[Resolved]  Maruti Udyog Ltd — Baleno car

I have a Baleno car which has run omly 20000 KM. I have been complaining about the bad performance of the car ever since I bought it. I need immediate rectification of the complaints as your dealers, Ms Indus Motors of Trivandrum are unable to identify the problem
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Aug 13, 2020
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MARUTI WAGON R DUO — Sensor Blinks

This is Rashmi here, I bought Maruti WagnoR Duo on June 21, 2007 my car registration number is KA 02 MB 9412 and bought the vehicle in Mandovi Motors JP Nagar Bangalore.
My problem is that the sensor blinks continuously which you people have mentioned in the manual that if it blinks continuously we need to inform the service station and i did the same way, i have been repeatedly complaining that the sensor blinks continuously throughout I drive the vehicle in gas about 10-12 times to Surkasha Bommanahalli and Mandovi also, I have complain directly to Maruti Customer Care people also, Surkasha People have checked many times (ie., 10-12 times) then they changed some part of gas which was brought from delhi, (this was done on June 26, 2008 ) later again there was some problem then it started blinking again even on Monday ie., July 30, 2008 they came and rectified i drove the vehicle July 1st and 2nd i did not face any problem but yesterday (ie., 3rd July, 2008 again i faced the same problem the sensor started blinking i have informed the same to Surkasha, i don't know what will they do now. Here i want to clarify you that i am not blaming any Surksha people because they have done their duty. Now i want a new vehicle to replace it because i am fed up of giving complaints to all the people and within 1 year time span i have complained 10-12 times just imagine my patience, paying such huge amount who will have any patience now its becoming too much i don't know whether it can be resolved or not i had thought Maruti is a good company so and their service is best but i don't think so in my case. Ramsuresh i don't know what will you do for this problem, either i want a new vehicle to replace this or else i want the money back enough is enough, i am really fed up of complaining one other day.

Mandovi (J.P Nagar) people took the car twice.But the problem still persists, I want permanent solution. If the problem is not solvable, please let me know about that. Otherwise how long you want me to suffer, because of this? This is testing my patience.
This is Rashmi here, I bought Maruti WagnoR Duo on June 21, 2007 my car registration number is KA 02 MB 9412 and bought the vehicle in Mandovi Motors JP Nagar Bangalore.
My problem is that the sensor blinks continuously which you people have mentioned in the manual that if it blinks continuously we need to inform the service station and i did the same way, i have been repeatedly complaining that the sensor blinks continuously throughout I drive the vehicle in gas about 10-12 times to Surkasha Bommanahalli and Mandovi also, I have complain directly to Maruti Customer Care people also, Surkasha People have checked many times (ie., 10-12 times) then they changed some part of gas which was brought from delhi, (this was done on June 26, 2008 ) later again there was some problem then it started blinking again even on Monday ie., July 30, 2008 they came and rectified i drove the vehicle July 1st and 2nd i did not face any problem but yesterday (ie., 3rd July, 2008 again i faced the same problem the sensor started blinking i have informed the same to Surkasha, i don't know what will they do now. Here i want to clarify you that i am not blaming any Surksha people because they have done their duty. Now i want a new vehicle to replace it because i am fed up of giving complaints to all the people and within 1 year time span i have complained 10-12 times just imagine my patience, paying such huge amount who will have any patience now its becoming too much i don't know whether it can be resolved or not i had thought Maruti is a good company so and their service is best but i don't think so in my case. I don't know what will you do for this problem, either i want a new vehicle to replace this or else i want the money back enough is enough, i am really fed up of complaining one other day.

Mandovi (J.P Nagar) people took the car twice(just 4 days back).But the problem still persists, I want permanent solution. If the problem is not solvable, please let me know about that. Otherwise how long you want me to suffer, because of this? This is testing my patience.
SUBJECT: Unsatisfied with the swift LDI Maruthi CAR Booking Service.
[protected][protected][protected][protected]-----


CAR Booked: SWIFT-LDI (Bright red color)

Date of booking:[protected]



CAR booked in the name: Dr. Davis



SHOP name from which the CAR was Booked: [SITARAM MOTORS, THRISSUR, TUDA Road, Peringavu, Thrissur-22]

Ph:[protected], 2325040



Receipt No : [19330]



Amount Payed in Advance to SITARAM's MOTORs:[50000-]

Respected sir,
I am Dr. Davis Moyalan. My son's engagement is on 30th September 2008. For the same purpose I booked the car on July 18th 2008.VIJU, the sales person from SITARAM's MOTORs, Promised to issue the CAR within 2 to 2.5 months. Recently I talked with the sales person, mr. VIJU and he is now not sure whether he can issue the car by the end of 30th september 2008 . So If this is the case, We are forced to cancel the order. We cannot tolerate such faults.
So Please do the necessary to issue the CAR by end of 29 September. Please reply me as soon as possible.


Regards
Dr. Davis Moyalan,
Moyalan House,
North Chalakudy,
Trichur District,
Kerala, Pincode-680307.
Mob:[protected]
Ph:[protected]
i have booked car maruti swift ldi for last 17 july 2008 i can, t get the car till date and showroom tells me that car takes the one month more please do something showroom magic auto palam dabri do urgent and reply me [protected]
i have given my Maruti 800 cc to maruti service dealer located in Faridabad named Vipul motors on 28.09.08 job card no jco 8003759. they have charged me rs.10698.But i am not satisfied with the service and more over the vehicle was handed over with noise in left front wheel and very week brake, even after replacing the brake drums and break shoe, when i contacted vipul motor they said we have not serviced your stearing system, which i was not told at the time of service.I request some body should address this issue
This is Annoch Kumar from Coimbatore, my BIL had purchased a maruti Zen car, KL 9 Q 6707, from AM Motors, Malapuram in 2005. This car had been serviced by them for the past 3 years and i found it dissatisfactory. I did bring this car from Kerala to Coimbatore and gave it to ABT, Puliakulam Road, on 25/10, with complaints of clutch, poor mileage, body rattling, power steering etc., this was taken delivery on the 28th. After driving the vehicle for a brief 300 km, i found the same problems with the power steering, clutch problems, body rattling, and poor mileage unrectified. With this i gave back the vehicle on 11/11/08, until yesterday they had called me twice and said the problem has been sorted out, and took for trial drvies on both occasions, but to my surprise i still found the power steering problem not corrected. After the first trial, they told me that the problem was with the tyres, thats the reason the steering doesnt return after turning, somehow i disagreed with the point because if it was true then the steering shouldnt be returning on both sides, but the problem was only with the left side mainly. Yesterday i recieved a call saying the problem has been rectified and i had taken it for test drive with the technician with me and showed him the same problem, he said that he would change the tyres and prove to me that it was tyre problem. I waited for him to change the tyres and drove it again with him alongside me, and showed that it was worse after the tyres were changed.

I pity that these people are unable to identify the problem with the steering and rectify it, keeping the vehicle for more than 15 days on 2 occasions. i request your goodselves to look into the matter, speak to your ABT people, and get this problem rectified.

Regards
Annoch Kumar
This is Annoch Kumar from Coimbatore, my BIL had purchased a maruti Zen car, KL 9 Q 6707, from AM Motors, Malapuram in 2005. This car had been serviced by them for the past 3 years and i found it dissatisfactory. I did bring this car from Kerala to Coimbatore and gave it to ABT, Puliakulam Road, on 25/10, with complaints of clutch, poor mileage, body rattling, power steering etc., this was taken delivery on the 28th. They charged me Rs. 8000/- for this. After driving the vehicle for a brief 300 km, i found the same problems with the power steering, clutch problems, body rattling, and poor mileage unrectified. With this i gave back the vehicle on 11/11/08, until yesterday they had called me twice and said the problem has been sorted out, and took for trial drvies on both occasions, but to my surprise i still found the power steering problem not corrected. After the first trial, they told me that the problem was with the tyres, thats the reason the steering doesnt return after turning, somehow i disagreed with the point because if it was true then the steering shouldnt be returning on both sides, but the problem was only with the left side mainly. Yesterday i recieved a call saying the problem has been rectified and i had taken it for test drive with the technician with me and showed him the same problem, he said that he would change the tyres and prove to me that it was tyre problem. I waited for him to change the tyres and drove it again with him alongside me, and showed that it was worse after the tyres were changed.

I pity that these people are unable to identify the problem with the steering and rectify it, keeping the vehicle for more than 15 days on 2 occasions. i request your goodselves to look into the matter, speak to your ABT people, and get this problem rectified.

Regards
Annoch Kumar
122 VG Roa Nagar,
EB Colony, Ganapathy,
Coimbatore 06
[protected]
We have same problem in sensor blinks . this not good and this car is not giving average also ...
Dear Sir,

I have purchased one M800 A/C from Sai Service Station Ltd, Kochi on 26/07/2008. At the time of purchase, they have offered me exchange Bonus for my old vehicle(M.Zen) of Rs.5000/-. within 3 weeks time. Payment was offered as cheque from Maruti Udhyog Ltd. But till date they have no response with this matter. I used to contact them for this issue, but the dealer is telling excuses. All the papers of the exchange vehicle laying with the dealer. Please take this issue seriously and take the necessary action as early as possible.

Vehicle Details
M800 ac-im m
Eng No.3990598
Chassis No.2731462
Color - Caribean Blue

For any additional information contact me in [protected]

Regards
Leela Chacko
TO THE MANAGEMENT OF MARUTI SUZUKI INDIA
SUPER COMPLAINT AGAINST MOTOR CRAFT, SAHIBABAD

Dear Sir,
This is to bring to your king notice that I was ditched by one of your Maruti Dealer (Motor Craft SAHIBABAD).I booked Maruti SWIFT VXI Azure Grey at MOTOR CRAFT, Sahibabad on 03.04.2009 & paid a token amount of Rs.10, 000.00 & promised that the Car will be delivered by 30.04.2009. Also I paid Rs. 95, 000.00 on 25.04.2009 towards the marginal money. The total loan was disbursed to them by HDFC bank. In between we were in continuous touch with Motor Craft for the delivery date and he every time confirmed that vehicle is ready for delivery date of 30.04.2009.To our surprise when we reached MOTOR CRAFT on 30.04.2009 we were shocked to be informed that the same will not be delivered as the same has not been delivered by MARUTI SUZUKI. The attitude of the staff has been very harsh towards us as they were unable to deliver. We have been even told that it is a normal practice with MOTOR CRAFT.
We are the third generation in our family trying to own the second car from the MARUTI stable & this is a shocker to us.
We see a lot of conspiracy in this as it seems that my car has been delivered by MARUTI SUZUKI & sold on premium to some other customer.
Further it is very surprising that none of your dealer in Noida and Gaziabad is having stock for Maruti Swift VXI (any Colout other then Black and Red). I don’t know how can such a big Automobile company work with zero stock at all the dealers in Noida and Gaziabad.
Kindly look into the matter as I now plan to take the car from some other manufacturer who are ready to delivery car in 2-3 days time.
Seems that Maruti is loosing his Esteemed Customer….
Looking forward to look into the matter
Romi Kaw
[protected]….
Respected sir,
I am Bharat Surana from raipur (chhattisgarh), i am your customer since last four years & i own a Wagon R.Regarding the servicing of my car I opted Sparsh automobiles which was the first time & I am very much disappointed by the service provided by them.Firstly all the jobs stated were not up to the satisfaction level & no one even responded my complaints there.It is very sad that Maruti having such a big name is providing such a poor service to the customers.I never expected this kind of poor service from Maruti automobiles.Thus it is my kind request that please take a strict action against Sparsh Automobiles raipur(Chhattisgarh) so that in future no one can spoil the image of Maruti Suzuki.


Bharat Surana,
[protected]
Raipur (C.G.)
dear sir,
my name is manish raghav and i have a problem in my legs problem is this both are leg is little bit week bt i stnd properly and walk properly bt i cnt press clutch properly so i cant drive bt i need that particular type of car which have only race n break plz try to under stant my problem n plz give me reaply that could be possible or not. I HOPE YOUR REAPLY WILL BE POSITEVE plz give a reaply as soon as posible THANKS

YOUR TRUELY
MANISH RAGHAV
PH NO- [protected]
Date : 6.7.2009
Dear Sir / Madam,

My first car was Maruti Suzuki 800. I was very pleasant to drive that car. I learnt driving on this car. I owned that car for 6 years. I sold it at very good price only because of it was Maruti product. Now, I need to purchase a new car. I want Maruti Esteem as my new car. But company was stop selling this car. Then, we choose WagonR as our new car. We were very happy that we had purchased a small but very spacious and luxurious car. Now, we used it on daily basis. In routine usage we found lots of design problems. We had complaint about it several times on your website feedback category and also complaint to my dealer from where we had purchased the car. Nobody gave response to me till today. My dealer is Manan Autolink, Navrangpura, Ahmedabad, Gujarat. My car’s registration no. is GJ1HQ 8598. Meanwhile Manan (Maruti Dealer) has sent a person to find out the problems. They just listen to me and become helpless. They also received the e-mail which was sent to your company directly by me. They told me to look into this matter and reply me as soon as possible positively. This has passed almost 3-4 months.

Lots of driving risk factors while driving because of side angles. No view of Speedo-meter by adjusting chair from any angle or even side signals and even buzzer of side signals are too low. Inside the car, back view mirror is very low height so that we cannot see the person who is driving in front of and this mirror is vibrating even on smooth road. Reverse position is worst because we cannot see the backside position of the car.

Few months ago we went to Nathdwara, Rajasthan and Mount Abu by this car. Now, we decided to never take this car to any hill stations because side view of 45o angle is very bad and very much risky for an accident. Everyone in car was very fear of accident because we have to look here and there by moving ourselves to see the vehicles. This is not only my problem but for every customers who are driving WagonR. Lots of my collogue are facing this problem and because of this they avoid purchasing or driving this car. I also recommend my friends and relatives not to purchase this car particularly.

So if you still have any queries and want to improve and increase customer for this particular car please contact me on my mobile no. [protected] or on my e-mail: [protected]@yahoo.com and [protected]@gmail.com.

Like yours become International brand seller, if you believe in customer’s satisfaction and secure vehicles production and the highest selling in small car segment, you have to reward me just like solving my problem with new one. This kind of suggestions you will have by spending lots of money. This is not a stunt by your rivals but from the customers who are facing trouble while driving such a wonderful car (mechanism not for design). This kind of designer of the car should have to suffer and play with the lives of others. On the other hand you believe that this is the most seller car but we have no other alternate in this range to purchase for whom who only wants to use Maruti Car.

Waiting for your reply not like always like below:

Thankyou for contacting us at Maruti Suzuki
Monday, 6 July, 2009 1:53 PM
From: "[protected]@maruti.co.in" <[protected]@maruti.co.in>
To: [protected]@yahoo.com


Dear Mohit Parikh,
At the outset, thankyou for your interest in the Maruti Suzuki website. Your query has been forwarded to the relevant department and they will get back to you at the earliest.
With Warm Regards,
The Maruti Suzuki CRM Team.

C.C. : Consumer Protection Cell, Ahmedabad
- Mohit Parikh
I have 7years old maruti-800.I made it on CNG after 5000 kms. Right now it is on 62500 kms. I naver face any problem with CNG., and no maintainance. I am very happy by knowing that maruti company is going to launch maruti with CNG model. SUGGESSION== I suggese you that you, please make petrol tank of 10 liters made up of stailness steel. one solenoid orignal valve is used to change petrol to CNG or vice-versa.but i am facing problem of jamming of that solenoid valve.so i have changed that solenoid valve by small piston-displacement magnetic pump. so i suggese to provide that type of pump in new CNG model of 9volt. thank you.
My wife Sunita Kumari bought a Zen Estillo vxi from modern automobiles ambala cantt. haryana about 45 days back with temp no HR99 DP TP 4267 and recently got permanent no HR01Z 0130 and about six days back rear glass of the car got broken in an accident the car was immediately handed over to the same service station that is modern automobiles ambala cantt. and even after six days they says that rear glass is not available and it may take about two three days to arrange it. Is there some one to intervene as my car has become a rest room for the workers as watched by me personally.
I am driving Maruti Baleno LXi, which is 3 years old and run only 35000 km. My problem is "as I apply breaks, there is comes a dragging sound in the front wheel." I gave the car to Authorised Work Centre 'JEEVAN MOTOR', Bhopal. They greased the caliber pins and returned the car. However this did not help the cause and Car was resent to them. Now they changed th Break shoe pads and sent back the car. BUT the problem continued and as the car was sent for the 3rd time, they changed the Front break Disk and Bearings as well. By the way they only had changed the front bearing and a shaft only 2 months before.

Despite spending many Workshops days and lots of money they car problem has not been resolved yet and still a Sound comes, as I apply breaks.

Now I gave the car to another Big Maruti Workshop of Bhopal "MY CAR". Today is 4th day that my car is being repaired in their workshop. TO DATE, they have not been able to find the real reason for this noise.

I am a strong beliver in Maruti products, but this exp is leaving a bad taste in mouth.
CAN SOME ONE FROM MARUTI HELP ME ON THIS MATTER.
I had Bought Maruthi SX4 on Feb 2008, till date date i had travelled 28000 km, i Have changed Brake shoes, now the workshop guy says clutch plates are worn out?? He wants me to change the clutch plates which seeems cost 8500 RS. workshop guys are simply ripping money from owners every time i give to service the minimum they charge is 6000.I wish the Maruthi Co. can change my clutch plates or else i wanna sell off this car.
I have bought Swift VDI in Dec.2008.On 6 september 2009 there was sudden noise in its engine.registration no.is MH 11 AK 2006.Car toed to Chougule Pune.Till date I have not got my car repaired.Mr.Mujumdar, works maneger at Cougule Pune is saying that there is a problem in bearings in engine and we are not getting it from Maruti company and we are helpless.What is the use of so many outlets ?
Sir,
The second service of my A-Star was on 26-11-09 at Indus motors, Kottayam. it was very dificult to put the reverse gear and told them to repare the gear and they agreed. But they didn't do their work and also one wheel cup of my car was lost. When I complaint to them, they told from Ernakulam Maruthi office will call you, after few days from Ernakulam Maruthi one lady ring to me and i complaint the same. But there is no response for the complaint from the indus office. So please take necessary steps.

Thanking you,

K.T.Kuriakose,
Veluthedathuparampil,
Meenadom.P.O, Kottayam,
Kerala - 686 516.
[protected],
[protected].
My Car Number UP14 AL 7992 Model 2007
On 18/1/2010
I summited for service to Rohan Motors Ghaziabad (u.p) but
they not properly
and my car gear box not working And Nobody attend my call
I have give more then 10 call
My Number
[protected]

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