McDonald's India Complaints & Reviews

My complaint is addressed to www.mcdelivery.co.in This is with reference to order number PJM[protected] which was placed at 7:43 p.m. and should have reached by 8.13 p.m instead the order has not reached till 9.15 p.m and the store operator gives excuses everytime of rush and all. Above this he mentioned the order as dispatched over mcdelivery app so that no action could be taken over him by the company. Really ridiculous experience....

My Order No. is KHA[protected]. Everthing was BAD. The Bun in Indi McSpicy Paneer was bad and old, the bun was breaking while lifting. The Wrap was very loosely packed and the roti of the wrap was half cooked or something like that i don't know but half of the roti was very hard, i had to take out everything else and the roti, and lastly The McFlurry Oreo Medium was half filled, they are charging for medium and giving the same quantity...

I ordered Food from macdonalds website www.mcdelivery.in on 18/11/2015 at 12:15pm. The contents of my order were "mc aaloo tikki meal+chicken mcgrill meal+promo mc spicy chicken+ conversion of two cokes to iced tea" .My order number is VIB[protected]. But instead of the order i placed they delivered me "two chicken mcgrill meals and coke instead of iced teas". When i called the customer support they kept telling me that they have...

I ordered food from McDonald's on 15th November 2015 at 21:46 my order no. being 80673. After waiting for a long time, 1 hour 59 minutes to be precise, and calling the helpline twice to find out the status of my order, once at 22:37 and being asked to wait for 5-10 minutes to receive a call from the store but not getting a call and then after 20 minutes, calling them again at 22:59 being told to wait for another 5-10 minutes I got a call...

Date of incident : 6th November 2015 i ordered food from Mcdonald's restaurant. My food was delivered at my home. On receiving the bill, i saw service tax was being levied to me although no extra service was offered to me. For home delivery, i was charged Rs 25 which is agreeable. i want the restaurant to return the money that they have charged and stop charging service tax on all home delivery transactions since no service extra service...

Mcdonalds has an online ordering site through which i ordered. The nearest outlet from my house is only 5 mins at Kstar mall chembur. I reside at Sindhi socirty chembur. However after placing the order online I got a call from that outlet saying that they do not deliver near my house. It wasted my valuable time, this should have been informed on the web page only....

My name is Darshak Thakkar I live in Mumbai, This incident took place on the[protected] when I newly registered myself with McDonalds for home delivery purpose prior registering with McDonalds i asked the Customer Care Executive whether the Branch in Chembur inside K-Star Mall delivers in Kurla east where i reside. The executive asked me to wait for a moment and reverted "YES" WE DO..so i went ahead with my registration and gave...

We have place an order for chicken macgril They provide burger without tomato bits of onion piece and even not bother to inform it's ingredient is out of stock Such a careless service and staff Felt like they are roadside stall Will not come again to Mcdonald ever...

Went to McDonald's at chikhalthana road, auranganad, Maharashtra. Manager name is Rahul sharma, who was not available to attend any complaints. Worst staff, who were not capable to manage a handful customers and served cold food. Coffee was smelling we ordered hot but got cold....

Hi, Inv#: [protected] My Actual order : 2 Aloo tikki burger without cheese, 1 Aloo Saucy Wrap, 1 Ice Tea medium I got: 1 Aloo saucy wrap, 1 VM Med McAloo which includes 1 aloo tikki, ice tea and one French fries(which I dnt ask for) Location: Mc D, Near Santosh Nagar, Dange Chowk, Pune When I ask for my order there was a lady who was on billing machine, I just ask for the actual order (2 Aloo tikki burger without cheese, 1 Aloo...

Hy, I visited on 17th October at McDonalds(Cannuaght Plaza Restraunt, Gurgaon) i.e. located at near M.G metro station Gurgaon. I tried to made a payment of Rs. 226 through my debit card twice but both the times transaction failed, so i made payment through cash, but my amount debited from account twice i.e 226*2=450. out of two, one transaction has been reversed but second not yet credited in my account. Please refund the Rs. 226. Below...

On 10.10.2015, I took the delivery of eatables from McDonalds drive thru at Karnal Branch(Savoy Greens), Haryana. When I open the lid of the glass, I found MOSQUITOES in my drink. Then I came back to the outlet for the said complaint, checked the kitchen, and I found mosquitoes in the ice tray and took the photos of the same. I was very disappointed, distressed to see that, as I also suffered food poisoning due to this....

We had been to McDonald and we ordered than we went to upper lobby and some staff girl came and told not sit here and she was so rude she said that she will refund the money but she will not let us to sit. I don't know than y they have kept 2 lobby ground and first floor and with in a second she refunded the money asked us to lev. It's completely waste of time and worst customer service and McDonald s restaurant address is490, 60 Feet Road,...

Sir, I m the regular customer of your brand.Yesterday i visited to mcd in shipra mall at Gaziabad and i really get shocked because mouse are running here and there it is not hygienic even when i talk about the staff regarding this they give me rudely reply which hurts me a lot....

We are a regular client not only in india but in the middle east also. however my recent outing we chose to get some takeaways from mcdonalds lulu branch ernakulam. as per order (attached picture) we did not get 1x focacsia breads and the drinks provided was just carbonated water....

I had paid money for piri piri and it was for take away, the order taker was busy for other things and then he forgot to give me piri piri...this inncident happened in rmall thane west...date:26/9/15...time:20:23:09...crew id:20015928 Amol.J...Vat Tin:[protected]v and CST TIN:[protected]C and dtd:01/04/06...please tell them to not do it again...

Hello sir/ madam, i Prabhath Namboodiri had visited your outlet in kalaboli Navi Mumbai. i had take my meal for which i didnt get any bill but i had to pay cash as it was late night btwn 11.45 PM and 12AM. i didnt get my nbill even after asking them for it....

Date of the incident: 14th September 2015 Description: Delivery boy who visited Supreme Palms on 14th September had compliance issues with entering his details when stopped by Supreme Palms Security Guard. After 11 pm, he got close to 15-20 friends along with him and forcefully entered the building premises threatening the security guards at night shift. They then kicked and were beating the security guard turning the residence into a battleground....

I ordered food from mc donalds frazer town bangalore on 13 sep 15. i was shocked to find that the chicken in wraps was totally raw and uncooked. i am attaching photos and intend to take the company to court for firstly putting my and my familys life in danger by making us consume uncooked raw chicken and secondly delivering sub standard and dangerous food which can lead to very serious health issues. i am attaching photographic proof of the...

I ordered Chicken Mc Grill and Mcaloo at 11:45 PM on 12 september 2015 at the dwarka sector 5, west delhi, New Delhi (110075) store.The McChicken I received was with completely burnt patty and unhygenic. The quality was very poor. If this kind of food is to be served then just shut down your store so that people don't fall sick. The bill number is INV# [protected], crew id 43478 ... My Contact [protected]...