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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
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197
Unresolved
339
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+91 22 2844 0800
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+91 98 2109 9800
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Mumbai
Mumbai City District
Maharashtra
India
400064

Loop Mobile reviews & complaints page 12

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M
milkysangoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monthly auto renewal pack activated still balance gets deducted for internet usage.

Address:Mumbai City, Maharashtra

dated -29th jan 2014. Dear sir, I milky sangoi bearing loop no as [protected].I have been using an auto renewal pack for Rs.57 valid for 25 days which was activated on 27th jan at 20.15 pm for which i was sent confirmation sms.After which i was holding balance of Rs.290 something after deducting for activation.hence after for each and every usage of internet session i was charged stating that 0 kb.left. To this i asked to launch a complaint...
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Address:Mumbai City, Maharashtra

hi this is ashish singh cntct nmbr.[protected]. i ve been trying to reach the loop mobile customer care nmbr 198 nd [protected] 4 the past 6 days bt m unable to get through.i m being charged excessively 4 services that not even required by me. i had a talk with a person 4m the loop porting dept on [protected] bt its been completely useless talking to them. Loop mobile people used to cal me thrice a day when i said i m interested in porting...
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Shaikh Haris
from Pune, Maharashtra
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Delay in converting from postpaid to prepaid again

Address:Mumbai City, Maharashtra

Sir,
I was having LOOP Prepaid Number: [protected] then Before 5 to 6 months I have Converted into Postpaid But Iam not satisfied with the bills... I cant Bear it, , I had Visited Loop Gallery and given the request that I want to Convert my Number into prepaid again... they accept my request by giving Some Request No. After that I Didnt get any Call for the verification.. But they are saying that My phone was switched off when Verification...
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friendaltaf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS Charges levied which I don't use

Address:Mumbai City, Maharashtra

Dear Colleague, I was using loop mobile number ([protected]) since for long time and thought to take 2 new postpaid number ([protected], [protected]) for incoming calls as I was having a requirement. So I take 2 new postpaid number of Rs 49/- package each just for incoming and for the intension of having free calls to my old number also which was there in the Rs 49/- package. Within 10 days I recieved a message from Loop Mobile that you...
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prashanthate
from Mumbai, Maharashtra
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poor GPRS data service

Address:Mumbai City, Maharashtra

Resp. Sir/Mam, My Mobile Number is [protected] of Loop Mobiles. I purchased Trunet75 plan last month. From the same day I having no data service regularly(not continuously). Data service provided by company is irregular and very bad. Even full GOOGLE images search page also not opening from my mobile. It happen anywhere though I am at home or in open place, at good locality or at poor locality, in full network or poor network. Please help...
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Deepesh T
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received messages from 51000 (Cricket Score)

Address:Mumbai City, Maharashtra

My Name is Mr. Deepesh, My Prepaid mobile number is [protected] (Loop Mobile, Mumbai.). I always receive messages from the number 51000 of cricket score which creates a lot of disturbance & sometimes also deduct my account balance. I have been complaining for months, (I don't have previous details)
I have repeatedly tried to deactivate this service but still keep on receiving messages from the same & my account balance...
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Nilesh Ghare
from Mumbai, Maharashtra
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Mobile service disconnect without any solution

Address:Mumbai City, Maharashtra

My self Nilesh Ghare i am using loop mobile network ([protected]) from last 5 years which is register of my wife Meghana Jogal. I have postpaid connection every time i pay bill before expire date. Before 5 Months back i took Nokia 720 Handset replacement of HTC Andoride. My internet pack is active but last 5 month i could not use internet connection reason is because of my handset change still i paying internet activation amount without any...
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mahindra mandre
from Mumbai, Maharashtra
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Balance issue

Address:Mumbai City, Maharashtra

This is Mahindra i am a loop user my no [protected], there was there was a problem in prepaid voucher card the 14 digits were not so visible to get the voucher, is was just 30 rs voucher, so i called to loop customer care no, they suggested to visit the gallery, i visit the gallery 3 times but til now nothing is happened, i thought i am cheap to ask my 30 rs voucher but they are more cheaper than me to return my money i hope u r getting my...
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prashanthate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suffering for silly mistakes done by mobile company officials

Address:Mumbai City, Maharashtra

Resp. Sir/Mam, I am using mobile No. [protected] from year 2006 of LOOP MOBILE. It is on my name. But two years before I converted the service postpaid to prepaid by submitting new document with my service ID cards copy. The No. converted to prepaid. Today I went to Loop Gallery situated at Md. Ali Road, Mumbai to get a microsim, but the official told me that the card is not on my name, but address is same. The official showed me name...
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R
raise
from Mumbai, Maharashtra
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PORT COMPLICATIONS

Address:Mumbai City, Maharashtra

I HAVE BEEN USING 2 LOOP NUMBERS PAST 2 YEARS NOW I WANT TO PORT OUT BCOZ I M UNHAPPY WITH D HELPLESS BEHAVIOUR OF D COMPANY. BOTH MY NUMBERS HAV SAME PLANS N R GIVEN FOR PORT OUT AT D SIMILAR TIME. ONE OF MY NUMBER IS SUCCESSFULLY DONE N FOR MY OTHER NUMBER THEY SAY TAT I NEED TO GIV A PEQUEST B4 2 MONTHS I.S CONTRACTAL OBLIGATIONS. M FACING A SEVERE PROBLEM AS MY CALL COUNT IS TOO HIGH BETWEEN THIS NUMBERS. ITS D MISTAKE OF D COMPANY N...
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Address:Mumbai City, Maharashtra

I riddhi shah ma mobile num is [protected] .my 57rs has been deducted by coz of renewal of plan evn evn I did same recharge n den 57rs has been deducted and nt evn a single msg cme.i wnt my money refund anyhow.and ya wen I tried to call ur customer service four o[censored]r agents disconnected my call and 1 agent name is amer..evn al four of dem r sounding lyk dey r slpng or drunk is tis d way to attend customers.i hav nt seen such poor sercive from...
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Neha P doshi
from Mumbai, Maharashtra
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Rejected to port out

Address:Mumbai City, Maharashtra

Respected Sir, I'm Neha P Doshi, Dob-13.10.1980..I hv been an active member of loop network since the past 3yrs..Lately I'm terribly disappointed with the netwrk services provided from your end..inspite of repeated complaints its bn to no effect..also 3g services are not provided nor the 2g services provided by you are competitive, affecting my work..since the past 3 weeks I have proposed a request of porting out..and inspite...
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sangeeta sahu
from Mumbai, Maharashtra
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Deduction of Main Balance without any reason

Address:Mumbai City, Maharashtra

Respected Sir / Mam, My mobile number is [protected] registered in name of Sangeeta Sahu. Complaint is regarding deduction of main account balance from mobile. Company has deducted amount of Rs. 7 without our knowledge and also their customer care executive are not entertaining us for the same. We have not requested to customer care to start any service and neither we are aware if any value added services has been started without...
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shahpratik
from Mumbai, Maharashtra
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faulty promises

Address:Mumbai City, Maharashtra

Dear sir, i was a prepaid customer and i got a call from your executive proving me super 99 plan ..in which he told me i will get 200 local mins 200 local/national sms and 1 gb internet ..i demanded 400 local mins and rest sms and net same ... i got call back from that person saying i have send a mail and i have got conformation ... but i hav still not got that 200 local mins extra and that person is nt picing up the phone his name is SAGAR...
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dashmeshproperties
from Mumbai, Maharashtra
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Loot Mobile is the correct name for Loop Mobile

Address:Mumbai City, Maharashtra

Hello, I had opted to change one of my mobile numbers and port to Loop for a 49 Rental Scheme. I never used any internet plan or opted for anything and they have started to send me bill of Over Rs. 300 for a single month use. I spoke to someone from their customer service desk who promised a call back from senior which I have not yet received as he was not sure what he was talking and not able to answer anything I was asking about....
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RAJENDRA BHASKAR GAIKWAD
from Delhi, Delhi
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Not giving correct Mobile Porting Code by Loop Mobile Co.

I am advocate and my name is Rajendra Bhaskar Gaikwad. I have taken mobile services of Loop Mobile. I have requested to the Loop Co for mobile Porting Code under my request No.LM589339 for my Mobile No.[protected] as I have to change the said Co. due to not having 3G services and to avail mobile services of Vodafone as they are having 3G services. However, the Loop Co. is passing time and not ready to give correct Porting Code to the Vodafone...
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Address:Mumbai City, Maharashtra

My name is Babu Vithoba Vajarkar and my loop mobile number is [protected]. On my number some value added service was activated without my knowledge because of which my mobile bill shoot up like hell. First my outgoing services were stopped when it exceeded Rs. 1000. This put me in inconvinient situatiin. The service was restored after making payment of Rs. 1000. Again at the end of the month I had to pay Rs.550 more as monthly bill payment....
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A
axcman420
from Mumbai, Maharashtra
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Been getting Edge drops no connectivity

Address:Mumbai City, Maharashtra

I have complained and called a lot to your customer service providers even went to the gallery all they say is it will be taken care in 4 working hours and nothing happens i have been associated with this company for 12 years n maybe more very sad to see such unprofessional service don't know who to talk to even the technical team seems not to know their job. i don't get call backs instead ii am told as a customer to call the technical...
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nandini@1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted SMS

Dear sir/madam This is to inform that follwing message is repetadly received to my no [protected] from last 6 months I neither order such type of pack nor done any transaction .since this is service message i am unable to reply AM-Dishpy "AM-Dishpy -Dear smt Surabhi s Mujumdar Rs.294 received towards recharge of your super platinum pack under traxn no[protected].keep stb on for your smooth updation" You are therefore requested...
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MVM
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mob.no.9322729911.com, 4 total fraudulent practice of ur people, ur corporate office.

Address:Mumbai City, Maharashtra

still i have not recd.any feedback fr.your side, pl.take fast and strict action against this fraudelent corporate people.
they misguided me, they fraudelently mislead me and ported my no. from vodafone to loop by offering lifetime inernet facilities, isd packages by convincing on mobile and this people cheated me.
i request to pl take urgent action on corporate office peoples.their names are 1.sheetalmadam, 2.priyamadam. 3.megha....
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