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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025

Complaints 7147

Resolved

861

Unresolved

6286

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Mobikwik reviews & complaints page 351

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Address: Mumbai City, Maharashtra

dear sir, Please check out after doing recharge the payment deducted from mobiwik wallet and got the below message hi, your recharge TRX- ID [protected] for rs 156.0 is pending if you do not get the recharge today the amount will be refunded to your wallet automatically ... 4 days has been passed i have still not recv the amount or not even the recharge ... each and every day i complain i get ticket no ... below are the 4 ticket no 1. 714077 2. 716566 3. 720681 4. 724849 kindly do the needful and solve the issue ... please i dont want recharge now please refund my 156rs to mobiwik wallet ... Name : faheem Registered email id : [protected]@outlook.com M.NO : [protected] Rgd Faheem

Aug 14, 2020

Complaint marked as Resolved

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Address: Durg, Chhattisgarh

Sir, I had recharge my mobile no [protected] on 21.05.2014 Transaction Ref no.IGU4447175 for Rs.200/-and recharge on 21.05.2014 for Rs.200/- with Transaction Ref no. IGU4547175. But the recharge is not succuseful. Pse kindly considered the case...

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Address: North Goa, Goa

[protected]@mobikwik.com Subject: Ticket #696129 Date: Fri, 16 May 2014 21:29:49 +0530 following recharges were unsuccessful: date 14.5.2014, 15.5.2014 1. [protected]- Rs.300=00 2. [protected]- Rs.300=00 3. [protected]-Rs.300=00 4. [protected]-Rs.300=00 But the balance is being deducted from my wallet. Please check and transfer the balance. email:[protected]@hotmail.com phone to be recharged:[protected]- idea

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Address: Dhenkanal, Odisha

I have recharged rs 100 from my mobikwik wallet on dt[protected] at 10.44 pm aganist bsnl odisha cell no [protected].rs 100 deducted from my mobikwik wallet reducing balance from from rs 1014 to 914.the transction id is [protected].the transaction was unsuccessful.till today they have not refunded rs 100.kindly initiate necessary steps for refund of rs 100 to my wallet. Thanking you Narendra kumar Sahoo +91 [protected]

Aug 14, 2020

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Address: Hyderabad, Andhra Pradesh

My mobiwik registered mobile number [protected].on 12midnight I have recharged on two airtel number with 1gb 3G rs.255.but it was successful.i have confirmed it with airtel they informed me that it was not successfull.i m continuously calling on mobiwik customer care but there is no response from them.the number is always busy.i have raised three tickets for my issue but there is no response.i kindly request mobiwik toh refund my rs.510/-.please refund it ASAP.

Aug 14, 2020

Complaint marked as Resolved

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P

Pankaj Pankaj

from Bengaluru, Karnataka

May 24, 2014

have recharged rs 175 from my mobikwik wallet on dt[protected].30.16 aganist Idea Gujarat cell no [protected].rs 175 deducted from my mobikwik wallet reducing balance from from rs 175 to 175.the Order ID is[protected].the transaction was unsuccessful.till today they have not refunded rs 175.kindly initiate necessary steps for refund of rs 175 to my wallet. Thanking you Pankaj +91 [protected] My Id [protected]@gmail.com

I

INDRAJIT SINHA MADHABNAGAR

from Mumbai, Maharashtra

Jun 25, 2014

PLEASE REFUND RS 350 FOR TRAX NO CCABF1XRB655IGV9783093 TRANSFER TO [protected] AVENUES INDIA PRIVATE

T

teja alahari

from Vijayawada, Andhra Pradesh

Jul 4, 2014

+1

am A.teja, user of this mobiwiki i have recharged my number ([protected]) two times for rs 30 &amp; 20 amount hasbeen deducting but rechrge is not coming
why u people are suffering us pls make this issue overcome very fast

S

Shankare Gowda

from Delhi, Delhi

Jul 7, 2014

Refund

G

ggulati

from Basi, Punjab

May 27, 2016

wallet money deducted but recharge unsucessful

Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Service ID [protected] Transaction ID [protected] Transaction Date Wed Mar 04 19:27:08 IST 2015 Transaction Amount Rs. 10.0

N

nanda1989

from Hyderabad, Telangana

May 27, 2016

wallet not updated after successful transaction

I added INR 2397 to my mobikwik wallet on 14 jan 2015 It was a successful transaction and also appear in the transaction history but amount not updated on the wallet

M

mmahto81

from Kanpur, Uttar Pradesh

Jun 9, 2016

not recharge succesful data pack

my transection id-[protected], on 19/04/14 at 3.53pm amount deducted from wallet but fail to recharge

B

banty narayankar

from Delhi, Delhi

Jun 10, 2016

NO SUCCESS FUL REACHARGE

REF NUMBER[protected] RELIANCE RECHARGE 60 RS NO SUCCESSFUL PLEASE REFUND MY BALANCE

N

nancy2222

from Delhi, Delhi

Jun 10, 2016

DIDNT GET RECHARGE MONEY

Sir, , , my name is k nookaraju i recharged online through one india online recharge through mobikwik total transaction is over sir but i didnt get my money in my mobile sir please help me sir please try to get my money back sir. thankyou

A

Amit933

Jun 13, 2016

my recharge didn't successful and my money didn't showing in my wallet so refunnd my money

I recharged a postpaid in idea but recharge didn't successful and my money also deduct so I want my money back.

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Address: Durg, Chhattisgarh

Sir, I had recharge my mobile no [protected] on 18.05.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 18.05.2014 for Rs.120/- with Transaction Ref no. IGU4447175. But the recharge is not succuseful. Pse kindly considered the case...

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Address: Tapi, Gujarat

I have tried to recharge airtel digital tv for RS 220. At first trial the amount was debited and recharge was failed. I tried for the second time for RS 220 again then the amount was debited, and it was shown that recharge was successful. But the airtel services are saying that that they havent got any recharge for that id. And the helpline number is like just for cutting our balance as it goes on playing music and no one answers. Is it a fraud to earn money from customer calls??? Help section is also a waste of time on your website.Ticket generated for help is never processed. Process it sooner so that there will be no need for further complaints to higher authorities. ID: [protected] Date: 18/05/2014

+2 photos

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Address: Coimbatore, Tamil Nadu

Sir, I had recharge my mobile no [protected] on 14.05.2014 Transaction Ref no. IGU3021224 for Rs.110/-and recharge on 18.05.2014 for Rs.110/- with Transaction Ref no. IGU4348698. But the recharge is not succuseful. Pse kindly considered the case

Complaint marked as Resolved

Dear Sir/Madam, I had recharge on 18.05.2014 in sum of Rs.110/- to my mobile No. 8300015304. But recharge is not successful. Pse considered the case.

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Address: Mumbai City, Maharashtra

I (shabana shaikh) added 2000 (two thousand rupees) in my mobikwik wallet to pay my electricity bill and after the transaction I received a mail on friday (16th May) that the amount was refunded to my wallet again (transaction id: [protected]) so now I want the money refunded back to my bank account so please help me out in this and tell me what the procedure is and how much time will it take. it will be a great help thanks..

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H

hotanurag2010

from Kolkata, West Bengal

Sep 12, 2014

Dear Sir, I Anurag kumar, on dated 12/09/2014, I have tried to credit Rs 500 in my mobikwik account from registered mobile no. [protected], but without credit in my mobikwik account it was debited by net banking. As my mobikwik account was not credited, Transaction ID IGZ4657662 email id - [protected]@yahoo.com

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Address: Chennai, Tamil Nadu

I have tried to recharge my airtel DTH through Mobikwik site. While trying to adding balance in Mobikwik I got the debit confirmation from my bank that the amount have been debited but here it's showing the error message that the payment declined. Transaction Amount : INR 510 Mobile No: [protected] email: [protected]@yahoo.co.in Date of Transaction: 10.05.2014 I have raised this issue with company but till date no response from thier side. Regards, Raghvendra Pratap singh e-mail: [protected]@yahoo.co.in [protected]

Aug 14, 2020

Complaint marked as Resolved

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N

Neeraj katiyar

from Delhi, Delhi

May 19, 2014

I have tried to recharge my airtel DTH through Mobikwik site. While trying to adding balance in Mobikwik I got the debit confirmation from my bank that the amount have been debited but here it's showing the error message that the payment declined. Transaction Amount : INR 300Mobile No: [protected] email: neeraj.[protected]@gmail.com Date of Transaction: 07.05.2014 I have raised this issue with company but till date no response from thier side.
Regards
Neeraj katiyar
M.[protected]
Neeraj.[protected]@gmail.com

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Address: Krishna, Andhra Pradesh

unsuccessful tata sky DTH recharge with Rs. 500 1) Subscriber ID: [protected] 2) Transaction amount: Rs. 500 3) Transaction date:[protected] 4) Transaction ID: [protected] my mobikwik wallet amount Rs. 500 debited on[protected], 05.28.20 pm but not credited into my tata sky account till now my tata sky due date[protected] so kindly solve this problem as early as possible

Aug 14, 2020

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Address: Chikkamagaluru, Karnataka

Dear Sir My name is Manish Joshi. Yesterday I recharge my mobile and dth whose transaction I'd are [protected] and [protected] both recharge are unsuccessful you please credit the account to my bank account only and my registered mobile no is [protected] is out of servie so you can contact me at [protected] Or my mail I'd manish.[protected]@gmail.com

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Address: Chennai, Tamil Nadu

I try to recharge my mobile for Rs.197. The amount was successfully debited from my account but recharge was not successfully done. I tried to call them through customer care number but there is no use, also I sent a complaint to their mail and create two tickets. Everything waste bcoz they never solve my problem.

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Address: Mumbai City, Maharashtra

Hi, Your recharge TRX-ID [protected] for Rs 199.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.

No recharge done for 2gb data plan for Idea number [protected].
As promised they didnt even refund The money.Only the amount was deducted successfully.

So I just want to ask MOBIKWIK WHERE IS MY MONEY?

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Address: Tiruvannamalai, Tamil Nadu

I transfer Rs.220/- from my account to mobikwik Account on 05th April on evening is unsuccessful but the amount debited from my account. So please refund the amount to my online Internet Transaction Number.[protected]

TO TRANSFER/BILL/[protected]/ ZAAKPAY/INB - TRANSFER TO A/[protected]

B.Velu,
Account No.[protected], Central Bank of India

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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V

vei

from Chennai, Tamil Nadu

May 15, 2014

ok

Failed transaction - Comment #1996519 - Image #0

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Address: Anantapur, Andhra Pradesh

I have recharged for rs.252 for my bsnl datacard and amount of 252/ deducted from my wallet. And message was shown in mobi kwik site that the data card recharged successfully but the same amount worth of data was not coming to bsnl datacard and my bsnl data card showing amount prior to recharge my phone no.[protected] and my email address: [protected]@reddiffmail.com.

Aug 14, 2020

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Address: New Delhi, Delhi

I am somnath khanra.my email id is [protected]@gmail.com.my mobile number is [protected] not recharge.but my credit card hasbeen debit.so please do the need full.I try this no [protected] not __*REG*__...*please note the details, Transaction type:credit to wallet .Transaction id:[protected] .Transaction date:may 13, 00:44:50 IST2014.transaction amount:255.mobile number :[protected]

Aug 14, 2020

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Address: Chennai, Tamil Nadu

My wallet balance did not get updated even after my transaction is completed.My Transaction ref no IGU0926137 done with sbi net banking.my email id-rocks.[protected]@gmail.com and my mobile number is [protected]..I got confirmation from bank that money has been successfully processed to your respective merchant.

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Address: New Delhi, Delhi

Hi I Am Vikram Singh my Mobile No is [protected] Not Recharge But My credit Card hasbeen Debit .so please do the needfull
I Try this no [protected] Not Risponding...

Please note the details

Transaction Type : Credit to Wallet
Transaction ID : [protected]
Transaction Date : Thu May 08 15:29:33 IST 2014
Transaction Amount : 350.0
Wallet Balance : 350
Mobile No : [protected]

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Address: New Delhi, Delhi

I have recharge my mobikwik account by Rs.350/- Dated 08/05/2014 Time 15:29:33.the same amount has been deducted from my Credit card but it has not been added to my mobikwik.pls request you to look into this mater.pls try to solve this...

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