Mobikwik Complaints & Reviews

Hi Team, On 10th may I had done online recharge through portal, but recharge was done done, Recharge amount was Rs.148 also I go through with CCAvenue customer care.they told me amount was send to merchant.Ref no: CCABE2VRL445IGU1419282.This is humble request to you please look into this. Waiting for positive feedback

Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Cell Number [protected]
Transaction ID [protected]
Transaction Date Sat May 10 04:11:43 IST 2014
Transaction Amount 222.0
Wallet Balance 79
Wallet Type Closed

TICKET #674425/TICKET #674425

I did not get the recharge...where is my recharge? I contacted Mobikwik, however all they responded with was the transaction details, which i already know. I want my damn recharge.

This Is Rajendra . I am Using Past 1 Year onwords Mobiwiki Account, . I had 360 Rs in Wallet . Suddenly Account is Not Login ? Forget Password also not working . Fainally Account is Blocked . I raised So many Times Raised Requests and Called Custmor Numer, It was always Busy 24/7 hrs .

I think these are doing Farauding to custmore People ..

Hi I top up my account with 4000rs but after few hours money gone I haven't done n e of recharge or bill pay I write them n calling from last 3 days now here my details of my top up money ..
Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 4000.0 New Wallet Balance:Rs 4007.0 Tranx Ref:[protected]

Pls resolve the matter as soon as possible
Thanks
Bhavik jain
[protected]

Hello Sir/Mam, My name is Sureshkumar, I did added 145 rs to my mobikwik wallet and i also i had 5 rs inmy account already. Altogether i have 150rs sitting in my mobikwik wallet. I am trying to recharge using my money in the wallet. However recharges are not happening since im getting error messages from mobikwik website. the error message states "Sorry! Recharge/Bill Payment Failed, Please Re-Try" . I was trying to recharge to different numbers for 3 to 4 days and tried so many times but getting the same error message. I have raised couple of tickets using thier and portal and also mailed them, however im not getting any response from mobikwik . Hence I demand a refund of all the money (150 rs)to my bank account as soon as possible or at least i need to use that money to recharge . Please help me get my money back instead of my money sitting in mobikwik wallet for days doing nothing.. Name: Suresh kumar Registered mobile no with mobikwik: [protected] email id : [protected]@gmail.com Thanks & Regards, Suresh

Hi. I tried to add Rs1600 to my wallet today, May 4, 2014, between 8:45 to 9:30AM through an ICICI debit card. The system informed me that an error had occurred and the transaction was declined. However, my balance was deducted by exactly the same amount, but the transaction is not showing on my statement. The amount is also not showing in my wallet. Please advise. It is a substantial amount and I am waiting for your action on this. I have filed a transaction ticket #651792. My mobikwiw username is [protected]@yahoo.com.

I have already submitted two tickets, you promise to reply to tickets within 24 hours of posting, that has not been done.I also tried calling the help-line number but to no avail. I mailed you guys as well, only to get an a auto reply. I am pasting both my Complain tickets here for reference. It has been 5 days now, maybe it is time you need to look into it. TICKET #632440Awaiting Your Reply Unsuccessful Recharge. Order [protected] Recharge Amount: 200 Email: [protected]@ymail.com Phone: [protected] The Wallet got updated, the amount got deducted from the wallet as well. But, I did not receive my recharge, my balance still not updated. Please help. [protected]:30:43.0 TICKET #642659Awaiting Your Reply I am re posting this ticket and the last one numbered 632440 has not seen any response. I tried this recharge on 28th April near 0120 hours. Unsuccessful Recharge. Order [protected] Recharge Amount: 200 Email: [protected]@ymail.com Phone: [protected] The Wallet got updated, the amount got deducted from the wallet as well. But, I did not receive my recharge, my balance still not updated. Please help. [protected]:25:01.

26-Apr[protected]Apr-2014) TO TRANSFER
INB Zaakpay ZAAKPAY Payments MSBI[protected]IGT6175166 TRANSFER TO[protected] 561.00
This my SBI transaction Detail. MY Email Id is amresh.[protected]@gmail.com
Mob. No. is [protected]
This transaction failed so refund my money as soon as possible.
I have made previous ticket regarding this but you are not paying attention. my old ticket no. is 627486., 635998 and 643585 regarding the same problem.
Refund My Money.

Dear Sir, I am Regular costmer Mobikwik last Two year. I added Rs. 500 throught SBI Net Banking. Transaction Ref No. 7809596 Dt.[protected] Timming 6:55:25 hrs. And Rs.500 debited from my SBI account. But my Mobikwik Ballance is Rs 549.Now I received sms from Mobikwik Tick status open & Ticket No-643373 dt.[protected] at 03:19:10 hrs. Plz tell me how & where can I use this Ticket.So I can added Rs.500 in my Mobikwik Balance. Plz take neccesary action as early as possible. Thanks Harjinder Malhotra Mob. No-[protected] [protected]@gmail.com

nsaction TypeDebit from WalletService DescriptionPrepaid Mobile RechargeCell Number[protected]Transaction ID[protected]Transaction DateSat Apr 26 16:29:26 IST 2014Transaction Amount333.0Wallet Balance22Wallet TypeSemi Closed


My Gmail a/c [protected]@gmail.com

Hello Sir, this is Vishal Gupta. I tried to recharge my vodafone mobile number [protected] through mobikwik.com using my HDFC Bank Debit Card. Rs. 500 was deducted from my account but my mobile number was not recharged. Though on mobikwik.com, I received a message that my transaction was successful....

Hi sir, Its Aman Singh here ([protected]@gmail.com ) is a user of Mobikwik.com, my user id is [protected]@gmail.com Im a often use mobikwik.com for mobile recharges and never faces any problem with mobikwik.com But this is First time im Complaining . My complaint is all about recharges which i had done in the very first hour of today's begenning 25th april 2014 ( between 00:00 am to 01:00 am) at night. i had login to my account in Mobikwik.com...

My email I'd is [protected]@gmail.com.I applied the coupon YESMOBI after adding 100 to my wallet and it says u had used it before. I had never used that code before. Kindly give the cash back. This is really injustice u do to me.Last time i added in the similar way and later i did not get any cash back.am really fed up with it.i asked for a refund too for my previous transaction but no response till now...its almost a month...

Recharge Attempt twice Rs 96 and Rs 200 to Vodafone number [protected] from my mobikwick account [protected]@gmail.com at payment page after entering my credentials payment successful debited but recharge Not Done No Amount reflected in My Mobikwick Account there Is No customer care Number Of mobikwick so that i can talk khushilal [protected]

Dear friends never do any recharge on mobikwik as this is bogus fake company
I have done recharge and amount got deducted from my account but my mobile no did not get any recharge amount. This is india here fake companies also survives shame on you
My details are given below also i lodged the complaint with mobikwik site

I am absolutely not liking mobikwik. For everything i have to raise tickets, which is not responded for weeks until i raise it again on fb Ticket number 593857, 601172, 603351, 606330 pending for past 7 days. Airtel Bill paid for Rs.225 not credited even after 7 days. They absolutely do not respond to the ticket raised. No other means of communicating your problem....

RECHRGE idea - NOT RECHARGED
joelmadhav Apr 15, 2014
I recharge my mob No [protected] using SBi atm card ON 15-04-14. my account got debited by Rs.550, But did notget recharge successfull. Kindly look into this matter.

MY E MAIL:[protected]@gmail.com
ph no:[protected]...

- wroung recharge
shahpur Apr 12, 2014
pls recharge correcct vc number.

wroung vc no:[protected] rs.500 txn no;30130114 date;05/04/2014 from icici

corect vc [protected]


pls transfar amt rs500 to corect vc no;[protected] pls solve the problem

because i am...

i have done transaction wide ref no. [protected] for amt Rs.149/- of TATA DOCOMO Data recharge, but due to some error the same transaction has been failed and Amt of Rs.149/- deducted in my account, so i want to returned my deduction amt of Rs.149/- or recharge the same for data recharge. so reuested to you pl look into the matter and do the needfull ASAP.

hello mobikwik, this is sathish, my email id : [protected]@gmail.com, contact number : [protected], my account has been blocked since one week, already i complaint to mobikwik customer care, but there is no response, please do immediately activate my mobikwik account, i only used my mobikwik account. i will upload my aadar card proof, please activate immediately. thank you.