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Max Life Insurance Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 1159
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1800 200 5577
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71
1800 200 4006
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38

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+91 11 2693 3610
64
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Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
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110020

Max Life Insurance reviews & complaints page 57

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S
Shamsheer Khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy Surrender - No Settlement

I Hold a ULIP policy #[protected] from Max New York life insurance and the harassment starts.

Even after 20 days, there has been no update on the status - I ve called up the[protected] to find out that the surrender status is still not updated and no one knows what the issue is.

In spite of repeated requests and reminders, all I get is an absolute cold response. As a matter of fact, when it comes to collect...
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A
Ashish Pathak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor services

Hi,

I paid the premium on 11-Jan-2010 for my MNYL policy number:[protected]. This is 18-Jan-2010 today and I could not get the premium receipt until now. I have been trying to follow up on emails (Ref. No. 1717876) since 13-Jan-2010, but could not get any response till now. I am in Muscat (Oman) now and due to expensive call rates, did not want to call the Customer care.

Although I could not get any response...
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G
gaurav
from Pune, Maharashtra
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refund process take two years

I had requested for the cancellation of my policy but its almost 2 years i haven't got any refund for after interacting with several branches in bangalore they guided me to visit head office at M.G.Road, even the people over there had taken 15 days time and still they say that they are processing it or some of their higher official haven't reverted on it.

Now i don't have the policy in hand nor the refund amount,...
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P
Prakash R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manipulated/Cheated on Life Insurance

This is Prakash holding a few life insurance policies with the above organization, This is to bring to your notice that I have been cheated on a life insurance policy by the MNYL sales representative (Ms. Juli - Sales Manager – Chennai Annanagar Branch) without properly explaining the complete details of the policy and I have been totally harassed and ridiculed with the kind of response that I have got from the staff till date.
br...
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M
MAMTA RANI
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mediclaim

company is using abuseive language mail...
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M
MAMTA RANI
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mediclaimr

i have applied for mediclame insurance which was rejected i have payed the amount of Rs3200
which was not refunded to me kindly refund my amount
Mrs.Mamta Rani
28/157 Weat Patel Nagar
New Delhi - 1100008
Ref #[protected]
Ph - [protected], [protected]

CC: Agent Code : 222333 GO : ADEL5
Agent Name : Shalu Gaba...
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S
satwant kaur ochani
from Rajapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by max newyork life

I am a senior citizen of 67 yrs. & a retired lady. I have been cheated by New York life insurance, due to this I am in a state of shock & mentally disturbed.

I was approached by new York life insurance through their agent Mr. Bhanudutt lala & manager Mr. Mehul dave for their “SMART STEPS PLUS” policy for my grandson aged 7 years.

They convinced me that this policy is the best policy known as “THE...
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M
Mehul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Contact Details & Can Trust

Sent: Thursday, November 26, 2009 1:13 AM
To: 'rajesh.[protected]@maxnewyorklife.com'; 'rajit.[protected]@maxnewyorklife.com'; 'john.[protected]@maxnewyorklife.com'
Cc: 'service.[protected]@maxnewyorklife.com'; 'Charulata.[protected]@maxnewyorklife.com'; 'abhinav.[protected]@maxnewyorklife.com'
Subject: FW: Ticket #1421361
Importance: High

Dear Rajesh, Rajit & John,br...
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S
Shivani Kartikeyan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Spelling of Max Newyork Policy No. 26969214

With deep regret I am forced to write this mail. I had taken the captioned policy in April 2006 in my name. I was told that this policy is a whole life policy and I need to pay Rs 5000/- every six months. After 3 years, I will start getting bonus amount which would be approx. Rs 3000/- per annum. Also, If I stop paying premium after 5 years, the premium will be paid from my accumulated fund value but I will be insured for whole life till...
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S
Sheetal Dhyani
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my policy bind

A agent name Deepa From Max Life Insurance Vaishali Branch came to my home with her calleagues name Neena Sharma Who is Sales Manager In Max Insurance and convassed me for taking policies from their company.With my husband permission I take two Policies. They told me that you will get your policy bond with in fifteen days. After fifteen days I got my both policy bond . My smart steps plus policy bond was correct but there was some mistake...
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A
Akhilesh Kumar Shma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Escalation of Commitment

I have taken insurance from Max Newyork life insurance. The plan was cover at 60. I have paid two of the annual premium without any hesitation. At third year they are charging 10.2% Service Tax in additional. That was not a part of the contract. In telephonic conversation they told that this is a government tax and we cannot accommodate it. This is a new type of scam. These Insurance companies bribe in billions to get license and to make...
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A
Anand Pillai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in claim settlement

My Policy no is[protected] and I had placed a request for surrender in the month of September on 12th day. After that there is no response from any of the customer care or Andheri office for my followup. And I have surrendered my policy for investing it in Smart Express policy.

I have made payment through credit card and already the due date for that particular payment is crossed and I still don’t have any information regarding...
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ASHOK SHARMA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not recived detailed statement of accounts

My policy no.[protected]

I have not recived even a single detailed statement of accounts from your side. I joined you in 2007 that is 14 oct. 2007. And according to the policy document provided by you, the effective date of coverage is 30 oct. 2007. You are requested to send all the details as soon as possible.


Ashok Sharma....
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S
Sunil Wig
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for unnecessary premium that i have already paid

Good Morning,

I have a life insurance Policy with Max New York Life Insurance Company. The poolicy is in Monthly mode (5000/- Per Month). This policy of mine will be maturted in Sept 2010. But now regularly i am getting the mails from Max office saying that i have not paid premium for the three months. I replied saying to give me all the details as i have paid the premium. They replied to lapse the policy and when i told them...
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V
VEENA SHYAM NACHNANI
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD BY AGENT AND COMPANY HIDDEN CHARGES IN POLICY

HI ,

I HAD TAKEN POLICY NUMBER[protected]
FROM AGENT NITIN RATHODE IN PUNE.
THE AGENT EXPLAINED THE POLICY SAYING THAT IT GIVES FIXED 20% RETURNS , ALSO HER MANAGER SAID THE SAME.
SINCE I AM HOUSE WIFE , I TRUSTED THEM .
THEM I GOT THE POLICY VERIFIED AND PEOPL SAID IT WAS ULIP NOT FIXED RETURN.
I COURIERED THE LETTER OF CANCELLATION VIA BLUE DART WITHIN 4 DAYS TO THE COMPANY FOR REFUND OF...
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H
harish kumar sharma
from Mumbai, Maharashtra
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No claim benifit

Dear Sir,
I have taken a policy no[protected] on my name as on 22 Oct, 2007. By bad luck i was admited to the hospital with pain in stomatch. Where I knew that it was the pancreatic problams which was mention in the policy. I got operated and 21 stitches made on my stomatch. The expences of approx 300000/- refused from the MNYL as it was the frist operate and with in 180 days. you can not get claim as per the condition. I think ok.br...
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V
Vinod Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis-sell of policy

I have been witnessed for mis-selling of policy by max new york life insurance. I had been committed that if I take their policy, I will be given overdraft account from standard charted bank as they have tie up with this bank. They said the same every time when called me.
After taking the policy, every time, they started to give different reasons. They said that they are waiting for the copy of policy document at their side as well....
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P
pilot17
from Chhota Udepur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

premium not allocated and cheating

i m having a policy[protected] with max newyork and last year i forgot to pay the premium so i paid it after 6 months of due date so i was suppose to fill up the health decleration form which i filled on 30th april 2009 and i have paid the premium of rs 20000 with h d form. Now till date they have not allocated my fund and they are stating the reason that we have not received your h d form so your policy is lapsed... how can they accept my...
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N
NEERAJ KUMAR
from Delhi, Delhi
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not refund my amount

sir

i am neeraj kumar, i have taken a policy no[protected] from max new york life . Due to some problems, i have given request to cancell my policy no[protected] on 13th may 2009. but they do not give me any type of help and response. I have given cancellation request 3 times but they always told me that ur policy is under process. I have completed all formalities . pls do needful for me and refund my amount from them.
br...
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KRISHAN KUMAR KALRA
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEIGHT OF NON-ACCOUNTABILITY

This is in reference to my policy no.[protected], Plan : 25 Year Level Term Plan.


I have paid premium Rs 5655 due this year as per Policy document issued to me. Now I am being asked to pay more premium Rs 582.47 and reason given is that addition is nothing but a govt levy introduced this year.



Now the fact remains that govt has surely imposed a levy on the premium but as a professional...
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