MakeMyTrip India Complaints & Reviews

I had planned my hone-moon trip HYD-GOA and Come back for the period 19 - 22 Feb 2011, After spending one hour in cab and paying a good amount when I reached to Kingfisher Counter they explained me that the Ticked issue by Make my trip is not a correct one . A long telephonic call with Make my Trip Customer care and lot of channel also not able to give any reason why I am not able to travel. Here is attached air tickets .

I...

I am going through an ordeal with Makemytrip.com. I chose Makemytrip to book a vacation for some friends visiting from outside India thinking that it would be convenient to have one agency responsible for all the hotels and cab, etc.

Initially, everything went off well. They were able to find a decent itinerary and a decent price. Disaster stuck a few days later when on checking the hotel and cab vouchers I found that I had...

Below is my complaint I sent on Feb 2nd, 2011 to Ms. Chadha from Make My Trip New York Office for travel arrangements made from USA to India. I am waiting and still no action on it, I just cant believe this company is such a Unprofessional, uncaring, giving fraud service to its customers

November 25th I am browsing for booking a flight ticket to India one way. I am excited to finally meet my family after three and half years....

I made a booking for my travel using makemytrip. I was charged double by mistake and I was assured that the extra charged would be refunded to my credit card account within a week. However this has not happened and the Call center executives and the Booking consultant are clueless.

Date of Booking done - 3rd Feb 2011
VOPR No. / Booking ID - IN1102B01080

I'm unable to use my credit card. Because of...

Hi ,

Greetings for the day…

im writing to complain against make my trip for deficiency in services, deliberately charging amount exceeding the total invoice value which amounts to fraud.

This concern is regarding my booking via make my trip from Delhi to Goa(return trip)

Makemytrip booking Id - NF[protected]

I booked the return tickets on 30th of Jan’11 from Delhi...

Dear sir,
I would like to inform u that i booked a air ticket from make my trip on 20/9/10.I.D.-N.F.[protected] and i canceled on 22/9/10
R.R. NO.-[protected]-Rs.2550/ on 24/9/10
R.R.NO.- [protected]-Rs.4876/ on 24/9/10
Still not credit in my account.
This written complaint i gave in versova branch on 9/11/10 but no reply.again give same reminder on 22/11/10.but still not given me reply or credit said amount...

HI , I had canceled my ticket on 16 Jan which was booked through Make My Trip. The cancellation was done directly through the Airline.I am still waiting for the refund which was supposed to have happened in 7 working days. I keep calling the agency but never get a satisfactory answer. I was hung up so many times by them.The booking ID for make my trip is" NF[protected] " . As per the website Cancellation Reference No: IN1101R0081924.Expected...

I have booked a international flight ticket between singapore to chennai ticket thru make my tirp and i have asked for a date change and they have cheched and charged a fare of addl 4,000 rs and confimed to issue the ticket in 3 to 6 hrs time Ref number IN 1102R0013503 .no reply or response even after 12 hours then called up again to check they told now the fare is increased you need to pay addtional 5, 000 Rs. then i asked why i need to...

Hi

I have cancelled 3 train tickets on Oct 25th,
Booking ID = NR[protected]
Booking ID = NR[protected]
Booking ID = NR[protected]

with Phone no. is [protected]

and got a Refund Confirmation Mail from your side also on Oct 29th.
BUT the money is not yet come to my Bank Account.

I already had a talk to my Bank Manager about it.
They checked and...

Respected Sir

I booked one trip to Delhi-Kathmandu-Pokhra-Kathmandu-Delhi on dated 20 December 2010.The booking agent was Gopal and the (Booking id IN1012B08276).The trip was for couple and booked in the name of myself. The Air fair involved Delhi-Kathmandu-Delhi.While booking the trip I did not received any Break-up of the Amount except the Air fair.(it was told to me by Gopal that Air fair was Rs.22,000/ and Hotel was 3...

I had booked Air tickets with Make my Trip in the month of May 2010. The Air India flight was cancelled due to their Strike. I was completely mis guided by Air India & Make my Trip about the refund process for almost 3-4 months. I was harassed by Make my Trip and Air India by telling me different & weird ways of requesting for a refund which actually were not correct. But then when I spoke to a senior person @ Make my Trip by escalating...

I tried to book tickets through make my trip .com. Amount INR 23796 deducted but tickets not booked becuase of technical error. When contacted I was told to cantact pg support @ bill desk .com. Since then mailed three times but they did not bother even respond my mail.
DETAILS :
transaction ID NF[protected]
REFERENCE id GIVEN BY makemytrip.com:[protected]
user ID of internet banking service : c gx000589
br...

On 6th January 2011, I tried to book flight tickets for my family (Bangalore to Hyderabad and back) through Make My Trip on ngPay application on my mobile phone (#[protected]). However, after the flights were selected and the details of the passengers entered, during the payment phase the transaction was terminated without any warning. (Neither did I get any PNR No). However, I received an alert from my bankers that an amount of Rs16914.00...

I booked two bus tickets (C5,D5) on makemytrip.com for 16th Jan, 2011 from Bangalore to Hyderabad. However, when we reached the bus operator's office (Varsha Travels), at the designated time, we were told that our seats had been canceled. The reason was non-synchronization of seat booking at Varsha travel end and makemytrip.com end.

This caused a lot of mental agony and we had to pay a very price to another bus operator...

I booked airline ticket aand hotel accomodation from kolkata to port blair on line on the web site of make my trip.com on 10 January 2011. On the web site makemytrip.com confirmed that both air ticket by jetlite and hotel accomodation at hotel mainak is available on dates requested . the website asked me to pay and I paid by credit card Rs 43000/- which was debited from my account . I recieved an emial confirming hotel accomodation but telling...

I booked a ticket for 2 persons from Tehran to Ahmedabad on 29-Dec-2010 for the travel date 30-Dec-2010 through ICICI netbanking. Due to fault in makemytrip website amount was deducted from my account but booking was not confirmed. I called call center and the agent said they can see the amount in the system but booking was not successful so do a fresh booking through credit card on phone and they'll call me back to confirm previous...

dear make my trip.com All, i would like to cancell my eticket which PNR: [protected] , Itinerary (MakeMyTrip Booking ID: NR[protected] but the probem is Bank Of India my Debit Card Pay , the system is responsing incorrect,
Systam is responsing We have successfully completed your refund transaction. Please find below your refund details.

Refunded amount : Rs. 1371 /- Type: Credit Card / Card No: xxxx xxxx xxxx 5007br...

My name is Pankaj Sharma..I made a transaction on makemytrip.com to book a ticket..It was for Rs.5692 and was made on June 5 2010.Although, the transaction was unsuccessful, they charged me for it(for Rs.5692)..Since then I've mailed them for about a hundred times now, but don't see any constructive reply from their side..I also have given them each and every detail(bank statements,etc.) that they have asked for but for no vain.I...

HI,

I had made a booking with make my trip for a British Airways flight from Bombay to Denver and return from New York to Bombay. The return flight which was scheduled on 17th Dec 10 was cancelled by British Airways due to the weather conditions in London. I was rebooked and even that flight got cancelled on the 19th Dec 10. So BA had given me an option to book my own flight as the originally booking was not done by their site...

Hi Indian Commissioner

I need to report a complaint against Make my trip they have deducted INR 35782 from my account in the transaction where in there was even no booking done and I got error message in 1 minute I called their customer care that transcation is been not done but as my bank gives me a immediate message on any deduction of money so I got the message that money is been deducted.

Below I am copying...