Loop Mobile Complaints & Reviews

I, Mayuri Palan, My Loop-Mobile No. is [protected].
Am Facing A Lot Of Problems & Inconvenience due to your Poor services.
Without My prior permission 2plans are activated by your side & my balance is deducted by Rs.74.
1st plan is of Live Aarthi for Rs.44 & 2nd Plan is of Antakshari for Rs.30..
This is Not the First time that my balance is getting deducted but its my mistake that I'am reacting...

I am a Loop Mobile Customer since 2008 and My Number is [protected]. Loop Mobile has been very inconsiderate from the outset, and I have faced a number of balance deductions in my account due to no fault of mine. Services are pre-activated without any intimation and the balance is not even refunded. Recently, I have faced 2 deductions worth Rs. 20/- due to no fault of mine. I had unsubscribed the SMSD10 pack on[protected]. But the pack was...

Their Plans are made up to cheat people. They offer plan like press *121# and opt for the plans. If you opt the plan then your money gets deducted automatically. But no credit (as offered in plan) given for that plan. Once you go to complaint, even customer support people do not understand & they keep you on hold for long time (most of the time keep you on mute, so you disconnect the call automatically) they always give you one answer...

Respected sir,
This is reference to lodge a complaint against loop mobile shop in parel which is selling inter calling conection free sim card for rs.175 but its actual cost rs.104 (sim cost.rs 10 plus 1st recharge rs.94)
Pls tk action against dis.
Thanking u...
ur faithfuly...

Loop Mobile has rejected my porting requests to VODAFONE for varied and vague reasons. and their customer service executives are bold and adamant enough to say that they will not allow me to port under any circumstances....

TO
Sandip Basu,
CEO LOOP MOBILE,
28/12/2011



Ref :- Disgusting Customer Service Given, and Uneducated Employee Hired.....


MY MOBILE # [protected] ; Being a LOOP MOBILE CUSTOMER I Had Called the Customer care of Loop Mobile at 01:50 AM of 28/12/2011 to complaint for the pack activated by the LOOP MOBILE without my Consent.
There was a customer care representative...

Hi
I am using Loop Mobile No :[protected] since more than three years.I came to Gurgaon in October which comes in natioal roaming .
I wanted to know roaming call rates( incoming /Outgoing),so I called customer care and asked about the same ( i told executive that I am in Delhi-Gurgaon).According to customer care executive incoming calls are free.So i continued using my card.
When monthly bill come I was shocked that Incoming...

Dear Sir/Madam,

I am Shailesh Jadhav, In the month of march 2011 one of loop
mobile's agent Vijay Gupta(cell no-[protected]) from Jogeshwari visited
me, he explained various postpaid plans to me, I thought of buying one
loop mobile sim and next day gave him my documents i.e one Driving
licence zerox and one photograph. Till date I have not received any
loop mobile sim and I started...

i wanted to register a complaint against Loop mobile sales person i.e Mr nasir his mob no:[protected],
i interested loop mobile postpaid connection, so he call me and take my documents & money but due to roaming reason, i can't activate the connection and next day i call him told the roaming reason and he is ready to returns my money & documents, but 15 days after he is not return my money & documents he done a fraud...

I done the recharge of Rs 200 on 16th Nov but didn't received any balance it is suppose to rs 220 in my account By dialing *110# it shows zero balance transaction id ( [protected]) then on 21st i done the recharge of Rs 60 again balance doesn't came in my account i log the complain in loop for both but i got unresponsive response from loop on the matter call centre people always give the reply that our server is down so plz...

NAME= ZIKRULLAH KHAN
MOBILE NO.= [protected]

PAST 9 MONTH LOOP PEOPLE ARE HARASHING ME LIKE ANY THING. 1st TIME THEY REJECTED SAYING CONTRACTUAL OBLIGATION. THEN THEY REJECT SAYING YOU CAN PORT OUT FOR 3 MONTH AND YOU HAVE TO BE ON BASE PLAN FOR 3 MONTH. THEN I WENT TO THIRE GALLERY IN ANDHERI (E), THEY TOLD ME THAT IT IS AN RULE WE CAN'T DO ANY THING.THEN THEY SUGEST ME THAT THEY CAN GIVE TO ME A 3 MONTH PLAN AND...

On 12 Nov,I called mobile assist for information on scheme for reducing roaming call rates,the lady said to either recharge with Rs.26 or send a msg.I recharged with Rs.26 but the scheme is not yet activated.I have called atleast 6 times for it.
DOC-SR[protected]
DOC-SR-[protected]
DOC-SR-[protected]
The number on which the scheme was to be activated is [protected]...

I have been requesting Loopmobile to allow me to port out my prepaid sim [protected] for the last 2 and half months but they have been coming out with some excuse or the other by not allowing me to portout. They claim that I had opted for some scheme which I did not as I just recharge my sim by paying cash. They have been charging me Loop to Loop service, every month for almost 3 years and I had gone to BPL galleries several times to get...

I had made a recharge of rs.111 on da 1st of oct...i din make ny calls bt my balc gt deducted dat evenin itslf..it was 0.00 by 7 in da evening..i cald da customer care bt they din help me out..i went to the gallery too..bt it din really help me out..They askd me to recharge agn..n agn my 6rs gt deducted..they askd me to deactivate my net for smedays n nt make a recharge..when i went today..their server was down..on da 1st of oct i gt ard...

on 2nd november i was told by ajay on customercare 800 to activate one paise per two second plan.pls sms ACT ONE & send to 50505 only rs 2 will be deducted from ur account.on 3rd november i sms as directed by customercare. but i found that rs 48 was cut from my acount. so immediately called on 800 & talk to vidya ku .she told me that the plan which you want is already activated. but u should not sms ACT ONE for that plan. iwant to...

My cell no.
[protected]
[protected] &
[protected]
this 3 mobile no. was used last 3 years, because of coverage problem in mumbai lowerparel,
we want to shift to other operator, but loop mobile says you will not get portability up to 3 month
My card expiry date is 3rd November, and my number is suppose to gone, there for we applied for portability before
12 days before.
please give...

Dear Sir/Madam,

Normally loop mobile service charged 0.10 paisa per msg but before 2-3 days they send one massage they mentioned that at the time of Diwali festival they charged 1.00 insted of 0.10 paisa per msg.

Every festival time they charged high rate....

Respected Sir,
M loopmobile customer. My no is [protected], on 19 Oct 11 SMS will come dear Subscriber your monthly Rs 98 rental has been applied successfully and Rs 98 dedected from my account.before that i will not received any massage or call. Plan will be activate auomati. than i call to Customer care n ask they will not give the solutation and tell. plz complain on website. Please investigate and return my...

I am Loop Customer for almost 2 years. From last few day i have been frustated and harrasted due to the unneccessary follow up with the BPL customer care. i have observed they are not at all helpful or the excetive that often help the cutomer. The services get automatically activate and are not even cancelled after sending the cancellation request and the amount gets automatically deducted from the account without using or activating this...

I had recharged my mobile with 111 Rs as i recieved the offer of getting full talktime. But when i recharged it they gave me only 96 Rs and told that the remaining balance will be given after 36 hours. I am regularly calling the loop mobile executives for 10 days now but they give several reason that server is down..Please help me in this case.




Thanks & Regards
Khan Azharuddin
[protected]...