Loop Mobile Complaints & Reviews

I am a customer for LOOP Mobile from past 8+ years . But the service has been degraded from years. They call them selves as Mumbais No 1 network. But doesnt seem to be true. All fake promises. I have wasted a lot of money with this service provider.
Below are the issues I am facing always:
1) They disconnect the mobile phone without prior Notice
2) The customer care is not at all educated
3) The system from customer...

I was took the loop mobile service, but after few days my SIM card was lost & i had registered complain to block the SIM & i have cleared that i'll pay my used rental bill & i want deactivate the SIM card service.

But some of the loop mobile dealership is forcing me to use that number service but i have cleared that i don't want to use that service, again the dealers are irritating & forcing me to...

Hi,

My account number is 6.118068.10.00.100007

My service was disconnected again.
The reason i was given is, My due on the previous bill of around Rs.250 was not paid.
As you can see, I have paid over Rs.1000 last month.
I checked by calling 198, i was told that My rental was Rs.549 per month and there was a Internet pack activated for Rs.299 per month.
I have no idea who activated...

My account number is 6.118068.10.00.100007

I realised in less than 2 months that it is a big mistake to move to Loop.

I'm given a 500 Rs credit limit but I'm on a Rs.549 per month plan.

I was told i would get 1500 mins of calls (Local an STD) free per month.
I was not informed that I have to pay for the calls I make and the free minutes will be deducted in my bills.
br...

Dear sir, i am Prashant k.mhatre, i have a complaints to register againts Loop mobile services. the complaint was in my post paid number ([protected]), bill amount of rs-160/- for the month of june. i made a call to customer care for my bill details. they said you had a extra charge started from this month ie rs 49/- for national roaming. i said that why you had started this services to my cell number without my prior consent,they reply that...

Hi my name is Vaibhav n. jagtap residing in ghatkopar .i am studying law in d.y. patil law college . knowing the rights of a consumer i thought this was the best way to get this issue in the eyes of the public and hope for some solution for my harrasment. i m a loop mobile customer for about 8 months . i received a bill stating a usage of rs 2554 in 2 days time on 14.3.2013 this usage was incurred under the VAS (value added service)...

my mobile no. is [protected]. i am using postpaid connection of Loop mobile from last more than year. now in last month bill they charged extra charges of 366 Rs (Internet calls) i called customer care for confirmation they told me we will back with details. they never called i again called & asked for the details as well nail them regarding that i never used internet connection even i never keep on data setting on my cell. i just told...

Hi,

I ported my mobile from idea to loop. At that time I clearly said that I want to have 2B-99 rs plan for internet as I had the same plan. Even repeatedly telling to the loop guys it was not activate. Now my mobile bill went to 2500+. You guys disconnected my cell and I lost contact for a day.

Now as usual I called to the customer care where I was told to pay 500 and give my complaint to the Loop galary. I...

On Wed, Apr 24, 2013 at 1:16 PM, Pankaj Baradia <pankaj.baradia.[protected]@gmail.com> wrote:
Dear Loop/Media Authorities,

I would like to notify the following illegal/unfair practices by LOOP MOBILE to your notice:

1st Contradiction: Unlike as quoted by you, since the 2nd week of April 2013, the referred number ([protected]) has NOT been on roaming..I don't understand how the bill jumped from INR...

Mr Tushar B. Waghmare Mobile no. [protected]
I have told your customer care assist plenty of times to deactivate my BIS 399 plan which is accessed in blackberry handheld but still your people has not done it and have charged me again for the same plan i have spiked With Mr. Dhananjay, Mr. Hashim, Mr. tanmai, Mr. Maqsood Ms. kalpana, Ms. Mehjabeen S Mr. Nabil K. Mr. prakash. for the same. and please credit my amount of Rs 399. and deactivate...

i was using loop sim card from last 6 years, due to their recent unsatisfactory services i was planning to port my number to other service provider and for that i requested LOOP Mobile Services to proceed futher but after 2 days i got one message from them, that your proper documents are not with us so we are deactivating your sevices and finally they deactivated my service on 25/3/2013. Now, if they were not having my proper documents they...

I have purchased Loop prepaid sim card [protected] at cost 100 Rs. On 2 April 2013 after submitting the required documents (photo, address proof, ID) . Now its about 12 days ,still Loop company not activated my prepaid sim. I didn't get proper response on their no. [protected], [protected], [protected]. The company didn't responded about the reason why they have not activated the sim too. Please activate it soon. Thank you
My...

Loop Network one of the Worst network I have ever used, they are tottaly deteriorating with the service day by day. Hence, because of this reason I decided to Port out to Vodafone Network. I was a Loop Network user (My Bad) Since past 3 years. The day when I decided to Port out they started showing their true colours.

Vodafone guys submitted my documents to Loop (as a normal procedure while Porting). However, Loop sends me...

I M MR.NELSON .L. ANDRADE FROM DOMBIVLI,THANE I HAVE THREE LOOP MOBILE CONNECTIONS WITH ME BUT THERE IS ONE CONNECTION WHICH IS ACTIVATED BUT DOES NOT GET OPERATE IN THE HANDSET, SO TO UNDERSTAND THE PROBLEM I VISIT LOOP MOBILE STORE IN DOMBIVLI BUT THEY DID NOT GAVE THE PROPER ANSWER.SO TODAY ON 12TH MARCH,2013 I CALLED LOOP MOBILE CUSTOMER CARE CENTER ON 198, THEY TOLD ME TO VISIT THANE GALLERY FROM THE COMPLAINT BUT AS I STAY IN DOMBIVLI...

I have bought a New Connection of Loop Mobile Prepaid my mobile number is [protected] they offered me 1GB trunet GPRS free but I dissappoint by the speed of GPRS I got only 0.6k/s to 1k/s some times only I have registered complaint in 198 but there is not any satisfying result for me so I kindly request to them who thinking for buying Loop Mobile prepaid...

Dear Sir / Madam,

I have been using loop mobile for 4 years. It's always been a network problem with a loop so finally I decided to Port out of the loop. Yesterday 16th Feb 2013 I called customer care and I asked them how to port out they sent me information and I applied them with the request that I want to port out. After that I got a reply from loop mobile with the port no., today 17th Feb 2013 I got a call from loop...

Dear Sir,
My no. is [protected]. My last recharged was i think 1st February the amount of Recharge is 30Rs.But my account in 3Rs and So on As per my knowledge i have 4-5 calls during his period & I have gone i mohd.ali road branch gallery but i have not give the proper information.

Plzzz Sir I hope my balance is credited in my account.

Your Customer Sir
Shaikh Sufiyan...

Loop mobile has sent the incorrect final bill for 4 days, from Dec 17 to Dec 20, 2012 amounting to Rs. 246 in which the internet rental is charged for Rs. 99 instead on pro rata basis. Also fixed rentals are charged are on higher side. My Cutomer Id is : 2235130,
statement number is : [protected] and my mobile nos is [protected].

Their collection department is following up and pressurizing for payment. Request to...

Total of 150 Rs deducted from my account. Reason given by the company that SMS sent by me was wrong so a service that i wanted (internet activation) cannot be activated but they activated a new service (caller tone). If my SMS is wrong how can any service get activated? Beisdes 75 Rs was cut twice, reason accoridng to them I sent the message twice, which is not true. Besides, if one service is active on the phone how come it be activated...

My number is [protected] and i have recently migrated from prepaid to postpaid and where I am using Super Value 99 plan which has 200 minutes and SMS free and 1 GB GPRS free. Now my credit limit is set as 750 by loop mobile. Exucutive from loop mobile care has said that all these free bees will be charged initially and then settled when the bill is generated. I have used 60 MB of free data and my 90% limit is already elapsed. Now if I use...