[Resolved]  Maruti Swift Dzire — Booking

I had booked a Swift VDI in Bimal Indiranagar showroom on 13th Dec 08 for sunlight copper color. The delivery time indicated was 3-4 months. In March when i approached the showrrom the team lead said all VDI customers would be given preference for Swift dzire. I changed the booking to swift dzire ZDI and the team lead said delivery would be effected within a month. On constant follow up one day the sales person said you have booked your car only on 27th March and hence you are the last in the queue. There was no response on what is the prefeerence given to VDI customers. As no official response was forthcoming I spoke to the Maruto representative Mr.kaushik and he says the car will atke 8-9 months for delivery. He said there are 8 ZDI bookings in all at Bimal and I am 8th on the list. Bimal indicated to me the car would be delivered in the next despatch! Lack of transparency and tendency to take the customer for granted is a starking reality in Bimal showrooms. The situation is much better in Chennai where the showroom atleast indicates a tentative date for delivery at the time of booking.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear all,

I am working in Hyundai Ancillary. Hyundai is very clear about the Capacity plan & demand supply. They never did mistake like Maruthi what they are doing in Swift & Dzire. Hyundai have very good Strategic plan on their new product development. They synchronized all their vendors for the capacity with very clear strategy.
For example:
The i10 Domestic & Global launch was not delayed & there is no complaint about delay in delivery and meet the demand.
Strategy followed by Hyundai

1. The same Santro engine carry over planned for i10 with new transmission line to avoid delay & meet the supply demand
2. New CAPA Series all aluminum engine ( 1200 cc) which is planned for i10 will be fitted in i10 with new more variant to explore the market further
3. The same new engine will be fitted in their global standard ( NCAP – 5 STAR) i20 model ( Project code PB)
4. CAPACITY PLANNING - The market projection forecast for i10 was 600 cars / day only, but Hyundai planned for 1200 cars/ day & supplier capacity (tool capacity) also planned accordingly from the beginning itself.
5. So the production has increased aggressively after launching according to the Domestic & Global requirement. Recently Hyundai touched 800 i10 cars / day & plan has given to touch 1000 i10 cars / day, because there is some more demand on export expected because of Diesel variant. Still, there is no complaint in India & in overseas about delay delivery because of demand & some other reason.
6. The 1000 cc CRDi Diesel engine will ( Source from Korea which is currently well playing in KIA – Picando ) fitted in i10 export model & later on to domestic with some cost reduction measures ( Replacement of Variable Geometric turbo to Normal turbo charge to reduce the cost)
7. PRE PLANNING – Now a days capacity expansion is going on with suppliers (Tools & Jigs) to plan further capa increase to meet the diesel variant demand before its launch.

This is the Hyundai plan on every new projects / car model launch. They never fail to meet the customer requirement, that’s why Hyundai is India’s large car exporter.

So I recommend to GO FOR HYUNDAI MODEL CARS.
Plz wait for some time (Instead of wait for swift & dzire with lakh rupee holding), you will get a new i10 with 1000 cc CRDi Diesel engine with great mileage

(20 ~ 21 kmpl resulting in KIA Picando )

Thanks
Mahaadevan
I would like bring it to your kind notice that I have got a letter from Maruti Dzire with regards to my booking for Dz ire V xi Beige co lour which I have done in the month of April 2008.
I have clearly explained with your Guindy ABT Agent executive Mr. Palanivel about my working place. Iam in Russia currently. And I have told him that I can take the delivery after necessary payments only after July which is 90 days. He accepted and he also told me that the color is also confirmed. Now why should I get Not Beige only Red and that too payment to be done in 3 days time. Review my request with your executive before you send me the letter. And I need the reply asap. I have all the documents written in your letter head with all the booking details including my choice of color. I will not agree to give my booking to the next person.
i want swift dezire but deler tell me waiting for 8 monts.i want tto tell u that why should company cant product the car whats that
Hi all,
My request to all i own dzire zdi.
its not surly worth to wait for this car, mileage in city 14 km/pl in cit
highway 18.9 on high way.
( this is the true mileage i am getting).
i would suggest go for logon or fiesta. for ride comfort.
instead of this convert. its shock absorbsers are not up to the mark.
it gives you bumpy ride.
mileage is also not great and waiting period for 4 to 9 months
my opinion is wait for some time some other new good models will be release soon.
i paid 7.86 lac for this car but u can get better ride and comfort for 1 lac more.
marury swift dzire (diesel) aer not available at right time as dec 1st week so please give me the right sagation for perchaching this car
I booked my dzire vdi silky silver with advance of 25K in mangalore and got it in 1.5 months. I have driven 800 kms till now and I am very satisfied. But I still think booking process is not transparent yet. First they said vehicle would be available in a month. After booking, they said maruti factory is shut down for maintenance which was confirmed by another dealer but third dealer said this was not true. And after waiting for a month, they said vehicle would be dispatched in next week. then they said indent is still pending and vehicle dispatch may be delayed. My finance had already been arranged. I told them I might change the dealer and would withdraw my booking. then things started moving. they told me to come and talk to the dealership manager personally. I was expecting them to ask a premium amount going by things i read about what was happening last year. but they said my vehicle was already dispatched. then i got my car in 8 days.
I have also bokked the car with advance of s.50, 000/- through City Car (auhtorsed maruti dealer at Singrauli distt, MP) in first week of Sept'09. But till date the dealer is not giving me any satisfactory answer regarding dispatch against my booking. There might be chances of giving my number car to other one. I am fade up by such attitude and action and thing for cance the order.

If you can help me then kindly take up the matter at your end.
plz call me [protected]

My alto 800 2013 model

My maruthi alto 800 model 2013 is given on[protected] for front right side bumper and left side door for servicing in chalkudy popular. 22 days left. i am not get back.
there is no spare parts for servicing. how much time will take for servicing.
vehicle number KL-45-J-1750.

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