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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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+91 93 1392 5342
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Mobikwik reviews & complaints page 352

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D
Dhyan Sakshi
from Madanpur, West Bengal
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Cant log in to my account even I have account balance of nearly RS.800/

Address:Kolkata, West Bengal

Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, I have to pay my vodafone mobile bills and my account...
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P
p b panchal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect money transfer

Address:Ahmedabad, Gujarat

Dear Sir/Madam,

My Rs.- 500/- diverted to INB Zaakpay Payment instead of Mobikwik Wallet on date 27th February 2014 through SBI - SG Highway branch - Ahmedabad.

Wrong Transfer detail- of MY (p b panchal)SBI saving account No.{[protected]}.
MBBI 3268200Y221GR4269313 Transfer to[protected]. Rs/- 500.00

Before some days also made complained to same customer care, but there is no reply.br...
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T
tridipds6
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Logging problem and no response from Mobikwik

Address:Kolkata, West Bengal

I am facing logging problem from 07.03.2014. At this point of time my wallet balance is INR 1147.00. I registered ticket no 506278 on 07.03.14. Reply from Mobikwik on 8th March that problem has been solved by them. But when I retried, I faced same problem. On same day again I registered ticket no 507779. Till date no response against the ticket is found. On 11th March, I registered further ticket no 513367. But no result, no respond. I...
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A
akm40146
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund payment

Address:Mumbai City, Maharashtra

dear sir please refund rs 100 in my axis account which was deduct 12 march in night. Cyber Receipt Date:14/03/2014 5:40 PM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 12/03/2014 Transaction Amount : (INR)100.00...
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K
Ketan Patne
from Mumbai, Maharashtra
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balance deducted from wallet but no recharge benefit

Address:Satara, Maharashtra

balance deducted from wallet but recharge not successful 222 rupees deducated but not recharged Please note the details Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Airtel special recharge of Rs.222 Cell Number [protected] Transaction ID Transaction Date Mon Mar 10 17:51:38 IST 2014 Transaction Amount 222.0 Wallet Balance 0 Please note the details before Transaction Type Credit to Wallet Transaction...
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V
Vikas Waghmare
from Delhi, Delhi
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cutting balance of unsuccessful recharge

Address:Solapur, Maharashtra

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu feb 12 2:31 pm IST 2014 Transaction Amount 25 Wallet Balance 25Wallet Type Semi Closed email id : [protected]@gmail.com mts data card no: [protected] dear sir, amount is deducted but it is not added in mobikwik wallet, amount is 25 so pls check and credit the amount as soon as possible......
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M
Manbir Pannu
from Hyderabad, Telangana
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taken away my money

Address:Amritsar, Punjab

Transaction Type Debit from Wallet Service Descriptioon DTH Recharge Customer ID [protected] Transaction ID [protected] Transaction Date Wed Feb 19 11:09:39 IST 2014 Transaction Amount 400.0, my email :- manbir.[protected]@gmail.com I did this rechare but my Airtel dth did not got the money. I contacted Airtel customer care but they said that they did not get the payment. rs 400 was decuted from my sbi account. But recharge was not successful,...
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S
sahooiitkgp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I just don't understand this kind of company

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, On 22/02/2014, I made a recharge of Rs 1000/- for my airtel mobile [protected]. As per the airtel plan I am supposed to Rs 1100/- talk time on this recharge, however i have got only Rs 887/- talk time. And secondly, I have paid the amount through axis bank credit card. I tried to use the promo code "MOBITWELVEAXIS" to get the discount of Rs 100/- but promo code is not going through. I have read the terms and conditions of the...
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S
sahooiitkgp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A Fake company

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, On 22/02/2014, I made a recharge of Rs 1000/- for my airtel mobile [protected]. As per the airtel plan I am supposed to Rs 1100/- talk time on this recharge, however i have got only Rs 887/- talk time. And secondly, I have paid the amount through axis bank credit card. I tried to use the promo code "MOBITWELVEAXIS" to get the discount of Rs 100/- but promo code is not going through. I have read the terms and conditions of the offer so...
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Address:Chennai, Tamil Nadu

i recharged my number today for INR 220 in d morning around 11am. still i didnt get the amount credited in my number. i have been using mobikwik since an year, but nothing of this kind ever happened. it said recharge was successful but i didnt receive anything yet.
i tried making call to customer care quite a lot of times but it said the lines are busy n blah! blah! blah!.. i tried writing complaint, it gave me a ticket no. i dont...
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S
shyam22
from Lucknow, Uttar Pradesh
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online bill payment

Address:Lucknow, Uttar Pradesh

Hi, On[protected] at 04.12 from bank official saying me that my debit card [protected] so asked about account and all detail. Now RS. 3000/= stolen from account no [protected] with 1 transactions. doing online payment I've forgot ? Mobikwik and Bank is totally responsible for this. In Total amount 3000, fraud through Mobikwik : Please take necessary action so that I may get my money back and no one else will become victim of...
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S
S BALA SUBRAHMANYAM
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my deducted amount Rs. 252/- is not refunded

Address:Hyderabad, Andhra Pradesh

On 24th Jan, 2013 I paid Rs. 252 to mobikwik through internet banking from my SBI online account for a recharge of Rs. 252 to my mobile no. [protected] (Tata Docomo). But the recharge was not done. Still I haven't got my recharge. The transaction Ref. is [protected]. I request you to either recharge my mobile or pay back my amount. Thanking you, S. Bala Subrahmanyam...
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H
hariomawasthi555
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

avoid this company at all costs

I am.the permanent user of,
Mobikwik, Android apps, that is used, for Reacharge and bill, pay
yesterday on, 4-2-2014 on the noon time we want to, add, 100 rupees, in, our, Mobikwik wallet, by Our Sbi ac Throw internet, banking
and the bank is dedect the 100 rupees throw our, ac but the mobikwik, did not added the bal in our Mobikwik, wallet,
the 100 ruppes is not, added, in my mobikwik wallet, but also, dedect...
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`Laxman Kamble
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not added in wallet recharge amount

SIR. I had added Rs.300/- in two times in my wallet from my mrs. a/c on date 28/1/2014 But only 300/- added in my wallet & debit from my accounts rs. 300/- in two times can you refund mr Rs.300/- ? Name Laxman Kamble Mob No. [protected] Email:- [protected]@yahoo.com. SBI REF ID IQG[protected] & 30905076
Thanks...
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Address:Ahmedabad, Gujarat

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Jan 30 12:52:28 IST 2014 Transaction Amount 1545.0 Wallet Balance 1545 Wallet Type Semi Closed email id : shah.[protected]@gmail.com mts data card no: [protected] dear sir, amount is deducted but it is not added in mobikwik wallet, amount is 1545/ so pls check and credit the amount as soon as possible...
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A
Abu Arqam
from Lucknow, Uttar Pradesh
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Cyber Fraud with Mobikwik Lucknow‏

Address:Lucknow, Uttar Pradesh

Hi, On[protected] My sister received call by no: [protected] at 11.12 from bank official saying me that my debit card [protected](blocked) so asked about account and all detail. Now RS. 36500/= stolen from account no [protected] with 14 different transactions. I have also set my 3d secure code. As per RBI guideline it is required to ask secure code while doing online payment so why it didn't ask secure code that even I've...
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A
ABDUL KALAM Azad
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please return my debit amount

Dear Sir,

I has been add amount 2412/= on dated 12/01/2014 for recharge my DTHTV-ID NO.[protected] in my Mobikwik a/c.That amount debit(transfer) my SBI A/C detail as to transfer INB CCovenue bills CCABA2RCQ5071GP8443642 transfer to [protected], AVENUES India Private. But your reply through mail that transaction has been fladded. Detail in below------
I request you please return my debit amount .

br...
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A
amolnak
from Mumbai, Maharashtra
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Amount debited, but recharge not successful

Respect Sir myself vishal lotnkar
my lo-gin id is = [protected]@gmail.com
respected sir on 1 January from my wallet i recharged RS 154 on mobile number [protected] but my Wallet Amount debited but recharge not successful, i send email to ur site but i not got an reply, so please take action as soon as possible.
thank you
regards,
vishal...
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R
R.MARIAPPAN
from Chennai, Tamil Nadu
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Amount debited but recharge not successful

Address:Chennai, Tamil Nadu

Please refund the amount debited immediately.

Amount debited but recharge not success

Mobile entered for recharge: [protected]

Mobile for contact: [protected]

Email id: [protected]@rediffmail.Com

Transaction type credit to wallet

Transaction id [protected]

Transaction date mon jan 20 20:25:53 ist 2014

Transaction amount...
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V
vels4693
from Suchindram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not update payment for mobikwik

Address:Thoothukudi, Tamil Nadu

my email id [protected]@gmail.com my mobile number [protected] my sbi internet banking transfer 250 rs to zaakpay but not update my mobikwik transfer details :my bank internet banking to transfer zaakpay MSBI[protected]IGP7773547 TRANSFER TO[protected]...
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