Loop Mobile Complaints & Reviews

I had called lot many time to customer care regarding the charges added in my bill against "vas" every moth. From last 6 to 7 months, i every moth called for refunding my money charged against vas. From the month of aug 2013 i had paid rs.425/- for value added services.Please refund it back to me.As soon as posible....

My Name is Shaikh Mubasher Aklakh I was Using a loop Mobile no[protected] which was registered on my uncle's Name : Shaikh Salim Ahmed. I am a customer of loop mobile from last 2 years. my average bill til aug-sep 2013 was between 200-350 per month but from sep-Oct 2013 they were sending wrong bills & showing un used usage in the bill the i have taken an Internet plan of rs 57 rs in which they promise 500mb but when i have checked...

my loop mobile number is [protected].in the past months i am getting my loop bills very high due to a service called as special number under category value added services...i was not aware of this thing and it was not activated by me...i have spoken to customer care and have deactivated it and i expect no charges to be deducted from my account from further future bills or i have to take action against it....

my loop mobile number is [protected]...from the past 3 months i am getting my loop bills very high due to a service called as special number under category value added services...i was not aware of this thing and it was not activated by me...i have spoken to customer care and have deactivated it and i expect no charges to be deducted from my account from further future bills or i have to take action against it...i have spoken to a customer...

my loop mobile number is [protected]...from the past 3 months i am geting my loop bills very high due to a service called as special number under category value added services...i was not aware of this thing and it was not activated by me...i hav spoken to customer care and have deactivated it and i expect no charges to be deducted from my account from further future bills or i have to take action against it...i have spoken to a person called...

On 18th Feb'14 we have purchased 2 new loop post paid Sim([protected], [protected]). The loop co. representative Mr raj and Mr mudasir came to our room and sell those Sim with the assurity that the Sim will be activated in one day of time. I paid them 700/- for 2 Sim.
Since that day I was following up your 2 representative for Sim activating, raj no. is getting switched off from first day and Mudasir is continuously disconnecting...

I am really disgusted withe the service. You guys have cheated me and you are a fraud. All you want is to take money from me. I have spoken n number of times with regards to the billing plan which i was given in the year 2010. I have been using this plan ever since. none of your documents that i have which is your bill that i receive on a monthly basis talk about this plan expiring after a year and then you charging me on a monthly...

my mob no [protected] bill which i recd today shows a levy of 447.5 for GPRS calls. i have taken a simple 99 rental plan for this no., and have never asked for gprs/internet services on this no. in fact i had taken an internet conn for my cell no [protected] just for 1 month and i have logded a complaint on 5 march as i am not getting connection for same, and i have asked loopmobile to disconnect my internet for this no. it is just beyond...

Dear Sir/Madam I would like to inform that I had taken a loop mobile new RVP 199 monthly rental plan in the month of January. The first bill was generated on 1st February of Rs 185/-. But the second bill which is generated on 1st march is Rs 1844/ . Which is huge amount for me, and i, m not able to pay this much amount. Even i, m not use my monthly rentals facilities that have given in the plan. This is wrong intention to make a customer...

I am Pallavi Patankar - [protected] online recharge of Rs 10/-, on 2-Mar-14 don't do any call then my balaance is deducted same thing is happening in today it means on 6-mar-14 voucher recharge of rs 10/-, call to customer care also he just told i will deactivate all services on your phone, This thing happing in last 2-3 months, no one take proper action on that Kindly take proper action other than i will change service provider...

i have availed internet mobile data on my loop mobile no [protected]
right from day 1, i cannot check a single email (yahoo mail) and i could not download a single image or video on whatsapp.
and now since past 4-5 days i cant get anything, not even the written messages on whatsapp
the mobile data icon lights up but no messages download
and why i couldnt download a single image or video on whatsapp is a mysterybr...

mobile no [protected]
statement period 23.01.2014-22.02.2014
atatement number[protected]
statement date 23.02.2014
special number: 04.02..14 MBounce @ Rs9 99

04.02.14 MBounce @ Rs9 99
04.02.14 [protected]@Rs9 99
18.02.14 [protected]@Rs9 99
18.02.2014 value [protected]@ Rs 50
Total special number 446/-
kindly explain the reasons for the above charges .Kindly justify...

With regard to the bill dated 07/02/2014, customer id 1597008, mobile no. [protected], value added service charges of rs.179 has been added .Details are given below 28/01/14 -> M bounce games @99 4/02/14 ->Value pack @50 4/02/14 ->Value pack @30. These has been done without my intimation.Kindly cancel these services and refund the amount of rs 179....

I am using Loop Mobile phone no. [protected].


Yesterday, I suddenly received two separate e-mails from
Loop Mobile that I have not paid bills for mobile no. [protected] and [protected], both cases Rs 394/- each. I immediately had a talk with Loop Customer care executive, named
MUTABBIR M that these numbers are not for mine, and I never taken thesenumbers, then they informed matter will be look into and issued...

My name is Sufiyan Mansuri, my number is [protected]. I have done online recharge on loop site on[protected], 12:25:52pm of rupees 120 full talktime but i didnt get full talktime as i viewed in your loop site . I only got 104 rupees so im logging a complaint as i talked to your loop customer he said logged a complaint and mail to this site. So i hope your making my deduction of rupees 16 that i will get refundable from your side. Thank...

Whomsoever it may concern.

Since last 1 month (Dated- 21st Jan'14 ) I am continuously calling these Loop mobile customer care executive, none of them are able to solve my ""QUERY'". Some stupid MASALA jokes has been activated on my number without any approval as I recharge they start deducting my balance for this nuisance. Look m fed up calling you people again & again. It's high time being...

Dear SIr, I have already submitted complaint in consumer forum for post paid to prepaid conversion.My phone no. is [protected].Still no action taken by Loop mobile in spite of contacting loop executive several times on toll free no..Their support is poor and they disconnects the line frequently.After giving complaints they always say that our representative will call.but nobody call and they always say your phone was unreachable or you...

I was using post paid mobile No.[protected] & [protected], but I wanted to change the option to prepaid. I started the process on 17 Dec 13 and keep on running behind loop galleries and submitted all the concerned documents and bill paid by me as and when loop asked .

After on month when I got fed up with loop I requested for closing the Mob No. Loop service is very pathetic, all stupid fellow are sitting in all the galleries....

Dear Sir/Ma'am, My Name is SAMIR S KAMBLE, Mob No. [protected]. My DND is activated from 16th January 2014, still I'm receiving unnecessary sms from most probably numbers I.e, LM-651000, LM-658888, LM-650505, LM-658800, LM-655435, LM-650502, LM-655315, LM-653456. From this Numbers I'm getting countinuosly daily 10 to 15 messages. Request you to solve my Query as soon as possible. Regards, Samir Kamble...

Dear Sir, I am having LOOP PostpaidNumber: [protected] .I want to convert it to prepaid number I went to Loop mobile gallery several times, they accept my request by giving Some Request No and and told me that I will receive verification call. After that I Didnt get any Call for the verification.. But they are saying that My phone was switched off when Verification Dept. had called me.. This is really false statement.because.. I had not...