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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 353

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H
Harjinder malhotra
from Gurgaon, Haryana
May 1, 2014
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Address: Panipat, Haryana

Dear Sir, I am Regular costmer Mobikwik last Two year. I added Rs. 500 throught SBI Net Banking. Transaction Ref No. 7809596 Dt.[protected] Timming 6:55:25 hrs. And Rs.500 debited from my SBI account. But my Mobikwik Ballance is Rs 549.Now I received sms from Mobikwik Tick status open & Ticket No-643373 dt.[protected] at 03:19:10 hrs. Plz tell me how & where can I use this Ticket.So I can added Rs.500 in my Mobikwik Balance. Plz take neccesary action as early as possible. Thanks Harjinder Malhotra Mob. No-[protected] [protected]@gmail.com
Mobikwik customer support has been notified about the posted complaint.
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    S
    savaliyamehul
    Apr 28, 2014
    Resolved
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    Resolved

    Address: Surat, Gujarat

    nsaction TypeDebit from WalletService DescriptionPrepaid Mobile RechargeCell Number[protected]Transaction ID[protected]Transaction DateSat Apr 26 16:29:26 IST 2014Transaction Amount333.0Wallet Balance22Wallet TypeSemi Closed


    My Gmail a/c [protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
    View replies
    Dear User,

    Namaste!

    I am here with an update on your recharge query.

    As per the feedback received from Operator about the mentioned recharge, it was unsuccessful.

    The good news is I have refunded the amount to your MobiKwik Wallet.

    You will also receive another email with complete details of this refund. Please login to your Mobikwik account to confirm the increase in the wallet balance.

    Now that the money is back into your wallet you can use it for recharges, bill payments, or buy offers.

    If there is anything else I can help you with, just write back.

    With you,
    Your Happiness Officer
    Mobikwik.com
    http://about.me/mobikwikpals
    Reply
    Dear concern

    I tried to recharge my MTNL mobile number [protected] through mobikwik.com using my HDFC Bank internet. Rs. 76 was deducted from my account but my mobile number was not recharged. Though on mobikwik.com, I received a message that my transaction was successful. Recharge amount not be charge mobile no [protected].

    Also we are trying to Customer Care Phone Numbers and Contacts no[protected] in mobikwik.com but no response.

    Pl. Help for the same
    Reply
    Hi,

    Two days back I recharged the data plan of rs.95.00 for the Mobile no-[protected], but the amount not credited to the mobile no. for that matter i given a complaint on the next day. my complaint no-653734.please resolve the issue as soon as posible. and recharge the data plan for the avobe mention mobile no.


    Regards,
    Sunil
    Reply
    I tried to recharge for 50/- through mobikwik on 30th May 2014, Money got deducted from my account but i didnot get the recharge.. I didnot receive any transaction ID also.. Please clarify
    Reply
    Dear sir, 16/4/2014 I am DATA CARD BSNL recharge now.recharge not sucses Recharge amound 139.00 Please Refund in my Wallet Accound
    Reply
    I have recharge through mobikwick of 150 and it was not get successful also not showing in transaction history kindly do my cash back
    Reply
    i am tried to recharge your website on net banking tata docomo 52 rs special recharge 6/1/2015 is trans ref:[protected] time: 2.36 pm .pls send back the moneny

    mobile no:[protected]
    Reply
    Hi sir/mam,

    My wallet balance has not been updated even after unsuccessful recharge
    I had recharged my mobile number [protected] on 08/02/2015 at 10pm for Rs 251, Rs 20, Rs 20 but it was unsuccessful so plz kindly go through and update my wallet balance.Now i have only 9 rs in my wallet.

    With Regards,
    Mahesh v
    [protected]
    Reply
    Hello,
    I had Recharged Airtel number[protected] wiht rs 123 from Mobikwik Site.

    Transaction id : [protected]

    The money got deducted from the wallet but the phone recharge not successful.
    when i contacted the parent comany they told it is due to some upgradation process and money will be put back to my wallet.

    But when ever i do any transaction wiht them the same result follows. I want to take my money back .
    please help
    Reply
    Transaction ID
    [protected]
    Transaction Date
    Sun Jun 07 11:11:52 IST 2015
    Transaction Amount
    Rs. 159.0 rechage not succageful palse cancke this rechage
    Reply
    sir,
    recharge not successful plz refund my money.. 14/07/2015 16:35:43 hours Recharge 98965****1 ( Airtel ) via android Transaction Id EN[protected] debit 199.0 ..
    but mobile oprator vodafone ka tha..sir aap airtel se contact karo check out
    mobile no. konse company ka hai..i trust hu mobikwik..
    thanks
    Reply
    sir,
    email [protected]@rediffmail.com
    recharge not successful plz refund my money.. 14/07/2015 16:35:43 hours Recharge 98965****1 ( Airtel ) via android Transaction Id EN[protected] debit 199.0 ..
    but mobile oprator vodafone ka tha..sir aap airtel se contact karo check out
    mobile no. konse company ka hai..i trust hu mobikwik..
    thanks
    Reply

    reacharge not done but money deducted

    I was recharge my Reliance net Setter 2 times with 173 both time money deducted from wallet both times was complaint but still not get any responce plz help. my con.no.[protected]
    Reply

    I did not get recharge

    on jan 3rd 2015 i did recharge for rs.65..it was debited from my account but still it did not get recharge for no.[protected] trans id.[protected] ..pls add the money to my wallet
    Reply

    balance deduct

    my balnce deduct and not my add money200rs
    Reply
    My MobiKwik paytum se Jio recharge Kiya hu mera blance kt gya aur scess nahi hua sir please help me
    Reply
    Raja Manda l's reply, Nov 6, 2018
    Jio 399 ka recharge sir mera blance kt gya recharge seces nahi hua
    I have recharged tatasky for Ra 100, MK01007wh24s is the order number. Amount not reflected even after a week. When verified with Tatasky, they confirmed that they have not received and need to check with MobiKwik.
    I have raised 3 service requests so far, but no action seen to resolve. Disappointing service

    recharge not successful - Comment #3408330 - Image #0
    Reply
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      V
      vishalgupta1486
      from Ponnampet, Karnataka
      Apr 27, 2014
      Resolved
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      Resolved

      Rs. 500 was deducted from my account

      Address: Bharuch, Gujarat

      Hello Sir, this is Vishal Gupta. I tried to recharge my vodafone mobile number [protected] through mobikwik.com using my HDFC Bank Debit Card. Rs. 500 was deducted from my account but my mobile number was not recharged. Though on mobikwik.com, I received a message that my transaction was successful....
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      D
      DynamicAman
      from Mathura, Uttar Pradesh
      Apr 25, 2014
      Resolved
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      Resolved

      Refund recharge amount

      Address: Agra, Uttar Pradesh

      Hi sir, Its Aman Singh here ([protected]@gmail.com ) is a user of Mobikwik.com, my user id is [protected]@gmail.com Im a often use mobikwik.com for mobile recharges and never faces any problem with mobikwik.com But this is First time im Complaining . My complaint is all about recharges which i had done in the very first hour of today's begenning 25th april 2014 ( between 00:00 am to 01:00 am) at night. i had login to my account in Mobikwik.com...
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      J
      Jebalin Jose S
      from Korampallam, Tamil Nadu
      Apr 24, 2014
      Resolved
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      Resolved

      Address: Kanyakumari, Tamil Nadu

      My email I'd is [protected]@gmail.com.I applied the coupon YESMOBI after adding 100 to my wallet and it says u had used it before. I had never used that code before. Kindly give the cash back. This is really injustice u do to me.Last time i added in the similar way and later i did not get any cash back.am really fed up with it.i asked for a refund too for my previous transaction but no response till now...its almost a month...
      Oct 30, 2015
      Complaint marked as Resolved 
      Resolved apt...person from customer service called and sorted out the issue...the amount was added to the wallet...good going mobikwik...
      Mobikwik customer support has been notified about the posted complaint.
      View replies
      Dear Consumer,

      We have incremented the balance to your Mobikwik.com account manually; we regret the inconvenience caused to you in the matter.

      We hope that you will enjoy our services with the same interest and enthusiasm.

      We Care,
      Support Team
      Mobikwik.com
      Phone - +91 [protected]
      Reply
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        K
        khushilal
        from Bengaluru, Karnataka
        Apr 22, 2014
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        Address: New Delhi, Delhi

        Recharge Attempt twice Rs 96 and Rs 200 to Vodafone number [protected] from my mobikwick account [protected]@gmail.com at payment page after entering my credentials payment successful debited but recharge Not Done No Amount reflected in My Mobikwick Account there Is No customer care Number Of mobikwick so that i can talk khushilal [protected]
        Mobikwik customer support has been notified about the posted complaint.
        View replies
        Dear User,

        Namaste!

        Thank you for bringing this matter o[censored]nsuccessful payment to our attention.

        This was caused because of the unexpected connectivity issue between Bank and MobiKwik. To rectify this, I have checked the status with the Payment Gateway and they have shared a feedback that the order was actually successful.

        Therefore, I have added the amount to your MobiKwik Wallet so that you can enjoy our services.

        You will also receive another email with the complete details of this payment update.

        I take pride in serving our valued customers.

        With You,
        Your Happiness Officer
        Mobikwik.com
        http://about.me/mobikwikpals:
        Reply
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          S
          sanjay7000
          from Mumbai, Maharashtra
          Apr 22, 2014
          Resolved
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          Resolved

          Dear friends never do any recharge on mobikwik as this is bogus fake company
          I have done recharge and amount got deducted from my account but my mobile no did not get any recharge amount. This is india here fake companies also survives shame on you
          My details are given below also i lodged the complaint with mobikwik site
          Aug 14, 2020
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
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            P
            Pankaj Dugar
            from Delhi, Delhi
            Apr 20, 2014
            Resolved
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            Resolved

            Even after 7 days, bill not paid, no response to any ticket raised

            Address: New Delhi, Delhi

            I am absolutely not liking mobikwik. For everything i have to raise tickets, which is not responded for weeks until i raise it again on fb Ticket number 593857, 601172, 603351, 606330 pending for past 7 days. Airtel Bill paid for Rs.225 not credited even after 7 days. They absolutely do not respond to the ticket raised. No other means of communicating your problem....
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            S
            saurabhkuwaha k
            from Gurgaon, Haryana
            Apr 15, 2014
            Resolved
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            Resolved

            Address: Jabalpur, Madhya Pradesh

            RECHRGE idea - NOT RECHARGED
            joelmadhav Apr 15, 2014
            I recharge my mob No [protected] using SBi atm card ON 15-04-14. my account got debited by Rs.550, But did notget recharge successfull. Kindly look into this matter.

            MY E MAIL:[protected]@gmail.com
            ph no:[protected]...
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com. for further course of action.

            Thanks & Regards,
            Customer Care, Idea Cellular
            Reply
            Dear user,

            Namaste!

            Please share the transaction id of the issue mentioned so that we can assist you further.

            With you,
            Your Happiness Officer,
            MobiKwik.com
            http://about.me/mobikwikpals
            Reply
            hi

            I have recharged from your website of rs 149 but the transaction has not been completed yet..

            please make sure its done fast and please make sure that it does not happen again
            i tried calling your number from the website but no one responded.

            extremely unhappy.


            Regards
            JAHNAVI
            +91-[protected]
            Reply
            Transaction ID [protected]
            Transaction Date Thu May 08 10:14:19 IST 2014
            Transaction Amount 149.0
            Reply
            [protected]
            80
            [protected]@gmail.com
            [protected]
            3 tickets raised.
            3 days
            ...no reply from mobikwik ...using mobikwik from last 1 year...almost 10000 rs recharge..this is very bad...
            Reply
            Need urgent reply
            Reply
            "Sorry! Recharge/Bill Payment Failed, Please Re-Try" This is the message shown in the portal.
            Transaction Id [protected], mobile number: [protected], e-mail: [protected]@in.com, transaction amount 35/-
            Try to resolve my problem as soon as possible.
            Reply
            try to solve the problem
            Reply
            Recharge unsuccessful

            Transaction ID - [protected]

            Recharge amount - 255 (airtel)

            email - p.[protected]@gmail.com

            Mobile - [protected]
            Reply
            i reachared my mobile, they took amount from my account but recharge was unsuccessful, i create ticket and complaint it still they dont take any action.

            Transaction ID :[protected]
            Amount : Rs.330
            Recharged Number : [protected] (airtel)
            Reply
            i have recharged my mobile number [protected] but unfortunately my mobile number didn't get recharge . Mobikwik is showing that recharge is successful but that was not when i check my balance.
            i am attaching the receipt kindly look into this and either recharge my account or refund me my money back in my bank ...because first time i am using mobikwik and I lost my Rs 150. This is not acceptable ..
            Reply
            I recharged BSNL mobile for RS 110. Amount is deducted bank account but neither recharge is successful nor mobikwik wallet shows balance
            Reply
            Transaction Id S78954936
            ePAY/To:BILLDESK
            PAYMENT/31856532
            /mobile recharge

            Amount Rs 110
            BSNL mobile
            Recharged number [protected]
            Please credit balance urgently
            Reply
            My Wallet Balance is Rs. 500/-

            Cannot able to recharge any Service
            Reply
            Unable to recharge from mobikwik even my mobikwik wallet balance Rs 500.
            Reply

            fake use of credit card

            sir my credit card is used fakely and rs 6000 is swiped inur mobikwik.com account please block these transaction id 090924 090997 my mob no is [protected]
            Reply

            UNAUTHORISED PERSON USED MY DEBIT CARD

            Dear sir Unauthorised person used my Debit card on 24 Mar 2015 worth Rs 9990/- on POS www.mobikwik.co txn# 664452. Please return my money as soon as possible.
            Reply

            videocon DTH recharge failed and amount 200 debited

            sir, Recharge of videocon DTH on 31/07/14 failed but amount of 200 debited from my mobikwik Ac . Videocon DTH Cusmert id no 49929175, please refund my amount 200. thanku
            Reply

            1700 Rs In Mobiwik Wallet But Account Disabled

            Then Disabled My Mobiwik Account I Don't No Why And My Login ID Also Not Working Please Tell Me What I Do Please Contact Me On My Email
            Reply

            Not rechare my rupees detuct not recd till after 2 months

            Not rechare my rupees detuct not recd till after 2 months. I want to know the status. Mob no [protected]. Kindly discuss urgentlly
            Reply

            money not deposited in my wallet

            money got deducted from my account on 25th oct 2014 and amount is rs 138 but money is not yet credited in my wallet. so kindly deposit my money in my wallet my email id over there is [protected]@yahoo.com
            Reply

            Balance not came in my mobikwik wallet

            I have done recharge of rs 127 Two day before but balance not came in may wallet And Balance had cut from my bank account. Pls refund the balance in my wallet.
            Reply
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              K
              kapil singh f
              from Thanesar, Haryana
              Apr 13, 2014
              Resolved
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              Resolved

              Address: Lucknow, Uttar Pradesh

              - wroung recharge
              shahpur Apr 12, 2014
              pls recharge correcct vc number.

              wroung vc no:[protected] rs.500 txn no;30130114 date;05/04/2014 from icici

              corect vc [protected]


              pls transfar amt rs500 to corect vc no;[protected] pls solve the problem

              because i am...
              Aug 14, 2020
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
              View replies
              I had done a mobile recharge of 200 Rs on 16 april through Mobikwik and the amount was deducted from my Bank account but there I got no balance in my Mobikwik Account.I was not given any Transaction ID but I got recorded transaction done to Mobikwik from my Online Bank Account. So plz refund my money.
              Reply
              I had done a mobile recharge of 200 Rs on 18 april through Mobikwik and the amount was deducted from my Bank account but there I got no balance in my Mobikwik Account.I was not given any Transaction ID but I got recorded transaction done to Mobikwik from my Online Bank Account. So plz refunD my money
              Reply
              Trx-id [protected]
              Recharge amount-58
              Recharge num [protected]
              Refund money
              Reply
              I have done my BSNL recharge of rs.251/- from icici bank through debit card on 26/6/2014 the amount has been debited from my bank account but it has not been credited to BSNL. kindly look in to the matter as soon as possible, below are the details which i have received through message from the mobikwik site.You have successfully added money to your MobiKwik Wallet. Please note the details Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Mon Jun 26 16:51:22 IST 2014 Transaction Amount 251.0 Wallet Balance 251 Wallet Type Semi Closed please refund the amount...
              Reply
              I have done my BSNL recharge of rs.251/- from icici bank through debit card on 26/6/2014 the amount has been debited from my bank account but it has not been credited to BSNL. kindly look in to the matter as soon as possible, below are the details which i have received through message from the mobikwik site.You have successfully added money to your MobiKwik Wallet. Please note the details Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Mon Jun 26 16:51:22 IST 2014 Transaction Amount 251.0 Wallet Balance 251 Wallet Type Semi Closed please refund the amount...
              Reply
              Dear sir

              My amount is debit in axis a/c but i have not receive any bal
              Tranx Ref:[protected]
              Date-:27/06/2014
              Time-:19:15
              mobile number -:[protected]
              Amount-:799
              Bank-:axis
              Recharge-:online
              Mail id-d.[protected]@gmail.com
              Reply
              I had done a mobile recharge of 799 Rs on 27 june through Mobikwik and the amount was deducted from my Bank account but there I got no balance in my Mobikwik Account.I have Transaction ID Tranx Ref:[protected] and I got recorded transaction done to Mobikwik from my Online Bank Account. So plz refund my money.

              axis a/c
              Tranx Ref:[protected]
              Date-:27/06/2014
              Time-:19:15
              mobile number -:[protected]
              Amount-:799
              Bank-:axis
              Recharge-:online
              Mail id-d.[protected]@gmail.com

              Recharge - Comment #2020677 - Image #0
              Reply
              Dear Sir,

              From last two days i try to rechagre my mobile 3g datapack through mobikwik site and still not get my rechage and my amount is stuck on this site.

              My transaction id is - [protected]
              My transaction amount is - 155rs
              Date of transaction - Wed Jul 16 15:42:33 IST 2014

              Shivangi
              Reply
              rder Details
              Current Balance (Rs.) CellNumber Operator Unsuccessful Amount (Rs.)
              120 +91 [protected] AIRCEL 120
              Reply
              rder Details
              Current Balance (Rs.) CellNumber Operator Unsuccessful Amount (Rs.)
              120 +91 [protected] AIRCEL 120
              So plz refund my money
              Reply
              Bank transaction Ref no: IGX8131860 For Rs 60 on 06/08/2014 01:57:42

              Payment Alert Type: credit amnt:Rs 60 Tranx Ref:[protected]

              And forgot mail id and password.
              Reply
              recharged from this application but didnt received it andbalance deducted from my account
              Reply
              i have recharged two times first of RS. 40 AND SECOND RS. 20 but i hv not get talktime yet...on [protected]...please see to it
              Reply
              सर मैंने अपने no [protected] में अपने mobikwik wallet से ₹249 का नेट रिचार्ज किया था ।
              पर मेरे no पर ₹249 का नेट रिचार्ज नहीं हुआ अब मैंने बाज़ार से नेट वाउचर डलवा लिया है। इस लिए मेरे वॉलेट में ₹249 रिफंड करने की कृप्या कीजिये
              Reply
              Transaction Id: [protected],
              Amount :30rs,
              email id : [protected]@gmail.com,
              recharge number : [protected]
              Reply
              Dear sir/madam,
              on 04/03/15 i recharged 150 rs to bsnl no:[protected] through my icici net banking, recharge not came but money dedected.plz help me to get my money back.
              Reply
              [protected] par reachrge kya tha par not recharge plz in sure
              Reply
              [protected] par reachrge kya tha par not recharge plz in sure
              Reply

              amount not added my wallet account

              My name is siddu. Date 10 my syndicate debitcard throw has debited rs250 and that was not add my mobikwik account plz help me. Mobikwik [protected]@gmail.com. My mobile no-[protected]
              Reply

              mobikwik account re opent

              all time much complens send you every times. You aare not open my mobikwik account plese solved my provlum. my Email id [protected]@gmail .com i am a pharmacist . i sen you T.no. plese Reqest you. hopefully.
              Reply

              transaction failed

              Hi, Your recharge TRX-ID [protected] for Rs 50.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.
              Reply
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                Y
                yashpalsinh jadeja
                from Mumbai, Maharashtra
                Apr 7, 2014
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                i have done transaction wide ref no. [protected] for amt Rs.149/- of TATA DOCOMO Data recharge, but due to some error the same transaction has been failed and Amt of Rs.149/- deducted in my account, so i want to returned my deduction amt of Rs.149/- or recharge the same for data recharge. so reuested to you pl look into the matter and do the needfull ASAP.
                +1 photos
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                  B
                  bsathishkumar9
                  from Hyderabad, Telangana
                  Apr 5, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  hello mobikwik, this is sathish, my email id : [protected]@gmail.com, contact number : [protected], my account has been blocked since one week, already i complaint to mobikwik customer care, but there is no response, please do immediately activate my mobikwik account, i only used my mobikwik account. i will upload my aadar card proof, please activate immediately. thank you.
                  +2 photos
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                  not bad

                  complaint for my account has been blocked - Comment #1941036 - Image #0
                  complaint for my account has been blocked - Comment #1941036 - Image #1
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                    B
                    Basavalingana Venktesha
                    from Mumbai, Maharashtra
                    Apr 4, 2014
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                    Address: Bangalore, Karnataka

                    Mobile No [protected]. Transaction ref: [protected]. My amount paid for post paid mobile bill on 25th March 2014.of Rs 610.00 Due to technical error amount has not been credited to mobile operator. Latter I paid the amount in credit card. Rs 610.00 was credited mobkwik a/c from my HDFC bank A/c. Pl return the same by earliest.
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Samgsam
                      from Shillong, Meghalaya
                      Apr 2, 2014
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      I am fed up of trying to contact them since nobody in customer service answers the phone(it hangs up every 2 minutes, claiming all reps are busy and advises to file a ticket). My password doesnt seem to work and the only method to reset that is by generating an OTP (one time password) which gets sent to the primary mobile numer. NOW, if the otp doesnt ever reach my mobile how the hell am i going to reset my password or access my account. Here's the unresolved tickets i have from today, monday and Thursday respectively #560662, #554425, #545649. No updates have been received since thursday last week. Email: Sameer.[protected]@gmail.com Primary mobile ends with the digits 5663.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                      the amount of Rs 1100 is still there in my account and i havent been able to withdraw/recharge my mobile services for the past 2 weeks. am I ever going to get my money back ???
                      Reply
                      my email id is [protected]@gmail.com . i am not able to signin my account and i haven't received any email from there side. either refund my wallet money to my account or reactivate my account.
                      Reply
                      my email adds is [protected]@ gmail.com blocket my 1050 rupees plese restarts my acc

                      Account blocked without any explanation - Comment #2065828 - Image #0
                      Account blocked without any explanation - Comment #2065828 - Image #1
                      Reply

                      mobikwik account blocked with balance rs.1762

                      mobikwik blocked my account with wallet balance of rs.1762, my mobikwik id [protected]@gmail.com, plz unblock it asap
                      Reply

                      my mobiquik walllat deactivated by mobiquik

                      My mobiquik account [protected]@gmail.com My mobiquik number [protected] My wallet deactivated by mobiquik Plz activate my mobiquik walllat. ... My mobiquik account balance 1700
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                        R
                        R2Z
                        from New Delhi, Delhi
                        Apr 2, 2014
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Hello, It seems to me that my account on mobikwik has been blocked without reasons.My account was working fine for last 1 year or so. I have written you 3 emails and generated 3 tickets also but to no avail.I tried forget password option as well.Please do something.I am mentioning all the details here. First ticket - 23 march - ticket number 536131 second ticket - 26 march - ticket number 543278 third ticket - 2 april - ticket number 560301 name - Rakesh email - [protected]@inbox.com mobile [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                        waste of time posting here.
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                          P
                          P K THAKUR
                          from Haridwar, Uttarakhand
                          Apr 1, 2014
                          Resolved
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                          Resolved

                          Address: Bikaner, Rajasthan

                          Sir today I have cleared my wallet blocked problems after spending a lot of money and precious time and no sooner did it is cleared there are two unknown recharges were done from my account willingly by somone. and now I am going to take serious action about those defaulters and your company. later you should not come to me and blame me.
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
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                            P
                            P K THAKUR
                            from Haridwar, Uttarakhand
                            Apr 1, 2014
                            Resolved
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                            Resolved

                            Address: Bikaner, Rajasthan

                            SIR, i have an account in your mobikwik and time to time i am using
                            this good service.but for few days i am not able to login in my
                            account and it is showing wallet blocked. last recharge was done on
                            the number [protected] with 109 rupees with trans. id [protected]. i
                            have made two complains with ticket no. 551080 on 30 march 2014 and
                            ticket no. 553800 on 31 march 2014.I am attaching my photo id with this
                            mail in attachment. please do this needful so that i can enjoy this
                            good service forever..thank you.
                            Sir, i have talked to you and got that i have to send my PAN CARD scan copy and DRIVING LICENSE. so i am attaching this both. please do the needful
                            +5 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
                            View replies
                            My account with amount in wallet was blocked with out any reason. I had created more than 10 support tickets. I had send almost 10 emails to support and wallet etc... Why these guys are cheating like this?
                            Reply
                            Is this resolved or you lost money?
                            Reply
                            please help me sir my wallet [protected]@gmail.com is blocked please re activation my wallet id
                            Reply
                            Dear sir my mobikwik wallet email id is [protected]@gmail.com. my wallet is blocked. So please reactivate my wallet. An amount of Rs1500/- in the wallet.
                            Reply

                            amount deducted from the wallet but still my no. does not got recharged.

                            Sir, Rs120 has been deducted through the transaction id-[protected] & [protected] from my wallet But My vodafone Number doesnot got ReCharged . Please Recharge my number Or else refund into the wallet.
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                              C
                              chandankumar1
                              from Chennai, Tamil Nadu
                              Apr 1, 2014
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                              Address: Mumbai City, Maharashtra

                              Consumer no- [protected] Name - chandan kumar Contact number- [protected] I made a payment of Rs. 300 on 14th March 2014, from my SBI account which was deducted by Mobikwik order no[protected]. Whenever I try to call them for complaining everytime its busy and the IVRS system says to generate the complain online. I did this many times but my problem was not resolved. And now there is no trace of that 300. I have also attached the payment proof. Please try to help me.
                              +1 photos
                              Mobikwik customer support has been notified about the posted complaint.
                              Apr 04, 2014
                              Updated by chandankumar1                               No status update about my complaint. Mobikwik has yet not taken any initiative about my complaint.
                              Apr 13, 2014
                              Updated by chandankumar1                               Till now I am just waiting for any update from your side...
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                                P
                                P K THAKUR
                                from Haridwar, Uttarakhand
                                Mar 31, 2014
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                                Sir I am not able to login in my account for few days.my last recharge was reliance gsm number with 150 rupees and my balance in my wallet is now 2001 rupees.please do something and if you need some more information then please contact immediately on number [protected] or on my mail [protected]@gmail.com
                                Mobikwik customer support has been notified about the posted complaint.
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                                Sir, my wallet is showing wallet blocked for 3 days as i have tried for login from 30 march 2014.I have given complain whose ticket id no is 551080 ON 30 MARCH 2014 and another id no is 553800 on 31 march 2014.I have recharged last number [protected] with Rupee109 on 22 march 2014.On that day my balance was 18 95 Rupees.Trans. id- [protected].please do the needful so that i can be with your service forever.
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                                  D
                                  Dhyan Sakshi
                                  from Madanpur, West Bengal
                                  Mar 28, 2014
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                                  Address: Kolkata, West Bengal

                                  Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, I have to pay my vodafone mobile bills and my account balance is approx. Rs. 800/, whom are you fooling guys- I hope you understand its a consumer issue and I also hope you all are aware of the cybercrime laws right?
                                  Mobikwik customer support has been notified about the posted complaint.
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