Mobikwik Complaints & Reviews

I (shabana shaikh) added 2000 (two thousand rupees) in my mobikwik wallet to pay my electricity bill and after the transaction I received a mail on friday (16th May) that the amount was refunded to my wallet again (transaction id: [protected]) so now I want the money refunded back to my bank account so please help me out in this and tell me what the procedure is and how much time will it take. it will be a great help thanks..

I have tried to recharge my airtel DTH through Mobikwik site. While trying to adding balance in Mobikwik I got the debit confirmation from my bank that the amount have been debited but here it's showing the error message that the payment declined. Transaction Amount : INR 510 Mobile No: [protected] email: [protected]@yahoo.co.in Date of Transaction: 10.05.2014 I have raised this issue with company but till date no response from thier side. Regards, Raghvendra Pratap singh e-mail: [protected]@yahoo.co.in [protected]

unsuccessful tata sky DTH recharge with Rs. 500 1) Subscriber ID: [protected] 2) Transaction amount: Rs. 500 3) Transaction date:[protected] 4) Transaction ID: [protected] my mobikwik wallet amount Rs. 500 debited on[protected], 05.28.20 pm but not credited into my tata sky account till now my tata sky due date[protected] so kindly solve this problem as early as possible

Dear Sir My name is Manish Joshi. Yesterday I recharge my mobile and dth whose transaction I'd are [protected] and [protected] both recharge are unsuccessful you please credit the account to my bank account only and my registered mobile no is [protected] is out of servie so you can contact me at [protected] Or my mail I'd manish.[protected]@gmail.com

I try to recharge my mobile for Rs.197. The amount was successfully debited from my account but recharge was not successfully done. I tried to call them through customer care number but there is no use, also I sent a complaint to their mail and create two tickets. Everything waste bcoz they never solve my problem.

Hi, Your recharge TRX-ID [protected] for Rs 199.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.

No recharge done for 2gb data plan for Idea number [protected].
As promised they didnt even refund The money.Only the amount was deducted successfully.

So I just want to ask MOBIKWIK WHERE IS MY MONEY?

I transfer Rs.220/- from my account to mobikwik Account on 05th April on evening is unsuccessful but the amount debited from my account. So please refund the amount to my online Internet Transaction Number.[protected]

TO TRANSFER/BILL/[protected]/ ZAAKPAY/INB - TRANSFER TO A/[protected]

B.Velu,
Account No.[protected], Central Bank of India

I have recharged for rs.252 for my bsnl datacard and amount of 252/ deducted from my wallet. And message was shown in mobi kwik site that the data card recharged successfully but the same amount worth of data was not coming to bsnl datacard and my bsnl data card showing amount prior to recharge my phone no.[protected] and my email address: [protected]@reddiffmail.com.

I am somnath khanra.my email id is [protected]@gmail.com.my mobile number is [protected] not recharge.but my credit card hasbeen debit.so please do the need full.I try this no [protected] not __*REG*__...*please note the details, Transaction type:credit to wallet .Transaction id:[protected] .Transaction date:may 13, 00:44:50 IST2014.transaction amount:255.mobile number :[protected]

My wallet balance did not get updated even after my transaction is completed.My Transaction ref no IGU0926137 done with sbi net banking.my email id-rocks.[protected]@gmail.com and my mobile number is [protected]..I got confirmation from bank that money has been successfully processed to your respective merchant.

Hi I Am Vikram Singh my Mobile No is [protected] Not Recharge But My credit Card hasbeen Debit .so please do the needfull
I Try this no [protected] Not Risponding...

Please note the details


Transaction Type : Credit to Wallet
Transaction ID : [protected]
Transaction Date : Thu May 08 15:29:33 IST 2014
Transaction Amount : 350.0
Wallet Balance : 350
Mobile No : [protected]

I have recharge my mobikwik account by Rs.350/- Dated 08/05/2014 Time 15:29:33.the same amount has been deducted from my Credit card but it has not been added to my mobikwik.pls request you to look into this mater.pls try to solve this...

Hi Team, On 10th may I had done online recharge through portal, but recharge was done done, Recharge amount was Rs.148 also I go through with CCAvenue customer care.they told me amount was send to merchant.Ref no: CCABE2VRL445IGU1419282.This is humble request to you please look into this. Waiting for positive feedback

Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Cell Number [protected]
Transaction ID [protected]
Transaction Date Sat May 10 04:11:43 IST 2014
Transaction Amount 222.0
Wallet Balance 79
Wallet Type Closed

TICKET #674425/TICKET #674425

I did not get the recharge...where is my recharge? I contacted Mobikwik, however all they responded with was the transaction details, which i already know. I want my damn recharge.

This Is Rajendra . I am Using Past 1 Year onwords Mobiwiki Account, . I had 360 Rs in Wallet . Suddenly Account is Not Login ? Forget Password also not working . Fainally Account is Blocked . I raised So many Times Raised Requests and Called Custmor Numer, It was always Busy 24/7 hrs .

I think these are doing Farauding to custmore People ..

Hi I top up my account with 4000rs but after few hours money gone I haven't done n e of recharge or bill pay I write them n calling from last 3 days now here my details of my top up money ..
Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 4000.0 New Wallet Balance:Rs 4007.0 Tranx Ref:[protected]

Pls resolve the matter as soon as possible
Thanks
Bhavik jain
[protected]

Hello Sir/Mam, My name is Sureshkumar, I did added 145 rs to my mobikwik wallet and i also i had 5 rs inmy account already. Altogether i have 150rs sitting in my mobikwik wallet. I am trying to recharge using my money in the wallet. However recharges are not happening since im getting error messages from mobikwik website. the error message states "Sorry! Recharge/Bill Payment Failed, Please Re-Try" . I was trying to recharge to different numbers for 3 to 4 days and tried so many times but getting the same error message. I have raised couple of tickets using thier and portal and also mailed them, however im not getting any response from mobikwik . Hence I demand a refund of all the money (150 rs)to my bank account as soon as possible or at least i need to use that money to recharge . Please help me get my money back instead of my money sitting in mobikwik wallet for days doing nothing.. Name: Suresh kumar Registered mobile no with mobikwik: [protected] email id : [protected]@gmail.com Thanks & Regards, Suresh

Hi. I tried to add Rs1600 to my wallet today, May 4, 2014, between 8:45 to 9:30AM through an ICICI debit card. The system informed me that an error had occurred and the transaction was declined. However, my balance was deducted by exactly the same amount, but the transaction is not showing on my statement. The amount is also not showing in my wallet. Please advise. It is a substantial amount and I am waiting for your action on this. I have filed a transaction ticket #651792. My mobikwiw username is [protected]@yahoo.com.

I have already submitted two tickets, you promise to reply to tickets within 24 hours of posting, that has not been done.I also tried calling the help-line number but to no avail. I mailed you guys as well, only to get an a auto reply. I am pasting both my Complain tickets here for reference. It has been 5 days now, maybe it is time you need to look into it. TICKET #632440Awaiting Your Reply Unsuccessful Recharge. Order [protected] Recharge Amount: 200 Email: [protected]@ymail.com Phone: [protected] The Wallet got updated, the amount got deducted from the wallet as well. But, I did not receive my recharge, my balance still not updated. Please help. [protected]:30:43.0 TICKET #642659Awaiting Your Reply I am re posting this ticket and the last one numbered 632440 has not seen any response. I tried this recharge on 28th April near 0120 hours. Unsuccessful Recharge. Order [protected] Recharge Amount: 200 Email: [protected]@ymail.com Phone: [protected] The Wallet got updated, the amount got deducted from the wallet as well. But, I did not receive my recharge, my balance still not updated. Please help. [protected]:25:01.

26-Apr[protected]Apr-2014) TO TRANSFER
INB Zaakpay ZAAKPAY Payments MSBI[protected]IGT6175166 TRANSFER TO[protected] 561.00
This my SBI transaction Detail. MY Email Id is amresh.[protected]@gmail.com
Mob. No. is [protected]
This transaction failed so refund my money as soon as possible.
I have made previous ticket regarding this but you are not paying attention. my old ticket no. is 627486., 635998 and 643585 regarding the same problem.
Refund My Money.