MakeMyTrip India Complaints & Reviews

Sir,
Make my trip has booked my trip to Landsdown and its booking id with confirm hotel voucher is NH[protected].
After one day i have got a call from them and they asked me that my booking was cancelled due to some non availability and they will refund by booking amount.
I have also booked a taxi after i have got confirmation from them but as they have cancelled my booking i have to bear a huge amount of fare approx...

Hi,

Ref: Make My Trip Booking ID - NH[protected]
Sub: Cancellation of one of the hotel rooms in Lake View Hotel, Ooty

I had booked for two (2) rooms in Lake View hotel, Ooty for the period 20-apr-2011 to 22-apr-2011. This was informed to makmytrip 36 hours before, but then they refused to refund.
I want to cancel 1 room as 2 members of our family are not joining us. When I booked the hotel tickets,...

I HAD BOOKED HOTEL DURGA PALACE,KATRA FOR 2 DAYS-6/4/11 & 7/4/11,
ON 25/3/11 THROUGH MAKE MY TRIP & CCA11CBAG785/Avenues India Ltd DEBITED MY HDFC BANK A/C FOR RS.1991/- REF. NO[protected].
STILL I HAD NOT RECD. ANY EMAIL CONFIRMATION FROM YOUR SIDE FOR MY HOTEL BOOKING & HAD CALLED MAKE MY TRIP CALL CENTRE AT [protected], BUT TO NO RESPONSE SINCE 3 DAYS NOW...& HAVE TALKED TO MANY CUSTOMER CARE EXECUTIVES AT...

WELL IT WAS A PATHETIC START TO MY HONEYMOON.WE REACHED THE HOTEL(MOVENPICK RESORT AND SPA)ON 13 MARCH 11 AT 1 30 PM THOUGH OURS PACKAGE WAS SUPPOSE TO START FROM 2 PM BUT STILL THERE WERE MANY COUPLES WHO CAME AFTER US AND GOT THE ROOM BEFORE US.WE WAITED TILL 2 30 PM AND SEEING THE ANGER ON MY FACE THE RECEPTIONIST GAVE ME THE KEYS OF ROOM NO.4207.AS SOON AS I REACHED THE ROOM IT WAS A SHOCKER FOR BOTH O[censored]S.THE ROOM WAS IN A PATHETIC...

I booked 2 tickets from Chennai to Ahmedabad for 29th March, 2011. The booking ID is NF[protected]. I made a mistake in the date and there was no confirmation page on the website for me to review the details of my booking. The payment was deducted immediately from my bank.

When I called their customer care to request for a rescheduling they wanted me to pay Rs. 1000 per ticket for rescheduling. They had no way to waive this...

I made railway bookings PNR Nos. [protected] and [protected], and Makemytrip Booking ID NR[protected], which was done on the 8th Dec 2010 for a travel date of 30th Dec 2010 and 13th Jan 2011; and had a confirmed birth for the same.

As the person I booked tickets for met an unfortunate accident, I had to cancel the tickets on 29th Dec 2010, so, I contacted the customer care for the same, they processed the same and said that...

Credit card account has been charged twice for a single transaction. The travel was done in Jan 2011 and post reconcileation of the credit card account where the charge appears twice on my account a complaint was raised with makemytrip.com on 8th Feb 2011. So far have only received responses that there will be revert on my case after 72 hours. There has been several instances of the missed 72hrs deadlines. I have all the copies of the correspondence...

Dear Sir,

I had booked my tickets from MSP to DFW and return via make my trip India website with booking ID NN[protected], However since due to my wife's medical problem I had to rush back to Minneapolis on urgent basis . So I had to book an urgent ticket for me from DFW airtport(Dallas) to Minneapolis (MSP) with the details mentioned below. However, with the first interaction to the customer care executive at 4:40...

I made a Rail booking PNR [protected], and Makemytrip BookingID NR[protected], which was done on the 28th Feb 2010 for a travel date of 23rd March 2011 and had a wait list of 17, 18 and 19. I waited for some time and called Makemytrip a number of times on [protected] to inquire about the status, and all they asked me is wait. So i gave it time till the 11th March 2011, by that time it just moved up 15, 16, 17, since the date of travel was...

Trip Number IN1012B05313
MMT complaint number –[protected]

Following are our experiences during a trip to South India during late December 2010.

1. Bogus Hotel Vouchers (prepaid) – No help from call centre – had to find alternate accommodation on our own.
2. Substandard Boat Accommodation – 2 star vs 3 star or better paid for.
3. Charged for 11 days car vs 10 days actual use.br...

Dear Sir/Madam,

Iam J.V.Jain from AP i booked afew air tickets from Make my trip website in the year of 2009 and because of my personal problems i canceled the same till now i not received my refund almost 2years over.
So many mails sent to them but received any proper reply from them.

Requesting you to pls do needful and get my refund with interest. the details as follows

Booking ID: FLT[protected],FLT[protected],FLT[protected],FLT[protected]br...

MakeMyTrip Booking ID for this transaction is NF[protected].. this is the Nth complaint about make my trip. Your payment has been processed, however due to a technical error, the system was unable to confirm your booking. This is a rare occurrence and can happen when there is a sudden drop in seat availability on your chosen flight.

Your payment has been sent for refund processing and the same will be processed within the...

Dear All,

It has been an annoying and frustrating experience of dealing with Makemytrip. I made a booking on 11 March 2011 for a trip from London to Delhi and paid 24,539 from my account with oriental bank of commerce. The payment was deducted from my account but booking ID was not generated. I call them immediately and they told me it will take 6 hours for me to get my booking ID.

6 hours passed but nothing...

Hi All,
I booked my bus ticket in Makemytrip.com from Tuticorin to Chennai in PVT travels. I got the ticket confirmed. During the date of Journey, I was shocked to know that the seats which i booked through online were occupied by another guy. Perinba vilas travels,chennai guys allocate the seats to Agent in tuticorin without checking the status of Seats. Guys in Tuticorin Office was not answered properly, they ask us to go for Consumer...

Dear Sir,

I would like bring you attention towards the monetary loss occurred by me due to carelessness of Driver from " Karthik travels" Driver name is-

I travelled to banglore-Mysore-Ooty during 27.12.2010 to 01.01.2011 which was booked through make My Trip through Vocher ID INW1011B00015 & NF[protected]

This tour package was inclusive of Air Travel from Mumbai to banglore &...

I have been contacted many times customer care of Makemytrip to get the refund amount of ticket canceled.
But still I didn't get the amount and no one is responding.
I have sent signed required documents for refund amount for Ticket cancellation on Feb 7th 2011 but still today - Feb 26th 2011 not received refund amount.

Booking id: UN[protected]

Please let me know when will refund amount will...

Following are the Booking & Cancallation Details with MMT.
Booking ID- NF[protected],
Cancellation Number IN1101R0090270,
Credit Note Number NF22655506 dated.[protected]

Following is my Mail to MMT
Dear



Mr Chairman/ MD. - Make My Trip.



Mr. Anshul Ahuja, Ms. Nikita Pritamani, Ms. Thete, Mr. Taman Preet, and many other MMT Call...

I did Booking on Make My Trip on 19th Jan'2011- Booking ID- NF[protected]
Cancellation on 20th Jan'2011- Cancellation Number IN1101R0090270
Credit Note Number NF22655506 dated.[protected]
Payment was made using ICICI Banks Net Banking Gateway.
even after follow up by mail & Phone almost on a daily basis even After 1month 5 days there is no refund credit in my account.
Very casual attitude...

I purchased a flight ticket from MakeMyTrip - Booking ID NF.............. and I also availed a Taxi service from their Vendor EasyCabs for a service charge of Rs.20/- and the fare to be paid to the driver directly which had an offer of FLAT 10% DISCOUNT. However the taxi vendor havent sent any details, and upon my call to them they took the booking on the phone... the customer care agant confirmed there are no discounts available and the...

Respected Sir,

I would like to bring to your notice incomplete information provided by Makemytrip.com while booking the ticket and behavior of customer support people from Make my trip. I had booked a flight ticket from Varanasi to Delhi for 3rd of March 2011 and wanted to change it to 25th Feb 2011. When I called up your support center first time I was informed that I am
traveling with Infant and he is not sure if...