MakeMyTrip India Complaints & Reviews

FEED BACK / COMPLAIN OF KERALA TOUR BOOKED THROUGH MAKE MY TRIP

Myself Nitesh R. Agrawal. I am a Practicing Chartrerd Accountant by Profession. I came in contact with Make My Trip(MMT) in this April, 2010 when I booked my Thailand Tour with it(Booking Id : IN1004B07818, IN1004B08427). It was my first Honeymoon tour as I got married in May, 2010. I was satisfied with the company as I was given the same thing as commited to...

i book a ticket from varanasi to mumbai from makemytrip.com on the passenger name of Harish chandra rai and i paid from a debit card name Ashutosh kumar rai. By mistake the makemytrip put the passenger name Ashutosh chandra rai that make a big trouble for me. when i call to customer support they have not responded well the customer executive name is Payal and supervisor name is Nagaprabhunaidu in delhi office at 10:50pm....

Dear Sir,

I have booked air ticket from Makemytrip.com thru internet on 21 september 2010 for the date of 26-oct-2010 from bangalore to Lucknow thru booking id number NF[protected] and this ticket has been cancelled on 25th october-2010 by thru phone call o customer care service of makemytrip.com., the cancellation number given to me by opeator was IN1010R0103282.
I have checked that thru internet that my tickect was...

Never go for Maky My Trip.

I had booked a flight ticket on 13 Oct 2010, (MakeMyTrip Booking ID - NF[protected] from Mumbai to Jaipur and return tickets from Udaipur to Mumbai. But when I received tickets my wife's name and also childs name was printed as Yogesh Yogesh Shah and Yogesh Yogesh Shah, after complaining I was issued following ref ID:[protected]. On 14 Oct 2010 I received following mail from MakeMyTrip:br...

Hi,
I have booked ticket for my family for a journey from BBSR to Trivandrum via Bangalore through Make my trip.
While booking the price was 4472 per person but while goign to payment page each ticket became 5976. Secondly, after I made the payment, the site said there is some system error and they will send my ticket through email in 6 hrs. I haven't yet received the ticket. I am in US and calling to India by spending...

I have a confirmed e-ticket which I made on www.MakeMyTrip.com website.

Two days after the confirmed booking, the travel bus operator called and told me that I have to pay Rs.700 extra or he may cancel my ticket.

I have called makemytrip customer care umpteen times, but no resolution has been reached. Initially, they told that if I have a confirmed ticket, they will pay the extra money asked by the bus vendor....

Third complaint: This is a complaint to highlight the misrepresentation that Makemytrip does and takes people for a ride.

I see an advertisement on thier site which states "Buy one Get One Free". In reality Make my trip only provides Rs.1000/- off on the second ticket. Is someone looking into such false promises on the advertisement because this is a clear case of misrepresentation by a company registered in India.br...

REMINDER

With reference to your Cancellation Reference no.IN1011R0034582 Dated 8/11/2010 in which a sum of Rs 6932/- was to be refunded by 15/11/2010 but unfortunately the same amount has not been credited in my account till date(21/11/2010).Details are as under:-

NAME OF THE PASSENGER:- DEEPIKA SINGH
MakeMyTrip Booking ID: NF[protected]
Booking Date: Fri, 05 Nov' 10, 12:02 hrsbr...

To,
Manager - Customer Services
Make My Trip Ltd


Sub: Request for refund due to ticketing error by MakeMyTrip.com Ref ID - NF[protected]

This is to inform you of a gross ticketing error on the part of your
organization due to which my family, including my two year old baby,
suffered significant inconvenience.

On (12/11/2010), I had booked three tickets on IndiGo...

For me
MakeMy Trip became My Trouble.
How?
I have booked airlines tickets from MakeMy Trip and its details is below: My Booking ID NF[protected]
But when trouble was created, when I was returning from Mumbai to Jamnagar on 04-NOV-10 and Air India ticketing supervisor and Boarding Pass Issuer told me that Your ticket was shown as used ticket , so I fought with Air India Officers and make a Solid Arguments that...

Make my trip id : IN1005B02148

I had booked my hotel bookings for Kashmir trip through make my trip and made all the payments. This also included payment for hotel hilltop at Gulmarg. However on reaching Gulmarg i was informed by rip the hotel that make my trip has not done the booking and i have to pay for my stay. We tried calling make my trip.com several times but no action was taken by them. We ended up paying again for...

hi

i had booked my ticket from Chandigarh to Mumbai for 18th Nov 10 through Makemytrip.com. later i got the same rescheduled to 17th Nov 10. further i wish to reschedule the fligt to 16th Nov 10, but the toll free no's are not being answered by any one, if i select the option of fresh ticket booking or international booking then the call is answered but if i select the option of existing booking then the call is on hold...

I had booked airtickets through make my trip on 21st october through credit card. My booking ID is NF[protected]. On very next day I had cancelled my tickets for return sector and Make my trip also confirmed me the cancellation for the same. I was told that both side tickets were booked on same PNR no. so refund amount after cancellation will only be processed once I will board the flight for delhi to ranchi. I did the same and again requested...

I have a airline reservation with thorugh MakeMyTrip (Booking ID NF[protected])

I have certain changes to be made in the booking. However when i call the customer care department, the entire domestic sector helpdesk is automated. There is no option of talking to a customer care representative for existing domestic booking. These people are cheating me as i am not able to get the refund for the booking.

Shantanu...

Hello,

We booked makemytrip vacation package from Banglaore to Portblair (Cost per person is 35000/-INR (nov1- Nov-7th 2010). We faced lot of challenges with the makemytrip and I do not recommend this to others. I sprained my ankle during the trip and MakeMyTrip exhibited very cheap and inhuman behaviour .Pasting snippet from the long description below

"During sight-seeing , I slipped and sprained my ankle..we...

Sir,

I had a bad experience with makemytrip.com. Please assist me because now i'm getting a feeling that all the inconvenience to the customers is not a 'one odd case' but the company's intentional attitude.

I am Customs Officer Sameer Soangra, serving in Indian Customs. Reference is made to booking Id NN[protected]. I have the following to say:

1. Flight booking was done...

Hello MMT Team,

MMT Booking ID: NF[protected]

Booking Date: 23Oct10

I had booked 4 tickets for 19Nov10 (Trivandrum/Mumbai) sector. The flight fare reflected per ticket at the time of booking was Rs. 5,042/-. Hence the cost for 4 tickets should have costed Rs. 20,168/-. However once tickets were booked my Amex card was charged a total of Rs. 27,654/-. That too, all 4 tickets were not booked...

Dear Sir,

I have been cheated by makemytrip.com travel website and the reason I am writing to you is so that others learn about the vicious & fraudulent practices followed by such websites.

The letter will further highlight how a company which has such mal practices and is morally corrupt and despite suffering continuous losses for the previous consecutive 3 years can do well on the NASDAQ stock exchange.br...

Dear Sir,

I have made booking of Hotel Holiday inn in Make my trip. The amount has already been paid by Credit Card. But when I enquired in the Hotel, they stated that there is no such reservation exists.

The person to whom I have made the booking is Mr. Surbir Singh.

The Date of stay is from 30/10/2010 to 01/11/2010. But when the Hotel authorities stated that no such reservation exists, how can...

The quality of travel agents/customer service agents with Makemytrip.com is so sub-standard . I have been looking to book holiday package to Andaman for almost a month now; but even after contacting 3 different customer service reps, not been able to get through.
All of them disappear when I ask them to send me the flight details etc. because I really want to book it ASAP.
With umpteen promises of calling/emailing me back, there...