[Resolved]  Loop Mobile — SMS Pack

Address:Mumbai Suburban, Maharashtra

Loop mobile deducts Rs.44 every month from my account for SMS44 pack without any instruction or prior information.
I want that money back,
I mailed this matter to mobile company, but they denies to refund.
I feel I have been cheated by mobile co.
in category there is no name of Mobile service
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Loop Mobile — Sms plan

My contact no is [protected].My name is Mitesh Parmar.I have activated the sms plan(Sms 27) as on dated 6th of aug 11. But i have charged for every msg from my main balance. n i had registrd N of complaints in the concerned companies which left with barred hands.
Send UNSUBSMS44 to 50505
maybe you wont get the 44 back, but atleast no money will be deducted on monthly basis from now onwards. Sending this sms to 50505 will deactivate your monthly pack, I have also started the sms pack today, and they have mentioned it on their website that the pack will be auto renewed every month.. so its really not their fault, they had mentioned it.
I support
I am loop mobile user from 4 years...now it was very bad to say that I am going to stop using this service bcoz of its more charges of sms pack first we are getting 3000 sms in 51rs pack and now just 300 and after that 15paise will be charged in local and for national extra tarif so I am not understand why it has been happen bye to loop mobile from my side...
now this is worst.. loop have to change the current plan of sms pck to previous one of rs 51 in which we use to get 3000 sms...

rather i am planning to change the service from loop to aircel..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loop Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    536
    Pending
    0
    Resolved
    197
    Loop Mobile Phone
    +91 22 2844 0800
    Loop Mobile Address
    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
    View all Loop Mobile contact information