[Resolved]  LPG — Non supply of LPG cylinder bh Laxmi gas agency Raipur Chhattisgarh

I have booked refilling for cylender on 3.1.2008 by telephone to the local Bhart gas LPG distributer M/s Laxmi gas agency. but the distributer has not delivered the LPG cylender even my several reminder by telephonic request. therefor you are requested to kidly advise to distributer accordengly and also instruct to arrang supply of LPG within time in future . my consumer No. is 18023. booking date 3.1.2008
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Complaint marked as Resolved 
Verified Support
Oct 29, 2015
Bharat Petroleum [BPCL] Customer Care's response
Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support.
Complaint comments 

Comments

Roop Gas Agency — Delay in supply of LPG cylinders

I am a customer of Roop Gas Agency, New Kondli, Mayur Vihar Phase III, Delhi-110096. I have booked LPG for refilling on 06/12/07 on No. 1260 and my booking no. was 11 . Whenever I tried to make contact, tel. always found busy or un-answered.
I had personally visited there , but till date I have not received the same. It is happening since last 6 months. If the dealer will not change his practice I will have only one choice to file a case in consumer court.

LPG — Poor Services of M/s. ROOP GAS AGENCY

Due to poor services of M/s. Roop Gas Agency, Mayur Vihar Phase III, I would like to change from them to M/s. Madhu Gas Agency Mayur Vihar.

Please revert in this regard.

Thanks & regards,

P B Nair

LPG — Non supply of LPG cylinder

I am a regular customer of Bharat Gas having consumer No.T-21590 maintained with Urmil Gas Service, C-20, Lal Kothi Shopping Centre, Jaipur. I am making this complaint after going through tremendous mental agony due to poor service/non delivery of gas by the agency.

The telephones of the Gas agency are permanently engaged.(you may also try the numbers to check yourself). Even on visiting the dealer personally on 1/2/2008, he made a booking but told me to come for delivery slip after 4-5 days. While LPG cylinder are easily available in black market for Rs.550-600/-, there is always a short supply with the dealer. My complaint is that the records of the dealer may be got checked thoroughly as cylinders are being supplied to commercial establishments/black market and for genuine consumers like us, who are seeking a refill once in approx. 2 months, no cylinders are available. Please check the books maintained with customers with the records of the agency to locate the diversion of cylinders to black market.

LPG — NON-SUPPLY LPG cylinder

I am LPG consumer from SATHYA SAI GAS AGENCY, Lakhanpur, G.T. Road, Kanpur. My consumer no. is 41853. I requested the dealer for gas refilling on 14. 10. 2008. He told me that it would be home delivered after a week. Since then I have made several reminders. Each time he says "you will receive after 2-3 days". More than three weeks have already passed; he has not supplied a cylinder full of LPG. What is happening, I fail to understand. PLEASE ENSURE URGENT SUPPLY AS I AM SHORT OF IT.

LPG — Non-supply of Cylinder

CYLINDER NOT SUPPLIED

SIR,

Last month, i.e. on[protected], I had booked a cylinder with M/S Sunder Shyam Enterprises, A-1/B20, Dda Market, Near Mother Dairy, Janakpuri, New Delhi-110058, New Delhi (Ph.[protected] [protected]. My consumer number is 28950. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please do the needful.

Thanking you.

ILA GUPTA
D-69 Chanakya Place Part 1
40 Foota Road,
Opp. Mata Chanan Devi Hospital
Nr. C-1 Janakpuri
New Delhi
[protected]
[protected]

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