MakeMyTrip / Railway Ticket — amount debited ,but no ticket &refund

Address:Durg, Chhattisgarh

sir i done a railway ticket booking on 24/08/11 through make my trip,but due to some technical problem the status showed is failed.and as per the agent the amount will be return within the next two working day.but till date idon't get any refund.i lodge complain also to the official site of the co.my transaction id is NR[protected] & my complain reference id #[protected].please take the neccessary action to refund my amount.

thank's
dharmendra jain
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why should your co. return my amount only after lodging complain in consumer forum & what about all trouble i face during this day, s, while calling your customer care waiting for 10-20 min. & finally got no response.mailing you regularly again no response, all this through make my trip make me in trouble & i never use this site again
Makemy trip.com is world's on of the worst travel portal which has no customer care support for their Rail customers, and always they claim to be no1, you will not be able to ever get connected with their customer care if it is for Rail booking, so i would sincerely request to every indian to not to use the services of makemy trip.com, and i am also trying to get appropriate section of gvt department to make written complaint regarding their mis conduct, i have transacted not less than 8 times and still i am awaiting for my refund, ,

Just now i received a email from their rail care regarding the none confirmation of payment of for Booking Reference Number NR[protected] and truth is that i have not made any booking from makemy trip .com, and now they are claiming for money which can be debited from my card as per their wish,

i am still awaiting for my refund of aprx 6 transaction...MakeMyTrip Booking ID: NR[protected] is a name a few,

Do not go for make mytrip since they are not customer oriented,

Akhilesh Dhar
i am still awaiting for my refund of aprx 6 transaction...MakeMyTrip Booking ID: NR[protected] is a name a few,

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