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Mobikwik Complaints & Reviews

www.mobikwik.com

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Updated: Aug 30, 2026

Complaints 7163

Resolved

862

Unresolved

6301

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Mobikwik reviews & complaints page 351

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Address: Bangalore, Karnataka

i have tried recharging rupees 148/- for airtel under Karnataka Circle with transaction number :[protected] Recharge Amount:-148 EmailID:[protected]@gmail.com PhoneNumber:-[protected] money was detected from my account but recharge didnt happened. Please help me.

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Address: Hyderabad, Andhra Pradesh

I am trying to purchase a mobile phone and created a mobikwik account to avail the offer.I have transferred 10, 000 RS from my account and still the money is not credited to my wallet.I am trying to reach their customer care and still there is no response.Its been two days.Their services are stupid and i am really worried about the credibility of Mobikwik.

Aug 14, 2020

Complaint marked as Resolved

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E

Esakkiraja2

from Mumbai, Maharashtra

May 30, 2014

The same issue here also, i transferred 8550 to wallet, still it is not credited, they asking my id proof scan copy. The same sent to them, still i didnot got any update. Do you have their contact number?

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Address: New Delhi, Delhi

following recharges were unsuccessful: date 14.5.2014, 15.5.2014 1. [protected]- Rs.300=00 2. [protected]- Rs.300=00 3. [protected]-Rs.300=00 4. [protected]-Rs.300=00 But the balance is being deducted from my wallet. Please check and transfer the balance. email:[protected]@hotmail.com phone to be recharged:[protected]- idea Had been contacted twice but required confidential details of debit card, when a written request from company was requested for processing, phone was shut down and no communication after that.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

May 31, 2014

Dear Customer,

As per your telecon with our customer service associate on 30th May 2014, we wish to affirm that your aforesaid concern has been discussed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Faridkot, Punjab

I recharged my mobile no. [protected] on Fri may 16, 13:37:33 IST with transaction ID [protected] But recharge was unsuccessful but money deducted from bank account. Please help regarding the issue. thanks My e-mail ID is lakhwinder.[protected]@gmail.com

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Address: Chennai, Tamil Nadu

Support Ticket #682827 created on 13th May [protected]@gmail.com is my mobikwik user ID. My Last 3 recharges of Rs 50+Rs330+Rs 197 = Rs 577/- have not been recharged n processed but the money has been debited. Kindly request you to refund the same back to my mobikwik wallet. But still now i have not received a single email or call. Now even the customer care service has been closed. BEWARE OF MOBIKWIK Kindly dont use the service as of now its risky, rumours are there that company has been closed with customers money also. [protected]:18:22.0

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Address: Kanpur, Uttar Pradesh

I have recharged my mobile from mobikwik.com but recharge was not successful as amout was debited from my bank account the mobikwik transaction details are-transaction id-[protected] transaction time-Fri May 16 08:08:10 IST 2014 amout-110 for mobile number-[protected] rel cdma is not successful but amount is debited from my account.further i have tried several times to contact from mobikwik helpline number but there was no response and i have register complaint in mobikwik two times, the compliant number are-#791717 and #712743, but no reply was given.plese do needful.I am very unhappy about this situation.

Aug 14, 2020

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Address: New Delhi, Delhi

I have been using mobikwik services for almost 2 years. While recharging mobile [protected] they have deducted Rs. 50 from my wallet and my mobile never got recharged. Despite three written reminders/ complaints to mobikwik via tickets, they did not respond, nor did they refund the money, Its a FRAUD, BIG CHEAT!!! WORST Cutomer Care SERVICE!

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T

tokyodrift75

Sep 28, 2014

i am a mobikwik customer. i filed 3 complains. the 1st one was that i wanted to recharge my postpaid number. i tried to recharge it for 1st time, i got a msg from their their app system error, again i tried the same thing happened and 3rd also the same thing happened. then after 1min i got 3 messages from their side, transaction succeeded . i wanted to pay for 1156 but instead of that 3468 was deducted from my mobikwik wallet. i emailed them but they doesn't have courtesy to reply me. then again today, i want to buy a ticket from bookmyshow. i tried to pay by mobikwik wallet and the same thing happened money got deducted and ticket didn't got booked. one of the worst experience from mobikwik.my email [protected]@gmail.com. now i have one last option left to file a complain in consumer court.

P

PrakharS

Dec 15, 2015

I made a payment 547rs from mobikwik for dominos... my money is deducted from my account but it showing no details regarding that transaction nor dominos confirm my order i lost my money i call customer care but no one respond then I registered complaint on the site but got nothing. #Mobikwik #Fraudsite #WorstCustomerSupport

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Address: Anantapur, Andhra Pradesh

I have made recharge for Rs.222/- mobile no [protected] and my transaction ID No: [protected] dated: 26.05.2014. But still now i have not yet received the recharge amount in my account and earlier also i have made complaint regarding this and the customer care people are asking for my bank account details why should i give my bank account details to unknown peoples. So request is please recharge my account immediately.

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Address: Belgaum, Karnataka

Respected sir, I am Prashant Anand ambale I have account in Mobikwik online Recharge Website. I had transferred 500 /- from my syndicate bank account to mobikwik online recharge account, the account details as below. Value Date Description Debit Amount Credit Amount Running Balance 28/04/2014 IB PG Txn CCABD1ARI[protected] 500.00 18, 166.86 So, I had tried to call customer care but there is no response, Kindly Take action on this and Refund my amount From company . Thanking you Yours Faithfully Prashant Ambale Cell no: [protected] [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

ebay is having Mobikwik as one of the payment partners, and using a promo code gives a 10% discount. Hence added balance to Mobikwik and tried paying in ebay.in, and the payment is coming unsuccessful since yesterday. Now the payment is also not done, and an amount of Rs.6075/- is stuck in Mobikwik wallet. Cannot get a refund as well. Please help.

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amit_aks_007

from Noida, Uttar Pradesh

May 29, 2014

Hi Biswaroop,

Is your issue resolved? Did you got your money back? I am also caught in a similar issue and wanted have your feedback.

Thanks for your help...

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I did a transfer of Rs 5000/- on 26 may 2014 . Transaction Id[protected].

But the amount did not show in the mobikwik wallet. I opened a Ticket #742216 but I haven't received any response yet.

Also I'm not able to find a phone no to call their support.

Either re charge the wallet with 5000/- or return the amount . at least reply to the ticket or my email

kapil
Kapil.[protected]@gmail.com
[protected]

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N

ninthsense

from Belgaum, Karnataka

May 27, 2014

Attaching the transaction id proof.

N

ninthsense

from Belgaum, Karnataka

May 27, 2014

Hi

After the complaint, the amount was reflected in my account today evening. But then after an hour I saw that Rs 1299/- was deducted as recharge for some Reliance CDMA phone which does not belong to me and neither I initiated that re-charge.

I've raised the complaint again with them with following details :

[protected] transaction for reliance re charge for 1299/- is not done by me. Please revert back the charges asap. The reliance no [protected] does not belong to me either. Kapil.[protected]@gmail.com[protected]

N

ninthsense

from Belgaum, Karnataka

May 28, 2014

As soon as you post on this forum the details, some unknown people will start calling you starting that they are from mobikwik . They might ask you to goto a fraud website and put your debit credit card no and all related details like cvv and atm pin etc. These are frauds who keep vigil in this site as we provide our email phone no and others details.

Please dont give away your debit credit card details.

Also complain to your bank as well as Ebay about this so that they can help you.

I've to still recover the money from them.

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Address: New Delhi, Delhi

This is regarding my User id: gaurav.[protected]@gmail.com. I used Mobikwik for ebay transaction and provided the credit card details for adding amount Rs 3814 into the wallet. In the end I got a message that transaction was not successful, but I got a SMS from bank that the transaction was successful. I checked with the bank and they confirmed that the amount has been deducted. The bank provided me the transaction reference no. 007064. I want either amount get credited into my wallet. Or reverse the charges to my credit card account.

Complaint marked as Resolved

Thank you very much for the help. I got a message from mobikwik in the morning that the amount has been credited into my wallet account. I checked and the problem seem to have resolved now.

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Gaurav Pradeep

from New Delhi, Delhi

May 26, 2014

Thank you very much for the initiative, I got the amount credited into my wallet.

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Address: Valsad, Gujarat

Please do not share any information of your banking details bcz when you registered your complaint on this, cyber crime people will be directly watch your details and will call you for open the online website like a www.bankingsector.in and withdrawl you money from your account. So please dont share any banking information to other.

Aug 14, 2020

Complaint marked as Resolved

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Address: Chandigarh, Punjab

Please do not share any bank details on this complaint registration forum. cyber crime people will immediate call you from any unkonw number and ask open the online website www.bankingsector.in and know all your banking details and withdrawl your amount from bank account. its request you pls dont share your any information to other. its information for your safety.

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Address: Surat, Gujarat

I transfer Rs.260/- from my account to mobikwik Account on 25th may, 2014 on evening is unsuccessful but the amount debited from my account. So please refund the amount to my online Account Number:[protected] Transaction Date:26/05/14 Transaction Type:DR Transaction Amount: INR 260.00 Transaction Description:eBanking : 22124096/MBBR[protected]/BILLD NAME : NAVNEET CHOUDHARY, +[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

May 31, 2014

Dear Mr. Jain,

This is with reference to your post dated 26 May. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Chennai, Tamil Nadu

I had tried to Recharge a mobile number by trying to add money to my wallet from my debit card. The first time I tried to transfer 2000 rupees, it was unsuccessful but I was deducted of 2000 rupees from the account with no change in my wallet. The next time I tried transferring 1950, I was successful and got the recharge done.. I want my 2000 rupees that was deducted refunded as soon as possible.

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May 26, 2014

Updated by Raghul Raj My problem solved.. :)

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Address: Tinsukia, Assam

sir/mam, i have tried several times to make a payment for Rs.5300 where 10% discount i got so after discount of Rs.560 i have to pay Rs.5040 but whenever i tried to make payment it shows "Sorry, your payment was not successful. Please try again." so kindly guide me how can i make this payment. Thank You

Aug 14, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

third ticket no 729542 just gating ticket no. problem unsold second tiket 1]ticket no 704980 trx id no [protected] recharge of 30 rs to no [protected] un succes ful recharge 72 hour have gone but not recived the refund please pe possiteve by giveing refund to my account account name [protected]@yahoo.co.in three days have gone why are not giving me refund [protected]:35:35.0 i am just gatting ticket no i think that they dont want to refund my amount if they dont want refund please give a massege to my no [protected] so that i can forget or do something else

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Address: Bangalore, Karnataka

My mobiwik registered mobile number [protected].on 22.05.2014 I have recharged on airtel number with 1gb 3G rs.255.but it was successful..please refund it ASAP...Why so much of delay in reply if call to customer care number was switched off, What hell service you providing to customer, Pl's solve this immidiately.

Aug 14, 2020

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Tx id [protected] amount rs. 200 Email [protected]@gmail.com Mobile number [protected]. This was unsuccessful recharge on 21 may 2014, and the money was also not refunded yet. I complained on company website but no response from them. plz help me to get back my money.

Aug 14, 2020

Complaint marked as Resolved

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2

2503

from Bhopal, Madhya Pradesh

Jul 17, 2014

Dear sir,

I using this site since last many years and i never ever any kind of problem from this site but i surprise to tell you recharged on 2/07/2014 and i nither recived the recharge nor get the refund

My ticket nb is 896562 and my mobile nb is [protected] i rechareged with r.s 55.

So, Kindly give me feedback as sson as possible

Thank You .

2

2503

from Bhopal, Madhya Pradesh

Jul 17, 2014

5

N

nilesh aneja

from Dehra Dun, Uttarakhand

Mar 20, 2015

i recharged yesterday on 19 march .The recharge of 100 rs. was not successful .my first balance was deducted from my account and it is not credited still in my bank account .
my contact no. is [protected] while i recharged [protected] and first recharge was not successful on this no.
please do action as early as possible.
with regards
nilesh aneja

G

gupta3966

from Bengaluru, Karnataka

May 4, 2015

I have paid my idea post paid bill through mobikwik.com.
But my payment is not transfer to idea post paid connection till date
So I request you to refund my amount, which is 315rs

Rajesh Gupta
cont. No. [protected]

M

Mayank Bitthariya

from Raipur, Chhattisgarh

Jun 9, 2016

WALLET BALANCE DID NOT UPDATE

a) IGV5661635 transaction no. b) 50 rs. c) [protected]@gmail.com d) [protected]

S

shijojose

from Chennai, Tamil Nadu

Jun 10, 2016

amount deductd frm my account bt its not added to my wallet

i hve added amount to my wallet & mean while the amount of rs 294& 139 respectivly deducted frm my bank account.. bt it hasnt added to my wallet till now. so kindly refund the amounts to my bank account.

R

rohit 9661545858

Jun 13, 2016

about login id

Mera logi id [protected]@gmail.com h jo block ho gya h forget password par click karte h ti login id ka numbers jo tha vo automatic change ho gya h please esko thik kiya jaye

S

sunitha N

from Bengaluru, Karnataka

Jun 13, 2016

rechrge would not happen-But amount alredy deduct in my account,but i dint get currencey,pls do the need full

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Aug 12 11:08:30 IST 2014 Transaction Amount 25.0 Wallet Balance 25 Wallet Type Semi Closed Email id :[protected]@yahoo.in

P

Pankaj Kamaliya

from Bengaluru, Karnataka

Jun 14, 2016

amt cut from bank but cant get refund

frude company

M

mohamedlathif

from Hyderabad, Telangana

Jun 14, 2016

money stolen

mobikwik transfered my amount of rs.739 to [protected]@india.com without my permission transaction id is[protected]/12/2014 16:05:05. now wallet balance is zero please make a suitable action. mobikwik is fraud be aware guyz.

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