Loop Mobile Complaints & Reviews

dear sir,
I m Sachin Mestri my no. is [protected] after talking with all ur executive the service which u have purposely activated on my no.is not being deactivated.because of all ur rubbish service my balance is being deducted every month.We r nt that much rich to give money for charity every month for beggars like u.And if we ask ur executives by calling on ur mobile assist for asking y our bal. is being deducted they have only one answer with them i.e "our system is being updated we cannot give u the information call us after somtime"..pls see to it or else i will sui u all in the consumer court..

Dear Sir/ Madam

This is to bring to your notice that I have been using BPL Mobile (Cell No.: [protected]) for almost eight years. I complained to the BPL Mobile Gallery in Lokhanwala, Andheri(W) about not sending me unsolicited, unwanted SMS's and voice calls. This complained was filed on March 25, 2009. They told me that NDNC and DND will be activated on my cell phone number but not immediately.( I wonder why it takes so long. I think it's a delaying tactics on the company's part.) I was told that I will have to suffer those umpteen TM, TA, LM and many other SMS's and several voice calls trying to sell caller tunes and Mantras and stock investment tips and god knows what all for two more months. As the Effective Date for my NDNC and DND activation was given as May 9, 2009.

Much to my harassment it's well past May 9, 2009. But nothing has been done by the Loop Mobile people. The staff at the Lokhandwala Gallery in Andheri(W) refuses to give the contact numbers of the concerned authorities. They do not have any grievance hearing person appointed at the gallery. You have to go and spend hours at the gallery. They make you wait and wait and then give contrdictory answers to your questions. Some of the staff say that these SMS's and voice calls will never stop. Some say that every time you get these messages and calls you are expected to come to the gallery and give them the details of these messages and calls. They promise to stop further SMS's and calls from these particular numbers but these are false promises.

After much argument and isistence I was given a cell number which is [protected]. I was told by a staff that this number belongs to Ms. Esther who happens to be the Zonal Manager for this area for Loop Mobile. I spoke to her a couple of times. All she offered was false promises and assurances but the nuisance continued. And now if I try to call her she does not even have the decency to pick up the phone and talk to a subscriber who has been their customer for almost eight years.

I want you to please intervene the matter now. These mobile phone service providers have been taking their subscribers for granted. They are invading subscribers' cell phones( which is their private space) with so many unwanted advertisements. It is obvious that Loop Mobile is making a lot of money from these advertisers for allowing them to use their network. Loop Mobile is not bothered if the end user i.e. the subscriber is being bombarded with so many SMS's and voice calls at any or all time.

Their NDNC and DND services are a sham. The staff is clueless about the existence of a grievance cell at Loop Mobile.

I hope you will take up the matter with Loop Mobile people and haul them up for harassing me and many other subscriber like me.

Our cell phones are our private space. The service provider has no right to invade it with their revenue making exercises.

I request you to please stop this racket as early as possible.

Thanking you and hoping you will help. Not just me but hundreds and thousands of subscribers.

Yours faithfully

Sandeep Shrivastava
D 1104 Dheeraj Residency
Opp Oshiwara Bus Depot
Oshiwara Maalad Link Road
Goregaon (W)
Mumbai 400104
Conttact : [protected]
Email : [protected]@rediffmail.com

i need the wap settings on my new loop no..my loop no. is [protected].my cell is nokia 5310

please do not call for various services...if i m interested in any i would call myself...

i lost my loop mobile handset as well the mobile no [protected] requesting you to block the same

Dear sir,
can you pls sent me the wap setting on my mobile nokia 5610d & my mobile no is - [protected]

I have taken a PREPAID BL mobile - now Loop mobile - connection (Mobile No. [protected]) Nine months back .
Inspite of submitting Identity Proof (PAN CARD) and address proof TWICE, the company have disconected it, when I was away from Mumbai (at Orissa) in the 2nd week of May 2009.

Ratnakar Panigrahi,
B-3, Bank of India Officers' Colony,
Sector 13, NERUL, New Mumbai
Phone : 2770 9436, [protected]

Office Address :

Ratnakar Panigrahi,
Chief Manager,
Bank of India, Zonal Office,
Mumbai South Zone,
70-80 Mahatma Gandhi Road,
FORT, MUMBAI
Phone : 2263 2070,[protected]Direct),[protected]PBX) FAX : 2263 2072, 22696056

Dear Sir,

I had gone to complaint at your Chembur Center.on 19 the May and registered a compliant
for unaccounted deductions and unsolicited calls which was registered under Docket number DOC-C[protected] by Once Ms Ranjita.

I had put these complaints, before as well but did not got any answer from, you.Once I complained I asked for the actions on my earlier complaints when one Rajita, executive
who asked for the proof with me since you do not keep more than ten days comp and can not help me with me results on the earlier compalints

After the present complaint she told me to come and ask for the results after three days.But on 25 the May when I visited your office again she told she does not have any answer with regard compliant.

Today my account shows Rs -30 without any call being made.

I am not sure whether I shoud activate and loose that Rs 30 also


So I need an answer from you regarding these complaint


Regards,
AShok Kamat

Dear Sir,
My name is S. N. Karnekar and I m the user of BPL / Loop mobile co. My cell No. is [protected]. BPL mobile co. directly activate Alert, Mantra and many others Scheme. They have charge of Rs. 10 to 50 every month. I also talk with customer care service on 50555 but they don't have any information regarding when will be this scheme activated on my cell phone.
I want stop all this scheme which they have activate in my mobile.
You are requested to please take necessary action.

Yours truly
S. N. Karnekar

Ihave been a customer of BPL since 1995 and the only reason I have stuck with them is because of my no.

I have always had trouble with my bill amounts and wrong activation of services.

I had activated a Rs, 1000 unlimited plan for the Blackberry services and due to an error at their end the 499 data plan was activated.

Due to this change in service at their end, a bill amount of 5000 was generated and they demand payment when the true bill amount must be 1600.

I have made several complaints and was informed that a new bill would be generated with 2 days . Its been 2months now n i have received nothing.

I get calls everyday from their representatives demanding payment and my grief has been communicated but has had no response

I urge every Indian who uses Loop mobile, to throw it out of the window and change to another service provider once we have number portability by the end of August. Its a fraudulent company that charges clients without their consent and wrong airtime usage.

Regards,
A Chhabria

I have been a BPL subscriber for over 6 years having my mobile number [protected]. I was very happy with the services until March this year. I have registered a number of complaints because of call dropping. I wrote to Mr Sumeet Badlaney the head of the contact centre also. The technical team visited my residence & said that someone in the area had installed a booster because of which I was facing the said problem. We have 4 LOOP Mobile connections & all o[censored]s having the same problem. We have an Airtel & 3 Reliance connections but theres no problem with them. I would have loved to surrender all connections but its going to be difficult intimating our relatives/clients/friends etc hence we sticking on with LOOP. Would want you to look into the matter & help me out at your earliest.

There was an offer from Loop mobile that go to WWW.DUSKAGANG.COM and Invite your friend to buy a new prepaid sim card and make his gang and win assured prize, talk time, bikes and holidays, i did invite my 3 friends and followed all procedure as prescribed by them, i did call them on customer care about 15 times to have my assured prize of at least a talk time of Rs.30/-, they did also varified and agreed to give me in 48 hours, then i had a call fro them refusing my request and said that i had not followed the procedure correctly, but i did correctly said by an executive of the Loop Mobile Customer Care, as if i would gone wrong to follow the procedure then my new SIM card wouldn't get activated.

Please take necessary steps against co. for This