[Resolved] Max Life Insurance — Lapse of policy due to agent negligence | |||
Dear Sir I , Naveen Kumar Patle, have taken policy from Max Newyork Life insurance(details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums. I would like to bring your kind notice that due to negligence of advisor , I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side otherwise . Policy Details: Max Newyork Life - Smart Invest Pension Super (Regular Plan) Policy no : [protected] Date of birth : 12.08.1971 Initial amount paid through cheque : Rs 2500/- ( cheque no 979969 dt 18.6.2010) Agent code : 318181 Thanking you, Regards Naveen Kumar Patle Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear Sir
I, Naveen Kumar Patle, have taken the policy from Max Newyork Life Insurance (details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor and local branch of company by telephone has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums.
As per the advice from customer services of company, I have also verified in the bank branch where I am operating my given account but there is such ECS was asked from company's side . I have also informed to the company but they are are not giving the attention and just passing the time.
I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side .
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Date of Birth : 12.08.1971
Initial amount paid through cheque : Rs 2500/-
( cheque no 979969 dt 18.6.2010)
Agent code : 318181
Thanking you,
Regards
Naveen Kumar Patle
I, Naveen Kumar Patle, have taken the policy from Max Newyork Life Insurance (details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor and local branch of company by telephone has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums.
As per the advice from customer services of company, I have also verified in the bank branch where I am operating my given account but there is such ECS was asked from company's side . I have also informed to the company but they are are not giving the attention and just passing the time.
I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side .
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Date of Birth : 12.08.1971
Initial amount paid through cheque : Rs 2500/-
( cheque no 979969 dt 18.6.2010)
Agent code : 318181
Thanking you,
Regards
Naveen Kumar Patle
Max New York Life Insurance Co. Ltd. — Lapse of policy
Dear SirI , Naveen Kumar Patle, have taken the policy from Max Newyork Life Insurance (details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor and local branch of company by telephone has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums.
As per the advice from customer services of company, I have also verified in the bank branch where I am operating my given account but there is such ECS was asked from company's side in August ,September and October months . I have also informed to the company but they are are not giving the attention and just passing the time.
I would like to bring your kind notice that due to negligence of advisor and company , I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side .
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Date of Birth : 12.08.1971
Initial amount paid through cheque : Rs 2500/-
( cheque no 979969 dt 18.6.2010)
Agent code : 318181
Thanking you,
Regards
Naveen Kumar Patle
BALWINDER SINGH
POLICY NAME Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
POLICY NO.[protected]
I AM BALWINDER SINGH, have taken the policy from Max Newyork Life Insurance (details given below)
DATED 31.10 .2007. The Agent Advisor has taken INSTALMENTS of Rs 20000. AMANDEEP GUIDED WRONG.
I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2OOOO/- and could not continue this policy . I request you that proper action should be taken from your side . AMA
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no : Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Initial amount paid through instalments of 20000
BALWINDER SINGH SON OF KULWANT SINGH
H.NO.4/606 CIVIL LINES MOGA 142001
PUNJAB.
Thanking you
BALWINDER SINGH
CONTACT NO. [protected]
POLICY NAME Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
POLICY NO.[protected]
I AM BALWINDER SINGH, have taken the policy from Max Newyork Life Insurance (details given below)
DATED 31.10 .2007. The Agent Advisor has taken INSTALMENTS of Rs 20000. AMANDEEP GUIDED WRONG.
I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2OOOO/- and could not continue this policy . I request you that proper action should be taken from your side . AMA
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no : Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Initial amount paid through instalments of 20000
BALWINDER SINGH SON OF KULWANT SINGH
H.NO.4/606 CIVIL LINES MOGA 142001
PUNJAB.
Thanking you
BALWINDER SINGH
CONTACT NO. [protected]
80%
Complaints
1159
Pending
0
Resolved
902
+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Please note that as per your ECS request, the same was forwarded to your bank against Txn. Reference No. "[protected]" for the month of Sep-10 and "[protected]" for the month of Oct-10 respectively. However, we were notified by the bank that no such account exists. We would request you to kindly contact your bank for clarifications. Our Customer Service executive will be in touch with you to update you on your policy status.