MakeMyTrip India Complaints & Reviews

Dear sir/ Madam,
I wanted to go out on a holiday package with my wife, so opted to go to Phuket (Thailand) for 4Nights & 5 Days package through Make My Trip. As per our agreement (Booking ID: INW1104B00609) I was been told that the departure date is 31/ May and that I need to make the entire payment before that. By 28th May I made the full payment. As I was under the impression that the departure date is 31st/ May so I took my...

sir we booked a package in make my trip ., the name of the package is swiss paris deligth and our booking ID is INW1104B00377, AND we have paid the intial amount of Rs30000/- to wards booking and later on we appled for visa process. and they were asked to pay the money of Rs150000/- we have paid the amount of Rs 100000/- in ICICI account on line on the date 05/05/2011 . later we came to know the visa was reject . the visa was rejected on...

Hi,

I have made 7 railway tickets from makemytrip.com.
I cancelled the tickets on 18th May for all of my tickets.
A commitment was made that the money will be refunded within 7days. Till now no amount has been refunded to my Credit Card. I called them on 9th June to verify whats the issue is. They told that they cancelled the tickets on 18th and told their accounts team that money needs to be refunded and after...

we hv booked a trip for france and switzerland ,swiss paris delight and we have paid the intial conformation amount for the package and we were asked to pay the whole amount saying that our visas are thruogh the embassy and we paid the whole amount after which we were informed that our visas r not through and when we went through the rejection copy furnished by the swiss embassy it was purely due to lack of furnishing the details by make...

I booked a train ticket for Agra from Make My Trip (India) Pvt. Ltd.103 Udyog Vihar Phase I
Gurgaon -122016 (Haryana) on 4/04/2011. The amount Rs 1563/- was deducted from my account but suddenly i got a mail from make my trip that booking was failed and we will get our amount back in 7 days, after that i am calling them everyday and they always come up with different excuses but they have not returned my amount till 25th may 2011....

Hi,

I am experiencing an ordeal thanks to Makemytrip. For a refund of a ticket directly cancelled through the airlines, they are asking for a Stamped Document which in the first place is never provided by the airlines i booked by ticket with - Aerosvit. Secondly nowhere on Makemytrip website does it mention about the Stamped Document needed for a refund.

Makemytrip website says -On receiving your confirmation,...

i had made a booking with make my trip on 9 may 2011 for flights and hotel reservations for myself , my wife and daughter.

they had provided me with a deal of around Rs. 15,355 which includes flights booking two ways on 11th june 2011 and return on 16 june 2011 mumbai - goa- mumbai and stay at intercontinental lalit goa resort

my booking id is NP[protected]

Till today i have not received the...

I booked holidays through makemytrip for himachal, delhi, agra and haridwar. I told them the places I

want to visit, their representative miss janaki shah promised that we will be staying in all three star

hotels. I was told the pakage would cost 60,000/- Rupees for 12 nights and the name of the hotels were

also mentioned in the offer. They asked me to book air tickets first so that they can...

Dear Sir/Madam,

I had booked a hotel using Make My trip.com. I received a confirmation email from them which said "Thank you for using MakeMyTrip.com to book your hotel accommodation.
For your reference, your MakeMyTrip Booking ID is NH[protected].
Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm the same. "

When I...

From: Anand Sharma
Sent: 13 May 2011 19:31
To: share.[protected]@makemytrip.com; '[protected]@makemytrip.com'
Cc: '[protected]@nic.in'; '[protected]@irctc.co.in'
Subject: FW: Reference ID: [[protected]] dealy in refund from makemytrip

Where is the problem?
I need refund with interest?
Can someone from IRCTC –will help me?


From: Anand Sharma br...

SIR,

I RESERVED A ONLINE TICKET FROM BANGALORE TO VIJAYAWADA IN DHANUNJYA TRAVELS THROUGH MAKEMYTRIP.COM AT ABOUT 5.10 P.M. THE DATE OF JOURNEY IS 20/05/2011. PAYMENT MADE THROUGH INTERNET BANK - FEDRAL BANK. AMOUNT DEBITED IN THE ACCOUNT. BUT THE TICKET IS NOT RESERVED. ON INQUIRY I LEARN THAT MAKEMYTRIP IS NOT HAVING ANY LINK WITH DHANUNJYA TRAVELS. ON INQUIRY IN WITH MAKEMYTRIP AT ABOUT 10 P.M. ON PHONE [protected] NO PROPER...

i have booked 5 tickets for mumbai to jammu and return and when i made payment through credit card and amount was debited to my account. i received message that booking failed. this has happend with me 2-3 time. i request all of you kindly donot book your ticket through make my trip...

I tried to book an Air India flight from Delhi to Mumbai on 6th May 2011 around 11:00 Am but it could not be booked. But my SBI internet banking account showed that the money was debited from my account. I checked my makemytrip account but it showed no transaction details/history/refund status nothing. I tried to contact makemytrip customer care by making at least 30 calls out of which none was recieved. I have written 2 mails but none was...

Dear Sir/Madam,
I want to bring your kind attention that I have tried to book an air ticket through makemytrip.com website by using my UAE credit card on 21st of February 2011 for travel from Hyderabad to Bhubaneswar. After filling all the details the web page has asked to make the payment to issue the ticket. I have filled the Barclays credit card details for UAE Dirhams 689/-, before the transaction could go through the web page...

I have booked Air-Ticket on 30.03.2011 by online Booking payment for Rs.7982/-. But Booking was Decline by Makemytrip.com and the charges has been deducted from my account via online booking. My Booking ID: IN[protected].
After my severals request for refund of my money, the company does not refund the amount till today i.e. 02.05.2011 & no response by makemytrip.com over Telephone or Email. The company has cheated by me in regard...

On 01/05/2011 i have booked a train ticket through tatkal (e-ticket) for my father at that time the waiting list was 79 and at the time of traveling received a sms stating that the ticket is confirmed and when my father travel , the TT ask about the ticket and he gave the print out of e-ticket which was generated through system and TT told that this is not a valid ticket and he didn’t travel as TT didn’t allow him to travel without a...

TO MAKE MY TRIP,
I called up today more then 5 times to speak to anshul ahuja ,but
ur customer call told he is gone out for lunch and its 4 now,till now
i have not got any calls from them.i had made a booking of hotel in
kumrakome lake resort on 14th and there was payment gateway issue and
ammount is been debited from my account but make my trip didnt
confirmed and after receiving this below...

This is the voice of the mentally and physically tortured customer of Make my Trip who has trusted the Unprofessional company for making a holiday trip to Nainital.
I have booked my Hotel booking through Make my Trip for the Dolmaar Resorts in Kathgodam (Nainital) and my booking id number is IN1104B10555 dated April 20’11 and the whole amount was paid through credit card instantly after confirming the family room is available and...

I booked a hotel( Nihar niligiri) in ooty for my vacation on 19th Apr 2011. The booking was for 22nd April to 24th Apr 2011. Make my trip had first confirmed my booking and i recieved the confirmation voucher aswell.

Just the day before i was about to leave for ooty. I thought of calling the hotel and check my status. I got to kno from them that they had no reservation on my Name.

after calling Makemytrip they...

Dear Sir,
This is to bring to your notice that the passenger was not allowed to board the train as WL 3 was the status at the time of boarding. By Mistake for cancellation we had clicked on the TDR. Kindly rectify the mistake and refund the amount. I have been contacting the make my trip authorities for last 6 months but could not get the refund. kindly help me get refund


Thanking you


Binu...