Mcdonald — Regarding the service

 
4 Reviews
India
 Mcdonald customer
Sir/madam


I am the regular customer of mcdonald i first time visited in Great india place (Sec-38 A Noida u.p.)mcdonald store when i eaten the burger then i ask for water the worker refuse to give me and say we are not providing water to customer you have to purchase then i was surprised to know,because this type of answer i heard first time in mcdonald store.
so kindly take a necessary action and reply me as soon as possible..
I hope the company will resolve this issue make customer happy toward there product.



Yours...
Mcdonald Customer
Noida
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear McDonald team,

Here i am writing about your employee Mr. kaushal who is working in Varanasi your I.P Mall branch who is such a bad person. i was not expecting that this kind employee is working with macdee. he always try to touch girls i cannot write here what he has done with me when i was taking something at counter. pl take action .

Otherwise i will take action & that will not be in your favor

Regards

praggya
Sub: Complaint- a dissatisfied age old McDonald customer.

We have been die-hard fans on McDonald since ages now. No occasion is complete without Mc Donald’s as we like the quality food that’s provided. Sometime ago we(friends and family) went to Mc Donald Rohini, Delhi and purchased Happy Meal with the scheme clearly stating “offer valid till 5th April2010 on purchase of next Happy Meal an extra toy would be given by you.” Firstly, on reading the offer when asked your representatives for the coupon they refused to give saying that they don’t have any coupons left. I talked to the manager, he said would arrange one somewhere from the backyard and finally we managed to get just one coupon.
Today without any program to visit Mc Donald’s just to redeem the offer I took out time from my busy schedule and went to Mc Donald’s at Kashmere Gate Delhi in the noon. To my utmost surprise when asked for redemption against purchase of a HAPPY MEAL again your representatives refused….. Saying offer has just now closed. I would like to ask is refusal first, a policy /gimmick of a reputed company like yours where you are so well customer and children focused????? I am so much dissatisfied today that I have no words to express except that all my faith has been ruined as I have fallen off my words in front of my child. The child was in tears. In today’s fast paced world children understand what’s happening. All expectations of getting an extra toy as gift in one HAPPY MEAL, as has moved to a new class and was the 1st day for school have been badly shattered. Being such a reputed, age-old company you should have advertised the closure of the scheme quite in time. Today I feel as this visit was a mere waste of time, money and commitment. The child’s dreams were so easily ruined by you just in a fraction of seconds. I don’t know how I will be able to bring back the trust now and don’t know whether the child would like to come back to Mc Donald’s or not!!! Please help if you have a solution. EACH TEAR OF THE CHILD IS PRECIOUS FOR THE PARENTS I hope you can understand the emotions involved.

We are still worried how from now on we will be able to keep up our words as the answer we got from the child was stunning. I still hope commitments made by your company are not false.

Kindly take a serious look into the matter and consider the hidden sentiments of children without giving out your decisions.

Awaiting reply.

Thanks,

McDonald customer

Chip of the outer harder portion of eggs

Hi,

I had ordered 8 mc veg meal and 1 mc egg meal.
In mc egg meal, there were chips of the outer harder portion of eggs, which went inside my stomach on my first bite.
I want to understand how can Mc Donald be so careless of what they are serving people.

Order number : THS[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    633
    Pending
    0
    Resolved
    11
    phone
    +91 11 2460 4047
    location
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    Mcdonald - Regarding the service