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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
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197
Unresolved
339
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+91 22 2844 0800
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Mumbai
Mumbai City District
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India
400064

Loop Mobile reviews & complaints page 19

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S
Sunil Karande
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loop mobile DND service failure

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

This complaint is with regards to the useless sms am getting since last 20 days from loop mobile network. The sms text contains as "aaj hi call karein 55121 par aur apni DIL ki baat kijiye preety aur sweety ke sang."

Though I have activated for the dnd service (do no disturb) with loop mobile, am still receiving such sms. Also I have registered this complaint several times to the Customer...
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S
skgups
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP REJECTION

Address:Mumbai Suburban, Maharashtra

My name is Sanjay Gupta Mobile no. [protected] and had applied for MNP from Loop to Vodaphone 2 months back. I was given MNP code. Within a day or two my MNP request was rejected saying contractual obligation. I went to Loop gallery Goregaonwest near station and stopped value added services running for which contractual obligation reason was given.Again I applied for MNP which was again rejected citing outstanding bill.I paid the bill and...
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K
koilpitchai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of prepaid sim card

Address:Mumbai City, Maharashtra

Yesterdary I purchased one pre paid sim card from a dealer. Eventhough my submittion of all the required documents, My card is not activated till to-day. My card No. is [protected]. Sim No. is[protected]. Kindly activate immediately....
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bankim doshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mOBILE NUMBER MOBILITY

Address:Maharashtra

i had given request for mobile no. mobility for my mobile No. [protected], from Loop Mobile to Vodafone first they reject my request for out standing dues, which I had cleared in fact I had also paid some extra money so they can not reject the application.There after again they reject my application 2 time with one reaone that I am using some extra services from them which was false. I had talk to my relationship manager Ms. Nazma and his...
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S
skygold16
from Mumbai, Maharashtra
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Port out Issue

Address:Mumbai Suburban, Maharashtra

Hi,
I am using Loop mobile(Dus ka Gang) since last three years. Now i want to change my service provider and so i asked loop mobile to port me out from their network. When i called them, they said that i have to be in their 'Base Plan' for 90 days. I don't understand why do i have to be in base plan for 90 days before i can move out?
I am not changing the operator when i am coming to Base Plan, i am just changing...
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V
vdhiraj7
from Mumbai, Maharashtra
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Wrong Information by Call Centre

Address:Mumbai City, Maharashtra

.i wanted to change my plan from 50p per minute to 1p per second. For that i called up the call centre, and the information provided to me was that on Recharge of Rs.36, i will get Rs.26 for Talk time and 1p per second plan will get activated for lifetime. I re confirmed the information today and then i recharged it with 36.
After the recharge, I got a balance of Rs.26, but the plan remained the same. i again called up the call centre...
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S
slvrknight
from Mumbai, Maharashtra
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Rejection of MNP

Address:Maharashtra

This Complaint is in regards with the Mobile Numebr Porting request that is been rejected from the service provider named Loop Mobile. Due to worst network coverage and bad service i was on the urge to switch the service provider to Idea Cellular and did completed all the required MNP formalities and also got a call from the Loop retention Team against which i strictly sticked to my decision of switching over to Idea Cellular. I had initiated...
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J
jatin13
from Kolkata, West Bengal
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network is very loo

Address:Maharashtra

dear sir,
my name is jatin a. parmar i use loop mobile last 5 years,my numbar is [protected]
sir i change my office addrace last 4month and i not got properly network in my office signal is very loo, my office addace is shop no -6 , kakad arcade ,opp liberty cinema,new marine lines mumbai 400 020
i giveen compeln cantenew at last4montht to loop mobile castmar care but no aney...
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M
manjit93
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:Thane, Maharashtra

I am BPL Loop mobile user number [protected].

hi buddy have registered me on your network from I don’t know where. I never asked for your service.

hi buddy is not providing me any service. I am not receiving any calls or sms from hi buddy.

But hi buddy is deducting money from my account from I don’t know like past 4 or 5 months.
Some time you deduct 10 Rs. sometime 15 Rs. What the...
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H
honey nagi
from Mumbai, Maharashtra
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invalid deduction

Address:Thane, Maharashtra

Respected sir,
My mobile network provider is not able to provide me with proper reolution my prblem.
frm last one month am lodging complients in loop mobile(BPL) for invalid service which get automatically renew in my number.The service operator takes my complient and ask me opoligies and refund my account.BUt again and again they start the service in my number and deduct money...
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C
chrispaul
from Tiruchirappalli, Tamil Nadu
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loss of mobile

Address:Maharashtra

I lost my mobile with loop card---[protected] in Munnar I got the no. from Mumbai as I stay there. Kindly block the same.I want the same no. back...
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v.p1463
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Froudly charges deducting without intimation & Sim Register in Wrong Name & Address

Address:Mumbai City, Maharashtra

1) My Name is Vishal Pakhare, my Father Pandurang Dattu Pakhare purchase one sim card of Loop Mobile in 2008-09. They submitted all required documents. In Jan 2011 due to some service issue we call Loop Mobile Executive for my issue, that time mobile executive told me this sim is not register in your Father name (Mr. Pandurang Dattu Pakhare.) We already given complaint in Loop mobile store, but not geting any response form there end.br...
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A
agnel rodrigues
from Mumbai, Maharashtra
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Poor service & creating malpractices

Address:Maharashtra

the service provider name LOOP MOBILES claims to be the number one network but they cheat the consumer by charging unwanted charges and the customer care also does provided poor required information and also do not talk properly. in my case they activated the caller tune by making the call and by just picking up the call the caller tune is selected and charges are deducted My cell no is [protected]...
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bharatrajde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no deactivate jaduu61

Address:Mumbai Suburban, Maharashtra

my cell no.[protected] i deactivate the jaduu61 before 6 months 1 time complaint here than call come from loop mobile they said to do msg for that i do msg for that but today msg come from loop mobile that tomorrow 61 Rs. will be charge for jaduu61. if continue jaduu61 than i will port my nomber other service provider. if not continue jaduu61 than i continue loop mobile...
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S
smithorther
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suggest wrong service

Address:Mumbai City, Maharashtra

When I ask to the loop mobile customer care "which is the good Internet plan supports my iPhone 3G", they suggest mi69 wap plan for my phone. I did it and 69 rupees deducted from my account.! Then I call again at loop mobile customer care for net settings then they told me that my iPhone 3G does not support their mi69 wap plan please activate any GPRS plan. I told that I don't want any benifit from you just refund my money...
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S
swisss
from Surat, Gujarat
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cheating by wrongly deducting balance

Address:Mumbai City, Maharashtra

Loop mobile is a pathetic service provider. I have lost nearly rs 200 on unfair balance deduction from my mobile. These days i'm losing rs1 many times a day for something i am not even aware of and the costumer care is the most pathetic. They refuse to provide any help whatsoever.
My number is [protected]
Any help is more than welcome or else i am leaving Loop mobile for good.
LOOP MOBILE IS PATHETIC
DO NOT...
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Dinesh B.Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated refusal of Number Portability

Address:Mumbai Suburban, Maharashtra

I had applied to port out from Loop Mobile to Vodafone maintaining my present Mobile Number.
I have this Mobile Number for more than 10 years and my personal & business friends have my this number.
Twice my request has been rejected on ground of " Contractual Obligation" with out specifying the same and remedial action that I should take.
Loop Mobile has RS 2000 deposit in my account and I had paid my bills...
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V
vkdangwal
from NAVI MUMBAI, Maharashtra
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Cheating by service provider.

Address:Mumbai Suburban, Maharashtra

For my wife's mobile no.[protected] of Loop Mobiles, I recharged the same through ICICI Bank's net-banking with Rs.25/- on 11.05.11.
The recharge was confirmed vide an SMS on the same unit, but the balance did not show any amount. This morning, in response to my yesterday's online complaint with Loop's website, I was informed by a lady that this amount was nullified as there was a scheme just for a day where a recharge...
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siddhesh salunkhe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive bill & activation of plans without information

Address:Mumbai City, Maharashtra

i have been a loyal customer since many years and have been using loop mobile but since last 8 months loop has been charging me an advance rental of about 2 months every month , my call charges are almost nothing n hardly exceed RS 40 n the company has been generating a bill of 330 every month !!! finally i have been trying to call the customer care n even sm regional manager VISHAL DINGRE who was providing all lies!!!!! my last month bill...
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hemaljoshi
from Bilimora, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activating unwanted service/PORT OUT

Address:Mumbai City, Maharashtra

Why Loop is automatic activate VAS on my SIM.Yesterday when I topup my sim with Rs.100/-, my sim card got avtivated with WAP 89 pack.Whereas I have already sent them sms of deactivating same pack on 26th April 2011.While speaking to LOOP CC I was told that I have not send any sms.And same service is not supported on my iPhone also so there is no point of activating such a service.There is no sense of doing such a activation on sim without...
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