Loop Mobile Complaints & Reviews

MY COMPLAINT IS REGARDING LOOP MOBILE NO.[protected]. I HAD TAKEN A LOOP MOBILE FOR RECHAGE BUSSINESS AND HAD A BUSSINES OF RS[protected] PER MONTH . MY DEMO WAS DEACTIVATED BY THE COMPANY IN THE MONTH OF SEPTEMBER WITHOUT ANY INTIMATION .ON ENQUIRING WITH THE DISTRIBUTOR HE SAID AS THERE WAS NO TRANSACTION IT IS DEACTIVATED.THERE WAS NO TRANSACTION FOR 15 DAYS AS I HAD BEEN TO MY NATIVE PLACE DURING THIS PERIOD .I HAD A TALK WITH ASM OF MY...

I had a Loop mobile connection ( earlier BPL ) which i had disconnected in month of April and what ever amount they told me to pay during that time have already been paid and then after few months i get a call saying payment is not paid when we ask for details they dont have any neither any bills are sent when i tell them the connection is disconnected and also sim card is not been working since then they say would get the same rectified...

since sept 6th im registering my complain at d loop mobile cust care 198....
for deactn of a servc called wallpaper...
but der has been no pisitive response from d employees...
my entire balance has been deducted automatically...
evryday im calling d cust care...n wen i ask dem to connect me to higher authorities dey cut d fone...
is dis the way to treat d customers?????
its due to customers like...

I activated TruNET49 plan for getting the GPRS activated on my prepaid Loop Mobile connection on 06/09/11. I followed the settings given for the Android based handsets on their website however the internet did not work.
I called their service centers more than 5 times only to hear that they have sent the settings and I should be getting them in 15 mins. I never got the settings even once. Then I decided to visit the Loop Gallery and...

Dear sir,
Main rakesh Nashiba aapko suchit karta hu ki, mera loop(BPL) number 13 August 2011se number mobile mein insert sim card dikha raha hai. Main aapke loop galary means ke Hanuman Road, Vileparle (E), Mumbai - 57. Yahan jake maine mera sim card block ho gaya iss bare mein bata diya tha, to muzhe wanhase pata chal gaya ki [protected] ye mera naam par nahin hai, yeh number dosre ke naam par mojud hai aaise muzhe bata diya, halanki...

blocking of mobile number portability
I am a prepaid subscriber no. [protected] with Loop Mobile & have applied for MNP to shift to Vodafone but Loop has rejected the request saying that I have some dues pending on post paid which is not possible as I am prepaid subscriber. Inspite of explaining this to their representatives on their call center nos it has been not resolved and is pending since 22.08.2011. Please suggest a...

I am Dr Keerthika.My Loop Mobile number is [protected]. Balance got deducted from my prepaid account on 31 july 2011 and on calling the customer care number 800 they told me it was due to activation of caller tune which i had not done from my end. I sent an e mail to Loop Mobile and the reply from Mr Nikhil Hate states that balance has not been deducted. Also i have been recieving OBSCENE messages such as "download images of hot sexy...

Dear sir,

I am Tejas Shah . My Mobile no is [protected]. on morning of 17th of aug my balance of 31/- rs is deducted for some stress relief scheme.
when i call on 800 (call centre no) they told me that our system is under upgradation & we cant help you now u call after some time so i called later but i got same reply. With in 4 days i have called for more than 10 times but they are telling me that you...

Dear Sir,
I have been unnessesary deducted money from my account. I have been visited 3-4 times to the churchgate gallery, but they taken the complaint, and told me that I will get a call from them, but still I have not got any kind of reversal of charges not any call to clearify for the deduction.

I request you to please see the matter and do the needfull...

I am Yash Shah. I am a prepaid customer of Loop Mobile past 3 years. Currently I have been using the Blackberry Services of loop for a month now. I have subscribed to 199 BIS LITE pack. This plan includes free Mail and BBM with no internet access. During this month unnecessary balance is getting deducted. I don't know why my balance's been deducted. So is the poor Customer Care support. Each time I call them, their servers are down...

Dear sir/madam
my name is SURYAKANT NIKAM, i m using ur PREPAID service from last 3 to 4 years,before 3 months i dint have any problem with ur service i always recomend ur service to my freinds,RELATIVES but from last 1 month i dont know what happen to this Mumbai's No.1 Network(?). u r deducting balance like anything,without my convern & for WHICH i havent taken from u. IT IS NOT MATTER OF MONEY,IT IS MATTER O[censored]R IMAGE ,I...

my name is dhruv ashar. my mobile no. is [protected]. i have just received my mobile bill for the month of july 2011 billing cycle (07/07/2011 - 06/08/2011) in which they have charged me roaming charges of Rs. 266.50/- stated as roaming chargesfor the following dates 29/06/2011, 30/06/2011 & 01/07/2011 for "Kerela". I had already been charged for this roaming in my June 2011 billing cycle (07/06/2011 - 06/07/2011). i have called...

Respected sir,
My self is Hanumant shastri , I am useing loop mobile conection last 10yrs , in which they are providing me caller ring tone service, I am useing caller ring tone at a time one song , they are charging me 15rs , if I change the song they chargeing me extra 15rs per song , since last few year I have changed 21 songs , they charged me per song , and also they are chargeing me stored in liberary 21 song per month...

Applied for Port Out from Loop Mobile vide UPC no. LM 493218 two weeks ago. First Loop rejected it for some trivial reason and made me fill up another form at Vodafone for PORT IN. After 11 days of the submission nothing has happened. The helpdesk refuses to give a clear answer and keeps me on hold for hours. The Vodafone gallery at CD Barfiwala Road, Andheri west says "system is not updated, call up the helpline!" So I am going...

I had activated the SMS44 SMS Pack of Loop Mobile Prepaid. Later I got the sms that it had been activated. Yesterday, I had got a Sms regarding another Promotional Scheme called SMSD10 (500 Free Local and National SMS). The Co. claimed that Info would be provided after smsing SMSD10. I did just the same after activating SMS44. But nothing happened. Later, when i called up Customer Care, they said that the scheme got deactivated. I haven't...

My name is Nitisha Jani my mobile no. is [protected]
I am complaining regarding Loop mobile's caller tune service.
Firstly i haven't requested for activation of caller tune but still they have activated and deducted Rs 15 and daily Rs1 after while complaing they said they will deactivate it within 3 days but its been 10 days still its not been done.I am fed up of calling again & again as half of the time there call...

my mobile no : [protected],
on 30th june2011 at 8:30 pm my amt has been debited by Rs 20 & wen i call on same date to customer service provider around 9 to 10 pm they told that till time ther is no updatation is available plz call us after 24 hrs. wen i do that also they told that our system is down sir call us after few hrs, again i tried that then also same reply & wen i told that transfer my call to ther senior, while transfering...

Sir,

Inspite of repeated complaints and reminders of poor service and poor network coverage for the mobile service, there is no improvement and releive and any improvement in the network area.

I have been a customer of BPL Mobile Service ( now Loop) since about 2003 or so and have additional three mobile nos incuding my wife and my father.

We have tried to write to them BPL Mobile service on...

LOOP WALE CHOR ROZ MERA 1 RUPAYA CHORI KARTE HAI.CUSTOMER CARE KO PHONE KIYA TO KEHTE HAI KI MAINE KOI WALLPAPER DOWNLOAD KIYA HAI.SAALE LOG KO HUM KYA CHUTIYA LAGTE HAI.CHOR SAALE.DE-ACTIVATE KARNE K BAAD FIR SE 2-3 DIN K BAAD ACTIVE APNE AAP KARTE HAI. AAJ TAK KOI WALLPAPER DEKHNE KA MANN NAHI KIYA YE BHIKARI LOG KEHTE HAI KI DOWNLOAD KIYA. CHOR LOG KO BHEEK LAGEGI. HAAY LAGI HAI MERI. BHIKARI SAALE LOOP MOBILE WALE. SAD-SAD KE MAROGE TUM...

Respected Sir / Mam
Iam a customer with loop mobile my mobile no. is [protected]. I am facing a trouble by getting wrong Charges on STD calls i had lodged many complaints but had not got any Resolution and refunds on the matter and Still iam getting charged wrong charges.
I having 10 ka gang plan in which i should be charged Re.1/Min STD,to get lesser call rate i Made a recharge of Rs.17 on 4 June 2011 by which all my STD calls...