like Advaniji, now. He is in such a position that now or never, so far as his age is concerned.People are calling him the iron man but I donot agree. There stands tall Sardar Patel and nobody is nearer to his status, character & courage. Let Advaniji rule this country at least for 2-3 years.

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