[Resolved]  Mobikwik — my bill is not paid

Address:Tamil Nadu

Sir,

I registered in mobikwik for paying my idea postpaid data card bill. the site asked me to register and i did and then asked me to provide me the bank details for paying the amount and i did. but it took the money but did not pay the amount. Pl help me in getting back my money.

I got the folliwing message from mobikwik

______________________________________________________________
Hello sandyaram ,

You just attempted to pay MobiKwik.com using Zaakpay.

Your payment was successful.
Payment Details
Website: http://www.mobikwik.com/
Order Number: [protected]
Order Date Thu, 1 Nov 2012, 12:46 PM
Payment for Recharge
Amount: INR 1068.00
Payment Method: Credit Card
Your Name: sandyaram
Your Email: [protected]@gmail.com
Your Phone No.: [protected]
Your Billing Address: Delhi Delhi Delhi India 110075
Please Read:

1.This transaction will appear in your bank/card statement as MobiKwik.com

2. If you have any questions about your order or shipping status please contact [protected]@mobikwik.com

Thanks,

Zaakpay Team

www.zaakpay.com
______________________________________________________________



Thanking you in advance.

regards

Sandya
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sandyaram,

We had raised a dispute for your mentioned transaction and will revert you back on your registered email id. Please note your reference support ticket number : 93940.

Write back to us at [protected]@mobikwik.com for any further assistance.

Thanks,
Support Team,
Mobikwik.com
Dear Sir,

We wish to inform you that your request for Collection Payment Posting related issue has already been processed to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular
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