Mobikwik Complaints & Reviews

Address: Bangalore, Karnataka

Mobile No [protected]. Transaction ref: [protected]. My amount paid for post paid mobile bill on 25th March 2014.of Rs 610.00 Due to technical error amount has not been credited to mobile operator. Latter I paid the amount in credit card. Rs 610.00 was credited mobkwik a/c from my HDFC bank A/c. Pl return the same by earliest.

Mobikwik customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

I am fed up of trying to contact them since nobody in customer service answers the phone(it hangs up every 2 minutes, claiming all reps are busy and advises to file a ticket). My password doesnt seem to work and the only method to reset that is by generating an OTP (one time password) which gets sent to the primary mobile numer. NOW, if the otp doesnt ever reach my mobile how the hell am i going to reset my password or access my account. Here's the unresolved tickets i have from today, monday and Thursday respectively #560662, #554425, #545649. No updates have been received since thursday last week. Email: Sameer.[protected]@gmail.com Primary mobile ends with the digits 5663.

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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S

Samgsam

from Shillong, Meghalaya

Apr 14, 2014

the amount of Rs 1100 is still there in my account and i havent been able to withdraw/recharge my mobile services for the past 2 weeks. am I ever going to get my money back ???

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T

tokyodrift75

Sep 24, 2014

my email id is [protected]@gmail.com . i am not able to signin my account and i haven't received any email from there side. either refund my wallet money to my account or reactivate my account.

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M

manish99k

from Kolkata, West Bengal

Oct 8, 2014

my email adds is [protected]@ gmail.com blocket my 1050 rupees plese restarts my acc

Account blocked without any explanation - Comment #2065828 - Image #0

Account blocked without any explanation - Comment #2065828 - Image #1

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S

sukant arora

from Delhi, Delhi

May 31, 2016

mobikwik account blocked with balance rs.1762

mobikwik blocked my account with wallet balance of rs.1762, my mobikwik id [protected]@gmail.com, plz unblock it asap

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J

jsfalna

Jun 14, 2016

my mobiquik walllat deactivated by mobiquik

My mobiquik account [protected]@gmail.com My mobiquik number [protected] My wallet deactivated by mobiquik Plz activate my mobiquik walllat. ... My mobiquik account balance 1700

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Address: New Delhi, Delhi

Hello, It seems to me that my account on mobikwik has been blocked without reasons.My account was working fine for last 1 year or so. I have written you 3 emails and generated 3 tickets also but to no avail.I tried forget password option as well.Please do something.I am mentioning all the details here. First ticket - 23 march - ticket number 536131 second ticket - 26 march - ticket number 543278 third ticket - 2 april - ticket number 560301 name - Rakesh email - [protected]@inbox.com mobile [protected]

Aug 14, 2020

Complaint marked as Resolved

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R

R2Z

from New Delhi, Delhi

Apr 8, 2014

waste of time posting here.

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Address: Bikaner, Rajasthan

Sir today I have cleared my wallet blocked problems after spending a lot of money and precious time and no sooner did it is cleared there are two unknown recharges were done from my account willingly by somone. and now I am going to take serious action about those defaulters and your company. later you should not come to me and blame me.

+1 photos

Aug 14, 2020

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Address: Bikaner, Rajasthan

SIR, i have an account in your mobikwik and time to time i am using
this good service.but for few days i am not able to login in my
account and it is showing wallet blocked. last recharge was done on
the number [protected] with 109 rupees with trans. id [protected]. i
have made two complains with ticket no. 551080 on 30 march 2014 and
ticket no. 553800 on 31 march 2014.I am attaching my photo id with this
mail in attachment. please do this needful so that i can enjoy this
good service forever..thank you.
Sir, i have talked to you and got that i have to send my PAN CARD scan copy and DRIVING LICENSE. so i am attaching this both. please do the needful

+5 photos

Aug 14, 2020

Complaint marked as Resolved

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A

aswathin73

Apr 23, 2014

My account with amount in wallet was blocked with out any reason. I had created more than 10 support tickets. I had send almost 10 emails to support and wallet etc... Why these guys are cheating like this?

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A

aswathin73

Apr 23, 2014

Is this resolved or you lost money?

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S

SATVIR KUMAR

from Delhi, Delhi

Dec 14, 2014

please help me sir my wallet [protected]@gmail.com is blocked please re activation my wallet id

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R

Raja1992

from Gurgaon, Haryana

Apr 30, 2015

Dear sir my mobikwik wallet email id is [protected]@gmail.com. my wallet is blocked. So please reactivate my wallet. An amount of Rs1500/- in the wallet.

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A

Amaan k

from Mumbai, Maharashtra

May 24, 2016

amount deducted from the wallet but still my no. does not got recharged.

Sir, Rs120 has been deducted through the transaction id-[protected] & [protected] from my wallet But My vodafone Number doesnot got ReCharged . Please Recharge my number Or else refund into the wallet.

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Address: Mumbai City, Maharashtra

Consumer no- [protected] Name - chandan kumar Contact number- [protected] I made a payment of Rs. 300 on 14th March 2014, from my SBI account which was deducted by Mobikwik order no[protected]. Whenever I try to call them for complaining everytime its busy and the IVRS system says to generate the complain online. I did this many times but my problem was not resolved. And now there is no trace of that 300. I have also attached the payment proof. Please try to help me.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Apr 04, 2014

Updated by chandankumar1 No status update about my complaint. Mobikwik has yet not taken any initiative about my complaint.

Apr 13, 2014

Updated by chandankumar1 Till now I am just waiting for any update from your side...

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Sir I am not able to login in my account for few days.my last recharge was reliance gsm number with 150 rupees and my balance in my wallet is now 2001 rupees.please do something and if you need some more information then please contact immediately on number [protected] or on my mail [protected]@gmail.com

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P K THAKUR

from Haridwar, Uttarakhand

Apr 1, 2014

Sir, my wallet is showing wallet blocked for 3 days as i have tried for login from 30 march 2014.I have given complain whose ticket id no is 551080 ON 30 MARCH 2014 and another id no is 553800 on 31 march 2014.I have recharged last number [protected] with Rupee109 on 22 march 2014.On that day my balance was 18 95 Rupees.Trans. id- [protected].please do the needful so that i can be with your service forever.

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Address: Kolkata, West Bengal

Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, I have to pay my vodafone mobile bills and my account balance is approx. Rs. 800/, whom are you fooling guys- I hope you understand its a consumer issue and I also hope you all are aware of the cybercrime laws right?

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Address: Ahmedabad, Gujarat

Dear Sir/Madam,

My Rs.- 500/- diverted to INB Zaakpay Payment instead of Mobikwik Wallet on date 27th February 2014 through SBI - SG Highway branch - Ahmedabad.

Wrong Transfer detail- of MY (p b panchal)SBI saving account No.{[protected]}.
MBBI 3268200Y221GR4269313 Transfer to[protected]. Rs/- 500.00

Before some days also made complained to same customer care, but there is no reply.

Please do need and Transfer to SBI saving account No.{[protected]} Or my Mobikwik Wallet account.

From P.B.PANCHAL,
contact no.[protected].
Dated[protected].

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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P

p b panchal

Mar 28, 2014

Mobikwik Wallet - Incorrect money transfer

Dear Sir,
Till today money has not tranfered in my .SBI saving account No.{[protected]}

Pl. do needful in this matter.at the earliest.
User p b panchal on Mar 23, 2014
Dear Sir/Madam,

My Rs.- 500/- diverted to INB Zaakpay Payment instead of Mobikwik Wallet on date 27th February 2014 through SBI - SG Highway branch - Ahmedabad.

Wrong Transfer detail- of MY (p b panchal)SBI saving account No.{[protected]}.
MBBI 3268200Y221GR4269313 Transfer to[protected]. Rs/- 500.00

Before some days also made complained to same customer care, but there is no reply.

Please do need and Transfer to SBI saving account No.{[protected]} Or my Mobikwik Wallet account.

From P.B.PANCHAL,
contact no.[protected].
Dated[protected].

Incorrect money transfer - Comment #1938928 - Image #0

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Address: Kolkata, West Bengal

I am facing logging problem from 07.03.2014. At this point of time my wallet balance is INR 1147.00. I registered ticket no 506278 on 07.03.14. Reply from Mobikwik on 8th March that problem has been solved by them. But when I retried, I faced same problem. On same day again I registered ticket no 507779. Till date no response against the ticket is found. On 11th March, I registered further ticket no 513367. But no result, no respond. I mailed to [protected]@mobikwik.com. with reminder note. But till now no result.

Aug 14, 2020

Complaint marked as Resolved

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T

tridipds6

from Kolkata, West Bengal

Mar 17, 2014

Thanks !!!
It is good to inform you all that my problem has been solved and now I am able to login my account.

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Address: Mumbai City, Maharashtra

dear sir please refund rs 100 in my axis account which was deduct 12 march in night. Cyber Receipt Date:14/03/2014 5:40 PM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 12/03/2014 Transaction Amount : (INR)100.00 Transaction Type : DR Transaction Description : INB/[protected]/ZAAK ePAYMENT SERVICES/

Aug 14, 2020

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Address: Satara, Maharashtra

balance deducted from wallet but recharge not successful 222 rupees deducated but not recharged Please note the details Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Airtel special recharge of Rs.222 Cell Number [protected] Transaction ID Transaction Date Mon Mar 10 17:51:38 IST 2014 Transaction Amount 222.0 Wallet Balance 0 Please note the details before Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Mon Mar 10 17:51:38 IST 2014 Transaction Amount 106.0 Wallet Balance 222 Wallet Type Semi Closed

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Address: Solapur, Maharashtra

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu feb 12 2:31 pm IST 2014 Transaction Amount 25 Wallet Balance 25Wallet Type Semi Closed email id : [protected]@gmail.com mts data card no: [protected] dear sir, amount is deducted but it is not added in mobikwik wallet, amount is 25 so pls check and credit the amount as soon as possible...

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Address: Amritsar, Punjab

Transaction Type Debit from Wallet Service Descriptioon DTH Recharge Customer ID [protected] Transaction ID [protected] Transaction Date Wed Feb 19 11:09:39 IST 2014 Transaction Amount 400.0, my email :- manbir.[protected]@gmail.com I did this rechare but my Airtel dth did not got the money. I contacted Airtel customer care but they said that they did not get the payment. rs 400 was decuted from my sbi account. But recharge was not successful, so Where is my money?? Recharge my dth or give back my money

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, On 22/02/2014, I made a recharge of Rs 1000/- for my airtel mobile [protected]. As per the airtel plan I am supposed to Rs 1100/- talk time on this recharge, however i have got only Rs 887/- talk time. And secondly, I have paid the amount through axis bank credit card. I tried to use the promo code "MOBITWELVEAXIS" to get the discount of Rs 100/- but promo code is not going through. I have read the terms and conditions of the offer so I am entitled to get the discounts.I just don't understand this kind of company exists in india to make maoney by fooling people. I request the Mobikwik team to look into the matter ASAP.

Thanks,
Biranchi

Aug 13, 2020

Complaint marked as Resolved

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E

Elangoani

Aug 5, 2015

Sir, I am a regular user of mobikwik.Suddenly my mobikwik wallet has been locked.I have a amount of 4300 in my wallet.I submitted complaint a number of times but no answer was came.please reactivate my wallet.why are they harassing me.please resolve this issue...maile id [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, On 22/02/2014, I made a recharge of Rs 1000/- for my airtel mobile [protected]. As per the airtel plan I am supposed to Rs 1100/- talk time on this recharge, however i have got only Rs 887/- talk time. And secondly, I have paid the amount through axis bank credit card. I tried to use the promo code "MOBITWELVEAXIS" to get the discount of Rs 100/- but promo code is not going through. I have read the terms and conditions of the offer so I am entitled to get the discounts.I just don't understand this kind of company exists in india to make maoney by fooling people. I request the Mobikwik team to look into the matter ASAP.

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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S

sahooiitkgp

from Mumbai, Maharashtra

Feb 23, 2014

done

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S

smi7862

from Hyderabad, Telangana

Sep 15, 2016

Dear Mobikwik Team,

My Register mail Id is "[protected]@ymail.com" and Regd Id is [protected].

I did complaint to your team - " complaint Ticket id : 5251817 "
i did call 3 times to mobikwik and i do complaint also and i submit my documents also but there is no respond till now.

Complaint:
I did booked a bus ticket on 4-Aug-2016 . My Booking Id is " 1LFMUQIKC5Z2V7DS " and PNR is " EH4teaCch7 "
But on 11-Aug-2016 i got a SMS on my mobile as " your ticket YGT[protected] from rajampet to hyderabad on[protected] has been cancelled. your amount will be refunded." But i didnt get any refund till now. So please check it and do refund to my account as soon as possible.

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Address: Chennai, Tamil Nadu

i recharged my number today for INR 220 in d morning around 11am. still i didnt get the amount credited in my number. i have been using mobikwik since an year, but nothing of this kind ever happened. it said recharge was successful but i didnt receive anything yet.
i tried making call to customer care quite a lot of times but it said the lines are busy n blah! blah! blah!.. i tried writing complaint, it gave me a ticket no. i dont know wot to do with dat ticket no. its a complete ..
pls look into my matter asap.
order no: [protected]
login id: lall.[protected]@gmail.com

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dusmantakumarpanda

from Kolkata, West Bengal

Feb 20, 2014

Mobikwik Complaints
Mobikwik - Recharge was done successfully, but i didn't receive my mobile number
User dusmanta kumar panda on Feb 13, 2014
i recharged my number for INR 761 in . still i didnt get the amount credited in my number. i have been using mobikwik ., but nothing of this kind ever happened. it said recharge was successful but i didnt receive anything yet.
i tried making call to customer care quite a lot of times but it said the lines are busy n blah! blah! blah!.. i tried writing complaint, it gave me a ticket no. i dont know wot to do with dat ticket no. its a complete ..
pls look into my matter asap.
my trans.no----[protected]
login id: [protected]@gmail.com

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Address: Lucknow, Uttar Pradesh

Hi, On[protected] at 04.12 from bank official saying me that my debit card [protected] so asked about account and all detail. Now RS. 3000/= stolen from account no [protected] with 1 transactions. doing online payment I've forgot ? Mobikwik and Bank is totally responsible for this. In Total amount 3000, fraud through Mobikwik : Please take necessary action so that I may get my money back and no one else will become victim of such instance. Thanks, s.k. pandey [protected] Ref no. [protected] bill payment txn id 167746

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Address: Hyderabad, Andhra Pradesh

On 24th Jan, 2013 I paid Rs. 252 to mobikwik through internet banking from my SBI online account for a recharge of Rs. 252 to my mobile no. [protected] (Tata Docomo). But the recharge was not done. Still I haven't got my recharge. The transaction Ref. is [protected]. I request you to either recharge my mobile or pay back my amount. Thanking you, S. Bala Subrahmanyam

Aug 14, 2020

Complaint marked as Resolved

Feb 19, 2014

Updated by S BALA SUBRAHMANYAM My deducted amount not refunded till now. Please immediately pay back my amount.

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I am.the permanent user of,
Mobikwik, Android apps, that is used, for Reacharge and bill, pay
yesterday on, 4-2-2014 on the noon time we want to, add, 100 rupees, in, our, Mobikwik wallet, by Our Sbi ac Throw internet, banking
and the bank is dedect the 100 rupees throw our, ac but the mobikwik, did not added the bal in our Mobikwik, wallet,
the 100 ruppes is not, added, in my mobikwik wallet, but also, dedect from, our, ac

my SBI ac no is
[protected]

and my Mobikwik user id is
[protected]@gmail.com

the transiction id IGQ6395369 pls solve my problem

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 353

Un recharged amount to be return my a/c.

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Account blocked without any explanation

mobikwik account blocked with balance rs.1762

my mobiquik walllat deactivated by mobiquik

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My account is blocked for no reasons.

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forgery in account

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Wallet blocked

amount deducted from the wallet but still my no. does not got recharged.

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Amount deducted from Bank account but not given in mobikwik account

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Wallet blocked

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Cant log in to my account even I have account balance of nearly RS.800/

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Incorrect money transfer

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Logging problem and no response from Mobikwik

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refund payment

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balance deducted from wallet but no recharge benefit

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cutting balance of unsuccessful recharge

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taken away my money

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I just don't understand this kind of company

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A Fake company

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Recharge was done successfully, but i didn't receive my mobile number

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online bill payment

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my deducted amount Rs. 252/- is not refunded

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avoid this company at all costs

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