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From last three months i am facing this issue. once i changed the display panel worth 1950 and the very next day it shown again complaint. the same day i given back and they told the problem with board and they can repair the same.till this day i got any replay and they are not responding also.
Service center address
M./S TECH BEAM,
2nd floor, A M K Complex, Pothole Road,
Thrissur, Kerala - 680004
My Complaint ID: [protected]
Dt:27/08/2014
Model no : Micromax A116HD
Service center address
M./S TECH BEAM,
2nd floor, A M K Complex, Pothole Road,
Thrissur, Kerala - 680004
My Complaint ID: [protected]
Dt:27/08/2014
Model no : Micromax A116HD
i had given canvas a94 with docket no N[protected], imei no- [protected] and [protected] on 18th of march with the problem of blank screen to your service centre in barnala(punjab).
but i havn't still got my set after visiting them several times and also i called up your customer care center and they assured me that their seniors will talk to me within 24 hours but i think more than 180 hours have passed but i havn't recieved the call yet.
its more than 50 days but my mobile is not yet repaired and you see my warranty is getting over while my phone is with you.
but i havn't still got my set after visiting them several times and also i called up your customer care center and they assured me that their seniors will talk to me within 24 hours but i think more than 180 hours have passed but i havn't recieved the call yet.
its more than 50 days but my mobile is not yet repaired and you see my warranty is getting over while my phone is with you.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
The Job Sheet No is SALUT003R1845 and IMEI No is [protected].
Since then I have made numerous complaints to the company on e mail too vide Complaint No MMX[protected]. The phone has been under repair since 28 May 2013, ie more than 60 days. In the meanwhile since my leave got over I had to return to my work place. I have mailed my complaint numerous times, spoken to the service centre and your customer care No, but my phone is still not repaired. I am absolutely frustrated and at my wits end. I am always told that the phone has been sent to delhi for repairs.
The numbers of the service centre are now either switched off or not functional and I have no way of finding out the status of my phone.
please help.